L`exemple - HEC Montréal
Transcription
L`exemple - HEC Montréal
HEC Montréal Affiliée à l'Université de Montréal Les postulats temporels et le management stratégique du temps : L'exemple de biopharmaceutiques québécoises par Line Bonneau Département de management Thèse présentée à la Faculté des études supérieures en vue de l'obtention du grade de Ph.D. en administration option management février, 2009 © Line Bonneau 2009 HEC Montréal Affiliée à l'Université de Montréal Cette thèse intitulée : Les postulats temporels et le management stratégique du temps : L'exemple de biopharmaceutiques québécoises Présentée par : Line Bonneau A été évaluée par un jury composé des personnes suivantes : M. Taïeb Hafsi Président-rapporteur Mme Ann Langley Directrice de recherche Mme Linda Rouleau Membre du jury M. Benoît Demil Examinateur externe M. Guy Paré Représentant du directeur de l'Ecole RÉSUMÉ FRANÇAIS L'objectif premier de cette thèse est de comprendre comment le temps est pris en compte dans la formation de la stratégie. Elle répond à trois questions qui s'insèrent dans cette problématique et qui jettent les bases des trois articles la constituant. Le premier article consiste en une étude de contenu manifeste et latent de onze articles classiques du Harvard Business Review afin de mettre à jour l'orientation temporelle de la stratégie dans les écrits. Les deux autres articles sont tirés d'une étude de terrain qui a adopté un design longitudinal de cas enchâssés, permettant la comparaison entre les firmes étudiées. L'objectif de l'étude de terrain est d'une part, de s'intéresser à l'évolution d'une temporalité dominante institutionnalisée dans le champ organisationnel des biopharmaceutiques québécoises et de ses interactions avec les processus de travail d'une diversité d'acteurs et d'autre part, de rendre compte de la marge de manoeuvre dont disposent les gestionnaires de firmes biopharmaceutiques pour gérer le temps stratégiquement dans le contexte d'une variation du temps inter-organisationnel. La collecte de données pour l'étude de terrain a procédé en trois phases échelonnées sur six années. Un total de trente-quatre entrevues semi-dirigées ont été conduites auprès d'une variété de membres du champ organisationnel incluant des gestionnaires de quatre firmes. Les transcriptions d'entrevue ont été analysées avec l'aide du logiciel Atlas.ti. Des données secondaires sur le secteur et les firmes étudiées ont été recueillies tout au long de la période de collecte de données et ont servi entre autres, de matériel de validation. Les principales contributions de cette thèse résident dans 1. L'identification d'une diversité insoupçonnée de postulats implicites sur l'orientation temporelle, incluant des perspectives subjectives, dans les écrits en management stratégique et ce, contrairement aux attentes des écrits préalables s'étant penchés sur ce sujet; 2.L'identification d'une institution temporelle au niveau du champ des biopharmaceutiques québécoises, le temps inter-organisationnel, de sa caractérisation sur la base des rythmes de travail et du mécanisme d'entraînement (McGrath et Kelly, 1986; Ancona et Chong, 1996) ainsi que de l'identification et la description de sa transition sous l'impulsion de l'éclatement de la bulle technologique et 3. Le développement et l'application d'un modèle de portefeuille d'horizons temporels bidimensionnels, une lentille qui permet de mieux saisir les stratégies temporelles de quatre firmes confrontées à la transition du temps inter-organisationnel, incluant des stratégies dynamiques d'interaction d'horizons par allocation concurrente ou synergique de ressources ainsi que des stratégies de saut temporel. Les contributions de cette thèse permettent d'avancer que l'expression management stratégique du temps n'a pas à être appréhendée comme un oxymore. Tant les pressions temporelles institutionnelles que les actions temporelles stratégiques sont actions humaines. Révéler le pluritemporalisme dans le champ du management stratégique, c'est en vérité offrir au stratège un élargissement de son spectre d'actions vers une conformité ou une différenciation par rapport aux demandes du champ organisationnel et des concurrents. Mots-clés : analyse de contenu; biopharmaceutiques; cas enchâssés; entraînement; étude longitudinale; horizon temporel; innovation; institution temporelle; management stratégique; orientation temporelle; pluritemporalisme; postulats temporels. iv 1ÉSU1VIÉ ANGLAIS Temporal assumptions and strategic management of time : The example of Quebec biopharmaceuticals The main objective of this thesis is to understand how time participates to strategy formation. The three essays of the dissertation answer three distinct questions posed to shed light on the matter from different perspectives. The first essay is the result of a manifest and latent content analysis conducted on eleven classic articles published in the Harvard Business Review with the aim of revealing the temporal orientation of strategy in texts. The second and third essays are based on a longitudinal field study of a single case, the Quebec biopharmaceutical field, with embedded cases of four ventures, allowing for a comparative analysis. The aim of the field study is twofold: first, to study the evolution of a dominant temporal institution in the Quebec biopharmaceutical organizational field and its interactions with work processes of a plurality of actors and second, to account for the discretion available to managers from biopharmaceutical ventures in order to strategically manage time in the context of a shift in the inter-organizational time. Data collection for the empirical study proceeded in three phases over a six-year period. A total of thirty-four semi-structured interviews were conducted with a diversity of members from the organizational field including managers from four ventures. Transcriptions of interviews were analyzed with Atlas.ti software. Secondary data on the sector as well as the firms studied were collected throughout the course of the study and were used to validate interview data. The major contributions of the thesis are: 1. Identification of an unsuspected diversity in implicit assumptions about temporal orientation amongst strategy texts, including subjective perspectives about the future, contrary to expectations from previous research; 2. Identification of a temporal institution in the Quebec biopharmaceutical field, the interorganizational time, its characterization on the basis of work processes and entrainment mechanisms (McGrath et Kelly, 1986; Ancona et Chong, 1996) as well as the identification and description of its transition upon the stimulus of the technology bubble burst and 3. Development and application of a portfolio model of two-dimensional temporal horizons, a lens that sheds light on temporal strategies of four ventures faced with a shifting interorganizational time. Temporal strategies include dynamically interacting horizons through concurrent or synergistic resource allocation as well as temporal leap strategies. This thesis' contributions suggest that the expression strategic management of time does not need to be understood as an oxymoron. Both institutional temporal pressures and strategic temporal actions are human actions. Revealing pluritemporalism in the field of strategic management is an endeavour to help strategists widen their discretion towards either a conformity or differentiation from the demands of the organizational field and competitors. Keywords : biopharmaceuticals; content analysis; embedded cases; entrainment; innovation; longitudinal study; pluritemporalism; strategic management; temporal assumptions; temporal horizon; temporal institution; temporal orientation. TABLE DES MATIÈRES Liste des tableaux vii Liste des figures ix Remerciements xi I. Introduction 1 II. L'étude du temps en management et en stratégie 8 2.1 L'évolution des conceptions du temps en théorie des 8 organisations 2.2 Entretemps dans le champ du management stratégique... 12 III. Principes méthodologiques pour l'étude du temps en management et en 17 stratégie 3.1 Trois principes pour l'étude du temps en management et stratégie 17 3.1.1 Introduire du temps et étudier le temps 18 3.1.2 Temps de l'horloge et pluritemporalisme 19 3.1.3 L'invisibilité du temps 24 3.2 Les principes qui ont guidé l'ensemble de cette thèse 25 3.3 Une typologie pour l'étude du temps en management stratégique 28 IV. Article 1 36 V. Article 2 79 VI. Article 3 115 VII. Conclusion 211 7.1 Contributions de la thèse 211 7.1.1 Liens entre les articles 1 et 2 : Un jardin temporel pour le 214 champ organisationnel vi 7.1.2 Liens entre les articles 1 et 3 : Un répertoire d'orientations 216 temporelles pour les firmes de biopharmaceutiques 7.1.3 Liens entre les articles 2 et 3 : Réponses stratégiques aux 220 pressions institutionnelles 7.1.4 Temps et formation de la stratégie 226 7.2 Considérations pour les praticiens 227 7.3 Pistes de recherche future 229 VIII. Bibliographie 233 vii LISTE DES TABLEAUX Tableau I Synchronisation et chrono-concurrence en stratégie Tableau II Recension d'études sur le repérage temporel Tableau III Méthode et réponse aux principes Tableau IV Typologie des approches pour les recherches empiriques sur le 29 temps en management stratégique Tableau V Typologie des approches pour les recherches empiriques sur le 31 temps en management stratégique : l'exemple de l'orientation temporelle des dirigeants Tableau VI Typologie de Lee et Liebenau Tableau VII Typologie de Van de Ven et Poole Tableau VIII Article selection method Tableau IX Selected articles for content analysis Tableau X Present-Past-Future orientation of eleven classic strategy articles Tableau XI Classification of eleven articles on the basis of their temporal51 orientation Tableau XII Selected articles : Relationship with the future Tableau XIII Dominant time zones of eleven classic strategy articles Tableau XIV Coding of semi-structured interviews Tableau XV Rhythm of work processes Tableau XVI Shifting inter-organizational time Tableau XVII Bases for interaction between work processes 23 27 33 34 46 47 50 52 65 89 92 Tableau XVIII Phases of study and data collection Tableau XIX 14 95 100 136 The dynamic management of strategic time horizons 146 Tableau XXSituation of biotech ventures at start of transition 169 viii Tableau XXI Transitioning by four ventures : management of an STH 175 portfolio Tableau XXII Questions de recherche Tableau XXIII Contributions de la thèse par appariement d'articles 215 Tableau XXIV Comparaison de l'orientation temporelle des quatre firmes à 218 l'étude Tableau XXV Comparaison des réponses stratégiques des quatre firmes à 223 l'étude 212 ix LISTE DES FIGURES Figure 1Effet de l'explicitation des postulats temporels 3 Figure 2Application of McGrath and Kelly's (1986) social entrainment mode! 86 to the organizational field Figure 3Generic portfolio of strategic time horizons 128 Figure 4The academic research start-up portfolio 131 Figure 5The product company portfolio 131 Figure 6Research design 133 Figure 7Four ventures transitioning : STH portfolios at start of transition 145 Figure 8Venture A's interpretation of a FIPCO 148 Figure 9Venture A's service company portfolio 151 Figure 10Venture B's single product company portfolio 156 Figure 11 Venture C's temporal leap towards product cie portfolio 160 Figure 12 Venture D's post-merger product company portfolio 167 Figure 13 Start of transition: Composition of four portfolios 171 Figure 14Pursuing the transition : Composition of four portfolios 171 Figure 15 Transitioning ventures : A look at dynamic STH management and 173 platform development Figure 16Questions de recherche et contributions de la thèse 213 Figure 17Orientation temporelle PPA du champ organisationnel 216 Figure 18Pistes de recherche future 229 X « J'avais pensé jusqu'ici que l'avenir était une constante acquisition. Je n'avais pas encore très bien vu que, pour avancer d'un pas dans la voie de l'accomplissement ou de la simple réussite, on s'arrache chaque fois à quelque bien peut-être encore plus précieux » Gabrielle Roy À la douce mémoire de mon père xi REMERCIEMENTS Le moment est venu de remercier les personnes qui m'ont accompagnée au cours de cette thèse. J'ai fait de nombreuses rencontres utiles et gratifiantes tout au long de mon parcours et l'on voudra bien me pardonner de ne pas toutes les consigner ici. D'abord, je suis redevable à tous les praticiens qui ont accepté de participer à cette étude car elle n'aurait pu voir le jour sans eux. Je salue leur générosité et l'intérêt qu'ils ont démontré à partager leur expérience. Je tiens à souligner la chance qui fut mienne de côtoyer les membres de mon comité, trois chercheurs et personnes de qualité. Ann Langley m'a accueillie, outillée et mise au défi. C'est à son contact que ma pensée s'est considérablement raffmée. Très tôt, elle m'a encouragée à partager mes recherches dans des forums internationaux et, malgré mon inconfort et mes craintes de l'époque, je lui en suis reconnaissante, car ce fut là un formidable apprentissage du métier de chercheur. Linda Rouleau a contribué à me rassurer sur mes intuitions et m'a donné l'occasion d'entrer dans le monde de la pédagogie, tandis que Serghei Floricel a maintes fois cru en ma recherche plus que je ne pouvais le faire. Il me semblait souvent un pas en avant, là-bas, dans ce qui m'apparaissait être une brume épaisse. Une thèse étant un voyage au bout de soi-même, je suis reconnaissante d'avoir rencontré des collègues généreuses dont certaines sont même devenues des amies chères. Je pense tout spécialement au soutien affectif et à la stimulation intellectuelle que m'ont apportés ces femmes formidables que sont : Jacqueline Dahan, Lilly Lemay, Joanne Roch, et Pamela Sloan. J'ai eu le bonheur de rencontrer Viviane Sergi, une collègue avec qui j'ai partagé des conversations hautement provocantes et les rigolades les plus folles ainsi que Valérie Lehmann, dont le contact m'a dynamisée. Maintes fois, ces femmes m'ont éclairée et soutenue. J'ai aussi une pensée affectueuse pour Julie Gervais et Yann Hébert, deux personnes vraies, ainsi que pour ma soeur Manon dont le soutien indéfectible me fut inestimable. xii Je remercie Taïeb Hafsi qui m'a introduite au monde de la recherche et qui m'a généreusement permis de présenter des résultats de recherche par l'entremise de la Chaire de management international Walter-L-Somers. Finalement, je suis redevable au programme MINE pour son appui financier et pour m'avoir procuré de stimulantes opportunités de contact avec la communauté des chercheurs en innovation. I. INTRODUCTION « There is no such a thing as a simple understanding of lime » Ida Sabelis (2009: 168) Au cours des deux dernières décennies, des appels répétés ont été lancés auprès de la communauté de chercheurs en management pour qu'une attention accrue soit portée à l'étude du temps (Schriber et Gutek, 1987; Bluedorn et Denhardt, 1988; Whipp, 1994; Goodman et al., 2001). L'importance même du temps dans les affaires humaines ne fait pas l'objet d'un débat. Cependant, le temps prend du temps, si l'on peut dire, à s'établir comme objet de recherche légitime dans les études sur les organisations et plus particulièrement, en management stratégique. Ce champ de connaissances demeure encore aujourd'hui immature et nombre de difficultés n'ont toujours pas été résolues. Le but de la présente thèse est d'ouvrir la boîte noire du temps en management stratégique en posant une question fondamentale : « Comment le temps est-il pris en compte dans la formation de la stratégie ? ». Pour réaliser ce travail, nous remettrons en question des façons traditionnelles de concevoir le temps en stratégie, en nous ouvrant à la connaissance du temps en provenance de domaines connexes comme la sociologie et l'anthropologie. En particulier, nous attirerons l'attention sur le caractère socialement construit du temps et sur la façon avec laquelle une multiplicité de postulats temporels se manifestent concrètement dans les écrits normatifs en stratégie. Nous montrerons également, à l'aide d'une étude du secteur biopharmaceutique du Québec, comment une multitude de conceptions du temps et de rythmes temporels interagissent dans un champ organisationnel donné, et comment ces rythmes s'agencent et se synchronisent pour faire émerger une temporalité partagée et institutionnalisée. Finalement, nous montrerons comment, en présence d'une institution temporelle, les gestionnaires des entreprises biopharmaceutiques sont à même de gérer le temps stratégiquement. Contrairement à la littérature dominante en stratégie qui met de l'avant une conception objective et unique du temps, mesurée par le chronomètre et orientée autour d'un nombre 2 limité de dimensions dont la vitesse (Stalle, 1988; Stalle et Webber, 1993; Eisenhardt, 1989) et la cadence des décisions (Brown et Eisenhardt, 1997; 1998), cette thèse reconnaît le caractère subjectif, multiple, et multidimensionnel des phénomènes temporels. De plus, en se libérant d'une conception étroite axée surtout sur la vitesse, la thèse ouvre la voie à une considération élargie de sa gestion stratégique. En fait, il est séduisant de penser que le temps puisse être géré stratégiquement. Après tout, ne dit-on pas que le temps équivaut à de l'argent?' Et, sa perte n'est-elle pas irrécupérable? 2 Pourtant, la gestion stratégique du temps ne semble pas aller de soi. Ainsi, plusieurs praticiens rencontrés pour cette étude ont signifié leur étonnement face au thème de cette thèse comme si « gestion stratégique », évoquant la capacité d'agir et la discrétion managériale, juxtaposée au mot « temps », largement perçu comme une contrainte inéluctable, générait un oxymore. C'est justement là un défi et un objectif de taille pour les études sur le temps en management stratégique : identifier la part de discrétion disponible aux praticiens. En effet, l'accent mis par la littérature en stratégie sur le thème de la vitesse, désarticulée du devenir stratégique, pourrait mener les entreprises tout droit à un piège, puisque « condamnées à aller de plus en plus vite tout en stagnant du point de vue concurrentiel » (Stalk et Webber, 1993 : 94) comme si les praticiens ne pouvaient exercer leur choix. Pourtant, deux consultants de Mercer pressentent que gérer stratégiquement le temps ne se résume pas à la vitesse, que d'autres aspects demandent à être explicités en tenant compte du contexte et que les gestionnaires peuvent avoir prise sur le temps : « Mais la vitesse n'est qu'une dimension. D'autres aspects du temps sont plus importants selon les circonstances des clients: aller plus lentement, trouver la bonne séquence, prévoir dix ans d'avance f...] Le temps en affaires peut être aussi complexe qu'en physique. Les meilleurs joueurs en affaires peuvent nous aider à comprendre comment le temps fonctionne vraiment et comment on peut l'utiliser, le façonner et le retourner à notre avantage » (Slywotzky et Morrisson, 1999 :358). I 2 « Remember that time is money » (Franklin, 1748). Ford : my life and work, (Ford, 1922). 3 Si concevoir le temps comme une ressource de durée débouche de manière prédominante sur une stratégie de vitesse, les chercheurs Eisenhardt et Brown ont pour leur part contribué au développement d'une approche alternative avec le concept de « time pacing » fondé sur des rythmes et appelant une stratégie de synchronisation (Brown et Eisenhardt, 1997; Brown et Eisenhardt, 1998; Eisenhardt et Brown, 1998). Ces études suggèrent l'intérêt et la possibilité de considérer de multiples dimensions du temps dans la prise en compte du temps de la stratégie. De multiples perspectives sur le temps risquent de révéler de nouveaux aspects temporels à gérer et, par conséquent, une source renouvelée d'avantages concurrentiels fondés sur le temps (voir la figure 1). Figure 1. Effet de l'explicitation des postulats temporels 1 a. Point de vue traditionnel Phénomènes d'intérêt en management stratégique Temps comme Durée/Ressource Stratégie de Vitesse 1 b. Ouvrir la boîte noire du temps Phénomènes d'intérêt Révélation Nouvelles bases en de la multiplicité temporelles pour management des conceptions sur la stratégique le temps gestion stratégique Cette thèse sur le Management stratégique du temps s'appuie donc sur les deux postulats suivants : 1. Le temps se manifeste sous une multiplicité de formes construites par les acteurs comme suggéré par nombre d'études en anthropologie et sociologie des organisations; 2. Le management stratégique du temps va au-delà des approches dominantes du temps en stratégie qui mettent l'accent sur la vitesse et sur la cadence des décisions. La question générale : « Comment le temps est-il pris en compte dans la formation de la stratégie? » sera abordée à travers trois articles répondant chacun à une ou des sous- 4 questions qui s'insèrent dans la problématique plus large. Nous débuterons la thèse avec une recension des écrits sur le temps en management et en stratégie qui permettra au lecteur de se familiariser avec cet objet de recherche, le temps, et de situer plus précisément les trois articles qui suivront. Cette exploration sera accompagnée d'une réflexion épistémologique et méthodologique sur les approches propices à l'étude de ce phénomène. Les trois articles au coeur de la thèse seront ensuite présentés tour à tour. Le premier article tente de répondre à la question : « Quels sont les postulats temporels qui se cachent dans les classiques du management stratégique? ». Tel qu'expliqué dans le prochain chapitre, il s'inspire d'une réflexion de Mosakowski et Earley (2000) selon laquelle le manque de diversité dans le traitement du temps dans les écrits en management stratégique dynamique est tributaire d'un manque d'attention aux postulats temporels. L'examen d'un éventail d'articles classiques dont le propos porte sur la question : « Qu estce que la stratégie? », révèle la prédominance de postulats par rapport à l'orientation temporelle passé-présent-avenir et se veut une contribution à la reconnaissance de la multiplicité des temporalités dans la façon avec laquelle on écrit la stratégie. Les postulats de ces approches bien connues des praticiens sont identifiés, discutés et représentés graphiquement dans l'article : « Strategy is about the future.. .or is it? ». Le premier article de cette thèse est l'aboutissement d'un travail de réécriture et de recentrage suite à la présentation de versions préalables dans trois forums internationaux. Ainsi, les données préliminaires ont été présentées à la Strategic Management Society MiniConference qui avait pour thème Plurality, Perspectives and Paradoxes in Strategy et qui s'est tenue à Rotterdam en 2002. Ensuite, une version préliminaire de l'article intitulée Revealing Temporal Assumptions In Strategy: A Review Of Eleven Classic Articles From The Harvard Business Review a été publiée dans les actes de la conférence Management Futures de la British Academy of Management tenue à St. Andrews en 2004. Finalement, les commentaires reçus lors de la présentation de Strategy is about the future... or is it? à la conférence de l'Academy of Management tenue à Philadelphie en 2007 ont permis la mise au point cette dernière version. Les deux autres articles sont issus de données secondaires et de données d'entrevues semi-dirigées avec des membres du champ organisationnel des 5 biotechnologies en santé humaine : gestionnaires de firmes biopharmaceutiques, capitalrisqueurs, sociétés de valorisation, agents de brevet et chercheurs. Parce que cette thèse prétend à la possibilité de gérer le temps stratégiquement, elle ne peut ignorer l'aspect institutionnalisé du temps et c'est ce que le deuxième article explore. En effet, de nombreux auteurs se sont penchés sur des formes stabilisées du temps par l'entremise desquelles les groupes se coordonnent, font l'expérience du temps et donnent un sens à cette expérience (Schriber et Gutek, 1987; Clark, 1990; Zerubavel, 1979; Pluchart, 2000; Detnil et al., 2001; Lawrence, 2001; Orlikowski et Yates, 2002). Cependant, ces écrits ne discutent pas de mécanismes d'interaction entre les temporalités qui pourraient mener à la stabilisation et à la domination d'une temporalité particulière. Le deuxième article de cette thèse, « Inter-organisational time: the example of Quebec biotechnology », publié en mars 2007 dans la revue International Journal of Innovation Management, fait état du temps inter-organisationnel, une institution temporelle au niveau du champ organisationnel des biopharmaceutiques québécoises, et de ses variations opérées à la faveur de l'éclatement de la bulle technologique. Il répond aux deux questions suivantes : 1. « Quel est l'«ordre temporel dominant » dans le champ des biopharmaceutiques au Québec? »; 2. « Comment peut-on expliquer son avènement? ». Le temps n'est pas que durée ou vitesse et est révélé dans cet article sous d'autres formes que sont la séquence des événements, la synchronisation, la localisation temporelle, les fenêtres d'opportunité et les délais. L'article se penche en particulier sur les processus de découverte et de développement des médicaments, la carrière des chercheurs, la valorisation de la recherche, le fmancement des firmes essaimées et la protection de la propriété intellectuelle. Le concept d'entraînement expliqué plus loin dans cette thèse (McGrath et Kelly, 1986; Ancona et Chong, 1996) est mobilisé afm de montrer comment l'interaction entre une diversité d'acteurs, qui entretiennent des postulats temporels variés 6 par rapport à ces processus, donne naissance à une temporalité dominante dans un champ organisationnel qui les guide, les contraint et les habilite. Finalement, le troisième et dernier article de la thèse, « Transitioning after the bubble burst: A portfolio of strategic time horizons for biopharmaceutical ventures », veut rendre compte de la marge de manœuvre dont disposent les gestionnaires pour gérer le temps stratégiquement dans le contexte d'une variation du temps inter-organisationnel identifiée dans le deuxième article. Bien que dans leur évocation du phénomène d'entraînement, Ancona et Chong (1996) accommode l'action stratégique (Child, 1997), l'interrelation entre l'acteur et une institution temporelle dominante demande à être développée. Ce dernier article répond aux deux questions de recherche suivantes : 1. « Comment les gestionnaires de firmes biopharmaceutiques ont-ils exercé leur marge de manoeuvre dans la gestion stratégique des horizons de temps en contexte de changement de temps inter-organisationnel? »; 2. « Quelles sont les dimensions du concept d'horizon temporel qui reflètent les stratégies temporelles utilisées par les gestionnaires des firmes biopharmaceutiques? ». L'étude de terrain nous a donné l'occasion de remettre en question le postulat unidimensionnel de longueur d'un horizon de temps et de développer un construit bidimensionnel tenant compte du futur envisagé, fondement d'un modèle de portefeuille des horizons temporels stratégiques. Appliqué aux actions stratégiques des firmes à l'étude, le modèle de portefeuille focalise l'attention sur la dynamique intra-organisationnelle de réponse à un changement d'institution temporelle, le temps inter-organisationnel, et identifie des stratégies comme, d'une part, l'allocation de ressources sur des horizons de temps soit de manière concurrente, soit de manière synergique et d'autre part, une manoeuvre que nous identifions comme un « saut temporel ». L'article débouche fmalement sur la suggestion que, plus que le contenu même du portefeuille d'horizons temporels, c'est sa gestion dynamique qui peut être reliée à la capacité des firmes à obtenir les ressources nécessaires à la poursuite de leur développement. 7 Des versions préliminaires du troisième article ont été présentées d'abord au Forum industriel MINE: Joutes d'innovation (École Polytechnique, Montréal) en avril 2007 sous le titre : Strategically managing time in biotechnology after the bubble burst et au Dissertation consortium de l'Academy of Management en août 2007 sous le titre Dynamically recomposing time horizons: a portfolio model for biotechnology. Suivant la présentation des trois articles, nous présentons un chapitre de conclusion offrant une synthèse des trois articles avec une exposition des contributions de la thèse, des considérations pour les praticiens ainsi que des pistes pour les recherches à venir. II. L'ÉTUDE DU TEMPS EN MANAGEMENT ET EN STRATÉGIE 2.1 L'évolution des conceptions du temps en théorie des organisations Il y a vingt ans, paraît une recension des écrits sur le temps dans les études sur les organisations (Bluedorn et Denhardt, 1988), une recension englobant les théories de l'organisation et le design organisationnel ainsi que les domaines de la planification et du comportement organisationnel, dans laquelle les auteurs espèrent mettre un terme à « l'ignorance du temps dans les études sur les organisations » (316). D'entrée de jeu et s'appuyant sur la notion de réalité sociale construite (Berger et Luckman, 1967), Bluedorn et Denhardt (1988: 300) posent que « le temps lui-même est une variable, pas une constante [...et que] le temps est foncièrement une construction sociale ». Cette prise de position est lourde de conséquences pour un chercheur puisqu'elle exige une prise de conscience personnelle et une remise en question des a priori, les siens et ceux des autres qu'ils soient chercheurs ou praticiens. C'est aussi une prise de position qui amène à l'ouverture envers la multiplicité, porteuse à la fois de richesse et de complexité. La recension de Bluedorn et Denhardt (1988) permet de soutenir que, contrairement à ce qui peut être constaté dans le corpus d'études sur le temps ailleurs en sciences sociales, le concept du temps dans les études en management est rarement remis en question. Plutôt, les théoriciens en organisation acceptent sans discussion le concept de temps dominant en Occident, c'est-à-dire l'idée « d'un concept de temps objectif, unitaire (sujet à une seule interprétation), linéaire (progressant de manière régulière du passé vers le présent et l'avenir), et mécanique (composé de moments individuels sujets à une mesure précise)», sans se rendre compte que cette perspective est, elle aussi, une construction sociale et qu'elle « va même jusqu' à rendre les autres points de vue difficiles à discerner » (Bluedorn et Denhardt, 1988 :302). Et, c'est la remise en question de la perspective dominante, donc la problématisation du temps, qui tend à révéler la complexité des phénomènes temporels à de multiples niveaux d'analyse, individuel, de groupe, organisationnel et au-delà, ainsi que les interactions entre eux. 9 Mêmes si leurs idées n'ont pas pénétré la conception dominante en management, certains chercheurs contribuent déjà à étoffer cette idée de multiplicité des temporalités. Par exemple, remettant en cause la linéarité du temps, les études de Jaques (1956, 1964, 1979) suggèrent que les organisations abritent des tâches de nature cyclique dont la durée varie selon le niveau hiérarchique, suggérant ainsi que des activités stratégiques peuvent avoir un horizon mesuré en décennies contrairement à d'autres tâches dont la maîtrise nécessite des durées moindres. En révélant les subtiles différences dans l'interprétation que des gestionnaires de marketing font du comportement des consommateurs selon leurs années d'expérience, Clark (1978) suggère que le processus de planification de la production est influencé de manière fructueuse par la prise en compte d'une temporalité subjective. En mettant en lumière les aspects saisonniers de la production de légumes en conserve, Clark (1985) révèle l'interaction de multiples temporalités et leurs conséquences sur la gestion de l'espace physique, de l'organisation du travail et de la logistique. D'autres travaux remettent en cause l'objectivité du temps et suggèrent plutôt que les organisations abritent une multiplicité de temporalités dans leurs différents services internes qui s'accordent avec les attentes temporelles des partenaires externes de l'entreprise (Lorsch, 1965; Lawrence et Lorsch, 1967; Lorsch et Morse, 1974) représentant un défi d'intégration. Das (1986) met aussi de l'avant la subjectivité des planificateurs dont l'orientation future personnelle influence la préférence pour l'étendue de l'horizon de planification. De même, le modèle d'équilibre ponctué auquel est arrivée Gersick (1988) dans son étude du comportement des groupes de projet suggère encore une fois que chaque moment n'est pas égal puisque les membres de ces groupes réagissent différemment à la durée selon les phases du projet dans lequel ils sont engagés. Et puis, sur la base d'une vaste étude empirique, Schriber et Gutek (1987) suggèrent même qu'au-delà des dimensions temporelles explicites, que les gestionnaires reconnaissent dans les normes du travail (allocation du temps, horaires et échéances, séquence des tâches, cadence du travail, coordination et synchronisation), d'autres dimensions implicites échappent à leur gestion (autonomie par rapport à l'utilisation du temps, frontières 10 temporelles entre le travail et le non-travail, frontières temporelles intraorganisationnelles, routine versus variété dans les tâches) tandis que d'autres encore relèveraient de la culture (orientation temporelle, arbitrage entre qualité et vitesse, conscience de l'utilisation du temps). On en retient que le temps se manifesterait donc dans les organisations sous d'autres formes moins concrètes que celles communément appréhendées par les praticiens. En plus de la multiplicité révélée par une perspective subjective du temps, la recension de Bluedom et Denhardt (1988) fait état de travaux suggérant que des groupes, des organisations ou des sociétés puissent partager une même temporalité, distincte de celle d'autres entités similaires (Barley, 1985; Zerubavel, 1981) et avancent que la notion «d'entraînement social » (McGrath et Kelly, 1986) pourrait être mobilisée dans l'intégration de la multiplicité des temporalités révélée par une perspective qui dépasse le temps objectif. Le concept d'entraînement sera décrit de manière plus approfondie dans l'article 2 dont il constitue le socle théorique. Cependant, l'on évoquera ici que Bluedom et Denhardt (1988: 313-314) présentent l'entraînement comme un mécanisme de synchronisation de rythmes cycliques capable de relier des niveaux d'analyse. Toutefois, au moment de leur recension des écrits, l'utilisation de ce concept ne déborde pas des travaux de McGrath et Kelly en psychologie sociale (Kelly et McGrath, 1985; McGrath et Kelly, 1986) sauf pour des évocations implicites dans Lawrence et Lorsch (1967) et Schriber (1986). En rétrospective, la lecture de la recension de Bluedom et Denhardt (1988) nous amène à suggérer que les chercheurs en management désireux de prendre le temps comme objet de recherche à cette époque se devaient de relever les deux défis suivants: 1. S'ouvrir à la multiplicité des temps soit en : a) Prenant le tournant de la construction sociale ou à tout le moins en incluant plus de subjectivité dans leur approche; b) S'ouvrant à la connaissance sur le temps provenant de domaines connexes comme la sociologie et l'anthropologie, donc la considération de multiples systèmes de repérage temporel; 11 c) Dépassant l'appréhension du temps uniquement comme une ressource de durée, construction de la société industrielle. 2. Relier des niveaux d'analyse (individu-firme; individu-environnement externe; firmeenvironnement externe). Il est ainsi plus aisé d'apprécier que l'absence du temps dans les études sur les organisations n'est pas simplement la conséquence d'un oubli. Plutôt, son inclusion exigeait que les chercheurs développent une façon nouvelle d'appréhender le phénomène et s'ouvrent à la multiplicité alors que la diversité s'insère mal dans la tradition managériale d'unicité et de contrôle puisque « sans conteste, l'objectif du management a été de contrôler le temps et non de le problématiser » (Adam et al., 2004 : 3). Puis, dans la foulée du congrès de l'Academy of Management en 2000 sur le thème du temps, «A new time », quatre chercheurs suggèrent précisément de considérer le temps comme une nouvelle lentille au même titre que « le design stratégique, le politique et le culturel, dans la compréhension du fonctionnement des organisations » (Ancona, Goodman, Lawrence et Tushman 2001 : 645). Cette approche permettrait, selon eux, de véritablement révéler le temps à la fois dans les processus et les pratiques. En fait, les chercheurs promettent que le temps « s'insinuera dans les méthodes de recherche » (Ancona et al. 2001 : 646). L'étude du temps dans les organisations exigerait donc à nouveau une remise en question non seulement des théories mais également des méthodes de recherche. Ancona et al. (2001: 647) reconnaissent l'ampleur du changement en soulignant la nécessité de repenser comment les terrains sont négociés avec les firmes d'accueil, d'encourager la recherche sur le temps dans les thèses et celles publiées dans les revues et d'expérimenter avec de nouveaux types de collecte de données et d'analyse. Cet appel à une nouvelle diversification des approches théoriques et des méthodes pour appréhender le management et les organisations peut être vu comme à contrecourant de la perspective postulant un lien causal entre l'accumulation des connaissances et le consensus dans les paradigmes (Pfeffer, 1993). 12 2.2 Entretemps, dans le champ du management stratégique... Pendant ce temps, du côté des études en management stratégique, Stalle (1988) élève le temps au rang d'enjeu stratégique incontournable en prédisant qu'il sera la «prochaine source d'avantage concurrentiel », prédiction fondée sur la façon avec laquelle les Japonais « gèrent le temps comme la plupart des compagnies gèrent les coûts, la qualité ou l'inventaire ». Il élabore sa stratégie de chrono-concurrence3 misant sur la compression du temps et la vitesse au moment où s'effrite la domination des entreprises manufacturières américaines face à la concurrence japonaise. Concurremment, la vision traditionnelle de la stratégie, associée à un long horizon de temps et définie comme la gestion à long terme des destinées de l'entreprise, est mise à mal par la perception d'un environnement qu'on dit être devenu plus difficile à lire à cause de discontinuités technologiques (Tushman et Andersen, 1986), de l'hyperconcurrence (D'Aveni, 1994) et de la haute vélocité (Bourgeois et Eisenhardt, 1988). En outre, l'avantage concurrentiel, concept au coeur de « la question fondamentale dans le champ du management stratégique » (Teece, Pisano et Shuen, 1997: 509), n'est désormais plus discuté seulement en termes de durabilité mais aussi comme étant transitoire (Chakravarthy, 1997; Collis, 1994; D'Aveni, 1994; Eisenhardt, 1989), renouvelable (Williams, 1998) ou imprévisible (Eisenhardt et Sull, 2001), une situation pouvant mener à un jeu concurrentiel dans lequel l'anticipation n'est plus possible (Lengnick-Hall et Wolff, 1999). Cette situation amène les chercheurs à souhaiter une nouvelle approche en management stratégique qui tiendrait compte d'un niveau de risque et d'incertitude plus élevé, d'une diminution dans la capacité à prédire et de l'ambiguité dans laquelle se trouve la notion de secteurs industriels (Bettis et Hitt, 1995). Plusieurs, dont Porter (1991), appellent au développement d'une théorie dynamique de la stratégie qui mettrait donc le temps au coeur de la stratégie. En fait, les chercheurs commencent à proposer une gamme de notions temporelles pour la stratégie: l'idée de signaux et de fenêtres d'opportunité qui ne peuvent être ratées que sous 3 Traduction de l'expression anglaise plus connue de « time-based competition ». 13 peine de voir une firme malencontreusement éjectée du marché (Bourgeois et Eisenhardt, 1988; Taylor, 2000), les cycles rapides (Bower et Hout, 1988), l'intention stratégique (Hamel et Prahalad, 1989), les horloges doubles (Mitchell, 1991), la régulation temporelle (Gersick, 1994; Eisenhardt et Brown, 1998), les événements jalons (Eisenhardt et Tabrizi, 1995), l'idée d'un horizon à long terme qui n'excède pas trois ans, les rythmes basés sur des rituels, l'improvisation, sonder l'avenir, les transitions et les liens temporels (Brown et Eisenhardt, 1997), la concurrence en temps réel et la vitesse associées à Internet (Teece, Pisano et Shuen, 1997) et fmalement, la synchronisation de l'action (Ferrier, Smith et Grimm, 1999). Comme le montre le tableau I, outre l'approche de Hamel et Prahalad (1989) qui n'y est pas consignée et dont le propos, comme nous le verrons dans l'analyse proposée par l'article 1, porte principalement sur la nécessité de développer une perspective à très long terme, les autres notions temporelles peuvent être assimilées soit à une approche de « time pacing », ou gestion de la synchronisation (Brown et Eisenhardt, 1998; Eisenhardt et Brown, 1998) ou encore une approche de chrono-concurrence (Stalk, 1988). Alors que cette dernière est une stratégie de compression de la durée dans les processus de travail ayant comme objectif d'accélérer les processus menant à l'introduction de nouveaux produits, le « time pacing » est défini comme une situation dans laquelle « le changement est initié par le passage du temps » (Brown et Eisenhardt, 1998: 13) plutôt que par l'occurrence d'événements tels les actions des concurrents ou les nouvelles demandes de la clientèle. Ainsi, décréter qu'un changement devra être opéré à une date donnée ou après un laps de temps fixe contribuerait à contrebalancer la « tendance naturelle à changer trop peu et trop tard » ou même « trop souvent ». La gestion de la synchronisation porterait aussi les gestionnaires à être à l'afffit de rythmes existants. Finalement, cela créerait un « sens acharné de l'urgence » qui, parce qu'associée à des intervalles de temps prévisibles, apporterait aux gestionnaires focalisation des efforts, confiance et performance supérieure (Brown et Eisenhardt, 1998: 168). 14 Tableau I. Synchronisation et chrono-concurrence en stratégie Synchronisation Signaux et fenêtres d'opportunités Cycles rapides Horloges doubles Régulation temporelle Evénements jalons Horizon de moins de trois ans Rytlunes basés sur des rituels; Improvisation; Sonder l'avenir: Transitions; Liens temporels Concurrence temps réel et vitesse hiternet Synchronisation de l'action Clnono-concurrence Bourgeois et Eisenhardt, 1988 Taylor, 2000 Bower et Hout, 1988 Mitchell, 1991 Gersick, 1994: Eisenharcit et Brown, 1998 Eisenhardt et Tabrizi, 1995 Brown et Eisenharclt, 1997 Brown et Eisenhardt, 1997 Teece. Pisano et Shuen. 1997 Fenier, Smith et Grimm, 1999 Cependant, ces deux approches ont leurs limites. D'une part, elles laissent peu de place à la discrétion managériale. Ainsi, bien que la stratégie de « créer et même de dicter le rythme du changement que les autres sont forcés de suivre », illustrée par le cas d'Intel, est présentée comme une stratégie puissante, «fondamentale et souvent négligée » (Brown et Eisenhardt, 1998: 24, 163), elle demeure une stratégie de domination qui n'est pas à la portée de tous. De plus, le « côté sombre » de la chrono-concurrence (Stalk et Webber, 1993) souligne l'impuissance de certaines entreprises à se dégager d'un rythme qui ne leur appartient pas. D'autre part, en passant sous silence que le temps vu comme ressource est une construction des sociétés industrielles, les recherches en management stratégique se confment dans l'utilisation de « conceptions étroites du temps » insuffisantes à la compréhension temporelle des phénomènes (Whipp, 1994 :100), comme si, « les avancées faites par les sociologues industriels, les historiens et les étudiants des organisations par rapport à la pluralité de l'ordonnancement du temps n'avaient jamais été faites » (Whipp, 1994 : 103). On peut dire qu'à l'aube du vingt-et-unième siècle, les deux défis énoncés plus haut en théorie des organisations, soit l'ouverture à la multiplicité des temps et les liens entre les niveaux d'analyse, demeurent très actuels en management stratégique. Mais voilà que l'étude de Mosakowski et Earley (2000) avance que l'explicitation des postulats temporels s'avère une voie fructueuse dans la révélation d'une multiplicité temporelle dans les écrits en management stratégique dynamique. En effet, en adoptant la lunette des postulats temporels, ces auteurs révèlent une multiplicité de perspectives temporelles prenant à contre-pied « l'affirmation selon laquelle la pensée managériale occidentale représente un 15 point de vue étriqué sur le temps [...] le manque d'attention explicite aux postulats temporels a, dans une certaine mesure, masqué la diversité des points de vue représentés dans la recherche en management stratégique » (Mosakowski et Earley, 2000 :804). Cependant, on constate que le concept d'entraînement, promettant de relier les niveaux d'analyse, a surtout été repris dans les études sur le comportement organisationnel et l'étude de groupes mais qu'il a connu peu d'écho dans les revues les plus en vue en management et encore moins en management stratégique. On peut cependant citer quelques études plus récentes qui évoquent ou mettent à profit le concept d'entraînement sur des sujets d'intérêt pour les chercheurs en management stratégique : celle de Perlow, Okhuysen et Repenning (2002) sur la prise de décision et le contexte temporel, celle de Standifer et Bluedorn (2006) sur la gestion des alliances, l'étude de Perks (2005) sur un processus interfirmes de développement de produits et celle de Halbesleben (2003) sur la temporalité complexe des leaders ainsi que celle de Huy (2001) sur le rôle de la capacité temporelle dans les processus de changement planifiés. Finalement aujourd'hui, comment le chercheur en management stratégique peut-il faire avancer la recherche sur le temps dans son champ d'études? D'abord nous abondons dans le sens de Gerardo Okhuysen, lui-même chercheur ayant publié dans le domaine du temps, (voir entre autres Perlow et al. (2002) et Ancona, Okhuysen et Perlow (2001)), qui a déclaré lors de la conférence 2007 de l' Academy of Management que le temps était venu de cesser de vendre l'importance des études sur le temps et d'y aller de manière plus concrète : « Mettons-nous y!». Il est d'avis que le temps est désormais venu de développer des outils théoriques afin de les appliquer aux questions de l'heure et ainsi démontrer l'apport concret des réponses temporelles. Par ailleurs, la piste des postulats temporels indiquée par Mosakowski et Earley (2000) semble prometteuse car donnant accès à une pluralité temporelle sous-jacente et inexploitée. C'est ainsi que les trois articles qui forment le coeur de cette thèse prennent tout leur sens. Tandis que le premier article répond directement à l'appel de Mosakowski et Earley (2000) de porter une attention aux postulats temporels implicites des écrits en stratégie, le deuxième article mobilise le concept d'entraînement développé en psychologie 16 sociale (McGrath et Kelly, 1986) pour mieux comprendre comment les processus temporels de niveaux différents dans un secteur donné interagissent et se synchronisent pour donner lieu à une temporalité dominante. Finalement, le troisième article contribue à ré-ouvrir la question de la discrétion stratégique en examinant comment les entreprises du même secteur peuvent « gérer le temps » stratégiquement au-delà de la vitesse et du « timepacing » (ou de la gestion de la cadence temporelle). Toutefois, tel que mentionné précédemment, la prise en compte du temps en management et en stratégie exige non seulement de nouveaux concepts, mais également des méthodologies spécifiques. La prochaine section aborde en termes généraux les implications épistémologiques et méthodologiques de l'étude du temps. Nous expliquerons la méthodologie propre à chacune des études au sein des articles eux-mêmes. III. PRINCIPES ÉPISTÉMOLOGIQUES ET MÉTHODOLOGIQUES POUR L'ÉTUDE DU TEMPS EN MANAGEMENT ET EN STRATÉGIE "Ii is possible to philosophize endlessly on the "nature" of time. While such an exercise can be engaging and even of times enlightening, I have found it more productive to use a different approach". Edward T. Hall (1983: 14) Nous débutons ce chapitre en articulant le défi d'ouverture à la multiplicité des temps présenté à la page dix de la thèse avec trois principes ayant une incidence sur les méthodes dans les recherches intéressées par le temps en management. Dans un premier temps, nous discutons de ces principes qui font référence à des situations auxquelles seront confrontés les chercheurs qui répondent à l'incitation d'Okhuysen de s'atteler à la tâche 4 tout en les illustrant avec des exemples tirés des trois articles de la thèse. Dans un deuxième temps, nous présentons comment la méthodologie mobilisée pour la thèse — tant dans l'étude du corpus d'articles que dans l'étude de terrain — respecte ces principes. Ensuite, avec comme objectif d'aider les chercheurs à situer leurs intérêts de recherche concernant le temps, nous développons une typologie des approches pour les recherches empiriques sur le temps en management stratégique qui tient compte d'une part, de la distinction entre l'introduction du temps et l'étude du temps et d'autre part, de la considération d'un système de repérage temporel (SRT) unique ou multiple. De plus, nous examinons deux autres typologies, celles de Lee et Liebenau (1999) et de Van de Ven et Poole (2005), dont nous identifions les limites. 3.1 Trois principes pour l'étude du temps en management et stratégie Avant même d'entreprendre une étude sur le temps, la chercheure en management ou management stratégique est confrontée à des aspects épistémologiques et ontologique intimement liés aux méthodes de recherche que nous présentons sous la forme de trois 4 « Mettons nous y! », voir page 15 de la thèse. - 18 principes incitant la chercheure à la réflexion. Le premier principe porte sur la façon d'introduire le temps comme objet d'étude (e.g. par une appréciation de l'évolution temporelle des phénomènes et/ou par une analyse de la présence de concepts temporels dans un matériel discursif plutôt synchronique). Le deuxième principe concerne la conception du temps comme unique ou comme plurivoque. Le troisième principe concerne le caractère invisible du temps. 3.1.1 Introduire du temps et étudier le temps Plusieurs auteurs ont apporté une distinction entre des études en stratégie qui produisent des modèles de « variance » et celles qui produisent des modèles de «processus » (Van de Ven et Poole, 1005; Langley, 1999, 2007). Les modèles de variance présentent des explications de phénomènes en termes de relations entre variables, tandis que les études processuelles sont intéressées à la question « qui a fait quoi quand, c'est-à-dire, les événements, les activités et les choix ordonnancés au fil du temps » (Langley, 1999: 692). Par conséquent, comme signalé par Langley (1999 :693), la chercheure « est souvent dans l'obligation de conjuguer des données historiques recueillies lors de l'analyse de documents et des entrevues rétrospectives avec des données courantes recueillies en temps réel ». Dans les études de processus, bien que la chercheure n'étudie pas le temps en tant que tel puisque celui-ci n'est pas le phénomène central étudié, on peut dire que, par rapport aux études de variance, les études processuelles introduisent du temps dans la recherche en ce qu'elles « tiennent compte des liens temporels entre les événements, différentes échelles de temps dans le même processus et de la nature dynamique des processus » (Van de Ven et Poole, 2005 : 1383). Les considérations d'évolution temporelle ont été importantes dans le contexte de cette thèse, notamment pour les articles 2 et 3. Par exemple, pendant la collecte de données de la première phase de l'étude empirique effectuée pour les articles 2 et 3, (Voir le Tableau XVIII (article 3), Phase I), il est devenu évident que pour rendre compte du phénomène de management stratégique du temps il fallait témoigner de son contexte historique : la période de la bulle technologique dans l'industrie biopharmaceutique, son éclatement et la période post-bulle. Il y a donc eu collecte de données historiques ainsi que des entrevues à la fois 19 rétrospectives et faisant état de la situation courante (Voir le Tableau XVIII (article 3), Phase II). Une deuxième série d'entrevues a aussi été conduite lors de la phase de suivi (Voir le Tableau XVIII (article 3), Phase III). Le suivi du phénomène au fil du temps a donc exigé un design longitudinal. Par ailleurs, les études qui prennent le temps comme objet peuvent aussi être vues comme engagées dans la construction d'une « lentille temporelle dont la poursuite s'insinue dans nos méthodes de recherche ». Ainsi, l'accent sur le temps est plus ciblé, celui-ci se déclinant sous la forme de multiples entités comme « la synchronisation, la cadence, les cycles, les rythmes, le flot, l'orientation temporelle, et les interprétations culturelles du temps » (Ancona, Goodman, Lawrence et Tushman, 2001 : 646). Dans ce cas, un matériel discursif synchronique peut révéler des éléments de cette lentille temporelle. Par exemple, le premier article de cette thèse traite de l'orientation temporelle passéprésent-avenir dans des écrits en management stratégique, une dimension qui a émergé de l'examen des textes. Chaque texte mobilise ou interprète, si l'on peut dire, l'orientation temporelle offrant une richesse et une complexité jusque là non reconnue et pouvant même donner lieu à une reclassification des écrits en stratégie (Voir les Tableaux X et XI du premier article). 3.1.2 Temps de l'horloge et pluritemporalisme 5 La chercheure en management et management stratégique n'échappe pas au fait qu'ellemême puisse tenir le temps pour acquis. Elle se doit donc de prendre position par rapport au débat entourant l'idée d'un temps dominant dans les sociétés occidentales, communément appelé le temps de l'horloge. La chercheure peut adhérer à la perspective temporelle dominante en Occident, soit « un concept de temps objectif unitaire (sujet à une seule interprétation), linéaire (progressant de manière régulière du passé vers le présent et l'avenir), et mécanique (composé de moments individuels sujets à une mesure précise) » (Bluedom et Denhart, 1988: 302), un 5 Traduction de "pluritemporalism" (Nowotny, 1992 : 424), offerte par Grossin (2000: 6). 20 temps dit de l'horloge aussi identifié comme le temps ou le t de Newton et communément représenté sur l'axe des x d'un plan cartésien. Cette adhésion sans remise en question risque de rendre la chercheure immunisée contre l'idée de la pluralité des temps. Les études de quelque phénomène que ce soit par une approche de variance avec ou non une portion longitudinale constitueraient un choix de prédilection pour cette chercheure. Cependant, lorsque la chercheure adhère au pluritemporalisme, choix qui requiert une dose de réflexivité, nous suggérons qu'elle n'a pas à rejeter le temps de l'horloge contrairement à l'affirmation de Chiks et al. (2007: 482) selon laquelle « la perspective d'un temps objectif et homogène [...] devrait être abandonné [même si] cette perspective temporelle est difficile à interdire ». Plutôt, elle peut le considérer d'abord, comme une construction sociale au même titre que tout autre système de repérage temporel et ensuite, comme la plus standard des constructions sociales du temps car « étant donné notre enchâssement dans une société qui accentue le temps standard, ce n'est pas surprenant que le temps standard ou de l'horloge soit devenu l'orientation dominante envers le temps dans les écrits sur les organisations » (George et Jones 2000: 659). De plus, on peut remarquer que pour certains, le vocable standard laisse plus de place à l'idée de pluralité - il y aurait des constructions sociales moins standard - que le vocable dominant qui peut laisser croire au triomphe d'une construction sociale laissant autour d'elle un désert. Ainsi, à l'instar de (Clark, 1985 : 41), « on pourrait penser que le temps de l'horloge a totalement remplacé l'utilisation de trajectoires d'événements [construction sociale moins dominante] dans les sociétés capitalistes [...] mais ceci est inexact ». Au demeurant, la perspective de la chercheure est enrichie d'une ouverture à d'autres systèmes de repérage temporel moins largement diffusés, plus situés, pouvant révéler des interactions et des efforts soit de coordination entre individus et groupes soit de compréhension de l'environnement externe plus subtils que ceux permis par un système dominant, standard et largement diffusé. Notamment pour Clark (1990: 141), les systèmes de repérage temporel « les plus stratégiques se fondent sur des événements dont 21 l'occurrence est plus proche des formations irrégulières de nuages que du mécanisme régulier de l'horloge ». En effet, toute culture, toute société, tout groupe construit son propre système de repérage temporel, donc son « temps ». Ces systèmes de repérage temporel sont fondés sur une séquence d'événements, socialement construite et connue intersubjectivement, choisis pour une certaine régularité ou récurrence et durée, et infusés de sens. Cette séquence est plus ou moins institutionnalisée et largement diffusée (Clark 1985 : 41). Ces systèmes et instruments varient aussi selon les époques comme relatés par Attali (1982), Landes (2000) et Savoie (2004). Voilà pourquoi nous considérons que le temps de l'horloge est aussi construit que les autres temps, couramment appelés, «temps des événements » (Clark, 1985) puisque le temps de l'horloge est lui-même fondé sur des événements. En l'occurrence depuis 1967, le décompte du temps dit de l'horloge n'est plus fondé sur des événements célestes mais plutôt sur des événements atomiques, nommément «la fréquence du rayonnement émis lors de la transition atomique entre deux niveaux d'énergie particuliers de l'atome de Césium 133 » 6 . Dans les organisations, les systèmes de repérage temporel peuvent être vus comme des formes stabilisées et partagées du temps que les acteurs tendent à tenir comme acquises et à percevoir comme objectives. Ils «fournissent des cadres d'interprétation permettant d'anticiper les changements futurs » (Demil, Leca et Naccache, 2001 : 86). Une partie du travail du chercheur intéressé par le temps comme phénomène peut donc consister à les identifier et à révéler leur construction, leur sens et leur utilisation. C'est aussi un choix qui met l'accent sur une préférence pour des concepts de temps ancrés dans l'empirique et les approches inductives. Le pluritemporalisme sous-entend non seulement une diversité de façon de compter ou de repérer le temps mais aussi une cohabitation de ces systèmes de repérage temporel (Nowotny, 1992: 424). La diversité se voit tant dans les événements choisis pour créer les systèmes de repérage temporel que dans le sens attribué à des aspects temporels. Ainsi, Voir le site du Centre national de la recherche scientifique, http://www.cnrs.fecnrsimageslphysiqueaulyceelihatomiq.html (site consulté le 18 août 2008). 