Frailty, Dementia and - Canadian Dementia Knowledge Translation
Transcription
Frailty, Dementia and - Canadian Dementia Knowledge Translation
Development, Evaluation and Dissemination of a Bilingual Workshop for Dementia Care Providers Entitled “Frailty, Dementia and Disasters: What Health Care Providers Need to Know” Project Report Maggie Gibson, Ph.D., C.Psych. St Joseph’s Health Care London London, Ontario, Canada Submitted to : Canadian Dementia Knowledge Translation Network (CDKTN) and the Alzheimer Society of Canada (ASC) Education and Training Knowledge Translation Award Program and the Public Health Agency of Canada December 2010 2 Contents Page Acknowledgements 3 Collaborators 4 Executive Summary 5 Introduction 7 Theoretical Model – CIHR Knowledge to Action Cycle 7 Identification of the Problem 7 Knowledge Creation 9 Knowledge Inquiry and Synthesis 9 Knowledge Tools/Products; Tailoring Knowledge 10 Knowledge to Action Process 12 Adapting Knowledge to Local Context 12 Assess Barriers to Knowledge Use; Select, Tailor and Implement Interventions 14 Implement Intervention 16 Monitor Knowledge Use and Outcomes 17 Sustain Knowledge Use 20 References 24 Conference Citations 25 Appendices 28 3 Acknowledgements This project was completed with funding awarded to Maggie Gibson, Veterans Care Program, St. Joseph's Health Care London, London, Ontario, Canada, from the Canadian Dementia Knowledge Translation Network (CDKTN) and the Alzheimer Society of Canada (ASC) Education and Training Knowledge Translation Award Program, with financial and technical support from the Public Health Agency of Canada. Credits: E-learning consultation and design: Infacilitation, c/o Sheila Cook, London, Ontario, Canada Louise Hardy (Whitehorse, Yukon), Danielle Maltais (Chicoutimi, Quebec) and Sonja Ruthe (South Vancouver Island, British Columbia) were collaborators and site liaisons for the elearning pilot projects. Many colleagues volunteered feedback through a variety of mechanisms on all aspects of this project. Their contributions are gratefully acknowledged and appreciated. Disclaimer: Nonetheless, the materials and opinions represented herein are the responsibility of the grant holder, Maggie Gibson, and do not necessarily reflect the views of St. Joseph's Health Care London, consultants, collaborators or the funding bodies. Copyright: Maggie Gibson Remerciements Ce projet a été complété grâce à une subvention accordée à Maggie Gibson, programme de soin des vétérans, Hôpital Parkwood, St. Joseph’s Health Care, London, Ontario, Canada, par le Réseau canadien de transfert de la connaissance sur la démence (CDKTN) et le programme de bourses et subventions de recherche pour l’éducation et la formation sur le transfert des connaissances de la Société Alzheimer du Canada (SCA); de l’aide financière et du support technique ont également été offerts par l’Agence de santé publique du Canada. Création de l’apprentissage en ligne (e-Learning): InFacilitation; Sheila Cook, consultante, London, Ontario, Canada Louise Hardy (Whitehorse, Yukon), Danielle Maltais (Chicoutimi, Québec) et Sonja Ruthe (South Vancouver Island, Colombie britannique) ont collaboré et ont assuré la liaison sur place lors des essais en ligne des projets-pilotes. Plusieurs collègues ont offert une rétroaction, par divers mécanismes, sur tous les aspects de ce projet. Leur contribution est reconnue et grandement appréciée. Démenti: Néanmoins, le matériel et les opinions représentés ici sont la seule responsabilité de la personne subventionnée, Maggie Gibson, et ne reflètent pas nécessairement l’opinion des autres personnes et entités impliquées dans le projet soit : l’Hôpital Parkwood, St. Joseph’s Health Care, London, les consultants, les divers collaborateurs ou les organismes subventionnaires. Copyright: Maggie Gibson 4 Collaborators We are grateful to all of the following named individuals as well as a small number of additional collaborators who preferred to remain anonymous, for their contributions of time, energy and expertise to this project. Content Pilot Katie Gibbs e-learning Reference Group Bernadette (Berni) Baer Sherrie Cheers Kevin Coffin Lynn Fornier Brigitte Garland Anne Grieve Darlene Harrison Jennifer Hyson Hazel Johnson Maria Murgante Lois Stewart-Archer Sandra Woodhead Lyons Yukon Workshop Group Barbara Adel Judy Anderson Penny Bower Tina Bunce Susan Burns Cynthia Chubbs Maureen Crill Lucy Driscoll Crystal Edzuza Diane Emond Sherry Fairweather Kathy Fredrickson Theresa Gatien Graham Key Nancy Kidd Laurie Lesage Therese Lindsay Dwayne MacDonald John Mahoney Jody McCullough Tammy McKay Cynthia Onions Denise Peter Beatrix Rocca Liris Smith River Walton Quebec Workshop Group Angele Dallaine Julie Coté Lynda Thibbault Linda Beaumier Lorraine Lajôie Maryse Desmeutes Doriee Pudeé Melanie Bouchard Claveau Johanne Suzie Turcotte Josée Fortin Véronique Jomphe Audrey Dénéehal Couylaine Couillemette Bruno Gagué Diane Lamer Julie Fortin British Columbia Pilot Group Lorna Archer-Quinn Leanne Brown Karen Calvert Janet Cambrey Valorie Cunningham Betty Doak Sara Himelstein Margaret Lathrop Amy Paterson May Sauder Darcie Wolfe Content Advisory Group Lisa Brown Rory Fisher Kelly Fitzgerald Patti Gorr Gloria Gutman Louise Hardy Sandi Hirst Nabil Kronfol Danielle Maltais Laurie Mazurik Robert Roush Jane Swan Kimberley Wilson Knowledge Translation Resource Group Sarah Clark Patti Gorr Megan Harris Ken LeClair Liz Lusk Jamie Rossiter Jane Swan 5 Executive Summary The overall goal of this Knowledge Translation initiative is to contribute to international efforts to reduce the disproportionate vulnerability of older adults in emergencies and disasters. The project involved the development, evaluation, and dissemination of an e-learning tool entitled “Frailty, Dementia and Disasters: What Health Care Providers Need to Know”. Key literature on geriatric emergency preparedness and response issues, including the roles and responsibilities of health care providers, was identified and synthesized in consultation with the International Working Group on Health Providers convened by the Division of Aging and Seniors, Public Health Agency of Canada. Content was piloted in a facilitated workshop in Ontario. A pan-Canadian health provider reference group provided feedback on the transition to an e-learning format. Subsequently, user feedback to refine the e-learning tool was solicited from health care providers in the Yukon, Quebec and British Columbia. A technical advisory group provided expert guidance for web based knowledge translation. The program is available in English and French. The learning objectives of the e-learning resource are to help health care providers, administrators and policy makers understand the: disproportionate vulnerability of older adults who are frail and those who have dementia, in emergencies and disasters; components of the emergency management cycle and how they apply to this target population; best practice resources that can be used to improve emergency preparedness, response, recovery and mitigation; and role of health care organizations and providers in emergency management for older adults who are frail and those who have dementia. The "Emergency Management Frailty, Disasters and Dementia: What Health Care Providers Need to Know" eLearning program will be hosted on www.dementiaknowledgebroker.ca (DKB), a platform facilitated by the CDRAKE - the knowledge exchange theme of the Canadian Dementia Knowledge TranslationNetwork (CDKTN). The program will also be made available through a number of key online stakeholder channels. 