Emirates rounds off 2014 as world`s largest wide

Emirates rounds off 2014 as
world’s largest wide-body
airline
DUBAI, U
.A.E.,24thDecember
2014: Emirates, the world’s
largest international airline,
will round off 2014 as the
airline with the world’s largest
wide-body passenger fleet of 218
aircraft, in addition to 14 freighters.
Following two consecutive years of record deliveries and
capacity increases, 2014 saw Emirates adding 27 aircraft –
13 Airbus A380s, 12 Boeing 777-300ERs and two Boeing 777
freighters – to its fleet. These included its 50
th
A380 and its
th
100 777-300ER aircraft, strengthening Emirates’ position as
the world’s largest operator of both the A380 and 777. These
modern and efficient aircraft not only help reduce
environmental impact, but also enable Emirates to offer the
latest facilities and comfort on board.
Remarking on an eventful year marked by a series of external
challenges, Sir Tim Clark, President Emirates Airline said:
“This year we have navigated through an 80-day period of
reduced operations due to upgrade works at our hub airport,
regional conflicts which impacted our operations and flight
routes, the Ebola outbreak, fluctuations in oil prices and
currency exchange rates, and economic uncertainty in many
markets worldwide.
“Despite all that, Emirates has continued to grow, adding
capacity equivalent to a mid-sized airline while maintaining
our seat load factors. We also expanded and strengthened our
global network, which gives us the flexibility to cope with
regional shocks and redeploy strategically to maximise
opportunities. We deal with the short term challenges, but are
not distracted from our long-term plans. This is why Emirates
continues to invest heavily in new technology and initiatives
to enhance our product offering and customer experience.”
Growth and connectivity
Since January 2014, Emirates has carried over 45 million
passengers, operating 3,516 flights per week on average. The
airline carried over 2.1 million tonnes of cargo, served over
47 million meals and flew 756 million kilometres – equivalent
to circumnavigating the globe 18,552 times.
Emirates introduced services to eight new destinations this
year, with each new point exponentially increasing the number
of city-pair combinations that the airline offers to its
leisure, business and cargo customers across its global
network. The new cities launched in 2014 were: Kiev, Taipei,
Boston, Abuja, Chicago, Oslo, Brussels and Budapest.
In addition, Emirates added frequencies to 20 existing
destinations, increasing flight choices for its customers.
Emirates’ deliveries paved the way for the launch of 10
new A380 destinations including Zurich, Barcelona, London
Gatwick, Kuwait, Mumbai, Frankfurt, Dallas/Fort Worth, San
Francisco, Milan and Houston. Emirates currently operates its
highly-popular flagship A380 to 32 scheduled destinations. In
2014, Emirates also led one-off A380 services to Glasgow,
Manila, Tehran and Vienna.
On the cargo front, Emirates SkyCargo marked a momentous year
with the move of its freighter operations to Dubai World
Central’s (DWC) Al Maktoum International Airport in May. Its
new cargo terminal at DWC offers the capacity that positions
Emirates SkyCargo for future growth, and enables the cargo
division to provide a better experience for its customers.
Technology
to
improve
customer
experience
Emirates continues to be a trailblazer for onboard
connectivity, investing over $20 million a year to install
and operate inflight connectivity systems. Wi-Fi services are
available on over 80 aircraft in Emirates’ fleet, and the
airline is looking to roll it out across all its aircraft.
More importantly, Emirates is subsidising or waiving the high
cost of data for its passengers. Emirates is updating the
software to eventually give passengers unlimited and free
access to Wi-Fi. Right now, passengers enjoy the first 10MB of
data free on most Emirates A380 aircraft. They pay a
token US$1 for the next 500MB.
This year, Emirates introduced the Emirates App for iPad and
iPhone, which became an instant hit. The iPhone version was
downloaded by more than 180,000 users in its first six weeks
of launch. Emirates’ mobile apps allow customers to
conveniently manage every aspect of their booking. The
Emirates App for iPhone also features the ability to check-in
and download boarding passes directly to Passbook. It sends
notifications for check-in, flight boarding, gate changes,
baggage belt numbers, and much more.
