The Swedish Telecommunications Market first half

Transcription

Report number
Date
PTS-ER-2012:24
7 November 2012
The Swedish
Telecommunications
Market first half-year
2012
The Swedish Telecommunications Market first half-year 2012
Report number
PTS-ER-2012:24
File reference
12-6518
ISSN
1650-9862
Authors
Pamela Davidsson, Bianca Kojo Gustafsson, Karin Fransén
The Swedish Post and Telecom Authority
Box 5398
102 49 Stockholm
+46 (0)8-678 55 00
[email protected]
www.pts.se
2
Foreword
The market data that the Swedish Post and Telecom Authority (PTS) compiles
for the Swedish Telecommunications Market comprises one of our tools for
monitoring the rapid developments occurring within electronic
communications.
The number of broadband subscriptions via fibre is now approaching one
million, at the same time as we have achieved more than two million new
mobile broadband subscriptions as a consequence of the explosive
development of smartphones, which confirms the two overarching
characterising developments within the market for electronic communications
in recent years. This means that there is a growing need for increasingly fast
broadband speeds and that we wish to be able to use Internet services via
mobile units wherever and whenever we want to.
An Internet-linked telephone also paves the way for another development that
is slowly but surely establishing itself, namely that increasing numbers of
services are being supplied through the ‘Internet language’ IP (Internet
Protocol). This means that a broadband connection to the Internet will emerge
as the bearer of all services in the future, including voice services. Within fixed
telephony we can see, for instance, that IP-based telephony is growing and
now represents one-third of all fixed telephone subscriptions. Developments
have not been so extensive within the area of television, though IPTV is
growing year on year.
We can see in the half-year statistics for 2012 for the first time that a traditional
telecom service in the mobile network, namely SMS (text messaging), is
reducing. This is due, among other things, to consumers finding alternative
means to communicate with each other via services on the Internet. In this way
they can circumvent the telecom operators’ own small message services. We
have not yet seen the same clear trend as regards voice services in mobile
networks, but previous surveys have shown that mobile users are willing to test
and use the Internet-based alternatives to traditional calls. This presents a
challenge to the operators’ traditional business models, which are to a large
extent based on minute charges in the networks.
Besides our work with ensuring that the market gains access to necessary radio
spectrum so that the mobile networks can be developed and also our work to
promote effective competition, we must work closely with the consumer. One
important measure is to ensure that consumers have freedom of choice when
they buy subscriptions, that they can buy what they require and that they get
what they expect and pay for. Our ongoing work to enhance transparency
within operator contracts is consequently very important.
3
If our work is to be successful and oriented towards the right problems, it is
absolutely critical to have a good picture of market developments, among other
ways through this report
4
Contents
Foreword
3
Abstract
8
Sammanfattning
9
1
Aim and method
12
2
Market development - Subscriptions
2.1 Fixed call services
2.2 Mobile call services and mobile data
2.3 Number portability
2.4 Internet services
2.5 Television services
2.6 Bundled subscriptions
16
16
19
22
24
29
35
3
Use
3.1
3.2
3.3
3.4
37
37
38
41
42
4
Market development– Revenues
4.1 Mobile call services and mobile data
44
44
5
Market shares
5.1 Fixed call services
5.2 Mobile call and data services
5.3 Broadband subscriptions
5.4 Television services
48
48
49
49
52
– Traffic
Call traffic
Messaging services
Mobile data traffic
Traffic with international roaming
Appendix
Appendix
Appendix
Appendix
1
2
3
4
List of participants
Service providers in mobile networks, June 2012
Report tables
Quality Declaration
56
57
58
59
5
Diagrams
Figur 1 Number of subscriptions for fixed telephony ................................................... 16
Figur 2 Number of subscriptions for mobile services and mobile data............................ 19
Figur 3 Number of subscriptions for telematics .......................................................... 22
Figur 4 Portings of numbers for fixed and mobile telephony......................................... 23
Figur 5 Number of subscriptions for Internet services ................................................. 24
Figur 6 Development of number of subscriptions for fixed broadband ........................... 25
Figur 7 Annual growth in broadband subscriptions...................................................... 26
Figur 8 Development of transmission speed for subscriptions of fixed broadband
(downstream) ........................................................................................ 27
Figur 9 Development of transmission speed for subscriptions of mobile broadband
(downstream) ........................................................................................ 28
Figur 10 Distribution of transmission speed for subscriptions on fixed broadband
(upstream) ............................................................................................ 29
Figur 11 Development of subscriptions for television services ...................................... 30
Figur 12 Number of subscriptions for television via broadband ..................................... 32
Figur 13 Television subscriptions distributed by kind of housing ................................... 34
Figur 14 Number of bundled subscriptions................................................................. 35
Figur 15 Number of outgoing traffic minutes ............................................................. 37
Figur 16 Development of number of SMS sent and number of SMS per subscription and
month ................................................................................................... 39
Figur 17 Development of number of MMS sent and number of MMS per subscription and
month ................................................................................................... 40
Figur 18 Development of mobile data traffic .............................................................. 41
Figur 19 Traffic and SMS sent with international roaming ............................................ 42
Figur 20 Revenues from end users for mobile call and data services ............................. 44
Figur 21 Revenues from swedish subscribers abroad .................................................. 45
Figur 22 Development of revenues from international roaming within EU countries ........ 46
Figur 23 Market shares- subscriptions for fixed call services ........................................ 48
Figur 24 Market shares- Subscriptions for mobile call and data services ........................ 49
6
Figur 25 Market shares- subscriptions for all broadband.............................................. 50
Figur 26 Market shares- subscriptions for fixed broadband .......................................... 51
Figur 27 Market shares- subscriptions for mobile broadband ....................................... 52
Figur 28 market shares- subscriptions for television services ....................................... 53
Figur 29 Market shares- subscriptions for digital television services .............................. 54
7
Abstract
Both subscriptions for and the use of fixed call services continued to reduce
during the first half-year of 2012. At the end of June, there were 4.3 million
subscriptions for fixed telephony. Of these, 3.2 million were private, which
means that 72 per cent of all households had a fixed telephone subscription.
One-third of all subscriptions for fixed telephony were IP-based at the end of
June 2012.
Call traffic from the fixed networks reduced during the first half-year of 2012
compared with the same period a year ago, while the traffic from the mobile
networks continued to increase Viewed overall, fewer calls and fewer minutes
were made from fixed and mobile networks during the first half-year of 2012
compared with the first half-year of 2011.
There were in total 8.1 billion SMS messages sent from mobile telephones
during the first half-year of 2012, which means that this is the first time that we
observed a decline in the total number of SMS messages sent. There were 114
million MMS messages sent during the half-year of 2012, which is more than
during any previous half year.
The volume of mobile data sent in the networks increased by 73 per cent
during the first half-year of 2012 compared with the first half-year of 2011,
which represents a lower rate of increase than in previous periods.
When Swedish subscribers were abroad they made and received calls to the
same extent as before, but they send more SMS messages and sent more data
than in previous years.
Subscriptions for mobile data and call services continued to increase, and there
were 13.7 million such subscriptions at the end of June 2012. Mobile
broadband represented a large proportion of this increase. There were 6.2
million mobile broadband subscriptions at the end of June 2012. This is more
than twice as many as subscriptions for fixed broadband, which at the same
point in time amounted to 3.1 million. Of the fixed broadband subscriptions,
fibre and fibre LAN have continued to increase and had risen to 977 000 at the
end of June 2012. Of the fixed broadband, just over one-fifth (615 000) had a
subscription with a speed for downloading data of at least 100 Mbps, while
only three per cent (just over 100 000) had an upload speed of at least 100
Mbps.
IPTV via fibre is the means of distribution that continued to represent the
largest proportion of the increase of subscriptions in the Swedish television
market. The number of subscriptions for IPTV via fibre was 312 000 at the
end of June 2012, corresponding to an increase of 47 per cent in one year.
8
Sammanfattning
Abonnemang och användning av fasta samtalstjänster fortsatte att minska
under första halvåret 2012. I slutet av juni fanns det 4,3 miljoner abonnemang
på fast telefoni. Av dessa var 3,2 miljoner privata vilket innebär att 72 procent
av hushållen hade ett fast telefonabonnemang i slutet av juni 2012. En tredjedel
av alla abonnemang på fast telefoni var ip-baserade i slutet av juni 2012.
Samtalstrafiken från de fasta näten minskade under första halvåret 2012
jämfört med samma period ett år tidigare medan trafiken från mobilnäten
fortsatte att öka. Det innebar att 59 procent av all samtalstrafik kom från
mobila nät medan 41 procent ringdes från fasta nät.
Totalt sett ringdes färre samtal och färre minuter från fasta och mobila nät
under första halvåret 2012 jämfört med första halvåret 2011.
Det totala antalet sms som skickades från mobiltelefoner var 8,1 miljarder
under första halvåret 2012 vilket innebär att det är första gången vi noterar en
nedgång i totalt antal skickade sms. Det skickades 114 miljoner mms under
första halvåret 2012 vilket är fler än under något tidigare halvår.
Mängden mobil data som skickades i näten ökade med 73 procent under första
halvåret 2012 jämfört första halvåret 2011, vilket är en lägre ökningstakt än
tidigare perioder.
När svenska abonnenter befinner sig utomlands ringde de och tog emot samtal
i lika stor utsträckning som tidigare, men de sänder fler sms och skickade mer
data än tidigare år.
Abonnemangen på mobila data och samtalstjänster fortsatte att öka och var
13,7 miljoner i slutet av juni 2012. Mobilt bredband stod för en stor del av
ökningen. De mobila bredbanden var 6,2 miljoner i slutet av juni 2012 vilket är
mer än dubbelt så många som abonnemangen på fast bredband som vid
samma tidpunkt var 3,1 miljoner. Av de fasta bredbanden har fiber och
fiber_LAN fortsatt att öka till 977 000 i slutet av juni 2012. Av de fasta
bredbanden var det drygt en femtedel, 615 000, som hade ett abonnemang
med en hastighet för nedladdning av data på minst 100 Mbit/s medan endast
tre procent (drygt 100 000) hade en uppladdningshastighet om minst 100
Mbit/s.
