Networked Society City Index

Transcription

NETWORKED
SOCIETY
CITY INDEX 2013
APPENDIX 2 – CITY PROFILES
Contents
Introduction4
#1 Stockholm
5
#2 London
6
#3 Singapore
6
#4 Paris
7
#5 Copenhagen
8
#6 Oslo
9
#7 Hong Kong
10
#8 New York
11
#9 Helsinki
12
#10 Tokyo
13
#11 Los Angeles
15
#12 Miami
15
#13 Seoul
16
#14 Taipei
17
#15 Sydney
18
#16 Moscow
19
#17 São Paulo
20
#18 Istanbul
21
#19 Beijing
22
#20 Shanghai
23
#21 Buenos Aires
24
#22 Johannesburg
25
#23 Mexico City
26
#24 Manila
27
#25 Jakarta
28
#26 Delhi
29
#27 Cairo
30
#28 Mumbai
31
#29 Lagos
31
#30 Karachi
32
#31 Dhaka
33
Ericsson Networked Society City Index 2013 – APPENDIX 2 – CITY PROFILES 3
introduction
This study aims to provide insights into how cities could use ICT to improve their socioeconomic and environmental impact, and to inspire the development of networked cities
worldwide. The Networked Society City Index 2013 draws on data from 31 cities around the
world. The sample ranges from cities in developing economies in South Asia and Africa to
developed cities in the USA and northern Europe. However, the list is not exclusive. The
selection here is based on a list of the world’s largest cities, with additional cities with strong
ICT development and/or interesting aspects. The Networked Society City Index 2013 is open
to other cities and we hope that the list will continue to grow.
The city profiles provide the reader with city-specific
results in the six dimensions of the composite index,
describing their current state in terms of ICT maturity
and socioeconomic and environmental development.
The city profiles are designed to generate interest in
issues related to ICT maturity and triple bottom line
(TBL) development on a local level. They do not
provide the reader with answers, but point out
interesting results from the index that could be
transformed into policy-relevant discussions at both
local and national levels.
While the indicators of ICT maturity dimensions
measure input to ICT development, the TBL indicators measure output of social, economic and environmental development in cities. The charts present
the results of the city in each of the six dimensions of
the index relative to other cities included in the study.
The axis of the chart goes from zero to the top value
in each dimension.
TY
ILI
B
DA
SO
CIA
L
R
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FF
INFRASTRUCTURE
US
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TRIPPLE BOTTOM LINE
ECONOMIC
ICT MATURITY
A
TA
AG
N
ME
ON
E
IR
NV
E
The complexity in the relation between environmental development and increased ICT maturity is highlighted by the lighter color shading.
ECONOMIC
4 Ericsson Networked Society City Index 2013 – APPENDIX 2 – CITY PROFILES
US
AG
E
INFRASTRUCTURE
T
EN
NM
EN
O
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INFRASTRUCTURE
Stockholm
INFRASTRUCTUR
INF
ICT MATURITYI
INFRASTRUCTURE
ICT MATURITY
AL
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
ICT MATURITY
US RDA
FOAGE
AF
IALENT
NM
O
VIR
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
Stockholm performs very well
EN in the
Stockholm
three ICT dimensions, including ICT
usage. Despite the highest scores in
#1a slightly
individual and market use,
US
Stockholm
AG
lower
performance in technology
E
usage (penetration rates in computers, mobile phones,
smartphones NTAL
US
AG
US
ME
E that the city
and tablets) indicates
to
AG
ON should continue
E
VIR
N
E
invest in ICT in order to maintain
its leading position.
T
Stockholm’s ambitious
plan to
EN
NM
O
IR
provide fiber Eaccess
to
its homes and
V
N
businesses makes it one of the most
NT
fiber dense cities globally
FurtherME
SORON
ITY
I
C
more, Stockholm
has
a
tradition
of
BIL
V IA
URSDA
L
EN
A
GE
FO
early and rapid rollout of mobile infraAF
structure dating back to the very first days of mobile
SO
ITY
communication.
