Qui o re un soutien Professionnel Experts Qui s

Transcription

nel Experts Qui s'intéresse au bien-être d'autrui Innovative Convenient Global Leaders Trusted Coll
intéresse au bien-être d'autrui Innovative Convenient Global Leaders Trusted Collaborative Support
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QUICK
FACTS
We bring together the
best medical minds in the
world to help you get the
right diagnosis, treatment
and information when
you’re facing medical
uncertainty.
ABOUT BEST DOCTORS
Founded in 1989 by Harvard Medical School
physicians, Best Doctors helps you take
control of your health, whether you’re dealing
with a medical challenge or need information
to help you make the right decisions about
your health care.
Through our various services, Best Doctors
complements the care that you receive from
your own physician. Best Doctors provides
expert medical advice so that you can make
the best possible medical decisions.
27%
60%
and
change
in treatment
Experts are
part of the
top
of practising
physicians
5%
Access to
53,000+
medical
experts
including
1,200+
in Canada
TOP RANKED PHYSICIANS
Best Doctors has a database comprised of over
53,000 physicians from over 450 specialties
and subspecialties of practice. These are the
top 5% of practising physicians worldwide,
acquired through our proprietary Gallupcertified polling process, one of the largest,
ongoing peer-to-peer surveys in the medical
industry. Every physician in the survey is asked,
“If you or a loved one needed a doctor in a
certain specialty, whom would you choose?”
450+
specialties
and subspecialties
30M+
members
worldwide
WHY DO
PEOPLE CALL
BEST
DOCTORS?
35%
Symptoms not
improving
24%
Need help
deciding on
treatment
20%
Questioning
need for
surgery
10%
HOW BEST DOCTORS HELPS YOU
Information that Empowers
We arm our members with the right
information, with tremendous results. After
using our InterConsultationSM service, 60%
of Best Doctors members have had their
treatment modified and 27% have had their
diagnosis changed.1
Personal Health Care Ambassador
By simply contacting us, a Member Advocate
(a Registered Nurse) becomes your personal
health ambassador, reaching out to the medical
community on your behalf, within Canada
and beyond.
Complete Continuum of Care
Best Doctors addresses the entire continuum
of care, assisting you with virtually any type
or degree of medical uncertainty.
Convenience and Privacy
When you have a medical question or concern,
all it takes is one call or email to get help. You
don’t have to leave home and everything is
completely confidential.
1
Best Doctors data, 2013.
Skeptical of
doctor’s
recommendation
Whether you’re dealing with a
chronic condition, questioning
surgery, need help finding the
Don’t understand
right
specialist
or just
want your
Convenient Global Leaders Trusted Collaborative
Supportive
Professional
Experts Caring
diagnosis
sted Collaborative Supportive Professional
Experts
Caring Innovative
Convenient Globa
medical
questions
answered,
Professional Experts Caring Innovative Convenient Global Leaders Trusted Collaborative
Best Doctors can guide you in
ng Innovative Convenient Global Leaders Trusted Collaborative Supportive Professional
the right
direction.
Global Leaders Trusted Collaborative Supportive
Professional
Experts Caring Innovative
Unknown
7%
4%
aborative Supportive Professional Experts Caring Innovative Convenient Global Leaders
diagnosis
onal Experts Caring Innovative Convenient Global Leaders Trusted Collaborative Suppor
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Other reasons
ers Trusted
Collaborative Supportive Professional Experts Caring Innovative Convenient
why people
call:
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Experts Caring Innovative Convenient Global Leaders Trusted
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• Seeking
Convenient
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• Searching for
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a specialist
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bestdoctorscanada.com
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BEST DOCTORS,Caring
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onal Experts
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Convenient
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Trusted
Collaborative
trademarks, service
marks
or registered
trademarks
and service marksSuppor
Best Doctors, Inc. Used
with permission.
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Professional Experts
ers Trusted Collaborative Supportive Professional Experts Caring Innovative Convenient
1-877-419-2378
Supportive Professional Experts Caring Innovative Convenient Global LeadersSMTrusted C
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Do you have the right
diagnosis, treatment
plan and information to
make the right decision
about your health care?
