Installing this Support Package
Transcription
Installing this Support Package
SAP BusinessObjects Profitability and Cost Management 7.5 Support Package 01 Installation Guide ■ SAP BusinessObjects Profitability and Cost Management 7.5 2009-03-11 Copyright © 2009 SAP® BusinessObjects™. All rights reserved. SAP BusinessObjects and its logos, BusinessObjects, Crystal Reports®, SAP BusinessObjects Rapid Mart™, SAP BusinessObjects Data Insight™, SAP BusinessObjects Desktop Intelligence™, SAP BusinessObjects Rapid Marts®, SAP BusinessObjects Watchlist Security™, SAP BusinessObjects Web Intelligence®, and Xcelsius® are trademarks or registered trademarks of Business Objects, an SAP company and/or affiliated companies in the United States and/or other countries. SAP® is a registered trademark of SAP AG in Germany and/or other countries. All other names mentioned herein may be trademarks of their respective owners. 2009-03-11 Contents Chapter 1 Installing this Support Package.........................................................5 Files updated...............................................................................................6 Pre-installation tasks....................................................................................7 To install this Support Package on Windows Vista with User Access Control Switched on.................................................................................................7 To install this Support Package on the database server..............................8 To install this Support Package on the Application server(s).......................8 To install this Support Package on the Web server.....................................9 To install this Support Package on the Terminal or Citrix server...............10 To install this Support Package on Web clients.........................................10 To install this Support Package on Windows clients..................................11 Chapter 2 Uninstalling this Support Package...................................................13 To uninstall this Support Package.............................................................13 3 Contents 4 Installing this Support Package Installing this Support Package This document accompanies the Support Package release for the SAP BusinessObjects Profitability and Cost Management 7.5. It describes the steps to take prior to installing the Support Package and how to both install and uninstall the Support Package. These steps assume that you have knowledge of the installation and deployment of the SAP BusinessObjects Profitability and Cost Management software. As a general rule, Profitability and Cost Management Support Package releases must be applied to your network system components in the following order: 1. Database server 2. Application server 3. Web server 4. Terminal / Citrix server 5. Client machines: a. Web clients b. Windows clients Caution: This release must only be applied to existing installations of SAP BusinessObjects Profitability and Cost Management 7.5 . Before proceeding with this upgrade, please refer to the SAP BusinessObjects Profitability and Cost Management Installation Guide for general upgrade information. In the table below, the XX in the Support Package installer program filename refers to the number of the Support Package - 01, for example. 5 Installing this Support Package Table 1-1: Support Package Installation matrix System Component Database server SBO PCM Package SBO PCM Package Support XX.msp or Support XX_x64.msp webviewerset up.exe SQL Scripts - - Yes Application server Yes - - Web server Yes - - Terminal / Citrix server Yes - - Secure Web clients (Do not allow ActiveX downloads) - Yes - Non-secure Web clients (Allow ActiveX downloads) - - - Windows clients (With PCM applications installed) Yes - - Windows clients (Book Viewer only) Yes - - Files updated This SAP BusinessObjects Profitability and Cost Management 7.5 Support Package includes a re-issue of all SQL scripts and updates the following files to version 2051 for both x86 and x64 platforms: • PCMMain.exe • PCMMainOCCI.exe • PCMModel.exe • PCMModelOCCI.exe • RMUI.exe • WMUI.exe • DBUI.exe 6 Installing this Support Package • • • PCMConfigure.exe PCMDataX.cab webviewersetup.exe Pre-installation tasks Before you start to install the Support Package, ensure that the following tasks are implemented on the Application server(s): 1. Ensure that all users are logged out of the system. This can be effectively monitored in the User Monitor utility. 2. Restart the Primary Model (Application) server(s). Restarting the server(s) removes any existing orphaned service processes. Note: Secondary Model servers do not need to be restarted. 3. Once you have restarted the Application server(s), stop all PCM services in the Service Manager. To install this Support Package on Windows Vista with User Access Control Switched on To install this Support Package on Windows Vista with User Access Control switched on, you must install from an elevated command prompt. Otherwise, the following error message is displayed: Error 2753. The File '<file name>' is not marked for installation. One method to open an elevated command prompt is to do the following : 1. Click Start > All Programs > Accessories. 2. Right-click Command Prompt and select Run as Administrator. You can also temporarily switch User Access Control off, install the Support Package, and then switch User Access Control on again. 7 Installing this Support Package To install this Support Package on the database server A PCM_75_SQL folder is supplied with the Support Package that contains updated scripts for Microsoft SQL and Oracle database platforms. The PCM_75_SQL folder needs to be extracted to the hard drive of the database server. 