Ip-tv via fiber är det distributionssätt som fortsatt står för den största delen av
ökningen av abonnemang på den svenska tv-marknaden. Antalet abonnemang
på ip-tv via fiber var 312 000 i slutet av juni 2012, vilket motsvarar en ökning
på 47 procent på ett år
9
Half-year 2012: Table 1
Key data - the market for electronic communications
First half year First half year
2012
2011
Change
Fixed call services
Subscriptions for fixed telephony (thousands)
of which via IP-telephony (thousands)
Outgoing traffic minutes (millions)
4 321
4 617
-6%
1 395
1 252
11%
8 347
9 534
-12%
Private
4 603
5 451
-16%
Business
3 744
4 083
-8%
13 721
12 997
6%
10 543
10 081
5%
3 178
2 916
9%
10 493
8 159
29%
83
9
871%
of which mobile broadband as a stand-alone service
2 051
1 835
12%
of which mobile broadband as an add-on service
4 158
2 280
82%
12 024
11 573
4%
Number of SMS sent (millions)
8 115
9 163
-11%
Number of MMS sent (millions)
114
90
28%
Traffic for mobile data services (Tbyte)
73 290
42 314
73%
Revenues from mobile subscriptions, SMS, MMS and
mobile data traffic (SEKm)
13 525
0
Private
8 907
0
Business
4 618
0
3 394
2 668
Mobile call services and mobile data
Mobile subscriptions (thousands)
Private
Business
of which active UMTS/CDMA 2000 subscriptions
of which active 4G (LTE ) subscriptions
Outgoing traffic minutes (millions)
Subscriptions for telematics services
27%
10
Half-year 2012: Table 1
Key data - the market for electronic communications
Internet services
Internet subscriptions (thousands)
9 473
7 348
29%
208
227
-8%
3 056
3 006
2%
via cable television
593
592
0%
via fiber and fiber-LAN
977
851
15%
1 470
1 547
-5%
615
480
28%
Dial-up subscriptions
Broadband subscriptions
via xDSL
Of wich broadband subscriptions 100 Mbps and over
Mobile broadband subscriptions
6 209
4 116
51%
of which mobile broadband as a stand-alone service
2 051
1 835
12%
of which mobile broadband as an add-on service
4 158
2 280
82%
Television services
Number of television subscriptions (thousands)
5 295
5 209
2%
of which analogue television
2 382
2 414
-1%
of which digital television
2 913
2 796
4%
597
484
23%
1 547
1 406
10%
of which IPTV
Bundled services
Number of bundled subscriptions (thousands)
11
1
Aim and method
The purpose of the report ‘The Swedish Telecommunications Market first
half-year 2012’ is to survey the development of a substantial part of the
Swedish market for electronic communications.
The Swedish Post and Telecom Authority (PTS) has the assignment of both
monitoring the development of the market for electronic communications and
also promoting competition within the said market. As a part of this
assignment, PTS works with the compilation of market data and with market
analyses. In addition to PTS’s internal need of market data, it is also important
that the public, operators and other undertakings and organisations gain access
to statistics, a factor which provides a further incentive for PTS to publish
market statistics.
This report, ‘The Swedish Telecommunications Market’, should primarily be
viewed as PTS’s report on statistics in the market for electronic
communications, and there is consequently a focus on reporting statistics that
describe the market. The report ‘The Swedish Telecommunications Market’ is
also available as a full-year version, which is more comprehensive.
The statistics for the first half-year 2012 have been compiled using a webbased questionnaire.
1.1.1
Structure and implementation
The compilation of data forming the basis of the Swedish Telecommunications
Market is subject to a duty to reply and has been so since 2003.
The compilation material for the first half-year of 2012 was distributed at the
end of June 2012 to in aggregate 57 stakeholders in the form of a web-based
questionnaire. These stakeholders comprise together, in terms of numbers of
subscription, between 96 and 100 per cent of the market. The compilation of
data was conducted during the period July to September 2012, and the initial
mailing was followed up with two reminders via e-mail and one via post. Some
undertakings that did not respond were reminded via telephone. In early
October, responses had been received from all stakeholders. However, the
compilation and adjustment of operator data will continue even after
publication of the report ‘The Swedish Telecommunications Market’, which
means that PTS’s database1 for operator statistics is being continuously
updated.
1
PTS’s database is available on the PTS statistics portal, statistik.pts.se
12
Information about the number of subscriptions and traffic for those to whom
inquiries have not been made for the half-year survey have been estimated on
the basis of their information contained in ‘The Swedish Telecommunications
Market 2011’.2
The stakeholders participating state in the questionnaire the areas in which they
have conducted operations during the first half-year of 2012. The number of
stakeholders that that have conducted operations within the various areas and
also the total market share for the participating stakeholders are shown in the
summary below. Note that an operator may have operations within a number
of areas.
Active stakeholders within each area together with market shares for the
participating stakeholders
Areas
First halfyear 2012
Fixed call services
Mobile call and data services and mobile broadband
Internet subscriptions
Television services
Bundled subscriptions
Total number asked
36
2
40
20
16
57
Share
98,3
99,9
97,2
96,5
99,7
96-100
See the attached ‘List of participants’, Appendix 1, for a complete list of which
operators have responded within which areas.
1.1.2
Deviations and updates of data
Measurement error occurs during the compilation process, which is due to a
number of sources of error such as:
 Those asked have not answered all of the questions in the
questionnaire
 All operators in the market have not responded to the questionnaire
 The responses were misleading owing to it not being possible for any
exact value to be established from the business’s accounts, instructions
2
PTS-ER 2012:17
13
having been misunderstood, been inadequate or incorrect details
having been provided
The measurement error is not considered to be large and can often be
compensated through proceeding on the basis of data from precious
compilations or by making estimates based on related questions in the
questionnaire.
As the information that is reported expressed as per cent is rounded, the total
of the parts is not always 100 per cent.
Historical statistics are revised in pace with PTS receiving corrections and
further information. For this reason statistics for one and the same year may
differ in various annual editions of the report. The most recently updated
database is available on the PTS web-based statistics portal (statistik.pts.se).
See the attached ‘Quality Declaration’, Appendix 4, for a more detailed
description of measurement error and attrition.
1.1.3
Historical information and market shares
Market development is reported by statistics, which in some cases stretch back
to 1992. As of and including 2006, PTS also publishes market shares for the
variables at retail level for each period that information was compiled. Market
shares for a number of different variables are contained in this report, but
considerably more details are published on the web-based statistics portal.
Those variables which are considered to be inadequate or misleading in some
other way are not published on the statistics portal.
1.1.4
Definitions
The definitions used in the questionnaire form the basis of the reports, and
these definitions are revised continuously so that they are in phase with
developments in the market. The segmentation of the individual sub-markets
may also change from year to year. Since 2003, regard is also taken to PTS’s
need of information for conducting market analyses and making decisions
concerning whether any operator has significant market power. The
information can to a large extent still be compared with previous reports
despite these changes.
Types of Internet connections
As regards the sub-market ‘Internet services’, it is common to confuse
expressions such as fixed connection, broadband connection, wireless
connection, mobile connection, broadband and others since there is no
14
common definition. In the Swedish Telecommunications Market the terms are
defined according to the following list:
Dial-up connection
PSTN, ISDN
Fixed connection
PSTN, ISDN, fixed radio, satellite, xDSL, cable television,
fibre, fibre LAN
Mobile connection
LTE, HSPA, CDMA 2000, UMTS, EDGE
Wireless connection
fixed radio, satellite, LTE, HSPA, CDMA 2000, UMTS,
EDGE
Wired connection
PSTN, ISDN, xDSL, cable television, fibre, fibre LAN
Broadband connection
fixed radio, satellite, xDSL, cable television, fibre, fibre
LAN, LTE, HSPA, CDMA 2000
Mobile broadband
In this report, ‘mobile broadband’ refers to subscriptions
for mobile packet data when it is purchased both as a
stand-alone service and an add-on service.
Mobile broadband as a
stand-alone service
A subscription which is basically used
for mobile packet data and where the
data access is used at least once
during the last quarter of the period or
where a subscription charge has been
paid during the last quarter of the
period. The subscription should not have generated any
voice traffic minutes during the last quarter of the
period.
Mobile broadband as
an add-on service
Refers to bundling products where the
subscriber purchases at least 1 GByte
of data traffic per month, either via an
add-on service or included in the
subscription.
In practice, this means smartphones used for both calls
and mobile broadband.
The terms ‘private customer’ and ‘business customer’
In numerous cases statistics are reported broken down into private customers
and business customers respectively. The definitions of ‘private’ and ‘business’
customer respectively are based on who pays for the service, not who the user
is. The criterion for the paying party to be designated as a business customer
(including those organisations that are not businesses) is that it has a
company/organisation identity (ID) number. The others are designated as
private customers. However, this approach means that businesses and
organisations registered with personal identity (ID) numbers are included in
the category ‘private customers’.
15
2
Market development - Subscriptions
2.1
Fixed call services
On 30 June 2012 there were 4.3 million fixed telephone subscriptions in
Sweden, which can be compared to 4.6 million subscriptions one year
previously. This corresponds to a reduction of 6 per cent in one year.
Figur 1 Number of subscriptions for fixed telephony
6 000
Thousands
5 000
4 000
3 000
2 000
1 000
0
june
2005
june
2006
june
2007
PSTN
WLR
june
2008
ISDN
june
2009
june
2010
june
2011
june
2012
IP telephony
Of these fixed subscriptions, just more than 3.2 million were private which, if
related to the nearly 4.5 million3 households in Sweden, means that 72 per cent
of households had a fixed telephony subscription at the end of June 2012.
The number subscriptions for fixed telephony via PSTN and ISDN continued
to reduce, while the number of subscriptions for IP-based telephony continued
to increase; they comprised almost one-third of all subscriptions for fixed
telephony on 30 June 2012.
SCB: Population 30 June 2012: 9 514 406; with 2.1 persons per household, that equals 4 530 000
households.