Emirates and Dubai – growing together
From May to July, Emirates grounded 20 aircraft and reduced
flights to over 40 destinations for 80 days while Dubai
International airport undertook maintenance and upgraded the
runways. As the biggest operator at DXB, Emirates also took
the biggest hit, but the essential infrastructure upgrade was
completed successfully and added much needed capacity to the
airport.
In November, a report by Oxford Economics estimated that the
overall economic impact of both aviation and tourism-related
activities will rise to $53.1 billion in 2020, or 37.5% of
Dubai’s GDP, and support over 754,500 Dubai-based jobs.
This year, Emirates launched a $20 million ‘see you in Dubai’
campaign in partnership with Dubai’s Department of Tourism and
Commerce Marketing (DTCM), to promote Dubai around the world.
Connecting people and passions
A strong brand is an important business differentiator and, in
February, Emirates was named the most valuable airline brand
for the 3rd consecutive year in the Brand Finance Global 500
report, with a brand value of $5.48 billion.
Emirates’ prominent global sponsorships continued to
contribute to its brand awareness and affinity. In 2014,
Emirates ran a successful global campaign featuring football
superstars Pelé and Cristiano Ronaldo. Coinciding with the
FIFA World Cup, the campaign generated over 260 million views.
In July, Emirates signed a three-year deal with Benfica,
Portugal’s most successful football club, to become its
Official Airline Partner until 2016. Early December saw
Emirates and AC Milan signing a new five-year sponsorship deal
which will extend the airline’s presence on the club’s shirts
until 2019-2020.
In September, Emirates connected music fans with its
sponsorship of Arab Idol Season 3, the popular reality TV show
watched by Arab audiences all around the world.
Emirates also strengthened its commitment to tennis when it
signed with the Australian Open for a new Grand Slam
partnership, launching a multi-year deal.
In January, Emirates announced a sponsorship agreement for the
Rugby World Cup 2015 and 2019. Emirates also extended its
sponsorship of the International Rugby Board’s (IRB) match
officials until the end of 2019. It was the first time in
Rugby World Cup (RWC) history that rights were given to brand
the shirts of match officials during the tournament. Emirates
also signed a deal with the Lions, one of South Africa’s top
rugby teams,
December.
for
a
five-year
sponsorship
agreement
in
Notes:
*Flight figures are for the calendar year 2014.
*Catering figures cover meals loaded at Dubai International
only. This does not include meals loaded at other
destinations.
Le Manifeste
Châteaux
de
Relais
&
Valoriser et préserver la diversité des
cuisines et de l’hospitalité, lutter contre la standardisation
excessive au sein des établissements : voilà aujourd’hui
l’objet de la démarche de Relais & Châteaux. L’Association
souhaite dynamiser et revivifier les Arts de vivre et leurs
valeurs à travers le partage, la transmission et la
préservation des ressources. Dans ce contexte, d’une réflexion
engagée il y a plus d’un an par le Comité des Tables Relais &
Châteaux, naît un mouvement que Relais & Châteaux initie à
travers vingt engagements forts rédigés au sein du Manifeste
Relais & Châteaux, présenté le 18 novembre dernier à l’UNESCO,
et articulés autour de 3 axes: préserver les cuisines du
monde, partager la passion du beau et du bon, et enfin être
acteurs d’un monde plus humain.
Cliquez içi pour télécharger le Manifeste au format PDF.
EVA Air, Singapore Airlines
expand codeshare operations
Taipei, Dec. 11 (CNA) EVA Air,
Taiwan’s second-largest airline, said Thursday that Singapore
Airlines will codeshare its flights to the United States and
Canada from Friday as a result of an expanded codeshare
agreement between the two carriers.
Singapore Airlines passengers will as of Friday be able to fly
to Los Angeles, Seattle, San Francisco, and John F. Kennedy
International Airport in New York as well Toronto and
Vancouver in Canada through Taiwan Taoyuan International
Airport, according to EVA Air.
“This mutually beneficial partnership gives both Singapore
Airlines and EVA passengers more flexibility in their flight
itineraries,” said Glenn Chai, EVA Air’s executive vice
president of corporate planning.