6 22 dans le cadre du deuxième article de cette thèse, le vocable « délai » comporte trois sens différents selon sa situation dans trois processus distincts : le délai est vu comme une occurrence normale dans le processus de découverte et développement des médicaments, comme partie du modus operandi du processus de protection de la propriété intellectuelle et comme un échec dans celui du fmancement des firmes essaimées. (Voir le Tableau XV, article 2). Tant les chercheurs que les gestionnaires et les fmanciers connaissent ces processus et se rendent compte de la diversité de sens. Comme le montre le tableau II, outre les approches historiques de Attali (1982), Landes (2000) et Savoie (2004), les études sur la pluralité des systèmes de repérage temporel s'inscrivent dans une tradition ethnographique et s'intéressent d'abord aux peuples primitifs (Mauss, 1904; Evans-Pritchard, 1940), puis à des milieux industriels (Roy, 1960; Cavendish, 1982), hospitalier (Zerubavel, 1979) et technologique (Dubinskas, 1988). Clark (1978, 1985) a produit des études de cas ancrées dans des milieux industriels mais est demeuré discret sur sa méthode. Bien que Zerubavel ait conduit une étude de terrain de type ethnographique, il y est volontairement entré avec un cadre conceptuel pour l'étude de « la structure temporelle de l'organisation sociale », qu'il crédite pour l'avoir « sensibilisé à « voir » les patterns temporels » (Zerubavel, 1979 :xiv, xvii). Quoi qu'il en soit, il demeure que toutes ces études ont exigé une longue interaction avec le terrain. Dans le cadre de l'étude de terrain pour cette thèse, nous avons opté pour une autre approche soit l'utilisation d'entrevues rétrospectives, méthode indiquée pour aborder des acteurs qui d'une part, ne se retrouvaient pas dans un même lieu physique et qui d'autre part, oeuvraient dans plusieurs types d'organisation d'un même champ organisationnel. Aussi, alors que l'approche par questionnaire de Schriber et Gutek (1987) pour une étude de normes temporelles dans les organisations a révélé de multiples dimensions temporelles, nous pensions que les entrevues semi-dirigées pouvaient permettre d'obtenir des résultats plus riches qu'un questionnaire puisque faisant une plus large place à l'interprétation des répondants. 23 Tableau II. Recension d'études sur le repérage temporel Auteurs Attali (1982) Monde occidental Landes (2000) Monde occidental vs monde chinois Savoie (2004) Monde occidental Mauss (1904) Evans-Pritchard (1940) Peuples primitifs Roy (1960) Cavendish (1982) Travailleurs industriels Clark (1978) Zerubavel (1979) Clark (1985) Dubinskas (1988) 7 Groupes Gestionnaires marketing Deux départements hospitaliers Travailleurs et gestionnaires de deux secteurs industriels Entreprise de génie génétique Système de repérage temporel Apport Succession deSRT s7aveccombinaison d'instruments et d'unités de mesure, ordre social et rapport au temps particuliers Différentiation selon l'époque. SRT utilisant l'horloge n'a pas intéressé les Chinois contrairement aux Occidentaux. Différentiation selon les cultures nationales et le problème à résoudre Recensionde troisgrandstypesdeSRTs : cyclique, éponyme et linéaire Différentiation selon l'époque Temporalités saisonnières Organisation sociale et matérielle caractéristique selon les saisons Unités du SRT : Lune, nuages, plantes Contraste avec SRT occidental Différentiation selon appartenance à civilisation (occidentale vs primitive) CoexistencedeSRTs(travailleurs et gestionnaires) SRTdominant desgestionnairespour l'organisation du travail Différentiationselonappartenance occupationnelle (managers vs travailleurs) Coexistence de SRTs (gestionnaires expérimentés et plus récents) Différentiation selon l'expérience de la tâche Coexistence de SRTs Différentiation selon le contexte cognitif d'usage Temporalités saisonnières Organisation matérielle caractéristique selon les saisons Différentiation selon le secteur, les exigences quotidiennes du travail et l'appartenance occupationnelle Coexistence de SRTs Difficultés dans la prise de décision sur l'avenir de la firme à cause des différences dans les SRTs des membres de l'organisation Différentiation selonl'appartenance occupationnelle etprofessionnelle (gestionnaires et scientifiques) et des exigences quotidiennes du travail 24 3.1.3 L'invisibilité du temps Lorsque la chercheure choisit de prendre le temps comme phénomène et qu'elle adopte une perspective de construction sociale, il lui reste un dernier défi, celui d'appréhender un phénomène invisible : « Mais le temps ne se laisse ni voir, ni toucher, ni entendre, ni goûter, ni respirer comme une odeur » (Elias, 1984: 5). Nous avançons que le temps ne peut être perçu qu'à travers ses manifestations indirectes. Ainsi, Schein (1985 :14) nous informe que les postulats temporels se dissimulent au niveau le plus inconscient de la culture. Ils demeurent habituellement implicites de telle sorte qu'ils ne sont pas formulés soit parce que nous ne les reconnaissons pas soit parce que nous les tenons pour acquis. Ils sont si intimement enchâssés dans notre vision du monde que nous les acceptons comme « une portion immuable de la réalité » (Bluedom et Denhardt, 1988: 300) quand en fait, ils varient d'un groupe ou d'une culture à l'autre (Bluedom et Denhardt, 1988; Trompenaars et Hampden-Turner 1997). En ce qui concerne les systèmes de repérage temporel, ils sont fondés sur des événements et comme le souligne le psychologue James J. Gibson (1975: 295) « les événements peuvent être perçus mais pas le temps ». Par conséquent, la chercheure doit être à l'affût des manifestations du temps « au travers des événements » (Demil et al., 2001 : 86), comme encore une fois, les événements des processus de travail ou ceux choisis par les répondants pour témoigner de la stratégie. Une approche par comparaison, que ce soit entre des cas ou des thèmes à l'intérieur d'un même cas, peut aussi « rendre l'invisible visible » (Pader, 2006: 166). Comme le montre le premier article de cette thèse, les postulats temporels peuvent être débusqués suite à un examen minutieux de textes. Et comme le montre le deuxième article de cette thèse, les différents sens et les dimensions temporelles usitées peuvent aussi être identifiés par un examen attentif d'événements, entre autres ceux composant des processus de travail. L'invisibilité du temps et son aspect tenu pour acquis font aussi en sorte qu'il puisse être fructueux de l'appréhender indirectement, par exemple, en abordant les 25 répondants avec des sujets plus concrets comme justement dans le cas de cette thèse, la stratégie et l'innovation. 3.2 Les principes qui ont guidé l'ensemble de cette thèse Dans cette section, nous allons d'abord brièvement décrire la méthodologie de la thèse dont les détails se retrouvent dans les articles eux-mêmes. Puis nous présenterons comment cette étude répond aux principes décrits dans la section précédente. L'étude ayant produit l'article 1 est fondée sur une analyse de contenu manifeste et latent appliquée à un corpus de onze articles du Harvard Business Review. Nous avons choisi les articles selon des critères développés d'une part, afin de nous assurer qu'ils aient été publiés dans une revue à la fois appréciée du monde académique et ayant une forte diffusion auprès des gestionnaires, et d'autre part, pour qu'ils soient à la fois représentatifs de « ce qu'est la stratégie » et reconnus pour leur contribution importante. L'étude empirique réalisée pour les articles 2 et 3 a adopté un design longitudinal par étude de cas enchâssés au sein d'un champ organisationnel unique. Nous avons procédé à trente entrevues auprès des membres du champ organisationnel, incluant des scientifiques et gestionnaires de quatre firmes. Nous avons présenté nos résultats à des capital-risqueurs et membre d'une société de valorisation au cours de deux présentations distinctes. Nous avons aussi procédé à quatre entrevues de suivi auprès des firmes. Toutes ces rencontres ont servi à échanger et à valider les résultats de l'étude de terrain dont la collecte de données inclut aussi une variété de données secondaires. Le codage, bien que laissant une large place à l'émergence, s'est tout de même intéressé à des thèmes spécifiques. Pour l'article 2, nous étions particulièrement intéressée aux rythmes des processus de travail et à leurs interactions (voir le Tableau XV, Article 2) tandis que pour l'article 3, nous avons recodé les entrevues en portant une attention particulière à la stratégie des firmes. Nous nous sommes appuyée sur une approche de théorie enracinée (Strauss et Corbin, 1998) et avons mobilisé une stratégie narrative (Langley, 1999). Nous reprenons maintenant les principes exposés à la section précédente et montrons dans le Tableau III comment cette étude y répond. Ainsi, 26 a) L'étude de terrain introduit du temps de par son design longitudinal ainsi que la collecte de données secondaires historiques, la conduite d'entrevues rétrospectives et synchroniques, le recours à des entrevues de suivi et un canevas d'entretien qui couvre les processus de travail. b) L'étude du corpus d'articles et l'étude de terrain étudient le temps en ce que l'analyse de contenu manifeste et latent laisse une large place aux codes émergents ce qui a donné lieu à l'émergence respectivement de l'orientation temporelle et des horizons de temps comme dimensions temporelles prépondérantes. c) Dans le cas spécifique de l'étude de terrain, on peut aussi mentionner que l'étude du temps a été rendue possible grâce à l'utilisation d'entrevues semi-dirigées qui ont permis à des notions temporelles d'émerger comme par exemple, la frontière temporelle de l'éclatement de la bulle technologique, et le fait que ces entretiens aient porté sur les processus de travail des répondants, qui de ce fait, guidait la chercheure sur leur terrain donc leurs préoccupations temporelles. d) En ce qui concerne le respect du pluritemporalisme, nous avançons que cela est dû à une combinaison de facteurs, le premier étant la préparation de la chercheure comme décrit sous la section 3.1.2. Cette préparation, ou sensibilisation au pluritemporalisme, se manifeste dans l'étude de terrain par le fait que la chercheure ne se penche pas sur la nature du temps, considération philosophique, et ne tente pas de générer une typologie du temps (Butler, 1995; Destri et Dagnino 2004). Plutôt, l'étude de terrain, par l'utilisation d'entrevues semi-dirigées sur les processus de travail et par une analyse de contenu attentive laissant place à l'émergence, apporte du matériel à la chercheure afin d'identifier les événements avec lesquels ses répondants construisent leurs systèmes de repérage temporel, comme les rondes, les phases, les stades etc. et leurs interactions tel que discuté dans l'article 2. e) La quête à l'identification des postulats temporels par une analyse de contenu manifeste et latent et par une approche de comparaison entre les textes (soit intra et inter textes, soit intra et inter unités ou firmes) peut être vue comme une tentative pour surmonter l'invisibilité du temps, et donner accès à un pluritemporalisme jusque là insoupçonné (Mosakowski et Earley, 2000). La pluralité des orientations 27 temporelles dans les articles classiques (voir article 1), l'interaction des temporalités des processus de travail (article 2) et les horizons de temps (article 3) en témoignent. De plus, nous soulignons que, contrairement à l'étude de Mosakowski et Earley (2000), tant l'étude des textes que l'étude de terrain rendent explicite l'approche de codage mise en oeuvre afin d'accéder à la richesse des conceptions du temps. f) Le recours à des sujets d'entrevues concrets pour les répondants, soit les processus de travail et le management stratégique, respecte le point de vue que le temps peut être perçu au travers de ses manifestations dans les événements et ainsi tente de surmonter les difficultés inhérentes à l'invisibilité du temps. Dans le but de compléter notre réflexion épistémologique, ontologique et méthodologique sur l'étude du temps, nous présentons maintenant les typologies des recherches empiriques de Lee et Liebenau (1999) et de Van de Ven et Poole (2005), mais avant nous définissons une nouvelle typologie construite sur les deux premiers principes énoncés plus haut. Tableau III. Méthode et réponse aux principes Étude du corpus d'articles (article 1) Étude empirique (articles 2 et 3) Méthode Analyse de données : • • Analyse de contenu manifeste et latent Approche comparative Répondant aux principes Étudier le temps Pluntemporalisme Invisibilité du temps Design de recherche : • Étude longitudinale Introduire du temps Collecte de données : • Entrevues semi-dirigées, rétrospectives et synchroniques (incluant suivi) • Entrevues portants sur les processus de travail (innovation et stratégie) • Données secondaires historiques Analyse de données : Introduire du temps et étudier le temps Pluritemporalisme Introduire du temps et étudier le temps Invisibilité du temps Introduire du temps • • Étudier le temps Pluritemporalisme Invisibilité du temps Analyse de contenu manifeste et Latent Approche comparative 28 3.3 Une typologie pour l'étude du temps en management stratégique À notre connaissance, les typologies des études sur le temps en management sont rares et nous en mentionnerons deux plus loin dans ce texte. Dans le but non pas tant de classer les études empiriques déjà réalisées mais plutôt d'éclairer les chercheurs intéressés à se pencher sur le temps dans leurs recherches en management, nous nous appuyons sur les deux premiers principes discutés plus haut, c'est-à-dire d'abord, l'idée d'introduire du temps et celle d'étudier le temps et ensuite, les notions du temps de l'horloge et le pluritemporalisme, pour construire une typologie des approches pour l'étude du temps en management stratégique. Les deux axes de la typologie sont d'abord, les études prenant le temps comme objet central ou périphérique et ensuite, les études utilisant soit seulement le système de repérage temporel dominant ou de multiples systèmes de repérage temporel (voir le tableau IV). Cette typologie se veut utile en : • Montrant de multiples façons avec lesquelles le temps peut être abordé dans les recherches, incluant le type de questions, les méthodes et les types de résultats attendus; • Subdivisant l'idée de «pensée processuelle» en deux composantes : l'aspect longitudinal et les événements comme données; • Soulignant que les études longitudinales ne sont pas du seul ressort des études intéressées par les processus; • Tenant compte de deux échelles de temps: le temps ahistorique ou détaché du contexte et le temps historique ou contextuel. E em Approche III: La temporalité Approche II: Temps comme succession 1"el rt 2 ,t, o cs. = m. cueu J.i cA 1 a= CeIn rA,a? CU Cà"" teI. .■■I$., g.,m ==ale2..!0ej == ,,,=,„.cu t:Li a)ce là.4■■ ...u = mj rzi-bd ré54. 5.1,ca E• -le E-1 .... .. c,,)e..,el.u,1 ,_e ..A.,, • cig =Po I ■1 Utilisation du temps standard pour des études lom itudinales. Utilisation du temps standard pour des études longitudinales. Événements peuvent être utilisés pour Étude des interactions entre systèmes de construire des SRT locaux et/ou la durée mesure et/ou interprétations. peut être mesurée selon le SRT dominant. Phénomène est appréhendé en termes d'événements signifiants identifiés soit par le chercheur ou les acteurs. Aspects temporels de séquence (succession) et de durée sont mobilisés de manière prépondérante. Intérêt pour le dynamisme d'un phénomène. Appréhension de la temporalité d 'un phénomène i. e. les mu ltiples aspects temporels (e. g. orientation temp orelle, urgence, rythme d'interaction, cadence, polychronicité etc. ), la pluralitédes interprétations et la multip licitédes systèmes de mesure, locaux ou standardisé. Utilisation du temps standard pour des études longitudinales. Utilisation du temps standard pour des études longitudinales. d 'événements Aspects temporels comme le délai avant l 'échec, l 'ordre d'entrée dans un secteur etc., mesurés de manière standard, sont expliquées par des relations avec d 'autres variables. Aspects temporels comme l 'âge, la durée d'occupation d'un poste, l 'ordre d 'entrée dans un secteur etc. sont mesurés de manière standarddans des études transversales (incluant les études de variance) pour exp liquer un phénomène. reu r pour le temps Temp s est périp hérique ou absent Temps est centra l du p hénomène étudié au phénomène étudié Approche I: Temps tenu pour acquis ou Approche IV: Temps comme variable le temps comme variable indépendante dépendante 29 30 Le tableau V reprend la typologie avec l'exemple de l'orientation temporelle 8 afin d'illustrer comment les questions de recherche posées (Q), les méthodes utilisées (M) et le type de résultats obtenus (R) varieront suivant l'une ou l'autre des quatre approches choisies. Un autre exemple, celui de l'étude de Brown et Eisenhardt (1997), montre que les quatre approches identifiées ne sont pas mutuellement exclusives. Ainsi selon notre typologie, nous considérons cette recherche comme intéressée par les événements (Approche II) car les chercheurs ont posé des questions du type « quand un événement en particulier s'est produit » et se sont intéressées « généralement sur le processus de gérer de multiples projets » Brown et Eisenhardt (1997: 5). Les auteures affirment que le succès des portefeuilles de produits a été défini selon les aspects identifiés par les répondants eux-mêmes incluant « le respect de l'échéancier » et «le respect de la date de lancement » (Brown et Eisenhardt, 1997 : 6), qui ont été mesurés de trois façons : d'abord en entrevue avec les répondants qui évaluent si chaque projet du portefeuille est à ce moment considéré comme respectant l'échéancier et la date de lancement; ensuite par questionnaire, les répondants évaluent le degré de respect de l'échéancier et de la date de lancement sur une échelle de Likert en 10 points; finalement, en tenant compte « des évaluations quantitatives provenant des entrevues ». Tout cela est bien en lien avec les méthodes identifiées pour l'approche II. Mais en plus, l'utilisation de données qualitatives provenant d'entrevues et l'attention des auteures pour la manière avec laquelle les managers rapportent eux-mêmes comment ils appréhendent le temps leur permet de s'immerger plus profondément dans la dimension temporelle du phénomène et de définir un nouveau construit, « probing into the future », construit qui est subséquemment relié à la performance. On peut donc considérer cette étude aussi comme une recherche selon l'approche III. 8 L'orientation temporelle chez l'individu est généralement définie comme la prédominance d'une zone temporelle (passé, présent ou avenir) dans la personnalité. Q : Quelle est l'influence de la formation pro fessionnelle et du secteur d'activités sur l'orientation temp orelle des dirigeants? M: Questionnaire, analys e quantitative. R: On retrouve plus de dirigeants avec une orientation Mure chez les dip lômés en sciences sociales et administration que chez les scientifiques tout secteur d'activités confondu. Études longitudinales : Temp s historique )V ee=• •coLna)roa.)cn •C •—• •0 0 ;il . F.. 0C. 0 .1)c. cc,c .__,..,.., .9.`-'-,_.e'1-)u0 .-› • .0 0 0 .. m e.2.)•-du*--• 0,oe. ,ii.) oa.)ob.0 '.a ....-+ CD (zr.n -.52 .- :5 — 5,.. e . r, .5 O. -e e -o- 1v, 1.I.) ci:.;-... . .... e c. E. g '1"). :5• • ..b" "5(d -.g . .-5, '88 .8" . . rp,g ""' c.)a) '1) Ê k-n> °*) ; -g p.,.°•C .1) e e ti0 n., k-•-. '--1 z-;--' "Ô 1.1e`.1 e0 ''n - É se .7,....ç,.(à.,(1.)qj . ■.0ej e--1 fu..e el..-nul (D, --e0 ,. g...tb , e P.....->z a- .1.,....q qi.) ,0.) › ..-'='..'un[--;0 •C r! ...Zt.°• leeliiry .• . gg â .- • u -g e •• .,§ oser. E oz.. eiLl 1- i'A s ›•,- Études longitudinales : Temp s historique Q : Quel est le p o ids de l'influence de l'orientation temp orelle des dirig eants dans une prise de décision stratégique dans un secteur d'activités particulier? M: Questionnaire, analyse quantitative. R: Une orientation future acc élère la prise de décision. Intérêtdu chercheur p our le temp s Temp s est périphérique ou absent Temp s est central du p hénomène étudié au phénomène étudié Approche I: Temps tenu pour acquis ou Approche IV: Temps comme wu-lubie le temps comme variable indépendante dépendante 31 rel0 0 0.) Ê e .. 0 0 .kP-...:.. ) . o 0 ,e— •e g-0 8 8 g C.) e- • il-i.,0 •.s-..5 -.g • -g ' c e. .•*4 e g. -e ..,. 0.) t •0 .... •-e D.' ...,•.:„ z .. -.1 1-... ..-.0e t.... ..., .- ..g %-.CII cn v, e,, •e.F,....à. 0.. etr,t»• • *scri);a.,-g....e, Ê T,', :8 › .ci ,.... .4e ■•••-4 , ri; LI g in.81i.4.è je 0 fx .z a> E-1 .0 '5a>,-. ze."0 za te o ce .5 •5 FI ... E-1e.: .,t-'.0 ee ,-.nel 5 5 Eie) 8«, .61el'' CP" 1 gliClà‘" e ,a,t. w - tn e 32 Notre typologie met aussi en lumière la proximité entre les recherches des approches II et III et la possibilité de collaborations entre ces chercheurs. L'exemple de la recherche de Brown et Eisenhardt (1997) laisse soupçonner qu'une approche exploratoire et inductive peut jeter des ponts entre les deux approches. On peut dire aussi que la collaboration est possible entre les chercheurs des approches III et IV sur la base de leur intérêt commun pour un thème de recherche spécifique. Par exemple, des chercheurs se sont intéressés au construit de profondeur d'horizon 9 (« temporal depth») et ont posé entre autres questions : «Quelles sont les profondeurs d'horizon futur et passé des entrepreneurs ?» (Bluedom et Martin, 2008 :4). La collecte de données s'est faite par questionnaires envoyés par la poste. La recherche s'intéressait au rôle joué par la profondeur d'horizon et d'autres variables sur le niveau de stress des entrepreneurs (Approche IV). On peut suggérer que cette recherche pourrait se poursuivre en posant une question comme : « Quels sont les aspects temporels qui entrent dans la description que les entrepreneurs font de leur niveau de stress? » qui amènerait une collaboration avec des chercheurs habilités à faire des entrevues sur le terrain et une analyse inductive qui pourrait déboucher sur l'identification d'autres aspects temporels que la profondeur d'horizon ou encore une description plus riche et située du construit de profondeur d'horizon (Approche III). Cette thèse démontre des caractéristiques assimilables aux approches II et III de la typologie présentée au tableau IV. Ainsi, l'objectif premier de l'étude du corpus des articles est de révéler la temporalité sous-jacente dans les écrits en management stratégique et est ouverte à ses multiples manifestations, notamment la plus recensée par l'étude, l'orientation temporelle (Approche III). De plus, l'étude empirique à la base des articles 1 et 2 s'est entre autres penchée sur cinq processus de travail tel la découverte et le développement des médicaments, la protection de la propriété intellectuelle, la valorisation de la recherche, le financement ainsi que l'évolution de la carrière des chercheurs. La chercheure a donc été guidée par les répondants et par les données secondaires pour identifier les événements signifiants des processus, principalement en termes de séquence et de durée. Cette durée est mesurée à la fois par le temps de l'horloge et par d'autres événements (« ronde », 9 Définie comme « les distances temporelles vers le passé et l'avenir que les individus et les collectifs considèrent habituellement lorsqu'ils contemplent des événements qui se sont passés, peuvent s'être passés ou peuvent arriver » (Bluedom, 2002: 114). - 33 « événements jalons », « phases de recherche », etc.). Finalement, l'étude de terrain a aussi suivi l'évolution des firmes sur une période de plusieurs années. Nous mentionnons maintenant deux autres typologies d'approches dans les études sur le temps dans les organisations. D'abord, celle de Lee et Liebenau (1999), bâtie à partir d'une part, d'une dichotomie temps de l'horloge/temps social et d'autre part, du temps comme variable dépendante ou indépendante. Nous avons déjà discuté plus haut de l'aspect construit de tout système de repérage temporel, rendant la dichotomie temps de l'horloge/temps social illusoire. De plus, s'en tenir à l'idée de variables, fissent-elles, indépendantes et dépendantes, tend à évacuer l'idée de la pensée processuelle parce que d'une part, réduisant le processus à une variable et d'autre part, ignorant les événements comme donnée riche des processus (Langley 2007; Langley, 1999). Par conséquent, cette typologie tend à confmer, par exemple, l'étude de l'orientation temporelle dans une approche combinant le temps comme variable indépendante et l'utilisation du temps de l'horloge (voir le tableau VI). Tableau VI. Typologie de Lee et Liebenau The Concept of Cook lime 'Ibo Concept of Social Thne Decickng Tinte lodependeat variable - lime orientelian — lime as anoures - lime masure and deadline clients - lime-baud competidon Varying Due - maltiplicityof lime - strasegy babas Working rune Dependent variable - lime use or time budget - s'affins hours decisioo making and dose horizon Changing »ne - evahusdon fumiez bchnology, tinte and social order - Won:mica tecimology and time fkarne information technology and temporal dimensions Source : Tableau 1, « Four notions of temporality in organizational studies », dans Lee et Liebenau (1999: 1041). 34 En deuxième lieu, nous mentionnons la typologie des approches pour l'étude sur le changement organisationnel (Van de Ven et Poole, 2005) dans laquelle chacune des quatre approches, ainsi que les théories qui en sont issues, adoptent une perspective temporelle distincte (voir le Tableau VII). Les axes sur lesquels est fondée la typologie sont au centre de deux différences de point de vue entre les chercheurs de ce domaine notamment, «par rapport au fait que les organisations sont des choses ou des processus et par rapport à l'utilisation des méthodes de variance ou de processus pour mener des recherches » (Van de Ven et Poole, 2005: 1377). Tableau VII. Typologie de Van de Ven et Poole Ontology An organ.ization is represented as being: A noun, a social acton A verb, a process of a real entity ( -thing') orzanizing, emergent flux Variance methocl Approach I Variance studies of change in organizational entities by causal analysis of independent vaiiables that explain change in entity (dependent variable)? Approach 1 V Variance studies of organizing by dynamic modeling of agent-based models or chaotic complex adaptive systems Process narratives Approach Process studies of change in organizational entities narrating sequence of events, stages or cycles of change in the development of an entity Approach III Process studies of organizing by narrating emergent actions and activities by which collective endeavors unfold Epistemology (Method for studying change) Source : Tableau 2, « A typology of approaches for studying organizational change », dans Van de Ven et Poole (2005 : 1387). Cependant, cette typologie relègue la construction sociale du temps à un seul quadrant (Approche III) ce qui propulse la construction dominante et standard du temps dans une position objective (Approche I). Bien que les auteurs reconnaissent que « ces perspectives temporelles ne sont pas mutuellement exclusives » (Van de Ven et Poole, 2005 : 1394), leur typologie n'est pas construite pour tenir compte du pluritemporalisme, donc de l'utilisation concurrente de multiples systèmes de repérage temporel. 35 En conclusion, nous suggérons que la typologie issue de cette thèse a l'avantage de respecter l'idée que tous les systèmes de repérage temporel sont construits tout en accommodant l'utilisation du système standard. De plus, il est possible de voir que des chercheurs ne prenant pas le temps comme objet central de leurs recherches contribuent tout de même à infuser plus de temps dans les recherches soit par des études longitudinales, soit en se penchant sur des aspects temporels mesurés par le système de repérage standard. On voit mieux qu'une pensée processuelle exige l'examen d'événements et non seulement des variables habituelles et bénéficie d'une analyse de type interprétative. On constate aussi que des rapprochements sont possibles entre chercheurs soit parce que leurs visions du monde sont semblables (Approches II et III) soit parce qu'ils partagent des intérêts de recherche (Approches III et IV). Nous terminons cette section sur la suggestion que « l'art méthodologique consiste donc à choisir les méthodes qui sont appropriées dans le contexte des perspectives du temps et des objectifs de recherche [...] » (Sabelis, 2009: 170) car chez les chercheurs qui abordent le temps comme phénomène, « il est de plus en plus accepté que les études sur le temps requièrent une approche multiple ou kaléidoscopique » (Sabelis, 2009: 168). Nous présentons maintenant les trois articles de cette thèse. Par la suite, nous poursuivrons avec la conclusion de la thèse. IV. ARTICLE 1 « Je m'intéresse à tout ce qui est invisible, qu'on ne voit pas mais qu'on ressent, tout ce qui chuchote et qu'on n'a plus le temps d'entendre » Lino (Alain Le Brun), illustrateur et peintre, cité dans Laurin (2005) 37 Strategy is about the future...or is it? ABSTRACT Because we often equate strategy with setting goals and allocating resources to achieve them, we commonly assume that strategy is about the future. This paper offers a complementary view of the relationship that strategy entertains with the future by discussing the construct of temporal orientation meaning the past-present-future triad. We argue that classic articles on strategy incorporate implicit assumptions about past-presentfuture that are flot necessarily recognized by authors and practitioners. We use eleven classic articles from the Harvard Business Review to illustrate the diversity in the treatment not only of the future but also of the past and the present. We suggest that the temporal diversity in how strategy is written about has yet to be recognized and taken advantage of. Keywords: Assumptions, future, strategy, temporal orientation, time 38 INTRODUCTION 7 ...] most of us most of the time pro bably do flot devote much attention to matters beyond shallow pasts and futures. Deeper times tend to be left to temporal specialists like historians, archaeologists, futurists, and strategic planners" (Bluedorn 2002:258). Ever since Stalle (1988) introduced time into strategy through his account of how the Japanese were "managing time the way most companies manage costs, quality or inventory", researchers have proposed a range of temporally-based notions for strategy such as signais and windows of opportunity (Bourgeois and Eisenhardt, 1988), fast cycles (Bower and Hout, 1988), strategic intent (Hamel and Prahalad, 1989), dual docks (Mitchell, 1991), time pacing (Gersick, 1994; Eisenhardt and Brown, 1998), milestone events (Eisenhardt and Tabrizi, 1995), ritual-based rhythm, improvisation, future probing, time-paced transitions and time links (Brown and Eisenhardt, 1997) as well as action timing (Ferrier, Smith and Grimm, 1999). Moreover, because of an environment viewed as more difficult to decode due to technological discontinuities (Tushman and Andersen, 1986), hypercompetition (D'Aveni, 1994) and high-velocity (Bourgeois and Eisenhardt, 1988) and as durable competitive advantages came to be seen as transitory (Chalcravarthy, 1997; Collis, 1994; D'Aveni, 1994; Eisenhardt, 1989), renewable (Williams, 1998) or unpredictable (Eisenhardt and Sull, 2001), contributing to a situation that could prevent anticipation (Lengnick-Hall and Wolff, 1999), strategy researchers have been calling for a new approaches to strategic management. Many, including Porter (1991), have advocated a d3mamic theory of strategy. Thus, time has become a major concem in strategic management. As the quest for more dynamic approaches to strategy goes on, how we integrate time into strategy may be expected to continue to spark interest. And, as Das (2004: 72) forcefully argued recently, incorporating time into strategy should start with the future. "Not the past, certainly. Not even the present. But the incessant, inexorable, soon-to-be-here future". Indeed, the future does appear to be a natural companion of strategy. Strategy practitioners well know that they deal with the future when they set goals and devise strategies as well as allocate resources to achieve them over a certain temporal horizon. In fact, many research 39 efforts have been invested in topics that discuss the future such as vision, forecasting, foresight and scenarios as their practical applications appear obvious. Furthermore, misevaluating the future is costly to both firms and individuals. With the comfort of hindsight, declarations by great business people have even been ridiculed with Thomas Watson's statement about the market for computers as a classic case in point 10 . Beyond the first reaction of amusement, these statements remind strategists of the unavoidable difficulties surrounding the assessment of the future. This article acknowledges the centrality of the notion of the future to how strategic management is understood and practiced. However, we want to expand the understanding of the connection between strategy and time by discussing a complementary view, that of "temporal orientation." This is defmed both in terms of the dominance of a single time zone (past, present or future) in people's thinking as well as relatedness between the three time zones (Cottle, 1967; Holman and Silver, 1998). Our aim is to show first, that temporal orientation underlies conceptions of strategy, though in an implicit manner, and second, that approaches to strategic management exhibit heterogeneity in their implicit treatment of the past-present-future orientation and fmally, that both strategy scholars and practitioners can benefit from this yet unacknowledged and untapped diversity. The paper is organized as follows: First, we will engage the reader in a theoretical discussion of the temporal orientation concept and suggest that it may be worth investigating further as a means to introduce a subjective side of time into strategic management approaches including dynamic theories of strategy. We will also argue that revealing implicit temporal assumptions may be useful for both strategy researchers and practitioners. Second, we will present the methods and findings of our study of the temporal orientation assumptions of eleven classic articles in Harvard Business Review. Finally, we will discuss the research opportunities and practical applications of exposing past-present-future assumptions in strategic management approaches. 10 We will quote only two such declarations: "I think there is a world market for about five computers" (Thomas Watson, Sr., 1943); "There is no reason why anyone would want a computer in their home" (Kenneth Olsen, 1977). More quotes are available at www.iitm.comiWeeklv update/Weekly 78 Aug14 2002.htm#Feature%20Article 40 THEORETICAL BACKGROUND Temporal orientation The past-present-future time zones have sparked interest in human affairs at least since the fourth century A.D. when Saint Augustine denied the very existence of the future and of the past outside of the mind and consecrated existence only to the present 11 . Since then however, temporal orientation has been acknowledged as an individual and organizational predisposition worthy of being researched in management studies (Van de Ven and Poole, 2005). Temporal orientation is reported as varying widely across cultures (Kluckhohn and Strodtbeck, 1961; Gonzalez and Zimbardo, 1985; Trompenaars and Hampden-Turner, 1997) and individuals (deVolder, 1979; Gonzalez and Zimbardo, 1985; Zimbardo and Boyd, 1999) although context bas been found to impinge on a stable temporal orientation (Zimbardo and Boyd, 1999). Individual temporal orientations have been reported as predictors of behaviours in risk taking (Boyd and Zimbardo, 2005) as well as goal setting and success (Boniwell and Zimbardo, 2004) while Schein (1992: 106) distinguished firm behaviours and priorities on the basis of their dominant temporal orientation. So far, management and strategy researchers have given more attention to the future orientation than to the past-present-future orientation. For example, Das (1986) found that variation in the future orientation of executives, from near to distant future, impacts their preference for the length of the planning horizon they choose to work with. However, the "suent politics of time" (Das, 1991) that presides over the negotiation for a shared planning horizon among members of a top management team with varied future orientations remains to be elucidated. Lawrence and Lorsch (1967) suggested a reverse relationship, from external environment to future orientation inasmuch as characteristics of the externat environment are said to influence and account for the variability in the future orientation of members from several departments of firms in three distinct industrial sectors. Das and II Confession 20 in Wamer (2001). 41 Teng (2001) developed a contingency model of strategic risk behaviour that includes individual strategists' future orientation. Hay and Usunier (1993: 319) proposed a framework of six levels of strategic planning characteristics present in Western management styles each with its own time orientation. However, the future remained the predominant time zone in four out of six levels of strategy while the present and the past were accounted only in strategies pertaining to career planning and annual budgets. However, scholars do recognize the possibility that past experiences and present moods may influence perceptions of the future and that interaction between the time zones may be fruitful (Trompenaars and Hampden-Turner, 1997: 122). Attempts have been made to integrate temporal orientation into studies of the top management team and of strategic decisions. For example, Hurst, Rush and White (1989) link organizational renewal and innovativeness with the capacity of the top management team to think beyond frameworks of logic and rationality that "depend upon normative structures based in the past" and tend to perpetuate past situations. Rather they suggest that organizational renewal requires a more creative framework that allows interaction of logic and rationality with individuals' intuition, insight and feelings, a combination that is hypothesized as allowing a fertile interaction between their past and future orientations. El Sa (1983) revealed another practical application of a past-future link by showing that the further in the past an executive thinks the further in the future he can plan. Bluedorn (2002: 114) pursued this idea further and developed the concept of temporal depth as the "temporal distances into the past and future that individuals and collectivities typically consider when contemplating events that have happened, may have happened, or may happen". Although their model of the psychological context of strategic decisions integrates past events, present conditions and future outlook, Bateman and Zeithaml (1989) fall short of including the temporal orientation. They do however recognize its role when they state that "the same objective future prospects, viewed from different orientations or "mind sets", will lead to different, biased decisions". 42 Recently, Cunha (2004: 134) argued that strategic foresight requires "an effort for articulation between past experiences, today's reafities and possible trajectories" and suggested a "time-travel perspective" (147) that introduces the present and the past to a practice traditionally focused on the future. Another interest of the past-present-future orientation to strategy rests on its participation to the constitution of a group's worldview. As Schein (1992), pointed out members of a group share basic assumptions about time including a basic time orientation. Because time orientation "is thought to exert a powerful influence on thought, feeling, and behavior" (Zimbardo, 1994 cited in Holman & Silver, 1998), it could account for behaviors such as the interpretation of the externat environrnent as well as decision-making, both conducted by strategists. We argue here that developing the construct of past-present-future orientation in strategy would introduce a rich subjective view of time into the realm of strategic management and research that is missing from most conceptions of the field. For example, Mosakowski and Earley (2000), drawing from work in anthropology, psychology, sociology and management note that "strategy researchers [...] generally ignore a subjective view of time and the temporal perceptions of actors in their models" and that "at worst, time is incorporated into theories and empirical models of firm dynamics with virtually no attention to assumptions about time". Moreover, Bosch (2001) suggests that it is the combination of both the "objective dimension" of time, or the dock and calendar aspect, and the "subjective dimension" of time, or psychological aspect of time, that makes time strategic 12 . Given that time orientation usually remains in the domain of implicit assumptions, we suggest that many well-known approaches to strategic management may involve implicit temporal assumptions about past-present-future that are flot necessarily recognized by theorists and practitioners. We now turn to the importance of exposing these assumptions for both research and practice. 12 Our emphasis. 43 Why are assumptions important? If "the lack of critical assessments of strategy research is a conspicuous barrier to more rigorous and useful research" (Srivastava, 1987), then we suggest that exposing assumptions can be seen as a means to improve such rigor and usefulness. Revealing and discussing assumptions provide an opportunity for theorists and practitioners alike to assess how the assumptions of a conceptual tool match those of the situation at hand. For example, Hurst et al.'s (1989) creative management model is an attempt at matching their model's temporal assumptions with those of a context in which managers are confronted with novelty and ambiguity, which the authors daim, are better served with a time orientation other than the past orientation. Attempts to reveal underlying assumptions have been used in previous management research to highlight the strengths and limitations of different theories (Meyer, Tsui and Hinings, 1993) as well as to provide an opportunity for building more robust theories (Oliver, 1991) and to contrast approaches to strategy (Teece, Pisano and Shuen, 1997). Just as Roxburgh (2003) showed, in an enlightening piece written for a readership of strategists, being aware of and prepared for one's own braùi's flaws can help managers avoid bad strategies. Hence, we suggest that changing implicit assumptions into explicit topics of discussion may contribute to sounder approaches to strategic management. Mason (1969) may have best formulated the transparency, relevancy and improved decision making benefits brought about by examining assumptions when he wrote that "a good planning technique [... ] should expose the assumptions underlying a proposed plan so that management can reconsider them [and] it should suggest new and more relevant assumptions upon which the planning process can proceed". In regards to temporal assumptions per se, Schein (1985) informs us that they lie at the most unconscious level of culture and that "each culture holds assumptions about the nature of time and exhibits a fundamental orientation toward past, present and future". Temporal assumptions usually remain implicit and as such are not formulated either because we do flot know about them or because we take them for granted. Our temporal assumptions are so intimately embedded in our worldview that we accept them as an "immutable part of 44 reality" (Bluedom and Denhart, 1988: 300) when in fact, they vary across groups and cultures (Bluedorn and Denhart, 1988; Trompenaars and Hampden-Turner 1997). Challenging temporal assumptions opens up new possibilities for research and practice. Thus, Bluedom's (2002) challenge of the assumption that time horizons appropriate for strategic management run solely from the present to the future has led to the concept of temporal depth, defined as the total horizon from the present towards both the past and the future on which strategic decisions are based. Applying this new concept to the understanding of firm performance, Bluedorn and Ferris (2004) show that the commonly held belief that managing for the long term is best (Miller and Le Breton-Miller, 2005) may flot hold for firms of ail ages. By focusing on implicit temporal assumptions in dynamic theories of strategy, Mosakowski and Earley (2000) challenged an assertion about the narrow view of time in strategy (Bluedom and Denhart, 1988) and unmasked a yet unacknowledged diversity that opens up opportunities for scholars interested in dynamic theories of strategy to (1) Incorporate a subjective view of time in their theories and (2) Explicitly discuss their temporal assumptions when studying dynamics. In addition, practical applications such as matching time views with firm choices and industry conditions as well as using current time views either to change them or to anticipate competitors' strategic choices are suggested. RESEARCH QUESTION So far, we have shown that (1) Relevance and rigor in research may benefit from revealing assumptions in general; (2) Scholars may not recognize the implicit temporal assumptions they infuse into their theories; (3) The subjective side of time is flot incorporated in strategic management approaches; (4) Past-present-future orientation's contribution to worldviews may help in understanding strategic practices such as environment interpretation and decision-making. Given our interest in both research and practice, we have chosen to examine prescriptive approaches in strategic management as they represent a nexus between scholars and practitioners and we pose the following question: What are the implicit and explicit 45 assumptions about past-present-future in the prescriptive strategic management literature? Given that our own research rests on the assumption that diversity is fruitful, we also ask the following question: If heterogeneity were to be found, how could diversity in past-present-future orientations benefit research and practice in strategic management? METHODS In order to identify the temporal assumptions in the strategic management prescriptive literature, we chose to on the one hand, select appropriate texts that could be considered classic articles and on the other hand, conduct a content analysis on those texts. We detail here the article selection method and rationale as well as our coding method. Article selection method We conducted our review of the articles in 2002 and established a cut-off publication date of 2001. A summary of our article selection method appears under Table VIII. Because our review examines prescriptions made to practitioners about what is strategy and how it should be conducted, we focused on so-called practitioner-oriented publications in management and strategic management. Our criteria for choosing such publications were: (1) Highly regarded journal by the academic world and (2) Journal with high diffusion among managers. To meet our first criteria, we consulted seven studies evaluating the quality and influence of journals in the management field (Tahai and Meyer, 1999; Johnson and Podsakoff, 1994; Extejt and Smith, 1990; Franke et al., 1990; MacMillan and Stern, 1987; Sharplin and Mabry, 1985; Coe and Weinstock, 1984). Only California Management Review and Harvard Business Review were listed by all of them. Our second criteria eliminated California Management Review, as its average yearly distribution totaled less than 6500 copies over the 1992-2001 period, falling steadily since it last peaked at 7200 copies in 1996. By comparison, Harvard Business Review's paid circulation averaged over 243 000 copies during the first six months of 2002 13 . 13 Source : Audit Bureau of Circulations 46 Table VIII. Article selection method PHASES STEPS 1 2 3 I 4 5 1 Il III 2 1 ACTION Identifying a relevant publication. Identifying a pool of "excellent" articles. Identifying subject names as basis for selection of strategy articles. Retrieving articles exhibiting at least one designated subject name. Retaining articles that offer an original approach/definition of strategy. Retrieving HBR other articles (1993-2002) offering original approach/definition of strategy not accounted for by phase I articles. Retaining only HBR Best setiers. Merging articles retained in phases I and II. Whereas citation rates measure the visibility and impact of a publication and circulation rates may be seen as an indication of diffusion of research among practitioners, neither method evaluates the quality and rigor of individual articles. Our eleven classic articles (see Table IX) were selected from a pool of excellent articles we constituted on the basis of nearly one hundred articles, winners of the McKinsey award between 1959 and 2001. Yearly since 1959, the McKinsey Foundation for Management Research has recognized the best articles published in the Harvard Business Review. Outstanding quality and impact on practice have constantly been criteria through the years. Additionally, these articles are expected to become classics and offer managers "a chance to retum to relatively solid ground from the heights of management fads that seem to change yearly" (Gupta, 1996). We had to create a list of subject names to retrieve strategic management articles among the McKinsey winners. This is so because the Proquest 1972-2001 data base only shares two subject names with HBR's yearly indexes (1959-1971). In particular, the following subject names, generally associated with strategy, did not appear in the yearly indexes: "Competitive advantage", "Competition", (except for 1962 under "Competition and big business"), "Long-range planning" (except for 1968 and 1969), "Strategic", "Strategic management", "Strategic business units", "Strategy" (except for "Corporate strategy" between 1965 and 1969). 47 Table IX. Selected articles for content analysis Year 1965 1985 1987 1989 1993 Authors Mace Wack Mintzberg Hamel & Prahalad Moore 1996 Porter 1998 Luehrman 1995 Brandenburger & Nalebuff 1995 Collis & Montgomery 1999 Yoffie & Cusumano 2001 Eisenhardt & Suit Title McKinsey Award "The President And Corporate Planning" "Scenarios: Uncharted Waters Ahead" "Crafting Strategy" "Strategic Intent" X X X X "Predators And Prey: A New Ecology Of Competition" "What Is Strategy?" "Strategy As A Portfolio Of Real Options" "The Right Game: Use Game Theory To Shape Strategy" "Competing On Resources: Strategy In The 1990's" "Judo Strategy: The Competitive Dynamics Of Internet Time" "Strategy As Simple Rules" X X X HBR Best Sellers X X X X X X X X Each period (1972-2001 and 1959-1971) had its list of subject names based on the general current understanding of strategy for the former. For the latter, first, we identified subject names that could reflect the activity of strategy-making during that period and second, we retrieved appropriate subject names from HBR's classification at the time. The application of these criteria narrowed the choice to thirty-five articles among which seven were retained (see Table IX, under McKinsey Award). Four more articles were added to our selection (See Table IX, articles labeled only HBR best setiers). They are "HBR best setiers" appearing under the subject "Strategy" in the 1993-2002 yearly indexes and offer a perspective flot accounted for by the seven previously chosen articles. Coding method We used Atlas/ti software for content analysis and interpretation. Examination of these texts that contribute to defming strategy showed that their content could be grouped under three emerging themes: (1) Critique of managerial actions; (2) Condemned prescriptions 48 and (3) Proposed actions. Hence, in order to compare the eleven texts, each one was divided into three sections under which ail paragraphs pertaining to a theme were grouped. This grouping has helped in focusing on a debate about what it is that managers should be doing and what prescriptions they should be following in managing strategy. Not ail articles revealed temporal aspects in every section. A first attempt at coding for temporal words and meanings was initially conducted on three texts with a "microanalysis" perspective that is the "detailed line-by-line analysis necessary at the beginning of a study to generate initial categories [...] and to suggest relationships among categories" (Strauss and Corbin, 1998:57). And indeed, this first step generated a multitude of emergent codes that were subsequently grouped under families of similar meaning to make analysis more manageable and less redundant. Furthermore, re-examining families within each text achieved a more contextual meaning. For example, in one text "continuity" may mean "continuity between past and present", whereas in another, it may mean "continuity towards the future". The most common families were those of past, present and future. Coding was extended to ail texts using pre-established categories as well as new emergent codes. Re-examination of ail texts followed the emergence of a new code. Appendix A offers a sample of coding examples. In the following section, we will introduce our selection of articles and then, we will temporally analyze each of them and graphically represent the past-present-future orientations. FINDINGS Our analysis of ail eleven articles revealed a heterogeneous treatment of the temporal orientation on two future dimensions and a third one pertaining to the past. Table X offers a summary of our findings. More precisely, we were able to assess ah l articles on the basis of 49 an objective or subjective future and a single or a multiple future as well as either a positive or a negative past. Hence, we used these emergent dimensions from our analysis to construct a classification of the eleven articles under study and found that six out of the eight possible combinations were represented by our sample (See Table XI). Before using the articles to illustrate the different temporal orientations, we will explain the dimensions that make up this classification. The future is revealed in our sample of articles along the dimensions of objective/subjective and single/multiple. Our coding revealed that a number of articles operationalize strategy with either multiple futures or, on the contrary, a single future. However, the treatment of the future remains more complex and can be further understood with the dimension of objective versus subjective future. Indeed, by adopting Orlikowski and Yates' (2002: 685) perspective on the objective/subjective reality of time and applying it to the future, we can identify an objective future as one that appears "independent of man" (Clark 1990:142, cited in Orlikowski and Yates (2002:685)) while a subjective future would be viewed as "a product of the norms, beliefs, and customs of individuals and groups" or again "defmed by organizational members" (Clark, 1985:36, cited in Orlikowski and Yates, 2002: 685) and "assumed to be neither fixed nor invariant" (Orlikowski and Yates, 2002: 685). Article Q Q M .- c..) 0 >3 Q 41., 23 -: Anachronistic; burdensome p Implicit & burdens orne past Failure of eternal resent Moore % Anachronistic; Inhibiting renewal of present o Brandenburger & Nalebuff Anachronistic +: Fused with the present +: Useful past Anachronistic Anachronistic Co-evolving present Eternal and ail encompassing present Future-oriented present Extended and uncertain present Renewed present Predeterminedby the past Transient present +: Source of Active andfutureknowledge oriented present › °l c.. ) Porter Future Multiple concurrent futures Single reasonable future Unknowable future Incremental future Multip le and concurrent futures determined by the game Rules can be changed to arrive at alternate future, concealedfrom competitors Concurrent cyclical futures of the ecosystems Implicit future Maintenance of timeless present Envisioned future Long and short term future Single desiredfuture Uncertain and risky futures Deferred and acted upon futures; some pre-determinedfuture Single dynamic future +: Source of Current frame for Uncertain futures; impossible information reality spanning futures; pre-determined future past to predetermined future +: Source of Synthesis of past, Multiple dormant futures identity present, future Single dominant future Luehrman Mintzberg Present +: Source of Future-oriented judgment present Past Past-present continuity; past-future continuity Present-future competition Past-present-pre-determined future continuity Past-present-uncertain futures discontinuity Past-future continuity; past-presentfuture continuity and synthes is at ail present moments Multiple, strongly linked, concurrent and interacting present-future dyads Past-pre-determinedfuture continuity Past-pre-determined present must stay in synch with dynamic future Past-present discontinuity/continuity Present-future continuity Past-present discontinuity; FuturePresent-future continuity; Past-present discontinuity Present-future discontinuity Past-present discontinuity Pre-determined present-future continuity Present-future with multiple rhythms Future-present continuity Present-future possibly discontinuous Past-present discontinuity Timeless present Timeless present continuity/discontinuity FPPF links 50 51 Table XI. Classification of eleven articles on the basis of their temporal orientation Future dimension Single future Multiple futures Negative Objective future Subjective future Porter H&P E&S Past dimension Objective future Subjective future Moore B&N Y&C Positive C&M Mace Wack Mintzberg Luehrman And indeed, while four articles in our sample treat the future as though it proceeds from forces external to actors, what we suggest can be viewed as an objective future, more than half of our articles can be seen as including a subjective view of the future. Indeed, these latter articles suggest that managers entertain a close relationship with the future as they have power over, influence or create it. In addition, six articles amongst the overall sample acknowledge multiple futures although Mace's, Wack's and Mintzberg's operationalize strategy with a single future (See Tables XI and XII). This latter stand is in line with findings that even though time horizons (Lorsch, 1965) and defmitive time-span of feedback (Lawrence & Lorsch, 1967; Lorsch & Morse, 1974) vary according to company departments and administrative levels, a "silent politics of time" would be at play to arrive at a single planning horizon (Das, 1991). In regards to the past, our sample of texts reveals that this time zone is treated either positively, meaning seen as useful, or negatively, as something to be rejected or ignored. We also note that out of the eight articles stressing that their contribution is tirnely with a new era (identified with an asterisk in Table XII), four adopt a negative past orientation, three a positive one while the eighth article (Yoffie & Cusumano's) entertains both options. 