3
16
2.1.1
Reduction in subscriptions for telephony via PSTN
There were 2 831 000 subscriptions for fixed telephony via PSTN on 30 June
2012. Of these, 698 000 were via a stakeholder other than TeliaSonera via
Wholesale Line Rental (WLR).4
The possibility of choosing an operator other than TeliaSonera for debiting of
telephone calls, referred to as ‘pre-selection’, was introduced in 1999 and was
at its greatest in 2003 when there were over 2 million subscriptions for preselection. The number has reduced since then, and at the end of June 2012 the
number was 171 000. This is a reduction of 15 per cent compared with one
year before.
2.1.2
Reduction also in subscriptions for ISDN
At the end of June 2012, there were 96 000 subscriptions for ISDN. This is a
reduction of 7 per cent since the same time one year before. With just over
58 000 subscribers, TeliaSonera has over half of all ISDN subscriptions.
2.1.3
Subscriptions for IP-based telephony continue to increase
There were 1 393 000 subscriptions for IP-based telephony on 30 June 2012,
which represents an increase of 11 per cent since the corresponding date in
2011, when there were 1 252 000. This means that one-third of all
subscriptions for fixed telephony are now IP-based.
The number of subscriptions for IP-based telephony via xDSL amounted to
509 000 at the end of June 2012, which represents an increase of 17 per cent,
or 74 000, since the same date a year previously.
The number of subscriptions for IP-based telephony via cable television
reduced during 2012 and was 365 000 on 30 June 2012.
The number of subscriptions for IP-based telephony via fibre or fibre LAN
was 353 000 at the end of June 2012, which represents an increase of 20 per
cent compared with the same date one year before. Those stakeholders that
cannot specify which technology is used for subscriptions for IP-based
telephony report their subscriptions as ‘other IP-based access’. These also
increased in number and amounted to 165 000 at the end of June 2012.
WLR is the abbreviation for ‘Wholesale Line Rental’ for telephony subscriptions. WLR means that the
subscriber can pay both subscription and call charges to an operator other than Telia. Before WLR was
introduced in 2004 many subscribers paid a subscription charge to Telia and a traffic bill to another
stakeholder (‘pre-selection telephony’).
4
17
Com Hem, TeliaSonera and Telenor (through the subsidiaries
Bredbandsbolaget and Glocalnet) are the largest stakeholders in IP-based
telephony, and they have together over 1 million subscribers.
2.1.4
A transfer to SIP telephony in progress
Operators offer, besides traditional fixed switched telephony, VoIP (Voice
over IP, also known as broadband telephony) as a service. This is effected by a
connection to the IP network over which the operator itself has control, in
contrast to what we know as ‘the Internet’. Such IP telephony has services and
quality that correspond to the traditional circuit-switched technology. SIP
(Session Initiation Protocol)5 is used to establish, modify and terminate IP
telephony calls.
It is common for businesses and public authorities, making use of IP telephony
in their internal network, to connect their local IP-based subscriber
switchboard to the traditional circuit-switched telephone network (Public
Switched Telephone Network – PSTN) via a local gateway, which is located at
the customer. To do this, it is necessary to have two different connections;
besides the ordinary IP-based external connection to the Internet, it is also
necessary to have a separate external connection based on ISDN. Increasing
numbers of service providers today offer a modern alternative to this, where
one and the same external IP-based connection is used for both data and for
voice via what is known as an ‘SIP trunk’ and where PSTN is reached via a
central operator-located gateway. For the business, this means that they no
longer need to have local PSTN gateway or ISDN connections. It is
considered that this is highly likely to represent a major breakthrough for IP
telephony in the form of increased functionality and the creation of new
services.
At the end of June 2012 there were 7 000 subscriptions for SIP trunks, which
represents an increase of just more than 60 per cent since the same date a year
ago when there were 4 200. At the end of June 2012 there were 87 000 SIP
addresses, that is to say active user accounts that were used for telephony. The
largest stakeholder, in terms of number of SIP addresses, is Telavox, which has
just over 36 000 subscriptions for active addresses.
SIP is a peer-to-peer (point to point) protocol developed by the Internet Engineering Task Force
(IETF) (RFC 3261) for multimedia and IP telephony. This procedure is initiated through calls to what is
known as an ‘SIP server’.
5
18
2.2
The market for mobile call and data services has continued to grow. On 30
June 2012 there were 13.7 million mobile subscriptions in Sweden, which can
be compared with 13.0 million the year before. This entails an annual growth
of 5 per cent.
In addition, there are 3.4 million subscriptions for telematic services that are
not included in the above figure. Telematic subscriptions are reported in
section 2.2.4 Subscriptions for telematics below.
Figur 2 Number of subscriptions for mobile services and mobile
data
14 000
12 000
Thousands
10 000
8 000
6 000
4 000
2 000
0
june 2008
june 2009
june 2010
june 2011
june 2012
Mobile calls only
Mobile call and data services (excluding add -on)
Mobile broadband, add-on service
Mobile broadband, stand-alone service
Of all mobile subscriptions at the end of June 2012, 4 467 000 of these were
pre-paid cards and 9 254 000 were contract subscriptions. This means that prepaid cards constituted one-third of all subscriptions. In comparison it may be
mentioned that ten years ago over half of all subscriptions were pre-paid cards.
In June 2012 there were 2.7 million of TeliaSonera, Tre and Telenor pre-paid
cards which were anonymous, which means that these subscribers were
unknown and had not registered themselves. This corresponds to
19
approximately more than one half of the operators’ total number of pre-paid
cards.
2.2.1
Reduction in subscriptions without mobile broadband
The number of mobile subscriptions that were used solely for call services was
4 062 000 on 30 June 2012. This represents a reduction of 363 000 since the
same point in time a year ago, which corresponds to an annual reduction of 8
per cent. TeliaSonera and Tele2 have together 3.2 million subscriptions for call
services alone, which corresponds to 80 per cent of all subscriptions.
The number of mobile subscriptions that were used for both calls and data,
but which did not include add-on subscriptions for mobile broadband was
3 450 000 on 30 June 2012. This is just more than one million less than it was
at the same point in time one year before.
There were 149 000 private subscriptions for mobile call and data services that
had a geographical number linked to them on 30 June 2012. This is a telephone
number that is traditionally regarded as being linked with fixed telephony but
can also go to mobile telephones.
2.2.2
Increase in subscriptions for mobile broadband
The number of subscriptions for mobile broadband has doubled in one year
and amounted to just more than 6.2 million at the end of June 2012.
The number of subscriptions for mobile broadband as a
stand-alone service6 was 2 051 000 on 30 June 2012. These
have increased from June 2011 until June 2012 by 216 000,
which corresponds to an annual growth of 12 per cent.
The number of subscriptions for mobile broadband as an
add-on service7 has continued to increase during the first
half-year of 2012. On 30 June 2012 they amounted to
4 158 000, which is an increase of 1 878 000 since the
same point in time a year ago and corresponds to an
annual increase of 82 per cent. Of these, 891 000 were added during the last six
months, that is to say since the turn of the year.
Subscriptions which have been used for mobile packet data only, and have not generated any call traffic
during the last quarter of the period. This is usually a dongle, a plug-in card or the like.
7 Subscriptions where at least 1 Gbyte of data per month was included or bought as an add-on service.
6
20
2.2.3
Few subscriptions have used 4G (LTE) during the spring of
2012
The world’s first 4G network was introduced in Stockholm at the end of 2009.
In PTS’s Broadband Survey8 it is shown that in October 2011 almost half of
the population of Sweden lived in a place that had coverage by one of the 4G
networks.
Almost 83 000 subscriptions have used services in LTE during the first quarter
of 2012.
There is no access to sector statistics regarding how many terminals there were
in Sweden during the first half-year of 2012 that had the capacity to process
4G/LTE. In October 2012 there were mobile telephones that had support for
LTE on the Swedish market from at least four manufacturers, according to
information from Mobiltelebranschen.9
At the end of June 2012 there were at least 180 000 routers on the Swedish
market that had support for LTE, according to information from the supplier
Dovado.10
2.2.4
Increase in subscriptions for Telematic services
Subscriptions for telematic services, referred to as ‘machine-to-machine
subscriptions intended for communication between machines’, are not
included in the subscription figures reported above in this section.
PTS-ER-2012:11 PTS’s Broadband Survey 2011. www.bredbandskartan.pts.se
Mail, 14 October, from MTB (Mobiltelebranschen, a sector organisation for suppliers, wholesalers and
distributers within the mobile telephony sector). The telephones were: Sony Mobile Xperia V, Nokia
Lumia 920, Nokia Lumia 820, Samsung Galaxy SII LTE, Samsung Galaxy SIII LTE, Samsung Galaxy
Note, LG Optimus True HD LTE.
10 Mail, 17 October, from Dovado. In addition to Dovado there are products from, among others, D-link
and Huawei on the Swedish market.
8
9
21
Figur 3 Number of subscriptions for telematics
3 500
3 000
Thousands
2 500
2 000
1 500
1 000
500
0
jun 2009
jun 2010
jun 2011
jun 2012
Telem atics
The number of subscriptions for telematics services amounted to 3 394 000 on
30 June 2012, representing an increase of 27 per cent from the same period the
preceding year, when these amounted to 2 668 000.
Telenor Connection had almost half of all subscriptions in the Swedish market
in mid-2012. Other major stakeholders, in terms of number of subscriptions,
are Telenor Sverige, TeliaSonera and Wireless Maingate.
2.3
Number portability
SNPAC compiles and publishes statistics on the number of portings in
Sweden. The following section is based on data from SNPAC.
11
11
Swedish Number Portability Administrative Center: www.snpac.se
22
Figur 4 Portings of numbers for fixed and mobile telephony
350
300
Thousands
250
200
150
100
50
0
1H
1H
2002 2003
1H
2004
1H
2005
1H
2006
Mobile
1H
2007
1H
1H
2008 2009
1H
2010
1H
2011
1H
2012
Fixed
During the first half-year of 2012 a total of 433 000 telephone numbers, of
which 135 000 were fixed and 297 000 were mobile, were ported in Sweden.