Friday will also mark the first anniversary of the start of
codeshare operations between the two companies, both Star
Alliance partners, on flights between Singapore and Taipei.
Singapore Airlines currently operates 14 weekly flights on the
route, while EVA Air operates 7.
“Our growing partnership with EVA Air is another example of
our efforts to leverage the Star Alliance to expand our
network reach and to offer customers travelling to and from
North America even more choice and convenience,” said Lee Wen
Fen, Singapore Airlines senior vice president of marketing
planning.
(By Lee Hsin-Yin)
ENDITEM/WH
Taiwan economy will remain
resilient in 2015
Taipei, Dec. 10 (CNA) Taiwan’s
economy will maintain its strong growth momentum into next
year, sustained partly by improving exports, British banking
group Standard Chartered Bank said Wednesday.
“We expect the Taiwan economy to remain resilient in 2015,
supported by an export recovery, gains in domestic investment
and consumption, and weaker energy prices,” said Ton Phoo, a
Taipei-based economist with Standard Chartered.
“Our outlook for the tech sector is also positive, as we
expect improving order visibility to boost confidence and
hiring,” Phoo wrote in a research note.
He said Taiwan’s real gross domestic product (GDP) is expected
to show 3.9 percent growth for 2014 on resilient domestic
activity, despite the recent gas explosion in Kaohsiung and a
tainted cooking oil scandal.
Noting that the real GDP growth was 2.1 percent last year,
Phoo said the country’s economy has been expanding for six
straight quarters — the longest streak of consecutive
quarterly growth since 2010-2011.
This indicates positive growth momentum in 2015, he said.
He forecast that Taiwan’s real GDP will grow 4.3 percent in
2015, in line with a recent survey by the bank, which showed
that 57 percent of its clients expect business prospects to
improve in Taiwan next year.
Also, the recent sharp decline in international oil prices
should benefit consumer spending, as Taiwan imports 300
million to 330 million barrels of crude oil annually — nearly
all that it needs, Phoo said.
“It (Taiwan) also adopts a flexi-price system for retail
gasoline, and we believe the lower fuel costs will enable
state-owned oil and power companies to pass on cost savings to
consumers, which will increase discretionary income,” he said.
(By Jeffrey Wu)
ENDITEM /pc
Agnès Ogier, nieuwe CEO van
Thalys
De raad van bestuur van Thalys kondigt de
benoeming aan van Agnès Ogier tot CEO van Thalys. Als CEO zal
Agnès
Ogier
de
transformatie
van
Thalys
spoorwegonderneming op 31 maart 2015 leiden.
tot
Positionering van het hogesnelheidsspoorverkeer in een
mobieler en duurzamer Europa, groeistrategie in een
competitieve omgeving, management van transformatieprojecten,
klantgerichtheid,
uitwerking
van
een
innoverend
dienstenaanbod, digitalisering: dat zijn de uitdagingen
waarvoor Agnès Ogier haar veelzijdige competenties zal
inzetten die ze zowel in de transportsector als in
telecommunicatie ontwikkelde.
De 48-jarige Agnès Ogier behaalde haar diploma aan de Ecole
Centrale in Parijs. Ze werkte eerst als strategisch
consulente, waarna ze 20 jaar lang voor SFR grote projecten
leidde in business en marketing. In 2010 ging ze aan de slag
bij de groep SNCF als marketing director bij SNCF Voyages. Op
1 december 2014 nam ze het roer van Thalys over van Franck
Gervais, die nu algemeen directeur is bij Voyages-Sncf.com.
“Er staat mij een grote uitdaging te wachten: ik kom aan het
hoofd van Thalys op het moment waarop de onderneming een grote
sprong vooruit maakt en zich voorbereidt op sterkere
concurrentie. Onze flexibiliteit, innovatief vermogen en
klantgerichtheid worden de sleutels voor onze komende
successen”, aldus Agnès Ogier, CEO van Thalys.