6 Présentation sommaire Le but global de cette initiative de traduction de la connaissance est de contribuer aux efforts internationaux visant à diminuer la vulnérabilité disproportionnée des aînés en situations d’urgence et de désastre. Le projet a consisté à développer, évaluer et faire connaître un outil d’apprentissage en ligne appelé « Fragilité, démence et désastres: Ce que les intervenants doivent savoir ». La littérature principale sur les questions gériatriques concernant l’état de préparation et l’intervention des équipes de secours, incluant le rôle des intervenants en soins de santé ou services sociaux, a été identifiée et synthétisée en consultation avec le groupe international de travail des intervenants en soins de santé ou services sociaux assemblé par la Division du vieillissement et des aînés de l’Agence de santé publique du Canada. Le contenu a été vérifié lors d’un atelier ontarien. Ensuite, un groupe de référence pancanadien d’intervenants en soins de santé ou services sociaux a fourni la rétroaction sur la transition à un format d’apprentissage en ligne. Par la suite, la rétroaction d’utilisateurs en ligne afin de raffiner l’outil d’apprentissage a été offerte par des intervenants en soins de santé ou services sociaux du Yukon, du Québec et de la Colombie britannique. Un groupe consultatif technique a fourni les conseils experts pour la traduction basée sur le réseau de la connaissance. Le programme est disponible en anglais et en français. Les objectifs d’étude de la ressource d’apprentissage en ligne sont d’aider les intervenants en soins de santé ou services sociaux, les administrateurs et les décideurs politiques à comprendre: la vulnérabilité disproportionnée des aînés qui sont fragiles et de ceux atteints de démence en situation d’urgence et de désastre; les composantes du cycle de gestion des secours et leur application envers cette population ciblée; les ressources concernant les meilleures pratiques pouvant être utilisées pour améliorer l’état de préparation aux situations d’urgence, l’intervention, le rétablissement et la prévention; et le rôle des organismes et des intervenants en soins de santé ou services sociaux dans la gestion des secours à apporter aux aînés qui sont fragiles et à ceux atteints de démence. Le programme d’apprentissage en ligne « Fragilité, démence et désastres: Ce que les intervenants doivent savoir en situation d’urgence » sera hébergé à l’adresse suivante: www.dementiaknowledgebroker.ca (DKB), une plateforme développée par le CDRAKE - le courtier d’échange de la connaissance du Réseau canadien de transfert de la connaissance sur la démence (CDKTN). Le programme sera également disponible en ligne par l’entremise d’un certain nombre de canaux dépositaires importants. 7 Introduction Theoretical Model The Canadian Institute of Heath Research Knowledge to Action Model (http://www.cihrirsc.gc.ca/e/39033.html), among others (e.g., PARiHS Framework; Kitson, Harvey and McCormack, 1998), served to inform this project. The Knowledge to Action model is used as the organizing framework is used to structure this report. Identification of the Problem Emergencies and disasters are increasing worldwide, secondary to factors including climate change, human pressures on the environment, infrastructure failure and armed conflict. The Canadian Disaster Database (Public Safety Canada) includes information on over 700 natural, technological and conflict events (excluding war) that Canada has experienced over the past century. Approximately 80% of Canadian disasters are due to weather-related events, most frequently flooding. Canadian vulnerability to disasters is heightened by the concentration of the population in areas of high risk, such as seismically active regions, coastal plains and river basins (Hwacha, 2005). Mounting evidence internationally suggests that older people suffer disproportionately in disasters as a consequence of largely remediable factors that cross the four pillars of emergency management: preparedness, response, recovery, and mitigation/prevention (WHO, 2008). For example, almost three quarters of the deaths from Hurricane Katrina were in those aged 60 and older. Frailty and dementia are specific risk factors for heightened vulnerability. The co-morbid aspects of dementia and frailty exacerbate each condition, making the provision of both physical and mental health care even more problematic in disaster situations (Barney and Roush, 2009). Dementia alters a person’s capacity to 8 plan, organize, respond to and cope with their social and physical environment. The dementia care literature documents the importance of a constant, familiar physical and social environment to maintain the delicate equilibrium of older adults with dementia (Conn, Gibson, Feldman, et al., 2006). The urgency, unpredictability and chaos associated with emergencies and disasters create the antithesis of this calming and supportive environment. As a result, older adults with compromised functional status are thought to be at increased risk for isolation, suffering and even death in emergency situations. Moreover, they are often neglected in emergency preparedness initiatives and sidelined in community recovery and rehabilitation activities post-disaster (Hutton, 2008). The Public Health Agency of Canada (PHAC) has played a leading role in drawing international attention to the need to recognize and include seniors’ distinct needs in emergency preparedness and disaster management. Together with the government of Manitoba and the World Health Organization (WHO), PHAC hosted an International Workshop on Seniors and Emergency Preparedness in Winnipeg in 2007. This workshop brought together over one hundred experts from around the world to identify priorities to better address seniors’ needs and utilize seniors’ capacities as a component of emergency management. The workshop report was presented to the United Nations Commission for Social Development (PHAC, 2008a). As an outcome of the workshop, international working groups were created to address key issues and were instrumental in developing the Second International Workshop on Seniors and Emergency Preparedness held in Halifax in 2008 (PHAC, 2008b). The PHAC Division of Aging and Seniors (DAS) serves as a central coordinating body for the working groups, which are collaborating on the development and dissemination of resources, knowledge exchange, policy and program development. The Applicant co-chairs the International Working Group on Health Providers (IWGHP), which focuses on health providers and the continuity of health services as these relate to older adults in all phases of emergency management. See Appendix 1 for IWGHP handout. One arm of the IWGHP’s efforts addresses frail older adults who live in congregate settings (nursing homes, long term care facilities). A knowledge synthesis was commissioned (Fitzgerald, 2009) on the emergency-related roles and responsibilities of health care practitioners who provide services to this population. The conclusion was that the knowledge base and its dissemination are insufficient. At the same time, some promising practices warranting knowledge translation were identified. A consensus emerging from the IWGHP’s body of work was that health care providers can reduce the vulnerability and marginalization of persons with dementia at each phase of the emergency management cycle, but only if they have the requisite knowledge, tools and resources. Evidence suggests that for the most part, they do not. To remediate this gap, this KT project was designed to develop, evaluate, and electronically disseminate an e-learning program entitled “Frailty, Dementia and Disasters: What Health Care Providers Need to Know”. The objectives of the four-module e-learning program are to raise awareness of the: 1. Disproportionate vulnerability of older adults who are frail and those who have dementia, in emergencies and disasters; 2. Components of the emergency management cycle and how they apply to this target population; 3. Best practice resources that can be used to improve emergency preparedness, response, recovery and mitigation; and 4. Role of health care organizations and providers in emergency management for older adults who are frail and those who have dementia. 