1 How to start TERMEXpro

Transcription

1 How to start TERMEXpro
TERMEXpro
4.0
How to start
Preamble, Installation, Support, Getting Started
1
.....................................................................................
Short description
Before you start
Copyright  2005 by Pepperl+Fuchs - EXTEC GmbH
All rights reserved
The publisher reserves the right to alter the information and data contained in this manual without prior notice.
Unless otherwise indicated, the company names as well as other names and data used in the examples are purely
fictitious.
The publisher may have registered patents or pending patent applications for subject matter covered in the manual.
This manual does not give you license to these patents.
Limited warranty:
No warranty is provided for the accuracy of the information contained in this manual. As mistakes cannot be
entirely avoided despite taking the greatest of care, we would be grateful to receive information about any errors
you may discover. The publisher disclaims all legal responsibility or liability for errors as well as for subsequent
damages and claims.
Microsoft, MS, MS-DOS, Windows and Windows-NT are registered trademarks of the Microsoft Corporation.
How to contact Pepperl+Fuchs – EXTEC GmbH
Should you encounter any problems with EXTEC products, please consult the manuals, the online help and
the Q&A file first of all. If you are still unable to solve the problems after studying the above information
carefully, you can contact Pepperl+Fuchs – EXTEC GmbH directly as follows:
1) Internet: http://www.extec.de
2) E-mail: [email protected]
3) Support hotline: Tel. +49(0)711/31 54 55 12
4) Write to the address below
If you need to contact the EXTEC support hotline, please make sure you have the relevant manuals
handy and that you have already completed the questionnaire for mistakes and errors (see Appendix)!
!
Latest information, new products, support, updates, etc.
You can call up the latest information about EXTEC products on the Support page of our web site (Internet
address: http://www.extec.de) or ask to be put on the mailing list for the EXTEC NEWSLETTER, our
regular circular which will then be sent to you automatically. Please consult the EXTEC web site for details
of how to subscribe.
Publisher:
Pepperl+Fuchs - EXTEC GmbH
Schorndorfer Straße 55
D-73730 Esslingen
Germany
2
© Pepperl+Fuchs - EXTEC GmbH
Version: installation_11E.doc/ 14.11.2005
1
.....................................................................................
Table of Contents
Table of Contents
1
2
3
4
1
BEFORE YOU START
4
1.1
SHORT DESCRIPTION .....................................................................................................................4
1.2
PROJECT STRUCTURE ....................................................................................................................6
1.3
BEFORE YOU CREATE YOUR FIRST PROJECT... ............................................................................7
1.4
PROJECT ORGANIZATION..............................................................................................................8
1.5
GRAPHICS OPERATOR PANELS......................................................................................................9
1.6
TEXT OPERATOR PANELS ..............................................................................................................9
HOW INSTALLATION
10
2.1
SYSTEM REQUIREMENTS FOR TERMEXPRO AND EPCA ........................................................10
2.2
HOW TO INSTALL TERMEXPRO................................................................................................11
2.3
REGISTERING THE SOFTWARE....................................................................................................12
PRODUCT HELP
12
3.1
PRODUCT MANUALS ....................................................................................................................12
3.2
EXTEC SUPPORT FOR PROJECT DESIGNERS .............................................................................13
GETTING STARTED...
14
4.1
HOW TO START TERMEXPRO ...................................................................................................14
4.2
HOW TO CREATE YOUR FIRST PROJECT.....................................................................................14
4.3
HOW TO OPEN AN EXISTING PROJECT........................................................................................15
4.4
HOW TO TRANSFER A PROJECT TO THE OPERATOR PANEL ......................................................16
4.5
SAMPLE PROJECTS ......................................................................................................................17
INDEX
18
QUESTIONNAIRES:
APPENDIX A:.............................................................. WE WANT TO KNOW WHAT YOU THINK
APPENDIX B:............................................................................................MISTAKES AND ERRORS
3
© Pepperl+Fuchs - EXTEC GmbH
Version: installation_11E.doc/ 14.11.2005
1 Short description
Before you start
.....................................................................................