52 Table XII. Sekcted articles: Relationship with the future Articles Future Authors' state d rationale for approach Obt/Subj. Single/Multiple *Porter 1996 Objective Single *Collis & Montgomery 1995 Objective Single *H amel & Prahalad 1989 Subjective Single *Eis enharlit & Sull 2001 Subjective Single *Yoffie & Cusumano 1999 Subjective Single *Mace 1965 Subjective Single (mAttp/e) *Wack 1985 Subjective Single (mu/) Minte erg 1987 *Moore 1993 Brandenburger & Nalebuff 1995 Luehrman 1998 Subjective Single (Multiple) Objective Multiple Objective Multiple Subjective (Objective) Multiple After"almost two decules [of] learning to playby a new set of rules"to face global competition, the author argues the need for"reconnecting with strategy". Following the ratvious clecade's turbulence and challenges to the strategic planning approach, authors algue that their"framework [ ..] lias the poterÉial to out through much of this confusion" and is needed to face competition in the 1990's. Planning held responsiale for lack of competitiveness. 'Fo revitalize corporate performance, we need a whole new model of strategy" in the face of new global competition, a context put into place during the seventies and the eighties. `The new economy's most profoundstrategic implication is that comparues must capture unanticipated, fleeting oprortunities in orderto succeed". Autinrs offerjudo strateg as a nevr arproachto "avoid head-to-head conflict" no longer appropriate in the conterd of the "dynamics of Internet te". Autlor offers a resronse to what ha secs as preoccupations on the part of US top executives during the early 60s for more formalized corporate planning. "The only constant in business is change, and the leadership in adapting corporate operations to the changing business world must corne from the top". Devising a better approach thon forecasting in an era where uncertainty has become "not just an occasional, ternporary deviation from a reasonable predictability" Autior argues that "the crafiing image [rather than the "planning image] better captures the processby which effective strdegies corne to be". In ancra when "the only truly sustainable advantage comes from outinnovating the competition", the author argues that managers need to "freine the problem" of competition differently with the idea of a "business ecos3futem". Author states that "business is a high-stakes game" and argues that "successful business strategy is about activelyshapng the gaine you play, not just playing the game you find". Thinking about strategy as a portfolio of real options allows the reconciliation of needs for franung long tenu decisions as well as "learning from ongoirg developments" and "discretion to act based on what is learned". 53 We now turn to the description of each text's temporal orientation and accompanying graphical representation. The reader will notice that our representations make use of the time's arrow (running from the past to the present and the future) as a background. We have done this because, at least in the Western world, it is a common and taken-for-granted way of representing the flow of time and as such can be seen as a shared basis on which to start a conversation on temporal orientation 14. Single and objective future orientation We start off with Porter's (1996) "What is strategy?", an article that represents the single and objective future orientation combined with a negative view of the past. The practice of strategic management in the 1980's and 1990's was dominated by Michael Porter's positioning approach. Nevertheless, as for planning, positioning has been criticized for shortcomings amidst dynamic and turbulent markets and Porter wrote this article in response to positioning's detractors. The author contends that, after a decade of focusing on operational effectiveness with its considerable gains in productivity, quality and speed, it is time for managers to come back to the sustainability of strategy. Although the word "future" is actually absent from Porter's (1996) article, it is implicitly evoked in what can be seen as the maintenance of a timeless present. In this article, several elements contribute to the perception that the flow of time is made up of a succession of present states that are expected to last. For example, although the author insists on the benefits of continuity through a sustainable strategy, contributing to a sense of flow, other aspects tend to create a sense of timelessness or at least stress the central importance of a long term present, "of a decade or more". Indeed on the one hand, the future time zone is implicit. On the other hand, the past is almost ignored and discussed only under two sets of circumstances: the first one in which the past emerges when the failed timeless present warrants "looking backward" to see if "one can re-examine the original strategy to see if it is still valid" and the second that stresses the reduced ability to perceive novelty and the necessity to make trade-offs in firms that have "a long history in the industry". 14 As an example of cultural diversity in representations of the temporal orientation, Roeckelein (2000:13) points out that although the past-present-future division of the flow of time is also acknowledged in Hebrew and other semitic languages, the past is represented as lying ahead because it is known and the unknown future lies behind. This spatial arrangement of time is also found in the Aymara tribe of the Andes (Nunez and Sweetser, 2006). 54 Porter (19961 Tinutessprenait :A: succession of timeless presents in a flow of Orne where bath past and future are implicit and revealed only upon J'allure of the present to retain its t tnnelessness. • In addition, because "strategic competition can be thought of as the process of perceivirig new ipositions" and because the author suggests that new iI 1 Ipositions proceed either from a continuous or • I I I iI1discontinuous present, the flow of time appears as a • 1aI,,,,I.-succession of timeless presents. Interaction between 1iI „....-- i1.--1--'--the future and positioning is explicitly mentioned It-- i Note The Idea of a verhcal arrow bolrowed from Mamemells (2001) Present only within the brief discussion about emerging industries and businesses undergoing technological revolutions. Because these industries are in a temporary state during which the fundamental frontier of productivity is being established or re-established, their future is highly uncertain and "developing a strategy [...] is a daunting proposition". This article is actually only one in two from our sample, with Eisenhardt and Sull's, that can be viewed as present-dominated. Our second article, Collis and Montgomery's "Competing On Resources: Strategy In The Collis & Montgomery (1995) Expected obsolescence: Fast and Present in a dvnainicfiuv toward a fleure mat is expected to resemble a mit between a projected present and soute relineptisheripast 1990's", integrates two perspectives on strategy: the more recent one of focusing Obsolescence Past-Present Projected Future Present attention inward to identify core competence and capabilities and Obsolescence the more classic stand of choosing the right industries to compete in. This article 's temporal orientation is distinguished from Porter's only on the basis of the past that it views positively, as a source of resources. This is an article with strong past-present continuity: the accumulation of resources in the past determines the present. Although the past is very much present through the "guardianship [...] and the nurturing [of] critical resources", the past-present couple is in a dynamic flux "Because ail resources depreciate". So, the present is also made of actions such as "contùmally invest in and upgrade their resources, however 55 good those resources are today" that will make sense in a singular future, a mix of the projection of the present and of an expected obsolescence. We now turn to a series of articles that share the same single future view as Porter's and Collis & Montgomery's but adopt a subjective rather than objective view of the future. Single and subjective future orientation The temporal orientation characterized by a single and subjective future is represented by more than half our sample of articles, or six, two of which are oriented towards a negative past, another three towards a positive past and the last one adopts a dual stance. Within this body of articles, the future time zone is portrayed as a "desired" future (Hamel and Prahalad, 1989), a future that corresponds to the output of opportunities pursued by managers (Eisenhardt and Sull, 2001), an "envisioned" future (Yoffie and Cusumano, 1999) or again a future that can be a "reasonable" one, chosen to avoid confusion (Mace, 1965), one that proceeds from managers' mental models (Wack, 1985) or a future that managers "allowed to pervade the system" (Mintzberg, 1987). Both Hamel & Prahalad's (1989) "Strategic Intent" and Eisenhardt & Sull's (2001) "Strategy as simple rules" share a negative view of the past. Indeed, the first article conveys the idea that planning approaches have become anachronistic and that they are responsible for Western firms' lack of competitiveness amidst the novel global competitive context of the seventies and eighties and it is suggested that a whole new model of strategy is required in order to revitalize corporate performance. Eisenhardt & Sull render the idea that the past lias become irrelevant. Hamel & Prahalad's (1989) "Strategic intent" prescribes a break with the past of strategic thought and the adoption of a "whole new model of strategy", which the authors call "strategic ùitent". This novel approach requires first, a break from a past loaded with obsolete views and tools to start anew with "a clean sheet of paper" and second, the ability to envision a "desired" future rather than "project the present forward incrementally". The future of strategic intent is "fold[ed...] back into the present" hence guiding present-time decisions towards the desired future "leadership position". This future adopts a very long 56 term horizon of a decade or two, as prescribed also by Porter (1996), and although it Hemel & Prahala d (19891 Breakaway marathon: Strategy breaks away from the past white a long-term desired _fleure is brought bock into the prescrit and reached through successive legs ofcorporate challenges. is a known future, the authors insist that the path towards it is undetermined, "leaving room for individual and team • contributions". The route between the present and Pest Present Desired Future future remains "flexible", leaving "room for improvisation". It is made up of successive legs defined by "a series of corporate challenges [that] corne from analyzing competitors as well as from the foreseeable pattern of industry evolution". However, continuity between present and the desired future is stressed as it brings consistency to resource allocation and extends the attention span of the organization, "one of the most critical tasks [...] in battles for global leadership". Because of the break with the past, the very long term horizon and the metaphor of the "legs", we have called this representation: "breakaway marathon". Eisenhardt & Sun' s (2001) Eisenhardt & Sull (2001) "Strategy as simple rules" stresses the present time zone Zero-based present Irrelevant part and unknowable future make for a tinte horizon contined to an extended present made up of market windows. Timing and exit rules corne loto play when movement between windows is sought. of a new and highly unpredictable era where first, the old rules of the past no longer apply: "While conventional wisdom dictates that managers avo id Past Extended Prisent uncertainty, the logic of opportunity dictates that they seek it out" and, second, where the future is unknowable because of "fast-moving markets where unpredictability reigns", consequently, "an executive must manage [...] as if it could all end tomorrow". 57 The irrelevance of the past combined to the unpredictability of the future leaves managers in a sort of "zero-based" and extended present, uncertain at best. Managers must work with a temporal horizon made up of "market windows" as well as timing and exit rules, in order to "capture unanticipated, fleeting opportunities in order to succeed" and to "pull out fi-om yesterday's opportunities". Managers are urged to fmd some continuity within an extended present in order to develop competitive advantages. The future is built incrementally by managers who shift flexibly among opportunities as circumstances dictate until the industry matures and the mies become more obvious. Only then can the future become more of a creation or vision. Yoffie and Cusumano's "Judo Strategy: the Competitive Dynamics of Internet Time" also exhibits a single and subjectivefuture orientation. However, this contribution can Envisioued Future Yoffie & Cusumano (1999) Protected transitions: Emphasis on reaching an envi4oned long-term future that guides actions within a transient present, protected foin dominant players be seen as considering the past as both positive and negative, a stand that bridges the previoustwoPast Future articles with Mace's, Wack's and Mintzberg's, three articles that treat the past as a positive orientation. In the midst of Internet competition, Yoffie and Cusumano discuss how companies can avoid direct conffict with larger and stronger opponents, move to uncontested grounds and turn dominant players' strengths against them. They suggest that a long-term vision of the future is helpful in mitigating the uncertainty sparked by the "bewildering pace of the Internet". The past can be seen as either cumbersome or useful. If the past embodied in "some traditional forms of business practice" have "become much less useful", "some of the strategic precepts of the pre-Intemet world continue to ring true" and "the bewildering pace of the Internet may even put a premium on these old-fashioned virtues", such as the core elements of competitive advantage. So, there does not seem to be a necessary fracture 58 between the past and the present although some level of discontinuity is possible. The focus of this approach is mainly on a present filled with rapid moves "to new markets and uncontested ground" protected from dominant players. An envisioned future reduces uncertainty and guides action within a transient present. We now turn to a series of three articles within the single and subjective future orientation that exhibit a positive rather than negative past orientation. As mentioned earlier, these articles acknowledge multiple futures but their discussion of strategic management rests with a single one. Indeed, for Mace, top management's role is to provide direction towards a single future because the absence of such direction results in multiple concurrent futures, a "hodgepodge", that distracts attention and dissipates resources. Although Wack's scenario planning approach is by defmition anchored in the generation of multiple futures, one must eventually be agreed upon because "strategies are the product of a worldview" and "managers need to share some common view" (Wack, 1985: 89). Finally, Mintzberg acknowledges the presence of multiple dormant futures within the firm that usually come to the forefront only "when the company's prevalent strategies have broken down and its leaders are groping for something new" at which time they may be "allowed to pervade the system, to become organizational". Mace's (1965) "The President and Corporate Planning" is a classic example of the traditional planning approach that would later became so pervasive. The author describes how corporate planning should be considered a critical job of top executives and a process by which they can lead their filin through the changing business world. Recognizing that the "action-minded, decision-oriented executive" prefers to delegate planning and take care of "day-to-day crises [...] that need decisions right now", Mace nevertheless wrote bis article to entice top executives in thinking about an "always uncertain" future. The pressure of the present with its emphasis on current operations comes into competition with the need to plan today for the future, hence we labeled this representation "Future required". Past, present and future are in continuity. The experience of the past is valued and used to assess the present and the future. The present is future-oriented as it also appears in the contributions from Hamel and Prahalad (1989) and Luehrman (1998). Forecasts are used to 59 plan for the future. Past experience and judgment serve in evaluating forecasts and predicting a "reasonable future" which reduces uncertainty. Mace (1965) Future orientation required: A single reasonable future is chosen based on predictions from the past and the present and drgrected tu reduce uncertainty. Past. present and future are in continuity. • Fast Present Reasonable Future The other two articles among this group of three offer their own view of strategy and by the same token a critique of traditional planning Thus, Wack's (1985) "Scenarios: Uncharted Waters Ahead", reveals the limits of planning when managers are confronted with an uncertain future. Mintzberg's (1987) "Crafting Strategy", highlights the limits of analytical thinking used in planning and discusses strategy as crafting thought and action, control and learning, stability and change. 1F1 Wack (1985) Opening up the future: Multiple futures assessed front a. pre-detennined future in continuity with present. Impossible futures will be discarded while one lest uneertain future will hechosen. Pan Present UF1 ttF2 PreD 1F2 UF3 The scenario method developed at Shell is geared at having managers think flot only about the future, but more so about an "uncertain future" (Wack, 1985). It has been proposed as an improvement over forecasting techniques because the latter "are usually constructed on the assumption that tomorrow's world will be much like today's". Here, the future is no 60 longer seen as a single projection from the past, "it has become a moving target", and we say corresponds to "opening the future". Predicting the future requires two elements: first, knowing ail of the predetermined elements, that is "those events that have already occurred (or that almost certainly will occur) but whose consequences have flot yet unfolded" and second, knowledge of "how the world works". A predicted future in continuity with the past must be predetermined and assumed to respond to the same "forces" because forecasts work with predetermined elements and a world that is "familiar, predictable [...] "more of the same" ". Mental models based on past experience will yield a correct interpretation of the present and the future only if they match "the fundamentals of the real world". Scenario planning highlights impossible futures (IF) that can be discarded. The impact of scenarios on "assumptions about how the world works" may help managers "reorganize their mental model of reality" and lead them to apprehend the real uncertainties of the future (UF) on which to exercise their judgment. Mintzberg's (1987) "Crafting Strategy" article, the third contribution among the single, subjective future and positive past orientation, exhibits an eloquent tension between the past and the future as expressed in the following quote: "Strategies are both plans for the future and patterns from the past". Strategic identity has its roots in the past, embodied in retrospective (present to past) patterns. This outlook on the past reveals continuity between past, present and future, and is needed to project the firm into the future. This article provides a rich view of interactions between the three time zones as at ail times, there is an original triad of past, present and future. In fact, strategy requires a creative act, "a natural synthesis of the future, present, and past". Mintzberg 1987 Synthetic tria& Reversibility of time between Present and Past provides access to identity and improves projection toward a single dominant future albeit presence of multiple donnant futures. Synthesis of PPF at ail times. PPF PPF PPF Past Present Dominant Future 61 Our analysis of Mintzberg's article concludes that of the body of classic articles that adopt a single future, objective or subjective, as part of their temporal orientation. We now turn to the remaining three articles of our sample that consider multiple futures. As mentioned earlier, not ail combinations of temporal orientation are represented in our sample (See Table XI). The multiple and objective future orientation is represented by two articles that also consider the past negatively but none that view it positively. The multiple and subjective future orientation is represented by a single article that entertains a positive past. Multiple and objective future orientation The objective future of Moore's (1993) "Predators and Prey: A New Ecology of Competition" is determined by an ecosystem's lifecycle while that of Brandenburger and Nalebuff's (1995) "The Right Game: Use Game Theory To Shape Strategy" is determined by the logic of the game. Moore's (1993) article suggests that companies be viewed as part of a business ecosystem that spans a variety of industries. Companies co-evolve around a new innovation and alternately over time, compete and cooperate. Each of the ecosystems a firm is involved in can be seen as a space-time continuum with its own context. It also exhibits its own lifecycle with stages of "birth, expansion, leadership, and self-renewal - or, if not selfrenewal, death", to which the firm must coevolve, hence the label "living futures". Moore (1993) Living fianres: Eacli ecosvstem exhibits own future and specitic lifecycle. Optional continuity between Present and Future. Ecosystent 3 Ecosystew 2 , Ecosystem 1 Pat Preseut Futures 62 Consequently there are as many concurrent futures as there are ecosystems, hence our representation of two distinct present-future arrows. The future is flot necessarily in continuity with the present, as ecosystems may die and as "managers can't afford to ignore the birth of new ecosystems". The past tends to be seen negatively as it feeds mental models that may become a hindrance for sensing a new reality with the detrimental effect of having "managers still frame the problem in the old way". In their 1995 article, "The Right Game: Use Game Theory To Shape Strategy", Brandenburger and Nalebuff argue that game theory focuses managers' attention on the interdependencies with competitors. Brandenburger & Nalebuff (1995) Cental ballftaures-: Each game exhibits °wu future. Antes of gaine eau be changed to au ive at alternate future concealed front competitors. Entine projecled into present and reached Urane different iiwco cooperation and competition. Gams 2 Sait Preunt Futures Adopting this view can empower managers to change the game their companies are involved in. The past can be seen as embodied in the "traditional business vocabulary", a language that reflects the "mindset" with which managers approach the "game of business". This mindset "inhibits a full understanding of the interdependencies that exist in business". It is also part of rules as they may "arise from [...] custom". In using existing managers replicate the past into the present. But they can "revise them or corne up with new ones", thus renewing the present. There are as many futures as there are games and the future is determined by the rules of the game and is knowable through " look[ing] forward far into the game and then reason[ing] backward to figure out which of today's actions will lead you to where you want to end up". So, within a game, there is a predetermined continuity between present and future, hence the "crystal bail futures" label. On the route to the future, there are different times: a time for cooperation and a time for competition. 63 Strategy may be seen as understanding the rules of the game, changing them to arrive at an alternate future while keeping this future uncertain for competitors because "the way players perceive the uncertainty [...] mold[s] their behavior". We now turn to the final article from our sample, the only one that adopts a temporal orientation that combines multiple and subjective futures with a positive past. Multiple and subjective future orientation This last article is Luehrman's (1998) "Strategy as a Portfolio of Real Options". It discusses the use of option pricing in valuing strategy as compared to a more static approach, discounted cash flow. The author demonstrates how this approach enables managers to adapt their strategy as cù-cumstances change over time. Using the metaphor of a tomato garden, this article offers multiple trajectories (or projects) towards multiple futures, hence our labelling of "temporal garden". The "uncertain, or risky" nature of the futures is acknowledged and each present is allowed to corne doser to its future resulting flot only in a future-oriented present but also in an active one, "we don't wait passively". Moreover the outcome of a trajectory can impact another, "a spillover [effect that] reduces the length of time a subsequent decision can be deferred". This approach makes obvious the possibility that a trajectory be terminated "because time bas run out". The past is embodied in experience and provides managers with some knowledge about a certain predetermination of the future such as how a situation "changes over time". Although Luehrman (1998) acknowledges this secondary view of a pre-determined future in stable environments where it is possible to understand and predict how changes occur over time, bis discussion stresses an active future, molded by some managerial actions "taken immediately, while others are deliberately deferred" and by "learning from ongoing developments" and making decisions "based on what is learned". 64 Luehrman (1998) Pr Temporal garda:: Multiple, strongly linked, concurrent and interacting present-fithne dyads. Active and future-oriented present. Positive past enabodied in experience. PPF continuity. Revealing the temporal orientation casts quite a different light on the classic works we have chosen. For example, seven out of eight texts that justify their contribution on the need for a novel approach to strategy share a single future orientation. Unexpectedly, our analysis groups together Mace's, Wack's and Mintzberg's approaches to strategy. Both Wack's and Mintzberg's contributions were made in an attempt to overcome the limitations of classic planning approaches with the former adapting planning to a more dynamic environment and the latter attempting to infuse more flexibility and craft into strategy. From our perspective, these approaches share the same temporal orientation. It may also be surprising for some to realize that Eisenhardt and Sull's and Hamel and Prahalad's texts share the same single, subjective future and negative past orientation. However, their choice of time horizons are quite contrasted, an extended present for the former and a very long term horizon for the latter. As may be expected for contributions to strategic management, the majority of articles, actually six, stress the present-future time zones. Two articles are present dominated, Porter's and Eisenhardt and Sull's, while only three appear to treat ail time zones in a significant manner, those of Mace, Mintzberg and Colis and Montgomery (See Table XIII). 65 Table XIII. Dominant time zones of eleven classic strategy articles Dominant time zones Present-Future Articles Wack, 1985; Hamel & Prahalad, 1989*; Moore, 1993; Brandenburger & Nalebuff, 1995*; Luerhman, 1998*; Yoffie & Cusumano, 1999 Present Porter, 1996; Eisenhardt & Sull, 2001 Past-Present-Future Mace, 1965; Mintzberg, 1987*; Collis & Montgomery, 1995 * Identifies approaches that include reversibility of lime Examination of the eleven representations show that four contributions exhibit a reversible time flow which questions Bosch's (2001: 74) daim that "a first key strategic characteristic of time should be its irreversibility". Indeed, Hamel and Prahalad's, Brandenburger and Nalebuff s as well as Luehrman's articles ail exhibit reversible time from the future to the present as shown by arrows that travel from right to lefl on the graphical representations while Mintzberg's article is the only one exhibiting reversible time from the present to the past. We now discuss further the relationship of strategy with the past-present-future orientation as well as applications of our findings to both scholarly and practical domains. DISCUSSION We actively draw upon our perception of time to make sense of reality. Our fmdings suggest that we can now argue that temporal orientation may play a larger role in strategic management than usually acknowledged. To sum up, our analysis reveals that temporal orientation is flot explicitly acknowledged in classic strategy articles. Rather, our findings unveil an implicit, yet heterogeneous, treatment of temporal orientation with, unsurprisingly for strategy, a dominant emphasis on the present-future link. Our fmdings also suggest that the past is of concern in strategy and it, too, is treated in a variety of ways although no approach actually discusses the redefmition of the past in light of present events. However, we suggest that Mintzberg's approach with its reversible flow of time from present to past and acknowledgement of the past as a source of identity opens the door to such a possibility as it may approach the socalled Makimono time perception in which the past "has flot exited into eternity with the fmality of a slammed door; it still exists in the present" (Hayashi, 1988:9). Contrary to 66 Mosakowski and Earley's (2000) findings, our study acknowledges the inclusion of subjective futures in classic approaches to strategy. The consideration of multiple versus single futures, negative versus positive past and objective versus subjective future provides a basis for a novel classification of strategy literature that may become a starting point for future inquiry into the treatment of time in strategy. From a theoretical perspective, our analysis adds to the current conversation on time in strategic management by a diversity of past-present-future treatments in classic approaches that has yet to be taken advantage of. Our findings suggest that we may have more to leam from extant literature than currently thought in our search for more dynamic theories of strategy and for infusing more subjectivity into strategy. Indeed, the temporal diversity revealed and the new classification that it provides can help researchers focus on what can be learned from the manner in which time has been integrated so far into strategy. In particular, because "members [of an organization] will notice and respond to some aspects of the organizational world more than other aspects" (Hatch, 1993: 663), revealing assumptions about temporal perspective in strategy gives credence to the consideration of strategy as the expression of worldviews. However, because the objects we studied were articles, our contribution at this point is mainly a theoretical one. Nonetheless, it raises further questions that warrant additional research for generating practical benefits to practitioners, some of which we discuss hereafter. This article suggests how temporal orientation is written into strategy. Hence, one avenue for empirical research resides with extending our approach of revealing assumptions to actual strategies with the goal of identifying the temporal orientation of a firm's strategic management and that of the industry as a whole. Building a repertoire of representations of temporal orientations on the basis of actual strategies would help researchers assess their respective advantages and risks as well as identify the extent of the diversity of temporal perspectives in strategic management. In particular, attention should be brought to nonAmerican perspectives that are bound to offer additional variety, as temporal orientation is part of the basic assumptions of any culture. Possible benefits to practitioners include the 67 development of a contingency approach to strategic management, what Mosakowski and Earley (2000: 807) identified as the benefit of matching time views to industry conditions whereby understanding the temporal assumptions of the industry as well as that of the firm may clarify if the approach to strategy is appropriate. Also, because assumptions predetermine action, prediction becomes possible. So, developing a new way to decode strategic action may provide practitioners with the benefit of anticipating their competitors' moves. Another promising area deals with the rote of the top management team in infusing their subjective temporal orientation into the firm' s. Is the firm's temporal orientation negotiated among the members of the TMT and if so, in what manner given that it usually remains implicit? Do members of the TMT use temporal orientation when faced with the need for a strategic change? How does temporal orientation of TMT members and a firm's strategy translate into performance? Additionally, longitudinal research on individual firms and their TMT could also be pursued to assess dominant temporal orientations over different periods in the life of the organization which might help identify how the history of the firm and the composition of the TMT impact strategies. Researchers interested in linking individual and firm-level characteristics may also pursue research into the extension of the purported benefit of a balanced temporal orientation at the individual level, described by psychologists as a way "to flexibly switch temporal frames between past, future, and present depending on situational demands, resource assessments, or personal and social appraisals" (Zimbardo & Boyd, 2003), to the organizational level. Finally, we suggest that practical applications will require the active participation of practitioners. As an example, Wack's scenario approach was developed in cooperation with managers who were willing to identify their own implicit assumptions, discuss them and change their view of reality, a case of double-loop learning (Argyris & Schôn, 1978). If managers are willing to practice forms of "temporal reflexivity" (Cunha, 2004: 140) such as identifying their temporal orientation and use thereof, it may be possible to explore the benefits of "time traveling" a form of foresight based in part on the articulation of past, present and future. 68 In conclusion, our study suggests that strategy is certainly about some future, be it multiple or single, objective or subjective as well as about the past and the present and the dynamic combination of the three time zones. The challenge ahead remains one of acknowledging this complex diversity in the practice of strategy because, after ail, we cannot manage what we do flot acknowledge. 69 APPENDIX A. Coding examples We present here several excerpts from the corpus of three of the eleven HBR articles used in this study. We focus on excerpts that highlight the links between the three time zones and that are taken from the "proposed action" section of ail articles. As a reminder, the temporal orientation characteristics discussed here can be found in Table X above. We start with Mace's and Hamel & Prahalad's present which in both cases is future oriented. However our analysis also indicates that the links between the present and future time zones are dissimilar. As well, the author's outlook on the past is quite different: a source of judgment for Mace and a hindrance and vulnerability for Hamel & Prahalad. Thus Excerpt 1 shows that forecasts project the present into the future while the actual definition of the strategic intent involves a movement from the future to the present to the future again. Excerpt 1. Mace's present to future continuity "Forecasts for each of the next three to five years, based on current operations and existing plans for improving operations, are an important element of a sound planning program. If the company continues to do what it is doing and planning to do today, what will be Us future sales, profit, market position, and so on?". Codes Future Horizon Present Continuity Present-to-future Excerpt 2. Hamel & Prahalad's future-present-future continuity "The goal of strategic intent is to fold the future back into the present. The important question is not "How will next year be diffèrent from this year?" but "What must we do differently next year to get doser to our strategic intent?" Only with a carefully articulated and adhered to strategic intent will a succession of yearon-year plans sum up to global leadership". Codes Future to present Present to future Known future Horizon In regards to the past, while for Mace, it is a source of judgment to be mobilized in the present in order to plan for the future, Hamel & Prahalad's article tends to emphasize a break with the past in order to achieve a strategic intent, hence revitalize strategy. 70 Thus, excerpt 3 discusses the positive consequences of experience (past) in uncovering novel opportunities for the future. Excerpt 3. Mace's past as source of judgment Codes "Critical evaluation by top executives of division or functional Horizon managers' longer-range goals and plans has another important Novelty advantage. A discussion by able, experienced, and interested Past executives about the operations of a division inevitably results in the Future disclosure of some new opportunity not thought of previously. The interplay of active minds dedicated to greater growth and success stimulates new avenues of thought which can be enormously helpful to the division and to the company". In contrast, Hamel & Prahalad's excerpt 4 describes the past, embodied in recipes, as a hindrance and vulnerability. Additionally, excerpt 5 highlights the necessity to break away from past practice. Excerpt 4. Hamel & Prahalad's hindrance of the past Codes "Competitive innovation works on the premise that a successful Novelty competitor is likely to be wedded to a "recipe" for success. That's Past why the most effective weapon new competitors possess is probably Continuity a clean sheet of paper. And why an incumbent's greatest Renewal vulnerability is its belief in accepted practice". Excerpt 5. Hamel & Prahalad's discontinuity vvith the past Codes "To achieve a strategic intent, a company must usually take on Continuity larger, better financed competitors. That means carefully managing Discontinuity competitive engagements so that scarce resources are conserved. Future Managers cannot do that simply by playing the same game better - Novelty making marginal improvements to competitors' technology and Renewal business practices. Instead, they must fundamentally change the Present game in ways that disadvantage incumbents - -devising novel approaches to market entry, advantage building, and competitive walfare. For smart competitors, the goal is flot competitive imitation but competitive innovation, the art of containing competitive risks within manageable proportions". We present a final excerpt taken from Mintzberg's article that conveys flot only the movement between the three time zones but also their meshing and the fertility of both continuity and discontinuity ail at once. 71 Excerpt 6. Mintzberg's past-present-future interactions Codes "At work, the potter sits before a lump of clay on the wheeL Her Future mind is on the clay, but she is also aware of sitting between her past Discontinuity experiences and her future prospects. She knows exactly what hasContinuity and has flot worked for her in the past. She has an intimateNoyelty knowledge of her work, her capabilities, and her markets. As a Past craftsman, she senses rather than analyzes these things; her Present knowledge is "tacit."Ail these things are working in her mind as her hands are working the clay. The product that emerges on the wheel is likely to be in the tradition of her past work, but she may break away and embark on a new direction. Even so, the past is no less present, projecting itself into the future". 72 REFERENCES Argyris, Chris and Schôn, Donald A. 1978. Organizational Learning. Reading, Mass: Addison-Wesley. Bateman, Thomas S. and Zeithaml, Cari P. 1989. The psychological context of strategic decisions - a model and convergent experimental findings. Strategic Management Journal, 10: 59-74. Bluedorn, Allen C. 2002. The Human Organization Of Time. Temporal Realities And Experience. Stanford, CA: Stanford University Press, Stanford Business Books Bluedom, Allen C. and Denhardt, Robert B. 1988. Time and organizations. Journal of Management, 14: 299-320. Bluedorn, Allen C. and Ferris, Stephen P. 2004. Temporal depth, age and organizational performance, In Cynthia Fuchs Epstein and Arne L. Kalleberg (Eds.), Fighting for time. Shifting boundaries of work and social hfe: 113-149. New York: Russell Sage Foundation. Boniwell, Ilona and Zimbardo, Philip G. 2004. Balancing time perspective in pursuit of optimal functioning, In P.A. Linley and S. Joseph (Eds.), Positive Psychology in Practice: 165-178. Hoboken, NJ.: John Wiley and sons. Bosch, Frans A. J. 2001. What makes time strategic?, In Henk W. Volberda and Tom Elfring (Eds.), Rethinking Strategy: 69-81. Thousand Oaks, CA.: Sage Publications. Bourgeois, L. J. and Eisenhardt, Kathleen M. 1988. Strategic Decision Processes In High Velocity Environments: Four Cases In The Microcomputer Industry. Management Science, 34 : 816-835. Bower, Joseph L. and Hout, Thomas M. 1988. Fast-cycle capability for competitive power. Harvard Business Review, 66 (6): 110-118. Boyd, John N. and Zimbardo, Philip G. 2005. Time perspective, health, and risk taking, In Alan Strathman and Jeff Joireman (Eds.), Understanding behavior in the context of lime. Theor y, research and application: 85-107. Mahwah, NJ.: Lawrence Erlbaum Associates, Publishers. 73 Brandenburger, Adam M. and Nalebuff, Barry J. 1995. The right game: use game theory to shape strategy. Harvard Business Review, 73 (4): 57-71. Brown, Shona L. and Eisenhardt, Kathleen M. 1997. The art of continuous change: linking complexity theory and time-paced evolution in relentlessly shifting organizations. Administrative Science Quarterly, 42: 1-34. Chakravarthy, B. 1997. A new strategy framework for coping with turbulence. Sloan Management Review, 38 (2): 69-82. Coe, Robert and Weinstock, Irwin. 1984. Evaluating the management journals: a second look. Academy of Management Journal, 27 : 660-666. Collis, David J. 1994. Research note: how valuable are organizational capabilities? Strategic Management Journal, 15 (8): 143-152. Collis, David J. and Montgomery, Cynthia A. 1995. Competing on resources: strategy in the 1990's. Harvard Business Review, 73 (4): 118-128. Cottle, Thomas J. 1967. The circles test: an investigation of perceptions of temporal relatedness and dominance. Journal of Projective Technique and Personality Assessments, 31: 58-71. Cunha, Miguel Pina E. 2004. Time Traveling: organizational foresight as temporal reflexivity, In Haridimos Tsoukas and Jill Shepherd (Eds.), Managing the future: Foresight in the knowledge economy: 133-150. Malden, MA.: Blackwell Publishing. Das, T.K. 1986. The subjective side of strategy making. New York: Praeger Publishers. Das, T.K. 1991. Time: the hidden dimension in strategic planning. Long Range Planning, 24 (3): 49-57. Das, T. K. 2004. Strategy and time: really recognizing the future, In Haridimos Tsoukas and Jill Shepherd (Eds.), Managing the future: Foresight in the knowledge economy: 58-74. Malden, MA.: Blackwell Publishing. Das, T.K. and Teng, B. S. 2001. Strategic risk behaviour and its temporalities: Between risk propensity and decision context. Journal of Management Studies, 38 : 515-534. D'Aveni, R. A. 1994. Hypercompetition : Managing the dynamics of strategic maneuvering. New York: Free Press. 74 DeVolder, Maurice. 1979. Time orientation, a review. Psychologica Belgica, 19 : 61-79. Eisenhardt, Kathleen M. 1989. Making fast strategic decisions in high-velocity environments. Academy of Management Journal, 32: 543-576. Eisenhardt, Kathleen M. and Brown, Shona L. 1998. Time pacing: competing in markets that won't stand still. Harvard Business Review, 76 (2): 59-69. Eisenhardt, Kathleen M. and Sull, Donald N. 2001. Strategy as simple mies, Harvard Business Review, 79 (1): 106-116. Eisenhardt, Kathleen and Tabrizi, Behnam N. 1995. Accelerating adaptive processes: product innovation in the global computer industry. Administrative Science Quarterly. 40: 84-110. El Sawy, Omar A. 1983. Temporal perspective and managerial attention: a study of chief executive strategic behavior. Unpublished doctoral dissertation, Stanford University. Extejt, Marian M. and Smith, Jonathan E. 1990. The behavioral sciences and management: an evaluation of relevant journals. Journal of Management, 16: 539-551. Ferrier, Walter J., Smith, Ken G. and Grimm, Curtis M. 1999. The role of competitive action in market share erosion and industry dethronement: a study of industry leaders and challengers. Academy of Management Journal, 42: 372-388. Franke, Richard H., Edlund, Timothy W. and Oster, Frederick III. 1990. The development of strategic management: journal quality and article impact. Strategic Management Journal, 11: 243-253. Gersick, Connie J.G. 1994. Pacing strategic change: the case of a new venture. Academy of Management Journal, 37: 9-45. Gonzalez, Alexander and Zimbardo, Philip G. March 1985. Time in perspective. Psychology Today, 21-26. Gupta, Rajat. 1996. Foreword in managerial excellence Mckinsey award winners from the Harvard Business Review, 1980-1994. Boston: Harvard Business Review Book. Hamel Gary and Prahalad, C. K. 1989. Strategic intent. Harvard Business Review, 67 (3): 63-76. 75 Hatch, Mary Jo. 1993. The dynamics of organizational culture. Academy of Management Review, 18 (4): 657-693. Hay, Michael and Usunier, Jean-Claude.1993. Time and strategic action. A cross-cultural view. Time and Society, 2 (3): 313-333. Hayashi, Shuji. 1988. Culture and management in Japan. Tokyo: University of Tokyo Press. Holman, E. Alison and Silver, Roxane Cohen. 1998. Getting stuck in the past: temporal orientation and coping with trauma. Journal of Personality and Social Psychology, 74: 1146-1163. Hurst, David K., Rush, James C. and White, Roderick E. 1989. Top management teams and organizational renewal. Strategic Management Journal, 10 (Summer): 87-105. Johnson, Jonathan L. and Podsakoff, Philip M. 1994. Journal influence in the field of management: an analysis using salancik's index in a dependency network. Academy of Management Journal, 37: 1392-1407. Kluckhohn, F. and Strodtbeck, F. 1961. Variations in value orientation. Westport, CT: Greenwood. Lawrence, Paul R. and Lorsch, Jay William. 1967. Organization and environment : managing differentiation and integration. Cambridge, MA: Harvard University Press. Lengnick-Hall, Cynthia A. and Wolff, James A. 1999. Similarities and contradictions in the core logic of three strategy research streams. Strategic Management Journal, 20: 11091132. Lorsch, Jay William. 1965. Product innovation and organization. New York: The Macmillan Company. Lorsch Jay William and Morse, J.J. 1974. Organizations and their members. New York: Harper. Luehrman, Timothy A. 1998. Strategy as a portfolio of real options. Harvard Business Review, 76 (5): 89-99. Mace, Myles L. 1965. The president and corporate planning. Harvard Business Review, 43 (1): 49-62. 76 MacMillan, Jan C. and Stern, Ilene. 1987. Delineating a forum for business policy scholars, Strategic Management Journal, 8: 183-186. Mainemelis, Charalampos. 2001. When the muse takes it ai!: a model for the experience of timelessness in organizations. Academy of Management Review, 26: 548-565. Mason, Richard 0. 1969. A dialectical approach to strategic planning. Management Science, 15: B403-B414. Meyer, Alan D., Tsui, Anne S. and Hinings, C. R. 1993. Configurational approaches to organizational analysis. Academy of Management Journal, 36: 1175-1195. Miller, Danny and Le Breton-Miller, Isabel. 2005. Managing for the long run : lessons in competitive advantage from great family businesses. Boston: Harvard Business School Press. Mintzberg, Henry. 1987. Crafting Strategy. Harvard Business Review, 65 (4): 66-75. Mitchell, Will. 1991. Dual docks: entry order influences on incumbent and newcomer market share and survival when specialized assets retain their value. Strategic Management Journal, 12: 85-100. Moore, James F. 1993. Predators and prey: a new ecology of competition, Harvard Business Review, 71(3): 75-86. Mosakowski, Elaine and Earley, Christopher P. 2000. A selective review of time assumptions in strategy research. Academy of Management Review, 25: 796-812. Nunez, Rafael E. and Sweetser, Eve. 2006. With the future behind them: convergent evidence from Aymara language and gesture in the crosslinguistic comparison of spatial construals of time. Cognitive Science: A Multidisciplinary Journal, 30 (3): 401-450. Oliver, Christine 1991. Strategic responses to institutional processes. Academy of Management Review, 16: 145-179. Orlikowski, Wanda J. and JoAnne Yates 2002. It's about time: temporal structuring in organizations. Organization Science, 13 (6): 684-700. Porter, Michal E. 1991. Towards a dynamic theory of strategy. Strategic Management Journal, 12: 95-117. Porter, Michael E. 1996. What is strategy?. Harvard Business Review, 74 (6): 61-78. 77 Roeckelein, Jon E. 2000. The concept of lime in psychology. Westport, CT: Greenwood Press. Roxburgh, Charles 2003. Hidden flaws in strategy. The McKinsey Quarterly, 2: 26-39. Schein, Edgar H. 1985. Organizational Culture and Leadership (l e ed.). San Francisco: Jossey-Bass inc. Publishers. Schein, Edgar H. 1992. Organizational Culture and Leadership (rd ed.). San Francisco: Jossey-Bass inc. Publishers. Sharplin, Arthur D. and Mabry, Rodney H. 1985. The relative importance of journals used in management research: an alternative ranking. Human Relations, 38: 139-149. Shrivastava, Paul. 1987. Rigor and practical usefulness of research in strategic management. Strategic Management Journal, 8: 77-92. Stalk, George jr. 1988. Time — the next source of competitive advantage. Harvard Business Review, 66 (4): 41-51. Strauss, Anselm and Corbin, Juliet. 1998. Basics of qualitative research (2nd ed.). Thousand Oaks, CA: Sage Publications. Tahai, Alireza and Meyer, Michael J. 1999. A revealed preference study of management journals' direct influences. Strategic Management Journal, 20: 279-296. Teece, David J., Pisano, Gary and Shuen, Amy. 1997. Dynamic capabilities and strategic management. Strategic Management Journal, 18: 509-533. Trompenaars, Fons and Hampden-Turner, Charles. 1997. Riding the waves of culture. Understanding cultural diversity in business (rd ed.). London: Nicholas Brealey Publishing. Tushman, M. L. and Andersen, P. 1986. Technological discontinuities and organizational environments. Administrative Science Quarterly, 31: 439-465. Van de Ven, Andrew H. and Poole, Marshall Scott. 2005. Alternative approaches for studying organizational change. Organization Studies, 26: 1377-1404. Wack, Pierre. 1985. Scenarios: uncharted waters ahead.Harvard Business Review, 63 (5): 72-89. 78 Yoffie, David B. and Cusumano, Michael A. 1999. Judo strategy: the competitive dynamics of internet time. Harvard Business Review, 77 (1): 70-81. Warner, Rex. 2001. The confessions of Saint Augustine. Toronto: Signet Classic. Williams, Jeffrey R. 1998. Renewable Advantage. Crafting Strategy Through Economic Time. New York: Free Press. Zimbardo, Philip G. 1994. Whose time il is, I think I know — Research on time perspectives, Presentation at the annual convention of the American Psycho logical Association, Los Angeles. Zimbardo, Philip G. and Boyd, John N. 1999. Putting time in perspective: a valid, reliable individual-differences metric. Journal of Personality and Social Psychology, 776: 1271-1288. Zimbardo, Philip G. and Boyd, John N. 2003. Time orientation, In Rocio FernandezBallesteros (Ed.), The Encyclopedia of Psychological Assessment, voL 2: 1031-1035. Thousand Oaks, CA.: Sage Publications. V. ARTICLE 2 « If you can't entrain with yourself, it is impossible to entrain with others, and if you can't entrain, you can't relate » Edward T. Hall (1983: 183) 80 Inter-organizational time: The Quebec biotechnology example ABSTRACT This paper introduces the notion of inter-organizational time, a dominant temporal institution at the organizational field level, and an environmental dimension absent from the extant literature. I argue that concepts such as temporal institutions and entrainment can help explain persistent dynamics in an organizational field that pace innovative activities. I use Quebec's biopharmaceutical field to illustrate a shift in inter-organizational time since the technology bubble burst. I suggest that including inter-organizational time in future analyses of organizational fields may improve understanding of the strategic context of innovation. Keywords: Biotechnology, entrainment, innovation, strategy, time 81 INTRODUCTION Time moves differently in diffèrent industries. Even within the same industry, it moves al different rates within different circles. (Slywotzky and Morrisson, 1999:358) This paper introduces the notion of inter-organizational time, a term that I have coined to name a temporal institution that cornes to dominate a whole organizational field. In this paper, I attempt to uncover the intricate workings of time within an organizational field and temporally characterize the strategic context of innovation. Time-based competition (Stalk, 1988) and time pacing (Brown and Eisenhardt, 1998; Eisenhardt and Brown, 1998) are two main approaches to tirne in strategy, and they both can be said to raise the question of inter-organizational time. On the one hand, time-based competition has been understood primarily as a firm-level time-compression strategy focused on speeding up work processes that lead to product introduction. The focus on speed alone, however, has revealed a "dark side of time" in which a firm-level temporal strategy may result in the entanglement of other firms in a rhythm flot of their choosing. Hence, firms are in a "strategic treadtnill [...] condemned to mn faster and faster but always staying in the same place competitively" (Stalk and Webber, 1993: 94). The proposition that synchronizing with customers while desynchronizing from competitors is the key to reaping ail the benefits of time-based competition (Stalk and Webber, 1993) again evokes the idea of an inter-organizational time that firms conform to or distinguish thernselves from. On the other hand, there are two reasons that time pacing, defmed as a situation in which firm-level "change is triggered by passage of time" (Brown and Eisenhardt, 1998:13), rather than by the occurrence of events such as moves by the competition or new customer demands, also raises the question of an inter-organizational time. First, the very choice of a rhythm rests on adequate synchronization with the marketplace: not so fast that it creates execution difficulties and propels the company ahead of the market, and flot so slow that firms become laggards in their field (Brown and Eisenhardt, 1998). Hence, firms need to be aware of extemal rhythms, a notion that I liken to inter-organizational time. Second, the nec plus ultra of tùne pacing resides in dominating the organizational field with a chosen 82 rhythm that diffuses beyond the boundaries of the firm. Thus, "creating and even dictating the pace of change that others are forced to follow", as Intel did with Moore's Law in the microprocessor industry, is a powerful strategy that is "fundamental and yet often overlooked" (Brown and Eisenhardt, 1998: 24,163). Both approaches suggest that managers involved in product development and introduction should develop awareness about time as it is manifested beyond the boundaries of their firm. Indeed, Miller and Floricel (2004) hint that time should be taken into account in the "inter-organizational patterns of value creation" that they call "games of innovation", as their data suggest that the pace of scientific knowledge development and market dynamism may vary across slow and fast games. However, the extant literature does flot offer a sophisticated view of time as an element of the environment, precluding it from being incorporated into an analysis of the strategic context of innovation. I suggest that Demil et al. (2001:84)'s institutionalization approach to explaining the effect of Moore's Law on the innovation rhythm within the microprocessor industry may contribute to a better understanding of how time works at the inter-organizational level. An institution is defined as a "social coordinating mechanism anchored in history that constrains actors in their perception of reality and the meaning of their actions." I5 Institutions also tend to homogenize the behaviour of firms, providing stability and predictability within an organizational field just as the "metronome" of time pacing creates "a predictable rhythm for change in a company" (Eisenhardt and Brown, 1998:60). Demil et al. (2001) argue that even though Moore's Law can be traced back to a 1965 empirical observation by Gordon Moore, one of Intel's founders, over the following quarter of a century it became a "temporal institution" that entrained flot only customers and complementors to the same rhythm of innovation but also competitors through licensing agreements. They show that once a temporal institution has been created, it no longer is under the sole control of the initiating firm. The authors illustrate tins case through the account of AMD's success in launching its own microprocessor, Athlon, before Intel's Pentium III 700MHz. 15 My translation. 