Why Prepare a Meal When Supermarkets Will Do It For Us? a Study
Transcription
Why Prepare a Meal When Supermarkets Will Do It For Us? a Study
ASSOCIATION FOR CONSUMER RESEARCH Labovitz School of Business & Economics, University of Minnesota Duluth, 11 E. Superior Street, Suite 210, Duluth, MN 55802 Why Prepare a Meal When Supermarkets Will Do It For Us? a Study of Meals As a Metaphor Céline Del Bucchia, Edhec Business School, Lille, France Despite the fact that, thirty years ago, family meals were predicted to disappear, the tradition still prevails today. Why do parents continue to prepare the daily meal whereas the food industry is ready to help them to ‘dispose’ of the burden? In order to understand this paradox, our study explores the underlying meanings associated with family meal production in a latin culture. Results suggest that feeding can be considered through four metaphors: the “child’s well-being”, “family ties”, “discovery” and the “domestic chore”. This research suggests that studying meal production in the context of family consumption opens up potential new research avenues for analysing food consumption. [to cite]: Céline Del Bucchia (2011) ,"Why Prepare a Meal When Supermarkets Will Do It For Us? a Study of Meals As a Metaphor", in E - European Advances in Consumer Research Volume 9, eds. Alan Bradshaw, Chris Hackley, and Pauline Maclaran, Duluth, MN : Association for Consumer Research, Pages: 477-478. [url]: http://www.acrwebsite.org/volumes/1006892/eacr/vol9/E-09 [copyright notice]: This work is copyrighted by The Association for Consumer Research. For permission to copy or use this work in whole or in part, please contact the Copyright Clearance Center at http://www.copyright.com/. Why Prepare a Meal When Supermarkets Will Do It For Us? A Study of Meals as a Metaphor1 Céline Del Bucchia, Edhec Business School, Lille, France Extended Abstract Despite predictions to the contrary, family meals remain part of family life in 21st century Europe. While France appears to be a cultural exception in this domain (de Saint Pol 2006), the family meal remains the main activity in bringing families together, even in the United States (Guttierez and Arnould 2007). Sociologists agree that even if family meals are less frequent at times, they nonetheless remain a strategic factor in building family ties (Kaufmann 2005; DeVault 1991). Consequently, our study explores one aspect of the consumer experience that has been relatively overlooked by marketing in the past, namely, the activity of feeding. Our study is firstly a response to the call by researchers to explore the meaning generated by the act of final consumption (Vargo and Lusch 2004; Arnould 2007), and secondly aims to study consumers as social actors who belong to a community and a family and who develop interpersonal relationships (Bagozzi 2000; Cova 1997; Epp and Price 2008; Penaloza and Venkatesch 2006). The research questions underpinning this study are the following: Parents resist these “obstacles” to protect their children from the threat they represent. Surprisingly, resistance to a market threat is expressed through consumption: parents invest more in “symbolic resources” and in their domestic production. Finally, “Escape” resources enable the parents to distance themselves from the role of “carer/meal provider,” which they transfer onto the market. This research suggests that mealtime consumption should be studied from the family perspective rather than that of individual consumption. Here, consumption is a resource (Arnould 2005) which informs the production of a domestic metaphor. This change in perspective (product versus resource) opens up potential new research avenues for analysing food consumption. Moreover, identifying “obstacle” resources in the ‘metaphoric’ preparation of meals allows us to consider market resources not only as “value propositions” (Vargo and Lusch 2004) but also as sources of “value destruction.” This calls for new research to be developed on consumer resistance (Penaloza and Price 1993; Roux 2007) as a key driver behind symbolic consumption. Finally, the identification of “escape” resources contributes to Marcoux’s proposal concerning tensions in the “gift economy” (2009). 1) What does meal production mean to parents today? References 2) How do parents use market resources to produce this meaning? Based on 4 focus groups and 21 in-depth interviews, together with the use of projective collages (Belk, Ger, and Askegaard 2003), 43 informants from Latin cultural backgrounds (French, Italian and Romand2) took part in the study (mothers or fathers with at least one child aged 3 to 11 in their care). Using a phenomenological approach, the participants were asked to describe their experiences when preparing and taking part in family meals on an everyday basis. Our study indicates that the act of “feeding” can be considered through 4 metaphors: the “domestic chore,” the “child’s well-being,” “family ties” and “discovery.” With regard to the “domestic chore” metaphor, the informants allude to mechanics and chronometers. The parent acts as a robot, devoid of affection or emotion, and their discourse centres on the meal preparation. In the “child’s wellbeing” metaphor, the child is the focal point. What is considered best for the child is the key driver, something that is very different from pleasing the child. It is a largely female metaphor. In the “family ties” metaphor, the source domain is that of passing time, associated with biological rhythms. The meal is viewed as a family activity which everyone contributes to. Finally, in the “discovery’ metaphor, the source domain is that of education. Learning to eat is not simply an end in itself, but gives us a broader view of the world that surrounds us. Furthermore, market resources take on distinctive roles. We identified 3 main roles: symbolism, obstacles and escape. Symbolic resources play a particularly important role as they contribute directly to the production of the parent’s metaphor. For example, organic products are considered as a “health” resource to produce the “child’s well-being.” With Symbolic marketplace resources, the parents engage in a co-construction of symbolic meanings with the market (Penaloza and Venkatesh, 2006). On the other hand, “obstacles” hinder the production of the metaphor. This study is supported by the National Swiss Foundation. French-speaking Swiss. 1 2 Arnould, Eric J. (2005), “Animating the Big Middle,” Journal of Retailing 81 (2), 89-96. Arnould, Eric J. 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