Managed Hosting - Storage Data Sheet

UNIFIED COMPUTING
Managed Hosting - Storage Data Sheet
Product Overview
Interoute offers a range of managed storage solutions to provide the best fit for
our customers’ budget, capacity, performance and compliance needs. By taking
advantage of our unrivalled datacentre footprint, which spans six European
countries, you don’t need to compromise on your data residency or the level of
privacy.
When it comes to capacity planning, particularly for storage, choice is paramount in your decision making process.
Therefore, Interoute will help you fully understand your storage requirements, and we can then provide the best
solution fit, managed by an experienced team of storage experts 24x7.
You can choose either managed dedicated storage solutions, or, for increased flexibility and capacity, you can opt
for a range of multi-tenanted cloud storage solutions.
The Interoute Managed Storage portfolio is
built to address your needs from low level
archive storage to high performance storage
for intensive database environments.
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UNIFIED COMPUTING
Managed Hosting - Storage Data Sheet
Example Implementations
The Interoute Managed Storage portfolio is designed to meet your diverse requirements with a flexible cost
model. The below demonstrates a few example customer use cases:
ICT Consolidation: Customers consolidating their computing and storage environment into Interoute datacentres
is a popular use case. As a result of the diversity of requirements, customers typically use a blend of technologies
to meet their budget, performance and capacity needs. Typically customers will utilise a managed dedicated SAN
implementation with Tier 1 storage to deliver a service for predictable enterprise application needs and then look
to the multi-tenanted cloud platform for bursting, Tier 2 file storage, archiving, and disaster recovery. However, if
customers have less predictable workloads, Tier 1 cloud storage is also used for enterprise apps.
Microsoft Exchange Environment: The improved archiving capability, which started in Exchange 2010, has given
our customers the ability to use a mixture of storage tiers to gain a more aligned cost profile to fit the business
requirement. Typically our customers utilise the more expensive Tier 1 cloud storage for the primary mailbox
server and then utilise cheaper Tier 2 cloud storage for archive storage.
File Storage: File Storage is classic use of lower tier cloud storage, typically presented by CIFS. This ensures that
customers’ files reside on a resilient storage infrastructure, but costs are kept low to match the need for larger
volume and lower performance.
Technical Product Details
Interoute’s Managed Service provides you with the ability to choose from the two below factors:
Dedicated Storage:
Interoute offers scalable dedicated storage solutions from best of breed vendors. The unified storage hardware
allows you to focus on sizing the overall capacity requirement and working with our architects to find the optimal
delivery protocol, whether that be FC, FCoE, iSCSI, NFS, or CIFS.
You can then select the appropriate hardware build choosing from either a range of bundled configurations or a
bespoke design selecting the appropriate shelves, disks, resiliency, and network option to suit the environment.
Multi-tenanted Cloud Storage:
Interoute’s multi-tenanted cloud storage provides an enterprise storage solution in a scalable pay as you grow
model. You can choose from of the below storage Tiers:

Tier 1
High performance block level storage (SAN, SAS, iSCSI)

Tier 2
Lower performance file storage (NAS, SATA, CFS or NFS)
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UNIFIED COMPUTING
Managed Hosting - Storage Data Sheet
Snapshot Services
Snapshot services are available to complement Interoute’s backup service, allowing you to maintain a lower
recovery point objective for protecting their data.
Snapshot Service
Snapshot Frequency
Snapshot Retention
Bronze
Daily
4 Weeks (28 snapshots)
Silver
Every 8 hours
72 hours (9 snapshots) + Bronze Service
Gold
Every 4 hours
72 hours (18 snapshots) + Bronze Service
Due to vendor compatibility the following configurations are supported:
Operating
System
Application
Windows
SQL Server
-
Exchange Server
-
Oracle DB
-
Red Hat Linux
Oracle DB
-
VMware
Virtual
Infrastructure
-
Operating
System
No application
awareness
Windows
File Sharing
LUN
Red Hat Linux
File Sharing
LUN


FC
FC
Access Protocols
iSCSI
NFS



-



-

-
-


-
Access Protocols
iSCSI
NFS
-
CIFS/SMB


-
CIFS/SMB


-
not a supported configuration
Best endeavours support only, not recommended
full support availability
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UNIFIED COMPUTING
Managed Hosting - Storage Data Sheet
Key Features & Benefits

Make sure your data is stored where you want it
Interoute operates 10 European Data Centres across six different countries, which provides you with choice over
where their data is located. Therefore, we can ensure data retains its sovereignty for compliance reasons or can
be located in close proximity to users and systems.

Protect your systems against data loss
If problems occur with data pollution or corruption, in a data critical example it is no longer acceptable to default
to a nightly backup, whereby data could be up to a day old. The Interoute snapshot service helps you achieve an
application aware data copy every hour. With each snapshot only taking a second to complete, this is an ideal way
to add a crucial layer of protection to key systems and applications.

Flexible storage options help drive cost efficiencies
Our ability support a range of storage performance tiers, protocols and factors combined with either a pay as you
use or up front hardware purchase, frees you to optimise your spend. By being able to blend these models, means
that you can attain a hybrid storage model which fits the perfect profile for both the technical and commercial
goals.

Specialist storage architects on hand to help with sizing and design
Our team of storage architectures are available to assist with the design phase to ensure you have the right
solution to meet more your needs at the outset with capacity for future growth and performance demands.

Taking away the management burden
Interoute’s operations centre will proactively monitor and manage the storage environment 24 hours a day, 365
days a year. We reduce the operational overhead by performing tasks such as updates, performance management
and maintenance.

Replicate your data across our datacentres
Take advantage of our network and datacentre footprint across Europe to build resilient architecture with no
single point of failure. The ability to replicate data across storage platforms is commonly used to facilitate always
on or disaster recovery environments. This capability enables services such as VMware clusters, Oracle and SQL
databases, and file servers to be available in a secondary data centre in the event of a major problem at the
primary site.

Peace of mind security:
ISO27001 accredited security processes complemented by best practice storage configuration to isolate, secure
and protect customer data.

Best of breed vendors:
Interoute’s storage options are delivered through best of breed vendor partnerships such as Netapp & HP.
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UNIFIED COMPUTING
Managed Hosting - Storage Data Sheet
Related Products & Services




Managed Compute
Infrastructure as a Service (VDC)
Application Management
Managed Firewalls & Load Balancers
Further Information & Support

For product queries please consult your Account Manager.

For further features and description of products, refer to the Interoute website.
http://www.interoute.com/unified-ict/computing/managed-hosting-products
http://www.interoute.com/unified-ict
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