1
Before you start
1.1 Short description
The software of the future will be designed to realize extremely complex applications that are easy to operate. In the
past, software was often used by people who either developed it themselves or had special technical knowledge.
This meant, however, that a similarly high level of expertise was demanded of all other users. Present and future
users have a different understanding of computer software from programmers and also employ it for different
purposes. Windows is an excellent operating system in the way it accommodates these new requirements. Thanks to
the standard interface and operating principle, the learning effort for users is reduced to those features which are
specific to the application itself.
The TERMEXpro design software was developed based on this concept and is used to design the operator panels in
the TERMEX instrument series. At first sight, the software looks more like a drawing program than a programming
environment.
It is extremely easy to "draw" your first applications without bothering too much with system-specific details. The
learning phase is supported by the integrated "QuickInfo". As soon as you point to an object with the mouse, a short
help text is displayed.
! Object oriented operation
The program is designed throughout according to the principles of object orientation that are easily understood
since they correspond to daily work routines. Simply by clicking on an object with the right mouse button, for
instance, you open a popup menu which only includes those functions that can be applied to that particular object.
Double clicking with the left mouse button opens a Properties window which lists all individual properties of an
object.
! Project Editor
The Project Editor is used to manage the individual components of a project. Each project consists of screens,
alarms, graphics, fonts, texts and templates. If you need to create a new entry for one of these components, you can
open the appropriate Editor automatically simply by double clicking on the required heading.
4
© Pepperl+Fuchs - EXTEC GmbH
Version: installation_11E.doc/ 14.11.2005
1
Before you start
Short description
.....................................................................................
! Create screens and alarms
After you have created a new alarm or a new screen with the Project Editor, an additional toolbar containing all the
available objects appears on the display. Graphic elements such as pixels, lines, rectangles or bars as well as
complete graphics can be used to design a project. You can also select text, tags, softkeys and trend views. If you
want to insert an object into a screen, you simply click on the appropriate icon in the toolbar with the mouse. Next,
you click on the position at which the object must be inserted in the screen. If you want to change the properties of
an object later, for instance a tag type, you simply double click on that object to open the appropriate dialog.
Alternatively, you can change an object’s properties in the Object Inspector.
! Create fonts
The program has a separate Editor for fonts. Using this Editor, any Windows raster fonts can be used for operator
panels or further processed for customized special characters. The Editor displays an overview of all characters
defined for a particular font. If you want to edit a character, simply double click on it. The character then appears in
an enlarged grid in which each pixel can be set or deleted. Once you have defined a font, you can also use it in other
projects.
! Transfer to the operator panel
After you have created the screens and alarms, the compiler converts them into a form the operator panel can
understand. The operator panel itself is connected to a serial port on the PC. During the transfer, the software
automatically tests the connection to the operator panel and transfers the project to it via the serial port.
5
© Pepperl+Fuchs - EXTEC GmbH
Version: installation_11E.doc/ 14.11.2005
1 Project structure
Before you start
.....................................................................................
1.2 Project structure
The typical elements of a TERMEXpro project and their relationships are shown in the diagram below.
Fonts
1)
Texts
Bars
Tags
2)
Graphics
3)
4)
5)
Text
field
IO
field
6)
Bar
view
11)
7)
Graphic elements
(lines, points,
rectangles, boxes)
Softkeys
8)
Graphics
view
Window
9)
10)
12)
13)
Screens
ALARMS (MULTI)
ALARMS (MONO)
You create a project with the TERMEXpro project design interface on a Windows PC. Projects consist of objects.
Objects can be parts of other objects or assigned to them:
1)
Fonts are required to display texts and tags.
2)
Tags can be part of a text.
3)
Tags are the value basis for bars.
4)
Texts are output in text fields.
5)
Tags can be output in separate IO fields.
6)
Bars are displayed in separate bar views.
7)
Graphics are displayed in separate graphics views.
8)
Graphic elements can be combined in windows.
9)
Graphic elements can be output directly.
