SCB Business Net Userûs Guide

SCB Business Net Userûs Guide
§Ÿà¡◊Õ∫√‘°“√ SCB Business Net
“√∫—≠
°“√‡μ√’¬¡§«“¡æ√âÕ¡°àÕπ°“√„™â∫√‘°“√
À≈—°°“√‡∫◊ÈÕßμâπ„π°“√„™âß“π
°“√‡¢â“„™âß“π√–∫∫ SCB Business Net ºà“π∑“ß√–∫∫ Internet
∫√‘°“√‡√’¬°¥Ÿ¢âÕ¡Ÿ≈∫—≠™’ ·≈–√“¬ß“πμà“ßÊ (Information Reporting)
∫√‘°“√¬Õ¥‡ß‘π§ß‡À≈◊Õ (Balance)
∫√‘°“√√“¬°“√‡¥‘π∫—≠™’√–À«à“ß«—π (Intraday Statement)
∫√‘°“√√“¬°“√‡¥‘π∫—≠™’¬âÕπÀ≈—ß (Historical Statement)
∫√‘°“√§âπÀ“√“¬°“√ (Transaction Search)
∫√‘°“√ àßÕÕ°√“¬°“√‡¥‘π∫—≠™’ (Statement Export)
∫√‘°“√√“¬ß“π√–À«à“ß«—π (Intraday Reports)
Intraday Bill Payment
Intraday Local Collect
∫√‘°“√√“¬ß“π¬âÕπÀ≈—ß (Historical Reports)
Historical Local Collect
Historical Bill Payment
Historical Payment Gateway
Historical Daily Sweep
Historical Cheque Return
Historical Direct Debit
∫√‘°“√™”√–‡ß‘π (Payments)
∫√‘°“√™”√–§à“ ‘π§â“·≈–∫√‘°“√ (SCB Bill Payment)
∫√‘°“√®à“¬‡ß‘πÕ—μ‚π¡—μ‘ (SCB Direct Credit)
∫√‘°“√‚Õπ‡ß‘π√“¬¬àÕ¬√–À«à“ß∏𓧓√ (SCB Media Clearing)
∫√‘°“√®à“¬‡ß‘π‡¥◊Õπæπ—°ß“πμà“ß∏𓧓√
(SCB Media Clearing Payroll)
∫√‘°“√‚Õπ‡ß‘π„πª√–‡∑»¢â“¡∏𓧓√ (SCB BahtNet)
∫√‘°“√®à“¬‡ß‘π‡¥◊Õπæπ—°ß“π (SCB Payroll)
∫√‘°“√ÕÕ°‡™Á§Õ—μ‚π¡—μ‘ (SCB Cheque Issuance)
∫√‘°“√ à߉ø≈å°“√™”√–‡ß‘π (Payment File Upload)
Àπâ“
4
6
10
15
17
19
25
28
37
39
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45
46
47
51
59
70
80
90
99
109
122
“√∫—≠
∫√‘°“√‚Õπ‡ß‘π (Transfer Function)
∫√‘°“√‚Õπ‡ß‘π√–À«à“ß∫—≠™’∫√‘…—∑ (Own Account transfer)
∫√‘°“√‚Õπ‡ß‘π‰ª¬—ß∫—≠™’∫ÿ§§≈∑’Ë 3 (3rd Party Transfer)
∫√‘°“√‚Õπ‡ß‘π‡æ◊ËÕ™”√–‡ß‘π°Ÿâ (Loan Transfer)
∫√‘°“√‚Õπ‡ß‘π√–À«à“ß∫—≠™’∫√‘…—∑§√—Èß≈–À≈“¬∫—≠™’
(Bulk Own Account transfer)
∫√‘°“√‚Õπ‡ß‘π‰ª∫—≠™’∫ÿ§§≈∑’Ë 3 §√—Èß≈–À≈“¬∫—≠™’
(Bulk 3rd Party Transfer)
∫√‘°“√Õ◊ËπÊ (Services)