83 The dark side of time-based competition, the notion that time-pacing domination may become a double-edged sword whereby competitors take control of the imposed rhythm and the variability of time across games of innovation, suggests that inter-organizational time should be further examined from the standpoint of institutionalization. In this paper, I accept the idea of temporal institutions as argued by Demil et al. (2001) and call upon the notion of entrainment, a mechanism that scholars studying tirne and organizations have suggested may explain the domination of a rhythm at the inter-organizational level (Ancona and Chong, 1996; McGrath and Kelly, 1986). To illustrate the concept of inter-organizational time, I have chosen Quebec's human-health biotechnology field, which encompasses research and product development activities for both therapeutic (including pharmaceutical) and diagnostic products. It is flot unusual for Quebec firms to conduct research on a platform that promises to spawn products in both areas. However, for my discussion here, I will focus on the drug discovery and development process and will refer to these firms as biopharmaceutical companies. Although the long development process associated with converting irmovative academic research into successful biopharmaceutical products does flot qualify human health biotechnology as a high-velocity industry, other characteristics put time at the core of this field's concerns. First, biopharmaceutical companies can be viewed as participating in a race to the patent and regulatory offices (Miller and Floricel, 2004), with rewards amounting to billions of dollars in the form of annual sales generated under patent protection, making time a central issue. Second, the emerging state of the organizational field provides a context with its share of uncertainty about the institutionalization of time, facilitating its study. Finally, the technology bubble burst that affected biotechnology after it hit telecommunications, as of autumn 2001, provides a delimitation of two periods, facilitating the comparison of inter-organizational time over time. THEORETICAL BACKGROUND Below, I will discuss the entrainment concept, in particular McGrath and Kelly' s (1986) social entrainment mode! (SEM), which is a multi-level temporal interaction mode! based 84 on the synchronization of multiple rhythms and leading to a dominant temporal institution that, at the organizational field level, I liken to my object of inquiry, interorganizational time. Because of the dynamic equilibrium assumptions of SEM, I expect this conceptual framework to respond to concems about the process leading to the generation, maintenance, and renewal of a dominant temporal institution. But first, I will show that temporal institutions, defined as stable forms of time that act as social coordinating mechanisms, can be seen both as embedded in work processes and exhibiting rule-like qualities that constrain action and as being actively created by actors in an effort to diminish uncertainty. Hence, because rhythm proceeds from temporal institutions, this notion may shed light on which rhythms corne to dominate. Temporal institutions Researchers in organization studies report on a plurality of institutionalized forms of time under several designations: temporal reference frameworks (Zerubavel, 1979), norms of time in organizations (Schriber and Gutek, 1987), chronological codes (Clark, 1990), temporal rites (Pluchart, 2000), temporal institutions (Demil et al., 2001), timing norms (Lawrence, 2001), and temporal structures (Orlikowski and Yates, 2002). They consist of events, norms, cognitive forms, or patterns of activity that constrain action and its interpretation. Actors are predominantly seen as enacting temporal institutions as if they were extemal rules for action and coordination within groups and organizations. However, the view that actors, motivated by concems of foreseeing events and controlling uncertainty, actively participate in the creation of temporal institutions is discussed specifically only by Clark (1990) and Demil et al. (2001). An institutionalization approach reconciles the view that actors both create and enact temporal institutions. Indeed, the product of human activity may appear objective as it goes through the different moments of institutionalization: extemalization, objectivation, and internalization (Berger and Luckmann, 1967). However, theory falls short of explaining how actors strategically use temporal institutions. 85 Temporal institutions in management have been studied primarily within groups and organizations, and I am aware of only one study of temporal institutions at the interorganizational level, that of Demil et al. (2001). These authors trace the process of institutionalization of Moore's Law over a 20-year period, with its extemalization taking place during the 1970s, its objectivation during the 1980s, and its intemalization by ail actors as of the 1990s. The alleged mechanisms of institutionalization are presented as resting on the constraining power of the Wintel association l6 and its dominant market position with respect to other members of the organizational field. Entrainment and the domination of a temporal order Entrainment is a non-linear interaction concept rooted in the observations of Christiaan Huygens, a seventeenth-century Dutch physicist and inventor of the pendulum dock. Since the 1960s, entrainment has been applied in biology, in particular to explain gregarious animal behaviours such as crickets chirping in unison and fireflies flashing in synchrony (Strogatz and Stewart, 1993). The entrainment concept has also been pursued within macroeconomics (Sterman and Mosekilde, 1993) and within human interaction and communication (Chapple, 1970; Dabbs, 1983; Jaffe and Feldstein, 1970; Kelly, 1984; Kelly and McGrath, 1983, 1985; McGrath et al., 1984; Warner, 1979, 1986). Based on his study of time in a hospital, Zerubavel (1979) alluded to the possibility that interacting temporal institutions within an organization might lead to a "dominant temporal order" (DTO), or shared concept of time within an entire organization. Ancona and Chong (1996) pursued the idea of DTO and proposed the concept of entrainment as a possible mechanism through which a DTO may emerge throughout an organization or even an organizational field, which corresponds to my object of interest, inter-organizational time. Unfortunately, their approach is unable to accommodate a change in DTO over time, and their explanation of the genesis of a DTO does not expand beyond suggesting the involvement of either "rational economic action" or "repetitive momentum". Consequently, the synchronization mechanisms and the strategic use of temporal institutions can only be hinted at and not explained. 16 Microsoft's Windows operating system and Intel's microprocessors. 86 McGrath and Kelly's (1986) SEM provides a more refmed explanation of entrainment in social settings, although the exact mechanisms of entrainment remain to be elucidated. SEM puts actors back into the process leading to a DTO. First, it posits that interacting members of a social group must work out a "negotiated temporal order" for synchronization or entrainment to occur. Second, the renewal of the dynamic equilibrium state is said to occur through negotiation and renegotiation of the bases of interaction. Although SEM explains synchronization behaviours within groups and organizations and is said to be applicable to "behavior systems at various levels" (McGrath and Kelly, 1986:91), to my knowledge, it has flot been used beyond the bounds of an organization to show interactions that lead to an inter-organizational time. I present here McGrath and Kelly's (1986) definition of the four components of the SEM and my own transposition of these concepts to the inter-organizational level (see Figure 2): Figure 2. Application of McGrath and Kelly's (1986) social entrainment model to the oreanizational field WORKBASIS OFINTERPROCESSES INTERACTION ORGANIZATIONAL TIME e-Multiple eedogenous temporal/ rhylhmic processes Mutuel entrainment RHYTHM MESH Of synChr0ntsation External pacer avents or entralning cycles PACE Temporal patterns of behayiour TEMPO 87 1. Rhythm, or endogenous temporal/rhythmic processes. This corresponds to Zerubavel's (1979) temporal reference frameworks that emerge from the work processes of various actors such as, in the case of the biopharmaceutical field, venture capitalists, researchers, valorization officers, and patent agents. 2. Mesh, or mutual entrainment or synchronization, also referred to as a "negotiated temporal order" worked out during a period of social interaction. I associate mesh with the bases of interaction between work processes that lead to synchrony or a'synchrony (entrainment or non-entrainment). 3. Tempo, or temporal patterns of behaviour resulting from the synchronization of endogenous rhythmic processes ("rhythm"). This is the inter-organizational time that emerges from the interaction of multiple temporal reference frameworks. 4. Pace, or externat pacer events or entraining cycles are those events, externat to the processes identified under "rhythm", that elicit or disrupt the current temporal patterns. I associate them with events from the larger context. Before presenting my methods, I return to my concerns about understanding the workings of time within an organizational field and propose the following research questions in light of the SEM: 1. Which recurrent work processes in biopharmaceuticals can be said to synchronize temporally, and what rhythm do they exhibit? 2. What are the bases of synchronization and their evolution over tirne? 3. How does a rhythm corne to dominate the biopharmaceuticals organizational field? METHODS This exploratory study of time provided me with two methodological challenges: first, the choice of unit and levet of analysis; second, exposing time in an operational way. I built on recommendations formulated by Lawrence (2001) and Ancona and Chong (1996) for the study of institutionalized forms of time and entrainment relations. First, according to Lawrence (2001:649), "Timing norms do not occur at the individual, group, and organizational levels of analysis although they might be experienced this way". Hence, this author recommends the adoption of an "event timeline levet of analysis". Because 88 entrainment relations are expected to cross several traditional levels of analysis, Ancona and Chong (1996) suggest using a unit of analysis that demonstrates a recurrent or cyclic character. Hence, I postulated that work processes closely linked to actors' practice would show a recurrent quality and cross traditional levels of analysis, thus revealing entrainment relations. I began the research by collecting documentary data on the dynamics of biopharmaceuticals (both locally and abroad) from books, newspapers, case studies, and Web sites of firms and other organizations involved in biotechnology. These secondary data enabled me to identify recurring work processes in biotechnology before my field study. I also used it to triangulate data from interviews. I list the most important sources in Appendix 1. I then conducted 30 semi-structured interviews with venture capitalists, members of incubators, valorization officers, external patent agents, and members of firms in management and research positions. I adapted the MINE project's interview guide designed for collecting data on the management of innovation. This guide was developed for semistructured interviews with firm members and stakeholders and discusses actual practices in the domain of innovation management with a focus on value creation and capture. I added a series of questions explicitly related to temporal assumptions. My second challenge of exposing time operationally was met by remaining alert to responses discussing three basic elements of time — duration, sequence of events, and relative temporal location — and revealing implicit aspects of time through coding and data interpretation. For example, a general question such as "Please describe the business you are in. What are your main products, services? What is your firm's position in the value chain?" elicited comments about the fact that "drugs move along the pipeline", an image that conveys regularity and stages, two aspects that fit with my concern for event sequence. This approach did flot preclude my interviewees fi-om contributing additional aspects of time. For example, when asked about inherent risks, challenges, and difficulties in projects, one laboratory manager discussed time as a limited resource and shared his timemanagement practices, including the arbitration between quality and duration. Another 89 interviewee, an academic researcher, used expressions such as "temporal window" and "fmancing window" when asked about value creation and a particular fmancing context. I used a grounded theory approach for coding and interpreting the data in order to derive insights into the mechanisms leading to the domination of a temporal institution (Creswell, 1998). Interviews were coded with Atlas.ti on the basis of temporal words for duration and sequence. Temporal codes were linked to work processes in order to trace meanings given by different types of actor. Synchrony and asynchrony were emerging codes that led me to explore further the theory of entrainment. Texts were again coded with these emerging codes as an attempt to reveal relative location of events and potential relations of synchronization or entrainment. Table XIV shows examples of the main thrusts of the coding step. Coded excerpts appear in Appendix 2. Table XIV. Coding of semi-structured interviews Duration of events Sequence of events • • • • • • Relative location of events • • Measurement and reference system Time horizon Delays Linear, circular, single or multiple trajectories, toward or from, etc. Position of events in a sequence Gaps, continuity vs. discontinuity, window, etc. Synchrony Asynchrony Meaning emerged as texts were coded and compared. I used the software's functionalities to write impressions about paragraphs and entire texts as I was coding. Questions that emerged during writing fed into more comparisons and coding. Eventually, I reached a more complete understanding of work processes and their interaction through further writing, which served as the basis for this article. 90 FINDINGS As indicated above, the study focused on a very young organizational field in Quebec, biopharmaceuticals, which is part of the Quebec human health biotechnology industry. My secondary data show that most of the 109 human-health biotech companies existing in 1999 were established during the 1990s, and over 40 percent are thought to have been university spin-offs (Byrd, 2002). The very first one, BioChem Pharma, was created in 1986 and delivered 3TC, an anti-HIV/AIDS drug, to the market a decade later. Venture capital is also a recent institution in Quebec, as the first funds were set up in the wake of the financial success generated by BioChem Pharma, and only in recent years have private funds appeared alongside government and labour-supported funds. Between 1984 and 2002, the number of venture capital firms in Quebec grew from 8 to 74, with funds invested in ah l sectors growing from CA$23 million to CA$11.2 billion over the same period. As of 2002, 50 percent of all venture-capital investments in Canada were made in Quebec (Rapport Secor, 2003). In 2000 alone, CA$1.2 billion of venture capital was invested in the Canadian biotechnology sector, out of which CA$352 million was invested in Quebec (Institut pour le progrès socio-économique, 2002). In 2001, the Quebec government published its policy on science and innovation 17 on the basis of which four valorization offices, 18 each formed of a critical mass of academic, medical, and research institutions, were created between April 2000 and December 2001 and awarded a total of CA$50 million by the government. These bodies hold a right of first refusal to pursue the development of research results. Immature but commercially valid technology can be supported either by the valorization offices or through incubators (hinoCentre, QBIC, and CEIM) that provide support through expert advice and sometimes access to equipment and facilities. Quebec's performance in the valorization of research, measured as the percentage of revenues against R&D expenditures and as declarations of inventions per CA$2 million 17 Ministère de la Recherche, de la Science et de la Technologie (2001), Politique québécoise de la science et de l'innovation. Savoir changer le monde. 18 In Quebec, valorization of research is taken as a set of activities that generate economic value of research results and encompass their commercialization and wide dissemination. It is conducted by independent bodies that are akin to technology transfer offices elsewhere in Canada and the USA. 91 invested, was assessed as lagging behind performance in the United States for the former and behind Canada for the latter. As one venture capitalist who I interviewed pointed out, "Everybody is learning their trade" and very few individuals, be they in venture capital, biotech management, research, or valorization, can boast of having commercialized a pharmaceutical product. Examination of data collected from books, newspapers, case studies, and Web sites of firms and other organizations in the field, as well as subsequent interviews, led to the identification of five key work processes contributing to innovation in human-health biotechnology: drug discovery and development, researchers' careers, intellectual property protection, valorization of research, and financing. As hypothesized earlier, events constituting these work processes can be seen as having a recurrent quality and as spanning multiple levels of analysis from the individual to the organization to the organizational field and for drug discovery and development process, the scientific arena. The drug discovery and development process (DDD) refers to the work of researchers in universities and firms whose careers (C) are also of interest in this study. Research results deemed worthy of valorization (VR) are handled by a dedicated team of valorization officers who also get involved in intellectual property protection (IPP). This last process is also conducted within firms by either external or in-bouse patent agents. Finally, venture capitalists get involved in the fmancing of university spin-offs (F) in collaboration with valorization officers during the actual spin-off phase and later on with the firms' managers. There are typically multiple financial partners within a single round of financing. The interviews allowed me to characterize the five interacting processes in terms of their endogenous rhythms. Below, I shall describe how actors perceive aspects of duration and sequence in what are reported as stable work processes (sec also Table XV). Even though drug discovery and development is described in terms of a sequence of events from which a pharmaceutical product emerges, respondents actually discuss two rhythms: the discovery rhythm can be seen as iterative, pregnant with promise, and conducted through multiple trajectories. Although research steps are known, their dock duration 92 cannot be predicted with accuracy. In contrast, product development evokes an orderly sequence of known events whose dock duration is experience-derived and exhibits a closed-ended rhythm toward a goal. Table XV. Rhythm of work processes Interacting work processes DDD C IPP VR F Duration Discovery: Predictable event milestones Unpredictable dock milestones (delays as normal occurrence) Product develop ment: Predictable event and clock milestones Careers within companies: Full-time, part-time, temporary or periodical Academic career: Academic sessions, conference seasons Research projects: Less duration allowed to company scientists to get results than for academic ones Publications: More duration allowed to company scientists in between publications than for academic ones Long term horizon Delays as modus operandi Short to medium term horizon Delays as maturation Predominant use of dock milestones Ancillary use of event milestones Predictable exit horizon Delays as failure Sequence Discovery: Iterative; open-ended; multiple trajectories Product development: Linear sequence of events; closedended Careers within companies: New career, transition Academie career: Cyclical recurrence; windows of opportunity for grant submissions; cycles for tenure approval Research projects: Open-endedness in academia and upstream research oriented companies; Recurrence in other companies Windows of opportunity Iterative dialogue Transition Linear sequence of events Relay race Stages Cyclicafity of rounds of financing Respondents also mentioned that research careers have two rhythms. Academic careers are punctuated by the recurrent and seasonal rhythm of academic life, the open-endedness of research, and the importance of timely publications for promotion and advancement, while industrial careers espouse the linear and closed-endedness of product development and pressure to achieve results within a shorter time frame. 93 Research yielding inventions worthy of protection introduces both valorization offices and firms to the rhythm of intellectual property protection either through interactions with external patent agents or, less frequently, with their own patent agent. Duration of intellectual property protection is measured in years: patent protection lasts 20 years and obtaining a patent requires years of work. Arguing a patent with the authorities follows the rhythm of windows of opportunity during which the argumentation is prepared and delays during which the Patent Office prepares its response. An "iterative dialogue" of windows and delays takes place over a number of years. Valorization is an activity that stands at the frontier of research and commercialization, two processes that have antagonistic sequence mies. The former lives by the "publish or perish" rule, while the latter requires that the "protect before publish" rule be honoured because public disclosure prior to filing a patent request may severely limit the possibility of obtaining a worldwide patent on a pharmaceutical product, which is often a sine qua non requirement for recruiting fmancial partners. Hence, sequence is the predominant concern in the rhythm of valorization. The transitional nature of valorization is compounded by the fmancial burden created by an application for an international patent, a burden that must eventually be passed along to a commercial partner. Valorization of an invention is meant to span what valorization practitioners evaluate as a short- to medium-term period with or without a preliminary phase of maturation, a step that can be viewed as a productive delay. Start-ups and young fin-ms count on venture capital. Venture capitalists' discourse on financing in human-health biotechnology reflects a rhythm resembling that of a relay race in which notions of duration and sequence intertwine. They view themselves as members of a sequential relay team in which upstream players include government funding agencies supporting university research, academic researchers, and valorization offices, while pharmaceutical or larger biotechnology firms and the stock market take on the role of downstream players or "exit opportunities". Duration is crucial to financial returns and is evaluated through the "exit horizon" — or investment window — dock and event milestones used to assess value creation and delays, defined as a duration extending beyond dock 94 milestones, whose occurrence signais difficulties that can threaten return either because value is flot created or the investment window needs to be extended. My interviewees described endogenous rhythms as stable. However, in their discussion of innovative activities, the respondents spontaneously referred to a "now" situation and a "before" situation separated by the temporal frontier of the technology bubble burst. I have sorted these activities into three sets that I have labelled financing preferences, new venture creations, and managerial models (see Table XVI). I suggest that they reveal a shifting biotechnology inter-organizational time over the said periods. Shifting inter-organizational time Inter-organizational time shifted from a focus on very early and open-ended research projects, durations evaluated mainly with event milestones, long-term horizons, an emphasis on novelty in projects and commercial vehicles to a focus on more mature closedended projects, dock milestones, short time-to-market horizons, and a continuity of current firms and projects. I identified the main changes in inter-organizational time as: 1. The overall discourse of actors in biopharmaceuticals (finance, valorization and management) shows closed-ended rather than open-ended sequences, such as in the creation of value with a product in mind rather than heralding the potentialities of research. 2. Increased difficulty in finding investors for projects with durations evaluated mainly with event rnilestones and exhibiting an open-ended sequence, such as discovery projects or technological platforms. 3. Financed projects respond predominantly to a closed-ended sequence, such as those designed with a commercial product in mind, a shorter time-to-market duration that can be managed with dock milestones such as projects in downstream phases of development. 95 Table XVI. Shifting inter-organizational time Bubble era Fmmicing preferences Post-bubble era Sequence Sequence • Llpstream stages of financing and product development • Downstrearn stages of financing and product developrnent • Open-ended sequence of research • Closed-endad sequence of commercial products Duration • Investment in research evaluated with only event milestones Duration • Investment in projects evaluated with both dock and event milestanes • Returns expected over sharter time horizon • Shift ta faster amas: delivery systems, medical devices„ New venture creations Sequence Sequence • Open-ended sequence of research • Closed-ended sequenœ of a commercial product • Llpstream stages of prorluct development (platforms) • Emphasis on nove! (spin-off) over continued sequence (licensing) • Upstream signais ta create fimi (patent request) Duration • Maturation of research within a firm • Downstream stages of product develapment (close-to-market product) • More erapha.sis on continued sequence (licensing. supponing current finis M&A) over nove! sequence (spin-off) • Downstream signais to crante firm (commercial product) Duration • Returns expected over sho horizon • Use of both dock and event milestones Managerial model Sequence Sequence • C,ontinued sequence of researcher's career into business • Discontinuous sequence of academic's career path • Synchronisation of competences with firms' lifecycle 96 4. Projects that do fmd new or renewed fmancing exhibit a downstream move in sequences such as fmancing stages, maturity of projects, and firm lifecycles, and preferably exhibit shorter durations. 5. Continuity takes precedence over novelty, as is evident in the preference for supporting current firms, licensing to established firms, and mergers and acquisitions over creation of spin-offs. 6. The managerial model is synchronized with investors' sequential and temporally located view of competences. Sources of change: Pacer events From the second half of the 1990s up to 2001, or what my respondents refer to as the bubble era, four pacer events were entraining the five work processes examined in my study: the success of BioChem Pharma, the first Quebec biotechnology firm; the genomic revolution and the attendant expectations; restrictions on research grants; and generous money markets. BioChem Pharma's success played an important role, both fmancial and symbolic: venture capitalists who made money with BioChem Pharma had funds to allocate to new biotechnology ventures, while the firm's commercial success served as proof in the minds of investors and managers alike that creating a profitable biopharmaceutical firm and sector in Quebec was within reach. Indeed, one of the most experienced venture capitalists interviewed recalled, "Because the Fonds de Solidarité [a labour-supported investment fund] made money with BioChem Pharma, they said, `We are going to give [venture capital] a go.' It started in 1990 [...] and the rest is history." Another venture capitalist, who also worked as a scientist in a biotechnology firm, said that investors were attracted to the idea that with BioChem Pharma, "it was possible to make a hit with academic research [...] they figured they could invest in small companies". Indeed, this pattern of investment became a mode! "because investors were confident and wanted to invest ... and they saw a potential. They were seeing little BioChem Pharmas in ah l those firms." 97 Other interviewees referred to BioChem Pharma as a firm against which to benchmark success. For example, a venture capitalist discussing risks and fmancing rounds said, "But if you win, you can make another BioChem, create firms of that calibre", and a scientistfounder commenting on where success lies in drug discovery and development remarked, "Well, for example, if you take a look at successes: BioChem Pharma, why did they have so much success? They had a molecule, a molecule. That's ail that's ail it takes." My second pacer event, the genomic revolution of the 1990s, sparked high hopes for novel biopharmaceutical applications. Both managers and venture capitalists talked about the excitement brought about by the promises of genomics at the time: "There was a lot of hype in those days and it was a real revolution", one manager said. One venture capitalist noted, "A lot of companies were set up to cut down on development time. Time and costs. And pharmacogenomics and proteomics were supposed to answer that." Another venture capitalist confirmed that "each drug discovery platform was designed to produce more clinical candidates, more interesting candidates." Thus, it was thought that the sequencing of the genome would improve the understanding of the disease process and generate new drug targets. "In 1999-2000, a lot of investors thought that with the genome, suddenly, we would have plenty of new drugs." But as one manager put it, "Well, in science, there are a lot of fads. [...] But if scientific gurus say that it's the best thing, it will bring on a revolution pharmaceutical companies and biotechs are afraid of being left behind. And if they see Glaxo, SmithKline, or Merck adopt the technology, they need to be on board too. It's emulation, like a snowball effect, everybody gets on the bandwagon." In the process, pharmaceutical firms became an exit (in addition to IP0s) for venture-capital-backed genomic firms. My third pacer event appeared in the early 1990s, when academic researchers saw their research grants cut as part of the effort to tackle the federal government's deficit. An incubator manager drew a cause-effect link: "When universities don't have any money, that's when professors want to become entrepreneurs." One venture capitalist recalled that researchers took notice of the creation and development of BioChem Pharma centred around research on AIDS and figured that they too could start companies, and "then 98 fmanciers joined in because they expected important profits". Researchers, starved for money, and venture capitalists, envisaging healthy retums, found one another. "That's when researchers and financiers started talking to one another." They created and headed spin-offs that academic researchers used to pursue their research. Again, as the 1990s progressed, venture-capitalist firms in Quebec grew in size and number; pension funds' investments in venture capital peaked at the end of the decade, making money a very available resource, the fourth and last pacer event of that first period. A manager conveyed the frenzy: "They ail wanted to give you a cheque, bump the other guy so you'd take their cheque." And the obligation to invest in health sciences drove prices up: "It's the same as the Internet. Companies were listed on the stock exchange, values increased, and then more people got interested", said another manager. However, as of late 2001, biotech firms were confronted with money market contraction, deflated valuations, and closed IPO windows — testimonies to the end of the technology bubble. This major pacer event signalled a change in temporal patterns of behaviour, hence a shift in inter-organizational time, and the start of my second period. The stock market's umnet expectations for quickly bringing a product to market in the information technology sector is said to have tainted expectations for the biotech sector. Even though the product development cycle is much longer, "biotech was affected because people associate [one] high technology with [another] high technology" and the inability of biopharmaceutical firms to offer short-term performance contributed to venture capitalists' sentiment that their behaviour had to change: "We had to close companies and take our losses." My respondents also conveyed the idea that both fmanciers and pharmaceutical companies adopted a more "realistic outlook [on genomics] ... Yes, we have sequenced the genome and maybe we hold 1% of the knowledge on the human body. We still have 200 years of work, 100 years of work. That's reality", said one venture capitalist. Pharmaceutical and larger and more mature biotech companies (usually foreign) are said to have devised coping mechanisms in the face of scientific fads or revolutions that led to more cautious 99 collaborations with smaller biotechs and tempered acquisitions on their part, previously an easily available exit for venture capitalists. One manager stated, "All things considered, we notice today, ten years aller, that the vast majority of genomic platforms have flot delivered and that pharmaceutical companies that have invested billions of dollars in deals have flot reaped the benefits they had expected." Another manager confirmed that pharmaceutical companies have become "much better at seeing through the hype", which has led them to "actually want to see concrete results and data". In addition, because genomics spawned so many targets, he said, challenges in drug discovery and development have since moved downstream from where so many biotech firms were still doing research. As predicted by the dynamic equilibrium assumption in the SEM, when externat pacer events change white rhythmic processes remain stable, either or both the interorganizational time and the bases of interaction will shift. Having described the changes in inter-organizational time and externat pacer events, I now turn to the bases of interaction whose renewal, I suggest, can be seen as the mechanism mediating the impact of externat pacer events on inter-organizational tùne. Bases of interaction My interviews show that although the shift in the inter-organizational time was felt starting in autumn 2001, it was when attempting to raise a new round of fmancing or create a new university spin-off that managers of biotech firms and valorization officers experienced, at first hand, changes in the new bases of interaction, which for some of these actors meant as late as 2004. "It's like hitting a wall", confirmed a firm manager. My data suggest that work processes were synchronized mainly on the basis of the endogenous rhythm of academic research during the first period and on the endogenous rhythm of fmancing during the second period. As Table XVII shows, during the bubble era, work processes synchronized on the basis of a long-term duration evaluated principally on the basis of event milestones. Financing, valorization, and drug discovery and development met at upstream stages and synchronized on an open-ended future. Researchers found themselves in the same academic rhythm, 100 simply pursuing their research within the bounds of a spin-off and apparently flot distracted by intellectual property protection or commercial pressures. Table XVII. Bases for interaction between work processes Interaction bases for synchrony Remaining asynchronies Interacting Bubble period Post-bubble period Post-bubble period veork processes Financing versus DDD Duration Event milestones Duration Fundamental research: long Lime horizon Sequence Fundamental research: upstream and open-ended Financing, IPP & VR versus Career Sequence Recurrence of academic research within spin-offs Financing versus VR Durat ion Fundamental research: long rime horizon Sequence Fundamental research: upstream Sequence Protecting before publishing Durat ion Clock milestones Temporal window Sequence Research: downstream and closed-ended Duration Event milestones Duration Fundamental research: long lime horizon Sequence Fundamental research: upstream and open-ended Duration Delays in learnhig business Sequenc.e Recurrent versus Linear Publishing as first reflex Sequence Protecting before publishing Durat ion Fundamental research: long time horizon Sequence Fundamental research: upstream The bubble era offered such a rosy view of the future that financiers were distracted from the temporal rhythm of their own fmancing process and became entrained to the endogenous rhythm of academie research. However, the open-endedness of research can become financiers' fatal attraction, as happened in Quebec, where fmanciers' urge to set up 101 an industry increased the entraining power of research. The deflat ion of valuations, the closing of exits and the contraction of money markets made more apparent that work processes had so far been entrained to academic research's rhythm. Venture capitalists realized that they were not marching to their own drummer. Their firms pursued academic research, and very few could promise products within the foreseeable future. Although money has become scarcer, the pressure to generate a return, or at least to cut losses, bas driven a renegotiation of the interaction. Since the bubble burst, innovative activity bas become increasingly synchronized with investors' need to obtain a return within a "reasonable temporal window". Although "protecting before publishing" remained a non-negotiable rule over both periods, a patent request is no longer sufficient to entice fmanciers to invest in a new venture. Additional preferences cover several characteristics of projects: their duration measurable with dock milestones, their closed-endedness, and their position within development phases. Other fmanciers' characteristics also corne into play, including preferences over stages of fmancing (seed, start-up, growth, mezzanine), in interaction with the lifecycle make-up of their portfolio of firms. This change in the bases of interaction lias brought to the forefront frictions over temporal preferences that actors need to negotiate. For example, as shown in Table XVII, fmancing, drug discovery and development, and valorization no longer synchronize well because of the very long time horizon of fundamental research or new upstream projects, conducted within universities or firms, which is less compatible with a healthy return, while their duration can hardly be matched with dock milestones. "The market no longer tolerates the fmancing of platforms", confirmed a venture capitalist. Venture capitalists also view this kind of research as flot mature enough for commercialization, meaning located too far upstream in the development process, thus not subject to dock tnilestones, too risky, and requiring too long a duration before a commercial product is foreseeable. In short, this kind of research is evaluated as outside the venture capitalists' leg of the relay race. The temporal contrasts between an academic and an industrial career have become more salient and reside in, on the one hand, the recurrent rhythm of academic life, the openendedness of research, and the importance of timely publications for promotion and 102 advancement, and, on the other hand, the linear and closed-endedness of product development and the pressure to achieve results within a shorter time-frame. In addition, the long duration taken by founders-scientists to learn the management trade no longer fits within the "reasonable temporal window" of financiers. As one venture capitalist stressed, "Our business is so competitive, it takes so much time to develop, it costs so much we can't afford to have someone who will leam on the job. We need someone who is proactive and who knows who can see things coming." To sum up, the Quebec biopharmaceutical field amply illustrates that recurrent work processes synchronize into an inter-organizational time. By studying this organizational field over two periods of time, I have revealed a synchronization that exhibits "stabilized for now" qualities (Schryer, 1993) consistent with a dynamic equilibrium. Pacer events have been shown to be powerful triggers for a shift in the inter-organizational time. I have also shown that temporal frictions result from a change in the bases of interaction, and these frictions, in tum, elicit a renegotiation of interactions. I now describe some of the temporal strategies that the field's actors devise in light of a renewed inter-organizational time. Dynamic temporal strategies Venture capitalists represent unavoidable stakeholders both in the commercialization of academic research, because they provide access to the most cash, and in investment in individual biotech firms, because they usually own a majority position, and therefore changes in the temporal requirements for interacting with them are bound to elicit a response. Achieving synchrony represents ways of bridging temporal discrepancies. It is the desire to create or sustain a firm that motivates this action. The maturation funds that valorization officers have recently been granting for declared inventions by academic researchers can be seen as a strategy to overcome the sequential asynchrony experienced with financiers in the attempt to commercialize upstream fundamental research. Maturation is expected to improve synchrony with fmancing partners' expectations of a short time-to-market duration. As well, valorization officers have been creating fewer new ventures and more agreements with existing licensing partners. 103 Academics' adoption of the "protecting before publishing" sequential rule cornes into conflict with their "first reflex" of publishing. Moreover, protecting and commercializing an invention tend to detract an academic from the rhythm of his own career, as "having a patent doesn't impact his work, flot at ail. Can't put that in his résumé ... it's flot recognized as a scientific paper". My data suggest that adaptation to the mie has been coming gradually over both periods studied with the help of valorization officers who have had to grapple with seasonal emergencies in patent requests. As one interviewee puts it, "Instead of calling us up and saying, 'Vve got something coming up in about four months... ' No! He waits. And, out of the blue, he thinks we can make miracles!" Changes in the bases for interaction with venture capitalists appear to have reinforced the importance of the rhythm of intellectual property protection. Both valorization offices studied for this article put strategies in place to overcome the asynchrony between the rhythm of academics' careers and that of intellectual property protection and instil a more entrepreneurial culture. One office has been attempting to entrain its researchers to the sequential iule of "protecting before publishing" through education campaigns and in situ cooperation led by a special liaison team. The other counts on entraining researchers to the rhythm of industrial research contracts, a type of research that requires the protection of intellectual property and is more closely focused on product development. I have also been made aware of the strategy of one institutional venture capitalist involved solely with projects that are clearly positioned upstream from what is currently favoured by most venture capitafists for the sake of keeping a "deal flow". He is applying the temporal institution of duration milestones to pre-clinical studies in order to find additional fmancing partners. Indeed, this novel strategy makes a project appear more downstream, with an assessable time horizon, and "de-risks the opportunity". Another strategy used by both valorization officers and venture capitalists in search of financial partners consists of hiring high-level pharmaceutical executives with a proven track record in an effort to provide credibility to a new project, again making it appear more mature or downstream and hence facilitating fund raising. 104 My data also suggest that the asynchrony that lies between the rhythms of academics' careers and the rhythms of fmancing, intellectual property protection, and valorization tends to be resolved along three modes: academics willingly assume the rote of "repeat offenders," a term referring to researchers who repeatedly corne up with inventions but prefer to continue working at the university; hiring of professional managers who understand the temporal requirements of a business; and hiring of serial entrepreneurs whose competences are synchronized with the firm's lifecycle and whose tenure is reviewed with every round of fmancing. The last two strategies are being used by both venture capitalists and valorization officers. CONCLUSION I have used the concept of temporal institutions and the social entrainment model to reveal the intricate workings of temporal dynamics in an organizational field. I have identified the rhythms of five work processes (drug discovery and development; researchers' careers; valorization; intellectual property protection; fmancing) that enable and constrain actors' innovative activities. These rhythms were synchronized on different temporal bases over two periods delimited by the technology bubble burst, giving rise to distinct interorganizational times that gave pace to imrovative activities in the Quebec biopharmaceutical field. I have also shown that powerful external pacer events, mediated by changes in synchronization bases, sparked the shift observed in inter-organizational time. Because I have adopted a model with dynamic equilibrium assumptions and focused on an organizational field with diverse stakeholders instead of the more restricted concept of industry, my study sheds light on the limitations of the idea of successfully and unilaterally imposing a rhythm on other actors. I also suggest that actors may devise strategies to reap benefits from inter-organizational time and steer it doser to their interests, which may help overcome the "dark side of time" effect. In addition, I show that time may indeed be viewed as an element of the structured contexts of the games of innovation (Miller and Floricel, 2004) and that actors do retain some freedom to develop temporal strategies. 105 As a dynamic equilibrium mode!, SEM postulates synchrony as an expected state. In addition, disruption of synchrony is expected to be transient as "left alone over time, [rhythms] will also become once again synchronized" through "some system(s) or process(es) — some regulating device(s)" (McGrath and Kelly, 1986:86). My field study illustrates the contribution of strategic action to the desynchronization and resynchronization process. However, more research remains to be done to elucidate further the social dynamics in place that lead to the choice of rhythm to entrain to. During the course of my field study, respondents showed their awareness of the importance of time in the innovative activities of the biopharmaceutical field. Further research is needed to follow the evolution of inter-organizational time in biotechnology as well as to inventory and assess temporal strategies. Application of the SEM to other organizational fields is expected to reveal distinctive inter-organizational times. Such findings would argue in favour of treating time as an environmental dimension to be included in analyses of the strategic context of innovation. 106 APPENDLX 1. LIST OF MAIN SECONDARY DATA SOURCES Books or chapters of books Henderson, R, L Orsenigo and GP Pisano (1999). The pharmaceutical industry and the revolution in molecular biology: interactions among scientific, institutional, and organizational change. In Sources of Industrial Leadership, DC Mowery and RR Nelson (eds.), pp. 267-311. Cambridge, UK, and New York: Cambridge University Press. Moses, V and RE Cape (1999). The science and the business: an introduction. In Biotechnology: The Science and the Business, V Moses, RE Cape and DG Springham (eds.), pp. 1-7. Harwood Academie Publishers. Niosi, J, L Martin Cloutier and A Lejeune (eds.) (2002). Biotechnologie et industrie au Québec. Montreal: Les Éditions Transcontinental inc. Orsenigo, L (1989). The Emergence of Biotechnology. Institutions and Markets in Industrial Innovation. London: Pinter Publishers. Robbins-Roth, C (2000). From Alchemy to IPO: The Business of Biotechnology. Cambridge: Perseus Publishing. Articles and Reports Beaulieu, P, A-L Saives and B Lessard (2001). "Le profil des bio-industries du Québec." Répertoire des entreprises des bio-industries du Québec, Chaire en gestion des bioindustries, École des sciences de la gestion, Université du Québec à Montréal. Bergeron, MY, L Kryzanowski, P Beaulieu and Y Gadhoum (2000). Financing-Related Issues and Difficulties for Canadian Biotechnology Companies. Scientific Series. Chaire en gestion des bio-industries, École des sciences de la gestion, Université du Québec à Montréal. Bordt, M and C Read (1999). Survey of Intellectual Property Commercialization in the Higher Education Sector, 1998. Statistics Canada Cat. No. 88F0006XIB1999001. 107 Brunet, P (2003). Rapport du groupe de travail sur le rôle de l'État québécois dans le capital de risque. Gouvernement du Québec. ISBN 2-550-41839-5. Byrd, CA (2002). Profile of spin-off firms in the biotechnology sector: results from the biotechnology use and development survey — 1999. Statistics Canada Cat. no. 88F0006XIE02004. Institut pour le progrès socio-économique (2002). Les biotechnologies au Québec — Un diagnostic fondé sur huit conditions de croissance. www.institutprogres.org Livingstone, A (1997). Report on UBC Spin-off Company Formation and Growth. University of British Columbia, Vancouver. National Institute for Health Care Management Foundation (August 2000). Prescription Drugs and Intellectual Property Protection. Washington, DC. Web sites BioPortal, Canadian governement's biotechnology portal www.bioportal.gc.ca/english/BioPortalHome.asp?x=1 BioQuébec, Quebec biotechnology business association with links to member firms www.bioquebec.com BioteCanada, Canadian biotechnology business association www.biotech.ca/ Canadian Venture Capital Association www.cvca.ca Centre québécois d'innovation en biotechnologie, incubator www.cqib.org Centre québécois de valorisation des biotechnologies, partner in technology transfer www.cqvb.qc.ca Montreal In-Vivo, local biotech portal www.montreal-invivo.com/sciencesdelavie/site/index.jsp PhRMA, The Pharmaceutical Research and Manufacturers of America www.phrma.org/ Réseau Capital, Association of Quebec investors and venture capitalists www.reseaucapital.com 108 Tufts Center for the Study of Drug Development, an independent, academic, non-profit research group affiliated with Tufts University http://csdd.tufts.edu/ Valorisation Recherche Québec (VRQ), non-profit organization created to support valorization of research in Québec www.vrq.qc.ca And the four valorization offices: MSBI www.msbi.ca Sovar www.sovar.com Univalor www.univalor.com Valeo www.gestionvaleo.com Newspapers and on-une publications Business sections of local newspapers: La Presse, Le Soleil, Le Devoir, Les Affaires. Drug Discovery and Development, www.dddmag.com Genetic Engineering News, www.genengnews.com Nature, www.nature.com Case studies Boucher, T, A-A Gratton, D Luc and LJ Filion (2003). Office of Technology Transfer de l'Université McGill: un levier dans l'essaimage technologique au Québec. Centre de cas, HEC Montréal. De Oliveira Lima, E and LJ Filion (2003). André de Villers et Theratechnologies: esprit entrepreneurial et leadership d'innovation en biotechnologie. Centre de cas, HEC Montréal. Lefebvre, G, D Luc and LJ Filion (2002). Institut de cardiologie de Montréal (ICM), transfert technologique et essaimage. Centre de cas, HEC Montréal. Lefebvre, G, D Luc and LJ Filion (2002). L'Université de Sherbrooke: un milieu d'innovation et d'essaimage. Centre de cas, HEC Montréal. 109 Savary, I, D Luc and LI Filion (2002). De Polyvalor à Univalor: une valorisation accrue du transfert technologique. Centre de cas, HEC Montréal. Veillette, M, D Luc and LI Filion (2002). Essaimages technologiques à l'INRS-Institut Armand-Frappier: apprentissages laborieux. Centre de cas, HEC Montréal. Veillette, M, D Luc and L.1 Filion (2001). Le Centre de recherche du CHUL: une émulation contagieuse. Centre de cas, HEC Montréal. Workshop Spin-offs: Practical advice from the experts. Workshop organized by the McGill University Office of Technology Transfer, May 15, 2003. 110 APPENDIX 2. EXAMPLES OF CODED EXCERPTS Code: Delay "For example ... I've invested in a company that was a year away from clinicals. But I'll only know in ten years' time if I've got a drug that works! There is lots and lots of uncertainty between the two. And that's the hardest part of our job." Code: Duration "Maybe people hadn't understood that it would take so much time to develop a product. And the more time it takes, the higher the failure rate because for each ... to reach every stage there is a specific probability of failure." Code: Sequence "There is a gap in financing, that's true! And our vision is that venture capital shouldn't position itself there. It doesn't work. Returns take too long. We can't make money if we invest there." Code: Synchrony "Don't forget that if an industrial partner is interested in the research he will proceed with IP due diligence ... he will want to verify that confidentiality was maintained, if third party rights are know, if inventors are involved. They won't buy the technology if it's a mess!" 111 Code: Time horizon "Yes we have sequenced the genome and we may be at one percent of the knowledge we need to have about the human body. We still have 200 years of work, 100 years of work. That's reality." Code: Trajectories (multiple, single) "Someone said this morning, 'I would get rid of every project in your company except your product'. So you're cutting off the thing that got us here, the thing that's going to ... the platform that's going to ... that differentiates us from every single company in the world. Somebody was willing to just kill it and just put all of the resources on developing that one product, which is kind of silly and also incredibly risky, because dies toxic in the next test, you're down to zero and you've killed your technology platform and your company is dead. So, that was an extreme example but some people think that. That's sort of the reality we have to live with." Code: Window "The acceptable temporal window simply means that ... it's a window that ... that allows my firm to retain a value ... for example, a value for acquisition or merger." 112 REFERENCES Ancona, DG and C-L Chong (1996). Entrainment: Pace, cycle, and rhythm in organizational behaviour. Research in Organizational Behavior, 18,251-284. Berger, PL and T Luckmann (1967). The Social Construction of Reality. A Treatise in the Sociology of Knowledge. Garden City, NY: Anchor Books. Brown, S and KM Eisenhardt (1998). Competing on the Edge: Strategy as Structured Chaos. Boston: Harvard Business School Press. Byrd, CA (2002). Profile of spin-off firms in the biotechnology sector: results from the biotechnology use and development survey — 1999. Statistics Canada cat. no. 88F0006XIE02004. Chapple, ED (1970). Culture and Biological Man: Explorations in Behavioral Anthropology. New York: Holt, Rinehart and Winston. Clark, PA (1990). Chronological codes and organizational analysis. In The Theory and Philosophy of Organizations: Critical Issues and New Perspectives, John Hassard and Denis Pym (eds.) pp. 137-163, New York: Routledge. Creswell, J (1998). Qualitative Inquiry And Research Design: Choosing Among Five Traditions. Thousand Oaks: Sage Publications. Dabbs, J (1983). Fourier analysis and the rhythm of conversation. Educational Research Information Clearinghouse (ERIC) Document ED 222 959. Demil, B, B Leca and P Naccache (Jan.