9 Knowledge Creation Knowledge Inquiry and Synthesis The project was built on the scaffold of workshops, symposia and presentations by members of the IWGHP at national conferences and international congresses since inception (see Conference Citations), a recent workshop series conducted under the auspices of the GEPR in the United States (Roush, 2009) and a self-study guideline commissioned by the Centre for Emergency Preparedness and Response, PHAC (Gibson 2008). A subgroup of the IWGHP formed the Content Advisory Group for this project: Lisa Brown – Department of Aging and Mental Health Disparities, University of South Florida, USA Rory Fisher – Sunnybrook Health Sciences Centre, University of Toronto, ON Kelly Fitzgerald – University of Zurich, Switzerland Patti Gorr – Division of Aging and Seniors, Public Health Agency of Canada Gloria Gutman – Gerontology Research Centre, Simon Fraser University, BC Louise Hardy – Health and Social Services, Yukon Territory Government, YK Sandi Hirst – Faculty of Nursing, University of Calgary, AB; National Seniors Council Nabil Kronfol – Lebanese HealthCare Management Association, Lebanon Danielle Maltais – Département of Human Science, Université du Québec à Chicoutimi, QC Laurie Mazurik - Sunnybrook Health Science Centre, Toronto, ON Robert Roush – Baylor School of Medicine, Houston, Texas, USA Jane Swan – Division of Aging and Seniors, Public Health Agency of Canada Kimberley Wilson – Canadian Coalition for Seniors Mental Health, Toronto, ON Through an ongoing collaborative process, the Content Advisory Group contributed their content expertise to the knowledge inquiry and synthesis stages of the Knowledge to Action cycle. This culminated in a PowerPoint presentation of core content that was subsequently represented in the elearning KT resource developed through the grant. The core content was piloted as an invited presentation at the 24th annual Geriatric Refresher Day sponsored by the Division of Geriatric Medicine, University of Western Ontario, and Specialized Geriatric Services, St. Joseph’s Health Care, London, May 5, 2010. This conference is attended by approximately 450 interdisciplinary health care professionals. The Project Leader (Maggie Gibson) presented the synthesis of content at one of six concurrent sessions as an invited speaker. Approximately 50 people attended the session. The session was rated highly, with recommendations including the need for more case examples and opportunities for participation in the learning experience. See Appendix 2 for the PowerPoint presentation and summary of evaluation results. Subsequent to this session, the Content Advisory Group participated in teleconferences approximately monthly at which they received updates on the progress of the project and participated in planning for dissemination and future steps that would integrate the present project with the broader agenda of the IWGHP. 10 Knowledge Production/Tools; Tailoring Knowledge The consulting firm infacilitation (www.infacilitation.com) was contracted to fulfill the project management requirements of this initiative and to develop the on-line learning tool. The infacilitation team has experience in knowledge brokering, interactive e-Learning programs for health care providers, strategic communications plans and research network support. The team worked with subject matter experts, collaborators and translators. The infacilitation team applied e-learning emerging best practices and adult education principles to create an on-line learning experience that would: Develop meaningful interactions based on real-world scenarios; Challenge learners, allow them to explore and make mistakes in a safe learning environment; Use feedback from the interactions to share content; Make use of stories, examples and images to generate interest and keep intrinsic motivation high; and Offer additional resource materials for people who wish to learn more. To facilitate this process, the infacilitation team worked with the Project Leader to establish a core group of 14 health care providers and educators from across Canada who offered their subject matter expertise to the development and review of the early e-learning prototypes. Participants in this elearning development group were drawn from Victoria, BC, Edmonton, AB, Calgary, AB, Winnipeg, MB, Thunderbay, ON, London, ON, Halton ON, Sainte-Anne-de-Bellevue, PQ, Campbellton, NB, and Halifax, NS. This dedicated group provided feedback in three waves. Initially, they responded to a survey designed to capture relevant aspects of and experience with emergencies and disasters. This input informed the first PowerPoint prototype of the e-learning tool. Subsequently, the group provided feedback on the evolving tool that was used to: Clarify language and correct grammar; Improve questions and feedback; Enhance real world examples; Select photographs; and Make the e-learning experience real and relevant to local contexts. An iterative process of review and revision was used to validate the evolving storyboards against approved content. Once developed, the e-learning prototype was further evaluated and refined through in-person workshops and a virtual pilot with purpose-selected groups of end-users in three diverse regions of Canada. The following commentary from Sheila Cook, infacilitation’s principal facilitator, illustrates the problemsolving and decision-making that were integral to the development of the e-learning tool: To make the most of an investment in e-learning it is essential to follow e-learning best practices in the instructional design, graphic design, development and delivery phases. These best practices include providing real life scenarios and consequences; offering meaningful and relevant interactions; and a stable, easy-to-navigate technical environment. The initial plan was to deliver an on-line tool using PowerPoint. Once the consulting firm thoroughly understood the complex nature of the subject matter, learning objectives, and expectations of the collaborators and the learners, it was determined that delivering a PDF version of a PowerPoint was not a 11 viable option. A more robust learning environment was required and the rapid e-learning tool called Articulate was selected. This tool was also chosen because it is easy for learners to access through a web link and it was possible to attach a resource section where learners can access references and worksheets to support their learning experience. The modules were modified several times to streamline and clarify the instructions for novice e-learners. In addition a Quick Start Guide was provided that gave navigational instructions. Another essential component of creating a relevant learning environment is visual images. It was important to show cultural and geographical (e.g. urban and rural) diversity. Although it was challenging to find photographs of frail elderly people and those with dementia who represented Canadian diversity, a thorough search of stock photography sites resulted in a satisfactory result. Unfortunately, appropriate pictures of people with Aboriginal backgrounds are not available at a reasonable cost. An attempt was also made to use character names that