∫√‘°“√Õ“¬—¥‡™Á§ (Stop Cheque)
∫√‘°“√Õ“¬—¥∫—≠™’ (Stop Account)
∫√‘°“√ à߉ø≈å ç∫√‘°“√‡√’¬°‡°Á∫‡ß‘πÕ—μ‚π¡—μ‘é
(Direct Debit File Import)
∫√‘°“√μ‘¥μàÕ»Ÿπ¬å∫√‘°“√≈Ÿ°§â“ —¡æ—π∏å (SCB Contact Center)
∫√‘°“√¢âÕ¡Ÿ≈Õ—μ√“μà“ßÊ ¢Õß∏𓧓√ (Rates)
∫√‘°“√ àߢâÕ§«“¡√–À«à“ß∏𓧓√°—∫ºŸâ „™â∫√‘°“√ (Secure Message)
∫√‘°“√®—¥°“√¢âÕ¡Ÿ≈ºŸâ „™â∫√‘°“√ (Admin)
∫√‘°“√ª≈¥≈ÁÕ§√À— ºŸâ „™âß“π (Reset Login)
∫√‘°“√‡ª≈’ˬπ™◊ËÕ¬àÕ∫—≠™’ (Change Account Preferences)
∫√‘°“√‡ª≈’ˬπ·ª≈ß√À— ºà“π (Change Password)
°“√ √â“ß√“¬°“√·®â߇μ◊Õπ (Alert)
°“√ √â“ß√“¬°“√‡μ◊Õ𧫓¡®” (Reminder)
Àπâ“
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137
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201
4 SCB Business Net
∏𓧓√‰∑¬æ“≥‘™¬å ®”°—¥ (¡À“™π) ¡’§«“¡¬‘π¥’‡ªìπÕ¬à“߬‘Ëß∑’Ë∑à“π‰¥â „Àâ
‡°’¬√μ‘ ‡≈◊Õ°„™â∫√‘°“√∏𓧓√Õ‘π‡μÕ√å‡πÁμ‡æ◊ËÕ∏ÿ√°‘® (SCB Business Net) ∫√‘°“√
∑’®Ë –™à«¬„Àâ∑“à π “¡“√∂∫√‘À“√ß“π·≈–‡ß‘𠥪√–®”«—π‰¥âÕ¬à“ß¡’ª√– ‘∑∏‘¿“æ Ÿß ÿ¥
¥â«¬∫√‘°“√∑’ËÀ≈“°À≈“¬ ´÷Ëß∑à“π “¡“√∂‡≈◊Õ°„™â „À⇢⓰—∫§«“¡μâÕß°“√∑“ß∏ÿ√°‘®
¢Õß∑à“π‰¥âÕ¬à“߇À¡“– ¡ ¥â«¬§«“¡ “¡“√∂∑’ËÀ≈“°À≈“¬¢Õß√–∫∫∑’Ë∏𓧓√
¡’§«“¡¿Ÿ¡‘„®π”‡ πÕ
°“√‡μ√’¬¡§«“¡æ√âÕ¡°àÕπ°“√„™â∫√‘°“√
1. Õÿª°√≥å ·≈– Software
1.1 ‡§√◊ËÕߧա摫‡μÕ√å∑’Ë¡’Àπ૬ª√–¡«≈º≈ (CPU) Pentium II ¢÷Èπ‰ª À√◊Õ
‡∑’¬∫‡∑à“·≈–Àπ૬§«“¡®”À≈—° (RAM) 64 MB. ¢÷Èπ‰ª
1.2 √–∫∫ªØ‘∫—μ‘°“√ Windows 98 ¢÷Èπ‰ª
1.3 Browser ¢Õß Internet Explorer ‡«Õ√å™—π 5.5 Service Pack 2 ¢÷Èπ‰ª
1.4 Õÿª°√≥å·ª≈ß —≠≠“≥ (MODEM) §«“¡‡√Á«Õ¬à“ßμË” 56.6 kbps. æ√âÕ¡
“¬‚∑√»—æ∑å
1.5 ™—Ë « ‚¡ßÕ‘π‡μÕ√å‡πÁμ ®“°ºŸâ „™â∫√‘°“√Õ‘π‡μÕ√å‡πÁμ (Internet Service
Provider : ISP) ∑’ˇ™◊ËÕ∂◊Õ‰¥â
2. ‘Ëß∑’Ë∑à“π®–‰¥â√—∫®“° “¢“¢Õß∏𓧓√
2.1 ´Õß∫√√®ÿ√À— ª√–®”∫√‘…—∑ (Corporate ID) ·≈–√À— ª√–®”μ—«ºŸâ „™âß“π
(User ID) ´÷Ëß®–æ‘¡æåÕ¬Ÿà „π´Õ߇¥’¬«°—π ®”π«π‡∑à“°—∫®”π«π¢ÕߺŸâ „™âß“π