—Feb. 2001). Le temps de la stratégie: "l'institution temporelle", moyen de coordination. Revue Française de Gestion, 83-94. Eisenhardt, KM and S Brown (1998). Ti -ne pacing: Competing in markets that won't stand still. Harvard Business Review, 76(2), 59-69. Institut pour le progrès socio-économique (2002). Les biotechnologies au Québec — Un portrait synthèse. www.institutprogres.org Jaffe, J and S Feldstein (1970). Rhythms of Dialogue. New York: Academic Press. Kelly, JR (1984). Time limit and task type effects on individual and group performance and interaction. Unpublished master's thesis, University of Illinois, Urbana. 113 Kelly, JR and JE McGrath (1983). Task load, time limits and production rates: Does work expand to fill the time available? The Social Psychology of Time Research Program Report SPOT 83-1. Urbana: University of Illinois, Psychology Department. Kelly, JR and JE McGrath (1985). Effects of time limits and task types on task performance and interaction of four-person groups. Journal of Personality and Social Psychology, 49, 395-407. Lawrence, BS (2001). Timing norms: the rhythm of interaction. Academy of Management Review, 26(4), 648-651. McGrath, JE, JR Kelly and DE Machatka (1984). The social psychology of time: Entrainment of behaviour in social and organizational settings. In Applied Social Psychology Annual, vol. 5, S. Oskamp (ed.), pp. 21-44. Beverly Hills: Sage Publication. McGrath, JE and JR Kelly (1986). Time and Human Interaction: Toward a Social Psychology of Time. New York: Guilford Press. Miller, R and S Floricel (2004). Value creation and games of innovation. Research Technology Management, 47(6), 25-37. Orlikowski, WJ and J Yates (2002). It's about time: Temporal structuring in organizations. Organization Science, 13(6), 684-700. Pluchart, J-J (Jan.—Feb. 2000). Start-up. Les temporalités des nouveaux entrepreneurs. Revue Française de Gestion, 73-82. Rapport Secor (2003). Pour une industrie québécoise du capital-risque en santé. Schriber, JB and BA Gutek (1987). Some time dimensions of work: The measurement of an underlying aspect of organizational culture. Journal of Applied Psychology, 72(4), 642-650. Schryer, CF (1993). Records as genres. Written Communication, 10,200-234. Slywotzky, AJ and DJ Morrisson (1999). Profit Patterns. Toronto: Random House. Stalk, G Jr (1988).Time — the next source of competitive advantage. Harvard Business Review, 66(4), 41-51. 114 Stalk, G Jr and AM Webber (1993). Japan's dark side of time. Harvard Business Review, 71(4), 93-102. Sterman, JD and E Mosekilde (1993). Business cycles and long waves: A behavioural disequilibrium perspective. Working Paper No. 3528-93—MSA, Sloan School of Management, MIT. Strogatz, SH and I Stewart (1993). Coupled oscillators and biological synchronization. Scientific American, 269(6), 102-109. Warner, RM (1979). Periodic rhythms in conversational speech. Language and Speech, 22, 381-396. Warner, RM (1986). Rhythm in social interaction. In The Social Psychology of Time. New Perspectives. Joseph E. McGrath (ed.), pp. 63-88. Newbury Park, CA: Sage. Zerubavel, Eviatar (1979). Patterns of Time in Hospital Life: A Sociological Perspective. Chicago: University of Chicago Press. VI. ARTICLE 3 "In contrast to biodiversity, "chronodiversity" is terra incognita" Karlheinz A. Geifiler (2002. 131) "To speak of one 's experience is to speak of time" Ramon Ramos Torre (2007: 181) 116 Transitioning after the bubble burst: A portfolio of strategic time horizons for biopharmaceutical ventures19 ABSTRACT No one doubts the importance of time in management especially in a science-based business like biopharmaceuticals. Following the 2001 technology bubble burst, Quebec biotech ventures were expected to hait activities in platform development in order to focus on the discovery and development of specific drugs. Powerful stakeholders such as venture capitalists voiced new preferences for shorter horizons rather than longer ones. This exploratory and longitudinal study of the Quebec biopharmaceutical field suggests that the management of time horizons in biopharmaceutical ventures is more complex than the habituai calls for attending to different lengths of horizons. We develop a portfolio model of two-dimensional strategic time horizons that illustrates the expected transition from a platform company to a product company. The story of four ventures sheds light on the intra-organizational dynamics of responding to an institutional pressure, in this case, a temporal shift. We also suggest that a dynamic management of strategic time horizons, including interaction between horizons and temporal leaps, may be instrumental in a successful transition as well as venture survival. Keywords: Biopharmaceutical ventures; intra-organizational dynamics; institutional pressure; portfolio; strategy; science-based business; technology bubble; temporal shift; time horizons; transition. 19 Note that this third article of the thesis is presented in a lengthier form than is usual for an article published in a journal. This was felt to be appropriate for the thesis given the importance of the extended narratives of the four cases in providing a strong and credible grounding for the findings. In submitting the work for publication in journal form, it will no doubt be necessary to condense the empirical sections. 117 INTRODUCTION Time is important in a science-based business like biopharmaceuticals. As the director of a biology laboratory in a biotech venture stated: "In biotech, there is only one thing that is limiting. It's lime. So resources can be found, money can be found, experts can be found. But you don't gel three years to do something. So, that's the number one challenge". The Quebec biopharmaceutical field we focus on in this study exhibits inherent temporal complexities such as: (1) A long and costly drug discovery and development process with a relatively short patent protection duration for the marketed drug; (2) Multiple temporal windows including that of the drug discovery and development process, the regulatory process and the patent process; (3) Decisions linked to uniyersity technology transfer including time required for incubation, when to spin-off a firm and rounds of venture capital; (4) Two distinct eras preceding and following the technology bubble burst and fmally, (5) Biopharmaceutical ventures where venture capitalists, managers and scientists meet, ail thought to adhere to different temporal values or cultures (Dubinskas, 1988). Following the 2001 technology bubble burst, the temporal characteristics of the biopharmaceutical field such as continuity, sequence, lifecycle and duration exhibited a shift as compared to the pre-burst situation (Bonneau, 2007). Enforced by powerful stakeholders such as venture capitalists, as well as university technology transfer offices, these characteristics were undisputedly by managers of existing ventures as rules they needed to comply with especially if they were to be successful with a subsequent fmancing round and as such, this temporal shift was viewed as an institutional pressure. These pressures materialized in demands to hait teclmological platform development and transition into a product company. How then did biopharmaceutical managers strategically manage time in light of the changes in inter-organizational temporality? The context of this transition would tend to suggest that venture managers had little choice but to comply with the field's new temporal demands and hence lost discretion in the management of their venture (Oliver, 1991). However this exploratory study of the Quebec biopharmaceutical field suggests that, contrary to 118 expectations, venture managers retained a level of discretion that they exercised in how they managed strategic time horizons following a temporal shift in the organizational field. We focus more specifically on four ventures: two that were successful in reaching the stock market, one of which also successfully spun-out its original platform as a service company, and two others that failed to renew financing. Our study also provides a basis for the development of a portfolio model of strategic time horizons that suggests heterogeneity in the discretion retained and exercised by firm managers in the face of strong institutional pressures towards conformity. Building on the traditional defmition of the one-dimensional construct of time horizon focused on length, this model offers a second dimension, incorporating aspects of the future envisaged, thus improving the understanding of the complexity of strategic time management. Amidst the emphasis on speed and synchronization in the strategic management literature pertaining to time, including Riolli-Saltzman and Luthans' (2001) call for more speed and fiexibility on the part of "high-tech firms" since the bubble burst, this study contributes rather to the literature on planning horizons. In addition, it contributes to a "new variant of institutional theory [...] that remains relatively undeveloped" (de Holan and Phillips, 2002: 70) and which attempts to reconcile understandings of on the one hand, institutional processes towards both persistence and change and on the other hand, purposeful action to support or modify institutional arrangements. The remainder of this paper is organized in the following manner. First, in the following paragraphs, we draw on three distinct literatures to frame our research question, those conceming (1) technology ventures, (2) institutional pressures and (3) time horizons and the strategic management of time. The latter literature also includes the discussion of a twodimensional model of time horizons that frames our study and the presentation of two generic portfolios of strategic time horizons that represent the starting point and the outcome of the post-bubble transition period. Second, we discuss the methods and present our fmdings starting with an understanding of the Quebec context of biopharmaceutical 119 ventures. This is followed by a presentation of the portfolios of strategic time horizons of our four ventures with the story of how time horizons were strategically managed in response to a temporal shift in the organizational field. Finally, we discuss the contributions and limitations of our study and offer future avenues for investigation. LITERATURE REVIEW AND THEORETICAL BACKGROUND This study explores how time horizons were strategically managed in four Quebec biopharmaceutical ventures following the temporal shift of the 2001 bubble burst when ventures were transitioning from companies conducting technological platform development to companies focused on product development. We begin this literature review by examining the evolution of business models in the biotechnology sector, prior to reviewing the insights from institutional theory that appear relevant to understanding how a sector might react to key institutional change that threatens existing business models. Finally, we briefly recall elements of the strategic management of time literature and examine more closely the concept of time horizon before presenting the portfolio model used to organize our empirical data. The evolution of business models among Quebec biopharmaceutical ventures Quebec biopharmaceutical firms set up during the second half of the 1990's were predominantly university spin-offs backed by venture capital (Niosi and Bas, 2003), granting venture capitalists with much power over firms' decisions. Such ventures, and in particular high-tech university spin-offs that are so common in biopharmaceuticals, can be seen as entities with a transitional growth pattern. Indeed, Vohora, Wright and Lockett (2004: 147) suggest that these firms develop towards sustainability by maneuvering through critical junctures. They also suggest (Vohora et al., 2004: 167) that venture managers need to be "successful in transforming their existing resources, capabilities and social capital" in order to cross the last critical juncture, or threshold of sustainability, and engage their venture on the path of sustained revenues rather than folding it. Success in doing so steers the venture away from possible stagnation or even failure. These biopharmaceutical ventures are also part of the so-called science-based business of biotechnology, defined as "a commercial enterprise or collection of enterprises that 120 attempts to both create science and to capture value from it", representing a proposition fraught with "confiicting objectives and requirements" (Pisano, 2006: 2, 6). While consequences of the science-based nature of the venture on the strategic management of time will be discussed later in this section, we can say that the presence of powerful stakeholders and the transitional nature of their growth render biopharmaceutical ventures more susceptible to pressures for change from the institutional field because noncompliance may prevent access to critical resources for their viability and eventual accession to a full-firm status. During the 1990's, the global pharmaceutical firms adopted the blockbuster business mode! that "focuses the majority of a company's investment on creating blockbuster product franchise s—that is, brands that achieve global sales of more than $1 billion" (Gilbert et al. 2003:3). This very profitable business model has since corne under attack because of stagnant or declining R&D and expiring patents, as well as "threat of price pressures, short product life cycles, and more fragmented markets" (Pisano, 2006: 174). Although the term " business mode!" is "seldom defmed explicitly", it may be considered as "a heuristic logic that connects technical potential with the realization of economic value [...] whether explicitly considered or implicitly embodied in the act of innovation" (Chesbrough and Rosenbloom, 2002: 532, 529, 530). It is much in use in the press and managers' discourse even though it "is less a new phenomena that a new articulation of pre-existing concepts" (Lecocq, Demil and Warnier, 2006: 109). Biotechnology ventures have attracted the attention of pharmaceutical firms in search of increased productivity and a renewed pipeline of products. Although technology platforms of human health biotechnology ventures can be promising for both therapeutics (including pharmaceutical) as well as diagnostics, or nutraceuticals applications, venture capitalists in Quebec and elsewhere, have prodded ventures to focus on pharmaceuticals. Biopharmaceuticals have seen numerous business models over the course of the sector's history. Preferences are said to have evolved according to decades: the contract R&D 121 mode! (mid to late 1970s), the fully integrated pharmaceutical company (FIPCO) (early 1980s), the alliance-driven firm (early 1990s), the platform company (1990s), and a retum to the product company after the bubble burst (Pisano, 2007). There are also the tool and service providers (Van der Meer, 2001) and more recently, the "no research, development only" or NRDO business model (GenNews, Apr 1, 2005). The Quebec biotechnology ventures of the second half of the 1990s were focused on the development of platforms or enabling technologies with multiple potential applications. They were mostly founded on and basically run as academic research projects, hence with long time horizons hoping to develop into a platform company that would generate revenues through licensing fees or subscriptions to their technology. In contrast, following the 2001 technology bubble burst, the pressure to adopt a profitable business model was mounting: Existing and would-be ventures found it difficult if flot impossible to obtain the support of the financial and technology transfer communities if their activities were flot clearly focused on a commercial product and a short time to market. This change in temporal rules which has been detailed elsewhere (Bonneau, 2007) can be viewed as a temporal shift defmed as "changes in a collective's experience of time" (Staudenmayer et al., 2002: 588). In Quebec, pharmaceutical applications were largely favoured as it was thought that although highly risky they provided the highest possible returns. Additionally, members of BioChem Pharma, the first biopharmaceutical firm in Quebec to ever bring a successful product on the market, 3TC, an anti-HIV/AIDS drug, were on the board of several small ventures. Institution al pressures The change in temporal rules in the biopharmaceutical sector described above can be viewed as a major institutional shift. Compliance to institutional pressures on the part of organizations is usually explained in terms of expected rewards such as legitimacy, resources and survival (DiMaggio and Powell 1991, Meyer and Rowan, 1991). And, although "institutional theory has tended to deemphasize both the ability of organizations to dominate or defy external demands and the usefulness 10 organizations of pursuing these 122 types of strategies" (Oliver, 1991: 150), Oliver (1991) argues that firms are faced with possible trade-offs between compliance and resistance as both can bring benefits and potentially deleterious consequences. For example, while compliance may allow the firm to access resources and legitimacy it can also diminish its ability to adapt to unforeseen environmental contingencies. Likewise, although resistance can threaten long-term viability through loss of resources and social support, it can also increase the firm's flexibility, irmovativeness and capacity to adapt to change. Prior to the bubble burst, biotech ventures were managed according to temporal preferences associated with research and funds were abundant. In the context of the shift in temporal preferences, the potential negative consequences apprehended by biopharmaceutical venture managers were that their venture would lack continued long-term innovative capabilities if they complied with pressures and abandoned their technological platform in order to focus on the development of a commercial product. Yet, the fmancial rewards envisaged in the form of milestone payments and expected access to IPOs or acquisition by a larger firm, were strong incentives to comply. Hence, there was an expectation that managers would generally loose discretion in the conduct of their venture's affairs. Although the serious situation of the organizational field atter the shift brought about strong institutional pressures to comply, the suggestion that firms do not "passively succumb to institutional coercive and normative pressures" (Fernandez-Alles and Valle-Cabrera, 2006: 503) possibly because "conformity is neither inevitable nor invariably instrumental in securing longevity" (Oliver, 1991:175) supports the idea that biopharmaceutical managers may have retained some discretion in how they deal with tensions between the benefits and inconveniences of compliance and directs further attention towards the critical "role of intra-organizational dynamics in accepting or rejecting institutionalized practices" (Greenwood and Hinings, 1996: 1032). Furthermore, Seo and Creed (2002: 223) argue that it may be those very tensions and contradictions that "transform the embedded social actors into the change agents of the very institutional arrangements", hence extending managerial discretion. 123 In the context of an institutional change in temporal assumptions, we argue in this paper that one possible source of discretion may lie in the way in which time horizons are managed. We now examine how this concept has been developed in the previous literature. Time horizons and the strategic management of time In his account of the history of business strategy, Ghemawat (2002:63) reviews several approaches that attended, as of the 1980's, to "the need to retum the time dimension to predominantly static ideas about competitive position" including value-based strategic management, time-based competition (Stalk, 1988; Stalk and Webber, 1993), game-theory IO models (Shapiro, 1989), the resource-based view of the firm (Wemerfelt, 1984), dynamic capabilities (Teece, Pisano, Shuen, 1997), and commitment or irreversibility (Ghemawat, 1991), approaches that ail shared the same underlying concern of the achievement and maintenance of a sustainable competitive advantage over time. In this article, we are interested in which aspect of time is most important for venture managers and what they actually do to strategically manage it. Several aspects of time have been identified by strategic management scholars in the past including notions such as signals and windows of opportunity (Bourgeois and Eisenhardt, 1988: Taylor 2000), fast cycles (Bower and Hout, 1988), strategic intent (Hamel and Prahalad, 1989), dual cbcks (Mitchell, 1991), time pacing (Gersick, 1994; Eisenhardt and Brown, 1998), milestone events (Eisenhardt and Tabrizi, 1995), ritual-based rhythm, improvisation, future probing, time-paced transitions and time links (Brown and Eisenhardt, 1997), real-time competition and Internet speed (Teece, Pisano and Shuen, 1997) as well as action timing (Ferrier, Smith and Grimm, 1999). In this empirical study of the Quebec biopharmaceutical field with an emphasis on ventures' strategies, the concept of time horizon has been most salient. "Time horizon" is usually considered as a one-dimensional concept, concerned only with length or duration span, and oriented from the present to the future. In strategic management, "planning horizon" is the term most frequently used and this can be viewed as a variant of time horizons in management studies (Barringer and Bluedom, 1999: 425). We will use both denominations interchangeably in this article. 124 Ebert & Piehl's (1973: 35) defmed "time horizon" as "the distance into the future to which a decision maker looks when evaluating the consequences of a proposed action". This definition has flot been enriched over the years with the notable exception of the addition of the present to past perspective to the usual present to future one through the temporal depth construct (Bluedom, 2000: 125; Bluedom, 2002: 111-145; Bluedom and Ferris 2004: 115; Bluedom and Waller, 2006: 366). Since Ebert and Piehl (1973) wrote that "Time horizon is flot commonly used and understood by managers", concems with time horizons have predominantly gravitated around an arbitrarily evaluated length. Thus on the one hand, planning horizons have become too short for global leadership (Hamel and Prahalad, 1989) with some industries seeing their long-term horizon shortened to three years (Brown and Eisenhardt, 1998). On the other hand, it is argued that a longer than five-year planning horizon is "not tenable for entrepreneurial firms" that need to adapt quickly to environmental change (Entrialgo et al, 2000: 429) whereas Chesbrough (2000) highlights the advantages of an indefmite time horizon for corporate ventures, allowing managers to fund long-term projects. However, several other studies suggest that there may be more to time horizons than their length and that their diversity might need to be managed too. For instance, Lawrence and Lorsch (1967) argue that time horizons differ between departments of an organization on the basis of the length of time required to obtain feedback on departmental decisions from the environment and that these times also differ from one industry to the other while Floyd and Lane (2000) discuss the differences in time horizon length between subprocesses of strategic renewal, handled by top-, middle- and operating-level managers. In addition, Rhyne (1985) identifies five types of planning — short-term forecasting, budgeting, annual planning, long-range planning and strategic planning — differentiated on the basis of their time horizon and relationship with the stability or instability of the environment. Goodman's (1973: 224) typology suggests that a firm facing the more complex or "turbulent" environment (Emery and Trist, 1965) "requires a complete spectrum of time perspectives from the short to the long". And, in the specific context of eight pubficly held American biotechnology firms, an empirical study of strategic time horizons (STH), 125 defined as "the period of time between the initial commitment of significant resources for an investment with a specific strategic objective and the point at which that investment was expected to begin to provide a return on that investment" (Judge and Spitzfaden, 1995: 180), suggested that superior financial performance, expressed in terms of "traditional owner/manager stakeholder criterion of profitability" (Bluedom and Waller, 2006: 387) is associated flot with the management of a single STH but rather with a diversity of them. Despite the varied conjectures about the diversity of time horizons, guidance for managers remain surprisingly scarce and often limited to the traditional calls for the need to balance between on the one hand, short term horizons to remain responsive to the environment and on the other hand, long term horizons to remain visionary (Barringer and Bluedom, 1999: 436), totally bypassing concems of "the best mix or balance of temporal depths in a given situation" (Bluedom and Waller, 2006: 387). This is a stand that appears to have withstood the bubble burst as managers of high-tech firms are still exhorted to "strategically integrate short-term realities with long-term purpose and vision" (Riolli-Saltzman and Luthans, 2001: 118). In addition to environmental factors, it has been suggested that planning horizons are also influenced by managers' personal preferences (Ebert and Piehl, 1973: 35; Das, 1986, 1991; Hay and Usunier, 1993), as well as power struggles or a "silent politics of time" between company executives who "probably "use" their planning horizon preferences as a means [...] in their strategy negotiations much as any other means, such as resources like money, power and effort", which tends to indicate a strategic time management through the negotiation of a single planning horizon (Das, 1991: 55). Learning more about time or planning horizons in strategic management would contribute to improving our understanding of "the allocation of corporate resources and energies, as well as the coordination of short-mn and long-range planning" (Das, 1987: 204), a central issue indeed. However, it has been acknowledged that time per se "is only now beginning to receive the attention it deserves in organizational scholarship" (Bluedom and Standifer, 2006: 196). We now know that the quest to learn more about time horizons and time in 126 general needs to be anchored in the multiplicity of times and on the fact that "ail times are socially constructed" (Bluedorn and Standifer, 2006: 200). In the case of science-based businesses such as biopharmaceuticals, it may be beneficial to develop a more complex lime horizon construct because of a four-pronged challenge fo the traditional time horizon construct. First, it has been suggested that the assessment of what short and long term mean is subject to cultural interpretation and that it differs between scientists and managers (Dubinskas, 1988). Second, temporal differences in the way these two groups plan activities would also include a preference for "open-ended" or "indistinct future" on the part of scientists and "closed" systems or "seeking closure" on the part of managers (Dubinskas, 1988: 192, 194, 209). Third, the iterative nature of the drug discovery process, whereby the answers to a first round of questions may simply reveal the "unknown unknowns" and require another round of questioning and research (Pisano, 2006: 8), differs from the usual assumption of a linear time horizon. Fourth, the habitual perception of risk and uncertainty associated with longer term horizons (Das & Teng, 2001) in any industry is compounded in biopharmaceuticals by the fact that risk does not necessarily diminish with shorter term horizons because of the nature of the drug discovery and development process. Extant literature on the management of time horizons does flot provide adequate support to biopharmaceutical ventures' managers because first, it relies on a one-dimensional lengthbased construct of time horizon, falling short of the complex reality of a science-based business and second, remains suent as to how exactly time horizons should be managed beyond striking a balance between different lengths. In addition, literature on responses to institutional pressures neglects transitions and ignores the specific characteristics of science-based ventures. In light of the literature reviewed above, we now present a portfolio model of strategic time horizons constructed on the basis of two dimensions that we argue are critical to understanding the temporal strategies used by biopharmaceutical ventures' managers following the temporal shift created by the bubble burst. Notwithstanding this dualdimensional time horizon, we adopt Judge and Spitzfaden's (1995: 180) terminology of 127 "strategic time horizon" and corresponding defmition of "the period of time between the initial commitment of significant resources for an investment with a specific strategic objective and the point at which that investment was expected to begin to provide a return on that investment" as it coincides with our data and the portfolio mode! used. Although partly inspired by the literature, this conceptual model only emerged clearly as we began our exploratory interviews with investors and managers. We present it at this point in the paper to clarify the presentation of our argument. The empirical section of the paper will then draw on and elaborate this conceptual framework to answer our research question: "How did managers of biopharmaceutical ventures exercise their discretion in strategically managing time horizons in the context of a temporal shift?". Portfolio mode! of STH The temporal shift observed in the biopharmaceutical field involved pressures flot only to reduce the length of time horizons, but also pressures to transition from a situation with multiple future possibilities, which we associate with an open-ended future or as Dubinskas (1988: 195) puts it: "a seemingly infmite regression of possible branches and paths into an indistinct future" that can be compared to Nightingale's (2000: 321) definition of scientific knowledge as "unknown end results", towards a future that focuses on a distinct achievement or goal such as the development of a particular product or "seeking closure" (Dubinskas, 1988: 209) or again as an innovation process evolving towards "known end results" (Nightingale (2000: 321), a situation that we liken to a close-ended future. Thus as we indicated earlier, investors involved with biopharmaceuticals were concerned with: 1. Moving away from projects with an open-ended future towards those with a closeended future. This meant staying away from projects heralding the potentialities of research such as the development of new platforms and rather investing in valuecreating projects with a clear product in mind. 2. Moving away from longer-term projects and favouring investments in projects that exhibit shorter time-to-market. 128 By combining (1) the traditional metric of length of horizon and (2) the nature of the future contemplated (Dubinskas, 1988), we therefore propose a portfolio model of strategic time horizons20 which we use to represent the starting point of most Quebec biopharmaceuticals during the 1990's, the platform company, and the desired outcome of the product company (Figures 3-5), which we now detail. Figure 3. Generic portfolio of strate ic time horizons Future Length Open-ended Close-ended Shorter Longer The length of horizon. Although Barringer and Bluedom (1999: 429) contend that five years is a heuristic that has been used in management studies as a divide between long and short planning horizons, we choose to judge the length of the horizon in our study in a relative manner from shorter to longer. Indeed, drug discovery and development is known to take about fourteen years 21 . Drug discovery per se is often defined as the activities leading to the identification and optimization of lead compounds (potential drug candidates) as well as the pre-clinical laboratory and animal testing to test for safety and efficacy span about half that time. The other half is taken up by the actual drug development defined as the clinical studies that again test for safety and efficacy, but this tùne in humans, as well as by the regulatory approval process.22 Also, the notion of what is "long" or "short" may vary by participant in the organizational field, with venture capitalists being guided by the length of their For a history of portfolio models in business strategy, see Ghemawat (2002 : 46ff). See Appendix 3a. 22 See Appendix 3b. 20 21 129 investment fund (Chesbrough, 2000: 38) while managers are likely to be more sensitive to the nature of the product cycle itself (confirmed by our data). In this context, a relative conception of time horizon length seems more appropriate. The nature of the future contemplated. As mentioned above, we distinguish between the open-ended and close-ended future dimension of the time horizon. When envisaging an open-ended future, one considers the many possibilities of research or the many applications of a platform or proprietary technology without focusing on a specific pharmaceutical product. By contrast, when considering a close-ended future, one focuses on a specific product to be developed. Hence, the combination of both dimensions for the construct of strategic time horizons leads to the generic representation of the portfolio model in Figure 3 where each of the four quadrants house the following strategic time horizons: Open-ended and shorter horizon supports initiatives where a proprietary technology is applied to short-term projects even though the somewhat generic nature of the technology allows for multiple application possibilities (open-ended future). Open-ended and longer horizon supports initiatives that correspond with the development of a new technology or in the case of biopharmaceuticals, a new platform. Possibilities are almost endless because the platform enables further discovery and because these initiatives closely resemble fundamental research. This is often fundamental research such as that conducted in academic laboratories. Close-ended and shorter horizon supports initiatives that have a clear end in mind such as the development of a specific biopharmaceutical product in the shorter-term phases of product development. Close-ended and longer horizon supports initiatives that have a clear end in mind such as the development of a specific biopharmaceutical product in the longer-term phases of product discovery. 130 Based on this initial conceptual framework, typical biotech start-ups common in the latter half of the 1990's in Quebec can be viewed as exhibiting a single open-ended and longer term horizon as illustrated by Figure 4. As one of our firm respondents put it, when venture capitalists started funding biotechs in Quebec, academic researchers ignored what they were really getting into, "except that they had money to pursue their research on a larger scale". So, academics were continuing the development of their platform that, in those days, was often times based on genomics. With the bubble burst, the field entered a time horizon transition that our model represents as that from the portfolio of an academic research start-up to that of a product company (Figures 4 and 5). In the product company, the venture focuses exclusively on close-ended horizons as shown by the two right quadrants. Favouring close-ended futures pressures managers to stop the development of the platform (bottom left quadrant) and, if potential drug candidates (lead compounds) were discovered through work on the platform, to put lead compounds into drug discovery (bottom right quadrant) and eventually into drug development (top right quadrant). Although both drug discovery and drug development are usually understood as taking about the same duration, it has been customary in the past to conclude alliances with large pharmaceutical companies at various stages of the drug development process: very early on during the bubble era and doser to the end of Phase II after its burst. Hence, reaching phases of drug development provides an exit to venture capitalists before the full six-year horizon either through alliances or the stock market. Figures 4 and 5 illustrate the gap between the STH portfolio of on the one hand, a great many ventures at the time they were preparing for a new round of financing post-bubble and on the other hand, that sought by financiers. It provides a vivid temporal representation of how the field's institutional pressures manifested themselves to the ventures' management. However, what these generic representations fail to convey is the actual management of the transition between the two situations. The empirical study described 131 next will explore in detail how four ventures strategically managed time horizons in the face of these institutional pressures. Figure 4. The academie research start-up portfolio Future Length Open-ended Close-encled Shorter Longer Platform develop ment Figure 5. The pro duct company portfolio Future Length Shorter Longer Open-encled Close- ended Drug develop ment Drug discovery 132 ME THODS In this section, we first provide the context for our study and then discuss the research design, data collection and the analysis of our qualitative data. Context of the study Applying a temporal lens to management research is difficult (Ancona, Goodman et al. 2001: 647) first, because theoretical tools are scarce, second, because scholars, managers, students of time and laypersons tend flot to question their use of the word "time" which encompasses without being limited to meanings such as "duration", "cycle", "windows of opportunity", "rhythm" etc. (Adam, 2000; Lee and Liebenau, 2002) and third, being often taken for granted (Schein, 1985; Bluedorn and Denhardt, 1988: 300), "time" tends to remain hidden and elusive and as such, difficult to study. So in effect, although the study began with a general interest in the strategic management of time, the actual research question - How did managers of biopharmaceutical ventures exercise their discretion in strategically managing time horizons in the context of a temporal shift? - emerged during the course of the field study, examination of secondary data and coding of interviews. Even though we framed our introduction and literature review with temporal horizons in mind, this particular temporal topic as well as the model reported in the findings emerged in the course of data collection and analysis. This is flot at ail unusual in exploratory case studies where "fieldwork and data collection are undertaken prior to the final defmition of study questions and hypotheses" (Yin, 2003a: 6) and for some, may testify to "the messy, nonlinear reality of grounded theory research" (Suddaby 2006:637). Research design Important choices were made in this research design in the following four areas: 1. To use the case study method; 2. To do a single industry case; 3. To use embedded units and 4. To conduct a longitudinal study (See also Figure 6). 133 The relative scarcity of empirical work and theoretical tools about time in organizations and organizational fields motivated the use of case studies. Indeed, it is an approach appropriate in exploratory social studies when researchers want to broadly frame their topic and encompass contextual or complex conditions (Yin, 2003a: xi), an approach that is also likely to spawn new and interesting observations about the phenomenon. Figure 6. Research design Context of organizational field temporal shift Case of biopharmaceutical field in transition Unit 1: Venture A t i _ t2 Unit 2: Venture B Unit 3: Venture C t i _ t2 Unit 4: Venture D tl- t2 tl- t2 Because this study is concemed with an interaction between two levels of analysis, the organizational field and the ventures level, we used embedded units of analysis. Rich single case studies can provide "a powerful means of deriving insight [...] because the different theoretical interpretations provide the base for comparison needed" (Langley, 1999: 699), including in the study of temporal rhythms in a single hospital (Zerubavel, 1979) and single hotel (Bunzel 2002). In addition to the opportunities for comparison provided by the 134 temporal frontier of the technology bubble burst revealed during the pilot project phase of this study, multiple units, such as this study's biopharmaceutical ventures, are expected to offer researchers with additional opportunities of generating insights through cross-units comparisons. The use of comparisons in single or multiple case studies is an approach coherent with that of a grounded theory approach in which "theory derived from data" (Strauss and Corbin, 1998:12) is arrived at through successive rounds of comparisons highlighting similarities and contrasts between incidents, categories, properties etc. Also, using multiple units enhances extemal validity i.e. "the domain to which a study's findings can be generalized" (Yin, 2003b: 34). Given that this study was flot designed to test theory but rather to at least describe and maybe provide an explanation of a temporal phenomenon in the context of a scarcity of theoretical tools, the primary objective of using multiple units was to access a "natural variation" (Yin, 2004: 86), if at ail present, in first, the temporal aspects managed by venture managers and second, in their reactions to a temporal shift at the organizational field level. This study also adopted a longitudinal design as ail ventures were followed between the initial interviews in 2002 and the Summer of 2008 at which point a performance outcome, success or failure, could be identified. Diachronie case studies, by definition interested in how things evolve, can be seen as instrumental in disentangling dynamics and outcomes (Barley, 1990: 225). Data collection The inherent temporal complexities of the biopharmaceutical field that guided us in choosing it for this field study were enumerated earlier in the introduction of this paper. Data collection was done in three phases (See Table XVIII) and started off with a pilot project which helped in "defming the questions and hypotheses" for the rest of the study (Yin, 2003a: 5). 135 We conducted ten semi-structured open-ended interviews with managers and scientists from two ventures, a manager and specialist in a technology transfer organization as well as a venture capitalist. The venture capitalist and the technology transfer organization were well known and active in the field. In the post-bubble burst context of biopharmaceuticals merging or closing down and with a grim outlook for the survival of the whole sector 23 , we wanted to increase our chances that ventures recruited for this study would survive and possibly thrive. Hence, we attempted to fmd ventures recognized for the innovativeness of their research and their capacity to attract financing. The two ventures had both been laureates of a local innovation prize and attracted significant venture capital. Both were university spin-offs and Venture A was linked to the technology transfer organization taking part in the pilot project phase and recruited by phone for this study. Venture D was recruited through the help of a contact. From the data collected during the pilot project phase, emerged the notion that a temporal frontier, the burst of the technology bubble, was quite significant and this helped refme research questions and guided further data collection for both the organizational field level case and the embedded units. To pursue the organizational field case study, we extended data collection with additional members from the organizational field until saturation. We met with the major paragovernmental and labour-backed Quebec venture capitalists based in Montreal. Also, we interviewed members of a second technology transfer office (TTO), hence covering the two most active TTOs in human health biotechnology in Quebec. We added internai and external patent agents as well as representatives of two local incubators. A closing rate of 50% within the following year was discussed at the workshop "Spin-offs: Practical advice from the experts" May 2003. 23 Cil Ventures ' web sites Biotech association web site Business press On-fine science publications (Nature, Genetic engineering) = Books Articles and reports Case studies Web sites Newspapers and on-une publications Technolo transfer worksho CU CM CC Venture C: 1.1 I■ 4 Venture D: - V-p Finance &Bus Dvt Sr Mngr Clinical Dvt Dir. PreclinicalPharma e e w. President and Founder V-p Business Admin. Operations Manager CI Ventures CL ao = 0 ..—■ - E0.) E= c.) n o • • Business press Ventures ' web sites Biotech association web site Bio 2007 (Chicago) Interview cancelled Venture C: Two on-site presentations : Two Venture Capitalists One Tech Transfer Manager April2008 April2006 - Surnmer 2008 rn et Venture capitalists: 5 Tech office members : 4 Patent agents: 3 Incubator managers: 2 Dec 2004-Aug 2005 April -December 2003 • = =I B iopharmaceutical Venture capitalist: 1 Tech office members: 3 field Dec 2004 —April2006 Fall2002 - Dec 2004 • c7à Interviews Phase II: Extended p hase Phase I: Plot p roject phase 136 137 We also needed to increase the number of ventures while remaining within the bounds of our resources and so recruited two others. Both ventures were recruited upon the recommendation of members of the organizational field taking part in our study. Venture C was recommended on the basis of its considerable intellectual property. After verification in the press and on its website, we could confirm that the venture had also attracted a good amount of venture capital. Finally, Venture B was mentioned as a venture with a new and original business mode!, potentially better adapted to the changing organizational field conditions. As well, it had been recognized as highly innovative and won a local prize. In short, we had good reasons to suspect that the four ventures were appropriate for the study. They ail showed some success in innovation and fmancing as ail had received significant previous financial backing and three had won a local innovation award. Venture A had a revolutionary platform and had prestigious members on its board. Venture B used a novel business mode!. Venture C had leading-edge research and had been successful in securing fmancing for a building and separate laboratory without even a proof of concept. Finally, Venture D was able to secure major fmancing from outside Quebec and had struck alliances with an American biopharmaceutical firm. Ail were about the same size and were still fmanced by venture capital. The one-hour long interviews showed that by engaging respondents to talk about what they actually did, about innovation and strategy in biopharmaceuticals as well as the risks, challenges and difficulties involved with biopharmaceutical ventures, they were revealing for instance, how in their work processes, they measured time and how they arranged events over time, two fundamental temporal notions. Our semi-structured interviews were guided by the questionnaires from the MINE research program for which we developed a temporal correspondence that helped us be prepared for temporal contributions (See Appendix 1). Because the interviews were semi-structured, we were able to remain alert to respondents' contribution to temporal matters including but flot restricted to elements of duration, sequence of events and relative temporal location, in order to elicit more responses when such topics were brought up. 138 Prior to the first interviews and throughout the length of the study, we set out to get acquainted with the context and reported stakes in the Quebec biopharmaceutical field as well as abroad. Hence, we collected and reviewed secondary data, such as books, business newspapers and academic articles, press releases, case studies and documents published on web sites from firms and other organizations involved in biopharmaceuticals. Topics focused on included product development, technology transfer, venture capital and current scientific approaches such as genomics, proteomics and others. Data collected on the venture covered as much as possible its life span and went on until Summer 2008. Secondary data collected on the four ventures during the follow-up study were used to test our portfolio model. As a second round of validation, we conducted four follow-up interviews in April 2008 with members of three of the ventures, bringing the total of interviews to thirty four. A fifth follow-up interview with Venture B's original Vice-president Finance and Business administration and now Chief Executive Officer was scheduled but cancelled at the last minute. In June 2008, the press reported on rumours that the venture ran out of money and was about to fold. "A final analytic challenge is to bring a case study to conclusion". In effect Summer of 2008 can be seen as the calendrical location of "the end of a logical cycle in the sequence of events" (Yin, 2004: 251): Two of the ventures have secured new financing and become publicly traded while the other two have had to close down. Data analysis Data analysis pro ceeded in several iterative steps that included (1) Coding interviews for temporal words and meanings; (2) Within unit analysis including taking into account the two eras straddling the bubble burst; (3) Cross-unit analysis; (4) Writing four within unit narratives leading to a data grounded model and finally, (5) Two rounds of model validation with secondary data and new interview data. We used a grounded theory approach for coding and interpreting interview data in order to derive insights into the management of innovation and the strategic management of time 139 (Creswell 1998; Locke 2001). As interviews were proceeding, we started coding them with the help of the software Atlas.ti, a coding done paragraph by paragraph on the basis of temporal words such as duration and sequence of events, leaving room for emergent codes, for instance, synchrony and asynchrony. The coding software functionalities were used to write up impressions on paragraphs and whole texts as well as between texts comparison. The temporal frontier of the 2001 technology bubble burst guided part of the within and between units comparison of work processes and innovation practices. New questions emerged through analysis which fed more coding and revision of previous coding on ail texts. In addition to respondents' understanding of work processes and of the field level temporal shift, particular attention was given to temporal aspects of firm strategies as reported by respondents. Because of the scarcity of theoretical tools as well as the many interpretations possible for the word "time", as mentioned earlier, we free-coded the data set as "the goal of open coding is to surface a variety of possible themes in the data" (Dougherty, 2002: 860). The most common codes were, by far, the future, followed by temporal rules and venture history. In addition to the usual short and long term aspects of a horizon towards the future, a finer-grained examination of interviews revealed clearly two other subtle aspects of the future, its open-endedness and close-endedness described earlier, a notion central to strategy in the context of biopharmaceutical ventures. Coding of interviews goes beyond assigning a code to a paragraph. In coding, the "researcher must interact deeply with the data" (Dougherty, 2002: 851). As a case in point, here is a comment on the coding practice written down during the actual coding of interviews: "The comings and goings in coding allow for a deeper understanding. For instance, creating a new code in an interview and going back to the other interviews requires reading again the same excerpts and allows the development of a greater intimacy with data". Some detailed illustrations of the coding at this stage of the analysis are provided in Appendix 2. Our coding was a first step in a process of understanding how time was strategically managed during the transition. Indeed, we adopted a narrative strategy (Langley 1999) and 140 wrote up multiple within unit narratives flot even primarily to communicate research fmdings to colleagues but even more so as a step that would hopefully bring more insight and perhaps generate theory (Pentland 1999). These narratives provided a thick description of how managers perceived the transition they had to operate in the context of a temporal shift. In particular, there were concerns about how to synchronize the venture's strategy and work processes to temporal changes in the organizational field. It is in the process of writing the first narrative while still being confronted with the fmegrained definition of the future that the idea of combining length of horizon and open/closeendedness of the future into a two-dimensional time horizon model first emerged. Further along the way, we wrote up the other within unit narratives and used the portfolio model to help in interpreting data. The portfolio model was subjected to two rounds of validation in order to test and refme it. First, secondary data about the four ventures' reported strategic decisions since the initial interviews were used to test the model's ability to integrate this data. Second, our respondents' comments fi-om follow-up interviews validated the model, in particular the metrics used to build it (open and close-ended future; shorter and longer horizon). In particular, when presented with the STH portfolio model, Venture A's current Chief Technology Officer mentioned that it was useful in identifying what the venture's strategy could have been in order to generate shorter term revenues. Also, in our follow-up interview with Venture D's original Executive vice-president and Chief Operating Officer, lie grabbed a sheet of paper and started scribbling on the representation of the portfolio model to show where his current venture was at, actually transferring the portfolio model developed with the original biopharmaceutical venture to his new diagnostics venture. In brief, the length of the period covered by data collection, the triangulated data sources, the thick descriptions, the feedback from organizational field members and the two validation rounds through secondary data and venture member checks all contribute to ensure the trustworthiness of data collection and analysis (Lincoln and Guba, 1985). 141 FINDINGS We report our findings in two sections: 1. First, the specificities of the context of Quebec biopharmaceutical ventures. 2. Second, we recount how managers of four ventures strategically managed time horizons during the transition between the academic research start-up and the product company models. Specificities of the context of Quebec biopharmaceutical ventures The temporal shift within the Quebec biopharmaceutical field triggered a change in the relationships between actors such as biotech managers and venture capitalists and brought repercussions on decisions about firm activities and resource allocation practices, a change that became most apparent when the venture prepared for a new round of financing, a timing that sprawled over several years depending on the particular venture's situation. For instance, venture capitalists preferred continuity over novelty and acted to merge and support existing ventures rather than fund new university spin-offs. Investors' preferences also went to projects with a close-ended sequence, such as development projects with a commercial product in mind, rather than those with a promising but vague open-ended sequence such as discovery projects or technological platforms. As well, projects that did fmd new or renewed financing exhibited a downstream move in sequences such as fmancing stages, maturity of projects, and firm lifecycles, and preferably exhibited shorter durations. In Quebec, numerous biotechnology ventures, mostly platform companies conducting fundamental research, primarily in genomics, were started up or spun-off from universities during the last portion of the 1990's. However, as the investment climate radically changed, platform companies were in jeopardy and there were even expectations in 2003 that most firms would flot survive the following eighteen months. Transfer technology offices were holding off creating new spin-offs as well. The initial public offering (IPO) window was said to be closed at least until 2005. It was well known at the time that venture capitalists 142 favoured the transformation of current platform companies into product companies to meet their urgent need for securing an exit towards the stock market. Because platform ventures were involved with very long term projects that could flot promise short term returns, the time horizon of their research activities could flot match that desired by venture capitalists. So, atone or syndicated, venture capitalists worked to merge companies in their portfolio whenever they could or simply folded them. The research's quality or innovativeness was never in question. But venture capitalists, the financial lifeline of biotech ventures, needed to limit their tosses and maybe, generate a return. Not surprisingly, when preparing to raise a new round of fmancing after 2001, biotech managers faced an unwelcoming fmancial community, quite a different scene from what they had experienced just a few years earlier. Consequently, a researcher studying biotech ventures in the aftermath of the bubble burst could have logically expected to witness the compliance of biotech managers with the new temporal rules, on the basis of both an economic as well as a symbolic rationality, a compliance that could have been expected to result in a high level of isomorphism amongst firms' strategies and activities. However, as we will describe further, a finer-grained examination of four biopharmaceutical firms reveals a diversity of responses that we capture with the twodimensional model of time horizons. In the following section, we use the two-dimensional STH portfolio to illustrate how managers exercised their discretion in managing time horizons during the transition fi-om the academic research start-up to the product company models. Managerial discretion in strategic responses to a temporal shift: Diversity, consistency and dynamism of STH portfolios When we first met with members of the four ventures, ail our respondents clearly reported they felt the change in temporal rules occurring in the organizational field. The shift was materializing most strongly while searching for renewed fmancing. Three of the ventures were preparing a new round of fmancing and a fourth one was pondering a decision of 143 when and how to transition towards an in-house drug discovery and development program hence searching for fmancial support towards that goal. There are three main fmdings fi-om the study of these four cases: 1. The four ventures' management had their own way of transitioning hence Figures 7a to 7d illustrate a diversity of STH portfolios; 2. The initial mariner chosen by managers for the transition was consistently pursued over a number of years and, 3. As the ventures' accounts and cross-unit comparison will render explicit, two out of four ventures, Ventures C and D, operated a dynamic transition and reached the stock market while the other two, Ventures A and B, showed no dynamism and failed in their bid to renew fmancing. Since then, they have folded. As summarized in Table XIX, we define a dynamic management of time horizons: a) First and foremost on the basis of interacting horizons brought about by a purposeful strategy of concurrently allocating resources between two or more horizons as described by members of the firm themselves (See arrows in figures 7c and 7d for example). The insistence on purpose is in line with Helfat et al. 