South-South technology transfer
Transcription
South-South technology transfer
Special Feature: South-South Cooperation and Market Mechanisms for Technology Transfer South-South technology transfer Facilitating market mechanisms Dr. Vinish Kathuria Associate Professor SJM School of Management, Indian Institute of Technology Bombay Powai, Mumbai-400 076, India E-mail: [email protected] Introduction Abstract The significance of technology transfer (TT) for economic development cannot be overemphasized. TT has two crucial components – appropriate acquisition of technology and its widespread diffusion. For productivity growth, both these components need to be adequately addressed. The TT to developing countries in the past has not addressed few pertinent questions such as: a) their technology needs; b) the requirements of appropriate technologies to meet those needs; c) the capacity building needed to ensure effective transfer; and d) the factors affecting adoption, assimilation, and adaptation of imported technology. Many of these issues become less unwieldy and get attenuated if technology is transferred from same environment as the recipient (e.g., South-toSouth) rather than from north (developed countries) to south countries. This paper discusses various market mechanisms and models of technology transfer that could be applied in a South-South mode of technology cooperation and transfer. The paper then discusses the challenges and opportunities for countries in the Asia-Pacific region. 12 Tech Monitor The significance of technology transfer (TT) for economic development cannot be overemphasized. This is well substantiated by historical evidence and writings of well-known economists starting with Marx, Schumpeter, Solow etc. The historical evidence shows that late starters, capitalizing on the inventions of the leader(s) have grown faster, as there is an ‘advantage of backwardness’.1 England and France, the two nations in which industrialization took place first, grew at a rate of 1.2-1.4% per annum, whereas Germany, Denmark, Switzerland and USA had a growth rate of 1.6-1.8%. These countries were followed by Norway, Sweden and Japan with a growth rate of 2.1-2.8%. These historical evidences were further reinforced by the examples of the erstwhile USSR and the newly industrializing countries (NICs) – Republic of Korea, Taiwan province of China and Singapore – which grew at more than 4% and 8% per annum respectively after they capitalized on the inventions of the already advanced nations (Kathuria, 2000). Sufficient literature also exists suggesting that one of the key determinants of international differences in percapita income is barriers to technology adoption Parente and Prescott, 1994). Technology transfer has two crucial components – the first is appropriate acquisition of technology and the second is its widespread diffusion. Unless both these components are adequately The phrase was coined by Gershenkron (1962: 8). 1 • May-Jun 2011 addressed, then only there is augmentation of productivity growth. According to Jensen and Scheraga (1998), the distinction between technology transfer and diffusion is the distinction between a supply orientation (i.e., ability and willingness of supplier to supply) and a demand orientation (i.e., willingness and ability to receive). Significantly, the pursuit of economic development does not stop at diffusion itself. The producers once learnt to use new technology or processes, need to gradually improve it and in the final stage they should come up with their own technology, if they have to leapfrog or grow faster. From the above, two points emerge clearly: a) TT is a process and choosing appropriate technology given the resource endowment is the first crucial step; and b) acquisition is only necessary condition, the sufficient condition is the absorption of technology which requires domestic firms to have their own R&D agendas, and there should be domestic research laboratories and universities along with a sound base of technical skills and human capital (Maskus 2000). In their earlier pursuits of TT, the developing countries focused primarily on reducing what they considered the excessive costs of technology transactions and the many restrictive clauses imposed on recipients by the suppliers (Kathuria, 2002a). Increasingly, focus has shifted from the costs and characteristics of imported technologies to include the factors affecting the creation and maintenance of technological capabilities in the developing countries. South-South Technology Transfer Past evidence shows that the practices of TT do not allow the recipient enterprises to accumulate such technological capabilities. For example, in a study of transfer of petrochemical technology to Middle East, the U.S. Office of Technology Assessment concluded that although the volume of technology transactions had increased, ‘‘TTs (whereby recipient gains improved capability to operate an industrial facility) have been limited’’ (UNCSTD, 1991). Hill (1988) stated that ‘‘TT in Indonesia rarely moved beyond production.’’ In some cases, however, results are far more encouraging. For instance, in the case of USIMINAS steel plant in Brazil, it not only assimilated and adapted imported technology successfully but also used the knowledge to generate and commercialize new technologies (Dahlman and Fonseca, 1987). A key constraint facing developing countries is the difficulty of matching their needs with appropriate technological solutions (Kathuria, 2002a). These constraints are all-the-more binding in new and emerging fields like nanotechnology, biotechnology, renewable energies, where trends in technology development are uncertain, secrecy (as institutionalized by IPR) prevails, and sources of supply is not restricted to one industrial branch. In a nutshell, the TT to developing countries has not addressed a few pertinent questions such as: a) the type of needs of a developing country; b) the requirements of appropriate or better technologies to meet those needs; c) the available expertise, i.e., the capacity building needed to ensure effective transfer; and d) the factors affecting adoption, assimilation, and adaptation of imported technology. These issues are relevant as the origin of technology is from countries which are labour scarce, thus have high capital-labour ratio, but are sold to countries having low capitallabour ratio. 2 Refer Kathuria (2000) for some data on this ownership of technology. Active Passive Formal FDI (Hyundai, Honda); Turnkey Project, Collaboration (Fiat Palio); Mgmt. Contract, JV (Maruti-Suzuki); Licensing (Piaggio-LML) Machinery Purchase (For Narmada Dam-Tubines from Mitsubishi Corpn.) Informal Imitation (Reverse Engg) (MT industry–Ludhiana or Silicon Valley); Learning by Export (CNC Control System or CNC M/c Tools) Trade Journals, Visits, Scientific Exchange (People trained in MNCs), Trade Fairs (Hanover auto fair, Auto expo, IMTEX) Table 1. Different channels of technology transfer Source: Kathuria, 2000 Many of these issues will become redundant or may get attenuated if technology is transferred from same environment as the recipient (e.g., South-to-South) rather than from north (developed countries) to south countries. Under this backdrop, this paper discusses various market mechanisms and models of technology transfer that could be applied in a South-South mode of technology cooperation and transfer. The paper then discusses the challenges and opportunities for countries in the AsiaPacific region. The scheme of the paper is as follows: Section 2 looks into different channels of technology transfer involving market. Section 3 looks into what are the market failures and concerns in technology transfer. Section 4 gives some suggested policy rules of thumb to enhance south-south technology transfer looking into different stages of development of the countries. The paper concludes with section 5. Channels of technology transfer There are several channels – both market mediated and non-market mediated – through which technology can be transferred (Table 1). Before looking into the various channels, it is instructive to know who owns the technology. Sufficient data exists suggesting that multinational corporations (MNCs) produce, own and control the bulk of the world’s modern technology.2 Foreign direct investment and licensing are the two prominent channels where the MNCs play a direct and active role in technology transfer. There are channels like exhibitions, trade fairs or scientific exchange of people where the role of MNCs is not only indirect but also passive. Fransman (1985) argues that even if they don’t play a direct and active role in dissemination of technology, their indirect and passive role is sufficient so as to conclude that much of the international transfer of diffusion of technology is connected to FDI. Table 1 illustrates this connection and the various roles of MNCs leading to the transfer of technology. From Table 1, it is clear that not all the channels of technology transfer are market-mediated. Channels in the North-West corner (and also goods purchase in North-east corner), where there are formal contracts and direct involvement of foreign firms are the ones for which market exists. For channels like imitation, scientific exchange, exhibitions etc. there does not exist any functioning market. The diffusion of technology however takes place through demonstration effect, competition and spillovers – whose conduits are labour turnover, and horizontal and vertical linkages. The development of Indian machine tool industry and Silicon Valley are two such examples demonstrating the role of these conduits. Lall (1980) has documented the evidence of vertical linkages created by two Indian automobile truck manufacturers by Ashok-Leyland and Tata in 1970s. Tech Monitor • May-Jun 2011 13 South-South Technology Transfer The remaining section discusses three of the key channels in details: through trade in goods, through foreign direct investment and licensing and through movement of people. Technology transfer through goods/products New products often embody new ideas and innovations and when these products are traded internationally, they transmit knowledge across borders. The process of knowledge transmission however is not straight forward. Trade facilitates only access – access to both products as well as new machinery and equipment. The local firms have to do reverse engineering if they have to benefit from this channel, which depends on the skill content of the labour and local absorptive capacity (Kathuria, 1999). The development of Indian pharmaceutical industry and machine tool industry in Ludhiana (India), and diesel cluster in Rajkot (India) are few such examples, where reverse engineering was carried out and the local skilled labour and absorptive capacity was made use of. Technology transfer through Foreign Direct Investment (FDI) cent evidence). Moran (2004) argues that nature of operating characteristics of subsidiaries determines the impact on the local economy. Subsidiaries integrated into the international sourcing networks of the parent MNCs have a more positive impact on the host country, often accompanied by vertical backward linkages and externalities. Affiliates which are isolated tend to have a less positive, and sometimes negative, impact on the local economy (Hoekman et al. 2005). On a more positive note, these foreign affiliates typically transfer technology to local suppliers. Mexico’s maquiladora sector is a recent example of vertical TT. Most maquiladoras began as subsidiaries of US firms that shifted labour-intensive assembly operations to Mexico. However, over time, the maquiladoras adopted more sophisticated imported production techniques (Saggi, 2002). Larrain et al. (2000) in their case study of the effects of Intel’s investment in Costa Rica found that local suppliers benefited substantially from Intel’s investment. On the other hand, Ivarsson and Alvstam (2004) using firm level data of 64 suppliers to Volvo India for their truck manufacturing find that relatively small number of international followersupplier have captured a dominant part of Volvo’s purchase of components. This implies that there are less opportunities for domestic suppliers to forge links with Volvo. The same study in its survey of 13 Indian suppliers yields that domestic suppliers seem to enhance their internal capabilities from the technical assistance given by Volvo as part of business relation. FDI is the most contested and simultaneously most sought after channel of technology transfer as technology is accompanied by investment, managerial know-how and spillovers.3 The choice of FDI or licensing for TT depends on the confidence of licensor firms that proprietary technologies will not leak into the host economy through copying or labour turnover. If this is expected, foreign firms may prefer FDI and may not engage in licensing at all, or may transfer vintage technologies (Maskus, 2000). Technology transfer through labour turnover The empirical evidence on spillovers impact from technology transfer through FDI is mixed (see Kathuria 2010 for re- Labour turnover can be an important channel for technology transfer and technology diffusion. In fact the ability of The most interesting example of this spread of managerial know-how is wide-spread diffusion of several Japanese management concepts like Just-in-time (JIT), Quality Circles (QC), Quality Assurance (QA), Total preventive maintenance (TPM) etc. after mid-1980s (Kathuria, 2001). Even though only a few Japanese automobile joint ventures were permitted in mid-1980s, many of the Indian firms, who may have not gone for any TT, have imbibed and internalized them. 3 14 Tech Monitor • May-Jun 2011 local firms to absorb new technologies is contingent on the fact whether there is a labour turnover. Not only new technologies are diffused faster, the productivity of local firms also increases through this turnover. This is because the value addition of MNC trained worker is much higher if (s)he works for a local firm than for the foreign firm as (s)he is one among many in the MNCs. The development of Indian machine tool industry is one such example where employees trained in the Hindustan Machine Tools, which had over 60 foreign collaborations for technology transfer for wide variety of machine tools, later on started their own units and became market leaders for respective product segments (Kathuria, 1999). The study found that the people trained in HMT are now working with ACE Designers, Batliboi, Mysore Kirloskar Ltd. etc. Other prominent examples of this technology diffusion are in chip industry. Intel is a spin-off of Fairchild and AMD is a spin-off of Intel. Concerns in technology transfer Despite functioning markets for various channels of technology transfer, there are several market failures within which international TT takes place. The two important market failures of international technology transfer as highlighted in the literature are: a) imperfections and asymmetries in the market for technology, as the technology is owned by few large firms only; and b) the monopolistic advantages of MNCs, as they have substantial market power resulting from lead time and IPR (UNCTAD 1994, Hoekman et al., 2005). The implication of these market failures is weak bargaining power of host countries (UNCTAD 1994) resulting in large transaction costs for acquiring technology and reduced technology transfer. The externalities - the costs and benefits of TT not being internalized by participants - are another recognized market failure problem. It is well recognized now that a major share of benefits South-South Technology Transfer to recipient countries of TT is likely to arise from uncompensated spillovers, wherein technological (as well as managerial) information is diffused into the economy and the technology provider cannot extract the associated economic value (Kathuria, 2002b). The example given in footnote 3 is instructive of such externality. Of late a few new concerns have also emerged. For example, MNCs now primarily resort to M&A rather than investing in Greenfield ventures. This precludes any possibility of capital formation and technology transfer. The data indicates that nearly 40-50% FDI in India during 1995-1999 came through M&A (Kumar, 2000). Another