reflect Canada’s diversity. Feedback indicated that it was important to give learners who completed the modules an opportunity to print a personalized certificate of participation. Seamless integration of the certificate within the Articulate program, required special programming skills and a firm was contracted to do this work. An extensive translation process was required since the goal was to produce a knowledge translation tool that would be available in both English and French. The translation process included: English to French translation of the e-learning modules and supporting materials contracted to a Quebec-based translator, Yvette Boulay, who worked in collaboration with the infacilitation team, Project Leader and site liaison for the Quebec workshops; Feedback on the translation was incorporated as one of the objectives of the Quebec workshops; Review of the penultimate version of the French-language product courtesy of the translation service of the Public Health Agency of Canada, Division of Aging and Seniors. See Appendix 3 for the overall project checklist complied by the infacilitation team as well as the chronology of communication with the e-learning Reference Group and the feedback they provided on subsequent versions of the e-learning prototype. 12 Knowledge to Action Process Adapting Knowledge to Local Context In order to maximize the added value of the e-learning as an addition to the resource base for disaster management in Canada, the prototype was delivered to audiences of health care providers and related decision-makers in three diverse settings: a remote northern city with extensive experience in dealing with a challenging natural environment (Whitehorse, Yukon Territory: liaison Louise Hardy), a midsized, predominately French-speaking city with disaster experience in recent times (Chicoutimi, Quebec: liaison Danielle Maltais), and an island location with concerns about potential earthquake activity (South Vancouver Island, British Columbia: liaison Sonja Ruthe). In each site, the local liaison was supported by the infacilitation team and the Project Leader to advertise, promote, recruit and organize a workshop within the local health care system. The Project Leader and local liaison facilitated two workshops in each of the Yukon and Quebec. The British Columbia pilot was virtual to simulate the self-directed learning experience of end-users post grant. The development and conduct of the workshops were designed to support relationship building and a social networking approach. In each workshop, the e-learning modules were projected on screen so that the participants could observe the navigation through the modules by the facilitator. Participants collectively completed the interactions and were encouraged to offer comments on navigation, content and other aspects of the learning experience as the modules were presented. In addition, at the end of the presentation, participants completed an evaluation form. Details for the workshops/pilot are as follows: October 19, 2010 – 3 hrs Kwanlin Dun Health Centre, Kwanlin Dun First Nations, Yukon Territory Open invitation workshop hosted by Maureen Krill, Nurse in Charge Site Liaison: Louise Hardy Site Support: Marlene Walde, Tina Bunce Presenter: Maggie Gibson Invitees: all Health Centre staff Facilitated e-learning presentation (4 modules) 12 participants October 20, 2010 – 3 hrs Open invitation workshop hosted by Seniors Services/Adult Protection Unit of Health and Social Services, Government of Yukon, 109 Copper Road, Whitehorse, Yukon Territory Site Liaison: Louise Hardy Site Support: Marlene Walde, Tina Bunce, Dagmar Borchardt Presenter: Maggie Gibson Invitees: Emergency Measures Services, Continuing Care, Home Care, Whitehorse General Hospital, Video-conferencing provided to Faro, YK Facilitated e-learning presentation (4 modules) 21 participants 13 October 27, 2010 – 2 hrs Hopital de la Baie, la Baie, Chicoutimi region, Quebec Open invitation workshop hosted by Centre des services sociaux (CSSS) de la Baie Site Liaison and Presenter: Danielle Maltais Site Support: Maggie Gibson, Véronique Gauthier Invitees: workers in gerontology team of the CSSS de la Baie and the Alzheimer Society group of Saguenay-Lac-St-Jean Facilitated e-learning presentation (3 modules) 9 participants October 28, 2010 – 2.5 hrs Cegep a’Alma, Alma, Saquenay region, Quebec Open invitation workshop hosted by CSSS Lac-St-Jean – east Site Liaison and Presenter: Danielle Maltais Site Support: Maggie Gibson, Véronique Gauthier Invitees: workers in gerontology team of the CSSS du Lac-St-Jean east and the Alzheimer Society group of Saguenay-Lac-St-Jean Facilitated e-learning presentation (3 modules); independent on-line pilot (1 module) 8 participants November 8-November 19, 2010 South Vancouver Island, British Columbia Site Liaison: Sonja Ruthe Invitees: o Oak Bay Lodge o Vancouver Island Health Authority (VIHA) Health Emergency Management Division Home & Community Care Alzheimer’s and Dementia Units Cowichan District Hospital o Kiwanis Pavilion o BC Association of Social Workers o University of Victoria, Faculty of Social Work o Capital Regional District (CRD) Emergency Program Coordinators o SVI Emergency Social Services Directors (ESSD) and NGO working group Independent on-line pilot (4 modules) Drop-in “thank you and next steps” reception hosted by Sonja Ruthe 13 participants See Appendix 4 for Communications and Evaluation pertaining to each workshop/pilot. 14 Assess Barriers to Knowledge Use; Select, Tailor and Implement Interventions In recognition of the fact that multiple skill sets, in addition to content knowledge are critical to the development of an effective e-learning program and to the use of e-learning as a successful knowledge translation tool, a Knowledge Translation (KT) Resource Group was recruited including representation from PHAC’s Office of Public Health Practice (expertise in developing on-line courses) and CDRAKE (knowledge broker expertise and web hosting expertise). The members of the group were as follows: Sarah Clark, CDRAKE Patti Gorr, PHAC Megan Harris, CDRAKE Ken Le Clair, CDKTN/CDRAKE Liz Lusk, CDRAKE Jamie Rossiter, PHAC Jane Swan, PHAC CDRAKE offered the project team free use of a teleconference line and Adobe Connect web conferencing tool. This online secure meeting space allowed us to show PowerPoint presentations, project timelines and other key resources. It was a valuable way to collaborate with stakeholders and change documents, in real time, using feedback from recipients. The KT Resource Group met with the project team by teleconference at strategic intervals over the course of the study and provided input on critical decisions including: Overall e-Learning strategy; Strategy elements (e.g., use of certificates, navigation constraints); Communications and marketing plan; Hosting; and Dissemination and monitoring. The following commentary by Liz Lusk, KT Conceptual Design Lead, CDRAKE, illustrates the decisionmaking process around optimal webhosting: The "Emergency Management Frailty, Disasters and Dementia: What Health Care Providers Need to Know" eLearning program will be hosted on www.dementiaknowledgebroker.ca (DKB), a platform facilitated by the CDRAKE - the knowledge exchange theme of the CDKTN. The program will also be made available through a number of key online stakeholder channels, including lifeandminds.ca (CDKTN), PHAC, ASC, CCSMH, CAG, CPA as well as local organization sites. With additional knowledge exchange mechanisms made available, the DKB serves as an effective host platform by providing learners with the capacity to extend their learning opportunities before, during and after the eLearning program. For instance, if learners have questions, they can post them in the Knowledge Broker Q & A accessing the CDRAKE community for support. Should learners move to action in their respective organizations, they could share any tools used or developed through the Document Collaboration space. Participants can also write about their experience in the Resource Exchange or Blog. In these ways, learners can continuously connect with one another through the platform engaging in informal learning in support of continuous quality improvement. 