CI A recent example of this advanced
BIL
AL
DA
R
position in mobile communications technology
is the
FO
AF
launch of LTE in Stockholm in as early as 2009. In the
index, Stockholm ranks #2 in the ICT infrastructure
NT
ME
assessment afterONLondon,
followed by Paris and
Stockholm
VIR
N
Singapore.
E
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
ECONOMIC
Stockholm ranks well above
average
TY
ILI
AB of the index.
in the social dimension
D
OR
The city performsAFFequally well both
US as in
in health and education as well
AG
E
social inclusion. However, Stockholm is facing challenges regarding
CI
IAL
The environmental dimension lowers
N
IRO
V
the overall
result
for Stockholm and
TY
EN
SO
ILI
CIA
AB
leaves
room
for
improvement
despite
D
L
R
FO
AF the overall high ranking. As in many
T
#1
N
TY
SO NME
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CI
developed cities, the Dstandard
of
AB
AL
IRO
V
EN
OR
living puts stress Aon
FF the environment
and induces climate change.
does gain
L
#1 Stockholm
TA
U
EN
TY
SO fact thatSA
M
from the
a
large
part
of
its
energy
G
N
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E
CI
AB
AL
IRO
D
V
non-fossil energy sources, and
EN from Fthe
OR lack of hazardAF
TY
I
ous air pollution.
S
L
OC
AL
BI
ME
TRIPPLE BOTTOM LINE
N
IRO
V
EN
ON
SO
NT
ME
E
AL
E
TRIPPLE BOTTOM LINE
AG
AG
VIR
ECONOMIC
ECONOMIC
US
#1
OC
TRIPPLE BOTTOM
TRIPPLE
LINE
BOTTOM LINE
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B
DA
OR
F
NT AF
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CIA
The city
also gets a high score in the
V
EN
economic dimension. Stockholm
ranks highest in economic competitiveness and is equally strong and
U
well above average inSAbusiness
GE
startups, employment in knowledgeintensive services as well as in tertiary educational
attainment. However, Stockholm is notUSamong
the top
AG
E
Y
five in GDP per capita.
T
S
ILI
ECONOMIC ECONOMIC
SO
FO
EN
MPPLE
LINEBOTTOM LINE
ITY
BIL
N
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A
NT
ME
AG
ECONOMIC
V
EN
US
ECONOMIC ECONOMIC
ECONOMIC
TRIPPLE BOTTOM LINE
Stockholm is the highest ranked city in the Networked
Society City Index, having achieved a high score in all
dimensions and variables of the index. Stockholm has
a long, proven track record of focused initiatives and
TY
programs to drive
of ICT infrastructure.
SO
ILI the progress
CIA
AB
D
LSwedish telecom market in
R
With the deregulation
of
the
O
F
AF
the early 1990s, the city adopted an ambitious plan to
provide fiber access to both homes and businesses.
This year, the target of having every multi-tenant
building connected#1
to fiber was reached, making
Stockholm one of the most fiber dense cities globally. A
third place in TBL performance leaves room for develL
opment, especially
in the economic
and environmental
TA
US
EN
AG
M
N
dimensions. E
O
IR
T
IR
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The city accounts for about 30 percent of Sweden’s GDP.
The last decade has seen a significant number of jobs
created in high technology companies. Stockholm has a
highly skilled workforce and strong research and development – and some of the world’s most advanced users of
ICT. A major ICT center is located in Kista, in northern
Stockholm. The number of ICT companies in the Stockholm region has grown dramatically in recent years.
N
ME
E
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The service industry, which accounts for roughly 85
percent of jobs in Stockholm, in combination with the
almost total absence of heavy industry (and fossil fuel
power plants) make Stockholm one of the world’s
cleanest metropolises.
US
L
TA
EN
M
ON
ECONOMIC
The capital of Sweden offers an environment for life
and business that scores high in most of the contextrelated dimensions. The Stockholm metropolitan area
with 2.1 million inhabitants, home to 22 percent of
Sweden’s population, is the most populous city in
Sweden and on the Scandinavian Peninsula. Stockholm municipality has a population of 890,000.