“Door Thalys te transformeren tot een volwaardige
spoorwegonderneming krijgt Thalys van de aandeelhouders de
middelen om de ambities waar te maken. Een strategische
ontwikkeling dat de duizenden reizigers én de bestemmingen ten
goede zal komen. Onder leiding van Franck Gervais werden er al
belangrijke stappen gezet wat betreft de uitbreiding van het
netwerk en de operationele uitmuntendheid. Vandaag zijn wij
verheugd dat Agnès Ogier de leiding neemt over dit unieke
technologische en commerciële Europese succesverhaal. Ze heeft
ervaring met het leiden van grote projecten en de innovatie
van dienstverlening in een zeer competitieve omgeving: een
belangrijke troef voor Thalys, dat klantgerichtheid,
multiculturele openheid, innovatie en prestaties in zijn DNA
heeft”, aldus Michel Jadot, voorzitter van de raad van bestuur
van Thalys.
Van telecom naar de transportsector: een open en innovatieve
visie op de relatie met de klant
De loopbaan van Agnès Ogier, moeder van drie kinderen, begint
in 1990 bij Booz Allen & Hamilton. Van 1992 tot 2010 bekleedt
ze verschillende marketingposities bij SFR, voornamelijk wat
betreft tariefplanning. In 2008 wordt Agnès Ogier hoofd
strategie en productmarketing in het SFR Business Team. Als
vertegenwoordigster van SFR binnen de groep Vodafone voert
Agnès Ogier tal van internationale opdrachten uit. Eind
augustus 2010 vervoegt Agnès Ogier SNCF als marketing director
van de afdeling Voyages waar ze nieuwe diensten ontwikkelt en
het getrouwheidsbeleid consolideert.
Organigram Thalys
CEO: Agnès Ogier
Deputy CEO / Chief Financial Officer: Ingrid Nuelant
Quality & Customer Service Director: Griet Lissens
Chief Operations Officer: Hélène Valenzuela
Chief Commercial Officer: Scheherazade Zekri-Chevallet
Project Director THI Factory: Tanguy Cotte-Martinon
Services Director: Bertrand Camus
Ryanair launches electronic
flight bags on all flights
Ryanair has launched Electronic Flight
Bags (EFB) for all pilots, across its
entire fleet of 300 Boeing 737-800
aircraft, which will see Ryanair pilots
using iPads in place of traditional flight
manuals.
As part of its “Always Getting Better” programme, Ryanair
pilots now have full electronic use of Boeing’s Onboard
Performance Tool (OPT), which includes take-off performance
calculations, as well as instant access to the most up to date
electronic flight manuals, which will further improve time
management and productivity, reducing dependency on paper
products.
These two applications are the first in a suite of products
that Ryanair is preparing to roll out over the coming months,
including electronic charts and load sheets, subject to
testing and approval from the Irish Aviation Authority.
Over the coming months, Ryanair plans to remove paper from the
flight deck, eliminating 15kgs of manuals from each cockpit,
and with Ryanair operating over 550,000 flights annually,
creating fuel savings, while also eliminating more than 10
million pages of paper documentation, reaffirming Ryanair’s
position as Europe’s greenest and cleanest airline.
Ryanair’s Group Director of Operations, Michael Hickey said:
“With a rapidly growing operation across 71 European bases,
the logistical challenges of delivering information to crew
are instantly simplified with the introduction of the iPad as
an Electronic Flight Bag. This is yet another display of
Ryanair’s commitment to improving our already outstanding
operational performance.
Ryanair recognises the value of this cutting edge technology
as a powerful and flexible solution. Our progression towards a
paperless flight deck has efficiency benefits recognised
across the industry. A paperless cockpit is an efficient
cockpit.”
Stays in Corsica à la carte
flying from Liege Airport
After a successful
2014 season, Air Corsica is
continuing its adventure with
Liege Airport. By Airbus A320 as
before, two direct flights will
connect Liege with Ajaccio and Bastia with a new timetable and
new offers!
Air Corsica has been the leading air travel operator in
Corsica for over 25 years and will now be offering flights
every Sunday from Liege to Ajaccio and Bastia, from 4 May to 4
October.