∑’Ë∫√‘…—∑‰¥â¢Õ„™â∫√‘°“√¡“
2.2 ´Õß∫√√®ÿ√À— ºà“π (Password) ®”π«π‡∑à“°—∫®”π«π¢ÕߺŸâ „ ™â ß “π∑’Ë
∫√‘…—∑‰¥â¢Õ„™â∫√‘°“√¡“
2.3 ”À√—∫°“√®—∫§Ÿ´à Õß™◊ÕË ºŸâ „™âß“π∫π´Õß√À— ª√–®”μ—«∫√‘…∑— ·≈–ºŸâ „™âß“π ·≈–
´Õß√À— ºà“ππ—πÈ „Àâ¥∑Ÿ ™’Ë Õ◊Ë ∫√‘…∑— ·≈–™◊ÕË ºŸâ „™âß“π∫πÀπâ“´Õß∑—ßÈ Õß„Àâμ√ß°—π
3. ¢âÕ·π–𔇰’ˬ«°—∫°“√√—°…“§«“¡ª≈Õ¥¿—¬
3.1 °√ÿ≥“μ√«® Õ∫§«“¡‡√’¬∫√âÕ¬´Õß√À— ∑’Ë ‰¥â√∫— «à“ ´ÕßÕ¬Ÿà„π ¿“æ‡√’¬∫√âÕ¬
·≈–‰¡à∂Ÿ°‡ªî¥°àÕπ∂÷ß¡◊Õ∑à“π
§”™’È·®ß:
§Ÿà¡◊Õ©∫—∫π’È ‡ªìπ§Ÿà¡◊Õ‡∫◊ÈÕßμâπ™—Ë«§√“« ‰¡à ‰¥â√«¡°“√„™âß“π§√∫∑ÿ°∫√‘°“√¢Õß∫√‘°“√ SCB Business
Net ∑—ßÈ π’∑È “à π “¡“√∂ Download §Ÿ¡à Õ◊ °“√„™âß“π©∫—∫≈à“ ÿ¥‰¥â ‚¥¬ºà“π∑“ß∫√‘°“√ Download ¢Õß
∫√‘°“√ SCB Business „À¡à
§”™’È·®ß:
§Ÿà¡◊Õ©∫—∫π’È ‡ªìπ§Ÿà¡◊Õ‡∫◊ÈÕßμâπ™—Ë«§√“« ‰¡à ‰¥â√«¡°“√„™âß“π§√∫∑ÿ°∫√‘°“√¢Õß∫√‘°“√ SCB Business
Net ∑—ßÈ π’∑È “à π “¡“√∂ Download §Ÿ¡à Õ◊ °“√„™âß“π©∫—∫≈à“ ÿ¥‰¥â ‚¥¬ºà“π∑“ß∫√‘°“√ Download ¢Õß
∫√‘°“√ SCB Business „À¡à
SCB Business Net 5
3.2 ‡¡◊ÕË ∑à“π‡¢â“„™â√–∫∫„π§√—ßÈ ·√° √–∫∫®–∫—ߧ—∫„Àâ∑“à π∑”°“√‡ª≈’¬Ë π√À— ºà“π
(Password) ∑—π∑’ ∑—Èßπ’È ‡¡◊ËÕ∑à“π∑”°“√‡ª≈’ˬπ√À— ºà“π·≈â« °√ÿ≥“∑”≈“¬
´Õß√À— ∑—π∑’
3.3 °“√μ—ßÈ √À— ºà“ππ—πÈ §«√¡’§«“¡¬“«‰¡àμË”°«à“ 7 μ—« ·μà ‰¡à‡°‘π 12 μ—« (μ—«‡≈¢
º ¡μ—«Õ—°…√) ·≈–‡ªìπ¿“…“Õ—ß°ƒ…‡∑à“π—Èπ ‚¥¬§«√‡ªìπ§”∑’Ë∫ÿ§§≈Õ◊Ëπ
“¡“√∂§“¥‡¥“‰¥â¬“° ·≈–√À— ºà“π§«√‡ªìπμ—«‡≈¢º ¡μ—«Õ—°…√ πÕ°®“°
π’È ∑à“π‰¡à§«√‡¢’¬π√À— ºà“π·≈⫇°Á∫‰«â ‡æ√“–∫ÿ§§≈Õ◊ËπÕ“®¡“æ∫·≈–
𔉪„™âß“π‰¥â
3.4 ‰¡à§«√‡¢â“„™â∫√‘°“√ SCB Business Net ºà“π‡§√◊ËÕߧա摫‡μÕ√å∑’ËÕ¬Ÿà
πÕ°‡Àπ◊Õ°“√¥Ÿ·≈¢Õß∑à“𠇙àπ „πÕ‘π‡μÕ√å‡πÁ짓‡øÉœ ‡π◊ÕË ß®“°§Õ¡æ‘«‡μÕ√å
‡À≈à“π’È Õ“®∂Ÿ°μ‘¥μ—Èß‚ª√·°√¡∑’Ë “¡“√∂≈—°≈Õ∫Õà“π√À— ºà“π¢Õß∑à“π ‚¥¬
ºŸâ ‰¡àÀ«—ߥ’
3.5 ∑ÿ°§√—Èß∑’Ë∑à“π„™â√À— ºà“π‡æ◊ËÕ‡¢â“√–∫∫ SCB Business Net °√ÿ≥“
μ√«® Õ∫«à“∑à“π‰¥â „™â√À— ºà“π°—∫‡«Á∫‰´μå∑’Ë∂Ÿ°μâÕ߇ ¡Õ (https://www.