AF
AG
V
social sustainability and
EN could offer more equal life
opportunities to all of its residents.
L
#1 Stockholm
A
RD
#1
US
The open city-owned
fiber network
SO
Stockholm
CI
Ausers
allows individual
to choose
L
their own network service provider.
This competitive market with multiple
suppliers provides the users with
competitive prices and affordable
connections to the digital world.
TY
ILI
AB
D
OR
F
AF
Stockholm
#2 London
London, the capital city of England and the UK, has an
estimated 8.3 million residents (2012), accounting for
CIA
L
INFRASTRUCTURE
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ON
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EN
NT
E
NM
O
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EN
ITY
SO
BIL
A
RD
INFRASTRUCTURE
E
L
TA
EN
AG
E
TRIPPLE BOTTOM LINE
AG
#2
US
ECONOMIC
US
CI
VIR
EN
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
TRIPPLE BOTTOM LINE
ECONOMIC
ECONOMIC
AL
there is room
for improvement.
SOAF
ITY
CI
BIL
AL
London performs well
DAabove average
R
FO
AF
in the social dimension
of the index in
total, especially in health, where
US
GE
#2
initiatives
such as the London AHealth
Programmes and Electronic Patient
Record (EPR) system to share patient information
L
across organizations
have been
TA implemented over the
US
EN
AG
NM
E
last
decade.
However,
because
London is a city with
O
London
VIR
EN
socio-economic inequalities,
increasing
availability of
NT
Egroups
M
health care in certain
is
an
important
issue.
ON
FO
RASTRUCTURE
ECONOMIC
The city scores high in the economic
dimension. London, the unchallenged
SO
ITY
Cbusiness
BIL
IAL
center of the UK, has
DA a
R
FO
strong economy withU a relatively
high
AF
SA
GE also perGDP per capita. London
London
NT
ME
N
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY ICT
ICTMATURITY
MATURITY
AG
AL
NT
E
NM
E
ICT usage scores high
for London
O on
VIR
EN The
an individual and market level.
city also performs well in technology
use, with high penetration rates in
computers, mobile phones, smartLondon
phones
and tablets.
US
U
SA
AG
GE
E
London’s ICT infrastructure is exUS
AG
panded, especially in terms of
E
broadband quality, fixed and mobile
T
NT
broadband and international
internet
EN
ME
N
NM
O
O
R
IR
V
I
bandwidth capacity,
where
London
is
NV
E
EN
ranked as number one in the Networked Society City Index. London has a good availT
TY
Y
SO
S
EN
ILIIT in
OC
CI a
ability of ICT, with
AB
BIL
ANLM large amount of Wi-Fi hotspots
IA
A
D
O
L
RD
R
I
R
O
V
FO
the city, goodENfiber
penetration and internet
AF
FFaccess.
A
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
A
ECONOMIC
ICT MATURITY
SO
FF
TRIPPLE
TRIPPLEBOTTOM
BOTTOM
TRIPPLE
LINE
LINE BOTTOM LINE
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ILI
AB
D
OR
A
US
ECONOMIC
V
EN
The environmental dimension lowers
TY
theBoverall
result
for London, and has
SO
ILI
CIA
A
D
Limprovement. The
R
room
for
further
O
#2
F
#2
AF
city has an impact on climate and its
NT
E
M
ON
use of resources is relatively high.
VIR
EN
However, as with most
developed
ALL
US
TA
NT
U
AG
SA
EN
ME
#2
cities, London performs
well
regarding
pollution,
M
N
GE
E
ON
RO
IIR
SO
ITY
demonstrating
that actions toEENNVVimprove
theBILenvironment
CI
A
AL
D
are implemented in the city.
OR
FF
ECONOMIC
#2 in the Networked Society City
London ranks second
Index and it performs very well in all six dimensions of
the index. Above all, London has a very well developed
L
ICT infrastructure.