15 By hosting the eLearning program on the DKB platform and making the modules available through key stakeholder websites, our eLearning program will be accessible through multiple channels making for great reach across the sector. 16 Intervention: Knowledge Translation Tool The complete e-learning package includes: 1. Introduction on the CDRAKE website 2. PowerPoint Quick Start Guide to facilitate navigation 3. Four E-Learning Modules: 1. 2. 3. 4. Module 1: Emergency Management Module 2: Emergency Preparedness Module 3: Response Module 4: Recovery and Mitigation Resources and Certificate of Completion are embedded. French and English packages are provided. See Appendix 5 for the e-learning package including links to access the e-learning modules on-line. 17 Monitor Knowledge Use and Outcomes Although it would be ideal to monitor knowledge use of the e-learning tools on a prospective basis, this is outside the boundaries of the current grant. We are, however, able to mount a small proxy evaluation. At the end of the intervention development phase (December 2010), participants in the e-learning, inperson pilot and virtual pilots received a thank you letter, as follows: Dear Participants in the 2010 Frailty, Dementia and Disasters E-learning Development Project, We want to sincerely thank you again for having taken part in this project, either as member of our e-learning consultation group, in person at a workshop session (Yukon Territory, October 19 or 20; Quebec October 26 or 27) or as part of the on-line pilot (British Columbia, November 819). Your participation has been essential to the success of this project. As you know, the e-learning program is based on international evidence and emerging best practices and was developed in collaboration with health care providers and emergency management subject matter experts, that is, yourselves. Early in 2011, the "Emergency Management Frailty, Disasters and Dementia: What Health Care Providers Need to Know" eLearning program will be hosted on www.dementiaknowledgebroker.ca, (DKB), a platform facilitated by the CDRAKE - the knowledge exchange theme of the Canadian Dementia Knowledge Translation Network (CDKTN). DKB provides a way in which you can extend your learning opportunities on this topic. For instance, if you have questions, you can post them in the Knowledge Broker Q & A accessing the CDRAKE community for support. You can share tools through the Document Collaboration space on the website, and you can also write about your experiences in the Resource Exchange or Blog. Please let health care providers in your organization know about this learning opportunity. Many thanks again for your support. If you require further information, please contact Maggie Gibson at [email protected]. Best wishes for the holiday season, and for a successful and happy new year. Maggie Gibson, Louise Hardy, Danielle Maltais, Sonja Ruthe, Morgan Balazs >>>>>>>> Chers participants au projet pilote d'apprentissage en ligne 2010 sur la Fragilité, la démence et les désastres, Nous voulons encore une fois vous remercier sincèrement de votre participation à ce projet en tant que membre de notre groupe de consultation soit en personne au cours d’un atelier (Territoire du Yukon, les 19 ou 20 octobre derniers; au Québec les 26 ou 27 octobre) ou en ligne (Colombie-Britannique, du 8 au 19 novembre). 18 Votre participation a été essentielle au succès de ce projet. Comme vous le savez, le programme d'apprentissage en ligne est basé sur l'évidence internationale et les meilleures pratiques émergentes. Il a été développé en collaboration avec les intervenants en soins de santé ou services sociaux et les experts en gestion des secours en situation d’urgence - c’est-àdire vous-même. Au début de 2011, le programme d’apprentissage en ligne « Gestion des mesures d’urgence, fragilité, démence et désastres: Ce que les intervenants doivent savoir » sera hébergé à l’adresse suivante : www.dementiaknowledgebroker.ca, (DKB), une plateforme développée par le CDRAKE - le courtier d’échange de la connaissance du Réseau canadien de transfert de la connaissance sur la démence (CDKTN). Le DKB offre diverses façons d’augmenter vos connaissances sur le sujet. Par exemple, si vous avez des questions, vous pouvez les inscrire dans la section Questions & Réponses du site du courtier qui vous donnera accès à l’aide provenant de la communauté CDRAKE. Vous pouvez aussi partager des outils en accédant à la section de partage de documents du site et vous pouvez également décrire vos expériences dans le blog. Nous vous prions de faire circuler l’information sur cette opportunité d’apprentissage auprès des intervenants en soins de santé ou services sociaux de votre organisme ou votre association. Encore une fois merci de votre appui. Si vous désirez de plus amples informations, veuillez contacter Maggie Gibson à l’adresse courriel suivante : [email protected] Meilleurs Vœux pour le temps des Fêtes et une Bonne, Heureuse et Prospère Année 2011. Maggie Gibson, Louise Hardy, Danielle Maltais, Sonja Ruthe, Morgan Balazs Approximately six months following this correspondence (late spring 2011), participants in the in-person and virtual workshops will receive an email communication inviting them to describe whether they have taken any action as a result of their learning. Six months was selected as a reasonable timeframe for participants to have followed up on action plans. The six-month post-grant email communication that will be sent to participants in the three pilot sites (Yukon, Quebec and British Columbia) will read as follows: Dear Participants in the 2010 Frailty, Dementia and Disasters E-learning Pilot Project, You will recall having taken part in this project, either in person at a workshop session (Yukon Territory, October 19 or 20; Quebec October 26 or 27) or on-line (British Columbia, November 8-19). As promised, we are following up with you to invite you to let us know if you have made any changes to your personal or professional emergency preparedness since you participated in the project. Or perhaps you have been involved in an emergency or disaster situation – if so, was the learning helpful to you in anyway? We welcome any and all comments about your experience. Even if you haven’t yet taken any actions, we’d be interested in how your thinking about emergencies and disasters may have changed over the past months since your participation in the project. Please reply with your thoughts to [email protected]. 