During the period from 8 June to 13 September, the Airbus A320
will also leave Liege on Thursday for Ajaccio, while from 29
June to 13 September the A320 will fly to Bastia every
Thursday.
For all tastes
Of course, a new season means new offers and there will be
something for everyone.. The classic 7 day stay can also be
shortened to just 4 days or be extended to 10 days or more!
This year, afternoon departures are scheduled for each
destination, between 11.30 a.m. and 4.50 p.m. With greater
flexibility and an adapted timetable, Air Corsica and Liege
Airport are doing all they can for passengers.
“Last year, the launching of these two new routes was
enthusiastically welcomed by people living in the Liege area
as well as by customers from Limburg, Holland and Germany”,
explains Luc Partoune, Managing Director of Liege Airport.
“Air Corsica is thus quite naturally continuing its
partnership with us. Working together, we have come up with an
offer that is even better adapted and we hope numerous
tourists will be discovering this magnificent island.”
These two direct links between Wallonia and Corsica will thus
enable a whole range of people to discover Corsica, the “Isle
of Beauty”, or to return to it, in the best travelling
conditions. Corsica is an exceptional destination with a
strong sense of heritage. The flight will take only just over
one and a half hours from Liege and the all-in prices
continue. Hurry to take advantage of this opportunity!
Prices start from 69 euros one way (including all taxes),
covering a 23 kg hold baggage allowance as well as cabin
luggage of up to 12 kg, with free drinks and newspapers on
board. Hurry and book! Don’t miss this opportunity: with
prices this low, places will be snapped up in no time!
Visit Air Corsica website www.aircorsica.com
Pierre Meert (BNP Paribas
Fortis) élu Travel Manager of
the Year
Vendredi 5 décembre, 2014 — Pierre Meert, Spend
Manager Procurement – Professional Services de BNP Paribas
Fortis, a été désigné par ses pairs Travel Manager of the Year
2014. Décerné par la Belgian Association of Travel Management
(BATM), ce prix récompense la créativité, le professionnalisme
et la maîtrise des coûts en matière d’organisation de voyages
et de réunions dans le monde de l’entreprise. Il a été remis
lors d’une cérémonie au Grand Sablon à Bruxelles.
“Être élu Travel Manager of the Year 2014 est une très belle
récompense,” explique Pierre Meert. “Notre métier évolue en
permanence et la communication y joue un rôle de plus en plus
déterminant. Il est de notre devoir d’être à l’écoute de nos
voyageurs et d’expliquer nos décisions. Nous devons non
seulement justifier nos budgets mais aussi communiquer
correctement si des restrictions s’appliquent. Faire preuve de
flexibilité et de créativité pour trouver les solutions de
voyage adéquates, et ce dans des conditions qui peuvent
changer très rapidement font partie de notre valeur ajoutée.
Dans ce contexte, nous bâtissons des relations à long terme
avec un important réseau de partenaires (rail, hôtels, air, …)
afin d’obtenir l’encadrement souhaité par nos voyageurs.”
Le Travel Manager of the Year est sélectionné sur base de
nominations entre pairs. Le lauréat est ensuite désigné sur
base de questions portant sur ses initiatives, sur les
résultats obtenus, l’évaluation et la mesure de ces résultats,
les réductions de coûts obtenues et la stratégie de gestion
des fournisseurs.
La Belgian Association of Travel Management représente les
professionnels du Corporate Travel au sein du secteur belge
des voyages en y promouvant les meilleures pratiques, des
formations ainsi que des rencontres de réseautage et d’échange
de connaissances. Vous trouverez plus d’informations
sur www.batm.be.
China Airlines expands U.S.
flight network via codesharing
Taipei, Oct. 27 (CNA) China
Airlines (CAL), Taiwan’s largest carrier, said Monday that it
has launched code-share services with United States-based
airline Virgin America to boost its flight network within the
U.S.
Starting the previous day, travelers taking CAL flights to Los
Angeles and San Francisco can take advantage of the service to
extend their travel to other American cities.
There are a total of 17 flight destinations under the codeshare agreement, including New York, Washington, D.C.,
Chicago, Seattle, Dallas and Las Vegas, according to CAL.