It scores above
average in all TBL
TA
US
EN
GE
NM
areas, apart Afrom
the environmental
dimension, where
O
IR
FF
A
AF
ECONOMIC
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The metropolitan area generates approximately 30
percent of the UK’s GDP. London is one of the world’s
leading financial centers: finance is its largest industry,
and its financial exports make the city a large contributor to the UK’s balance of payments. London has over
480 overseas banks, more than any other city in the
world. Over 85 percent of the employed population of
Greater London work in services industries and more
TY
than 100 of Europe’s
500SOlargest
companies have their
ILI
CIA
AB
D
L
R in central London.
headquarters
A
growing number of
O
F
AF
technology companies are based in London, notably in
East London Tech City.
forms well in economic competitiveness and above
average in business startups, employment in knowlY
US
edge-intensive services
as in tertiary
educational
IT
SO
TYas wellS
AG
BIILLI
OC
CIA
E
AB
DA
IALL
attainment.
R
D
OR
FO
ECONOMIC
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London is a leading global city, with strengths in the
arts, commerce, entertainment, fashion, healthcare,
media, tourism, and more. It is the world’s most-visited
city. Its universities form the largest concentration of
higher education in Europe.
ECONOMIC
12.5 percent of the UK population. The London metropolitan area is the largest in the EU with a total population of 13.6 million.
The ICT marketS in London has a large
ITY
OC
BIL
IAL
number of worldwide
network operaDA
R
FO
AF
tors, and even though there is more
data center space in London than in
many other European cities, limited
London
London
data space
is still an issue. This
reflects what seems to be a competitive market with
multiple suppliers. According to the index, the ICT
market inLondon
London offers competitive prices.
#3 Singapore
Singapore, with its 5.3 million inhabitants, is a global
financial, industrial and technological hub, and has
emerged as a leader in the green ICT economy. Its
success in ICT can be explained by a highly skilled
workforce, business-friendly climate, great logistics and
its central location.
Singapore offers its inhabitants one of the highest living
standards in Asia. In 2012, the city was the highest
scoring Asian city in Mercer’s Quality of Living Survey.
Moreover, Mercer rated Singapore as having the best
infrastructure in the world.
When it comes to sustainability, Singapore’s government has stressed the importance of green and clean
cities. For example, Singapore was the first city to use
INFRASTRUCTURE
L
TRIPPLE BOTTOM LINE
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INFRASTRUCTURE
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ICT MATURITY
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of smartphones and tablets.
TY
ILI
AB
Singapore has a highRDscore
in the
O
FF
social
dimension Aand
performs well in
#3
terms of health and social inclusion.
US
AGand
The infant mortality rate is low
E
the averageTAlife
expectancy is high.
L
US
N
AG
ME of the lowest. However,
The unemployment
rate isONone
E
IR
V
educational attainmentENamong the citizens is not as
high
as in other high-performing cities in the social
Singapore
dimension.
SO
T
EN
NM
O
VIR
The city scores well in the economic
dimension. Singapore has high
productivity and ranks high in the Y
T
SO
US
ILI
CIfuture competitiveness
AG
owing
to
AB a
AL
E
RD
O
F
good business environment
AF with
many business startups. For example, Singapore ranks
as number one on the World Bank’s ranking of the ease
of doing business. While Singapore has a high level of
tertiary educational attainment among the citizens,
T
EN knowledge-intensive services is not as
employment
in
NM
O
high asENinVIRmany other top-performing cities.
Singapore
INFRASTRUCTURE
ECONOMIC
EN
Singapore performs below average in the environmental
TY
SO
ILI
CI The CO2 emissions in the city
dimension.
ABare above
AL
D
R
FO
average and the energy consumption
AF is high, especially
INFRASTRUCTURE
INFRASTRUCTUREINFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITYICT MATURITY
A
RD
FOL
ANFTA
E
Singapore performs
AG well in the ICT
M
E
ON
VIRof ICT.
dimension, including the usage
EN
The city has one of the highest scores
AL
in technology use,
US with a high pen-ENT
US
AG
M
AG
E
ON
etration rate for smartphones,
comE
VIR
EN
puters and tablets. While the score in
Singapore
individual
use is not as high, the usage is above average. The city performs better in market and public use,
US
with good open data services and above-average
AG rate
E
of electronic payments.