19 Look forward to hearing from you, Best regards, Maggie Gibson, Louise Hardy, Danielle Maltais, Sonja Ruthe >>>>> Chers participants au projet pilote d'apprentissage en ligne 2010 sur la Fragilité, la démence et les désastres, Vous avez participé à ce projet en personne au cours d’un atelier (Territoire du Yukon, les 19 ou 20 octobre derniers; au Québec les 26 ou 27 octobre) ou en ligne (Colombie-Britannique, du 8 au 19 novembre). Tel que promis, nous vous contactons maintenant pour vous inviter à nous faire savoir si, depuis que vous avez participé au projet, vous avez apporté des modifications quelconques à votre état de préparation personnel ou professionnel face aux situations d’urgence. Ou peutêtre avez-vous été impliqué dans une situation d'urgence ou de désastre - si oui, le contenu de la formation vous a-t-il été utile d’une façon quelconque? Tous vos commentaires au sujet de votre expérience sont les bienvenus. Même si aucune mesure n'a été prise pour l’instant, nous serions intéressées par la façon dont votre pensée s’articule maintenant autour des urgences et des désastres. Y a-t-il eu des changements à ce sujet au cours des derniers mois, depuis votre participation au projet. Veuillez faire part de vos réflexions à [email protected] Dans l’attente d’avoir de vos nouvelles, Cordialement, Maggie Gibson, Louise Hardy, Danielle Maltais, Sonja Ruthe The results will be discussed among the project team (Project leader and site liaisons). This feature will extend our findings to include proxy measurement of behaviour change as an outcome and will provide direction for follow up activities that can be undertaken under the auspices of local actors such as the site liaisons, national actors such as CDRAKE, ASC and PHAC and international actors such as the IWGHP. The responses up will give us a sense of the potential impact of the e-learning on end-users who engage in the learning on their own initiative or at the invitation of their peers, organizations, associations and other stakeholders who respond to the marketing plan that will be implemented to sustain knowledge use, as described in the following section. 20 Sustain Knowledge Use A marketing plan was developed to enhance awareness of the importance of emergency management for older adults who are frail and those with dementia by letting health care professionals know about this new e-Learning resource. The specific objectives of the marketing plan were to: Inform key stakeholders that the e-Learning program is available; Invite key stakeholders to tell others in their professional networks about this learning opportunity; Encourage health care providers, administrators and policy makers to participate in the learning experience; and Share the development process and outcomes with relevant Canadian and International communities of practice. The marketing plan had three components: 1. Email communication sent to selected organizations to inform them about this new resource; 2. On-line events that promotes social interaction between learners; and 3. Conference presentations. 1. Email Communication: Recipient organizations are being identified on an ongoing basis with the assistance of the Content Advisory Group and include associations and organizations such as the Canadian Association on Gerontology, Canadian Gerontological Nurses Association, and Canadian Red Cross. Emergency Management Frailty, Disasters and Dementia: What Health Care Providers Need to Know We are pleased to announce the launch of a new e-Learning program developed for Canadian health care providers, administrators and policy makers who support older people who are frail and those with dementia. Have you ever thought about how ready you and your organization/service are to deal with a natural or technological disaster? Have you considered the impact of an emergency situation on older people who are frail and those with dementia? As an organization with an interest in caring for older people and those with dementia we thought you would like to know about this new educational opportunity that offers important information about emergency management for these vulnerable populations. Unfortunately, the needs of this population are often not well understood and taken into account during the four phases of emergency management. One of the aims of this initiative is to increase awareness of emergency management so that communities and organizations have better plans in place for people who are more vulnerable. The program is based on international evidence and emerging best practices; and was developed in collaboration with health care providers and emergency management subject matter experts. The four interactive modules are available in English and French. This project was funded by the Canadian Dementia Knowledge Translation Network (CDKTN) and the 21 Alzheimer Society of Canada (ASC) Education and Training Knowledge Translation Award Program with financial and technical support from the Public Health Agency of Canada. It is hosted on the Canadian Dementia Research and Knowledge Exchange (CDRAKE) Website: www.dementiaknowledgebroker.ca Please let health care providers in your organization or association know about this learning opportunity by sharing this announcement with your colleagues and networks. At the end of the email you will find a message that you can use for web sites, presentations and newsletters. Many thanks for your support. If you require further information, please contact Maggie Gibson at [email protected]. We would greatly appreciate a quick note to let us know how share this message and learning opportunity with others. Sincerely, Maggie Gibson, Louise Hardy, Danielle Maltais, Sonja Ruthe, Sheila Cook Please feel free to use the message below on web sites and in presentations and newsletters. Emergency Management Frailty, Disasters and Dementia: What Health Care Providers Need to Know E-Learning Program Have you ever thought about how ready you and your organization/service are to deal with a natural or technological disaster? Have you considered the impact of an emergency situation on older people who are frail and those with dementia? Unfortunately, the needs of this population are often not well understood and taken into account during the four phases of emergency management. One of the aims of this initiative is to increase awareness of emergency management so that communities and organizations have better plans in place for people who are more vulnerable. If you would like to learn more, participate in an interactive e-Learning program that was developed in collaboration with health care providers and emergency management subject matter experts. Access further details at the Canadian Dementia Research and Knowledge Exchange Website: www.dementiaknowledgebroker.ca >>>>>> Fragilité, désastres et démence: Ce que les intervenants doivent savoir Nous sommes heureux d’annoncer le lancement d’un nouveau programme d’apprentissage en ligne développé pour les intervenants en soins de santé ou services sociaux, les 22 administrateurs et les décideurs politiques du Canada qui soutiennent les aînés fragiles ou atteints de démence. Vous êtes-vous déjà demandé jusqu’à quel point vous et votre organisation/service êtes prêts à faire face à un désastre naturel ou technologique? Avez-vous déjà réfléchi à l’impact d’une situation d’urgence sur les aînés fragiles ou atteints de démence? En tant qu’organisme dédié aux soins des aînés et des personnes atteintes de démence, nous avons pensé que vous seriez intéressé par participer à une nouvelle activité éducative et acquérir des connaissances utiles sur la gestion des urgences propre à cette catégorie vulnérable de la population. Malheureusement, les besoins de cette population ne sont pas pris en considération et demeurent souvent incompris durant les quatre phases de la gestion des urgences. L’un des objectifs de cette initiative est d’augmenter le niveau de prise de conscience en gestion des urgences afin que les communautés et les organismes mettent en place les meilleurs plans de secours possibles à l’adresse des personnes les plus vulnérables. Le programme est basé sur des données probantes internationales et de nouvelles pratiques exemplaires; il a été développé en collaboration avec les intervenants en soins de santé ou services sociaux et les experts