1. Follow these steps for a Microsoft SQL database server: a. Click Start > Run on the database server, type cmd and click OK. b. At the command prompt change directory to where the SQL folder has been copied. c. At the command prompt, type the following command to apply the new database scripts: msschema.cmd<server name><database name><user name><password> 2. Follow these steps for an Oracle database server: a. Click Start > Run on the database server, type cmd and click OK. b. At the command prompt change directory to where the SQL folder has been copied. c. At the command prompt, type the following command to apply the new database scripts: oracleschema.cmd <Database Name><Admin User Name> <Admin Password><Restricted Username> <Restricted User Password> Note: Please refer to the SAP BusinessObjects Profitability and Cost Management Database Guide for Microsoft SQL Server or the SAP BusinessObjects Profitability and Cost Management Database Guide for Oracle for further information. To install this Support Package on the Application server(s) Before you start, extract all files from the supplied ZIP file to a suitable location on the Application server(s). 8 Installing this Support Package 1. Depending on which version of the software the server is running (32-bit or 64-bit), do one of the following: • If the server is running the 32-bit version of the software, double-click SBO PCM Support Package XX.msp, where XX is the number of the Support Package • If the server is running the 64-bit version of the software, double-click SBO PCM Support Package XX_x64.msp, where XX is the number of the Support Package 2. In the "Welcome" screen of the InstallShield Wizard, click Upgrade. When installation is complete, the final screen of the wizard displays. The Launch SAP BusinessObjects Profitability and Cost Management Configuration Wizard check box is selected by default. 3. Click Finish to complete the upgrade and launch the Configuration Wizard. 4. Complete the Configuration Wizard by clicking Next on each screen to accept the existing settings, and then clicking Finish. To install this Support Package on the Web server Before you start, extract all files from the supplied ZIP file to a suitable location on the Web server. 1. On the Web server, double-click the SBO PCM Support Package XX.msp, where XX is the number of the Support Package . Note: Only 32-bit setup on a 32-bit operating system is supported for Web servers. 2. In the "Welcome" screen of the InstallShield Wizard, click Upgrade. When installation is complete, the final screen of the wizard displays. The Launch SAP BusinessObjects Profitability and Cost Management Configuration Wizard check box is selected by default. 3. Click Finish to complete the upgrade and launch the Configuration Wizard. 4. Complete the Configuration Wizard by clicking Next on each screen to accept the existing settings, and then clicking Finish. This copies the new web files to the IIS web site folder. 5. Restart IIS in the "Internet Information Services Manager". 9 Installing this Support Package To install this Support Package on the Terminal or Citrix server Before you start, extract all files from the supplied ZIP file to a suitable location on the Terminal or Citrix server. 1. On the server, double-click the SB0 PCM Support Package XX.msp file, where XX is the number of the Support Package 2. In the "Welcome" screen of the InstallShield Wizard, click Upgrade. When installation is complete, the final screen of the wizard displays. The Launch SAP BusinessObjects Profitability and Cost Management Configuration Wizard check box is selected by default. 3. Click Finish to complete the upgrade and launch the Configuration Wizard. 4. Complete the Configuration Wizard by clicking Next on each screen to accept the existing settings, and then clicking Finish. To install this Support Package on Web clients Web clients require the ActiveX component to be installed. If your network group policy allows this type of update, ActiveX is automatically updated from the Web server to the Web clients. If you are unable to automatically distribute ActiveX to Web clients, then you can perform the following steps: 1. Deploy the webviewersetup.exe to all Web clients. 2. Launch the webviewersetup.exe on each client and, after accepting the terms of the licence agreement, navigate through the screens of the InstallShield Wizard, clicking Next to accept the default choices. Click Finish on the final screen. Tip: It is recommended that your group or local security policy is amended to allow clients to download ActiveX components that are digitally signed. 10 Installing this Support Package To install this Support Package on Windows clients To install version the Support Package on Windows clients that have Profitability and Cost Management applications installed, (Model Builder, Book Builder, Book Viewer), perform the following steps: 1. Extract the SBO PCM SupportPackage Xx.msp file (where XX is the number of the Support Package) to a suitable location from the supplied ZIP file. Note: Only 32-bit setup on a 32-bit operating system and 32-bit setup on a 64-bit operating system are supported on Windows clients. 2. In the "Welcome" screen of the InstallShield Wizard, click Upgrade. When installation is complete, the final screen of the wizard displays. The Launch SAP BusinessObjects Profitability and Cost Management Configuration Wizard check box is selected by default. 3. Click Finish to complete the upgrade and launch the Configuration Wizard. 4. Complete the Configuration Wizard by clicking Next on each screen to accept the existing settings, and then clicking Finish. 11 Installing this Support Package 12 Uninstalling this Support Package Uninstalling this Support Package Before you uninstall this Support Package, ensure that all users are logged out of the system and that no PCM services are running, as you would prior to installing the support package. Related Topics • Pre-installation tasks on page 7 To uninstall this Support Package To uninstall the Support Package on the Application server, Web Server, or Windows client, follow these steps: 1. Access the Windows Control Panel and open "Add or Remove Programs" 2. Ensure Show Updates is selected in the "Add or Remove Programs" window. 3. Under SAP BusinessObjects Profitability and Cost Management, locate the Support Package you want to remove and click the corresponding Remove button. 4. Click Yes in the confirmation dialog box. Note: For the Web server, after uninstalling the Support Package, you must re-run the Configuration Wizard to refresh the C:\Intepub\WWWroot\PCM directory with the correct files to re-establish connectivity. 13 Uninstalling this Support Package 14