T
EN
NM
O
VIR
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
ICT MATURITY
INFRASTRUCTURE
CIA
TRIPPLE BOTTOMTRIPPLE
LINE
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LINEBOTTOM LINE
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EN
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AF
E
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ECONOMIC
N
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ON
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TA
EN
AG
E
AG
ECONOMIC
#3
ECONOMIC
AG
US
ECONOMIC
US
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#3
US
ECONOMIC
L
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ECONOMIC
CIA
TRIPPLE BOTTOM LINE
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A
NT
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E
SO
FF
US
NV
TY
ILI
AB
D
OR
CIA
of fossil
fuels. On the other hand, the
ITY
S
BIL
CIA the city is very low.
#3
A
pollution
levelOin
D
L
OR
F
AF This is probably an outcome of the
city government’s focus on the green
T
EN
Y
NM
L
SO ICT A
LIT
O
city Iand
green
solutions
such as
CIA NT
US DAB
VIR
A
EN
R
MLE
GE Electronic Road
Othe
N
Pricing
(ERP)
F
O
#3
AF
VIR
EN
System to manage road congestion.
The city also has a
TY
SO
low amount
of
waste
per
capita
and
a
highBrecycling
rate.
ILI
C
ECONOMIC
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TRIPPLE BOTTOM LINE
Singapore ranks #3 in the Networked Society City Index
and performs equally well in usage, infrastructure and
TY
SO
affordability. It has
ranking among the Asian
ILI the highest
CIA
AB
D
L
R
O
cities. TheFInfocomm
Development
Authority of SingaF
A
pore (IDA) was formed in 1999 in response to the
growing convergence of information technology and
telephony. Since 2005, IDA’s work has been guided by
#3 2015 master plan, which seeks to
the Intelligent Nation
transform Singapore into “An Intelligent Nation, A Global
City, Powered by Infocomm.” In 2012, Singapore had
L
rolled out fiber
to 95 percent Nof
TA all properties. Both
US
E
AG
NM speeds are relatively high.
E
fixed and mobile
broadband
O
VIR
EN of the highest penetration rates
Singapore also has one
ICT MATURITY
MIC
modern toll roads. During the last decades, many green
initiatives have been launched in both the public and
private sectors. According to the National Climate
Change Secretariat in Singapore, the city’s green ICT
industry comprises more than 80 of the top 100 software and service companies in the world.
SO
BI
DA
OR
F
AF
Singapore performs
well in fixed and
EN
US
AG
E
mobile broadband quality, and the
infrastructure access is also very
TY
SO
ILI
CI
good. Of Singapore’s
AB
AL ENTresidential and
D
R
NM
FO
non-residentialNVpremises,
95 percent
IRO
AF
E
can access the ultra-high-speed Next
Generation Nationwide
Broadband Network, which
NT
TY in
SO None
ME of the most fiber-dense cities
makes Singapore
ILI
CI
AB
AL
IRO
D
V
OR
EN
the world
FF
A
The mobile phone
tariffs are low in the
TY
SO
Singapore
ILI
AB
city, but the fixedCIAbroadband
prices
L
D
R
FO
AF
are not as low as in many other high
-ranking cities. On the other hand, the
citizens have a very fast broadband
Singapore
connection.
The IP transit prices are
relatively high compared to other cities of similar
performance in ICT, which is a disadvantage in terms of
global competition.
Singapore
#4 Paris
Paris is the cosmopolitan capital of France, with 2.2
million people living in the central city and almost 12
million people in the metropolitan area. The population
density is one of the highest in the developed world,
only slightly lower than Manhattan.
Paris’ economy has gradually shifted towards high valueadded service industries and high-tech manufacturing.
However, it remains an important manufacturing center of
Europe, especially in industrial sectors. The Paris Region is
home to the headquarters of 30 Fortune Global 500
companies. Paris Region is one of Europe’s biggest
providers of jobs in IT and has around 70 schools and
universities providing high-level IT and telecommunications courses to more than 20,200 students each year.