en gestion des urgences. Les quatre modules interactifs sont disponibles en anglais et en français. Ce projet a été subventionné par le Canadian Dementia Knowledge Translation Network (CDKTN) et le programme de bourses et subventions de recherche pour l’éducation et la formation sur le transfert des connaissances de la Société Alzheimer du Canada (SAC). L’Agence de santé publique du Canada a également offert de l’aide financière et du soutien technique à ce projet. Ce programme est organisé par le Canadian Dementia Resource and Knowledge Exchange (CDRAKE) dont le site web est www.dementiaknowledgebroker.ca. Nous vous prions de diffuser les informations relatives à cette opportunité d’apprentissage auprès des intervenants en soins de santé ou services sociaux de votre organisme et de distribuer cette annonce à vos collègues et aux membres de votre réseau. À la fin de ce courriel vous trouverez un message que vous pouvez utiliser pour vos sites web, vos présentations et vos bulletins d’information. Nous vous remercions sincèrement pour votre soutien. Si vous souhaitez obtenir de plus amples informations, veuillez contacter Maggie Gibson à [email protected]. N’hésitez pas à nous envoyer un petit mot pour nous dire comment vous avez partagé ce message et cette annonce au sein de votre réseau ! Bien à vous, Maggie Gibson, Louise Hardy, Danielle Maltais, Sonja Ruthe, Sheila Cook ~~~~~~~~~~ 23 N’hésitez pas à utiliser le message ci-dessous pour vos sites web, vos présentations et vos bulletins d’information. Gestion des urgences - Fragilité, démence et désastres : Ce que les intervenants doivent savoir. Programme d’apprentissage en ligne Vous êtes-vous déjà demandé jusqu’à quel point vous et votre organisation/service êtes prêts à faire face à un désastre naturel ou technologique? Avez-vous déjà réfléchi à l’impact d’une situation d’urgence sur les aînés fragiles ou atteints de démence? Malheureusement, les besoins de cette population ne sont pas pris en considération et demeurent souvent incompris durant les quatre phases de la gestion des urgences. L’un des objectifs de cette initiative est d’augmenter le niveau de prise de conscience en gestion des urgences afin que les communautés et les organismes mettent en place les meilleurs plans de secours possibles à l’adresse des personnes les plus vulnérables. Si vous voulez en apprendre davantage, participez au programme d’apprentissage interactif en ligne développé en collaboration avec les intervenants en soins de santé ou services sociaux et les experts en gestion des urgences. Pour en savoir plus, consultez le site du Canadian Dementia Resource and Knowledge Exchange (CDRAKE) à l’adresse suivante www.dementiaknowledgebroker.ca. 2. On-line Options: Both PHAC and CDRAKE have the capacity to host on-line learning events such as fireside chats and are amenable to doing so for this project. Events will be undertaken in 2011. 3. Conference Presentations: Two abstracts to present this work at national and international conferences have been accepted: Alzheimer’s Disease International, Toronto, March 26-29, 2011; and Canadian Psychological Association, Toronto, June 2-4, 2011. Other submissions are in progress. 24 References Barney CE, Roush RE. (2009). Emergency preparedness and response considerations for the geriatric population. Texas Public Health Association Journal, 61(4), 39-41. Conn D, Gibson MC, Feldman S, Hirst S, Leung S, MacCourt P, McGilton K, Mihic L, Malach FM, Mokry J. (2006). National Guidelines for Seniors’ Mental Health The Assessment and Treatment of Mental Health Issues in Long Term. Available at: http://www.ccsmh.ca/en/natlGuidelines/ltc.cfm) Gibson, M. (2008). Guideline: Addressing Older Adults’ Distinct Psychosocial Issues in Emergency Situations. Centre for Emergency Preparedness and Response, Public Health Agency of Canada. Ottawa, Canada. Fitzgerald, K. (2009). Knowledge synthesis on health providers’ roles and responsibilities in emergency management. Report prepared for Division of Aging and Seniors, Public Health Agency of Canada. (Unpublished). Hutton D. (2008). Older People in Emergencies: Considerations for Action and Policy Development. Geneva: WHO. Available at: http://www.who.int/ageing/publications/Hutton_report_small.pdf). Hwacha V. (2005). Canada’s experience in developing a national disaster mitigation strategy: deliberative dialogue approach. Mitigation and Adaptation Strategies for Global Change, 10(3), 1381-2386 doi:10.1007/s11027-005-0058-3 Kitson A, Harvey G, McCormack B. (1998). Enabling the implementation of evidence based practice: a conceptual framework. Quality in Health Care, 7:149-158. Public Health Agency of Canada. (2008a). Building a Global Framework to Address the Needs and Contributions of Older People in Emergencies. Ottawa: Minister of Public Works and Government Services Canada. Available at: http://www.phac-aspc.gc.ca/seniorsaines/publications/pro/emergency-urgence/global-mondial/index-eng.php). Public Health Agency of Canada. (2008b). Second International Workshop on Seniors and Emergency Preparedness: Workshop Report. Ottawa: PHAC. Available at: http://www.phacaspc.gc.ca/seniors-aines/publications/pro/emergency-urgence/workshop-colloque/indexeng.php). Public Safety Canada: The Canadian Disaster Database. Available at: http://www.publicsafety.gc.ca/prg/em/cdd/index-eng.aspx). Roush RE. (2009). Reaching Health Care Providers and Public Health Planners About the Special Needs of Older Persons in Disasters. Report submitted to the University of Texas, School of Public Health Center for Public Health Preparedness, November 2009, pursuant to a contract let by the U.S. Centers for Disease Control and Prevention. WHO 2008. Older Persons in Emergencies: An Active Ageing Perspective. Geneva: WHO. Available at: http://www.who.int/ageing/publications/emergency/en/index.html). 25 Conference Citations – Working Group Collaborative Presentations 2008 Fisher R. (Symposium Chair), Schmitz P, Hirst S, Roush R. (2008). What Health Professionals Need to Know About Emergencies and Vulnerable Groups and What This Means for Curricula and Education. Symposium presented a the Second International Workshop on Seniors and Emergency Management, March 16-19, Halifax, ON. Gibson M, Gillis M, Powell S. (2008). Building capacity among health care providers to address older adults´ distinct psychosocial issues in emergency situations. Workshop presented at the International Federation on Aging Ninth Global Conference, September 4-7, Montreal, QC. Gutman, G. (2008). Developments in emergency planning and older people in Canada. Paper presented in Presidential symposium on Emergency Preparedness and Older People at the Annual Meeting of the Gerontological Society of America, November 21-25, Baltimore, MD. 2009 Gutman G, Gibson M, Hirst S, Fisher R, Roush R. (2009). Physical health and psychosocial issues for older persons in disasters and emergencies. Paper presented at the 16th World Congress on Disaster and Emergency Medicine, May 12-15, Victoria, BC. Gibson M, Gillis M, Powell S, Langill M, Cohen K, Votte-Bleeker L. (2009). Building capacity among health care providers to address psychosocial issues in emergency management. Workshop presented at the Canadian Psychological Association, June 11-13, Montreal, QC. Fisher R (Symposium Chair), Roush R, Mazurik L, Hirst S. (2009). Older People in Emergencies: Education for Health Professionals. Symposium presented at the 19th IAGG World Congress on Gerontology and Geriatrics, July 5-9, Paris, France. Gutman, G. (2009). Developments in disaster planning for older people in Canada. Paper presented in the symposium: Climate change, emergency planning and older persons. 