Compared with the first half-year of 2011, there is consequently an increase in
the number of ported telephone numbers of 23 per cent, or 80 000 numbers.
This is, viewed overall, the highest number of telephone numbers that have
been ported in Sweden during a half year. The number of ported fixed
telephone numbers increased by 21 per cent, and the ported mobile telephone
numbers increased by 23 per cent.
The ported fixed numbers constituted 3.1 per cent of the total number of
subscriptions for fixed telephony during the first half-year of 2012. The ported
mobile numbers constituted during the same period 2.5 per cent of the total
number of mobile subscriptions (excluding mobile broadband as a stand-alone
service and telematics).
2.3.1
Twice as many mobile as fixed numbers ported annually
The proportion of fixed ported numbers in relation to the total number of
ported numbers has in 10 years, since 2002, increased from 3 to 31 per cent.
The proportion of mobile ported numbers has during the same period
23
decreased from 97 per cent to 69 per cent. This breakdown has remained
rather stable over the last three years.
2.4
Internet services
On 30 June 2012 the total number of subscriptions for Internet services was
almost 9.5 million. This is an increase of 2.1 million since the first half-year of
2011, when they were just more than 7.3 million.
Figur 5 Number of subscriptions for Internet services
10 000
9 000
8 000
Thousands
7 000
6 000
5 000
4 000
3 000
2 000
1 000
0
june 2005 june 2006 june 2007 june 2008 june 2009 june 2010 june 2011 june 2012
xDSL
Fibre Lan
Cable TV
Mobile broadband, stand alone service
Mobile broadband, add-on service
Dial-up internet
The number of subscriptions for dial-up Internet reduced and amounted to
208 000 on 30 June 2012. The subscriptions for dial-up Internet comprise 2.5
per cent of the total number of subscriptions for Internet services. TeliaSonera
and Tele2 have together 96 per cent of all subscriptions for dial-up Internet.
Of the 9.5 million subscriptions for Internet services, 9.3 million constituted
subscriptions for broadband.12
2.4.1
Fixed Internet connections
The number of subscriptions for fixed broadband was 3.1 million on 30 June
2012, and there were 47 000 more subscriptions than at the same time one year
ago.
12
See section 1.1.5 for the definition of ‘broadband'.
24
Figur 6 Development of number of subscriptions for fixed
broadband
2 000
1 800
1 600
Thousands
1 400
1 200
1 000
800
600
400
200
0
june
2005
Cable TV
june
2006
june
2007
xDSL
june
2008
Fibre Lan
june
2009
june
2010
june
2011
Dial-up internet
june
2012
Other
The number of subscriptions for broadband via fibre and fibre LAN was
977 000 at the end of June 2012, and they represent the entire increase in
subscriptions within fixed broadband. This involves an increase of 125 000
subscriptions from the same period of the year before. TeliaSonera and
Telenor are the largest stakeholders, in terms of number of subscriptions; they
have about 200 000 subscribers each. Bahnhof Unipessoal, Bredband2 and
Tele2 have about 100 000 subscribers each and thereby are the next largest in
the market. The other just over 30 stakeholders have together the remaining
almost 300 000 subscriptions.
Since the peak in 2008, the number of subscriptions for xDSL has reduced and
was 1 470 000 on 30 June 2012. This is a reduction by 76 000 subscriptions
since June 2012, which corresponds to an annual reduction of 5 per cent.
The number of subscriptions for broadband via cable television was 593 000
on 30 June 2012, which is an equal number as the same time one year before,
but 13 000 less than at the turn of the year.
25
The number of subscriptions for other fixed broadband connection13 was
13 000 at the end of June 2012, which is unchanged compared with previous
periods.
Figur 7 Annual growth in broadband subscriptions
400
350
300
250
Thousands
200
150
100
50
0
-50
-100
-150
june 2006 june 2007 june 2008 june 2009 june 2010 june 2011 june 2012
xDSL
Cable TV
Fibre Lan
Other
Up to 2008, xDSL subscriptions represented a large proportion of the growth
of fixed broadband in the Swedish market. But since the first half-year of 2008
it is instead fibre and fibre LAN that have represented the ongoing growth of
subscriptions for fixed broadband, which is clearly shown by the figure above.
2.4.2
Increase in subscriptions for mobile broadband
The number of subscriptions for mobile broadband amounted to 6.2 million
during the first half-year of 2012, which is an increase of 51 per cent, or 2.1
million subscriptions, since the first half-year of 2011. Of the mobile
broadband, 33 per cent were subscriptions for mobile broadband as a standalone service and 67 per cent were subscriptions for mobile broadband as an
add-on service. During the first half-year of 2011, those which were standalone services comprised 55 per cent of all mobile broadband, and those that
were add-on services comprised 45 per cent.
13
‘Other broadband connection’ includes, among others, Telia ProLane, etc.
26
2.4.3
Transmission capacity for subscriptions for broadband
Internet and broadband services are often what is known as ‘asymmetrical’,
that is to say, they do not have the same transmission speed for downloaded
data (received data) as for uploaded data (sent data). The operators in the
market most often offer a higher speed for downloaded data than for uploaded
data. Broadband via fibre and upgraded cable television networks to Docsis 3.0
have the technical capacity to manage transmission capacity downstream of at
least 100 Mbps. There is, however, a difference in the speed that a technology
can manage and the speed that a consumer subscribes for with their broadband
provider. The Swedish Telecommunications Market has for a number of years
monitored the development of transmission rates for downloaded data for the
subscriptions provided for broadband connection in the Swedish retail market.
Figur 8 Development of transmission speed for subscriptions of
fixed broadband (downstream)
3 500
3 000
Thousands
2 500
2 000
1 500
1 000
500
0
june 2007
june 2008
june 2009
june 2010
>= 100 Mbps
30-100 Mbps
2-10 Mbps
144 Kbps-< 2 Mbps
june 2011
june 2012
10-30 Mbps
The number of subscriptions for fixed broadband with a higher transmission
capacity continues to increase, and during the first half-year of 2012 there were
1.9 million subscriptions with a speed of 10 Mbps or more. This involves an
increase from the first half-year of 2011 of 20 per cent, or 318 000
subscriptions. The number of subscriptions with a speed of 10 Mbps or more
was 62 per cent of all subscriptions for fixed broadband.
27
The number of subscriptions with a speed of 100 Mbps or more was 615 000
at the end of June 2012. This represents an annual increase of 28 per cent, or
134 000 subscriptions, since the corresponding point in time the year before.
The number has increased by 80 000 since 31 December 2011.
Of the total of 977 000 subscriptions for fixed broadband via fibre, there were
505 000 with a speed of 100 Mbps or more at the end of the first half-year of
2012. Given the total number of subscriptions, this means that more than half
of the fibre subscriptions have a download speed of 100 Mbps or more.
Figur 9 Development of transmission speed for subscriptions of
mobile broadband (downstream)
6 000
Thousands
5 000
4 000
3 000
2 000
1 000
0
june 2007
>=30 Mbps
june 2008
june 2009
10-30 Mbps
june 2010
2-10 Mbps
june 2011
june 2012
144 Kbps- < 2 Mbps
There were 1.9 million subscriptions for mobile broadband at the end of the
first half-year of 2012 that had a download speed of 10 Mbps or more. This is
an increase of 1.2 million compared with the same period a year before. The
proportion of subscriptions with a speed of 10 Mbps or more was 31 per cent
of all mobile broadband during the first half-year of 2012. The corresponding
proportion during the first half-year of 2011 was 18 per cent.
28
Figur 10 Distribution of transmission speed for subscriptions on
fixed broadband (upstream)
3% 4%
144 Kbps-< 2 Mbps
26%
2-10 Mbps
10-30 Mbps
59%
30-100 Mbps
>= 100 Mbps
8%
The number of subscriptions for fixed broadband that has an upload speed of
10 Mbps or more was 984 000 during the first half-year of 2012. This
corresponds to one third of all subscriptions for fixed broadband.
The proportion of subscriptions for fixed broadband with an upload speed of
30 Mbps or more is approximately 7 per cent of the total number of
subscriptions for fixed broadband. The same speed interval (30 Mbps or more)
for downloading data comprises 44 per cent of the total number of
subscriptions for fixed broadband.
The greatest difference in the proportion of subscriptions with high
transmission speeds may be assumed to depend upon the operators’ business
models, which offer different prices for different speeds for both downloading
and uploading data.
2.5
Television services
Various television channels (for instance SVT1, TV3 and Eurosport) are
packaged to be offered to end users in the form of different subscriptions. In
order for the content in the channels to reach the end user it is necessary to
have a programme broadcasting service (television service) which is supplied
by a network operator. Television broadcasts can be both analogue and digital.
29
There are currently in Sweden the following main means of distribution for
broadcasting of the traditional television service: terrestrial network; cable
television network; satellite and IPTV via broadband (over fibre, fibre LAN or
xDSL).
This section describes the development of the number of subscriptions for
various distribution platforms that are used to supply television services.
On 30 June 2012 the total number of subscriptions for television services
(including SMATV14) amounted to 5.3 million, which is an increase of 85 000
subscriptions compared with the same point in time the preceding year.
At the end of June 2012 there were 2.9 million subscriptions for digital
television services, which is an increase of 167 000 subscriptions since June
2011.
Figur 11 Development of subscriptions for television services
Subscriptions (Thousands)
2 500
2 000
1 500
1 000
500
0
Analouge Digital cable
cable
june 2008
2.5.1
june 2009
DTT
june 2010
DTH
IPTV - via
LAN
june 2011
IPTV - via
xDSL
june 2012
Development of number of subscriptions via the cable
television networks
The number of subscriptions for digital cable television services amounted to
almost 1.1 million on 30 June 2012, which is an increase of 32 000
‘SMATV’ is the abbreviation of ‘Satellite Master Antenna Television’. An ‘SMATV network’ refers to a
small cable television network that is fed television channels via satellite.