Paris is ranked #4 in the Networked Society City Index.
The city performs exceptionally well in all ICT and the
ITY
BIL
DA
R
SOAFFO
CI
AL
INFRASTRUCTURE
SO
O
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INFRASTRUCTURE
ICT MATURITY
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ICT MATURITY
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Paris performs
well in the social
L
ITY
BIL somewhat
dimension. However, itDAis
OR
FF
below its peers inAterms
of educational
attainment and infant mortality rates.
US
The
#4 city is facing the challengeAGof
E
TY
I
S
L
I
OC
unemployment.
Paris has taken
AB
IAL
D
R
FO
actions toAFimprove
social sustainability. For example, a
major urban renewal project, including
various economic,
L
TA
US
EN
AG
M
cultural, housing,
transport
and
environmental
projects,
E
ON
Paris
VIR
was launched in 2007 to
EN achieve better integration of the
#4 NT
Erevitalize the metropolitan economy.
city’s districts and to
NM
EN
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O
VIR
TY
ILI
SO
INFRASTRUCTURE
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The city performs well above average
L
TA
US
in the economic
dimension. Paris’Y
EN
AG S
T
NM
E OC
ILI
O
R
has
gradually
shifted
I
Ieconomy
AB
AL
V
RD
EN
O
F
towards high-value-added
AF service
US
AG manufacturindustries and high-tech
E
ing, and the city’s GDP per capita is
high. Paris achieves a good result in economic competitiveness, mainly in business startups, employment in
knowledge intensive services, patents and tertiary
educational attainment, having a lowerUscore
in busiSA
Paris
GE
NT
E
ness startups.
NM
EN
INFRASTRUCTURE
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ICT MATURITY
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CIA
AB city’s environmental
The
performance
L
RD
FO
AF is particularly strong on the pollution
TY
SO
ILI the general
CI
indicator. In recent years,
AB
AL
D
R
FO been improved
livability of Paris has
T
AF
EN
M
by reducing
pollution and improving
ON
#4
VIR
EN
facilities for transportation, including
cycle paths, pedestrian districts and faster metro lines.
Y climate
Paris performs
around average in theTAareas
SO
ITof
L
CI
BIL
US
AL
EN
DAconsumption
AG and has less energy
M
R
and CO2 emissions
E
FO
ON
AF
VIR
than the average, which is especially
good compared to
EN
Paris
other
cities in developed countries.
ECONOMIC
While Paris performs above average
in the ICT usage, it performs worse
than many comparable highly-developed
cities. Paris has a well-develParis
oped open data source environment
and scores high on individual usage.
US
INFRASTRUCTURE
AG
E
NT
ME
NV
N
IRO
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
EN
INFRASTR
ICT MAT
INFRASTRUCT
ICT MATURIT
O
VIR
BOTTOM LINE
T
E
AL
NT
ME
N
O
VIR
EN
US
AG
E
ECONOMIC
AG
#4
EN
NM
TRIPPLE BOTTOM LINE
US
ALby a modest
However, the overall
result is affected
US
NT
AG
ME
NFor
E
adaptation to new technologies.
example,
Paris has
O
IR
NV
a rather low penetration rateEof
smartphonesUand
SA
GE
tablets.
Paris scores very high in access to
ICT in general and is top performing
in terms of high-speed mobile
T hotspots. A few
broadband and Wi-Fi
EN
US
AG
NM
O
years ago, the Vcity
of
Paris contracted
E
R
I
EN
the second largest mobile telecommunications operator in France to supply and integrate
TY
an urban Wi-FiSOnetwork
in the city, resulting in very
ILI good
CI
AB
AL
D
access to free wireless broadband for bothFFcitizens
and
OR
A
visitors. While large investments
have
been
made
in
T
EN
fiber technology,Omore
needs to be done. The city also
NM
VIR
performs wellENin
broadband quality.