InterConsultation
Put your case in
the hands of a
top specialist for
an expert opinion.
InterConsultation is more than just a second
opinion; it is a confidential, patented process that
complements the care you receive from your own
physician by providing a second expert review,
bringing greater certainty to your diagnosis and
treatment plan. Best Doctors’ medical specialists
perform an in-depth analysis of your medical
records, including X-rays, test results, imaging
scans and pathology samples. We provide an
expert’s detailed summary of the findings, which
we encourage you to share with your physician.
How This Benefits You
Convenience – With our patented process, your records
are sent to a leading specialist quickly and efficiently to
get answers as soon as possible.
Confidence – Knowing that a peer-nominated expert
specialist is reviewing your case gives you peace of mind
that you are making an informed medical decision.
Support – We encourage you to reach out to us with
questions while we review your case and we’ll contact you
regularly to keep you informed as your case progresses.
InterConsultationSM
How it works
Get started by calling or emailing Best Doctors.
A Member Advocate (Registered Nurse) is assigned to
your case and will contact you to conduct a full intake
and gather your complete medical history.
Your Member Advocate will designate a team to collect
your medical records, imaging studies and pathology
samples on your behalf. Pathology samples will be
retested at one of our centres of excellence. These
costs are covered by Best Doctors.
A leading expert in your condition will perform an
in-depth analysis and provide their recommendation(s)
in a detailed, confidential report.
We stay in regular contact with you so you feel
supported throughout the process. We then share
the report with you and if you choose, with your
treating physician.
Best Doctors helps you take control of your health
and make medical decisions with confidence
by guiding you in the right direction.
Contact Best Doctors today at:
1-877-419-2378 • [email protected]
BEST DOCTORS, the STAR-IN-CROSS logo and INTERCONSULTATION are trademarks, service marks
or registered trademarks and service marks of Best Doctors, Inc. Used with permission.
e Professional Experts Caring Innovative Convenient Global Leaders Trusted Collaborativ
sional Experts Caring Innovative Convenient Global Leaders Trusted Collaborative Suppo
tive Professional Experts Caring Innovative Convenient Global Leaders Trusted
Collabor
SM
ing Innovative Convenient Global Leaders Trusted Collaborative Supportive Professional
tive Professional Experts Caring Innovative Convenient Global Leaders Trusted Collabor
Are you looking
for a specialist in your
geographic area?
FindBestDoc
Find a specialist
in Canada
If you’re searching for a specialist, let
Best Doctors do the work for you.1 We’ll take
into account your unique medical history and
geographic location, matching you with the
right doctor for your condition. We can
help identify specialists such as internists,
cardiologists, neurologists and more.
Customized Recommendations – We work with you to
understand your needs and conduct a personalized search
for a specialist.
Best-in-Field Specialists – We locate the right specialist
for your condition from our database of peer-nominated
Best Doctors who are among the top 5% of practising
physicians.
Convenience – We help you navigate the health care system
quickly to ensure you are connected with the right specialist
for your condition, all from the comfort of your own home.
FindBestDocSM
How it works
A Member Advocate (Registered Nurse) is assigned
to your case and will contact you to obtain a detailed
medical history from you.
Once completed, you’ll receive a comprehensive
physician-search report that includes biographies and
credentials, details on how to complete a referral
and necessary information to be completed for the
referral.1
You can share this report with your treating physician.
He or she can refer you to your chosen specialist.
1
Best Doctors does not make referrals or appointments for members
or arrange or cover the cost of travel or lodging.
BEST DOCTORS, the STAR-IN-CROSS logo and FINDBESTDOC are trademarks, service marks
tive Professional Experts Caring Innovative Convenient Global Leaders Trusted
Collabor
SM
Does your medical
condition require
treatment from a
specialist outside
of Canada?