10)
Softkeys are inserted into screens (TERMEX 2xx/3xx only).
11)
Fields are inserted into screens.
12)
13)
Fields are inserted into MULTI alarms.
Texts are inserted into MONO alarms (TERMEX 2xx/3xx only).
6
© Pepperl+Fuchs - EXTEC GmbH
Version: installation_11E.doc/ 14.11.2005
1
Before you start
Before you create your first project...
.....................................................................................
1.3 Before you create your first project...
Before you create your first project, there are a number of things you need to consider. Take a few minutes to read
the recommendations and tips described below.
You can make life much easier for the user of an operator panel in the field if you always arrange the dialog
elements in screens and alarms in the same way and assign them the same functions. It makes sense, for instance, to
design the key assignment of the softkey bars consistently within a project. This will ease the learning process for
users and the programmer has less work with programming and documentation. By using templates, you can
simplify future changes to the user interface. If you need to program new screens and alarms, you only have to
insert the additional dialog elements.
TIP: Try to identify the common features of your screens and alarms and generate templates for them!
You can use graphics in bitmap format and customized fonts to design in TERMEXpro. Alternatively, you can insert
graphic elements such as lines, rectangles and boxes into the screens. If you want to insert complex graphics or
graphics that are frequently required (e.g. a company logo), we recommend using bitmaps. If certain parts of a
screen need to be highlighted with borders or lines, it is a good idea to use graphic objects.
TIP: Use bitmaps to insert complex graphics or graphics that are frequently required!
Please note that texts, tags and graphics are always output in fields. Fields are always snapped to an 8-pixel grid in
the X-direction (TERMEX 21x/31x only). The length and height of these fields is always a multiple of the font size.
Fields cannot be positioned arbitrarily, in other words! This fact must also be considered in relation to background
graphics where input and output values need to be input and output at defined positions in tag fields. You should
design your graphics so that the tags can be snapped to an 8-pixel grid position (TERMEX 21x/31x only)! Graphics
and customized fonts require a large amount of memory. You should therefore regularly check your accumulated
project size by compiling the entire project.
IMPORTANT: Fields, graphics, new fonts and graphic elements can only be used on graphic operator
panels! Texts, inline tags and softkeys can be used on text operator panels.
Please remember when designing screens that you can only open a maximum of 50 (TERMEX 21x/31x) or 150
(TERMEX 770) fields at once. Every text, tag or graphic is normally displayed in a separate field. To optimize the
output, you can design text fields with more than one line or use inline tags. This simplifies the alignment of tables
and speeds up your work. You can have up to 255 (TERMEX 2xx/3xx) or 512 (TERMEX 750) screens in one
project.
TIP: Try combining texts and tags in the same field!
Tags, graphics and fonts must be defined before they can be used in a screen. You must differentiate between
definitions and outputs. When you define a tag, for instance, you specify the tag type, the format and the position in
the data block using the Tag Editor. Once tags have been defined, they can be positioned in the Screen Editor using
fields.
IMPORTANT: Each tag is only allowed to be output once in a screen!
Tags require a fixed number of data words in the data block, depending on the tag type. We recommend specifying
the number of tags and their position in the data block before you design your project. You can then begin
programming the host computer at the same time. A total of 178 (TERMEX 2xx/3xx) or 433 (TERMEX 770) data
words are available for tags. Tags that form a group and that must be transferred together should be stored in
directly consecutive positions in the data block. Whole blocks can then be transferred when data is exchanged with
the host computer. Up to 300 (TERMEX 2xx/3xx) or 1000 (TERMEX 770) tags can be defined.
7
© Pepperl+Fuchs - EXTEC GmbH
Version: installation_11E.doc/ 14.11.2005
1 Project organization
Before you start
.....................................................................................
TIP: Combine the internal tags or the tags belonging to one screen in a compact block in the data block!