14
30
subscriptions compared with the same point in time one year before. However,
during the last half year, that is to say from 31 December 2011 to 30 June
2012, the number of subscriptions has reduced by 39 000, which is the first
time this has occurred. It is primarily Com Hem, but also Tele2, that has
reported a reduced number of digital cable television subscriptions for 30 June
2012 compared with 31 December 2011.
The greatest increase in digital cable television subscriptions during the period
30 June 2009 to 30 June 2010 resulted primarily from the reporting being
changed to also include digital subscriptions within cable television networks
where the operator has a direct contract (that is to say a direct invoicing
relationship) with the household, which in its turn also has a contract for a
basic subscription, usually analogue, via the property owner. This increase also
resulted from previously reported subscription figures being revised.
Of the digital cable television subscriptions in June 2012, 30 per cent were
indirect via a contract with a property owner, while the remaining 70 per cent
were via contracts direct with the end users, which is an unchanged split since
the measuring was introduced in 2009.
The number of subscriptions for analogue cable television services including
SMATV15 was almost 2.4 million at the end of June 2012. This is a reduction of
32 000 compared with the same point in time the preceding year. However,
during the last half year, that is to say from 31 December 2011 to 30 June
2012, there has been an increase of 14 000 subscriptions.
Of the analogue cable television subscriptions, 99 per cent were indirect via a
contract with a property owner, and the other were direct through contracts
with the end users, a split which has also been unchanged since the measuring
was introduced in 2009.
Of the analogue cable television subscriptions, 2.1 million were subscriptions
reported from the major television operators.16 The remaining 267 000
subscriptions comprise an estimate based on the number of households that
receive analogue cable television via SMATV networks. SMATV operators buy
subscriptions and television channels from programming agencies17 and sell
these on to end users. The number of households that receive television via
SMATV operators reduced by 13 000 compared with the same period in 2011.
‘SMATV’ here refers to SMATV within an agency operation and to the extent they also are found
within operators’ own operations.
16 ‘Major operators’ here refers to Com Hem, Telenor, Sappa, TeliaSonera and Tele2.
17 Programming agencies are Sappa and Canal Digital Sverige AB.
15
31
A household that has a cable television connection often has an analogue basic
subscription via its property owner and in that case has also taken out an
individual digital subscription. In order to estimate the number of households
that use cable television, the number of analogue and digital cable television
subscriptions should consequently not be added. PTS estimates that the
number of households that have one or more subscriptions for cable television
services is about 2.6 million, which is been rather unchanged since 2006.18
2.5.2
Television via broadband, IPTV, increasing most of all forms of
distribution
The number of subscriptions for television via broadband, known as ‘IPTV’,
continued to increase during the first half-year of 2012 and will soon be as
many as those via satellite and terrestrial networks, respectively.
Figur 12 Number of subscriptions for television via broadband
700
Subscriptions (thousands)
600
500
400
300
200
100
0
june 2008
june 2009
IPTV - via xDSL
june 2010
june 2011
june 2012
IPTV - via LAN
The number of subscriptions for IPTV amounted to 597 000 on 30 June 2012,
which is an increase of 113 000 subscriptions from one year before. The
Most operators have two different subscriptions, one for analogue and one for digital cable television
reception. But there is also another business model where one subscription includes reception of both
analogue and digital channels, for instance Tele2 and a few other operators. These are often reported only
under digital subscriptions to avoid counting the same subscriptions twice. The number of households
that receive cable television is estimated by totalling the number of cable television subscriptions added to
those subscriptions that can receive both analogue and digital but that are only reported under digital
subscriptions.
18
32
number of subscriptions for IPTV via fibre has increased by 100 000
subscriptions, from 212 000 on 30 June 2011 to 312 000 on 30 June 2012.
IPTV via fibre19 is the means of distribution that continued to have the greatest
increase in the number of subscriptions, and now has more subscriptions than
IPTV via xDSL. The number of subscriptions for IPTV via xDSL has during
the same period increased by 12 000 to 285 000 at the end of June 2012.
2.5.3
Television via satellite continues to reduce
The number of subscriptions for digital television via satellite was 644 000 at
the end of June 2012, which is a reduction of 2 000 subscriptions in one year.
2.5.4
Development of number of subscriptions for television services
via the digital terrestrial network
On 30 June 2012 there were 612 000 subscriptions for television services in the
digital terrestrial network, which is a reduction of 25 000 subscriptions from
the same time one year before when there were 637 000 subscriptions, but this
is an increase of 5 000 subscriptions since December 2011.
The households that receive only free television via the digital terrestrial
network are not included in the statistics. As free television viewers do not take
out a subscription contract in order to gain access to free television, it is
uncertain exactly how many households receive only free television and do not
subscribe for television services. According to surveys20, on the assignment of
among others PTS, between 7.9 and 10 per cent of households have free
television as a sole means of reception for television in their permanent home.
This corresponds to between 360 000 and 450 000 households.
The households that receive only free television via the digital terrestrial
network are not included in the statistics. As free television viewers do not take
out a subscription contract in order to gain access to free television, it is
uncertain exactly how many households receive only free television and do not
subscribe for television packages. According a survey on the assignment of
‘IPTV via fibre’ refers to IPTV via fibre or fibre LAN.
On the assignment of PTS, TNS-SIFO conducted two surveys of Hushållens avvändning av fri-tv
[Household use of free television] during 2011 and 2012. According to the survey of 2011, the number of
households that watched only free television in their permanent home amounted to 7.4 per cent, and
2012 to 7.9 per cent; PTS File ref. 11-9384.
In the report SVT:s täckningskrav [Sveriges Television’s (SVT) coverage requirements], AB Stelacon has
made a rough estimate that shows that those who use only free television in the terrestrial network could
comprise about 10 per cent of households.
The number of households with only free television in 2012 is in line with the information published by
Teracom in Teracom’s Interim Report January - June 2012, p. 6.
19
20
33
PTS21, 7.4 per cent of households have free television as a sole means of
reception for television in their permanent home. This corresponds to 330 000
households.
2.5.5
Subscriptions for television services broken down according to
form of housing
The households that receive analogue or digital cable television are located
primarily in multiple occupation properties (76 and 81 per cent, respectively).
Figur 13 Television subscriptions distributed by kind of housing
Subscritptions (thousands)
2 500
2 000
1 500
1 000
500
0
Analouge cable
Detached houses
Digital cable
IPTV - via LAN
Multiple occupation propierties
IPTV - via xDSL
No inform ation
Those households that have subscriptions for IPTV via fibre also live primarily
in multiple occupation properties (75 per cent), while households that receive
IPTV via xDSL primarily live in detached houses, terrace houses and semidetached houses (80 per cent). Information about form of housing is estimated
by the operators, as there are no exact values. There is no information at all
On the assignment of PTS, TNS-SIFO has conducted a survey of Hushållens avvändning av fri-tv 2011
[Household use of free television 2011]. File ref. 11-9384.
In the report SVT:s täckningskrav [Sveriges Television’s (SVT) coverage requirements], AB Stelacon has
made a rough estimate that shows that those who use only free television in the terrestrial network could
comprise about 10 per cent of households.
The number of households with only free television in 2011 is in line with the information published by
Teracom in Teracom’s Interim Report January - June 2012, p. 6.
21
34
about the distribution of form of housing for households with subscriptions
for television via the terrestrial network and satellite.
2.6
Bundled subscriptions
‘Bundling’ refers to offers that contain several services, which are offered and
marketed as one offer or with one price list. The most common offers on the
market include various combinations of telephony, television and broadband.
Figur 14 Number of bundled subscriptions
1600
1400
Thousands
1200
1000
800
600
400
200
0
june 2008
june 2009
Fixed telephony & broadband
june 2010
june 2011
june 2012
Fixed telephony, broadband & tv
Other com binations
The number of bundled subscriptions was 1 547 000 on 30 June 2012.
Compared with 30 June 2011, this represents an increase of 142 000
subscriptions corresponding to an annual increase of 10 per cent. The most
usual forms of bundling still comprised the two services ‘fixed telephony and
broadband’, which constituted 733 000 subscriptions and represented 47 per
cent of all bundled subscriptions.
The next most usual bundling comprised the three services ‘fixed telephony,
broadband and television’ and constituted 624 000 subscriptions, which
corresponds to 40 per cent of all bundled subscriptions.
35
In aggregate, there were fixed broadband in 1 467 000 of the subscriptions that
were bundled, corresponding to 48 per cent of all subscriptions for fixed
broadband.
Telia is the largest stakeholder with 41 per cent, or 621 000, of all bundled
subscriptions.
36
3
Use – Traffic
3.1
Call traffic
During the first half-year of 2012, outgoing call minutes from mobile networks
comprised 59 per cent of all outgoing call traffic, which can be compared with
55 per cent during the first half-year of 2011. The total number of outgoing
call minutes reduced during the same period from 21.1 billion to 20.4 billion.
Figur 15 Number of outgoing traffic minutes
25
Billion minutes
20
15
10
5
0
1H 2005 1H 2006 1H 2007 1H 2008 1H 2009 1H 2010 1H 2011 1H 2012
Total
Fixed call services
Mobile call services
The total number of calls from fixed and mobile subscriptions reduced from
7.1 billion during the first half-year of 2011 to 6.8 billion during the same
period in 2012. Calls from the mobile networks comprised 67 per cent of all
calls made during the first half-year of 2012.
During the first half-year of 2012 the average length of a call for calls from
fixed networks was unchanged, 3.7 minutes compared with the previous year,
while the length of calls from mobile networks increased during the same
period from 2.6 to 2.7 minutes.
37
3.1.1
Reduction in call traffic from fixed telephones
The number of outgoing call minutes from the fixed network reduced from 9.5
billion during the first-half-year of 2011 to 8.3 billion during the first half-year
of 2012, which corresponds to a reduction of 13 per cent.
The average number of call minutes per call subscription and month also fell,
from 340 minutes per month during the first half-year of 2011 to 316 minutes
per month during the first half-year of 2012. This corresponds to a reduction
of 7 per cent, or 24 minutes per month.
The number of outgoing call minutes from IP telephony also reduced. During
the first-half of 2011 they were 1.6 billion and one year later 1.5 billion, which
corresponds to a reduction of 7 per cent.