CAL said it hopes the program — which allows passengers using
different airline companies to share the same flights, thus
leading to more flexible travel itineraries — can help boost
its passenger volume in the U.S.
Earlier this month, CAL also signed code-share agreements with
Canada-based WestJet Airlines and Australia-based Qantas,
bringing the total number of code-share partners to 17, it
said.
(By Lee Hsin-Yin)
ENDITEM/J
L’aéroport
international
Sabiha Gokcen d’Istanbul en
Turquie et l’aéroport de
Liège en Belgique signent un
accord commercial
Liège, 15 octobre
l’aéroport Sabiha
accord commercial
liaisons entre les
2014 – L’aéroport de Liège en Belgique et
Gokcen d’Istanbul en Turquie ont signé un
visant à renforcer la coopération et les
deux aéroports.
Un développement des activités est envisagé, de même que
l’évaluation des synergies actuelles et potentielles
favorisant la coopération.
Liege Airport est le premier aéroport de Belgique pour le fret
aérien et le 8e aéroport cargo en Europe. Chaque jour, celuici dessert plus de 50 destinations grâce à des vols directs
(130 par semaine, réparties sur les 5 continents).
Opérationnel 24 h /24 et 7 j/7, il garantit l’acheminement
rapide des marchandises et favorise une collaboration
harmonieuse entre tous les intervenants logistiques. Qu’il
s’agisse de produits pharmaceutiques, de denrées périssables,
d’animaux vivants, d’électronique ou encore de machinerie
lourde, l’aéroport de Liège, avec son concept « Flexport »,
assure une solution logistique intelligente et efficace.
Un vol cargo TNT Airways relie
quotidiennement l’aéroport Sabiha Gokcen d’Istanbul à celui de
Liège. Dès ce 14 octobre 2014, TNT doublera largement cette
capacité avec l’entrée en service d’un Boeing 767, en
remplacement du 737 qui assurait la liaison cargo jusqu’ici,
pour atteindre 17 500 tonnes par an.
L’Istanbul Sabiha Gokcen Airport (ISG) est un aéroport
international qui jouit d’une implantation stratégique en
Anatolie (Asie mineure). L’ISG dessert 35 destinations
nationales et 95 destinations internationales, grâce aux
services de 50 compagnies aériennes, un nombre qui ne cesse de
croître.
Fort de son positionnement géographique unique, l’ISG
travaille au renforcement de son réseau de destinations. Il a
été l’aéroport connaissant la plus forte croissance en 2009 et
2010 dans le monde, de même qu’en 2012 et 2013 dans la
catégorie des aéroports accueillant de 10 à 25 millions de
passagers.
Il offre l’énorme avantage d’être tout proche des principales
zones industrielles de la région : la prise en charge du fret
y est très rapide et efficace. Il s’agit de la justification
numéro un pour le renforcement des vols cargo dans cet
aéroport.
Grâce
à
une
politique
d’investissements soutenus et continus, l’ISG appuie ce
développement rapide afin de demeurer l’aéroport le plus
flexible d’Istanbul pour le transport de passagers et de fret.
« Le partenariat entre les aéroports de Liège et de Sabiha
Gokcen signifie beaucoup plus qu’une simple liaison
supplémentaire entre l’Europe et la Turquie. Grâce à
l’implantation stratégique de l’aéroport de Liège et à des
délais de transit minimaux, chaque coin de l’Europe est
aisément accessible en très peu de temps. Nous assurons par
ailleurs le transport de fret intercontinental grâce à de très
nombreux vols à destination de l’Afrique, du continent
américain et de l’Asie », déclare M. Luc Partoune, PDG de
l’aéroport de Liège.
« Nous sommes ravis de cette opportunité de
collaborer avec l’aéroport de Liège », ajoute M. Harun Ay,
directeur du transport de fret et du marketing de l’aéroport
Sabiha Gokcen. « Nous sommes convaincus que cette coopération
sera profitable aux deux parties, avec la création de
nouvelles liaisons et à travers le développement de synergies
».