Alarms provide information about abnormal operating states which may last for a limited period of time and then be
either deactivated or acknowledged. If an alarm is canceled, the original display contents that were hidden by the
alarm are visible again. Alarms are not suitable for indicating permanent states, because only one alarm can be
displayed at a time. Operator panels differentiate between MONO alarms (TERMEX 2xx/3xx) and MULTI alarms
(TERMEX 21x/31x/770). A maximum of 512 alarms are available within a project.
TIP: If your alarms consist of text only, we recommend using MONO alarms (TERMEX 2xx/3xx only)!
1.4 Project organization
The Editors show all the different parts of a project in a tree structure. There are three main levels to differentiate:
! Type
The entries on the top level are differentiated according to their type. There are texts, for instance, tags, graphics,
templates, screens, MONO alarms and MULTI alarms.
! Group
The Group level was introduced to make large projects more transparent. Groups allow types to be further
subdivided. They form Folders that group a set of entries together. For instance, you could define three groups –
Information, Warnings and Errors – to categorize MULTI alarms.
! Entry
Entries are located on the lowest level. An entry is always assigned to a group and a type. For example, an entry can
represent a text list, a tag list, a graphic, a screen, a MONO alarm list or a MULTI alarm list.
8
© Pepperl+Fuchs - EXTEC GmbH
Version: installation_11E.doc/ 14.11.2005
1
Graphics operator panels
.....................................................................................
1.5 Graphics operator panels
Graphics operator panels allow you maximum freedom to design the display. Text and graphic elements can be
combined in any way. Graphics, freely definable fonts, bars, softkey bars, and graphic elements can be used for
project design on a graphics operator panel.
The operator panels have a display size of 240 x 128 pixels (TERMEX 23x, TERMEX 33x) or 640 x 480 pixels
(TERMEX 770). Objects are positioned in the display with pixel accuracy. Graphics operator panels have a
window-oriented user surface for simple display building.
Both MONO alarms (TERMEX 2xx/3xx) and MULTI alarms (TERMEX 2xx/3xx, TERMEX 770) can be output.
The following graphics operator panels are available:
TERMEX 23x
TERMEX 33x
TERMEX 770
1.6 Text operator panels
Text operator panels have an output area of 4 lines times 20 characters. All information is output in a 12 mm high
font. Outputs consist of text or inline tags, which can be positioned anywhere in the lines and columns. A softkey
bar can be assigned to each screen.
Graphics, freely definable fonts, bars, and graphic elements cannot be used on text operator panels.
Only MONO alarms can be output. MULTI alarms are not available.
The following text operator panels are available:
TERMEX 22x
TERMEX 32x
9
© Pepperl+Fuchs - EXTEC GmbH
Version: installation_11E.doc/ 14.11.2005
1 System requirements for TERMEXpro and EPCA
Installation
.....................................................................................
2
Installation
2.1 System requirements for TERMEXpro and EPCA
The following software and hardware is required to install TERMEXpro and EPCA:
•
•
•
•
•
•
•
•
PC with a Pentium or faster processor (or another compatible processor)
Windows 2000 (Service Pack 2 installed) or Windows XP
Hard disk with 70 MB free memory
SVGA graphics card with at least 65536 colors (800x600)
CD-ROM drive
At least 128 MB RAM
Windows-compatible mouse
Free serial port for transferring projects to the operator panel
The following components are not essential, but will considerably increase the speed of TERMEXpro and EPCA as
well as making them generally more convenient to use:
•
•
256 MB RAM (or more)
SVGA graphics card with 1024 x 768 resolution (or higher)
* Windows is a registered trademark of the Microsoft Corporation.
10
© Pepperl+Fuchs - EXTEC GmbH
Version: installation_11E.doc/ 14.11.2005
1
Installation
How to install TERMEXpro
.....................................................................................
2.2 How to install TERMEXpro
TERMEXpro is installed by an automatic setup program. First, insert the EXTEC CD-ROM in your drive. The start
page should appear automatically. If not, you will have to run the <index.html> file on the CD-ROM manually.
Select <Install TERMEXpro> and specify the required operating system. The setup program will then guide you
automatically through the installation procedure.
1) You must have administrator rights on your computer.