The number of calls from fixed network subscriptions reduced from 2.7 billion
during the first half-year of 2011 to 2.3 billion during the corresponding period
of 2012.
3.1.2
Increase in call traffic from mobile telephones
The total number of outgoing call minutes from mobile telephones increased
from 11.6 billion during the first half-year of 2011 to 12.0 billion during the
first half-year of 2012. The average number of call minutes from a mobile
subscription reduced from 174 minutes per month to 173 minutes per month
during the first half-year of 2012 compared with the same period the preceding
year.
Just more than 4.5 billion calls were made from the mobile networks during
the first half-year of 2012, which is a slight increase of about 36 million calls
compared with the same period a year ago.
3.2
Messaging services
In the material compiled for the Swedish Telecommunications Market we have
only measured the number of SMS messages and MMS messages sent. It is
probable that the reason for the reduction in SMS message volumes results
from several other services being offered for transmission of messages within
the mobile networks, such as iMessage, Viber and chat function apps such as
Facebook.
3.2.1
Reduction in the number of SMS messages sent
There were 8.1 billion SMS messages sent from mobile telephones during the
first half-year of 2012. This is a reduction of 11 per cent compared with the
first half-year of 2011 when 9.2 billion SMS messages were sent. This is the
38
first time that a reduction in the total number of SMS messages sent can be
observed.
Figur 16 Development of number of SMS sent and number of SMS
per subscription and month
10
160
9
140
8
100
Billion
SMS
6
5
80
4
60
3
SMS per month
120
7
40
2
20
1
0
0
1H 2006 1H 2007 1H 2008 1H 2009 1H 2010 1H 2011 1H 2012
SMS in total
SMS per subscription and m onth
The statistics showed already during 2011 that the average number of SMS
messages that were sent per subscription and month had started to reduce.
This reduction continued during the first half-year of 2012, when there were
on average 117 SMS messages sent per subscription and month compared with
138 SMS messages per subscription and month for the corresponding period a
year ago.
For the operators Tre and Telenor, the number of SMS messages sent
increased somewhat during the first half-year of 2012, while they reduced for
the first time for the operators TeliaSonera and Tele2. The average number of
SMS messages sent per subscription and month reduced for all operators
during the first half-year of 2012.
There was a great increase during 2011 in the number of SMS messages sent
from computer systems.22 This increase continued during 2012, as during the
Known as ‘machine to person’. This may, for example, be a reminder of an appointment booked,
mass-mailing for advertising or confirmation of a ticket purchased.
22
39
first half-year just more than 1 billion SMS messages were sent, which is an
increase of 54 per cent compared with the 720 million that were sent during
the first half-year of 2011.
During the first half-year of 2012, 83 million SMS messages were sent from
subscriptions for telematics, that is to say from machine to machine; this is a
reduction of 42 per cent compared with the corresponding period one year
earlier.
3.2.2
Increase in the number of MMS messages sent
The number of MMS messages sent in Sweden increased from 90 million
during the first half-year of 2011 to 114 million during the first half-year of
2012, which corresponds to an annual increase of 28 per cent.
Figur 17 Development of number of MMS sent and number of
MMS per subscription and month
120
1,8
1,6
100
Million
MMS
80
1,2
1,0
60
0,8
40
0,6
MMS per month
1,4
0,4
20
0,2
0
1H 2006 1H 2007 1H 2008 1H 2009 1H 2010 1H 2011 1H 2012
MMS in total
0,0
MMS per subscription and m onth
The average number of MMS messages sent per subscription and month
increased from 1.3 per month during the first half-year of 2011 to 1.6 per
month during the first half-year of 2012.
40
3.3
Mobile data traffic
Data traffic in the mobile networks continues to increase. The volume of data
sent increased by 73 per cent, from 42 300 Terabytes during first half-year of
2011 to 73 300 Terabytes during the first half-year of 2012.
Figur 18 Development of mobile data traffic
Volume per year Tbyte
80 000
60 000
40 000
20 000
0
1H 2007
1H 2008
1H 2009
1H 2010
1H 2011
1H 2012
Traffic for m obile data services (Tbyte)
The total mobile data traffic can be broken down according to different types
of subscription available for mobile data. Subscriptions for mobile broadband
as a stand-alone service sent the largest volume of data, 50 500 Terabytes
during the first half-year of 2012, which corresponds to two-thirds of all data
sent. During the same period, subscriptions for mobile broadband as an addon service sent 20 000 Terabytes, which means that this has more than tripled
since the first half-year of 2011.
The average use per month for the various types of subscription for mobile
data is broken down as follows:
Form of subscription
Data volume
per month
Mobile broadband as a stand-alone service
4.2 Gbytes
41
Mobile broadband as an add-on service
895 Mbytes
Subscriptions for both voice and data, but
without supplement for broadband
134 Mbytes
3.4
Traffic with international roaming
The volume of voice traffic when roaming has been at the same level for the
latest measurement periods (first half-year of the last four years), while the
volume of SMS messages sent within the EU has continued to increase and
also increased during the first half-year of 2012.
Figur 19 Traffic and SMS sent with international roaming
120
Million minutes/SMS
100
80
60
40
20
0
1H 2009
3.4.1
1H 2010
1h 2011
SMS (EU)
SMS (Rest of world)
Calls m ade
Calls received
1h 2012
Unchanged level in call traffic
During the first half-year of 2012, Swedish subscribers abroad made calls for
105 million call minutes, of which 86 million were from EU/EEA countries.
This is a slight reduction from the corresponding period in 2011 when calls for
109 million call minutes were made, of which 88 million from EU/EEA
countries.
42
The number of received call minutes for subscribers abroad amounted during
the first half-year of 2012 to 75 million, of which 65 million were within
EU/EEA countries. This is on the same level as during the corresponding
period a year ago.
The number of call minutes made from foreign subscribers who made calls in
Sweden amounted to 94 million minutes during the first half-year of 2012,
which is a reduction from the corresponding period in 2011 when there were
103 million call minutes.
3.4.2
Swedish subscribers send more SMS messages when they are
abroad
Swedish subscribers sent 89 million SMS messages while abroad during the
first half-year of 2012, of which 66 million were sent from EU/EEA countries.
This represents an increase of 13 per cent compared with the corresponding
period a year ago, when 79 million SMS messages were sent, of which 58
million from EU/EEA countries. The foreign subscribers who were in Sweden
sent 58 million during the first half-year of 2012 and, of these, 53 million were
from subscribers from EU/EEA countries.
3.4.3
Increase in data volumes with international roaming
During the first half-year of 2012, Swedish subscribers used 81 Terabytes of
mobile data when they were abroad and roamed. This is an increase of 44 per
cent since the first half-year of 2011 when they used 56 Terabytes. Almost all
data roaming (78 Terabytes) occurred from EU/EEA countries. Of all data
roaming, 77 per cent occurred within networks that formed part of the
operator’s own Group.
Foreign subscribers who were in Sweden used 62 Terabytes during the first
half-year of 2012, which is an increase of 85 per cent from the corresponding
period in 2011 when they used 33 Terabytes.
43
4
Market development– Revenues
The half-year compilation of data for the Swedish Telecommunications Market
has in previous periods not included revenues, but for the first half-year of
2012 information about revenues for mobile call and data services has been
gathered.
4.1
During the first half-year of 2012, the total revenues from mobile call and data
services amounted to SEK 13.5 billion.
Revenues from telematics and roaming are not included in these figures. The
information about the revenues is contained in the next section.
Figur 20 Revenues from end users for mobile call and data
services
1 106
SEK Millions
Call services
3 367
SMS
MMS
7 723
Data traffic
Other
111
1 219
Revenues from call services were SEK 7.7 billion during the first half-year of
2012, and comprised 57 per cent of the total revenues. Revenues for mobile
data were SEK 3.4 billion, which corresponds to one-fourth of the total
revenues. Revenues from SMS messages were SEK 1.2 billion and revenues
from MMS message were SEK 0.1 billion. Other revenues amounted to SEK
1.1 billion and include, among other things, call and data revenues from some
44
stakeholders that could not break down their subscription revenues into the
two kinds of traffic.
4.1.1
Revenues from telematic services
Revenues from telematic services amounted to SEK 254 million during the
first half-year of 2012. This corresponds to an average revenue per month and
subscription of 13.20 kronor excluding VAT during the first half-year of 2012,
which is 1.20 kronor lower than the average for the whole of 2011.
4.1.2
Revenues from roaming
Revenues from Swedish subscribers’ roaming abroad during the first half-year
amounted to SEK 1 160 million, which is a reduction of 9 per cent compared
with the same period in 2011 when they were SEK 1 268 million.
Figur 21 Revenues from swedish subscribers abroad
1 400
1 200
SEK Millions
1 000
800
600
400
200
0
1H 2008
1H 2009
Call services
1H 2010
SMS
1H 2011
1H 2012
Data traffic
Revenues from voice calls made and received were SEK 725 million during the
first half-year of 2012, which corresponds to 63 per cent of the total roaming
revenues from end users. Revenues from SMS messages were SEK 120
million, which corresponds to 10 per cent of the total revenues, while revenues
from mobile data amounted to SEK 315 million, which comprised 27 per cent
of the total roaming revenues when Swedish subscribers were abroad and used
45
their Swedish subscription. Compared with the same period a year ago, the
proportion of revenues from data and SMS messages increased, while those
from voice calls have reduced.
Figur 22 Development of revenues from international roaming
within EU countries
Price per minute or SMS (SEK)
4,00
3,50
3,00
2,50
2,00
1,50
1,00
0,50
0,00
1H 2009
1H 2010
SMS
Calls received
1H 2011
1H 2012
Calls m ade
The average revenues per minute during the first half-year of 2012 for calls
made from Swedish subscribers who were abroad in another EU country were
2.92 kronor per minute; this is a reduction of 0.45 kronor per minute since the
corresponding period in 2011 when it was 3.37 kronor per minute.
The average revenues per minute during the first half-year of 2012 for calls
received by Swedish subscribers who were abroad in another EU country were
1.03 kronor per minute; this is a reduction of 0.37 kronor per minute since the
corresponding period in 2011 when it was 1.40 kronor per minute.