's (2007: 5) contention that "dynamic capabilities reflect some degree of intent even if flot fully explicit". We have found two different patterns of this dynamic management of strategic time horizons: the competing allocation and the synergistic allocation. b) We have identified a second strategy that we interpret as a manifestation of a dynamic management of STHs, which we label a "temporal leap" and defme as quickly re-arranging the STH portfolio in such a way as to appear doser to the product company model with later-staged compounds. The motivation for a temporal leap can be to attract additional venture capital, bring the venture doser to an IPO and in the case of Venture C, show results that are more in synch with the age of the venture. A temporal leap can be accomplished, for instance, through the acquisition of downstream clinical trials programs or that of a later-staged company. 144 But before pursuing with a cross-unit analysis we will recount each venture's transition to the product company portfolio. We present these brief accounts from the simplest deployment (Commitment portfolio, Venture A) to the most complex arrangement of strategic time horizons (Juggling portfolio, Venture D) with intermediate forms concentrating on close-ended horizons (Isomorphic portfolio for Venture B and Opportunistic portfolio for Venture C). Each venture's account begins with the situation at the time we first met with its management ("Start of transition") and carnes on in a subsequent section with the continued transition aller our first series of interviews ("Pursuing the transition"). In each section we attempt to provide an understanding of 1. The underlying rationale for the STH portfolio or an answer to the question: Why those horizons?, and 2. What guided the allocation of resources between horizons. It) 71 1.. clk /- L. tu -.1 5, Z3 Length Open.mided Platform Qpen-eaded Future Drug Discovery F Close -ended Figure 7a. Venture À: Commitment portfolio Fu ture Figure 7. Four ventu res transitioning: STH portfolios at start of transition 145 o -= ao M Q"; ne, 0 ce •C = L. al, Q ô I. Ea 1..r..%. f...) 4L. er.u ca 1.4 ,...a, te e 146 Table XIX. The dynamic management of strategic time horizons What? Interacting horizons "Temporal leap": STH portfolio's rearrangement How? • • • • Competing allocation Synergistic allocation Acquisition of downstream clinical trials prop-am Acquisition of a later-staged company In addition, under the "Start of transition" section, we try to convey the tensions present that were expressed in the management of horizons. Under the "Pursuing the transition" section, we also describe the ultimate outcome for the venture, success in reaching the stock market or folding the venture. Finally, we used quotations from interviews that we see as representing each venture management' s idiosyncratic attitude towards time as an inspiration for the labelling of the four portfolios. None of the four portfolios in Figure 7 are intended to represent an ideal case. Rather they are meant to show the diversity in how managers exercised their discretion during the transition towards the product company model. Venture A's Commitment portfolio: "The ultimate goal is to have access to a new chemodiversity [...] that was developed by Nature over millions of years of evolution [...]" (Venture's founder and president). Start of transition: Underlying rationale of STH portfolio and allocation rules When first interviewed during the summer of 2003, the president and founder of Venture A started narrating the founding of his company in the mid 1980's even though the company was actually set up in 2000. Twenty years of his professional life including his Ph.D., his MBA and his academic career were dedicated to developing a plant-cell culture approach, hence the label "commitment portfolio". He and his closest collaborators, mostly engineers, were hoping to solve the lack of innovation in the pharmaceutical field by renewing chemodiversity, meaning they aimed at replenishing the library of compounds scientists draw from when developing new drugs. They were aware of the fact that their research was excentric in the sense that their techniques steered away from high-throughput screening, a dominant paradigm in the field. 147 In regards to the STH portfolio, there were no allocation iules of resources per se as only one quadrant was being deployed. Indeed, the venture's activities were overwhelmingly in the open-ended and longer horizon as the technology platform was the raison d'être of the venture. However, as a first step in the transition to a product company model, management identified molecules to be transferred into the discovery process and also planned to hire a drug discovery and development specialist (close-ended and longer horizon in Figure 7a) to conform to the board's wishes. At that time, Venture A's management was preparing for a second round of fmancing and mentioned that they and their board members did flot agree on the venture's future. Our data suggest that the open-ended and longer horizon, platform development, became contentious and fed heated disagreements and tension between the board and management. In particular, there were discussions about the timing of when to stop allocating funds to it, discussions that highlight differences in perspectives about on the one hand, the very nature of the technology and on the other hand, the nature of the venture itself. In regards to the first difference, that about the nature of the technology, both the founder and his then Operations manager confirmed in separate recent interviews that board members never really grasped the fact that a plant cell culture platform is actually alive. Indeed, the board favoured "killing the platform" 24, (open-ended and longer horizon) to concentrate an resources on the development of lead compounds (close-ended and longer horizon). So, abandoning the platform really meant "killing it" while rebuilding the platform would have required at least two years of work. So, while the board was seduced by the platform inasmuch as it could promise a blockbuster drug, Venture A's management was concerned with the platform itself as a ticket to the perennity of the firm: "There are forces that conspire against innovation once you have an interesting product to move forward [...] Somebody was willing to just kill it [platform] and just put ail of the resources on developing that one product, which is kind of 24 An expression heard many times in interviews with members of several ventures. 148 silly and also incredibly risky, because if it's toxic in the next test, you're down to zero and you've killed your technology platform and your company is dead. So, that was an extreme example but some people think that. That's sort of the reality we have to live with" (Vicepresident, Business development, reflecting upon that morning's board meeting). This brings us to the second difference in perspectives between board members and venture managers, that about the nature of the venture itself, materialized in the choice of the business mode!. Indeed, the pursuit of the fully-integrated pharmaceutical company (FIPCO) business model was an avowed goal at Venture A (Figure 8 illustrates the translation of a FIPCO into the STH portfolio mode!). This meant that the venture was to become a company involved in ail stages of proprietary self-funded drug discovery and development in addition to production, marketing and sales. Well known examples include Amgen, Genentech, Chiron, Biogen, Gilead and MedImmune. Figure 8. Venture A's interiretation of a FIPCO Future Length Open-ended Close-ended Shorter Drug development Longer Continued Platform Development Drug Discovery At least in the mind of Venture A's founder, resources would continue to be allocated to platform development, an open-ended and longer horizon, in order to provide a steady flow of lead compounds to drug discovery and drug development. It is implied that revenues generated by product sales as well as money raised from the stock market would be sufficient to sustain a continued stream of innovation, a scenario that in our most recent 149 interview, the founder retrospectively qualified as "naive" and "requiring way too much money", stressing his own "ignorance" as well as that of his board at the time. In a recent interview, the founder revealed that as soon as his venture raised its first round of financing in 2002, "I had three or four VCs on my case to convince me to buy other companies. They suggested about fifteen companies". Indeed, venture capitalists were trying to salvage pre-bubble burst investments they had made in a multitude of platform companies, by merging them. The founder and other managers met for this study were indeed concerned with ensuring the continuity of the venture while needing venture capital. So, the president attempted to entrain venture capitalists to the longer rhythm of a fully-integrated pharmaceutical company. For instance, the president declared that he had "educated our VCs on where we wanted to go". Also, his discourse showed that, even in the post-bubble burst context, lie was still counting on the potentialities of furthering the platform's development to obtain fmancial support (open horizons). Indeed, lie mentioned that during the first meeting of his newly formed scientific advisory board, the scientific experts confirmed the "enormous" potential of the research. The description of future potentialities went even further and alluded to the possibility of creating new strains of plants, non existent in nature but that could grow in the laboratory, providing in essence a technical monopoly "that excites investors because you don't need a patent if your molecule cannot be synthesized in any other way". Although management was insisting on keeping the platform, this is not to say that it was unaware of the importance of developing products. As a case in point, the vice-president, Business development mentioned that in a document lie was preparing for the next round of fmancing, he was estimating that, over the following years, the platform's value would decrease while products spawned from the platform, "the fruits of technology", would provide increased value to the company. 150 Nevertheless, the founder's vision of a fully-integrated pharmaceutical company failed abruptly during Spring 2005 when the company ran out of money, could flot mise new funds and had to lay off its forty employees. This occurred despite efforts to materialize the close-ended, longer horizon through the hiring of a vice-president drug discovery in April 2004 as well as a change of company name in order to acicnowledge the transition from a company that "used to do fundamental research on molecules from the plant world" to a "drug and discovery house". A statement signalling a transition to the product company model as further development of the platform was officially put on hold. Pursuing the transition: Portfolio changes and new underlying rationale Not ail was lost though. In February 2006, the Canadian subsidiary of a small American pharmaceutical company acquired Venture A's intellectual property and research equipment for a fraction of the investments made in it. The founder and Operations manager stayed on board. Its mission was redefined as "commercializing plant-cell based bioprocesses for the discovery, development and production of natural and novel plant-derived products for the pharmaceutical, cosmetic and nutraceutical industries" (Company documentation). In effect, this meant that the platform was to be used as a proprietary technology (open-ended and shorter horizon) to offer services in applications such as product development for world leading companies in cosmetics, pharmaceuticals and consumer health (close-ended and longer horizon) (See Figure 9 for the STH portfolio). Agreements were sought and signed during 2006 for joint product development with world leaders in cosmetics, pharmaceuticals and consumer health, generating revenues of two million dollars in its first year. Because products in those fields do flot need to be scrutinized by regulatory agencies, they escape the rhythm of clinical studies and their development exhibit a shorter time horizon. In addition to bringing in revenues, the new service company portfolio was starting to bring time horizons into interaction, hence contributing to learning: "And the platform evolved. Just by developing applications, we discover ail sorts of things. We discovered a lot in 151 working with cosmetics companies", stated the former Operations manager and current company's Chief Technical Officer. Fi ure 9. Venture A's service comanv uortfolio Future Length Open-ended Close-ended Shorter Proprietary technology Longer Platform development Pharmaceutical cosmetic & nutraceutical applications It is worth noting, as our most recent interview with the founder reveals, that he was interested in cosmetics applications from the platform from the onset in 2000 and was even approached by a potential client company. However, even if the service company model would have generated revenues from proprietary technology (open and close-ended shorter horizons), his board of directors refused the opportunity in the name of "focusing" and avoiding "distractions", and pressed on towards the product company model (Venture A's founder). In a follow-up interview with the then Operations manager and current CTO, he recalled that even laboratory workers at the time, engineers, chemists and technicians, were of the opinion that the platform could and should be used to generate revenues. Instead between 2003 and 2005, "there was only one goal: go as fast as possible [towards a product]. Money is no question". But, "by dint of saying "focus, focus, focus...", we ended up ...dead...because we were focusing on something that could eventually bring value but no short-term revenues to the company". Nevertheless in early 2008, the company suspended its activities again, for lack of funds. Insufficient investments on the part of the acquiring company have been mentioned as 152 instrumental in the demise of the venture. The founder has declared that if the intellectual property became available for sale, he would fmd an investor and pursue its development. In conclusion, Venture A, a true platform company, failed at its transition to a product company while managers were experiencing tensions with board members on the basis of their different perspectives about the nature of the technology and the nature of the venture itself. These differences were expressed in the choice of horizons for the allocation of resources as well as the appropriateness of generating revenues from the platform while attempting to reach the product company portfolio. Pressured to focus the allocation of resources on a single horizon (close-ended, longer horizon) in the hope of speeding up transition to the product company, Venture A nevertheless failed at securing additional financing and halted its activities. Subsequently, Venture A was allowed to adopt the service company portfolio, which generated revenues, and started to experience interacting horizons. However, the venture folded a second time. Venture B's Isomorphic portfolio: "No matter who you are or in what sector, when you're face to face with investors, absolutely everything is about timing" (Vice-president, Finance and Business development). Start of transition: Underlying rationale of STH portfolio and allocation rules Venture B is the sole venture of our sample that was officially incorporated in the midst of the technology bubble burst that hit biotechnology in Fall 2001. The two founders were a scientist tumed venture capitalist and an investment banker. One of the founders and vicepresident, Finance and Business development, confirmed that he and his partner were well aware of the fmancing community's shifting investment preferences. In fact, the venture was designed ex-ante to respond to them. Thus, as venture capitalists "don't invest in platforms anymore. They want a company focused on a disease [...] a pure-play company", Venture B never had a multiple disease applications platform (open-ended and longer horizon) but rather, unlike most if flot ail biopharmaceutical ventures in Quebec at the time, in-licensed early-stage compounds, 153 bypassing the academic research stage, as well as focused on a single disease (close-ended rather than open-ended horizons), diabetes. Further institutional field's new preferences were incorporated in the design of Venture B. For instance, activities in the open-ended horizons were minimized flot only by the absence of a platform but also by extemalizing ail other open-ended time horizons. Only liaison activities were done by an in-house pre-clinical trials group that regularly kept abreast of academic research and qualified compounds before they were brought in-house (into the close-ended and longer horizon). The requù-ement for speed was met by having drug discovery activities (close-ended and longer horizon) managed in-house but actually outsourced to contract research organizations (CROs). Management's goal was to reach the completion of clinical trials phase II, at which point collaboration with pharmaceutical partners would be sought. Finally, concems for the management of risk were met through the staged pipeline of the close-ended horizon with four molecules with different mechanisms of action and at different stages of advancement. This was said to provide "several shots on goal", hence managing risk (Vice-president, Finance and Business development). The reasoning behind the ex-ante design of this portfolio of time horizons along with Venture B management's expectations that their organization "success and survival" would benefit from it are reminiscent of Meyer and Rowan's (1977: 349) description of "institutional isomorphism". Hence, we labelled Venture B's portfolio "isomorphic" (See Figure 7b). At the time of initial interviews in Summer 2005, management was highly concemed with speed and used outsourcing, experts and cross-functional teams as well as laboratory facilities located within an incubator in order to speed up development, get access to forefront expertise, slow down burn rate, minimize delays and lower risks. Although four compounds were said to be under investigation and used in the pipeline published on the web site and on company fact sheets, when pressed with questions, we leamed that priority was indeed given to speeding up one compound into Phase lia clinical trials (close-ended 154 shorter horizon) "flot for survival reasons, but for the visibility of the venture". Clinical trials are seen as a stage that "differentiates men from boys" and raises the company's profile in the eyes of fmanciers as "the switch is turned on" when clinical trials are close at hand (Senior manager, Clinical development). Another compound was expected to enter preclinical trials shortly (close-ended, longer horizon) as management was also preparing to raise a new round of fmancing, hoping to get US $30 million. Both at the start of transition and later on, Venture B was recognized with several awards for the innovativeness of its research, attractiveness to fmancial partners and contribution to the notoriety of Quebec's biotech sector. In the initial interview, the vice-president, Finance and Business development, mentioned that venture capitalists he was meeting in preparation for the second round of fmancing were impressed that the company had met its first round's milestone objectives, contributing to the venture's credibility. The other managers met also conveyed the idea that research in this venture was under control for several reasons including the efficiency of outsourcing: "When we need to evaluate a molecule, it is more profitable to work with an outside expert who already has this expertise rather than develop it in-house. Otherwise, it takes time, you can stumble, and it's flot profitable...in terms of time...resources, energy...", the insistence on speed and reliability in the choice of sub-contractors as well as the focus on a single disease: "I have seen other companies that had several projects at once, trying to lead them simultaneously. They failed because they were just too scattered". The well-thought out operations of Venture B were credited to the experience of the founders and other experienced managers who knew "what not to do to fait ...and what to do to advance..." (Director, Pre-clinical pharmacology). Control and planning was also on the mind of the Senior Manager, Clinical Development who understood that small biopharmaceuticals are "timeline driven [...] and cannot incur delays [...] we try to be as creative and accurate as possible. We try to really meet our deadlines, even beat them". In order to do so, relationships with contract research organizations (CROs) need to be managed: "My colleague and I are always ahead of the CRO. We are the ones managing it!". And indeed, the first compound was said to advance 155 rapidly through the stages: "It is simply a question of organization, internai and externat expertise... and maybe luck...we try to do the same with ail the compounds". No tension in the management of horizons transpires from our data. On the contrary, our interviews with members of Venture B left us with the understanding that this management's knowledge of the financial community's shifting investment preferences as well as the conscious design of the venture's portfolio of time horizons protected it from the vagaries of the transition that other ventures had to shoulder. As the Director, Preclinicat pharmacology put it: "Investors are very interested in a dynamic company with...how could I say?...that is looking ahead and plans also for the future...I think we have a very good organization". The Senior Manager, Clinicat Development also insisted on the necessity to respond quickly to changes in the drug discovery and development process and declared that this venture had the required capacities such as "team spirit, dynamism, pro-activity....anticipation, planning...that will allow us to surely and safely advance in the process. And try other times - instead of taking one route — try to cut down a bit to...accelerate the process...because developing a drug costs an arm and a leg!". Nevertheless, Venture B was unsuccessful in raising new funds in 2005 although it secured a US $ 8 million bridge fmancing, attracted two new fmancial partners and announced it was still hoping to raise a new round for the last quarter of 2006, something that never materialized. Pursuing the transition: Portfolio changes and new underlying rationale Hence this venture originally designed to comply with the temporal shift and housing several close-ended future time horizons could not sustain its isomorphic portfolio and chose to concentrate ail resources on advancing a single product towards clinicat trials in the hope of providing an exit for its powerful stakeholders (See Figure 10). Close examination of company fact sheets and web site between June 2005 and April 2008 shows that the very detailed staged pipeline and predicted achievements (milestones) present in the June 2005 and April 2006 fact sheets were bared down to a minimum starting 156 with the Fa!! 2006 fact sheet, the last one to be published. Achievement predictions disappeared from the subsequent pipeline representations on the firm's web site as verified in March 2007 and April 2008. No other compound has advanced into the close-ended and shorter horizon. In fact, other compounds became identified as "research programs", a set back from progress advertised in 2006. We were not able to confirm if previous activities of liaison with academic investigators as well as externalized fundamental research were still going on Figure 10. Venture B's single product comoanv nortfolio Future Length Open-ended Close-ended Shorter Longer Compound A Research programs Finally in early Summer 2008, the press reported a major set back in clinical trials of the main lead compound with other (early-stage) compounds requiring massive investments. Mid-Summer 2008, the assets of the company were sold to another biopharmaceutical company for a little over one million dollars. In conclusion, Venture B's STH portfolio designed to comply with institutional pressures by insisting on close-ended horizons provided expectations that it would adequately focus its resource allocation to become a product company, given that it did not have the baggage of previous ventures set up during the bubble era with a platform company's portfolio (open-ended, longer horizon). However, effectively relying on a single time horizon (closeended, shorter horizon) rendered Venture B more vulnerable to the threat identified by 157 managers of the other three ventures: a set-back in clinicat trials with no resources (technology or income) from other time horizons to support further venture activities. Venture C's Opportunistic portfolio: "You need good scientists and good managers who can raise money at the right time and in the right amount. And once in a white, planets need to be aligned so that when an opportunity cornes, you're able to seize it and bring it fo its full potential. And that's luck." (Founding scientist). Start of transition: Underlying rationale of STH portfolio and allocation rules Venture C was the epitome of the technology bubble biotech firm. Although it was flot unusual in Quebec during the latter part of the 1990's, to create a firm to develop a technological platforrn, doing so without any lab results had not been seen before Venture C. This venture was set up to pursue very early discovery research with promises of a range of products whose time to market elude estimation. We found no prior design of the venture's portfolio or cornmitment to a particular research at Venture C except for the long-term goal of trying to fmd a licensing partner after clinicat trials II. Retrospectively, we can say that opportunistic behaviour was present from the onset, hence the label "opportunistic portfolio". Actually, the venture's birth was recounted by the vice-president of Finance as a serendipitous affair: "By a nice Friday aftemoon, three university professors were having a beer...". And, they indeed came up with a very attractive idea: what if by combining their knowledge in molecular biology, virology and drug resistance, they could use genomics to overcome the problem of bacterial resistance to antibiotic drugs? Although stopping the platform's development in 2003 to pursue drug discovery (closeended and longer horizon) was no accident, as it was a decision taken in compliance with venture capitalist's preferences, the addition of a close-ended and shorter horizon was flot planned. Indeed, toxicity problems encountered in drug discovery put management face to face with the riskiness of "focusing" solely on drug discovery and its threat on the venture's perennity. 158 In a controversial decision within its ranks, Venture C's management chose to retain its chemists instead of temporarily letting them go, and reassigned them to an alternate research project which eventually opened up four avenues of pro-drugs development in the close-ended and shorter horizon albeit additional costs were incurred. Although unforeseen, this horizon was promising in many ways: (1) Pro-drugs being a complex of a known drug and a molecule targeting a specific delivery site, their development offers a shortened, hence speedier, clinical trials process; (2) Pro-drugs can in effect be assimilated to later-stage compounds (close-ended and shorter horizon); (3) Prodrugs are protected by industrial secret rather than patent, providing an extended temporal window of exclusive sales as compared to regular patented drugs and (4) Because prodrugs were being developed with four distinct drugs, it provided management with increased bargaining power towards the drugs' varied owners. At the time of initial interviews in January 2005 and again in a recent one, management confirmed that it had been dynamically allocating resources between the two close-ended quadrants and among the four pro-drugs projects on the basis of the speediest progress towards clinical trials (See Figure 7c) considering also the costs involved and the expected future value. Dynamically allocating resources to competing quadrants and projects certainly brought its tensions. Indeed, the founding scientist viewed switching resources from one project to another as a sort of "guerrilla research". Nevertheless, it was also necessary because of the "lack of resources to compete with larger companies". And Venture C had this capacity to adapt : "this is a company with a plastic structure in the sense that if you have a good vein, ail resources need to be reorganized around it so that we can advance rapidly even if it means abandoning certain things that, a few days or weeks ago, looked really good". The academic researchers were credited as a source of plasticity, used to switching from one area to another "very different from the pharmaceutical industry that have a structure that is much, much more rigid and where this kind of thing is much more difficult to operate". 159 Another aspect of the capacity to adapt was the acceptance that the role of founders can change. Thus, when first met, the founding scientist was acting as a scientific advisor to the venture. He had had previous experience in university spin-offs having been a board member for a spin-off from the Massachusetts Institute of Technology (MIT) and the founder of two others in Montreal. He said he was "totally comfortable" with the changing role of a founder, more important at the beginning and phasing out over time, "When the company starts to develop and there's serious financing....often investors require that a management structure be in place [...] that's when the role of the founder...becomes more scientific [...] until the scientific needs surpass the founders' capacities, because after ail, I am flot a chemist". Even the scientific mission of the venture was adaptable. Indeed, funding was expected to run out at the end of 2005. Although management was not prepared to reveal which strategic option it was more likely to embrace in order to close the next fmancing round, the founding scientist stated that "ail options must remain open", including the acquisition of a more mature product and merging with a company with an endowment that could be spent on common projects. The prospect that one or the other current project be set aside in order to successfully raise new funds did not appear unsettling to him because "the intellectual property could eventually be presented to other partners or other companies with an interest in it". Pursuing the transition: Portfolio changes and new underlying rationale Venture C is one of two ventures from our sample that was actually successful in raising new funds to ensure its continuity. It did so through a temporal leap late in the year 2005, filling up the open-ended shorter horizon with the acquisition of a Phase III clinical trials program for an antibiotic whose development had been suspended (See Figure 11 for the new STH portfolio). Although far less innovative than the platform's lead compounds that promised to revolutionize antibiotherapy, this new drug candidate allowed Venture C to transform itself 160 into a product company with a staged pipeline. The vice-president Finance recalls that management felt obligated to abandon the then current projects in order to save the venture: "You have no money left, you're searching for financing and you're presenting your company. The questions they ask you are "How much time?", "How much does it cost?" and "What' s the risk?". We knew no one would take the bait. If we had persisted, we were dead...we were dead [...] We worked on these during...five years... spending...at least fifteen or seventeen million dollars...". But being philosophical, he added that usually, the research a biotech starts with is not what finally ensures its success. Figure 11. Venture C's temporal leap towards product cie portfolio Future Open-ended Close-ended Length Shorter In-licensed compound: indication no 1. In-licensed compound: indication no 2. In-licensed compound: other indications • Pro-drugs• Longer Platform's compounds Again, management was opportunistic. The vice-president, Finance remembers how it went: "One morning, the three of us [Chief executive officer, chef scientific officer and vice-president, Finance] sat down and figured out we needed at least a Phase II compound, Phase III would be better. We needed something and we had eight to nine months of cash [...] They got on the phone. They called people and that's what they found [...] les a coincidence we stayed in the antibiotics. We looked at ail sorts of things. But obviously, these guys know the antibiotic business best", and that is where their contacts were. So they found a molecule and "there weren't very many lying around and it's very close to the market, two, three years at the most to sales", confirmed the vice-president Finance. Moreover, they could use the venture's history in solving antibiotic resistance, as well as 161 pro-drugs (developed with antibiotics) to build an argument based on continuity, fuelling credibility in the eyes of stock market analysts. Staging multiple indications for the compound shortens the subsequent indications' horizon as their investigation can commence at Phase II clinical trials. Thus, toxicity studies done in Phase I clinical trials for the first indication benefit other indications. In addition, by keeping the close-ended and longer horizon of pro-drugs, to which less than 5% of resources are allocated, Venture C retains the resources of a chemistry laboratory that are used three ways: 1. To continue the development of pro-drugs on the basis of other companies' antibiotics, hence building a pipeline of products; 2. To develop an additional pro-drug with their in-licensed antibiotic, a more profitable option should the drug be optimal as they own the intellectual property and 3. To chemically alter the in-licensed antibiotic while conserving its activity in order to reset the patent dock to zero, offering an additional twenty-year protection. This last use can be seen as a synergistic allocation of resources between the two close-ended quadrants. Compounds spawned from the platform still appear on the venture's web site as an integral part of the pipeline, providing an additional project in the close-ended, longer horizon quadrant. However, we were told that no resources are being allocated to them because of the high cost and risk as well as the very long horizon evaluated to be of at least another ten to fifteen years. Nevertheless, this additional stage in the pipeline and horizons was said to be use ful in raising the last round of funds, a symbolic use of the horizon, but that it is not wise to allocate resources to it until the venture becomes more independent financially. As confirmed by the vice-president Finance, Venture C's temporal leap was instrumental in raising in excess of US $100 million in a 2007 round and 2008 IPO. In effect, it transformed a biotech venture with an uncertain future and no product close to market into a rare opportunity for investors: Aller all, " "It's flot often you mn into a private company that has had two positive Phase III trials and is ready" to seek approval from the U.S. Food and Drug Administration", declared in the press the newly hired CE0 in the Fall of 2006, confirming venture capitalists' "great deal of interest". 162 Pursuant to the leap the venture had to quickly acquire personnel experienced in clinical trials, regulatory affairs and marketing, which it did by assembling a team of recently retired pharmaceutical managers. In the course of 2008, the company filed a New Drug Application with the FDA as well as a Marketing Application with the European Medicines Agency (EMEA). Sales are expected to start in the course of 2009. Asked to reflect upon the transition, the vice-president, Finance, laughed, saying that it was more a "one hundred eighty degree turn"! He continues: "What's of outmost importance is management's capacity to adapt and bounce back". In conclusion, Venture C reached the stock market with a molecule it did flot discover and had to let go of its potentially revolutionary approach that was so attractive to investors when the venture was first set up. Its management successfully manoeuvred between compliance to shifting temporal rules from the organizational field and seizing unforeseen opportunities. It did flot "focus" resource allocation on the close-ended, shorter horizon until it completed its temporal leap. Even now, a minimal amount of resources is allocated to the pro-drugs project. Of this account of Venture C's transition emanate a continued sense of adaptation and plasticity in the projects pursued, the intellectual property developed and the personnel on board as well as a commitment to ensure the continuity of the firm itself. Venture D's Juggling portfolio: "It actually makes more sense to start considering the technological applications of the science before the science is finished. There are enough challenges just getting the application together that... we run out of time basically" (Director, Biology Laboratory). Start of transition: Underlying rationale of STH portfolio and allocation rules Venture D was born three times between 1994 and 1998 when it fmally settled on the development of a proteomics platform. Its management had previously developed and sold two other businesses. As illustrated in Figure 7d, Venture D's portfolio encompassed 163 horizons in ail four quadrants which were managed synergistically. Hence, we chose the label "juggling" to qualify this venture's portfolio. When Venture D raised its first round of fmancing in 2000, management's goal was to build the best proteornics platform in the world (open-ended and longer horizon). However, "it was clear that, as of 2001, a technology platform in development, with no deliverables, no revenues, no market, and no prospect of profitability was worth nothing. Even longterm. Zero" (Executive vice-president and Chief Operating Officer). Moreover, at each board meeting "we had to justify why we had this platform and why we had twenty-four months of cash. Why shouldn't the board take back that cash [...] We had to justify not only the cash we had raised but aLso why they wouldn't take it back [...] You need to create value" (Executive vice-president and Chief Operating Officer). When we first met in Spring 2003, Venture D's management had flot started allocating resources to the "home run" horizon (close-ended and longer horizon) but was reflecting upon the appropriateness and the timing of either setting up an internat drug discovery and development progam or again acquiring a later-staged company. However, in spite of changes in the financing community's preferences, management was of the opinion that abandoning the platform might threaten the venture's perennity. It would become vulnerable if confronted with the common occurrence of setbacks in drug discovery and development or even if it became a target for a take-over by a pharmaceutical company. Indeed, by the time compounds enter clinicat trials, "what pharma's buying is the whole company or the crown jewels and that doesn't leave the company with much left as a pipeline to pursue their efforts and that's leading them to pretty dire financial consequences and their investors abandoning them and companies going under" (Executive vice-president and Chief Operating Officer). Moreover, the platform had become validated and Venture D had even struck an alliance with a larger American biopharmaceutical to provide it with proteomics services that would 164 help leapfrog that company into proteomics, avoiding the vast investments in genomics, while funding future platform development at Venture D. The three horizons Venture D was pursuing at the time were: 1. Platform development which was "focused on just, in general, making proteomics more sensitive, knowing that whatever we do there will apply to ail our projects" (Executive vice-president and Chief Operating Officer); 2. Projects to improve the platform marginally and design future deals for potential partners, (open-ended and shorter horizon), or as the Director, Biology laboratory put it, "give the business guys the =munition to go out there and say: "You know what? We can approach these disease areas too. And here's some data to show you what we can do with it", and 3. Delivering on such contracts (close-ended and shorter horizon). The complexity of the portfolio was compounded by the dynamic and synergistic interaction between time horizons. For instance, delivering on current deals (close-ended and shorter horizon) was seen as building the company's credibility and legitimacy for future deals (open-ended and shorter horizon) (arrow 1) while improving the platform (arrow 2). It also allowed the company to retain targets and other intellectual property for future development of its own drugs (arrow 3) while developing future deals provided resources to R&D to advance the platform further (arrow 4). These collaborations also brought in funds that slowed down the burn rate. Participating in the proteomics race, meaning attempting to become the "best proteomics technology [...where] there's absolute standards that have yet to be met", increased efficiency in work done on developing future and current deals as well as potentially opening up new opportunities for future deals (arrows 5 and 6). It also provided maturation of the platform and was expected to bring the company doser to its goal of starting an in-house drug development program (arrow 7) either through the set-up of an internai drug discovery and development program or by acquiring a later-staged company (Executive vice-president and Chief Operating Officer). 165 Finally, allocating resources to synergistically interacting time horizons brought tensions that were flot found in the other three ventures, the sum of which was defmed by the Business development associate as risking to become "an intellectual overload". These tensions were: 1. Between shorter and longer term horizons, in effect giving precedence to the more urgent tasks and may explain why extra funds earmarked for supplies and equipment dedicated to the Proteomics Race were flot fully used. 2. Between open-ended and close-ended horizons, with the latter having a tendency to take precedence because "you're having to, in parallel, deliver for partnerships while you're trying to also innovate at the same time and sometimes, that doesn't allow you to always take a step back and refme everything and test everything you'd like to test before you go and try it out". (Executive vice-president and Chief Operating Officer): 3. Uncertainty about the future value of investing in the three horizons in regards to hitting the home run, "you've got to believe in this day and age, you've got to make your board and your investors believe that that investment pays off Because you're in a race to be the best proteomics technology" (Executive vice-president and Chief Operating Officer), which brings us to the last tension, 4. Uncertainty about the dynamic of the multiple horizon model to open up the home run horizon, "it's flot always possible to understand if we're working on something that is very valuable or if the project we're testing is of interest but flot enough to build another Genentech. So it's not always easy to understand where to allocate human resources and money" (Business Development Associate). Pursuing the transition: Portfolio changes and new underlying rationale Venture D did attain its goal of transitioning into a product company through a temporal leap, as did Venture C. This decision was arrived at after the realization that the length of the horizon for developing a pharmaceutical product from the company's own platform was too long (eight to twelve years) with no hope of being able to raise the necessary funds to pursue drug discovery and development, evaluated at about 250 millions dollars. 166 The first attempt at a temporal leap came by purchasing two clinicat trials programs (closeended and shorter horizon): a Phase I in 2004 and a Phase Ha in Spring 2006. The plan was to pursue development until the programs could attract additional fmancing, either venture capital or public market. However, an early 2007 attempt at an IPO failed, the IPO window reportedly too narrow. Aller the failed IPO, management came to realize that the product company model and the platform were actually involved in a "marnage of reason". The clinicat programs were burdened by the platform's debt, over twenty million dollars, white contracts and alliances made on the basis of the proteomics platform were limited to those that fit the pharmaceutical company model: "you just do things that complement you business model: royalty deals, milestone deals, things that move you forward with your pharmaceuticals. You don't do diagnostics..." (Executive vice-president and Chief Operating Officer). Contacts made in the industry showed that few, if any, contenders were prepared to purchase the whole company. Even the clinicat programs, in cancer and infectious diseases, attracted more attention individually than in combination. Contrary to most companies, Venture D wished to keep its platform which had become profitable through a good service business. So, aller much difficulty tater in 2007, management found a publicly-traded biopharmaceutical company to merge with. As a result of the deal, Venture D's portfolio of horizons was reconfigured into two separate companies: the original close-ended and shorter horizons (acquired clinicat trials program) along with the close-ended and longer horizon (pre-clinical compounds developed by Venture D in the course of its service agreements) were merged with the clinicat trial candidate (close-ended and shorter horizon) of the new partner to become Venture D Pharmaceuticals as shown in Figure 12. This entity then raised additional venture capital to pursue clinicat development. In addition, the remaining horizons: open-ended and longer (platform), open-ended and shorter (proprietary technology) as well as close-ended and shorter (service agreements) 167 remained in a venture redefmed as a service company, Venture D Proteomics. This new entity can be seen as retaining the original STH portfolio (see Figure 7d) which also houses a close-ended and longer horizon which is that of future diagnostics products to be developed on the basis of proteins identified through the close-ended and shorter horizon. Venture D Proteomics was shortly thereafter acquired by an investment fund whose goal it is to resell it at a profit within two to three years. Figure 12. Venture D'spost-mer er product company portfolio Future Length Open-ended Close-ended Shorter 3 clinical candidates for Cancer and infectious diseases Longer Pre-clinical compounds For the ex-Execut ive vice-president and Chief Operating Officer (and new CEO of Venture D Proteomics), there is a sense of accomplished mission: "There is something interesting in the fact that in 2000 when we raised our first round, our goal was to build the best proteomics platform in the world. And today, in 2008, in spite of all the market upheavals and the financial desert crossing, it is the best proteomics platform in the world!". In conclusion, although recognizing the seriousness of the shifting temporal rules as well as the vulnerability of ventures that focused resource allocation solely on clinical trials compounds, Venture D's management refused to let go of its platform. Rather, it chose to leverage it in order to generate funds and as a motor for a synergistic management of its STH portfolio. In contrast with Venture C's experience, its own temporal leap through the acquisition of two clinical trials programs did not bring about a successful IPO. Rather, Venture D reached the product company portfolio through a merger with a publicly-held 168 company at which point the STH portfolio was split in two to allow the spinning off of a proteomics company destined for diagnostics applications rather than pharmaceuticals. Now that our study has testified to the diversity of portfolios amongst the four ventures, we attempt to shed more light on what may have contributed to Ventures A and B's demise and Ventures C and D's success. CROSS-UNIT COMPARISON We recall the three main fmdings from our study of four ventures and provide a cross-unit comparison in order to deepen our understanding of the differences and similarities in time horizon management and venture outcomes: 1. The diversity of STH portfolios illustrated in Figures 7a to 7d stem from the distinct ways in which management at the four ventures chose to operate the transition; 2. There is some consistency over the years in the way the transition was managed of each venture and, 3. The two ventures that transitioned dynamically (Ventures C and D) were successful in reaching the stock market while the other two (Ventures A and B) that did not show dynamism folded. While the list of characteristics in Table XX provides a good snapshot of the ventures, it falls short of clarifying differentials in time horizon management and venture outcome. Indeed, Ventures A and D actually share more characteristics with each other, such as business mode!, academic origin, development of a technological platform, breath of potential market, than with the other two ventures even though their respective portfolios are the most distant from one another in terms of deployment and dynamics. I STHPortfolio Aiming at FIPCO (Fully integrated pharmaceutical company) University spin-off Foundedin 2000 after 20-year gestation Plant cell culture Business Model Research origin/ Established in Technological platform/ State of platform dvt Potential market (DDD) 1 Scientist-founder with associates (engineers) 04 Founding teams -4. Preparing for 2nd round of financing in order to start Phase lia and preclinical trials Managers-founders (Scientist turned VC and investment banker) In licensing of early-stage compounds up tilt completion of phase II clinical trials Not a university spin-off IPbought from university spin-off & others Sel t 200 1 Natural plant active ingredient rm cu o = Size Financing up till interviews k e. s... 0 I; ■.? Preparing 3rd round of financing (C$ 25-30M) At odds with VCs on options e..) ....b %à tn ...4 FOCUSED Infectious diseases 42 emp loyees C$ 20M (No platform dvt) FOCUSED Type 2 Diabetes 29 emp loyees C$ 27M (Current platform dvt) WIDE Chemodiversity for wide range ofdiseases 40 employees C$ 23M Not a university spin-off By-passed university tech transfer stage 1997 Bacteriophages for target ID and DDD; pro-cirugs (No platform dvt) DDD up to phase II clinical trials Preparing 4ffiround of financing (C$ 25M) Ail options openedincluding M&A 3 university scientists & non founding managers WIDE Process improvement for wide range ofdiseases 80 emp loyees (Current platform dvt) Proteomics University spin-off 3births ( 1994- 1998) 2founding teams: Founding scientists & Founding managers Aiming at FIPCO (Fully integrated pharmaceutical company) When and how to transition towards internai DDD "You need good scientists and "It actually makes more sense good managers who can raise to start considering the money al the right lime and in technological applications of the right amoun t. And once in a the science before the science is while, planets need to be aligned finished. There are enough so that when an opportunity challenges first getting the cornes, you 're able to seize it and application together that ... we bring if to ils fu i potentiaL And nrn out of lime basically ". that 's luck. " (Founding scientist) (Director, Biology Laboratory) 4% Challenges/ Options for future action Ventu re D tà:1 te (Founder and president). Venture C Z "No malter who you are or in what sector, when you 're face to face with investors, absolutely everything is about timing " (V-P, Finance andBusiness Development). Ventu re B Isomorp hic 04 "The ultimate goal is to have access to a new chemodiversity [...] that was developed by Nature over millions of years of evolution Ventu re A Commitment ,.. ....., 169 › V) (..) 170 We now examine the following three possibilities to deepen our understanding of the fifty percent rate of success within our sample of ventures: 1. Success or failure is linked to the composition of the STH portfolio. 2. Failure is linked to the presence of a platform while success is linked to its absence. 3. Success is linked with dynamism in STH portfolio management while failure is linked with a lack thereof. Success or failure linked to STH portfolio composition Comparing the four ventures' portfolio composition first, at the start of transition and second, while pursuing the transition shows that no one portfolio composition can be linked to either success or failure (See Figures 13 and 14). Indeed, Venture B (failure) shares its portfolio composition with Venture C (success) at both moments and with post-merger Venture D (success) while pursuing the transition. Additionally, Venture D (spun-off proteomics venture) (success) retains its original portfolio composition while Venture A (failure) goes it alone at the start and pursuing the transition. Hence, the actual composition of the STH portfolio cannot discriminate between failure and success. 