2) The setup program requires access to the following system directories:
<\windows>
and
<\windows\system32>.
If you install TERMEXpro in a network, you must be authorized to write in these
directories.
3) If you are installing a full version on your computer for the first time, you will
be prompted to insert the disk containing the unlocking codes. If you are not in
possession of the unlocking codes or if you only want to install a demo version,
select <Cancel>.
If you do not have valid unlocking codes, you will be prompted to insert the disk containing these codes whenever
you start the program. You can unlock TERMEXpro later at any time. The only restriction on the demo version is
that a valid BIN file is not created when you build a project.
If your registration fails, try copying the <register.ini> file manually from the disk to the root directory (the same
directory as ExProjectEditor.exe).
If you received your unlocking code by e-mail, simply copy the <register.ini> file to the root directory (the same
directory as ExProjectEditor.exe).
11
© Pepperl+Fuchs - EXTEC GmbH
Version: installation_11E.doc/ 14.11.2005
1 Registering the software
Product help
.....................................................................................
2.3 Registering the software
When you start TERMEXpro, you will be prompted to insert the disk containing the unlocking codes. TERMEXpro
and EPCA share the same unlocking code.
If you update an existing version to a new version number, you will also need a new unlocking code. You can
request a new unlocking code for updates free of charge at any time as part of our support service
([email protected]), providing your new version has the same main version number. A fee is payable for new
releases with a new version number.
The program prompts you to insert the disk containing the unlocking codes whenever you start the program.
If your registration fails, try copying the <register.ini> file manually from the disk to the root directory (the same
directory as ExProjectEditor.exe).
If you received your unlocking code by e-mail, simply copy the <register.ini> file to the root directory (the same
directory as ExProjectEditor.exe).
You can unlock TERMEXpro later at any time. The only restriction on the demo version is that a valid BIN file is
not created when you build a project.
3
Product help
3.1 Product manuals
All the necessary manuals are installed on your system automatically when you install the software. You can open
these manuals as follows:
1) By opening the Help menu in the appropriate program
2) By selecting <Start/Programs/TERMEXpro/Online Help>
3) By paying a visit to the Support page on our web site (address: http://www.extec.de), which contains all
the latest manual versions.
12
© Pepperl+Fuchs - EXTEC GmbH
Version: installation_11E.doc/ 14.11.2005
1
Product help
EXTEC support for project designers
.....................................................................................
3.2 EXTEC support for project designers
If you encounter any problems with EXTEC products, please consult the manuals, the online help and the Q&A file
first of all. If you are still unable to solve the problems after studying the above information carefully, you can
contact EXTEC directly as follows:
1) Internet: http://www.extec.de
2) E-mail: [email protected]
3) Support hotline: Tel. +49(0)711/31 54 55 12
4) Write to the address below:
Pepperl+Fuchs - EXTEC GmbH
Schorndorfer Straße 55
D-73730 Esslingen
Germany
NOTE: If you need to contact the EXTEC support hotline, please make sure you have the relevant
manuals handy and that you have already completed the questionnaire for defect notifications (see
Appendix)!
13
© Pepperl+Fuchs - EXTEC GmbH
Version: installation_11E.doc/ 14.11.2005
1 How to start TERMEXpro
Getting started...
.....................................................................................
4
Getting started...
4.1 How to start TERMEXpro
To start TERMEXpro, click the <Start> button in the bottom left-hand corner of the screen. Then select
<Programs\TERMEX PRO X.XX> in the menu which appears. Finally, select <TERMEX PRO>.
You can also find all online help, tools and links to the EXTEC web site here.
4.2 How to create your first project
! Click on the “New Project” icon to create a new project
When you start TERMEXpro, the toolbar is displayed at the top of the screen. Click on the <New Project> icon or
select <Project/New...>.
! Select the operator panel type
The <Create New Project> wizard appears next. Fill in all the wizard fields and confirm your inputs by clicking
<Next>. You must also select the operator panel for which you want to design a project here.
