2. THE “CLUB des HOTELS des PORTS du MONDE”
Transcription
2. THE “CLUB des HOTELS des PORTS du MONDE”
Network SI TOUS LES PORTS DU MONDE Presentation of the “Club des Hotels des Ports du Monde” october 2010 This memorandum presents the general principles prevailing for the foundation of the “Club des Hotels des Ports du Monde”. It has been prepared by Thermes Marins de Saint-Malo, as a first Founding Member, in accordance with coordination team of the network “Si tous les ports du Monde”. 1. PRESENTATION OF THE NETWORK “SI TOUS LES PORTS DU MONDE” S i Tous les Ports du Monde is an international network promoting economic and cultural exchanges between its members and creating long-lasting partnerships. This Network originally evolved from a Festival in the Saint-Malo Region (Haute-Bretagne). T hree festivals have now been organized (Saint-Malo / Cadiz 1997, Glasgow / Dublin 1999 and Genoa 2001), partnered with other cultural, tourist, economic and gastronomic events. The links between national and international partners have been reinforced thanks to such close collaborations. T oday other European cities and ports from as far afield as Asia and North America have now joined “The Core of the Network” which comprises of the members from Saint-Malo, Cadiz, Glasgow, Dublin and Genoa. Now, 52 members in 16 ports sites around the World. T he Network allows members access to : • a resource centre available to all members, • a communication service, • networking facility, • project updates, • event organization at members request. The Network is a non-profit Association (Loi 1901). It is financed by membership fees, grants (County Council of Ille-et-Vilaine and Saint-Malo city), services and financial partnerships. For more information, visit the website of the network : www.sitouslesportsdumonde.com 2. THE “CLUB des HOTELS des PORTS du MONDE” Preamble L ike harbours, hotels suggest travelling and are synonyms of arrivals and departures. They are also places for cultural exchanges, all the more so when located in harbours… Main idea consists in building a Club of hotels, located in port sites, from the current association and network base “Si tous les Ports du Monde”: Saint-Malo, Cadiz, Calvi, Dublin, Gamagori, Genoa, Glasgow, Guadeloupe, La Réunion, Montréal, Marseilles, Quebec, Quimper, Sao Leopoldo, Sønderborg and Trondheim. Project status T he project is at the very beginning stage. Rules, principles and areas of exchanges, both business and cultural, are still to be further discussed and defined. It shall be outlined that the project is not based on a commercial structure but only depends on good will and motivation of each future partners. F oundation of the Club des Hotels des Ports du Monde consists in gathering a few (3) Founding Members of the Club. These hotels will be responsible: • for implementing first actions in the short term (2010-2011) in order to practically launch the network, • for developing the network both in terms of members and topics/content for potential exchanges between members. F irst Founding Member shall be Thermes Marins de Saint-Malo (175 keys 4* hotel with thalasso & spa facilities, located in Saint-Malo on the Sillon beach, see www.thalassotherapie.com for more information). Two to three other founding members shall be identified and selected in the short term. Which hotels are concerned? Main characteristics of potential partners may be the following : • Preferably independent hotels, or at least hotels benefiting form independent management and autonomy in partnerships • High-range hotels with significant capacity preferably (>60keys) • Hotels being unique or having a soul either through their history, or their link to the harbour, or their specific location… • One of the best 3 to 4 reference hotels in each considered harbour cities • Restaurants, Bar, Meeting rooms • High level of quality and guest satisfaction • Owners, managers and teams interested in the project Si tous les Ports du Monde Levels of requirements will still have to be more precisely defined among Founding Members. Once the Founding Members will have been selected, other members can be identified and selected through a cooptation process (eg presentation of an hotel candidate by two members of the network, and approval of Founding Members and of the Executive Vice-Chairman Loïc FRémont). Potential actions to be undertaken T his section presents a first and preliminary list of actions that may be considered and implemented by the Club des Hotels des Ports du Monde: Practical signs of collaboration membership • A common link to all hotels could be to implement a “Bar des Ports du Monde” through a selection of drinks from all port cities and corresponding cities/ countries, as suggested