scbbusinessnet.com)
3.6 ‡æ◊ÕË ‡ªìπ°“√√—°…“§«“¡ª≈Õ¥¿—¬ ‡¡◊ÕË ºŸ¢â Õ„™â∫√‘°“√· ¥ßμπ‡æ◊ÕË ‡¢â“ Ÿ√à –∫∫
(Log-in) ·≈â« À“°ºŸ¢â Õ„™â∫√‘°“√¥”‡π‘π°“√‡°’¬Ë «°—∫°“√„™â∫√‘°“√‰¡àμÕà ‡π◊ÕË ß
°—π‚¥¬∑‘ßÈ ™à«ßπ“π‡°‘π°«à“√–¬–‡«≈“∑’∏Ë π“§“√°”Àπ¥ √–∫∫®–¥”‡π‘π°“√
„À⺟â¢Õ„™â∫√‘°“√ÕÕ°®“°√–∫∫ (Log-off) ‚¥¬Õ—μ‚π¡—μ‘ ∑—Èßπ’È À“°ºŸâ¢Õ„™â
∫√‘°“√ª√– ߧ宖„™â∫√‘°“√μàÕ‰ª ºŸâ¢Õ„™â∫√‘°“√®–μâÕß· ¥ßμπ‡æ◊ËÕ‡¢â“ Ÿà
√–∫∫ (Log-in) „À¡à
3.7 °√≥’∑’Ë∑à“π„™â√À— ª√–®”μ—«ºŸâ¢Õ„™â∫√‘°“√ (Corp. ID), √À— ª√–®”μ—«ºŸâ „™â
ß“π (User ID) ¢ÕߺŸâ¢Õ„™â∫√‘°“√, √À— ºà“π (Password) ‡æ◊ËÕ°“√‡¢â“„™â
∫√‘°“√ ·≈–√À— ºà“π‡æ◊ËÕ°“√„™âß“π‡§√◊ËÕß √â“ß√À— (TOKEN) º‘¥‡°‘π°«à“
®”π«π§√—Èß∑’Ë∏𓧓√°”Àπ¥ ∑à“π®–‰¡à “¡“√∂„™â√À— ¥—ß°≈à“«°—∫∫√‘°“√
SCB Business Net ‰¥âÕ’°μàÕ‰ª®π°«à“®–¡“μ‘¥μàÕ°—∫∑“ß∏𓧓√
4. °√ÿ≥“√—∫∑√“∫«à“ ∏𓧓√À√◊Õ‡®â“Àπâ“∑’¢Ë Õß∏𓧓√®–‰¡à∑”°“√¢Õ√À— ºà“π À√◊Õ
àß email ‰ª∂÷ß∑à“π ·≈–∑”°“√¢Õ„Àâ∑à“π„ à ID ·≈– √À— ºà“πÀ√◊Õ log-in
‰ª¬—ß Website „¥Ê πÕ°®“° https://www.scbbusinessnet.com ‡∑à“π—Èπ
À“°∑à“πæ∫‡ÀÁπæƒμ‘°√√¡¥—ß°≈à“« °√ÿ≥“·®âß∏𓧓√‚¥¬∑—π∑’
6 SCB Business Net
5. °√≥’‡§√◊ËÕß √â“ß√À— (TOKEN) ‡°‘¥™”√ÿ¥∫°æ√àÕß À√◊Õ‡ ’¬À“¬ ºŸâ¢Õ„™â∫√‘°“√
μâÕß à߇§√◊ËÕß √â“ß√À— ¥—ß°≈à“«„Àâ·°à∏𓧓√‚¥¬∑—π∑’‡æ◊ËÕ„Àâ∏𓧓√¥”‡π‘π
°“√´àÕ¡·´¡·°â ‰¢ ∑—Èßπ’È °√≥’§«“¡‡ ’¬À“¬∑’ˇ°‘¥¢÷Èπ‡ªìπº≈Õ—π‡π◊ËÕß¡“®“°
§«“¡®ß„® À√◊Õª√–¡“∑‡≈‘π‡≈àÕ¢ÕߺŸâ¢Õ„™â∫√‘°“√ ºŸâ¢Õ„™â∫√‘°“√®–μâÕ߇ªìπ
ºŸâ√—∫º‘¥™Õ∫§à“„™â®à“¬‡æ◊ËÕ°“√´àÕ¡·´¡·°â ‰¢‡§√◊ËÕߥ—ß°≈à“«„Àâ·°à∏𓧓√μ“¡∑’Ë