SO
CIA
L
ECONOMIC
ECONOMIC
ITY
BIL
DA
R
FO
AF
ECONOMIC
TBL dimensions. Fiber is accessible in a number of
districts and
a few years ago, Tlarge
investments were
AL
US
N
AGtechnology, aiming
ME
made in fiber
for
Paris to be the
N
E
O
VIR
EN for high-speed access.
leading European region
#4
ONOMIC
PLE BOTTOM LINE
ECONOMIC
#4
Paris scores high
in the ICT affordSO
ITY
CI
BIL
ALLow tariffs in fixed
ability dimension.
DA
R
FO
Paris
AF
broadband
together with low transit
prices indicate that Parisian citizens
possess a competitive market with
reasonable prices. Mobile phone
tariffs have been quickly decreasing due to the fierce
competition driven by the last entrant in the market.
Paris
#5 Copenhagen
Copenhagen is the capital of Denmark. With an urban
population of 1.2 million and a metropolitan population
of 2.0 million it is Denmark’s most populous city. Since
the completion of the transnational Øresund Bridge,
Copenhagen has become increasingly integrated with
the south of Sweden. Together they are slowly merging
into an Øresund region with about 4 million people.
Copenhagen has some of the highest gross wages in
the world. Lower taxation of foreign specialists has
made Denmark a more attractive location for foreign
labor. However, income taxation in Denmark and
Copenhagen is high and the city is ranked among the
most expensive in Europe.
Copenhagen is the cultural, economic and governmental center of Denmark and it is regarded as one of the
financial centers of Northern Europe. Life sciences is an
important sector and R&D plays a major role in the
economy. Copenhagen is taking a leadership role in
sustainable innovation. The city has committed to
carbon neutrality by 2025 and 40 percent of its citizens
regularly commute by bicycle.
Copenhagen achieves the fifth highest ranking in the
Networked Society City Index. It performs well above
average in all six dimensions of ICT and TBL. Copenhagen is the ICT center in Denmark and the region is
particularly advanced in areas connected to the use of
ICT in specific areas such as health and robot technology, energy technology and network technology, mobile
communication and software development.
NM
AL
NT
E
NM
AG
E
INFRASTRUCTURE
INFRASTRUCTURE
A
US
INFRASTRUCTURE
INFRASTRUCTURE
ITY
FO
AF
INFRA
#6
US
AG
E
L
TA
EN
M
ON
VIR
EN
US
AG
ECONOMIC
ECONOMIC
CI
BIL
L
E
While Oslo performs exceptionally well in the TBL part of
the index, it is ranked #6 in the overall Networked Society
City Index. Despite the growth of the ICT sector, a furtherenhanced ICT infrastructure would advance the city to a
US
AG
higher level. As TICT is a key tool in all types of business,
E
N
E
M
government
and
households,
further
investments
are
N
O
VIR
essential
EN to spur progress in all sectors of Oslo society.
SO
A
RD
E
ECONOMIC
ECONOMIC
T
EN
While internet accessibility
in CopenNM
IRO
V
hagen is good,
the
overall
result
is
EN
lowered by a low score in Wi-Fi
hotspots. Broadband
NTquality is fairly
SO NME
C
O
good in terms of
speed
in both fixed
I
VIR AL
EN
and mobile broadband.
CIA
AL
NT
ME
N
O
VIR
EN
AG
E
NM
IRO in
Copenhagen performs fairly Ewell
NV
ICT usage. A relatively low penetraCopenhagen
tion level of mobile subscriptions and
tablets is balanced by a higher
US
AG
penetration rate of smartphones and
E
computers.
On
an
individual
level,
the
Copenhagen
usage is well developed and as numbers of computers
US
and connectivity suggest, the population is willing
to
AG
E
test and embrace new technology.
