Flash 30 - Windows 8

Why Digital Transformation
is the future ?
Nicolas De Taeye
Vice President
Digital Customer eXperience
Lille | 28 Novembre 2014
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A digital Story
Une Expérience Omnicanal réinventée
Copyright © Capgemini 2014. All Rights Reserved
Copyright © Capgemini 2014. All Rights Reserved
4 levels of digital mastery
Digital Intensity
FASHIONISTAS
BEGINNERS
DIGITAL
MASTERS
CONSERVATIVE
S
Transformation Management Intensity
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EBIT Generation efficiency
Digital Intensity
FASHIONISTAS
DIGITAL
MASTERS
-11%
+26%
BEGINNERS
CONSERVATIVE
S
-24%
+9%
Transformation Management Intensity
Copyright © Capgemini 2014. All Rights Reserved
The DNA of digital masters
Digital Intensity
The what : Using digital technology to transfrom
customer experience, operational processes and
business models
The how : Successful transformations depends as
much on how firms manage digital transformation
than solely implementing new technologies
Transformation Management Intensity
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Digital Transformation affects everything
Customer
Experience
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Operational
Processes
Business
Model
Leadership is what turns digital investment into business
advantage
Fuse IT & Business
Communities to build
Digital skills & transform
Technology platforms
Establish strong
Digital governance
To steer the course
TECHNOLOGY
LEADERSHIP
GOVERNANCE
VISION
ENGAGEMENT
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Create a shared
Transformative vision
of digital future
Engage employees
At scale to make
Vision a reality
About Capgemini
With almost 140,000 people in over 40 countries, Capgemini is one of the world's
foremost providers of consulting, technology and outsourcing services. The Group
reported 2013 global revenues of EUR 10.1 billion.
Together with its clients, Capgemini creates and delivers business and technology
solutions that fit their needs and drive the results they want. A deeply multicultural
organization, Capgemini has developed its own way of working, the Collaborative
Business Experience™, and draws on Rightshore®, its worldwide delivery model.
Learn more about us at www.capgemini.com.
www.capgemini.com
The information contained in this presentation is proprietary.
Copyright © 2014 Capgemini. All rights reserved.
Rightshore® is a trademark belonging to Capgemini.
Copyright © Capgemini 2014. All Rights Reserved