and selected by each member. • Create a specific panel “Club des Hotel des Ports du Monde” that could be displayed at the entrance of each member hotels. Communication actions General idea is to foster cross-communication and cross-selling based on the network “Hotels des Ports du Monde” : • Share and distribute commercial brochure of each member in all locations. • Build a web page on the existing website of “Si tous les Ports du Monde” and provide back links to members websites. • Create links to all member hotels on each member hotel websites. • Possibly implement a dedicated website “Club des Hotels des Ports du Monde”, presenting all partners hotels, fostering net linking. • Possibly, create a brochure “Hotels des Ports du Monde”, which could be available in each member hotels. Commercial actions and partnership • Implement specific Emailing actions through commercial files sharing and specific offers creation (individuals but also seminars). • Possibly provide the website “Club des Hotels des Ports du Monde” with an online booking tool for all member hotels. • Possibly implement special commercial offer (upgrades, personalised welcome gift...) for all members of the network “Si tous les Ports du Monde” and broadcast special offers regularly to the database of “Si tous les Ports du Monde”. • Foster international customer base of member hotels through marketing (exhibitions, press events...) of the Club des Hotels des Ports du Monde by each member hotel in their own country. Operational actions • Exchanging Cooking Chefs for organizing special cooking events like “Week of French / Italian / Irish...gourmet food”. • Possibly organizing incentives for managers of member hotels in other hotels of the Club. • Possibly, exchanging employees among the various teams of member hotels (waitress, cookers, front office…) • Possibly organizing seminars and exchanges sessions on best practices… Various possible actions and commercial objectives (short/mid-term) still have to be more precisely defined among Founding Members and will depend on each partners will to develop as well as corresponding means dedicated by the network and the members of the Club. Why joining the Club des Hotels des Ports du Monde for hotels? By joining the project, the member hotel : • Also joins the existing network Si tous les Ports du Monde, a plateform for potential cultural and commercial exchanges. • Demonstrates its dynamism. • Enlarges potential customer base as members of the network are potential future guests. • Fosters its notoriety (net linking…) • Integrates a project and benefits from interesting platform for incentivizing its managers and teams. The Club des Hotels des Ports du Monde and the current network «Si tous les Ports du Monde” The Club des Hotels des Ports du Monde: • Will further expand the current network “Si tous les Ports du Monde”. • Will further develop the content of the current network “Si tous les Ports du Monde” by gathering players with similar activity and wish for cultural and business exchanges. • Will represent another active “section” within the association “Si tous les Ports du Monde” (aside other “sections” as MICE/exhibitions/ congress organizers, tourism institutions as tourism offices…). • Will become places able to welcome general meetings, press relations events, meetings among members of the network. 3. Organisation and other practical issues Joining the network • Joining the Club des Hotels des Ports du Monde also means joining the network “Si tous les Ports du Monde ”. • Annual cost for joining the network is Euro 3 000 + VAT • This contribution will help financing the development of the network and more specifically actions implemented by the Club. Coordination and contacts During the development phase (identification and selection of members), general coordination of the project “Club des Hotels des Ports du Monde” will be done by the coordination team of the network “Si tous les Ports du Monde”: Yannie CARIGUEL-JANVIER Le Théâtre BP 30 - 35413 Saint-Malo Cedex - France Tél : +33 (0)2 99 81 62 61 Fax : +33 (0)2 99 81 64 17 Email: [email protected] Next Steps Once Founding Members have been identified and selected, it is envisaged to organise a first meeting and discussion session among these first Founding Members in Saint-Malo at Thermes Marins de Saint-Malo (www.thalassotherapie.com). This session is to occur preferably before year end 2010. This step could enable Founding Members to more precisely define the above and the first actions to be undertaken in 2010-2011. réseau “Si tous les ports du monde...” SMS - BP 30 - 6 place Bouvet 35413 SAINT-MALO cedex - France Tél : +33 (0)2 99 81 62 86 Fax : +33 (0)2 99 81 64 17 [email protected] www.sitouslesportsdumonde.com