171 Figure 13. Start of transition: Composition of four portfolios Future Length Open-ended Close ended Shorter Ventures B mai C Venture D Longer Venture A Figure 14. Pursuing the transition: Composition of four portfolios Future Lettgth Op -ended Close-ended Venture Shorter Venture D (Prof) Longer 1 Ventures B, C, D Success or failure linked to absence or presence of a platform Management at ail four ventures were knowledgeable about the high risks of drug discovery and development. A common risk that bas been mentioned by our respondents is that of finding out that the compound is toxic and must be abandoned. Or that the compound could go through clinical studies and fait to show efficacy or exhibit 172 unacceptable side effects, hence the trials would suffer major setbacks and require redirection and further investments or the compound would be abandoned. The presence or absence of a platform within a venture was a significant element in the tensions between venture managers and venture capitalists and can be seen as the desire of the latter to externalize risk diversification white venture managers would prefer to internalize risk diversification. Indeed, venture capitalists "use your company to balance their portfolio" (Venture A's vice-president, Business development) which results in spreading the risks of drug discovery and development in numerous ventures, advancing as fast as possible, recovering resources from ventures that fait and concentrating them on the ones that are still worth betting on, ah l in the hope of arriving at a profitable exit: a drug that will allow a successful IPO or selling the company to a pharmaceutical firm. But the venture's management is concerned with the perennity of its organization and "as a company, we need a pipeline wide enough to put chance on our side because those are...that's the law in drug discovery and development... things fait» (Venture A's vicepresident, Business development). The presence of venture capital, though instrumental in the set-up and development of these science business ventures, propels them in a vulnerable position. Indeed, responding to venture capitalists' need for speed by "focusing" resource allocation on the close-ended and shorter horizon puts the venture at risk of flot recovering from a setback in clinicat trials. Paradoxically, even success may translate into the termination of the venture's activities. When clinicat trials are successful and the venture sold to a pharmaceutical company, it gets the "crown jewels", leaving the company with little if anything to pursue its activities especially if it did "focus" its resource allocation on that one successful compound. Hence, continuing the development of a platform can be seen as an attempt on venture management's part to mitigate drug discovery and development's risks. Thus, Venture D's 173 service business and intent on becoming the best proteomics platform may be seen as a deliberate attempt to also make itself less vulnerable to the presence of venture capital. As Table XX showed, both Ventures A and D kept their platform while Venture B never had one but in-licensed four compounds in drug discovery and Venture C abandoned its platform to pursue the development of four pro-drug projects in addition to its lead compounds. Again, this aspect cannot discriminate between failure and success. Success or failure linked with dynamism or lack thereof in STH portfolio management Zooming in on the notions of on the one hand, pursuing or flot the development of a platform and on the other hand, using a dynamic management of STH portfolio, Figure 15 illustrates that the absence of a technology platform is flot strictly associated with successfully reaching the stock market, hence providing an exit for venture capitalists. Rather, we suggest that dynamically managing time horizons with or without the continuation of platform development better reflects circumstances of success. Figure 15. Transitioning ventures : A look at dynamic STH mana ement and Dlatform develoD ment PLATFORM DEVELOPMENT DYNAMIC ABSENT PURSUED STH MNGT DYNAMIC NOT DYNAMIC Venture C - Venture D Venture B Venture A Note: Shaded areas correspond to ventures successful in reaching stock market 174 Indeed, Ventures C and D dynamically managed time horizons throughout the course of this study as shown by either competing or synergistic horizons in addition to operating a temporal leap to a later-staged company (See Table XXI). Both ventures' management confirmed that the temporal leap was purposely done to attract further financing and ensure the venture's survival. It became ah l the more crucial since as time went by the stock market tended to no longer offer an exit for investors at the Phase II clinical trials but rather at a more downstream stage, Phase III clinical trials. In addition, as mentioned in an initial interview, Venture C needed to solve another problem. Indeed, as it was established at a fundamental research stage, it appeared old for the results it had to show, possibly eliciting mistrust from investors. The temporal leap was supposed to offset this age problem by providing a better match between age of venture and achievements. In contrast, Ventures A and B did not manage time horizons dynamically. It is correct that, late into the transition, Venture A switched to a service company model by using its platform as a proprietary technology. As Venture A's CTO mentioned this switch in horizons was starting to put in place interacting horizons. However, it appears that it was too little too late as the venture folded for a second time. In regards to Venture B, it suffered a set-back in the clinical trials for the sole compound it had in the close-ended, shorter horizon. Had it managed time horizons dynamically, for example through a competing allocation between the two close-ended horizons, it might have had other close to clinical trials compounds to fall back on. Rather, this venture's story ends with the sale of its intellectual property to another venture. This analysis of three potential avenues for reaching a deeper understanding of success and failure within our sample of ventures brings us to the observation that a dynamic management of strategic time horizons contributed to the success of Ventures C and D while the lack thereof contributed to Ventures A and B's demise. Outcome New underlying rationale Opportunistic Isomorphic Speed to clinical trials. Priorization of projects to reach IND status (entry into c linical trials). Installing a new paradigm for pharmaceuticals in order to renew chemodiversity. Venture folded. IP sold out. New venture developed platform applications for other industries. Folded again. Clinical trials set back. No IPO. Sale of assets. Late conversion to proprietary Resources presumably focused on technology accomplished single clinical trials compound. after sale of IP. (Open-ended and shorter horizon) Generating short term Getting at least one product close revenues. Keep platform to market to increase alive. attractiveness for investors Ex ante design to synchronize with VCs preferences inc luding staged pipeline and focus on single disease. Very long term view of the FIPCO model. Generating short term revenues with platform in order to s low down burn rate and hope to secure additional venture capital. 4 synergistic horizons Juggling Venture D Temporalleap. Acquis ition of clinica l trials program (close-ended shorter horizon) Providing close to market projects in order to increase attractiveness for investors. Matching age of venture with accomplishments. Successful temporalleap : Attracted additional venture capital plus IPO. ie transition Temporal leap. Acquisition of clinical trials programs (close-ended shorter horizon) Providing c lose to market projects in order to increase attractiveness for investors. Providing financial return for platform investments. Unsuccessful temporal leap : Failed IPOattempt. Later merged with publiclytraded comp any, raised more venture capitaland sp un-off service company financial ly backed by investment fund. Project that is fastest, less Generate cashflow; Build costly, creates more future intellectual property and value; value. Manage multiple tensions Monitor results andreadjust. , between horizons. Serendipity offounding research. Accidental alternate research project. Opportunistic behaviour. 2 comp eting horizons Start of transition Venture C Venture B a.) = 0 Z STH Portfolio changes Dynamic STH mn t Underlying p rationale of initial STH ortfolio Allocation ru les Venture A Commitment Table XXI. Transitioning by fou r ventu res: management of an STH p ortfolio a.) = 0 Z 175 176 We now highlight elements that might have favoured or precluded a dynamic STH management in our sample of ventures by continuing with comparisons. First, comparison of the two ventures that pursued a platform development and second, that of the two ventures that did flot. Both Ventures A and D had to counter an organizational field that was unfavourable flot only to platforms but also to the service company model or even to a therapeutics product company model. Venture capitalists were investing in ventures with the goal of selling either drug compounds or the whole venture to a pharmaceutical firm in the context of these firms needing to quickly renew a dried-up pipeline and protect themselves from a wave of expiring patents. Therapeutics and service were flot an option they were willing to consider as confirmed by Venture A's founder and Venture D's Executive vice-president and Chief Operating Officer in recent interviews. In the case of Venture A, the board actually refused to pursue such an opportunity in a decision made in 2000 in the name of focusing ail resources on the pharmaceutical product company model. Venture D had a board of directors that was asking its executives "What's next?" during periodic strategic reviews of platform opportunities. Even though the question was also intended to avoid surprises, the focus would turn to "opportunities [that] might allow us to go into different areas like basically this decision to go into biomarkers and mechanisms of action studies" (Executive vice-president and Chief Operating Officer). Venture A had a board committed to the development of pharmaceutical drugs with members interested in salvaging investments made in other ventures by merging them. Venture A had been approached with fifteen candidates for its consideration. In light of Venture D's success in developing a sound service business that could even lead to an entry into therapeutics, as well as Venture A's subsequent, albeit belated, success in developing applications for industries beyond pharmaceuticals with the service model, 177 brings us to the observation that a dynamic management of time horizons may be favoured by a board of directors and a management whose vision accommodates a diversity of business models and opportunities while it may be precluded by a narrow one. Let's now turn to the contrast offered by the comparison between Venture B and Venture C. We recall that Venture C's STH portfolio exhibited no prior design in contrast to Venture B's horizons that were carefully designed in conformity with the new institutional preferences. Rather, Venture C capitalized twice on serendipity: first, at inception, as the story of the birth of the founding idea shows and second, when deciding to keep its team of chemists which led to the pro-drugs horizon. Both ventures mentioned concerns with speed, cost and flexibility, but responded quite differently to these challenges. For instance, Venture B outsourced numerous activities to contract research organizations claiming speed, control and efficiency while Venture C's management confirmed recently that they were able to obtain more speed at a lower cost, three to four tirnes cheaper, by not using contract research organizations: "With a subcontractor, you have to design the protocol and draw a contract. He goes about working by the protocol. If along the way, he fmds out that something's wrong, he still goes on with the protocol. But, in-house, we stop spending. We don't go on with it. We adjust...With a subcontractor, you can't adjust [...] It's a contract". In addition, since the day it decided to keep its chemists, Venture C has become a rare organization with competences in ail three of biology, chemistry and in-vivo studies, providing flexibility that they are now using with the newly acquired clinical program. Again, a consequence of serendipity... The fact that Venture B's management cancelled our appointment for a follow-up interview limits our analysis of their management of time horizons and comparison with other ventures. However, faced with a common challenge, their respective response was quite different. 178 Could it be that Venture B's design did not account for luck while Venture C was indeed able to seize it as demonstrated more than once? Did the ex-ante design preclude Venture B from capitalizing on opportunities and adapting along the way? Or is it that by its emphasis on leanness, it could flot build internai capacities that could have benefited it later on, creating its own luck?... Many questions do remain. Nevertheless, comparing ail four ventures brings us to the paradoxical observation that when a biopharmaceutical venture strictly complied with venture capitalists' shifting temporal rules, as with Venture B, it actually increased its risks of demise. Faithful compliance to these temporal institutional rules without considering the venture's need for continuity as an independent entity confirms the venture's status as yet another project in a venture capitalist's portfolio. This situation is accompanied by the risk of having its — usually sole project — stopped and its assets reassigned to other, more promising projects within the venture capitalists' portfolio. While the interests of venture capitalists and venture managers may coincide, managers are the ones who purportedly work towards the venture's survival beyond venture capital while venture capitalists protect their investments whatever the financial vehicle. Hence, one can expect tensions between venture capitalists and managers about the future of the firm and the management of strategic time horizons. The strategic management of time on the part of venture managers resides in that discretion they exercise to gain and retain legitimacy and access to resources by finding ways of adhering to institutional temporal rules without hindering the venture's ability to secure a future of its own. In this study, we have seen that Ventures C and D achieved this through a dynamic management of time horizons. On the one hand, Venture C complied with institutional rules by allocating resources to speedier projects and through a temporal leap in order to first, match its accomplishments with its age and second, to position itself as a late-stage company and thus increase its attractiveness in the eyes of venture capitalists and the stock market. On the other hand, 179 Venture C also kept projects and resources that did flot agree with the ride of "focusing" ail resources on a single project which reportedly brings efficiency benefits. Venture D's synergistic portfolio allowed it to somewhat dirninish the venture's reliance on venture capital by making room for income or "funded R&D" from alliances with other pharmaceutical or biopharmaceutical companies (Executive vice-president and C00). In an effort to comply further to institutional preferences for a later-staged company, Venture D's management proceeded with a temporal leap. Following the unsuccessful IPO, its management realized that its portfolio was supporting two business models with the service company flot being able to "spread ils wings" (Executive vice-president and Chief Operating Officer). To comply with institutional preferences for a later-staged company, Venture D operated a temporal leap. However, the IPO was unsuccessful, possibly because of an untimely window. Realizing that the proteomics service portion of the business was flot allowed to "spread its wings" (Executive vice-president and C00) and was turning down revenuegenerating contracts for the sake of the pharmaceutical product business model, Venture D's management reached a decision that they saw as best for both areas of the ventures: a merger with a publicly-held biopharmaceutical company and the spin-off of the proteomics service business, which is now allowed to prosper. Trying flot to over speculate, one can nevertheless suggest that Venture A's fate might have been quite different had its management found a way to convince the board to develop a service business, meaning keep its platform (open-ended, longer horizon) and use it as a proprietary technology (open-ended, shorter horizon) as Venture D did, while moving molecules into drug discovery (close-ended, longer horizon). We now continue with the discussion of the contributions and limitations of our study as well as future avenues for research. 180 DISCUSSION The purpose of this study was twofold: 1. Develop an understanding of how managers of biopharmaceutical ventures exercised their discretion in strategically managing time horizons in the context of a temporal shift; 2. Bring to the surface elements that can help in understanding the manner in which they operated the transition of their venture. This exploratory and longitudinal study of Quebec's biopharmaceutical field with its emphasis on four ventures makes the following contributions: 1. Provides the basis for a two-dimensional construct of time horizon, extending the current one-dimensional construct present in the literature; 2. Provides the basis for the development of a conceptual tool, a portfolio of strategic time horizons and, 3. Sheds light on the intra-organizational dynamics of responding to a temporal shift with the identification of a dynamic management of time horizons such as competing and synergistic allocation of resources as well as temporal leaps. From the perspective of time studies in management, the conceptual tools developed through this research, that is the two-dimensional time horizon construct, the STH portfolio model and the dynamic temporal strategies of competing and synergistic allocation of resources and temporal leaps, increase researchers' ability to apply a temporal lens to strategy. Indeed, we suggest that our novel approach of combining relative length of horizon and open or close-endedness of the future to define a two-dimensional time horizon construct and portfolio better reflects the complexity of the management of a biopharmaceutical venture without necessarily arguing for the preferred allocation of resources to any of the four horizons. In line with Bluedorn and Standifer's (2006: 196) assertion in regards to the 181 usefulness of considering multiple temporal views: "Our argument is flot that the longer term view is the better, more accurate, more desirable view—although for many traditional purposes it would be—but that we see different aspects of the world when we look at it from different temporal perspectives, all of which have something to offer". Our portfolio model also suggests that the relation of time with innovation in biopharmaceuticals may go well beyond acceleration concerns (Terziovski and Morgan 2006) and even beyond a mere concern for a diversity of horizons (Judge and Spitzfaden, 1995). Rather, our data suggests that it may have been the dynamic strategic management of time horizons that helped two ventures secure sufficient resources to pursue their development. This would tend to support Judge and Spitzfaden's (1995: 194) concluding suggestion that: "[...] the management of strategic time horizons is much more complex and important than previous literature has indicated". By zooming in on intra-organizational dynamics of biopharmaceutical firms in transition, this study refmes our understanding of tensions between science and business and between venture managers and venture capitalists as well as their respective priorities. For instance, it becomes clearer that focusing on close-ended horizons without the financial capacity to concurrently build a pipeline of products threatens the venture's survival by making it vulnerable should a setback in clinical trials occur, for instance, and confmes it to one of many fmancial vehicles in a venture capitalist's diversified portfolio. The portfolio model also sheds light on the complexity of the transition that venture managers needed to undertake. On the one hand, as with any venture, it needed to cross the "threshold of sustainability" (Vohora et al. 2004) hence generate its own funds, which would certainly involve activities in the close-ended and shorter horizon. However, developing therapeutic drugs is a long process. On the other hand, since the temporal shift, any allusion to the open-ended horizons was badly received by the financial community. These conditions stress the highly risky context and limited options faced by venture managers during this transition. 182 The renewal of strategy approaches in order to include more time centers around the challenge of sustaining a competitive advantage over time and avoiding strategic drift. In particular, Teece (2007: 1320) defmes the "ambition of the dynamic capabilities framework [as] nothing less than to explain the sources of enterprise-level competitive advantage over time, and provide guidance to managers for avoiding the zero profit condition that results when homogeneous firms compete in perfectly competitive markets." The commitment approach to strategy shares the same goal. However, it prescribes the use of irreversible decisions that "necessitates a deep look into the future" translated as "shift[ing] the average horizon for strategic analysis farther out into the future" (Ghemawat, 1991: 29, 73). In the case of science-based ventures, our study shows rather that management's challenges lie not with developing a sustainable competitive advantage or analyzing their strategy on the basis of an indefinite future time horizon. Rather, venture managers must obtain the continued support of venture capitalists up until such time when the venture's activities can generate sufficient funds for survival and growth or attract other partners such as pharmaceutical or larger biotech companies. This situation is in line with Vohora et al's (2004: 147) suggestion that ventures go through a transitional growth pattern and that their management's challenge can be described as being "successful in transforrning their existing resources, capabilities and social capital" in order to cross the last critical juncture, or threshold of sustainability, and engage their venture on the path of sustained revenues rather than folding it. Our field study shows that time horizons were managed to attain that goal. In fact, we stress that both Ventures A and B that pursued decisions without flexibility (that we liken to Ghemawat's irreversible decisions) did less well than both Ventures C and D that periodically or continually readjusted their strategy. This brings us to the observation that managing a portfolio of strategic time horizons may be seen as a dynamic capability. Finally, the fmdings fi-om this study have implications for practice. Indeed, the portfolio model and the four illustrative venture stories may help revisit venture capitalists' contention that platforms needed to be foregone. Indeed, not pursuing platform development did not prevent Venture B from the vagaries of the phan-naceutical product development process. This observation may allow for the consideration of a third business model besides the platform company and the product company, that of the service company or proprietary technology company. The STH portfolio model makes it possible to visually 183 consider and discuss alternative business models. We recall that use of the proprietary technology to provide services to pharmaceutical and other biotech companies made Venture D's platform profitable. It is a model that was also starting to prove itself for Venture A. Developing data and context grounded theoretical tools is a double-edge sword. As precautions to ensure trustworthiness are followed, confidence in the fmdings and theory built increase while concerns for their transferability may be voiced. Two such concerns can be summed up in the form of questions: 1. Should the temporal shift of the technology bubble burst be considered as such circumscribed a moment in history that theoretical tools developed in that context are limited in their transferability or should it be viewed rather as an unexpected magnifying glass allowing for the development of a clearer understanding of tensions and relations at the heart of science-based business and innovation, hence facilitating transferability? 2. Is the focus on temporal elements such as the open and close-endedness of the future and the relative length of time horizon to build the portfolio model too specific to the Quebec biopharmaceutical field in which firms were created through the Anglo-Saxon model of venture capital financing hence limiting its transferability or is this portfolio to be considered as a distillate of complex temporal interactions representing the essence of tensions, priorities and stakes in ventures, a depiction sufficiently generic that its transferability is increased? These two questions are situated at the very heart of the debate on the transferability of findings from case studies. We agree with Lincoln and Guba (1985: 124) "that the answer to that question must be empirical". They also suggest that transferability is a "function of the similarity between the two contexts, what we shah l cal! "fittingness". Fittingness is defined as the degree of congruence between sending and receiving contexts". 184 Hence, our understanding of the limitations and applicability of the STH portfolio model would be improved through further research that extends the sampling of our study. We can suggest three instances: 1. Ventures that fofiow a different business model such as the service model or operate in the diagnostics rather than the pharmaceuticals. 2. Ventures backed flot only by private venture capital but also by pharmaceutical firms or spin-off of other entities, such as state laboratories as may be the case in Europe. 3. Retrospective case studies situated at the birth of highly successful biotech ventures, such as Genentech and Amgen, firms that operated in the genetic engineering era when biotechnology was born. In continuity with our observation that a dynamic management of strategic time horizons may have contributed to Ventures C's and D's success while the lack thereof contributed to Ventures A's and B's demise, we suggest that future research could explore the possible links between the dynamic management of a diversity of time horizons and a more satisfying level of resources for the contùmity of the venture's development. We suggest two possible avenues to do so: First, it might be useful to combine the portfolio of strategic time horizons with the critical junctures approach. Indeed, Vohora et al. (2004: 167) suggest that venture managers need to be "successful in transforming their existing resources, capabilities and social capital" in order to cross the last critical juncture, or threshold of sustainability, and avoid folding the venture. This threshold requires a re-orientation towards a path of sustained revenues and we suggest that the strategic management of time horizons may provide a useful guide to strategic action. The combination of both approaches may also allow for a research path finking strategic action within venture firms and performance in reaching the public fmancial markets. Second, researchers interested in strategy-as-practice might apply the model at the microlevel of individual decisions. Indeed, managers at both Ventures C and D mentioned that dynamically managing time horizons brought tensions and uncertainty about the 185 appropriateness of decisions to pursue an additional time horizons or to invest in a combination of time horizons. In continuity with our observation that a dynamic management of time horizons may be favoured by a board of directors and a management whose vision accommodates a diversity of business models and opportunities while it may be precluded by a narrow one. We suggest that future research include the study of board members' vision and understanding of business models in biopharmaceuticals as well in interaction with venture managers in the context of decisions about the management of time horizons. In continuity with our last and paradoxical observation that a strict compliance to the postbubble burst temporal rules may actually have increased a venture's risks of demise, we suggest that future research contribute to an additional sampling in number and variety as well as extend research design to other science-based enterprises also backed by venture capital. Pisano (2006: 202) raised concerns about the current business models and organizational forms for science-based business and in particular biotechnology: "[...] science creates novel business requirements that cannot be fulfilled with these existing approaches. Organizational and institutional innovations are needed in order to unlock the potential of biotechnology". We suggest that reaching a more detailed understanding of time in sciencebased business may contribute to the quest for improved management as it reveals fundamental clashes in priorities, values and practices between science and business. Other avenues for research can be considered such as research on stakeholders. Indeed, as the portfolio model of strategic time horizons takes into account priorities and interests of multiple stakeholders it may become a useful starting point for the study of the so-called "suent politics of time" (Das, 1991: 55). The graphical representation of the portfolio may also become a useful tool for managers in understanding and negotiating business models with board members and venture capitalists. 186 In conclusion, no one doubts the importance of time in management. What researchers are called to now is for the development of theoretical tools grounded in field studies in order to strive for first, a detailed understanding of time and second, awareness and means to recognize temporal dimensions "as a factor which is controllable by the decision-maker and which has substantial potential impact on decision quality" (Ebert and Piehl, 1973: 40). The requirement of theoretical development is compounded flot only by the fact that time "is only now beginning to receive the attention it deserves in organizational scholarship" (Bluedom and Standifer, 2006: 196) but also and perhaps mostly, because time is part of "a non-tangible and invisible world that nevertheless has real and material consequences" (Adam and Groves, 2007: xv). Appendix 1. Interview guides 187 How do you allocate resources to innovation activities? Level o finvestment Innovation related expenditures (R&D, New product, etc.) Partnerships with complementary players Allocation between different directions and activities Choice between investment in current business vs. new businesses How much to invest? In what areas ? Choice between internat R&D, partnership, acquisitions, etc. How are these investment made: smallincremental, large bets... Approaches to control and evaluation What are the key organizational po licies you have deve loped to stimulate innovation Management structure, format and informai processes Corporate policies Incent ives and reward systems Funding What are the factors that have enabled or created obstacles for your firm to bring innovative efforts to fruition?P lease give examp les (e. g. relationships with stakeho lders, internat capabilities, internat misfits, blockages, other) What are the major strategic transformations or turnarounds that your firm has experienced or intends to undertake? Anything to add about the dynamics ofinnovation in your industry? What makes for success/ failure? How is this changing? Add : Are you encountering difficulties, risks and obstac les related to the externat rate of diffusion of the innovation? How are they managed? Te ll us about collaborations, their objectives, when do you expect results, when were the collaborations first cons idered, then put in p lace. Watchfor : words related to continuity/discontinu ity, horizons, novelty, 1 etc. Watch for : words related to continu ity/discontinuity, horizons, novelty, etc. Add : What horizon o f time do you consider in your hiring policies? Te ll us about the incentives. What do they seem to encourage ? Watch for : rules on outputs, temporal outlook, temporalhorizon Add : Why these cho ice s? Why do you prefer this over that? Watchfor: temporal outlook, temporalhorizon 188 189 190 191 192 193 194 195 196 Appendix 2. Coding of interviews a. Coding for the portfolio mode' of STH Several iterations were necessary to code for the strategic time horizons. We found occurrences of what we easily coded as strategies for the short or long term future (Excerpts 1 and 2) with competition between the two generating tension (Excerpt 3). Additional tension is also found in another kind of interaction (Excerpts 4a to 4c) where some sort of synergy was alluded to. Excerpts 5 and 6 show another kind of tension: that between research and business, this time along the fines of open versus close ended futures. Looking at these excerpts in a detailed way the first two provide examples of straightforward occurrences of short and long term aspects of a future horizon for strategy. Excerpt 1. "When we started, we were supposed to focus on products that were already on the market and find new production processes. But that was short term". (Venture A's Operations Manager) Excerpt 2. "Eventually, we will need to associate with pharrnaceutical firms, larger partners. Because when you talk about clinical phases two or three, it can mean hundreds of millions of dollars". (Venture C's Director of Intellectual Property ) But, as shown by the following excerpt, interacting short and long term horizons may generate tensions in resource allocation for instance, between on the one hand, the need for short term revenues and on the other hand, that for long term investments associated with developing molecules into pharmaceutical products: Excerpt 3. "We don 't have any [customers] . We will do research for years and years to corne. Hem... the way it works is that...originally ...from the onset, we have wanted to become a biopharmaceutical company. Obviously, we know we should have short term revenues. But that's not so simple. On the other hand, we are convinced that our bank of molecules is worth its weight in gold". (Venture A's President and founder ) 197 However, the following excerpt hints to the fact that short and long term may correspond to a simplistic view that does flot tell ail about tensions in resource allocation: Excerpt 4a. "To put it in another way is that we have to produce drugs eventually or we have to produce some sort of sustainable sources of revenue. That could actually corne from diagnostics that we discover along the way. When we have sold the therapeutic rights to a pharma. So, there are many ways from a creative point of view to suce and dice the pie to actually retain long-term upside. However, what we've decided is that the paying customer cornes first to establish our credibility, to at least sustain our burn rate right now through partnerships f...] But, we'll have more targets that they can pursue and then, we will start our own [drug program] and move ourselves down the chain but always from what I would call a prudent business model of doing it once you're there and once you can afford to invest the resources and raise the money to actually do it in a conservative way, never betting the whole business at any particular point in time". (Venture D 's Exec V-p and COQ) In Venture D, the route to sustainable retums (long term) is thought to corne from intellectual property that is retained for applications in diagnostics once therapeutics rights on outcomes of current research will have been sold to pharmaceutical companies and other therapeutics rights have been retained on additional research. However, delivering on current contracts (short term) that use the platform in its current state has become a priority in resource allocation in order to diminish the burn rate and establish the company's credibility knowing that more money will need to be raised at some point (long term) when management will choose to start developing its own products. In addition, the same respondent confirms that if pursuing the development of a platform is a costly decision it also enables the venture to generate revenues on the way to achieving longer term goals, a sort of interaction between short and long horizons: Excerpt 4b. "[ ...] having a plaerm requires you have a lot of capital invested in it, it takes a lot of upfront development of a technology to prove that you can do what you can do and then, it requires quite a lot of money to then do it across multiple patients and a particular disease area". (Venture D 's Exec V-p and C00) 198 Excerpt 4c. "So, you've got to constantly invest in your bol and your plaerm and also you've got to be able to, however, use the platform that you've got now to generate revenues now. And you've got to use it to generate revenues later". (Venture D's Exec V-p and C00) Equipped with the understanding of the open-endedness of the future in drug discovery and development as well as its close-endedness in the process of venture fmancing, we started to explore this aspect within respondents' descriptions of their strategy. The following excerpt stresses the difference between on the one hand, building a bank of molecules that would be associated with open futures as each molecule may be used in multiple applications and on the other hand, concentrating on the development of a specific product. Excerpt 5. "Now, our shareholders are asking: "Well, it's very nice to have built this bank, but you need to develop a product with il" And that's where we're really going to gel some value". (Venture A's Operations Manager) Finally, this concern for matching research with its open-ended future and newness with business requirements or more close-ended futures is also found in the following excerpt: Excerpt 6. "f...] the business guys will give you input on what's a reasonable disease area to be in: if there's not too much competition, if there's an interest, if there's an unmet need... but my role is more to ...to look for areas where we can apply our scientific strength to corne up with new stuff. In the end, [Venture D] right now is a discovery house. And, so we always have to be pushing in areas that no one has been in". (Venture D's Director of Biology Lab) 199 b. Additional coding examples As will become manifest in the following examples, revealing respondents' time through coding can be experienced as a simple or standalone step (Excerpts 7-10), as an exercise requiring that the coded paragraph be linked with others within the same text or even throughout the interview data base hence contributing to a rich understanding of a phenomenon (Excerpts lia and 11 b) or as a step in a process of grounded theory building (Excerpts 12a and 12b). The first two excerpts provide examples of time as speed, in particular speed in a competitive race. Excerpt 7. "But you've got to allocate the resources and you've got believe in this day and age, you've got to make your board and your investors believe that that investment pays off Because you're in a race to be the best proteomics technology". (Venture D's Executive Vice-president and C00) Excerpt 8. "At the same time, even if expectations are very high, you need to realize that we are going to do this for only two or three years, and that our development is extremely swift in relation with ail other technological developments, those of our competitors but also technological development in general". (Venture D 's Business development associate) Speed also appeared in strategic decision making: Excerpt 9. "It may be the attribute of a small firm like ours to turn on a dime ...in a minute [...] we have a problem, this ...or that Bang! We shift 90 degrees if necessary ...And the cascade of events will occur very rapidly. We have no choice. It's a question of survival. That's the way it will work". (Venture B's Senior Manager Clinical Development) The preceding three excerpts show that time as speed was readily codable within a single paragraph without even having to make connections with other paragraphs in the same interview. 200 The same is true of this other excerpt that was coded with "timing mies" as the paragraph clearly includes notions of sequence of events and what one can and cannot do at which time: Excerpt 10. « It happened in two stages. We start with the [intellectual] property ...that's the pre-requisite before you try to get financing. You can't finance a company if you don 't own the technology. ...And once you have ail your financing, well then, that's really when the research activities...arrived in the laboratories". Venture B's Vice-president, Finance and Business Development Now let's look at a less obvious example in the following excerpt where the code "timing mies" was also assigned: Excerpt lia. Researcher: "Have you been faced with what you just mentioned...something is interesting but it is too fundamental [kind of research] ? " Respondent: "Well, that happens every day. Probably. ...I am flot in charge of managing researchers but when I attend the scientific meetings, it's normal also and sometimes, researchers discover something, they see a certain activity and say. ...there are a lot of questions that occur to them. We could do these and these tests to verify this and this hypothesis, but at the same time, those who manage them say...lt may flot be necessary". Venture C's Director, Intellectual Property Taken out of context the code "timing mies" may flot appear so manifest and its use debated. However, other aspects were considered before the code was assigned. For instance, there was an on-going conversation about this venture's research activities and the respondent was discussing them in the context of limited resources and with the "ultimate goal of having a drug on the market". As well, the paragraph just preceding the abovementioned excerpt was coded with the codes "speed" and "burn rate": 201 Excerpt 11b. Respondent: "Because we were allotted a certain amount ...and we need to advance as quickly as possible and as far as possible with this money". Venture C's Director, Intellectual Property Reference to the "hum rate" code was made possible by previous coding of interviews with the organizational field members as well as knowledge acquired prior and throughout the study of this term used in venture capital investments and referring to the rate of use of capital by venture's management. "Burn rate" is a temporally complex word as it also evokes a limited time horizon at the end of which renewed funding is expected to be needed. As we learned throughout the study, this funding process is viewed as a cyclic sequence of events, a "round", exhibiting the rhythm of milestones, or moments during the round at which points cash is expended against meeting specific objectives. The actual process of a round actually starts between nine to fifteen months prior to the planned moment at which point the venture is expected to mn out of money or at the end of the "window" agreed upon. We could delve even more into this process and state that curbing the burn rate is viewed as a good strategy as it provides managers with more power over their venture's value when negotiating a new round. Also, we added a comment to the paragraph coded with "timing rules" that reads: "burn rate becomes a timing rule". Hence, this coding can be seen as an element that allowed the links between levels: an institutionalized temporal practice at the organizational field level (fmancing rounds) is linked with a venture level practice (prioritizing research) through a timing mie (burn rate). This last example also illustrates how the complexity of coding can be harnessed to build a data grounded understanding of a phenomenon. The following example includes first, an excerpt of a statement about how revenues to curb the bum rate were generated and second, the researcher's comment on the paragraph at the time of coding: 202 Excerpt 12a. "Before you're even done identeing the targets, people are paying you to say: '7'm willing to pay you millions of dollars to fund your research in exchange for rights to pursue what's behind door number three". And so, and even...and ail they have to know is that... that actually... there is something that might be behind door number three and that your technology can actually be discovering that And so, they'll want to know if your technology has the answer and then, they'll fund a large research project to pursue this technology in, you know, fifty or a hundred diffèrent patients. And, actually the fruit...because having a platform requires you have a lot of capital invested in ii', il has a lot of upfront development of a technology to prove that you can do what you can do and then, it requires quite a lot of money to then do il across multiple patients and a particular disease area. So, without partnerships, it's hard to go ail the way and identify the targets. But, with partnerships, it makes it ail possible". Venture D's Executive vice-president and COQ Excerpt 12b. "Diminishing risk means identifying fruiffid futures with his technology. Means identifying those trajectories that are worth pursuing. Does not mean that pursuing that one opportunity will take less lime but that the whole process may be sped up or that the chances of success are higher" Researcher's comment on excerpt 12a. Retrospectively, one can now see the germ of an understanding that there is some dynamics going on at Venture D. Of course, this is a one-paragraph example and coding is but the first step of a multiple step iterative process in the goal of generating a rich understanding of a phenomenon and hopefully constructs and models. 203 Appendix 3a. Timeline for the drug discovery and development process DRUG DISCOVERY PRECUELICAL cumul. TRIALS LARGE SCALE e: FDA REVIEW MANUFACTURIN Appendix 3b. Detailed drug discovery and clinical trials phases. Source: http://www.montrealinternational.com/sciences/drug/stages.html 204 REFERENCES Adam, Barbara (2000). "The temporal gaze: the challenge for social theory in the context of GM food". British Journal of Sociology, 51 (1): 125-142. Adam, Barbara and Groves, Chris (2007). Future matters: action, knowledge, ethics. Boston: Brill. Ancona, Deborah G., Goodman, Paul S., Lawrence, Barbara S. and Tushman, Michael L. (2001). "Time: A New Research Lens". Academy of Management Review, 26 (4): 645663. Barley, Stephen R. (1990). "Images of imaging: notes on doing longitudinal field work". Organization Science, 1 (3): 220-247. Barringer, Bruce R. and Bluedom, Allen C. (1999). "The relationship between corporate entrepreneurship and strategic management". Strategic Management Journal, 20: 421444. Bluedom, Allen C. (2002). The human organization of time: temporal realities and experience. Stanford, Calif: Stanford Business Books. Bluedom, Allen C. (2000). "Time and oganizational culture" 117-127 in N. M. Ashkanasy, C. P. M. Wilderon and M. F. Peterson, Handbook of Organizational Culture and Climate. Thousand Oaks, Calif.: Sage Publications. Bluedom, Allen C. and Denhardt, R. B. (1988). "Time and Organizations". Journal of Management, 14 (2): 299-320. Bluedom, Allen C. and Ferris, S. P. (2004). "Temporal depth, age and organizational performance" 113-149 in C. F. Epstein and A. L. Kalleberg, Fighting for time. Shifting boundaries of work and social life.. New York: Russell Sage Foundation. Bluedom, Allen C. and Standifer, Rhetta L. (2006). "Time and the Temporal Imagination", Academy of Management Learning & Education, 5(2): 196. Bluedorn, Allen C. and Waller, Mary J. (2006). "The stewardship of the temporal commons". Research in Organizational Behavior, 27: 355-396. Bonneau, Line. (2007). "Inter-organisational time: The example of Quebec biotechnology". International Journal of Innovation Management, 11 (1): 139-164. 205 Bourgeois, L. J. and Eisenhardt, Kathleen M. 1988. "Strategic Decision Processes In High Velocity Environments: Four Cases In The Microcomputer Industry". Management Science, 34: 816-835. Bower, Joseph L. and Hout, Thomas M. 1988. Fast-cycle capability for competitive power. Harvard Business Review, 66 (6): 110-118. Brown, Shona et Eisenhardt, Kathleen M. (1998). Competing on the Edge: Strategy as Structured Chaos. Boston: Harvard Business School Press. Bunzel, Dirk (2002). "The rhythm of the organization: simultaneity, identity, and discipline in an Australian coastal hotel", (168-181), In Whipp, Richard, Adam, Barbara and Sabelis, Ida (eds). Making Time. Time and management in modem organizations, New York: Oxford University Press. Chesbrough, Henry (2000). "Designing corporate ventures in the shadow of private venture capital", California Management Review, 42 (3): 31-49. Chesbrough, Henry and Rosenbloom, Richard S. (2002). "The role of the business model in capturing value from innovation: evidence from Xerox Corporation's technology spinoff companies", Industrial and Corporate Change, 11 (3): 529-555. Creswell, J. W. (1998). Qualitative inquiry and research design : choosing among five traditions. Thousand Oaks, Calif : Sage Publications. Das, T.K. (1991). "Time: the hidden dimension in strategic planning". Long Range Planning, 24 (3): 49-57. Das, T.K. (1987). "Strategic planning and individual temporal orientation". Strategic Management Journal, 8: 203-209. Das, T. K. (1986). The subjective side of strategy making: Future orientations and perceptions of executives. New York: Praeger. Das, T.K. and Teng, B. S. (2001). "Strategic risk behaviour and its temporalities: Between risk propensity and decision context". Journal of Management Studies, 38 : 515-534. De Holan, Pablo Martin and Phillips, Nelson. (2002). "Managing in transition: A case study of institutional management and organizational change". Journal of Management Inquir y, 11: 68-83. DiMaggio, Paul J. and Powell, Walter W. (1991). "The iron cage revisited: institutional isomorphism and collective rationality in organization fields", (63-82), In Walter W. 206 Powell and Paul J. DiMaggio (Eds.), The new institutionalism in organizational analysis, Chicago: The University of Chicago Press. Dougherty, Deborah (2002). "Grounded theory research methods", (chapter thirty seven, 849-866), In Baum, Joel A.C. Companion to organizations. Malden, Ma: Blackwell Publishers. Dubinskas, F. A. (1988). "Janus Organization" in Dubinskas, F.A. Making time: ethnographies of high-technology organizations. Philadelphia: Temple University Press. Ebert, Ronald J. and Piehl, DeWayne. (1973). "Time horizon : a concept for management". California Management Review, 15 : 35-41. Eisenhardt, Kathleen M. and Brown, Shona L. (1998). "Time pacing: competing in markets that won't stand still". Harvard Business Review, 76 (2): 59-69. Eisenhardt, Kathleen and Tabrizi, Behnam N. (1995). "Accelerating adaptive processes: product innovation in the global computer industry". Administrative Science Quarterly. 40: 84-110. Emery, F. E. and Trist, E. L. (1965). "The causal texture of organizational environments" Human Relations, 18(1): 21-32. Entrialgo, Montserrat, Femandez, Esteban and Vazquez, Camilo J.(2000). "Linking entrepreneurship and strategic management: evidence from Spanish SMEs". Technovation, 20 (8): 427-436. Fernândez-Alles, Maria de la luz and Valle-Cabrera, Ramem (2006). "Reconciling institutional theory with organizational theories". Journal of Organizational Change Management. 19: 503-517. Ferrier, Walter J., Smith, Ken G. and Grimm, Curtis M. (1999). "The role of competitive action in market share erosion and industry dethronement: a study of industry leaders and challengers". Academy of Management Journal, 42: 372-388. Floyd, Steven W. and Lane, Peter J. (2000). "Strategizing throughout the organization: Managing role conflict in strategic renewal". Academy of Management Review, 25 (1): 154-177. 207 GenNews. (April 1, 2005) "Reducing Risk with New Business Mode! Emerges in the Biotechnology Industry", 25 (7). www.genengnews.com/articles/chitem.aspx?aid=267, (page accessed Sept 1, 2008). Gersick, Connie J.G. (1994). "Pacing strategic change: the case of a new venture". Academy of Management Journal, 37 : 9-45. Ghemawat, Pankaj (1991). Commitment: The dynamic of strategy, Toronto: Maxwell MacMillan Canada. Ghemawat, Pankaj (2002). "Competition and business strategy in historical perspective". Business History Review, 76 (1): 37-74. Gilbert, Jim, Henske, Preston and Singh, Ashish (2003). "Rebuilding big pharma's business model", In vivo, The business and medicine report, 21 (10): 73-80. Goodman, Richard Alan (1973). "Environmental knowledge and organizational time horizon: some functions and dysfunctions". Human Relations, 26: 215-226. Greenwood, Royston and Hinings, C.R. (1996). "Understanding radical organizational change: Bringing together the old and the new institutionalism". Academy of Management Review, 21: 1022-1054. Hamel Gary and Prahalad, C. K. 1989. "Strategic intent". Harvard Business Review, 67 (3): 63-76. Hay, M. and Usunier, J.-C. (1993). "Time and Strategic Action: A Cross-Cultural View". Time and Society, 2(3): 313-333. Helfat, Constance E., Finkelstein, Sydney, Mitchell, Will, Peteraf, Margaret A. „Singh, Harbir, Teece, David J. and Winter, Sidney G. (2007). Dynamic capabilities : understanding strategic change in organizations, Malden, Mass.: Blackwell Publishing. Judge, William Q. and Spitzfaden, Mark (1995). "The management of strategic time horizons within biotechnology firms". Journal of Management Inquiry, 4: 179-196. Langley, Ann (1999). "Strategies for theorizing from process data". Academy of Management Review, 24 (4): 691-710. Lawrence, Paul R. and Lorsch, Jay William (1967). Organization and environment : managing differentiation and integration. Cambridge, MA: Harvard University Press. 208 Lee, Heejin and Liebenau, Jonathan (2002). "Managing virtual work environments", (126-139), In Whipp, Richard, Adam, Barbara and Sabelis, Ida (eds). Making Time. Time and management in modern organizations. New York: Oxford University Press. Lincoln, Yvonna S. and Guba, Egon G. (1985). Naturalistic Inquiry. Newbury Park, Calif: Sage Publications. Locke, Karen (2001). Grounded theory in management research. Thousand Oaks, Calif : Sage Publications. Meyer, John W. and Rowan, Brian (1991). "Institutionalized organizations: formai structure as myth and ceremony", 41-62 in Walter W. Powell and Paul J. DiMaggio (Eds.), The new institutionalism in organizational analysis. Chicago: The University of Chicago Press. Meyer, John W. and Rowan, Brian (1977). "Institutionalized organizations: formai structure as myth and ceremony". American Journal of Sociology, 83 (2): 340-363. Mitchell, Will. (1991). "Dual cbcks: entry order influences on incumbent and newcomer market share and survival when specialized assets retain their value". Strategic Management Journal, 12: 85-100. Nightingale, Paul (2000). "Economies of scale in experimentation: Knowledge and technology in pharmaceutical R&D". Industrial and Corporate Change, 9 (2): 315-359. Niosi, Jorge and Bas, Tomas G. (2003). "Biotechnology megacentres: Montreal and Toronto regional systems of innovation" European Planning Studies,11 (7): 789-804. Oliver, Christine (1991). "Strategic responses to institutional processes". Academy of Management Review, 16: 145-179. Pentland, B., T. (1999). "Building process theory with narrative: From description to explanation", Academy of Management Review, 24 (4): 711. Pisano, Gary P. (2007). "Searching for viable biobusiness models", Genetic Engineering and Biotechnology News, 27 (8), April 15, www.genengnews.com/articles/chitem.aspx?aid=2076 (page accessed Sept 1, 2008). Pisano, Gary P. (2006). Science business: the promise, the reality and the future of biotech. Boston: Harvard Business School Press. 209 Rhyne, Lawrence C. (1985). "The relationship of information usage characteristics to planning system sophistication: an empirical examination". Strategic Management Journal, 6 (4): 319-337. Riolli-Saltzman, L. and Luthans, F. (2001). "After the bubble burst: How small high-tech firms can keep in front of the wave". Academy of Management Executive, 15(3): 114124. Schein, Edgar H. (1985). Organizational culture and leadership. San Francisco: JosseyBass Publishers. Seo, Myeong-Gu and Creed, W.E. Douglas (2002). "Institutional contradictions, praxis and institutional change: a dialectical perspective". Academy of Management Review, 27 (2): 222-247. Shapiro, Carl (1989). "The theory of business strategy". RAND Journal of Economics, (Spring): 125-137. Spin-offs: Practical advice from the experts. Workshop organized by the McGill University Office of Technology Transfer, May 15, 2003. Stalk, George jr. (1988). "Time — the next source of competitive advantage". Harvard Business Review, 66 (4): 41-51. Stalk, George jr. and Webber, Alan M. (1993). "Japan's dark side of time". Harvard Business Review, 71(4): 93-102. Staudemnayer, Nancy, Tyre, Marcie and Perlow, Leslie (2002). "Time to change: temporal shifts as enablers of organizational change". Organization Science, 13: 583-597. Strauss, Anselm and Corbin, Juliet (1998). Basics of Qualitative Research, 2nd ed., Thousand Oaks, Calif: Sage Publications. Suddaby, R. (2006). "From the editors: What grounded theory is flot". Academy of Management Journal, 49 (4): 633-642. Taylor, William D. (2000). "Defming strategic windows of opportunity: useful time frameworks or self-fulfilling prophecies". Working paper. ISIDA Conference on time and management. Palermo. 210 Teece, David J. (2007). "Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance". Strategic Management Journal, 28: 1319-1350. Teece, David J., Pisano, Gary and Shuen, Amy (1997). "Dynamic capabilities and strategic management". Strategic Management Journal, 18 (7): 509-533. Terziovski, M. and Morgan, J. P. (2006). "Management practices and strategies to accelerate the innovation cycle in the biotechnology industry". Technovation, 26(5-6): 545-552. Van der Meer, Pieter (2001). "The business model — Bridging the gap between technology and economic value", Industry Dynamics, December. Vohora, Ajay, Wright, Mike and Lockett, Andy (2004). "Critical junctures in the development of university high-tech spinout companies". Research Policy. 33: 147-175. Wernerfelt, Birger. (1984). "A Resource-based View of the Firm". Strategic Management Journal, 5 (2): 171-180. Yin, Robert K. (ed.) (2004). The case study anthology. Thousand Oaks, Calif.: Sage Publications. Yin, Robert K. (2003a). Applications of case study research. Thousand Oaks, Calif.: Sage Publications. Yin, Robert K. (2003b). Case study research : design and methods. Thousand Oaks, Calif.: Sage Publications. Zerubavel, Eviatar (1979). Patterns of Time in Hospital Life: A Sociological Perspective. Chicago: University of Chicago Press. VII. CONCLUSION « "Time" and lime research is flot an institutionalized subfield or subspeciality of any of the social sciences. By ils very nature, il is recakitrantly transdisciplinary and refuses ta be placed under the intellectual monopoly of any discipline » Nowotny (1992 :441) Dans le cadre de cette thèse, nous avons réalisé une étude sur le temps et la formation de la stratégie en prenant pour terrain des biopharmaceutiques québécoises en transition entre deux temps inter-organisationnels, avec le projet d'ouvrir une voie pour la stratégie au-delà des approches traditionnelles de vitesse qui traitent le temps de manière prédominante comme une ressource de durée et qui s'expriment à travers la chrono-concurrence et aussi dans l'approche de « timepacing ». Dans un premier temps pour cette conclusion, nous allons discuter des contributions de cette thèse : D'abord, en rappelant brièvement les contributions de chacun des articles, ensuite en discutant des contributions issues de l'appariement deux à deux des articles de la thèse, puis finalement, en revenant à la question de départ à savoir la place du temps dans la formation de la stratégie. Dans un deuxième temps, nous allons énoncer des considérations pour les praticiens alors que dans un dernier temps, nous terminerons sur des pistes de recherche future. 