19th World Congress, International Association of Gerontology and Geriatrics, July 5-9, Paris, France. Brown LM (Symposium Chair), Elmore D, Gutman G. (2009). International perspectives on addressing the needs of older adults during disasters. 117th Annual Meeting of the American Psychological Association, Aug. 6-9, Toronto, ON. Gutman, G, Gibson M, Kloseck M. (2009). Psychological issues for seniors in disasters: A Canadian perspective. Paper presented in symposium: International perspectives on addressing the needs of older adults during disasters. Annual Meeting of the American Psychological Association, Aug.6-9, Toronto, ON. 26 Gibson M, Swan J, Langill M, Fitzgerald K, MacCourt P, Hutchinson S. (2009) Cognitive impairment: a determinant of vulnerability in emergencies and disasters. Poster presented at the 5th Canadian Consensus Conference on Dementia, Oct 1-3, Toronto, ON. Gibson M, (Symposium Chair), Lindsay J, Gutman G.. (2009). Seniors’ disproportionate vulnerability in disasters: The way forward. Symposium presented at the Canadian Association on Gerontology, Oct. 23 -24, Winnipeg, MB. Kloseck M, Gutman G, Gibson M, Cox L. (2009). Seniors and emergency preparedness: applying a senior-friendly lens to emergency planning in Canada. Paper presented in symposium: Seniors’ disproportionate vulnerability in disasters: The way forward. Canadian Association on Gerontology, Oct. 23 -24, Winnipeg, MB. Fitzgerald K, Gibson M, Fisher R, Roush R, Powell S. (2009). What Do We Know About Caring for Frail Older Persons in Disasters (And What Should We Know?) Paper presented in symposium: Seniors’ disproportionate vulnerability in disasters: The way forward. Canadian Association on Gerontology, Oct. 23 -24, Winnipeg, MB. 2010 Gibson M, Gibbs, K. (2010). Seniors and Disasters. Geriatric Refresher Day, Division of Geriatric Medicine, University of Western Ontario and Specialized Geriatric Services, St. Joseph’s Health Care London, May 5, London, ON. Gibson M, (Symposium Chair), Roush R, Hirst, Mazurik L, Gutman G. (2010). Expanding the technology safety envelop for seniors to include disaster resilience. Symposium submitted to the International Society for Gerontechnology 7th World Congress, May 27-30, Vancouver, BC. Gibson M, Gorr P, Swan J, Gutman G, Roush R, Fisher R, Mazurik L, Hirst S, Fitzgerald K, Kronfol N. (2010). International, inter-professional, inter-sectoral activities of a voluntary partnership on emergency management and older adults. International Conference on Rebuilding Sustainable Communities with the Elderly and Disabled People After Disasters, July 14, University of Massachusetts, Boston. Gibson M, Kloseck M, Gutman G, Cox L. (2010). The eye of the beholder: How communitydwelling older Canadian adults perceive their risks and resources in emergencies and disasters. International Psychogeriatric Association International Meeting, Sept 26-29, Santiago de Compostela, Spain. Gutman G, Kloseck M, Gibson M, Cox L. (2010). Active aging and emergency preparedness: Can the merger be achieved through a community development intervention? Gerontological Society of America, Nov 19-23, New Orleans, USA. Hirst S, Gibson M, Roush R, Gutman G, Gorr P, Swan J, Fitzgerald K. (2010). Older adults and emergency preparedness: Can PERS play a role? Canadian Association on Gerontology, Dec 2-4, Montreal, QC. 27 Fitzgerald K, Hirst S, Gibson M, Roush R, Fisher R, Gutman G, Gorr P, Swan J. (2010). A study of the roles and responsibilities of health practitioners of older adults in emergency management. Canadian Association on Gerontology, Dec 2-4, Montreal, QC. Kloseck M, Gibson M, Gutman G, Cox, E. (2010). A community development approach to fostering emergency preparedness with older adults in a NORC. Canadian Association on Gerontology, Dec 2-4, Montreal, QC. Hirst S, Fitzgerald K, Roush R, Gutman G, Gibson M. (2010). Seniors, technology and emergency management: From concept to use. In Symposium: Aging in Place: From Statistics to Stakeholders to Sustainability. Canadian Association on Gerontology, Dec 2-4, Montreal, QC. 2011 Gibson M, Maltais D, Hardy L, Ruthe S. (2011). Frailty, dementia and disasters: A knowledge translation (KT) initiative targeting health care providers. Alzheimer Disease International, March 26-29, Toronto, ON. Votta Bleeker L, Brown L, Cole E, Gibson M. (2011). The presence of psychology in the field of emergency preparedness. Canadian Psychological Association, June 2-4, Toronto, ON. 28 Appendices Appendix 1 2 3 4 Name of Appendix Item International Working Group on Health Care Providers Handout Knowledge Inquiry and Synthesis PowerPoint presentation Electronic Files IWGHP Handout Dec 2010 CDKTN Content Pilot PowerPoint presentation CDKTN Content Pilot Evaluation Summary of Evaluation Summary results Knowledge Production/Tools; Tailoring Knowledge CDKTN Overall Project Checklist Overall Project Checklist e-Learning Reference Group CDKTN E-Learning Reference Electronic Communications - email communications e-Learning Reference Group CDKTN E-Learning Reference Group Survey 1 Summary Initial Survey Results e-Learning Reference Group CDKTN E-Learning Reference Group Feedback from PowerPoint Modules Feedback from PowerPoint Modules e-Learning Reference Group CDKTN E-Learning Reference Group Feedback from Articulate Modules Feedback from Articulate Modules Adapting Knowledge to Local Context Whitehorse , Yukon CDKTN Whitehorse Workshop Invitation Electronic Invitation CDKTN Registration Form EN Registration Form CDKTN Worksheet - action plan EN Workshop Handout– Action Plan CDKTN Worksheet - Reflection questions Workshop Handout – EN Reflection Questions CDKTN Workshop List of models and Workshop Handout – ideas and references EN List of models and ideas CDKTN Workshop Survey EN Workshop Survey CDKTN Workshop Certificate of Certificate of Participation EN Participation CDKTN Whitehorse Workshop Survey Workshop Survey Results Results Chicoutimi, Quebec CDKTN lettre pour le CSSS Lac-St-JeanElectronic Invitation est CDKTN Registration Form FR Registration Form CDKTN Worksheet - action plan FR Workshop Handout – Action Plan CDKTN Worksheet - Reflection questions Workshop Handout – FR Reflection Questions CDKTN Workshop List of models and Workshop Handout – Page 30 32 37 39 42 46 65 79 85 86 87 88 89 93 95 96 99 101 102 103 104 29 5 List of models and ideas ideas and references FR CDKTN Workshop Survey FR Workshop Survey CDKTN Workshop Certificate of Certificate of Participation FR Participation CDKTN Chicoutimi Workshop Survey Workshop Survey Results Results South Vancouver Island CDKTN SVI Pilot Group Electronic Electronic Communications Communications CDKTN SVI Pilot Group Poster Poster CDKTN SVI Pilot Group Certificate of Certificate of Participation Participation CDKTN SVI Pilot Group Survey Results Survey Results Intervention: Knowledge Translation Tool CDKTN Website Introduction EN Introduction on CDRAKE CDKTN Website Introduction FR website CDKTN Quick Start Guide to Articulate PowerPoint Quick Start Guide to facilitate navigation EN CDKTN Quick Start Guide to Articulate FR Links to e-Learning Modules www.dementiaknowledgebroker.ca CDKTN EM Action Ideas EN On-line Resource 1 – Emergency CDKTN EM Action Ideas FR On-line Management Action Ideas CDKTN List of models and references EN Resource 2 – Models and On-line References CDKTN List of models and references Online FR CDKTN Worksheet Action Plan EN OnResource 3 – Worksheet – line Action Plan CDKTN Worksheet Action Plan FR Online CDKTN Worksheet My contribution Resource 4 – Worksheet – questions EN On-line My contribution questions CDKTN Worksheet My contribution questions FR On-line 108 110 111 114 118 119 120 129 131 133 134 137 145 147