concern irrespective of the origin of technology is that the import of technology may reduce the R&D efforts of local firms. This is because R&D is a costly and an uncertain activity with gestational lag, and in order to remain competitive, the local firms may procure technology from outside rather than invest in their own R&D (Kathuria, 2008; and Sasidharan and Kathuria, 2011). Another major concern is non-creation of capabilities as and when inappropriate technology is transferred. Type of capabilities acquired will be determined by the content of TT. There are three types of technological flow through TT: a) flow of engineering, managerial service and capital goods; b) flow of skill, and know-how for operations and maintenance; and c) flow of knowledge, expertise, and experience for generating and managing technical change. The technology transfer without generation of capabilities may still happen even if technology flows from South-to-South. The example in Box 1 demonstrates how technology transferred from China to Liberia failed to generate sufficient capabilities. From the case, we can see the concerns even in South-to-South technology transfer. Based on the case, it can be concluded that South-to-South cooperation is South-South TT – China’s Kpatawee Rice Project in Liberia Buoyed by the experiences of over 20 rice projects in different African nations, Kpatawee Farm was developed during 1978-89 by the People’s Republic of China as a state-owned rice seed plantation in rural Liberia. There are both similarities and differences in the rice-growing environment in Liberia and China. In both countries, irrigable land is limited by hilly topography, heavy reliance on seasonal rainfall, and drought affects even gravity and pump irrigation. Among key differences between the two environments: while China is a densely populated country with low labour costs, labour in Liberia is limited in relation to land (one person for every two hectares of arable land in Liberia against 20 persons in China). Labour costs are consequently high. Liberia has almost no irrigation infrastructure and the marketing and input delivery system is undeveloped. In China, these elements have been in place for centuries. The technical choices of the Chinese in their Liberian agricultural assistance projects were choices based on China’s own domestic rural experiences: construction of effective irrigation systems where water sources exist and rain-fed systems in other areas; agricultural mechanization; and improved seeds, techniques, and management practices. For the Kpelle farmers who lived close to the Kpatawee Valley, and who continued to farm its hills using slash and bum techniques, the Chinese methods of tractorized cultivation, and neat, irrigated rice paddies, appeared as exotic transplants, having little to do with Liberian farming. They often watched the Chinese struggle with the valley, while they struggled with the hills. Just as local farmers had little connection with Kpatawee, so also Kpatawee had with other institutions in Liberia. Although Liberia’s Rural Development Institute (RDI), a post secondary training center, was located close to Kpatawee, no RDI students served as apprentices in the farm, and few were even aware of exactly what the farm was doing 12 miles away. The technical constraints to agricultural production in Liberia centered on the relation between land and labour. Green Revolution technologies, the improved, high-yielding varieties in particular, were developed in Asia to fit local conditions of increasingly scarce land and increasingly abundant inputs such as labour and chemical fertilizers. But in Africa, resource scarcities are the reverse image of Asia: labour is generally the limiting factor, not land. Technical change appropriate for Africa involves increasing labour productivity, especially during bottleneck periods: land clearing and land preparation, transplanting, weeding and harvest. The approach failed because the farm was overstaffed and over-mechanized, and the Chinese were unable to develop techniques to allow continuous cropping on the upland areas, while the more profitable irrigated area was too small to subsidize the losses on the upland. Besides, the Chinese focused on yields per unit of land, and did not provide the Liberian government with any estimates of the costs involved in production. Box 1: An example of South-South Technology Transfer Source: Brautigam, 1993 Tech Monitor • May-Jun 2011 15 South-South Technology Transfer also not without problems. The technical cooperation between them may also throw unexpected problems unless existing needs and capabilities are not looked into. In that scenario, the cost of technology transfer depends on not who is transferring whom but upon the cultural distance4 between the transferring and receiving parties, apart from the nature of the technology (Jensen and Scheraga, 1998). Kedia and Bhagat (1998) argue that technology transfer is more readily accomplished in individualistic and masculine cultures and cultures that have similar attitudes towards uncertainty and risk avoidance. However, the technologies that disrupt the existing distribution of power, status and rewards are opposed. The significance of cultural distance increases if moved from product-embodied technology to process-embodied and personembodied technology (Jensen and Scheraga, 1998). Different researchers have given different criteria for transferring