71 Contributions de la thèse Avec le Tableau XXII, nous rappelons la question de recherche principale de cette thèse ainsi que les questions afférentes aux trois articles : 212 Tableau XXII. Questions de recherche Thèse Article 1 Article 2 Article 3 Comment le temps est-il pris en compte dans la formation de la stratégie? Quels sont les postulats temporels qui se cachent dans les écrits classiques du management stratégique? Quel est l' « ordre temporel dominant » dans le champ des biopharmaceutiques au Québec et comment peut-on expliquer son avènement? Comment les gestionnaires de firmes biopharmaceutiques ont-ils géré le temps stratégiquement dans le contexte d'une transition de temporalités du champ organisationnel? Nous représentons les contributions de cette thèse sur le temps et la formation de la stratégie comme appartenant à six zones de la figure 16. Ainsi une première série de contributions provient de chacun des articles pris indépendamment, contributions que nous rappellerons ci-après. De plus, une deuxième série de contributions peut être dégagée suite au rapprochement deux à deux de chacun des trois articles, exercice auquel nous procéderons plus bas. La contribution principale du premier article réside dans le dévoilement de l'orientation temporelle passé-présent-avenir comme aspect temporel dominant de onze articles classiques sur la stratégie et dans l'explicitation d'une grande variété de traitement des trois zones temporelles, incluant des perspectives subjectives, à l'encontre des attentes des écrits préalables s'étant penché sur ce sujet. Cet article montre que de se mettre en quête des postulats temporels révèle une multiplicité temporelle inscrite par les auteurs eux-mêmes dans leur ouvrage, une richesse jusque là ignorée. La contribution du deuxième article réside dans l'identification et la description d'abord d'une institution temporelle au niveau du champ organisationnel, le temps interorganisationnel, sur la base du rythme des processus de travail et du mécanisme de l'entraînement entre les niveaux micro et macro et ensuite, de sa transition sous l'impulsion de l'éclatement de la bulle technologique. De manière plus large, cet article montre aussi que l'adoption d'une perspective institutionnelle permet d'ouvrir une troisième voie, celle d'une institution temporelle au niveau du champ organisationnel, au-delà des deux faces d'une même pièce que sont d'une part, l'approche de Brown et Eisenhardt (1998) qui tend à 213 conférer un pouvoir absolu à l'entreprise dans l'imposition d'un rythme spécifique à un secteur et d'autre part, celle de Stalk et Webber (1993 :94) dans laquelle les firmes sont aux prises avec une sorte de force maléfique (« dark side») sur laquelle elles n'ont pas prise, puisque « condamnées à aller de plus en plus vite tout en stagnant du point de vue concurrentiel ». L'application fme du modèle de l'entraînement à la compréhension des mécanismes par lesquels une temporalité peut venir à dominer un champ organisationnel spécifique, en l'occurrence celui des biopharmaceutiques québécoises, défmit un contexte sur lequel notre étude peut s'appuyer afm de développer une compréhension des réponses stratégiques des gestionnaires face à une transition de cette temporalité dominante du champ organisationnel. Figure 16. Questions de recherche et contributions de la thèse - Postulatsttemppre s edans les:&crits en 5 stratégie • Passé-Présent-Avenir 4ardineiemporel Ré pértbfr.e d'orientations., Temps> qt fermatraa dela:, stratégie , Transition de temps inter-organisationnel Portefeuille cl horizons Stratégies dynamiques Entraînement Réponses stratégiques 2• emporallté dominante à ,1 Stratégies temporelles 214 Finalement, la contribution du troisième article réside dans le développement et l'application d'un modèle de portefeuille d'horizons temporels bidimensionnels, une lentille qui permet de mieux saisir les stratégies temporelles de quatre firmes confrontées à la transition du temps inter-organisationnel, incluant des stratégies dynamiques d'interaction d'horizons par allocation concurrente ou synergique de ressources ainsi que des stratégies de saut temporel. Ces trois articles sont liés par une même approche d'analyse de contenu de textes et de transcriptions d'entrevues afm de révéler la temporalité sous-jacente. La comparaison deux à deux des articles permet de dégager d'une part, des questions caractéristiques propres à chacune des intersections entre les articles et d'autre part, les contributions de la thèse tel qu'exposé au Tableau XXIII. Nous reprenons chaque appariement d'articles dans les paragraphes suivants. Tableau XXIII. Contributions de la thèse par appariements d'articles Appariement d'articles (1 et 2) (1 et 3) Questions soulevées Contributions de la thèse Quelleestl'orientation passé-présent-avenir Orientation PPAsimilaireàl'approche de associée à la temporalité dominante du champ Luehrman (jardin temporel) avec les capital- organisationnel en transition? risqueurs aux commandes. Quelleestl'orientationpassé-présent-avenir Identification d'unrépertoired'orientations associée à chacune des stratégies temporelles des variées. Celles-ci incluent des représentations déjà firmes étudiées? identifiées par l'article 1 en plus de combinaisons d'orientations pour une même stratégie. (2 et 3) Conunentqualifier lavariétéderéponses Les réponses stratégiques varient dans leur degré stratégiques desfirmesfaceà une pression de conformité et de résistance aux pressions institutioimellecommelatransitiondela institutionnelles del'acquiescementàla temporalité dominante du champ organisationnel? manipulationenpassantparlatransaction, l'évitement et la bravade. 7.1.1 Liens entre les articles 1 et 2 : Un jardin temporel pour le champ organisationnel Le premier article a identifié les postulats temporels sur la relation entre passé, présent et avenir qui sous-tendent onze textes classiques en management stratégique. Cela soulève immédiatement une question par rapport à l'article 2: Quelle est l'orientation passé- 215 présent-avenir associée à la temporalité dominante du champ organisationnel des biopharmaceutiques en transition? Nous rappelons qu'après l'éclatement de la bulle technologique, le temps interorganisationnel a pu être caractérisé par les nouvelles préférences des fmanciers tel des projets de développement démontrant d'une part, une séquence d'avenir fermé (produit commercialisable plutôt que recherche) et un positionnement en aval des financements faits jusqu'alors et d'autre part, une durée plus courte, pouvant être évaluée tant avec des jalons d'horloge que d'événements, et associée à des pratiques ou domaines plus rapides comme le développement de molécules sous licence ou de systèmes de livraison de médicaments déjà connus. Les capital-risqueurs ont aussi adopté des règles cohérentes avec leur portefeuille de firmes tant sous l'angle des maladies visées que le stade de financement de leurs firmes. L'approche de portefeuille permet de gérer les risques entre autres en stoppant des investissements dans une firme et en réallouant les actifs à d'autres firmes. L'accent est mis sur la zone Présent-Avenir dans l'atteinte d'un but continuellement recomposé au gré des fusions, investissements et désinvestissements. Cette approche de portefeuille qui permet les ajustements au fur et à mesure du déroulement de la recherche dans de multiples firmes peut être assimilée à l'approche de Luehrman (1998) dans laquelle les firmes de biopharmaceutiques peuvent être vues comme une trajectoire parmi d'autres dans le «jardin temporel» des cap ital-risqueurs (Voir la Figure 17). On remarquera donc que, selon cette représentation, les capital-risqueurs, parties prenantes dominantes, sont aux commandes alors qu'ils interviennent sur les firmes de biopharmaceutiques comme sur autant de trajectoires Présent-Avenir de leur portefeuille. Cette perspective temporelle sur le champ organisationnel des biopharmaceutiques illustre bien la dépendance des firmes par rapport aux capital-risqueurs en ce qui a trait à des décisions sur le devenir de la firme comme entité indépendante. On se rappellera la nécessité de transition au point de jonction critique de la durabilité (Vohora, Wright et Lockett, 2004, mentionné dans le troisième article de la thèse) qu'on peut comprendre comme une inscription en bourse, des alliances, des contrats ou autres revenus autogénérés. Par la force des choses, les firmes doivent éventuellement se désynchroniser de 216 l'orientation temporelle dominante du champ organisationnel et créer leur propre trajectoire Présent-Avenir, au-delà du portefeuille des capital-risqueurs. Figure 17. Orientation temporelle PPA du champ organisationnel Luehrman (1998) PrA Jardin temporel: Dyades présent-avenir multiples. concurrentes, en interaction et fortement liées. Présent actif et orienté vers l'avenir. Passé positif concrétisé par l'ez..-périence. Continuité passé-présentavenir Pr A Pr Pr Passé A A Pr 7.1.2 Liens entre les articles 1 et 3 : Un répertoire d'orientations temporelles pour les firmes de biopharmaceutiques Poursuivant le même type d'analyse que dans la section précédente pour l'article 3, la question suivante se pose de façon naturelle : Quelle est l'orientation passé-présent-avenir associée à chacune des stratégies des firmes étudiées? Les stratégies temporelles mobilisées par les gestionnaires des quatre firmes à l'étude dans le contexte d'une transition dans la temporalité dominante du champ organisationnel ont été présentées sous la forme d'un portefeuille d'horizons de temps bidimensionnels dans le troisième article de cette thèse. De plus, comme nous l'avons fait pour la temporalité dominante du champ organisationnel, nous dégageons des similarités entre d'une part, l'orientation temporelle démontrée au travers des actions stratégiques de chacune des quatre firmes et d'autre part, les orientations temporelles identifiées dans l'analyse des onze articles classiques du Harvard Business Review, tel que rapportées dans le premier article de cette thèse. 217 Le tableau XXIV répertorie les orientations temporelles des stratégies de chacune des firmes. Les firmes A et B peuvent être rapprochées chacune d'une seule orientation soit respectivement celle de Hamel et Prahalad et celle de Luehrman avec les capital-risqueurs aux commandes. C'est là une indication de la conformité de la firme B par rapport à l'orientation temporelle du champ organisationnel : la firme devient une des trajectoires Présent-Avenir dans le portefeuille des capital-risqueurs. En ce qui concerne les firmes C et D, on remarque que leur stratégie emprunte simultanément des caractéristiques à plus d'une orientation temporelle identifiée dans les classiques. Cette multiplicité de devenirs possibles semble être à l'origine de fortes tensions vécues au présent que les firmes A et B n'ont pas semblé expérimenter puisque entretenant une vision plus claire de leur avenir, puisque unique. Cet état de choses rappelle que, bien que reconnaissant de multiples avenirs, les approches de Mace, Mintzberg et Wack étudiées dans l'article 1, opérationnalisent la stratégie avec un avenir unique. Pour Mace, la direction avait comme rôle d'indiquer la voie vers un avenir unique, afin d'éviter de distraire l'attention et de dissiper les ressources. Cependant, dans notre échantillon de firmes, ce sont celles ayant composé avec de multiples avenirs qui ont fmalement manœuvré vers le portefeuille de la firme de produits pharmaceutiques. Plus généralement, on peut se demander si la capacité à gérer dynamiquement les horizons de temps stratégiques n'est pas en lien avec une autre capacité, celle d'entretenir une orientation temporelle PPA soit hybride soit flexible. e _1..ee . e' ':-">eP. . .Ê .m g . . . •• ,. . (i) n:.›p-8-. L)—e ni• ki â ..i.,-. a,—, -.. „4., .., —•-•__p..• .9..-g:51 -9. â .1e. Ê •.-e-e .c%)0.E•,:•.-- .E• m e .., ()— g0 -- -g. S :•__. • •.e,g .L , t'''t.> ..,ag''(V,°-)''' — . ,.., . zo a., ,..9.„.. . ...,...› .. .....n0 ._, t'Ê- .0, .,..-• ,,CJ..... ' . •.E, ,..3 %-, ..,. eF.)...5.,ZbD .6-— 0 o ..a.) •••• o , à.12-g -te>E a,ai„, oe, o-...:10-,..e o. ,. 3a . in' :! CU e 0 0 e. M 1.T. C.I■Co/P cd10 .> ce -C .,..,a eaj0¢) .0 .... r,00 ',P,. • 41.) .5r M. 1:e e.. 0.9ki c%p.ing- s:,. cliee..e.c• _. G5go0 ü,,,, '4wo in ..-)a)ge• • ...7.; — ,_ G., r.gni "e -.--- tu.IV ....,.... ne --. 49 ..0e ..,•••_—; ,...n.1,_. 0 0 1.? •-a..?,,.„ - • •----•.... ...--. ai=CL>.e‘.•'t a'L> t a • — 8 -., • S • Firme B _„, ri:.ouv.,zt,;_l• 0 . 7...• t. 0 . . o 0- .. ..e g -eA.3, dr. ',.,'2,...ie. — .. 4)'s 0 0 tn CIJ0)0-.. ›. -6,') .. cdm4. 0 . .-1. ôo <›CceC... ''.!--in e) ei. pcr. a' f) g b> e g...ae .0 0 ,... ..... •4)c-,.co, .=....,7-,VI ':e•CA CL . A 'd o .e rd • -o -o .5,ne e.. •...i., Cr. E0,0. 0) .., 1;24 0 34 à' °CU ta 0) 0,,...aie tgai o2 „i1. ..,,. cti "C li. ° .e ..e.1•0••• ,-.. te e e ii re, le Po 2 ,e) -i. • Source d'identité: Obj ectiffondateur hT. .. Devenu anachronique bien que positif sous l'angle de la qualit é de la recherche. Surtout recomposable au gré des nécessités. ' •Par exemp le, pass éde recherches sur antibiotiques mobilis édans un discours de continuit éPPA p our financer un saut temp orel. e ..rg...a.eecniCo r. Positif : Exp érience/Feuille de route de membres de la direction vue comme garante de succ ès à venir. Réalisations pass ées avec le financement de la firme vues comme garantes de la comp étence de la direction. E •Ce in e•. dans un état d'épuisement de la chémo diversit é. Un chang ement est nécessaire. Positif : Pour Firme A, un long horizon pass é a p ermis des investissements dans le développ ement d'une nouvelle ,... Négatif : Champ organisationnel est ....,.«.., .i,a.,—.. t . 0 'rd' e •0 a>/.. ,.—- --- -e-9, ° ._h,:q , ,-2. . b e — 0 e - -). e., c0 cbb • e e> .... ecn— 0e . - •-. „ a . . , g • . B ...) %.. r;p..(d __,...cd 43"' c.,.->„. ,z o, L.s.... Positif : , N'emp êche pas le renouvellement de la firme comme en témo igne la succession de compagnies préalables à celle-ci. 218 •s".• vs G Ca as e ...• 2. Già MZ ••• ‹ ev %s n ir. —- •à ., e Forte continuité PPA pour la firme et son projet en rup nue avec non seulement le Passé-Présent du champ organisationnel mais aussi son PrésentAvenir orienté entre autres vers le paradigme technologique différent (criblage à haut débit). Objectif : Les essais cliniques sont une étape objectivée du développ ementdes médicaments. Présenté comme but statique avec accent sur la vitesse requise pour s'y rendre. ee te a .1 Objec tif: Un app el public àl'épargne est une étape objectivée du parcours d'une « venture ». PPA recomp osable: mise sur pied d'une succ ession de compagnies par les fondateurs, Subjec tif : Créer l'avenir chemin faisant en espérant un jour développ er un produit pharmaceutique. De multiples àdissociés « Mariage de raison » entre les avenirs biopliannacentiques et services en protéomique jusqu'au clivage de la firme. Firme D Équilibre dynamique Forte orientation Présent. Avenir (« What's men? ») Tensions et questionnements continuels Présent actif: Actualisation au prés ent de multiples avenirs possibles. .st a. a. sse ee g ‘,:e2 e o z..) • • Continuité avec le passé p our firme protéomique et rupture pouf firme bic phartna ceutique. • • • Subjec tif : Fondateurs imaginent que la • àla • * • bactéries solution résistance des aux antibiotiques peut venir de leur plateforme avant même des résultats de laboratoire. Objectif : Un app el public à l'épargne est une étape objectivée du parc ours d'une « venture ». Discours de conthtuité (recherche dans le domaine des antibiotiques) camoufle b rupture avec un passé anachronique (recherche originale trop en amont et nécessitant trop d'investissements). Transition de subjec tifà objectif : Accent sur ta survie am ène • tension • entre : Continuité de l'équipe de gestionnaires et de chercheurs autour de n'imp ort e quel projet. Plas ticité des équip es de laboratoire: Recomposition selon l'avancementdes ro'ets. Transition de multiples (deux projets distincts) à unique (appel public à l' épargne). I Technologie de culture de cellules en Vécu comme une transition vers un rupture avec le paradigme dominant de avenir relativement proche dont la recherche phanrsaceutique. l'atteinte validera l'entreprise auprès des capital-risqueurs. Développement de la firme : En continuité avec un objectif dans un avenir à très long terme qui sertde guide. Subjectifet unique : Unique : Révolutionnaire par rapport au De deux manières : champ organisationnel Un seul but : L'atteinte des essais Nommé/choisi comme un cliniques. renouvellement de la chémo diversité Un seul projet pour l'allocation des en pharmaceutique. ressourc es, Tableau XXI â s.4 . :I ib. 219 220 7.1.3 Liens entre les articles 2 et 3 : Réponses stratégiques aux pressions institutionnelles Les articles 2 et 3 sont évidemment intimement liés car le contexte décrit dans l'article 2 sert de point de départ pour l'article 3. En particulier, la mise en relation des deux articles soulève la question suivante : Comment qualifier la variété des réponses stratégiques des firmes face à la pression institutionnelle constituée par une transition de la temporalité dominante du champ organisationnel? Dans l'article 3 lui-même, nous avons mis l'accent sur la gestion des horizons temporels pour rendre compte des réactions à la transition. Une autre façon d'analyser ces stratégies reposerait sur la typologie de réponses stratégiques aux pressions institutionnelles proposées par Oliver (1991). Rappelons qu'Oliver (1991) propose cinq réponses stratégiques aux pressions vers une conformité institutionnelle, variant de la plus passive - l'acquiescement - à celle qui démontre le plus de résistance active - la manipulation - en passant par les stratégies intermédiaires de transaction, d'évitement et de bravade. En fait, bien que tous les gestionnaires de firmes rencontrés pour l'étude de terrain aient reconnu les changements dans la temporalité dominante du champ organisationnel et l'impact sur leurs pratiques dans différents domaines comme le fmancement, les activités de recherche et la protection de la propriété intellectuelle, leur réponse stratégique respective face à cette pression institutionnelle est multiple comme le montre le Tableau XXV qui reprend la typologie d'Oliver (1991) dans une comparaison inter-unités. On remarquera d'abord les particularités des firmes A et B n'ayant pas réussi à renouveler leur fmancement. Premièrement, la firme A fait partie, avec la firme D, des deux seules de notre échantillon à avoir employé la réponse stratégique de bravade par défi, en l'occurrence en refusant de se départir de sa plate-forme. On peut penser que la capacité à générer des revenus à partir de la plate-forme a permis aux gestionnaires de la firme D de contrebalancer ce type de réponse possiblement risquée dans ce contexte précis. D'ailleurs, nos données d'entrevues montrent que cette réponse de bravade n'allait pas de soi même pour la firme D puisque la présence de la plate-forme revenait continuellement dans les discussions au sein du conseil d'administration (Voir le Tableau XXV sous réponse stratégique de « transaction »). Cependant, non seulement la firme A n'a pas généré de 221 revenus à partir de sa plate-forme mais le fondateur a dû refuser de telles opportunités dans le domaine des cosmétiques pour se conformer aux demandes institutionnelles (Voir le Tableau XXV sous réponse stratégique d' « acquiescement »). On doit aussi ajouter que la spécificité de la technologie de la firme A, c'est-à-dire une technologie de fabrication à partir d'une culture de cellules, indissociable de la molécule mise au point, ne permettait pas de se départir de la plate-forme puisque la synthèse chimique n'était pas viable pour ces molécules complexes. Dans ce cas particulier, la pression institutionnelle de se départir de la plate-forme peut être vue comme contestable car non rationnelle d'un point de vue scientifique, d'où un refus de la part de la firme A et une interprétation de bravade du point de vue des acteurs de la pression institutionnelle. Vues sous cet angle, les réponses de transaction, d'évitement et de manipulation se révèlent être rationnelles scientifiquement, cohérentes avec la technologie et même créatives d'un point de vue gestion, possiblement « des démonstrations de probité ou rationalité organisationnelle » aidant à contrebalancer la bravade (Oliver, 1991: 156). Cependant, même les tentatives de manipulation par cooptation n'ont pas réussi à convaincre les capital-risqueurs et autres membres du conseil d'administration de déroger au modèle de firme de produits pharmaceutiques. De plus, la firme A devait faire face à un défi important au niveau de la protection de la propriété intellectuelle puisqu'une telle technologie ne répond pas aux règles habituelles du domaine pharmaceutique étant donné que le produit devient indissociable de la méthode de fabrication et elle tend à être mieux protégée par secret industriel. Deuxièmement, nos données montrent que, contrairement aux autres firmes qui ont déployé une multiplicité de réponses stratégiques incluant l'acquiescement, pour la firme B, l'acquiescement par conformité se révèle être l'unique type de réponse stratégique mobilisée. D'une part, cette situation peut être vue comme cohérente avec notre évaluation précédente de l'orientation temporelle de cette firme, orientation assujettie à celle des capital-risqueurs (Voir le Tableau XXIV). D'autre part, le cas de la firme B illustre une relation qui peut sembler paradoxale dans le contexte d'une dépendance importante envers le capital-risque. En effet, ici, la conformité aux pressions institutionnelles est en lien avec la non-viabilité de la firme. 222 Ce cas d'échec par conformité aux pressions institutionnelles met en exergue la possibilité que, dans le champ des biopharmaceutiques, il y a peut-être lieu pour les gestionnaires d'exercer leur discrétion dans un autre type de réponse stratégique. Ainsi, Oliver (1991 : 175) mentionne, dans le cas de firmes établies, que la conformité aux pressions institutionnelles « n 'est ni inévitable ni une contribution assurant la longévité ». Au demeurant, « la conformité à l'environnement institutionnel peut aussi mettre en péril la survie à long terme en imposant à l'organisation des rigidités structurelles et procédurales qui inhibent son aptitude à s'adapter et à répondre aux risques imprévus au fur et à mesure où ils se présentent ». Quant aux deux autres firmes, les firmes C et D ayant réussi la transition vers une compagnie de produits pharmaceutiques, elles ont mis en branle respectivement quatre et cinq types de réponses stratégiques, la différence résidant dans le fait que la firme C n'a pas bravé la pression institutionnelle voulant qu'elle se départisse de sa plate-forme. Alors que pour la firme C, le saut temporel répond à la fois à une tactique de dissimulation (stratégie d'évitement) et de cooptation (stratégie de manipulation), pour la firme D, ce saut temporel a eu comme conséquence de lui permettre de fragmenter la compagnie et d'aller chercher de nouveaux constituants influents (manipulation/cooptation) afin d'assurer l'avenir de l'unité d'affaires de protéomique (évitement/fuite). Dans le cas de la firme D, on notera aussi que la signature de contrats avec d'autres compagnies de biotechnologie et de produits pharmaceutiques afin de diminuer le taux d'épuisement du capital (« burn rate »), une réponse stratégique d'acquiescement par conformité, a été le point de départ et a contribué à des réponses stratégiques subséquentes. Ainsi, suite à cette première réponse, la firme a déployé des réponses stratégiques de transaction (tactiques de pondération et de marchandage), d'évitement par protection et finalement de manipulation par cooptation et d'évitement par fuite. Le cas de la firme D peut donc être vu comme une illustration du dynamisme des réponses stratégiques face à une pression institutionnelle, cas de figure non prise en compte par la typologie d'Oliver (1991). Réponses observées F. 223 0 01 s.• o 43-, . •-• a •• .., a...9., .z Ce "•-• . • , •,- e 0) D•••0) .,-..,t)z, -..Q.zzlt....: à • . be çetiZ..00 ....,, , '- .,.a.).si a.k. , .-C:S ■•-.ià) g "È .....T.. , 'd,''' c•-•Z "••• eco -g..._o ..-.----.. ■••.... --',, cue y.:zo ,,,..t3 .5e 0-I. e) ts - 3 • . ....i z, 0) z0?...'"• p) 0)*.-. -,3••-9. .. 1 t, 2 -Ei tj>,. .--." 021.'' '--' ..... ,., ›..nzl ,,,,, I.>. •CD...) c.-,fi.,. .›.. ‘0,, ,z1 21. 20 .CD..90)0)0) 1-* › 1.• 0 ,a •, '3 Z .. , U Firme Chgmt de nom pour signaler Acquisition d 'un p rogramme chgrnt de vocation de clinique recherche à produits. Acquisition d 'un , ro: rarnme clinique. D I .• •.,1 „ • ---• ...u es.,:■-• , ..g. c., 'M tr 0 -,5 eià•— z ..-., c.)3%. cu --.?.. .--•lu0 'cl›,dd s...-. 0)0 --.... , .-' d -El b •0 . Fj),. 'G .E ..% -C3° • e 2. d.› •• . '.,u ...c. 0 M 00ile . --.' Z " • •-• •>-- ■' 4. • •=ï d.1 '.7 C) .d deS i.S.; *-. Z ••-.. 0i.0 :12D..•dD.-. 1:à.d 0fi. ' '•£1.. eç :1 . fi t°;:a.,--.ou„, î3 . zo Firme B ...a) — ›.za ,, ., — . ., ô .._ — „,„, ,z, z ■•••,zo ey.. •-• ..) ce ,... .z 0 o b43 'E'''-°-!à) Ez•c)fi • . ...z, 0)...,0) -C3 - "0) « ;'-`:00›.-a..0,0) , ':» ''') .2 'CI 1 3 '3 ..m • 0 ,.. ‘.. .CM -5') m .'''' •••> U...,>'•-• ..-.çeZ.., --• 1:1 '3 .,.. 'e>...'0).--7,:.° --.c_, , 9-, e 'ce e i: ''â M -'ià) Changement de nom pou r signale r changement de vocation de rec he rche à produits. , .'' M Exentpks théoriques Suivre des normes invisibles et tenues p our acquises Imiter les mo dèles institutionnels gt. Habitude , a a ...... 4 o)o•:-?. • • co--- za -o t , çe ..... 1;-,- ›. zo '0)'•-•,'CD Z ,1Z1..,, 0) E*' ,' .,.) '''-•'0)- ta -.6 ••-...„, ■ •ce -%,,zce . . . . . •I . .. .ze c.) • tv,teZ•-• 1-.ce >, 00.,j 1:3r. e.. 1 -..i■› . --. za 0) Z ZCZ ..,-4 ...›-z p...c.)„ 0c.>.i. 0 , ..., •, 2..,0 i .10 rs-• ..... § ■-: '13 -co ....). ....)e).c.)'za Ô.) a,13 ‘ei,c_,Ô1' c.> M 0"..>£,./ .ez. :;%' îl. 4a. M M ex,c,c.)..w, ..,'ù. › .„,, ....0) ` 0) ,-, 'ZSZIA «-CI 1 3 ■ Ê ■ '07 117 3 b g' u CJ CCI t c., 0 0.0 43 3.4 . e' gÊ CU 0 A.) e ...0. o .1; ..a.) ._, ...., Ë ,g o 0 .. r. . 'M .":3 •— • ..... I.. s*--, g.4 .--c.) -0 m ' g "ze . M u "'"' .-, • .1, --ti. ..... g g Ti qi , 0 -,e--. ,1) 0 e›.. co--.ç>.." 0 •fi n■3 0) ...C1 ••i2,. ^- c,Z o 0) .b1 to -,;„ , § t3 0 g cv • 0 ,M .• 0 Ê . . . •- e 0-. 0 < F, ‘..e.› .e S.{ '...• ..-. '''.ce--.I-.-k3 u u m 4.: •% eteZe ti2 Activités de développement à long terme non favorisées par les capital-ri squeurs mais acceptées p cq fonds gouvernementaux. Fondateur a mentionn é qu 'il ne fallait pas e trop en dire e aux capital-ri squeurs p/r au long horizon pour obtenir un p roduit. Maquiller la non- conformité ,,° ep ne , 0 es E—. Ê Desserrer les liens institutionnels Chang er les buts, activités ou domaines Protection Dissimulation I Négocier avec les parties prenantes institutionnelles. Promess e d 'un monopole technologique qui fait e saliver » les investisseurs. Calmer et accommo der les éléments institutionnels eC1 os Apaisement Équilibrer les attentes de multip les constituants Saut temporel : Âge réel de la compagnie dissimulé sous discou rs mettant l 'accent sur l 'état d 'avance ment du composé acquis. Acquisition d 'un composé en phase clinique pour àla fois sauver la compagnie et conserve r l 'appui des financiers. as Z s. Pondération Firme A L) ' re, e 1 I.-. Z 0 isl Ê "e Services prop os és aux pharmas et biotechs : VCs pas les seuls à avoir un pouvoir financier sur l 'entrep rise. Fragmentation de la compagnie : protéomique se retire du iyenne des VCs. Réunion du conseil (VCs siègent): justifications des gestionnaires fer à l 'utilisation des fonds levés et présence de la plateforme. Tensions continuelles au présent en particulier dans la révision des objectifs et l 'allocation de s ressources. Firme D 224 ... Rejet Pl 0.» -0 0 fa cl. •- 0rd ),...4 g › Cooptation Attaque ,...... -a) 0 c.) e c.) e = FE e .-o 4, es 0 , Tentative d 'éducation des capital-risqueurs sur d 'avenir de la compagnie. Façonner les valeurs et les critères Dominer le s constituants et processus institutionne ls Constitution d 'un conseil scientifique impressionné par le potentielde la p lateforme. Refus de consacrer toutes les ressources aux produits et de « tuer » la plate-forme. secret tudustne 1 plutôt que 200% brevet. - PPI : 50% 50% brevet et Finue A Imp orter des constituants influents pression institutionnelle Assaillir les sourc es de Contester les règles e t le s exigences Ignorer les normes e t valeurs explic ites Exemples théotiques Saut temporel a permis d 'obtenir l 'appu i de nouveaux capital-ri squeurs et de faire une entrée à la Bourse. Saut temporel a permis d 'obtenir l 'appui d 'un fonds d 'investissement pour l 'unité d 'ciffaires de la protéomique. Refus de se départir de la plate-forme. 225 .co izt 0 e o CD 226 7.1.4 Temps et formation de la stratégie Finalement, que peut-on dire sur la contribution de cette thèse à la compréhension de la prise en compte du temps dans la formation de la stratégie? La réponse à cette question dépend de ce que l'on considère être le temps. En effet, l'écart entre d'une part, la richesse de la pluralité temporelle enactée par les praticiens dans le management stratégique de l'innovation et d'autre part, la relative étroitesse des conceptions du temps manifestes des chercheurs en management stratégique ne prennent vraiment leur sens qu'à travers un prisme kaléidoscopique du temps et une approche de construction sociale et d' institutionnalisation. Nous rappelons les propos de Slywotzky et Morrisson (1999: 358) évoqués dans l'introduction de cette thèse 25 : « Mais la vitesse n'est qu'une dimension. D'autres aspects du temps sont plus importants selon les circonstances des clients: aller plus lentement, trouver la bonne séquence, prévoir dix ans d'avance [...] Le temps en affaires peut être aussi complexe qu'en physique. Les meilleurs joueurs en affaires peuvent nous aider à comprendre comment le temps fonctionne vraiment et comment on peut l'utiliser, le façonner et le retourner à notre avantage » (Slywotzky et Morrisson, 1999 :358). Ainsi, lorsque le temps est pris comme toile de fond des événements on se préoccupe de l'érosion de l'avantage concurrentiel, de la quête pour un avantage concurrentiel durable et de l'évitement de la dérive stratégique. Quand on considère le temps comme de la durée, on s'intéresse à la vitesse et à l'accélération. Quand le temps est dans les cycles, on s'attarde aux stratégies de synchronisation. Bien que ces aspects du temps soient importants, cette thèse en suggère d'autres imprégnant la pratique de la stratégie comme les visions du monde inscrites dans l'orientation temporelle passé-présent-avenir et les horizons de temps qui ordonnent les priorités d'allocation des ressources. 25 Voir page 2. 227 En plus de la reconnaissance de multiples dimensions du temps, voir le temps non pas seulement comme une ressource à optimiser mais plutôt adopter l'angle de la construction sociale et de l'institutionnalisation nous semble essentiel à l'identification d'une marge de manoeuvre pour les praticiens, car cette liberté se définit par rapport à la contrainte, celle-ci éperonnant celle-là. Alors que dans l'univers évoqué par Stalk et Webber (1993), le praticien se doit de déployer une stratégie qui sera dominante par crainte d'être soumis à des forces sur lesquelles il n'a pas prise, dans un univers de temporalités institutionnalisées, il y a toujours une marge de manoeuvre, que ce soit celle d'adopter et de reproduire ces temporalités ou de les modifier dans l'action stratégique. Cette thèse a montré que même de puissantes institutions temporelles n'étouffent pas la discrétion managériale. 7.2 Considérations pour les praticiens Alors que le pluritemporalisme dans le domaine des biopharmaceutiques est du domaine du connu pour les praticiens, l'idée que le temps ne soit pas que contrainte leur semblera rafraîchissante et nous l'espérons, inspirante. Nous soumettons maintenant des considérations que nous organisons dans l'ordre selon trois types de praticiens : gestionnaires en transfert technologique, capital-risqueurs et gestionnaires de firmes biopharmaceutiques. Premièrement, les choix faits par la firme D par rapport à la maturation de sa technologie à la faveur de contrats industriels peuvent être inspirants pour les acteurs du transfert technologique dans les sociétés de valorisation. La valorisation de technologies universitaires immatures requiert des fonds importants alors que leur transfert ne rapporte pas. De plus, les biotechnologies vues comme ni de la recherche fondamentale, ni de la recherche appliquée, mais plutôt comme une activité de recherche combinant à la fois une quête de compréhension fondamentale et un souci pour leur utilisation (ou Quadrant de Pasteur, voir Stokes, 1997) nous semblent des candidates appropriées pour une maturation par l'entremise de partenariats industriels. 228 Deuxièmement si « les entreprises qui réussissent bien, c'est les entreprises qui sont capables de comprendre les préoccupations des investisseurs. Et une de ces préoccupations là, c'est définitivement le temps », comme l'a affirmé un capital-risqueur traduisant un sentiment retrouvé chez d'autres, d'une part, on peut évoquer cette boutade : « Reste que le temps ne dit rien de ce qu'est le temps » (Klein, 2002 : 6), évoquant la nécessité de définir « son temps » et d'autre part, cette thèse a mis en lumière une relation paradoxale entre la firme B, conforme comme aucune autre, et le capital-risque. Cette thèse soulève donc des questionnements quant aux conséquences des pratiques et de la place prépondérante du capital-risque dans les firmes de biopharmaceutiques alors que de nombreuses parties prenantes investissent ces firmes de leurs propres intérêts, incluant leurs employés et cadres sans oublier les gouvernements. Troisièment, cette thèse apporte une mise en garde et de l'espoir aux gestionnaires de firmes de biopharmaceutiques. Ainsi, si cette thèse a mis en exergue une transition dans le temps inter-organisationnel au gré de l'éclatement de la bulle technologique, d'autres événements actuels sont à surveiller puisqu'ils pourraient mener à une autre transition. On pense à la situation des pharmaceutiques qui, dans les derniers mois de 2008, ont conclu de nombreuses transactions d'achat de firmes de biotechnologie alors qu'elles font face à un nombre accru d'expirations de brevets de médicaments. Bien que la vulnérabilité des firmes de biotechnologie soit évidente tant qu'elles ne peuvent compter sur des revenus autogénérés, cette thèse montre aussi que les gestionnaires des firmes qui ont pu jouer le rôle de dépositaires des intérêts d'une pluralité de parties prenantes, comme au sein des firmes C et D, ont été en mesure d'opérer la transition vers une entreprise de produits. À cet égard, nous pensons que le portefeuille d'horizons de temps stratégiques peut s'avérer un outil de décision et de négociation avec les parties prenantes dans l'allocation des ressources de la firme. Nous nous tournons maintenant vers les pistes de recherche future. 229 7.3 Pistes de recherche future Des pistes de recherche ont été formulées dans le corps du premier et du dernier article de la thèse. Nous les reprenons et en développons d'autres ici en adoptant le format de présentation des contributions de la thèse introduit plus haut (voir la Figure 18). Figure 18. Pistes de recherche future TemporalitéS' des conceptions de la stratégie t 'Corpus, non américain t •RPA ou autre asp-ect €-Lriporel Orientation FTA,, dominante , Temporalités dominantes BiCipharmas •Autres, pays. •QUebec longitudinal ,.. •. . champs , : Repertoire d'aentations PPA Stratégies e temporelles Temps et formai i c n de la stratégie 1342Phatrna •t`rnitétipt.3sRi'Dllitàs•crapplicatidin dû f.20:9.dses petetquille.: stratégiques -i'ylanageb49nt lyneiCide cie,E,:hodzon. Parari&-e. contc,rmitél :Autres champs, 4; 4 4 ■.:Çhangernéfit >, j. Pikiques.strateàide5 -Autres outilS thkinques temporels j. Autres champs d'acti\iités: médias, technologies, mode et habillement, meubles etc. L'étude des postulats temporels dans les écrits en stratégie peut se poursuivre avec un corpus d'ouvrages non américains qui apporteront une variété additionnelle d'approches temporelles de la stratégie puisque l'orientation passé-présent-avenir varie selon les cultures. Cette analyse doit rester ouverte à la possibilité que l'orientation temporelle ne soit pas l'aspect temporel dominant dans ce nouveau corpus. 230 L'étude des temporalités dominantes peut se poursuivre dans le champ des biopharmaceutiques soit en continuant à suivre les changements locaux soit en transposant l'étude à d'autres pays, en particulier ceux où le capital risque est moins crucial dans la mise sur pied de firmes. De même, on peut poursuivre l'étude des stratégies temporelles dans le champ des biopharmaceutiques principalement pour mettre à l'épreuve le modèle de portefeuille d'horizons de temps stratégiques et son management dynamique. Nous rappelons ici de manière synthétique les trois axes discutés plus en détails dans le corps du troisième article : 1. Limites et possibilités d'application du portefeuille d'horizons de temps : a) Échantillon de firmes suivant un modèle d'affaires alternatif comme le modèle de service ou opérant dans le champ organisationnel des diagnostics médicaux; b) Échantillon de firmes avec un fmancement alternatif soit par des compagnies pharmaceutiques ou avec une origine d'essaimage autre qu'universitaire comme des laboratoires d'État, plus courant en Europe; c) Histoires de cas rétrospectifs remontant à la création de firmes de biotechnologies à succès comme Genentech et Amgen, des firmes qui ont été créées à l'époque du génie génétique. 2. Contribution d'un management dynamique des horizons de temps stratégiques au succès des firmes : a) Combinaison du portefeuille d'horizons de temps stratégique avec l'approche des points de jonction critique de Vohora et al. (2004). b) Application du portefeuille d'horizons de temps stratégique au niveau de décisions stratégiques individuelles. 3. Lien entre le management dynamique des horizons de temps stratégiques et la vision des dirigeants : a) Étude de la vision et de la compréhension du modèle d'affaires partagées par les membres du conseil d'administration en interaction avec les gestionnaires de 231 l'entreprise dans le contexte de prises de décisions sur la gestion des horizons de temps stratégiques. L'étude de la relation paradoxale entre une réponse stratégique conforme aux pressions institutionnelles et l'échec d'une firme pourra être poursuivie en augmentant le nombre de firmes biopharmaceutiques étudiées et en étudiant aussi d'autres firmes « science-based », fmancées par le capital-risque. Il reste à voir dans quel autre champ organisationnel et dans quelles circonstances particulières cette relation pourra se reproduire. Nous suggérons aussi que la même approche déployée dans la thèse pour l'étude de terrain peut être reproduite dans d'autres champs organisationnels. En nous fondant sur notre propre étude d'un champ organisationnel en transition, nous avançons que les champs en émergence ou en changement seront particulièrement fertiles. Par exemple, on peut penser que les terrains où des technologies émergent seraient appropriés car « les technologies émergentes sont particulièrement imprégnées de temps et peuvent être vues comme en devenir » (Sein, 2006 : 121). Il y a donc lieu de s'intéresser à d'autres technologies outre les biotechnologies, fmancées ou non par le capital-risque, issues soit des universités ou d'autres centres de recherche privés ou publics. Dans tous les cas, ces terrains risquent de fournir de multiples rythmes en interaction. Ainsi, on peut supposer que la crise française de la chronologie des médias qui s'étire depuis plusieurs années et porte sur les prescriptions des durées d'exploitation d'un film selon les différents supports (salle de cinéma, DVD, vidéos à la demande (VoD) etc.) soit aussi une bonne candidate. En effet, cette problématique rassemble de multiples acteurs aux intérêts divergents autour d'un enjeu temporel, le partage d'une chronologie, source de flux fmanciers parfois importants et toujours inégaux selon les supports et les oeuvres dans un cadre réglementaire de subventions à la création. Cependant, d'autres milieux à faible technologie peuvent aussi démontrer un potentiel. Ainsi, on sait que le milieu de la mode et de l'habillement est balisé par des normes temporelles : on parle de saisons, enactées par les défilés et les arrivages périodiques de nouveaux vêtements dans les points de vente. Il faut cependant être à l'affût de changements. Par exemple, le manufacturier et détaillant de réputation mondiale, Zara, a 232 réussi à gommer les saisons traditionnelles avec sa maîtrise des technologies de production et propose plutôt un flux quasiment continu de produits (Birnbaum, 2000 :102). Cependant, cette stratégie ne fonctionne que dans les marchés où la clientèle est extrêmement friande de nouveautés vestimentaires. Un autre exemple, cette fois d'adaptation temporelle à la concurrence asiatique : le manufacturier et détaillant montréalais Le Château a adopté une stratégie hybride en rapatriant à Montréal une partie de sa production pour raccourcir son temps réponse et se synchroniser au rythme de sa clientèle locale, elle-même entraînée au rythme rapide du web qui, presqu'en direct, leur révèle les derniers vêtements portés par ...Madonna, et que les clientes de Le Château réclament à l'entreprise.. .tout de suite (Ouimet, 2008). La compagnie Canadel, fabricant de meubles, a elle aussi adopté une stratégie hybride afm d'être mieux synchronisée à la demande locale dans un contexte d'offre à bas prix en provenance de la Chine (Roy, 2006). Alors que les temporalités dominantes dans ces autres champs organisationnels pourront démontrer des caractéristiques différentes de celle des biopharmaceutiques, l'accès aux stratégies temporelles passera par la compréhension des pratiques stratégiques situées. Possiblement, si la chercheure adopte une approche de théorisation ancrée, d'autres outils théoriques, outre le portefeuille d'horizons de temps stratégiques, seront mis au point. En ultime conclusion, nous avançons que désormais l'expression « management stratégique du temps » n'a plus à être appréhendée comme un oxymore. Tant les pressions temporelles institutionnelles que les actions temporelles stratégiques sont actions humaines. Révéler la pluralité des temps dans le champ du management stratégique, c'est en vérité offrir au stratège un élargissement de son spectre d'actions vers une conformité ou une différenciation par rapport aux demandes du champ organisationnel et des concurrents. VIII. BIBLIOGRAPHIE Adam, Barbara, Whipp, Richard et Sabelis, Ida (2004). Choreographing time and management : traditions, developments, and opportunities. Chapitre 1, pages 1-28, dans Whipp, Richard, Adam, Barbara et Sabelis, Ida (coll). Making time. Time and management in modem organizations, New York: Oxford University Press. Ancona, Deborah G. et Chong, Chee-Leong (1996). Entrainment: Pace, cycle, and rhythm in organizational behaviour. Research in Organizational Behavior, 18, 251-284. Ancona, Deborah G., Goodman, Paul S., Lawrence, Barbara S. et Tushman, Michael L. (2001). Time: a new research lens. Academy of Management Review, 26 (4): 645-663. Ancona, Deborah G., Okhuysen, Gerardo A. et Perlow, Leslie A. (2001). Taking time to integrate temporal research. Academy of Management Review, 26 (4): 512-529. Attali, Jacques (1982). Histoires du temps. Paris : Fayard. Barley, Stephen R. (1988). On technology, time, and social order: Technically induced change in the temporal organization of radiological work, pages 123-169, dans Dubinskas, Frank, (coll.) Making time: Ethnographies of high technology organizations. Philadelphie: Temple University Press. Berger, Peter L. et Luckmann, Thomas (1967). The social construction of reality. A treatise in the sociology of knowledge. Garden City, NY: Anchor Books. Bettis, Richard A. et Hitt, Michael A. (1995). The new competitive landscape. Strategic Management Journal, 16 (special issue): 7-19. Birnbaum, David (2000). Birnbaum's global guide to winning the great garment war. Hong Kong: Third Horizon Press. Bluedom, Allen C. et Denhardt, Robert B. (1988). Time and organizations. Journal of Management, 14: 299-320. Bluedom, Allen C. et Martin, Gwen (2008). The time frames of entrepreneurs. Journal of Business Venturing, 23 (1): 1-20. Bourgeois, L. J. et Eisenhardt, Kathleen M. (1988). Strategic decision processes in high velocity environments: four cases in the microcomputer industry. Management Science, 34 (7): 816-835. Bower, Joseph L. et Hout, Thomas M. (1988). Fast-cycle capability for competitive power. Harvard Business Review, nov-déc: 110-118. 234 Brown, Shona et Eisenhardt, Kathleen M. (1998). Competing on the Edge: Strategy as Structured Chaos. Boston: Harvard Business School Press. Brown, Shona L. et Eisenhardt, Kathleen M. (1997). The art of continuous change: linking complexity theory and time-paced evolution in relentlessly shilling organizations. Administrative Science Quarterly, 42: 1-34. Butler, Richard (1995). Time in organizations: its experience, explanations and effects. Organization Studies, 16 (6): 925-950. Cavendish, Ruth (1982). Women on the une. Londres: Routledge. Chakravarthy, Balaji S. (1997). A new strategy framework for coping with turbulence. Sloan Management Review, Hiver: 69-82. Child, John (1997). Strategic choice in the analysis of action, structure, organizations and environment: retrospect and prospect. Organization Studies, 18 (1): 43-76. Chiles, Todd H., Bluedorn, Allen C. et Gupta, Vishal K. (2007). Beyond creative destruction and entrepreneurial discovery: a radical Austrian approach to entrepreneurship. Organization Studies, 28 (4): 467-493. Clark, Peter A. (1990). Chronological codes and organizational analysis. (137-163), dans Hassard, John et Pym, Denis (1990). The theory and philosophy of organizations: critical issues and new perspectives, New York: Routledge. Clark, Peter A. (1985). A review of the theories of time and structure for organizational sociology. Research in the sociology of organizations, 4: 3-80. Clark, Peter A. (1978). Temporal inventories and time structuring in large organizations, (391-416) dans International Society for the Study of Time, J.T. Fraser et al. (coll). The Study of Time, tome III, New York: Springer-Verlag. Collis, David J. (1994). Research note: how valuable are organizational capabilities? Strategic Management Journal, 15 (Numéro special d'hiver): 143-152. Das, T.K. (1986). The subjective side of strategy making. New York: Praeger Publishers. D'Aveni, Richard A. (1994). Hypercompetition : managing the dynamics of strategic maneuvering. New York: Free Press. Demil, Benoît, Leca, Bernard et Naccache, Philippe (2001). Le temps de la stratégie: "l'institution temporelle", moyen de coordination. Revue Française de Gestion, (janvier-février) :83-94. 235 Destri, Arabella Mocciaro Li et Dagnino, Giovanni Battista (2004). Time and strategy : towards a multitemporal view of the firm. Journal of Managerial Psychology, 19 (8): 776-794. Dubinskas, Frank A. (1988). Janus organizations: scientists and managers in genetic engineering firms. Chapitre 5 dans Dubinskas, Frank A. (coll.) Making time. Ethnographies of high-technology organizations, Philadelphie: Temple University Press. Eisenhardt, Kathleen M. (1989). Making fast strategic decisions in high-velocity environments. Academy of Management Journal, 32 (3): 543-576. Eisenhardt, Kathleen M. et Brown, Shona L. (1998). Time pacing: competing in markets that won't stand still. Harvard Business Review, 76 (2): 59-69. Eisenhardt, Kathleen M. et Sull, Donald N. (2001). Strategy as simple rules. Harvard Business Review, 79 (1): 106. Eisenhardt, Kathleen et Tabrizi, Behnam N. (1995). Accelerating adaptive processes: product innovation in the global computer industry. Administrative Science Quarterly. 40(1): 84-110. Elias, Norbert (1996). Du temps. Paris: Fayard. Evans-Pritchard, Edward Evan (1940). The Nuer: a description of the modes of livelihood and political institutions of a nilotic people. Oxford: Clarendon Press. Ferrier, Walter J., Smith, Ken G. et Grimm, Curtis M. (1999). The role of competitive action in market share erosion and industry dethronement: a study of industry leaders and challengers. Academy of Management Journal, 42 (4): 372-388. Ford, Henry (1922). My Life And Work. Garden City, NY.: Doubleday, Page & company. Franklin, Benjamin (1748). Advice to a Young Tradesman, Written by an Old One. George, Jennifer M. et Jones, Gareth R. (2000). The role of time in theory and theory building. Journal of Management, 26 (4): 657-684. Geissler, Karlheinz A. (2002). A culture of temporal diversity. Time and Society, 11(1): 131-140. Gersick, Connie J.G. (1994). Pacing strategic change: the case of a new venture. Academy of Management Journal, 37 (1): 9-45. Gersick, Connie J.G. (1988). Time and transition in work teams: toward a new model of group development. Academy of Management Journal, 31(1): 9-41. 236 Gibson, James J. (1975). Events are perceivable but time is flot. (295-301), dans International Society for the Study of Time, J.T. Fraser et al (coll). The Study of Time, tome II, New York: Springer-Verlag. Goodman, Paul S., Lawrence, Barbara S., Ancona, Deborah G. et Tushman, Michael L. (2001). Introduction. Academy of Management Review, 26 (4): 507-511. Grossin, William (2000). Les configurations temporelles. (5-9), dans Les temps de l'homme, numéro spécial, automne-hiver. Halbesleben, Jonathon R. B., Novicevic, Milorad M., Harvey, Michael G. et Buckley, M. Ronald (2003). Awareness of temporal complexity in leadership of creativity and innovation: a competency-based mode!. Leadership Quarterly, 14 94-5): 433-454. Hall, Edward T. (1983). The dance of life: The other dimension of time. Garden City, NY: Anchor Books. Hamel Gary et Prahalad, C. K. (1989). Strategic intent. Harvard Business Review, 67 (3): 63-86. Huy, Quy Nguyen (2001). Time, temporal capability, and planned change. Academy of Management Review, 26 (4): 601-623. Jaques, Elliott (1979). Taking time seriously in evaluating jobs. Harvard Business Review, 57 (5): 124. Jaques, Elliott (1964). Time-span handbook. Londres: Heinemann. Jaques, Elliott (1956). Measurement of responsibility. Cambridge, MA: Harvard University Press. Kelly, Janice R. and McGrath, Joseph E. (1985). Effects of time limits and task types on task performance and interaction of four-person groups. Journal of Personality and Social Psychology, 49, 395-407. Klein, Étienne (2002). Le temps existe-t-il?. s.l. : Éditions le Pommier, coll. Les Petites Pommes du Savoir. Landes, David S. (2000). Revolution in time. Cambridge, MA: Bellknap Press of Harvard University Press. Langley, Ann (2007). Process thinking in strategic organization. Strategic Organization, 5 (3): 271-282. Langley, Ann (1999). Strategies for theorizing from process data. Academy of Management Review, 24 (4): 691-710. 237 Laurin, Danielle (2005). Un coeur qui bat. Inter, vol. 3, no 1. Lawrence, Barbara S. (2001). Timing norms: the rhythm of interaction. (648-651) dans Ancona, Deborah G., Goodman, Paul S., Lawrence, Barbara S. et Tushman, Michael L. Time: a new research lens. Academy of Management Review, 26 (4): 645-653. Lawrence, Paul R. et Lorsch, Jay W. (1967). Organization and environment : managing differentiation and integration. Cambridge, MA: Harvard University Press. Lee, Heejin et Liebenau, Jonathan (1999). Time in organizational studies: towards a new research direction. Organization Studies, 20 (6): 1035-1058. Lengnick-Hall, Cynthia A. et Wolff, James A. (1999). Similarities and contradictions in the core logic of three strategy research streams. Strategic Management Journal, 20 (12): 1109-1132. Lorsch, Jay William (1965). Product innovation and organization. New York: The Macmillan Company. Lorsch, Jay William and Morse, J.J. 1974. Organizations and their members. New York: Harper. Luehrman, Timothy A. (1998). Strategy as a portfolio of real options. Harvard Business Review, 76 (5): 89-99. Mauss, Marcel (1904). Essai sur les variations saisonnières des sociétés eskimos. Étude de morphologie sociale. L 'Année Sociologique, 9. McGrath, Joseph E. et Kelly, Janice R. (1986). Time and human interaction: toward a social psychology of time. New York: Guilford Press. Mitchell, Will (1991). Dual docks: entry order influences on incumbent and newcomer market share and survival when specialized assets retain their value. Strategic Management Journal, 12 (2): 85-100. Mosakowski, Elaine et Earley, P. Christopher (2000). A selective review of time assumptions in strategy research. Academy of Management Review, 25 (4): 796-812. Nowotny, Helga (1992). Time and social theory: towards a social theory of time. Time and Society. 1 (3): 412-454. Oliver, Christine 1991. Strategic responses to institutional processes. Academy of Management Review, 16 (1) : 145-179. Orlikowski, Wanda J. et Yates, JoAnne (2002). It's about time: temporal structuring in organizations. Organization Science, 13 (6): 684-700. 238 Ouimet, Louis-Philippe. (25 mars 2008). Reportage « Stratégie Mode », Radio-canada.ca , radio-canada.ca/actualite/v2/telejournal_montreal/niveau2liste51_200803.shtml# Pader, Ellen (2006). Seeing with an ethnographie sensibility. Explorations beneath the surface of public policies. 161-175, dans Yanow, Dvora et Schwartz-Shea, Peregrine (2006). Interpretations and method: empirical research methods and the interpretive turn. Armonk, NY: ME Sharpe. Perks, Helen (2005). Specifying and synchronising partner activities in the dispersed product development process. Industrial Marketing Management, 34 (1): 85-95. Perlow, Leslie A., Okhuysen, Gerardo A. et Repenning, Nelson P. (2002). The speed trap: exploring the relationship between decision making and temporal context. Academy of Management Journal, 45 (5): 931-955. Pfeffer, Jeffrey (1993). Barriers to the advance of organizational science : Paradigm development as a dependent variable. Academy of Management Review, 18 (4): 599620. Pluchart, Jean-Jacques (2000). Start-up. Les temporalités des nouveaux entrepreneurs. Revue Française de Gestion, (janvier-février) : 73-82. Porter, Michal E. (1991). Towards a dynamic theory of strategy. Strategic Management Journal, 12: 95-117. Roy, Donald F. (1960). Banana time: job satisfaction and informai interaction. Human Organization, 18: 156-168. Roy, Réjean (2006). Canadel. Le Québec sauvera-t-il les meubles? CEFRIO-Perspectives, 14-16. Sabelis, Ida (2009). Time sensitivity : a delicate and crucial starting point of reflexive methods for studying time in management and organization. Chapitre 9, (pages 167185) dans Roe, Robert A., Waller, Mary J. et Clegg, Stewart R. Time in organizational research. New York: Routledge. Savoie, Denis (2004). Dates, ères, styles et calendriers. Dossier Pour la Science, (janviermars) : 94-99. Schein, Edgar H. (1985). Organizational Culture and Leadership. San Francisco: JosseyBass inc. Publishers. Schriber, Jacquelyn B. (1986). An exploratory study of the temporal dimensions of work organizations. Thèse de doctorat, Claremont Graduate University. 239 Schriber, Jacquelyn B. et Gutek, Barbara. A. (1987). Some time dimensions of work: the measurement of an underlying aspect of organizational culture. Journal of Applied Psychology, 72 (4): 642-650. Selin, Cynthia (2006). Time matters. Temporal harmony and dissonance in nanotechnology networks. Time and Society, 15(1): 121-139. Slywotzky, Adrian J. et Morrisson, David J. (1999). Profit patterns. Toronto: Times Business, Random House. Stalk, George jr. (1988). Time: the next source of competitive advantage. Harvard Business Review, 66 (4): 41-51. Stalk, George jr. et Webber, Alan M. (1993). Japan's dark side of time. Harvard Business Review, 71(4): 93-102. Standifer, Rhetta et Bluedorn, Allen C. (2006). Alliance management teams and entrainment: sharing temporal mental models. Human Relations, 59 (7): 903-927. Stokes, Donald (1997). Pasteur's quadrant : basic science and technological innovation. Brookings Institution Press, Washington, DC. Strauss, Anselm et Corbin, Juliet (1998). Basics of Qualitative Research, 2nd ed., Thousand Oaks, Calif: Sage Publications. Taylor, William D. (2000). Defming strategic windows of opportunity: useful time frameworks or self-fulfilling prophecies. Présentation à la Conférence ISIDA sur le temps et le management, Palerme. Teece, David J., Pisano, Gary et Shuen, Amy (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18 (7): 509-533. Torre, Ramon Ramos (2007). Time's social metaphors. Time and Society, 16 (2-3): 157187. Trompenaars, Fons et Hampden-Turner, Charles (1997). Riding the waves of culture. Understanding cultural diversity in business (2 e éd.). Londres: Nicholas Brealey Publishing. Tushman, Michael L. et Anderson, Philip (1986). Technological discontinuities and organizational environments. Administrative Science Quarterly, 31 (3) : 439-465. Van de Ven, Andrew H. and Poole, Marshall Scott (2005). Alternative approaches for studying organizational change. Organization Studies, 26 (9): 1377-1404. 240 Vohora, Ajay, Wright, Mike and Lockett, Andy (2004). Critical junctures in the development of university high-tech spinout companies. Research Policy. 33: 147-175. Whipp, Richard (1994). A time to be concemed: a position paper on time and management. Time and Society, 3 (1): 99-116. Williams, Jeffrey R. (1998). Renewable Advantage. Crafting Strategy Through Economic Time, New York: Free Press. Zerubavel, Eviatar (1981). Hidden rhythms: schedules and calendars in social life. Chicago: University of Chicago Press. Zerubavel, Eviatar (1979). Patterns of time in hospital life: a sociological perspective. Chicago: University of Chicago Press.