RESPONSABLE ADV

Cécile DUVERNAY
284 chemin du pré collet - Les Giroux
71850 Charnay les Mâcon
06 25 54 05 98
[email protected]
Célibataire - Mobile
RESPONSABLE
ADV - TRANSPORT
France / Import et Export Zone Monde
Maîtrise des procédures du Commerce International et de la règlementation douanière
Gestion de tous types de produits (dangereux, périssables, militaires…)
DOMAINE DE COMPETENCES
--- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- --- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -
Administration des ventes :
- supervision des dossiers fournisseurs et clients France / Export - zone monde - de la prospection au
recouvrement des factures
- pilotage du tableau des commandes et force de propositions (dépassement 15% objectif mensuel)
- mise en place de tableaux de bord de statistiques commerciales et traitement du SAV
- gestion de la qualité du service client avec résolution des litiges (baisse 15 % avec mise en place de process)
- Mise en place du suivi des référencements des Grands Comptes France (5 000 produits – 20 référenc./an)
Logistique / Transport – Douane :
- supervision des expéditions depuis différents sites et des approvisionnements import (route, mer, air)
- supervision du dédouanement export et import des marchandises et maîtrise des régimes douaniers (PDD,
Perfectionnements passifs et actifs…)
- conduite du projet « sécurisation du fret » avec obtention de la certification OEA et C-TPAT
- Pilotage de l’externalisation de la plate-forme logistique export (3 000 M2)
- mise en place de tableaux de bord pour le suivi qualité transport et optimisation des flux avec reporting
Management
- hiérarchique (jusqu’à 7 personnes)
- transversal avec la conduite de projets (jusqu’à 10 personnes)
Informatique et Langues
- SAP (Key User – module logistique), Delt@ (société CONEX), Prodouane, Pack office
- Anglais : courant/TOEIC (octobre 2010) : 865 - Allemand : lu, écrit, parlé
PARCOURS PROFESSIONNEL
--- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- --- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --
2012-2014 Gérante de 2 SCIs de biens immobiliers (71)
Gestion administrative, comptable et financière (immeubles, usine, terrains – valeur : 1 M€)
2011-2012 Responsable Administration des Ventes, des expéditions et des procédures douanières
Sofradir SAS (38). Détecteurs infrarouges (domaine militaire) - 500 pers. -150 M €
2006-2009 Adjointe du Directeur Transport et Responsable des procédures douanières
Groupe Roset (01). Mobilier - 1000 pers. -100 M € - 5 filiales (Europe & USA)
2005-2006 Coordinatrice des expéditions France/Export et Responsable des procédures douanières
Timet - Groupe Areva Cézus (73). Titane - 120 pers. - 60 M € - Division moteur d’avion
2003-2004 Coordinatrice ADV des expéditions export / Grands Comptes Aéronautique et Aérospatiale
Hexcel Composites (01). Matériaux composites – 300 pers. – 185 M €
2002
Assistante du Responsable Transport Kodak France (71). Films photo - 2 500 personnes
1990-2001 Coordinatrice ADVet Expéditions import/Export/France
Fristot Fleurs (70 pers / CA : 5.6 M€). SCA Mölnlycke (100 pers). Alphaform (90 pers – CA : 13 M€)
FORMATION INITIALE et CONTINUE
1989
3EME cycle en Commerce International / Ecole Supérieure de Commerce de Clermont Ferrand
1988
Maîtrise de Droit des Affaires / Université Lyon III
Formations Douane (2007/Odasce et 2011/CCI) - Chef de Projet & Communication (2009/2010)
--- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- --- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- --- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- --- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --
AUTRES ACTIVITES
Restauration de meubles et pratique du Tai Chi Kung
--- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- --- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- -- --- -- --- --- -- --- -- --- -- --- --- --