PERMISSIBLE ACTIvITIES

Permissible activities
For a life licensed person
The following are the permissible activities for a Life Licensed person (and information to help distinguish between activities
for a licensed advisor, licensed marketing assistant, and non-licensed assistant - administrative assistant). These activities are
based on the regulations related to licensing, privacy and security.
Distinction between roles
Advisor
Marketing assistant
(Life and accident & sickness licence)
Non-licensed assistant
(Administrative assistant)
Full-time advisor doing all sales
and sales-related activities
Administrative duties with some sales activities on a situational needs basis only as defined below
Administrative duties with no sales activities ever
PERMISSIBLE ACTIVITIES – LIFE INSURANCE
Advisor
Marketing assistant
(Life and accident & sickness licence)
Non-licensed assistant
(Administrative assistant)
Full-time sales and sales-related activities
No - Primary focus is to provide administrative
support to the employing advisor
No - Sole focus is to provide administrative
support to the employing advisor
Solicitation of new clients
No
No
Supplementary medical questions
Yes
No
Answer product related questions
Yes - Based on appropriate training and experience
No
Completion of full Life Insurance
App’n (including evidence)
Yes - Based on appropriate training and experience
No
Collect and report premium payment
Yes
Yes
Completion of Disclosure
Replacement forms
No
No
Giving advice to clients
No
No
Assisting clients with contractual
rights (group conversion, term
conversion, GI Option)
Yes * except in Quebec, where full financial needs
analysis is required for such transactions, and must
only be conducted by an advisor
No
Participate in activities that
generate first year commissions
Yes
No
PERMISSIBLE ACTIVITIES – SEGREGATED FUNDS
Advisor
Marketing assistant
(Life and accident & sickness licence)
Non-licensed assistant
(Administrative assistant)
Complete new applications
Yes
No
Answer product related questions
Yes
No
Verify account information
Yes
Yes
Provide current account values
Yes
Yes
Advise date of a transaction
Yes
Yes
Accept funds for subsequent
purchase
Yes
No
Complete and finalize forms for
subsequent transactions
Yes
No
Do switches or exchanges
Yes
No
Process any redemptions
Yes
No
Complete T2033
Yes
No
Accept instructions from client to change Automatic Cheque Plan amounts or allocation and process
Yes
No
Complete Automatic Monthly
Exchange or Automatic
Withdrawal request
Yes
No
Complete RRIF or annuitizing of a registered segregated fund
Yes
No
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© Sun Life Assurance Company of Canada, 2010.
810-3519-07-10