appropriate technology. For example, Wicklein (1998) has suggested seven criteria for designing appropriate technology in developing countries. These include: a) systems independence: the technology transferred should function without elaborate supporting devices or infrastructure; b) image of modernity: the technology in question should not patronize, rather promote the receiver’s social status; c) individual vs. collective technology: the technology must reflect the degree of collectivism, as high collectivist reflects the technology is system-dependent; d) cost: the complete transferred technology must be locally affordable; e) risk factor: the technology should be appropriate to the user’s environment and also adaptive to the environment; f) evolutionary nature: the transferred technology must possess characteristics Fig. 1. Different types of countries in Asia-Pacific allowing its further development; g) single purpose vs. multi purpose: this will have implication on the range of skills required to propagate technology’s functionality. Grundy 5 (1991) based on his project of distributing solar cookers in Lesotho has proposed five criteria that would ensure acceptability of a technology. These are: inexpensiveness, ease of use, environmental concerns, openness to new ideas, and susceptibility to advertising. Scheraga et al. (2000) based on their experience with distributing solar cooker in Haiti gave a new framework of technology transfer that highlight the vital role of ‘lead users’ concept of von Hippele specially in contexts where cross-cultural factors play an instrumental role. Suggestive mechanism and policy rules The different market failures and concerns mentioned and several design criteria given above for effective technology transfer suggest two things: a) 4 The relevance of cultural distance becomes clearer from a recent study by Kumaraswamy et al. (2002), which finds that of the 10 perceived barriers to technology transfer in Hong Kong construction joint ventures, the organisational cultural barrier occupies the top spot with 92% of the 36 respondents either agreeing or strongly agreeing to this. As referred in Scheragaet al. (2000). 5 16 Tech Monitor • May-Jun 2011 there is a need for policies; and b) policies need to be framed keeping the level of development of the countries. The policies can be general that look into the human capital and overall R&D in the country and should satisfy following four objectives: (1) ensuring increased access to the available technology; (2) reducing the costs of acquiring and absorbing existing technologies; (3) increasing incentives for domestic innovation (Hoekman et al., 2005); and (4) ascertaining that technology transfer enhances the capabilities of local firms. Earlier efforts of the government were aimed at merely reducing the cost of technology transfer and for that government intervention included information control, funding and regulation (Godkin, 1988). Asia-pacific region has 22 countries (29 if we include South Asia) with wide variation in their development level and per capita income. To one extreme, there are countries like Australia, Japan, Singapore, Hong Kong (China), having a per capita income of over 30,000 US $ and other extreme has countries like Laos, Cambodia, Myanmar, East Timor having per capita income of less than $ 1000. Based on their per capita income, the countries can be divided into four types: low income (type 1), lower-middle South-South Technology Transfer Types of countries General technology policies Mechanism for technology transfer FDI Licensing Trade in goods Movement of persons Scientific exchanges 1. Low-income countries Basic Education, improving infrastructure Discriminatory with FDI only from 1 and 2 Improving information flows about public domain & mature technologies Open access Incentives for education in type 2 & 3 countries From type 1 & 2 countries 2. Lower-middle income countries Secondary and tertiary education, R&D support policies, improving infrastructure Discrimin-atory with FDI only from 2 and 3 Improving information flows about mature and public domain technologies, incentives for licensing from type 2 and 3 Open access Incentives for education in group 3 countries From type 2 & 3 countries 3. Middle-upper income countries Tertiary education, R&D support policies, improving infrastructure Upstream supplier support program Incentives for licensing from type 3 and 4 Open access Encouraging two-way mobility Encouraging two-way mobility 4. Upper-income countries R&D support policies, Improving infrastructure Non-discriminatory investment promotion No active policy Open access Encouraging two-way mobility Encouraging two-way mobility Table 2. List of policies for enhancing technology transfer Source: Adapted from Hoekman et al. (2005) income (type 2), middle-upper income (type 3) and upper income countries (type 4) (Figure 1). The best way countries at the lower level (type 1 or type 2) can benefit is by acquiring technologies from countries with similar or slightly above their development level (i.e., from type 2 or type 3 respectively). Even the general policies that build human capital base or support R&D programs can be different depending upon the type of country. Table 2 gives list of some of the policies for four types of countries. It can be seen from the table that type 1 and 2 countries can use discriminatory FDI depending upon their resource endowment and