∏𓧓√·®âß„Àâ∑√“∫
6. °√≥’∑∑’Ë “à π¡’°√≥’∑π’Ë “à ß —¬‡°‘¥¢÷πÈ ‚ª√¥·®âß∑’»Ë πŸ ¬å∫√‘°“√≈Ÿ°§â“‰∑¬æ“≥‘™¬å (SCB
Business Call Center) ‚∑√. 0-2722-2222
À≈—°°“√‡∫◊ÈÕßμâπ„π°“√„™âß“π
1. ∫— ≠ ™’ ∑’Ë ∑à “ π “¡“√∂‡√’ ¬ °¥Ÿ ¢â Õ ¡Ÿ ≈ ·≈–∫— ≠ ™’ ∑’Ë ∑à “ π “¡“√∂„™â ”À√— ∫ °“√
‚Õπ‡ß‘πÕÕ° ·≈–√—∫‚Õπ‰¡à«“à ®–‡ªìπ∫—≠™’∫√‘…∑— (Own Account) À√◊Õ∫—≠™’∫§ÿ §≈
∑’Ë 3 (3rd Party Account) ®–μâÕ߇ªìπ∫—≠™’∑≈’Ë ß∑–‡∫’¬π‰«â°∫— ∏𓧓√·≈⫇∑à“π—πÈ
2. ®”π«πºŸâ „™âß“π√–∫∫®–¡’®”π«π‡∑à“∑’Ë∑à“π‰¥â¢Õ„™â∫√‘°“√‰«â°—∫∏𓧓√ ‚¥¬
ºŸâ „™âß“π·μà≈–∑à“π®–¡’∫∑∫“∑μ“¡∑’Ë ‰¥â°”Àπ¥‰«â „πμÕπ ¡—§√„™â∫√‘°“√ ∑—Èßπ’È
∫∑∫“∑∑’Ë “¡“√∂‡≈◊Õ°„Àâ·μà≈–ºŸâ „™âß“π‰¥â ª√–°Õ∫¥â«¬
2.1 Administrator ‡ªìπºŸâ¡’Õ”π“®„π°“√®—¥°“√√“¬≈–‡Õ’¬¥μà“ßÊ ¢Õß∫√‘…—∑
Õ“∑‘‡™àπ °“√‡ª≈’ˬπ™◊ËÕ¬àÕ¢Õß∫—≠™’ (Change Account Nickname) ∑—Èßπ’È
”À√—∫√“¬≈–‡Õ’¬¥‡æ‘Ë¡‡μ‘¡μà“ßÊ „π‡√◊ËÕߧ«“¡ “¡“√∂¢ÕߺŸâ¡’∫∑∫“∑
‡ªìπ Administrator π—Èπ ∑“ß∏𓧓√®–∑”°“√·®âߺà“π∑“߇«Á∫‰´μå SCB
Business Net μàÕ‰ª
2.2 Viewer ‡ªìπºŸâ∑’Ë “¡“√∂‡√’¬°¥Ÿ¢âÕ¡Ÿ≈ ¬Õ¥‡ß‘π§ß‡À≈◊Õ (Balance), √“¬°“√
‡¥‘π∫—≠™’ (Statement) ‰¥â ∑—Èßπ’È ”À√—∫§«“¡ “¡“√∂„π°“√¥Ÿ¢âÕ¡Ÿ≈
√“¬ß“πª√–‡¿∑μà“ßÊ ‡™àπ Bill Payment, Payment Gateway œ π—Èπ ®–
¢÷ÈπÕ¬Ÿà°—∫°“√ ¡—§√„™â∫√‘°“√√“¬ß“ππ—ÈπÊ ¢Õß∫√‘…—∑·≈–°“√°”Àπ¥
§«“¡ “¡“√∂¢Õß User „π·∫∫§”¢Õ„™â∫√‘°“√œ
2.3 Maker ‡ªìπºŸâ∑’Ë “¡“√∂ √â“ß ·°â ‰¢ À√◊Õ≈∫√“¬°“√‰¥â ∑—Èßπ’È ”À√—∫°“√
°”À𥧫“¡ “¡“√∂¢Õß Maker «à“®– “¡“√∂„™â√“¬°“√ª√–‡¿∑„¥‰¥â
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