Checking into a hotel

www.anglophonie.fr
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Checking into a Hotel
(YouTube, 2011)
http://www.youtube.com/watch?v=wyqfYJX23lg&feature=email
- Good morning. Welcome to the Transnational Hotel. What can I do for you?
- Good morning. My name is Tom Sanders; I have a reservation for a single room for three nights.
- Alright, Mr. Sanders. Let me pull up your reservation.
I can’t seem to find a record of your booking. Did you book the room directly through us or did you use a
hotel reservation service or a travel agent?
- I booked it directly through you. I’ve already also paid a deposit on the first night.
I have a reservation number if that helps.
- Yes, sure. Can I see that, please? Thank you.
Oh I see. Maybe there was a glitch with the booking system. Well, we don’t have any more single rooms
available with the exception of one adjoined room. But you would then be right next door to a family with
children, which might get noisy.
But that’s not a problem. I can upgrade you to one of our business suites, they all come with jacuzzis.
- Oh that sounds nice. But how much more is that going to cost?
- That would of course be at no extra charge to you.
- Oh, wow, thank you.
- My pleasure.
- What about the wireless Internet?
- Oh, it’s really easy. This is your access code and instructions on how to use it.
If you have any problems, feel free to call the front desk.
And this is a list of all the hotel amenities, like the gym and the indoor pool.
- Ah, thank you very much.
- You’re welcome.
Has the valet already taken your car or will you be needing a parking pass?
- Oh, I don’t have a car. I took a taxi directly from the airport.
- Oh, alright. Could I have some form of ID, please? And could you just fill out this registration form?
- Sure. Uhm. Here’s my driver’s licence.
- Thank you. Oh you’re from San Francisco!
- Yes, I am. All the way from the west coast.
- I hope you had a good trip.
- Yes, I did. Thank you. The flight was long, but it was smooth. I slept almost the whole way.
- Oh and is this your first time in the Big Apple?
- Yes, it is. I have a business conference to attend, but I’m looking forward to getting some sightseeing done as
well.
- Well, I’d be more that happy to give you some sightseeing tips if you need any.
- Thank you.
- Alright. I’ve got you all checked into your room. This is your room key. You’re in room 653.
Just take the elevator on the right up to the sixth floor. When you get off the elevator, turn right. Your room
is at the end of the corridor on the left-hand side.
Just leave your suitcase here, and the bellboy will bring it up.
- Great, well, thank you very much.
- If you need anything, please feel free to dial the front desk. Enjoy your stay.
- Thank you.
- You’re welcome.
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Vocabulary
1. a single room
2. pull up
3. a record
4. booking
5. directly through us
6. travel agent
7. a deposit
8. a glitch
9. adjoined rooms
10. right next door
11. noisy
12. upgrade
13. at no extra charge
14. wireless
15. feel free
16. front desk
17. hotel amenities
18. indoor pool
19. some form of ID
20. to just fill out
21. registration form
22. driver’s licence
23. all the way from the west coast
24. smooth
25. almost the whole way
26. to attend
27. I’m looking forward to getting…
28. .. some sightseeing done
29. tips
30. I’ve got you all checked in
31. elevator
32. sixth floor
33. get off
34. corridor
35. left-hand side
36. bellboy
37. to dial
une chambre simple
sortir
enregistrement
réservation
avec nous
agent de voyage
un acompte
un problème (pépin)
deux chambres avec une porte entre elles
juste à côté
bruyant
faire passer à une classe supérieure
sans frais supplémentaires
sans fil
n’hésitez pas
la réception
équipements
piscine intérieure
une pièce d’identité
tout simplement remplir
formulaire d’inscription
permis de conduire
depuis la côte ouest (pour insister sur la distance)
sans heurts
(dormi) durant presque tout le trajet
assister
je suis impatient de
visiter
conseils, suggestions
j’ai fait le nécessaire pour vous enregistrer
ascenseur
6e étage en anglais britannique, 7ème en anglais US
descendez
couloir
à gauche
groom
téléphoner (littéralement: composer le numéro)