14
© Pepperl+Fuchs - EXTEC GmbH
Version: installation_11E.doc/ 14.11.2005
1
Getting started...
How to open an existing project
.....................................................................................
IMPORTANT: The operator panel type for a project cannot be changed later. You should therefore
always check that the operator panel specified for the project is correct.
The following additional settings are required:
Target device:
Operator panel for which you want to create a new project.
Controller name:
Unique name of your controller.
Protocol:
Communication protocol to be used by the operator panel.
Project name:
Unique name of your project.
Path:
Path in which the project will be stored.
Created by:
Author of the project.
System description:
Description of the project. Comment field in which you can enter any text.
! Create a new project with <Finish>
Finally, you are given an opportunity to check all important settings again before you actually create the project by
clicking on <Finish>. The Project Editor is opened next. This is the main dialog for editing a project.
NOTE: TERMEXpro creates a temporary subdirectory for each project with the same name as the project.
All files belonging to the project are saved in this directory.
When you close the project, it is automatically compressed and saved as an EXP file.
! Advanced help
If you need more advanced help, please refer to <Product help>.
4.3 How to open an existing project
! Click on the “Open Project” icon to open an existing project
When you start TERMEXpro, the toolbar is displayed at the top of the screen. Click on the <Open Project> icon or
select <Project/Open...>.
15
© Pepperl+Fuchs - EXTEC GmbH
Version: installation_11E.doc/ 14.11.2005
1 How to transfer a project to the operator panel
Getting started...
.....................................................................................
A new dialog appears listing all files with an <.EXP> extension. Select the project you want to open and confirm it
with <OK>.
NOTE: When you open the Project menu, you see a list of the last opened projects. This list provides a
quick and easy way of reopening recent projects.
! Advanced help
If you need more advanced help, please refer to <Product help>.
4.4 How to transfer a project to the operator panel
After you have finished your project, you must run a consistency check and transfer it to the operator panel. Proceed
as follows to do so:
! Run a consistency check
Select <Project / Builder / Check Consistency...>. All objects in the project that have changed since you last
selected this command are rebuilt. Alternatively, you can select <Project / Builder / Rebuild All...> to rebuild all
objects. If the project is built successfully, <No errors!> is displayed.
NOTE: Always investigate the cause of any warnings or errors before you transfer a project to the operator
panel!
! Transfer the project to the operator panel
If the project is built successfully, you can transfer the created BIN file to the operator panel. To do this, select
<Project / Transfer / Transfer Project to Operator Panel...>.
16
© Pepperl+Fuchs - EXTEC GmbH
Version: installation_11E.doc/ 14.11.2005
1
Getting started...
Sample projects
.....................................................................................
NOTE: The first time you transfer a project to the operator panel, you must select a serial port and set the
communication parameters. The settings in TERMEXloader must be identical to the settings on the
operator panel!
4.5 Sample projects
You can specify when you install the software whether you also want to install the sample projects. If you leave the
settings unchanged, all the sample projects will be installed as well.
You can find these projects in the following subdirectory
<x:\My Documents\EXTEC\TPROnn\Examples>.
X is the drive containing the <My Documents> folder and nn is the version number of TERMEXpro (e.g. TPRO40
for Version 4.0).
17
© Pepperl+Fuchs - EXTEC GmbH
Version: installation_11E.doc/ 14.11.2005
1
Index
.....................................................................................
1 Index
Entries · 8
Projects
Creating · 14
Entries · 8
Groups · 8
Opening · 15
Organization · 8
Tips for your first project · 7
Types · 8
Publisher · 2
G
S
Graphics operator panels · 9
Groups · 8
Short description TERMEXpro · 4
Support · 2
System requirements · 10
C
Copyright · 2
E
I
T
Installation · 10
2000,XP · 11
System requirements · 10
Text operator panels · 9
Types · 8
N
W
Newsletter · 2
Warranty · 2
P
Project
Structure · 6
18
© Pepperl+Fuchs - EXTEC GmbH
Version: installation_11E.doc/ 14.11.2005
!!!