from where they are getting FDI. The capital-labour ratio of the home country should not be very different than that of the recipient. Similarly, the support for licensing should be for mature and technologies which are already in public domain. A big factor for technology absorption is the base for human capital. One way to enhance human capital base is encouraging policies (through fellowships) for education in countries which are a notch above. The example of Nepalese students studying in India is an example of building this human capital. One factor that would go in favour of countries lagging behind is their high population density.6 This would facilitate faster diffusion. capabilities and dynamic learning capabilities. On the other hand, at macro level, the TT, besides leading to application of a particular technological solution to a particular problem, should also enhance capabilities so as to assess the need, select, import, assimilate, adapt and develop appropriate technologies (Kathuria, 2002a). Though it is beyond the scope of the present article, one can do a need mapping for a country, i.e., for which kind of industries should FDI be sought and from which type of country so that countries can grow faster. This would ensure smoother and better transfer of technology and faster enhancement of technological capabilities. Technology consists not only of hardware, such as machinery, but of software, ways of organizing production. Moreover the transfer process is complex, as neither the process for transferring technology nor the technology itself is homogeneous. The case of rice cultivation in Liberia by China clearly reflects this as the transferring of Chinese technologies and establishing a model state farm clearly did not work well for Liberia.One of the lessons from the failure is recognition of the fact that the receiver’s environment – physical and social - is different and has to be kept in mind for successful technology transfer. In this context, it is important to mention Conclusion The technology transfer has implication for both – at firm level and at macro level. At firm level, the TT should not only lead to increase in technological capabilities of receiver but also increase in investment capabilities, operational Tech Monitor • May-Jun 2011 17 South-South Technology Transfer that two regions despite having same level of education can differ greatly in emphasizing the barriers to technology transfer. For example, a study looking into medical technology transfer finds poor awareness and surgical and follow up costs as key barriers in Nigeria against illiteracy and opportunity costs in Nepal – despite not much difference in literacy rates between the two countries (67% in Nigeria against 57% in Nepal) (Williams, 2008). A Bookof Essays, Cambridge: Harvard University Press. 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Sweden and Singapore follow in the 2nd and 3rd positions, respectively. Joining INSEAD as Knowledge Partners for the report were Alcatel-Lucent, Booz & Company, the Confederation of Indian Industry (CII), and the World Intellectual Property Organization (WIPO), a specialized agency of the United Nations. This year’s rankings show that innovation has become a global phenomenon with six European economies (including Finland 5th, Denmark 6th, the Netherlands 9th and the United Kingdom 10th), two Asian (including Hong Kong, SAR, China 4th) and two North American economies (the United States 7th and Canada 8th) in the top 10.The top ten economies in the GII 2011 ranking are:Switzerland, Sweden, Singapore, Honk Kong (SAR), Finland, Denmark, United States, Canada, Netherlands and United Kindgom The GII includes 16 economies from the Middle East and North Africa, of which two—Israel (14th) and Qatar (26th)— are ranked among the top 30; both high-income economies. Among Sub-Saharan African economies, Mauritius (53rd overall) achieves the top regional spot while South Africa (59th) is the runner-up. Ghana comes next at position 70, and ranked first among economies classified as low-income, all regions combined. Of the four economies from South Asia in the GII, India is ranked 62nd overall, followed by Sri Lanka (82nd), Bangladesh (97th), and Pakistan (105th). From East Asia and the Pacific, besides the leading positions of Singapore (3rd) and Hong Kong (SAR, China, 4th), five more are in the top 30: New Zealand (15th), the Republic of Korea (16th), Japan (20th), Australia (21st), and China (29th), the top-ranked emerging economy. The Global Innovation Index is computed as an average of the scores across inputs pillars (describing the enabling environment for innovation) and output pillars (measuring actual achievements in innovation). Five pillars constitute the Innovation Input Sub-Index: ‘Institutions,’ ‘Human capital and research,’ ‘Infrastructure’, ‘Market sophistication’ and ‘Business sophistication’. The Innovation Output Sub-Index is composed of two pillars: ‘Scientific outputs’ and ‘Creative outputs’. The Innovation Efficiency Index, calculated as the ratio of the two Sub-Indices, examines how economies leverage their enabling environments to stimulate innovation results. For further information, contact: Media Relations Section World Intellectual Property Organization 34, chemin des Colombettes, CH-1211 Geneva 20, Switzerland Tel: (+41 22) 338 81 61 or 338 95 47; Fax: (+41 22) 338 82 80; Web: http://www.wipo.int Tech Monitor • May-Jun 2011 19