The average revenues per SMS message during the first half-year of 2012 for
SMS message sent by Swedish subscribers who were abroad in another EU
country were 0.89 kronor per SMS message; this is a reduction of 0.15 kronor
per SMS message since the corresponding period in 2011 when it was 1.04
kronor per minute.
46
The average revenues per Mbyte of data during the first half-year of 2012 for
data used by Swedish subscribers who were abroad in another EU country
were 8.01 kronor per Mbyte; this is a reduction of 12.45 kronor per Mbyte
since the corresponding period in 2011 when it was 20.47 kronor per Mbyte.
The average revenues per Mbyte of data during the first half-year of 2012 for
data used by Swedish subscribers who were abroad in a country outside the
EU were 57.06 kronor per Mbyte.
47
5
Market shares
The market shares for all stakeholders asked are available on the PTS statistics
portal, (statistik.pts.se) under the tab ‘Swedish Telecommunications Market’.
Market shares calculated for revenues, traffic and subscriptions for the fullyears 2006 to 2011 are available. Market shares calculated for traffic and
subscriptions only are available for the half-years during the same period.
The market shares in this Chapter are based on the number of subscriptions
on 30 June of the respective year, unless otherwise stated.
5.1
Fixed call services
The market shares for fixed call services include all subscriptions for fixed call
services, but not pre-selection and prefix subscriptions.
Figur 23 Market shares- subscriptions for fixed call services
100%
90%
4,9
2,2
5,8
80%
10,4
5,8
4,1
6,8
11,3
Per cent
70%
6,0
5,4
7,3
12,5
7,1
6,6
7,7
12,7
9,0
11,0
12,3
8,1
8,3
7,5
7,6
12,7
11,8
10,5
62,9
61,6
61,2
7,5
7,9
60%
50%
40%
76,7
72,1
30%
68,8
66,0
20%
10%
0%
TeliaSonera
Tele2
Telenor
Com hem
Others
TeliaSonera’s market share reduced from 61.6 per cent to 61.2 per cent
between 30 June 2011 and 30 June 2012. The market share for Tele2 has also
reduced during the same period. Telenor and Com Hem’s market shares
increased slightly. The other stakeholders’ aggregate market share increased
most, from 11.0 per cent at the end of June 2011 to 12.3 per cent at the end of
2012.
48
5.2
Mobile call and data services
Market shares for mobile call and data services include all subscriptions for
mobile call and data services, but not subscriptions for telematic services.
Figur 24 Market shares- Subscriptions for mobile call and data
services
100%
1,8
4,5
1,4
5,2
1,1
6,4
1,2
7,8
2,5
8,7
2,7
3,2
9,3
10,3
17,5
17,6
18,1
17,3
16,4
16,3
16,7
31,8
31,8
31,3
31,0
30,6
42,7
41,9
41,1
40,7
39,2
90%
80%
Per cent
70%
60%
32,6
32,5
50%
40%
30%
20%
43,7
43,3
10%
0%
TeliaSonera
Tele2
Telenor
Hi3g
Others
The operator Hi3G has continued to increase its market share during the first
half-year of 2012, which it has done every year since 2006. The market share
has increased from 9.3 to 10.3 per cent between 30 June 2011 and 30 June
2012. Telenor has increased its market share from 16.3 per cent to 16.7 per
cent during the same period. Telia and Tele2 have reduced their market shares
during the same period.
The other operators’ aggregate market share increased from 2.7 to 3.2 per cent
between 30 June 2011 and 30 June 2012; of these, Lyca Mobile was the greatest
with a share of 1.7 per cent of the total market. The remaining had less than
0.5 per cent each.
5.3
Broadband subscriptions
The five largest stakeholders in the market for fixed and mobile broadband
were TeliaSonera, Tele2, Telenor, Hi3G and Com Hem. Together, these
49
stakeholders represented 96 per cent of all subscriptions in the broadband
market.
5.3.1
Broadband in total
TeliaSonera, which is the largest stakeholder in the broadband market viewed
as number of subscriptions, reduced its market share slightly between 30 June
2011 and 30 June 2012.
Figur 25 Market shares- subscriptions for all broadband
100%
90%
80%
Per cent
70%
60%
14,2
12,9
13,3
10,7
10,1
16,0
14,5
12,8
0,9
3,6
5,6
24,6
20,9
20,1
22,1
5,4
8,5
9,9
11,9
38,9
39,1
38,7
36,3
8,9
9,5
8,5
7,5
5,9
9,4
10,9
21,3
21,4
15,7
17,0
36,6
36,2
50%
40%
30%
20%
10%
0%
june 2007 june 2008 june 2009 june 2010 june 2011 june 2012
TeliaSonera
Tele2
Telenor
Hi3g
Comhem
Others
Com Hem’s market share reduced during the year from 7.5 to 5.9 per cent.
Tele2’s market share increased from 15.7 to 17.0 per cent during the same
period. Telenor’s market share increased slightly, and similarly Hi3G’s market
share which increased from 9.4 till 10.9 per cent.
5.3.2
Fixed broadband
TeliaSonera, Tele2, Telenor and Com Hem represented together 81 per cent of
the total market for fixed broadband, viewed as number of subscriptions.
50
Figur 26 Market shares- subscriptions for fixed broadband
100%
90%
80%
15,2
15,6
17,1
17,7
19,4
20,3
17,1
17,6
17,6
18,0
17,9
17,8
24,7
22,3
20,3
18,6
17,2
16,3
4,7
5,5
6,2
7,6
7,6
7,4
38,2
39,0
38,7
38,2
37,9
38,2
june 2007
june 2008
june 2009
june 2010
june 2011
june 2012
Per cent
70%
60%
50%
40%
30%
20%
10%
0%
TeliaSonera
Tele2
Telenor
Comhem
Others
For TeliaSonera the market share increased somewhat from 37.9 per cent on
30 June 2011 to 38.2 per cent on 30 June 2012. The market shares for Tele2,
Telenor and Com Hem reduced during the same period, while the other
operators’ aggregate market share increased the most, from 19.4 to 20.3 per
cent.
5.3.3
Mobile broadband
For the years 2007 and 2008, market shares are shown based on mobile
broadband as a stand-alone service and for the years 2009 to 2012 as the total
number for mobile broadband as a stand-alone service and mobile broadband
as an add-on service.
51
Figur 27 Market shares- subscriptions for mobile broadband
100
90
0,1
2,5
1,8
1,9
2,3
2,8
20,6
20,4
20,3
16,3
16,3
14,6
19,4
24,2
24,0
21,6
21,7
34,0
35,6
35,3
june 2010
june 2011
june 2012
14,0
80
Per cent
70
60
22,3
26,5
14,6
22,4
50
19,8
17,3
40
30
20
48,8
39,7
38,6
june 2008
june 2009
10
0
june 2007
TeliaSonera
Tele2
Telenor
Hi3g
Others
The market shares for mobile broadband reduced for TeliaSonera and Telenor
between 30 June 2011 and 30 June 2012, while they remained unchanged for
Hi3G and increased slightly for Tele2.
Instead, the other operators increased their aggregate market share from 2.3 to
2.8 per cent between 30 June 2011 and 30 June 2012. The largest of the ‘other’
were Alltele with 1.4 per cent of the total market and Netett with 0.9 per cent
of the total market.
5.4
Television services
5.4.1
Total number of subscriptions for television services
As regards the total number of subscriptions for television services, Com Hem
had the largest market share with 44.8 per cent on 30 June 2012, which is a
reduction from 45.1 per cent a year ago.
52
Figur 28 market shares- subscriptions for television services
100%
80%
70%
Per cent
14,4
12,8
8,1
3,4
7,1
6,8
6,6
7,3
11,8
12,1
12,2
15,7
90%
60%
15,6
15,4
6,3
6,5
8,2
9,4
11,2
10,5
21,2
6,4
10,3
5,8
50%
40%
46,2
45,3
47,0
45,9
46,1
44,8
14,8
14,5
13,9
12,8
12,2
11,6
1H2007
1H2008
1H2010
1H2011
1H2012
30%
20%
10%
0%
Boxer
Com Hem
1H2009
Canal Digital
TeliaSonera
Viasat
Others
The group with the others, which comprise Tele2, Telenor and SMATV
operators, had the next largest share at the end of June 2012, and this market
share increased from 15.5 per cent to 21.2 per cent between 30 June 2011 and
30 June 2012. The reason for the increase is primarily Telenor’s purchase of
the company Canal Digital Kabel. TeliaSonera increased its share of the total
television market from 9.4 per cent at the end of June 2011 to 10.3 per cent at
the end of June 2012. The other operators reduced all of their shares on the
total market for subscriptions for television services.
5.4.2
Subscriptions for digital television services
The six largest stakeholders in the digital pay television market on 30 June 2012
were Com Hem, Boxer, TeliaSonera, Viasat, Tele2 and Canal Digital Sverige.
Together they represented 92 per cent of all subscriptions in the digital pay
television market.
53
Figur 29 Market shares- subscriptions for digital television
services
100%
2,8
2,0
2,9
3,4
18,0
14,5
13,7
11,9
12,0
13,1
14,1
14,3
15,5
70%
7,7
5,5
7,6
6,4
60%
11,2
16,5
11,3
14,7
15,0
90%
80%
Per cent
2,0
50%
40%
17,3
20,6
17,9
30%
20%
33,0
10%
13,6
12,6
22,1
22,3
7,6
11,5
16,4
11,5
10,6
21,4
29,4
28,1
24,0
22,8
21,0
1H2008
1H2009
1H2010
1H2011
1H2012
0%
1H2007
Boxer
Com Hem
Canal Digital
TeliaSonera
Viasat
Others
Tele2
Boxer and Com Hem had the largest market shares on 30 June 2012 with 21.0
and 21.4 per cent, respectively. Both reduced their market shares from 22.8
and 22.3 per cent one year ago.
The third largest operator of digital television services is TeliaSonera, which
increased its share to 16.4 per cent on 30 June 2012 from 14.3 per cent on 30
June 2011.