Mistakes and Errors Pepperl+Fuchs - EXTEC GmbH !!!
Please complete this questionnaire if
you wish to notify an error. If you
prefer to report the error by calling us
directly, please make sure
you have all the relevant
information handy.
Which terminal are you trying to design?
(only relevant if the error just affects the terminal)
" BAZ03-G
" TERMEX 22x
" TERMEX 32x
" TERMEX 770
Contact address:
" BAZ03-T
" TERMEX 23x
" TERMEX 33x
Terminal firmware version: _______________
Company:
_______________________
(appears on the display after a reset)
Contact name:
_______________________
Which control computer do you use?
Telephone number: _______________________
In which program did the error occur?
_________________________________________
Program version numbers:
Menu:<Help/About...>
(only relevant if the error just affects the terminal)
" PC with EXTEC protocol
" PLC
" Process control system
⌦PLC type:
________________________
⌦Protocol:
________________________
Version number: _________________________
Are any peripherals also connected to the
terminal?
Which operating system do you use?
(under Control Panel / System)
" Windows 95
" Windows 98
" Windows NT 4.0
" Windows 2000
" Windows XP
(only relevant if the error just affects the terminal)
" Windows 95 OSR2
" Windows 98 SE
SP ____
SP ____
SP ____
Which type of computer do you use?
" Laptop
" iPC
" Desktop
Description of the error
Does the error cause a system crash (exception)?
Is the error reproducible?
" Barcode reader, type:
_________________
" Second keyboard:
_________________
" Scale (" calibratable), type:
____________
#
" Yes " No
" Yes " No
Detailed description of the error:
________________________________________________________________
________________________________________________________________
How can the error be reproduced?
________________________________________________________________
________________________________________________________________
If you see an error message, please make a note of it here:
________________________________________________________________
________________________________________________________________
%%% Please fax to: +49 (0)711 / 31 54 55 29 %%%
%%% [email protected] %%%
!!! We want to know what you think !!!
Your opinion matters to us!
No-one is in a better position to
identify weaknesses than the
customers who actually have to work
with our software. If you are keen to
improve and enhance our software,
we'd like to hear your views. Next
time we specify a new version, we'll
examine all suggestions received one
by one and painstakingly assess their
feasibility. Of course, we cannot include
every single idea that finds its way onto
our desk, but you'd be surprised to know
just how great your influence can in fact be.
Operating system:
" Windows 95
" Windows NT
" Windows 98
" Windows 2000 " Windows XP
Which hardware are you trying to design?
" 22x " 23x " 32x " 33x " 770
" PLC " PCS
Peripherals: " Scanner " Scale " Second keyboard
Terminal:
Cont. comp.: " PC
How large is a typical project?
No. of screens:
_____
No. of messages:
_____
No. of bitmaps:
_____
No. of fonts:
_____
No. of variables:
_____
Program: _______________________________________
Version: _________________________________________
Your PC configuration:
Computer:
Processor:
Memory:
Graphics:
" Desktop " Laptop
" 386
" 486
" Pentium
" ≤ 666 MHz " ≤ 999 MHz " ≥ 1000 MHz
" 32 MB " 64 MB " 128 MB
" 256 MB " 512 MB " ≥ 1024 MB
" 640x480 " 800x600 " ≥ 1024x768
" 256 colours " HiColor " TrueColor
How do you rate the software?
Please rate each item on a scale from 1 to 6
(1 = excellent, 6 = useless, --- = don't know)
Concept / idea:
_____
Installation:
_____
User friendliness:
_____
Familiarisation:
_____
Speed:
_____
Manual:
_____
Online help:
_____
Support:
_____
Your suggestions for improving and enhancing the next version
Please fax your reply to:
Pepperl+Fuchs - EXTEC GmbH
Schorndorfer Straße 55
D- 73730 Esslingen
Sender:
Name: _______________________
Phone:_______________________
Criticisms of the software
Address or company stamp:
!!! Please fax to: +49 (0)711 / 31 54 55 29 !!!

Documents pareils