Le Compte Nickel

FINANCIERE DES PAIEMENTS ELECTRONIQUES
INNOVATION IN PAYMENTS - BARCELONA, APRIL 2015
HUGUES LE BRET
FOUNDER & CHAIRMAN
INTRODUCTION
Financière des Paiements Electroniques (FPE) is a payment company
Licensed by French Regulator ACPR.
This license is easy to passport in every country of the European community.
Compte Nickel is a current account service accessible to all.
It allows everyone to have:
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An IBAN.
An international Mastercard.
Real-time information on www.compte-nickel.fr
Real-time SMS banking
Client service by mail & phone
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Withdrawals and cash deposits at Newsagents
ATM withdrawals worldwide
Electronic transfers (SEPA),
Card payments worldwide (Mastercard Network)
• No overdraft
• No credit facilities
• No saving offer.
FPE is an independent company
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€ 24M capital,
Management & employees : 43,5%
100 individual shareholders: 52%
French trade association of tobacconists: 4,5%
LESS THAN 10 MINUTES
TO GET AN ACTIVE ACCOUNT
Few seconds
THE CUSTOMER goes to an
affiliated outlet with an ID
document, a phone number and
€ 20. He purchases a CompteNickel Box.
4 Minutes
THE CUSTOMER simply goes
up to an interactive terminal and
scans his personal ID card.
Data is extracted and displayed
on the screen to create a new
customer file. The customer
completes
any
requested
information (such as telephone,
e-mail, address, etc.) and
electronically signs the general
conditions of sale found on the
same terminal. The customer
file is all ready to go and 100%
paperless.
2 Minutes
THE NEWS AGENT physically
checks the customer’s ID. He then
activates the payment card on the
electronic payment terminal and
links it to the customer file. This
automatically generates a printed
ticket, giving the customer his
account ID, his internet login. The
MasterCard PIN is sent to the
customer via text message. An
initial deposit may be made to the
account as soon as it is opened.
Ten minutes after purchasing the
Nickel Account box, everything is
up and running in real time. A letter
with a code is sent to his address.
A MULTICHANNEL SERVICE
Four possible channels for current operations
and information requests
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Authorized points of sale (opening/closing, deposit/withdrawal)
Internet site (follow-up, statements, IBAN document, transfers settings, balance)
Customer service desk open from 8:00 a.m. until 21:00 PM, 6 days a week
Cash-flow monitoring via mobile phone
Each transfer received/future direct debit is preceded by a mail
Automated request processing
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The role of the Customer Service desk is essentially to educate and reassure new
customers before directing them to the automated services that have been developed
to reduce the operating costs of the accounts.
PARTNER COMPANIES IN THE PROCESSING CHAIN
FPE decided to outsource to Sab, Monext and Arkea - experienced players in the banking sector - and
to use their software packages and processing chains, adapted to its specific needs, to operate its payment
service.
• SAB is one of the leading Software systems for banking and finance. The SAB solution
features integrated functional coverage of the front and back office. SAB is tasked with installing its
SaaS-based information system. This partnership will be based on a very low, fixed cost economic
model with a decreasing variable cost.
• Monext is one of the leading payment service operators in Europe. They cover the entire
value chain of card payment from acceptance to issuance and acquisition, even to management of
lost and stolen cards. Monext secures all transactions in real time by using secure 3D systems
(MasterCard SecureCode and Verified by VISA).This partnership will be based on an essentially
variable cost economic model
• Arkea Crédit Mutuel (Bank) is a major player in France in the retail bank insurance, asset
segregated accounts, regulation and operation. Arkea is the leading interbank for FPE :
settlement accounts (Stet, Sepa, Mastercard) and Customers Asset segregated account.
• Mastercard is a technology company and payments industry leader. For more than four decades,
we have been a driving force at the heart of commerce, making the global economy safer, more
efficient, more inclusive and more transparent for all
AML & SECURITY
ID VERIFIED THREE TIME IN REAL TIME
- The fight against money laundering is made stronger thanks to initial authentication of customers’ ID cards
electronically prior to account opening.
- Tobacconists will be in charge of a second, physical verification of the ID before activating the account and would
lose their license immediately in the event of a single case of fraud.
- Compliance officers at FPE check the image of the ID card on their computers.
ADRESS VERIFIED
- A letter is immediately sent after IBAN generation.
- Customer has to send back the printed code with his mobile phone
FUNDS SECURED :
- Customers’ funds are secured in real time in a segregation account at Crédit Mutuel Arkéa
AML :
- Cash deposits are limited to € 250 per deposit and € 750 per month or thirty-day rolling period, which is an
additional way to prevent money laundering.
- For electronic transfers, the compliance and behavioural warning systems used for Nickel accounts are identical to
those used by banks.
- Any suspicious or abnormal account transactions are reported to France’s Financial Intelligence Unit – Tracfin – by
the FPE Compliance Division. As at any bank, when such suspicions arise, the account will be closed.
LOW PRICES, TRANSPARENCY & SIMPLICITY
Average cost for the customer: about € 40 per year.
For all operations : pricing is simple, clear, unique and competitive
FREE
CHARGED
Online account management
Card subscription for one year : € 20
Transfers, wires
Withdrawal at a Newsagent : € 0,50
Setting up of direct debit
ATM withdrawal : € 1
Direct debit (accepted/refused)
Cash deposit : 2%
SMS notification for received transfers and
upcoming direct debit (60 SMS a year)
Client service phone call : € 0,15
Payment by card in store, online, etc.
Card change : € 10
SMS over 60 per year : € 0,10
# COMPTE NICKEL CUSTOMERS
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100.000 Today, 220.000 by the end of 2015.
COMPTE NICKEL CUSTOMERS
GLOBALLY, THEY JUST WANT TO SAVE MONEY
AND CONTROL THEIR SPENDINGS
• I WANT TO GET A BETTER PRICE AND A REAL TIME CONTROL: 75% (LOW REVENUES)
 41% of the French people go over their overdraft authorisation every quarter (21% every month) :
They use to pay a lot of bank charges and incident costs: 2 to 10 times the average price of banking
services (€ 192 per year in France).
 They are looking for the right price to match the right services. Average price with Compte Nickel
is lower than € 50 a year.
 They want to be kept informed in real time of what’s going on in their account and alerted before
being debited.
 No (bad) surprises.
• I TAKE IT FOR A SPECIFIC USE: 25% (HIGH REVENUES)
 People who are looking for a simple, secure service for their payments via the internet (30% of our
Card payments versus 10,5% average)
 Those who want peace of mind when travelling (no charges).
 Those who want an account for common expenditures (when several people rent a flat, when a
couple has two accounts and want a new one for common expenditure, etc.)
 Elder, to make their withdrawals in a shop and not in the street for security issues.
 Etc.
NBI PER CLIENT: €40
NB OPERATIONS / YEAR
130,41
REVENUE PER CLIENT
Card
payments
25,74
20,51
5,99
5,44
Virement reçu Dépôt cash
20%
Paiements
carte
Annual Fee
27%
5,16
Retrait cash Virement émis Prélèvement /
TIP
AVERAGE AMOUNT
520,16 €
Cash
deposits
505,02 €
18%
Withdrawals
35%
124,39 €
90,11 €
77,42 €
35,31 €
Virement reçu Dépôt cash
Paiements
carte
Retrait cash
Virement
émis
Prélèvement /
TIP