Tele 2 and Viasat had equally large market shares of 11.5 per cent each on 30
June 2012. Tele2 increased its market share from 11.3 per cent and Viasat
reduced its share from 12.0 compared with 30 June of the year before.
Canal Digital Sverige (Canal Digital) represents the greatest change to market
shares, after they sold Canal Digital Kabel to Telenor.23 This explains both the
reduced share from 12.6 per cent on 30 June 2011 to 10.6 per cent at the same
time in 2012 and also the increase of market shares for the group ‘Other’. The
group ‘Other’ comprises Telenor (Bredbandbolaget and Canal Digital Kabel)
In December 2011, Telenor Sverige took over Canal Digital Kabel-TV, a subsidiary of Canal Digital
Sverige, which conducts operations within cable television and IPTV.
23
54
and several SMATV operators. Together, these increased their market share
from 3.4 to 7.6 per cent during the same period, which is the greatest increase
both in number of subscriptions and market shares.
55
Appendix 1 List of participants




























AB Sappa
ACN Communications
Sweden AB
AllTele Allmänna Svenska
Telefonaktiebolaget
AllTele företag AB
Arcstel AB
AT&T Global Network
Services Sweden AB
Bahnhof AB
Bahnhof Unipessoal LDA
BoreNet AB
Boxer TV Access AB
Bredband 2 AB
Bålsta Kabel TV
Canal Digital Sverige AB
Cellip AB
Com Hem AB
DGC Access AB
efftel AB
Fastbit AB
First New Media
Scandinavia AB
Gävle Energi AB
Götalandsnätet AB
HI3G Access AB
IP-Only
Telecommunication AB
Kommunicera i Umeå AB
Lidén Data Internetwork
AB
Ljusnet AB
Lulebo AB
Lycamobile Sweden
Limited





























Net at Once Sweden AB
Netett Sverige AB
Olofströms Kabel-TV
Orange Business Sweden
AB
Ownit Broadband AB
Phonera AB
Qall Telecom AB
QuickNet AB
Rätt Internetkapacitet i
Sverige AB
Sandviken Energi
SAVMAN AB
Spring Mobil AB
TDC Sverige AB
TelaVox AB
Tele2 Sverige AB
Telecom3 Sverige AB
Telenor Connexion AB
Telenor Sverige AB
Teleservice Bredband
Skåne AB
TeliaSonera AB
Telogic A/S
Timepiece-Servicos De
Consultoria Lda
Tyfon Svenska AB
Verizon Sweden AB
Viasat AB
Wireless Maingate Nordic
AB
Voicetech Sweden AB
Voxbone SA
Värnamo Energi AB
56
Appendix 2 Service providers in mobile
networks, June 2012
Net owner
SP/MVNO24
HI3G Access AB
Alltele
Com Hem
Götalandsnätet
Tele2 Sverige AB
(Comviq)
Spring mobil AB
Alltele
Ludo mobil
Freespee
TDC
Devicom
WEB-link
Universal (Timepiece)
Lyca Mobile
Jasper System
Cell Mobile
Cellip
Easy Telecom
Netatonce
Teleman
Alltele
Bahnhof
Bixia
DGC
Svenska Tele i Lidköping AB
iPass
Joors
Mobil2
Mundio
Phonera
Svensk Konsumentmobil AB
Svea Billing
Telavox
Trafikverket
Telogic
Via Telogic:
ACN, Qall telecom, Access2tel,
Telesport, Ringia och Linkcomm
Telenor Sverige AB
TeliaSonera AB
(Halebop)
24
SP= Service Provider, MVNO= Mobile Virtual Network Operator
57
Appendix 3 Report tables
(The Report tables themselves are available in a separate Excel file)
58
Appendix 4 Quality Declaration
B.0 Introduction
‘The Swedish Telecommunications Market’ represents a data compilation
conducted twice annually. The results are presented on a statistics portal
(www.statistk.pts.se) and also in summary form in a report.
B.1 Contents
1.1 Statistical target characteristics
The compilation gathers information about the number of subscriptions
broken down by subscription type, traffic broken down according to kind of
traffic and revenues from the retail market in respect of the market for mobile
call services. This information is reported in certain cases split between private
and business, respectively.
1.2 Objects and population
The target population comprises a sample selection of undertakings that have
conducted operations within the market for electronic communications. The
framework population comprises those undertakings that have given notice to
PTS that they intend to conduct telecom operations according to Chapter 2,
Section 1 of the Electronic Communications Act (LEK). Undertakings subject
to a notification obligation are provided by PTS in a register. In addition to
this, there are also a number of undertakings within the market for
broadcasting and a number of public stakeholders.
1.3 Variables
Data collection is conducted by means of a web questionnaire. The
compilation includes variables as regards:




Subscriptions (number and type)
Traffic volumes (number of minutes and calls broken down according
to kind of traffic)
Revenues (kronor and euro)
Market shares (based on number of subscriptions)
1.4 Statistical measures
59
Data collected is reported as number, in SEK, in EUR, in bytes, in bytes per
second, as an average per housekeeping unit, number per minute and as
number per 1000 inhabitants.
1.7 Study domains
Data is presented in eight domains (groups): fixed call services, mobile call and
data services, Internet services, roaming in Sweden and abroad, television
services, and bundled subscriptions. There are reports broken down into
private and business.
1.6 Reference times
This data compilation relates to the first half of the calendar year 2012.
1.7 Comprehensiveness
The data compilation ‘The Swedish Telecommunications Market’ is an
independent survey, but PTS also gathers in data annually concerning
broadband access lines.
B.2 Accuracy
2.2 Overall accuracy
The Swedish Telecommunications Market is, as regards the half-year, a sample
survey for the half-year. The sample is taken from the target population
described in 1.2 and is based on the market share of the objects surveyed
viewed as number of subscriptions that they have reported in the full-year
compilation. However, the framework population may be smaller than the
target population, an uncertainty that is considered to be low as PTS’s register
quality is considered overall to be good.
The sample includes the largest undertakings within each sub-market and
represents between 96.5 and 99.9 per cent of the market for the various
reporting groups referred to in 1.7. Data compilation has a high response
frequency, 100% for the first half-year 2012 compilation, which means that
there is no attrition of objects.
Partial attrition is reduced in part by the inclusion of responses from previous
years in the web questionnaires to assist the respondents when completing the
questionnaire, and also by the incorporation of certain blocks that require the
respondents to provide an explanation in the event of an excessive deviation
60
from responses provided in previous years. Systematic errors occur, and are
reduced partly by data for various sizes being checked against each other to
identify deviating information.
2.3 Sources of inaccuracy
Besides inaccuracy resulting from the survey being a sample survey, the result
is affected by a further number of sources of error, for instance partial
attrition, under and over coverage and various kinds of measurement error.
1. Estimating
Estimates are made of the half-year data compilation through the responses
from the full-year survey being added to the total for those stakeholders that
are not included in the sampling selection. This means that regard is not taken
to any changes in the form of increases or reductions within that group and
that those increases or reductions seen for the sample are underestimated.
In addition to this there are also estimates, primarily within the reporting group
‘mobile call services’, for break-down into individual questions (break-down in
the form of, among other things, private/business) for individual stakeholders.
These estimates are made then as a break-down on the basis of the previous
responses subsequently submitted by the response object and quality assured
by the information being sent back to the stakeholder for approval.
2. Measurement errors
Measurement errors arise when an undertaking answers the questionnaire but
does not provide the true value. This may be the result of neglect, inadequate
or misunderstood instructions or that it was not possible for any exact value to
be established from the businesses’ accounts. Several undertakings have, for
instance, not had access to reliable documentation for reporting volume data.
3. Processing
The information gathered undergoes processing and if necessary correction,
sometimes following supplementary information from undertakings.
B.3 Timelines
3.1 Frequency
61
The data collection is compiled twice annually, on a half-year and on a full-year
basis. For the half-year compilation, the collection is made with fewer
collection variables and is based on a sample of the target population.
3.2 Production time
Four months; publication occurs approximately one month after data
collection is concluded.
3.3 Punctuality
According to plan, 6 months after the end of the survey period.
B.4 Comparability and coherence
4.1 Comparability over time
For detailed information about breaks in time series, reformulated intervals,
etc., see the tables published on the PTS statistics portal (www.statistik.pts.se).
4.2 Comparability between groups
Certain variables in the data presentation are also included in other statistics:


Housekeeping units. Statistics Sweden (SCB) publishes annually
statistics concerning the number of housekeeping units in Sweden.
Population of Sweden. SCB also publishes annually statistics
concerning the population of Sweden.
4.3 Coherence with other statistics
In the report series ‘The Swedish Telecommunications Market’, the Swedish
Post and Telecom Authority reports annually on the results of the full-year
questionnaire. Since 2003, PTS and SCB process statistics for the full-year
compilation jointly, which results in the fact that the statistics reported by both
PTS and Transport Analysis can be used jointly since 2003. For previous years
there may be certain differences as a consequence of separate statistical
processing having been conducted. There is no corresponding information for
the data collection on a half-year basis.
4.4 Availability and clarity
62
The results of the data collection are presented on a statistics portal in the
form of tables. The results are also compiled in a report, ‘The Swedish
Telecommunications Market first half-year 2012’.
4.5 Forms of dissemination
Both the statistics portal and the report are publicly available on the web. All
information is also published in English.
4.6 Documentation
This document represents the quality documentation prepared.
4.7 Access to primary material
All material is presented in the form of tables on the PTS statistics portal. Data
in the form of raw material can usually be provided to researchers upon
request.
4.8 Information can be provided by


Pamela Davidsson, PTS, telephone +46(0)8-678 57 00, e-mail:
[email protected], or
Bianca Gustafsson Kojo, PTS, telephone +46 (0)8-678 57 00, e-mail:
[email protected]
63

The Swedish Telecommunications Market first half

Transcription

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