FindBestCare
Find a medical
specialist outside
of Canada
If your medical condition requires treatment from
a specialist outside of Canada, we can identify
one through our FindBestCare service.1
We will co-ordinate a search of our global
database of over 53,000 physicians in more than
450 specialties and subspecialties to find the
expert(s) best suited to your needs. We’ll provide
you with up to three recommendations for
leading physicians.
Specialist Access – In rural communities where there is
limited access to specialists, Best Doctors can help locate
the nearest specialist outside of Canada.
Travel – If you are travelling over an extended period and
require follow-up appointments outside of Canada, Best
Doctors can identify specialists in the area.
Wait Times – You have a resource for locating specialists
outside of Canada where wait times may be shorter.
FindBestCareSM
How it works
Once completed, you’ll receive a comprehensive
physician-search report that includes biographies
and credentials, details on how to complete a referral,
necessary information to be completed for the referral
and approximate wait times for the next available
appointment.
1
Best Doctors does not make referrals or appointments for members
or arrange or cover the cost of travel, lodging, or treatment.
BEST DOCTORS, the STAR-IN-CROSS logo, and FINDBESTCARE are trademarks, service marks,
Do you have the
information you
need to make the
right decisions
about your health?
Best Doctors 360°®
Get information
quickly and conveniently
We can help you get the information you need for a variety
of health topics, giving you peace of mind that you’re making
well-informed decisions about your health care.
Whether your condition is simple or complex, Best Doctors
will provide you with a variety of tools and resources when
you’re facing medical uncertainty. These include conditionspecific website links and articles, physician biographies,
and contact information for specialists and facilities that can
assist you with your medical needs. Best Doctors can also
offer advice and wellness support, such as:
• Assistance finding group support for depression
• Research and assistance in finding care and
residency for elderly parents
• Finding groups or associations for diabetes
• Locating psychologists
• Assistance in formulating questions you may
need to ask your physicians
Convenience – Best Doctors can help you navigate the
Canadian health care system and get the information you
need quickly and efficiently.
Resources – When you have questions or concerns about
your health, your Member Advocate (Registered Nurse) will
provide you with personalized information and resources
available in your community.
Answers – Your Member Advocate will help you find the
right answers to your questions, leading you in the right
direction and providing you with peace of mind.
Best Doctors 360°®
How it works
Once completed, you’ll receive the tools, information,
and resources you need to help you better understand
your health concerns and confidently move forward
with the next steps.
BEST DOCTORS, the STAR-IN-CROSS logo and BEST DOCTORS 360° are trademarks
or registered trademarks of Best Doctors, Inc. Used with permission.
SM Trusted C
Supportive Professional Experts Caring Innovative Convenient Global Leaders
venient Global Leaders Trusted Collaborative Supportive Professional Experts Caring In
Do you have the
right treatment plan?
The right medical
information? Are you
even asking the right
questions?
Ask The Expert
Get the answers
you need from
a top physician.
Sometimes, a 15-minute visit with your doctor
is not enough time to get all your questions
answered. If you still have questions, our Ask the
Expert service can help. When Ask the Expert
is included with your Best Doctors membership,
a leading physician who specializes in your
condition will provide written answers to your
questions.
Peace of Mind – Having access to medical experts who can
provide you with a written report addressing your questions,
in terms you can understand, gives you both the information
you need to understand your condition, as well as reassurance
that you are making the right choices about your health.
Clarity – Make the medical choice(s) you are most comfortable
with by learning more about your specific condition.
Access – The Best Doctors physician database provides
you with access to more than 53,000 leading physicians
in over 450 specialties and subspecialties worldwide.
Ask The ExpertSM
How it works
Your Member Advocate will document all questions
and concerns you have regarding your medical
condition. She or he will then consult the Best Doctors
physician database on your behalf and find a top
specialist to provide you with the answers you need.
A Member Advocate will email you a written report
from the Best Doctors expert. It will include answers
to your questions, as well as advice about any
additional questions you should be asking your
treating physician.
BEST DOCTORS, the STAR-IN-CROSS logo and ASK THE EXPERT are trademarks, service marks
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Qui o re un soutien Professionnel Experts Qui s

Transcription

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