SO
FF
F
A
ATF
N
US
AG
E
TY
ILI
AB
D
OR
TRIPPLE BOTTOM LINE
ECONOMIC
#6
ECONOMIC
ECONOMIC
TRIPPLE BOTTOM
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LINEBOTTOM LINE
Copenhagen is ranked highest of all cities in the enviT
EN
ronmental
dimension. It is a clean city
NM
TY
O
SO
ILI
IRCopenhagen
B
V
CIA
with
very
low
levels
of pollution. Due
A
EN
L
RD
O
F
F
#5
to
the
high
living
standard,
CopenhaA
gen,
like
all
developed
cities,
contribT
TY
SO
EN
ILI terms of
CI NM
B
utes
to
climate
change
in
A
OAL
RD
VIR
FO
EN
L
FA
use
of
resources
(waste
and energy)
A
T
US
#5
EN
AG
M
and
CO2
emissions.
However,
E
ON
VIR
EN
compared
countries,
TY
SO to other cities in developed
ILI
CI
AB
AL performs well in these areas.
D
Copenhagen
O
LR
TRIPPLE BOTTOM LINE
ECONOMIC
CIA
L
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
AB
RD
FO
AF
Oslo is the economic and governmental center of Norway
and has a strong, diversified economy. The city is a hub
of Norwegian trade, banking, industry and shipping. It is
an important center for maritime industries and maritime
ITY addition,
SO a large number of oil and gas
trade in Europe.
ILIn
CIA
AB
D
L
R
O
companies
are
situated
in
Oslo.
The oil industry has a
F
F
A
huge effect on the country’s economy.
ECONOMIC
O performs less well in the
The city
VIR
EN
economic
dimension. While the GDP
per capita is high in Copenhagen, there
SO are many cities in the index with higher
ITY
CI
BIL
US
AL
DA in
AG
R
results.
Copenhagen scores
high
E FFO
A
economic competitiveness,
measured
by business startups, patents, employment in knowledge
Y
intensive services, and Iin
educational
attainment.
US
LIT tertiarySO
O
VIR
EN
AL
INFRASTRUCTURE
E
NM
For several years Oslo has been listed as one of the
most expensive cities in the world. Although Oslo has
the most expensive housing market in Norway, it is
comparably cheaper than other cities in that regard.
Meanwhile, prices of goods and services remain some
of the highest of any city in the world.
INFRASTRUCTURE
ECONOMIC
NT
US
AG
E
INFRASTRUCTURE
ECONOMIC
INFRASTRUCTURE
INFRASTRUCTURE
AL
ECONOMIC
ICT MATURITY ICT MATURITY
CI
TRIPPLE BOTTOM
TRIPPLE
LINE BOTTOM LINE
Copenhagen performs well
and
TY
ILI
AB
above average in theRDsocial
dimenFO
ITYsion ofS the index,Ashowing
F
L
I
no
excepOC
B
IAL
DA
OR
tional
results
in
health
and
social
F
#5
AF
inclusion. The city’s unemployment
US
AG
and homicide rates leave room Efor
L is an important factor
improvement. A good education
TA
U
EN
#5
M
GE in the city’s
for finding aSAjob
knowledge-based
busiON
VIR
nesses
and
Copenhagen
EN is among the top-ranked cities
Copenhagen
in terms of education.
SO
INFRASTRUCTURE
SO
CIA
L
Oslo is the capital and the most populous city of
Norway. The municipality has 627,000 inhabitants and
the metropolitan area has a population of about 1
million. The population is increasing at a high rate,
making Oslo one of the fastest growing cities in Europe.
It is highly ranked in terms of quality of life and regarded
as one of the world’s greenest and most livable cities.
ICT MATURITY
INFRASTRUCTURE
Copenhagen
#6 Oslo
EN
NM
O
VIR
EN
ITY
BIL
DA
R
FO
AF
L
TA
ICT MATURITY
INFRASTRUCTURE
#5
US
AG
E
E
ECONOMIC
ICT MATURITY
TRIPPLE BOTTOM LINE
ECONOMIC
AG
O
VIR
EN
Copenhagen isS ranked #1 in the ICT
ITY
OC
BIL
IAL
affordability dimension,
together with
DA
R
FO
AF
the other North European cities. Low
tariffs in fixed and mobile broadband
together with low transit prices
indicate that Copenhageners enjoy a
competitive market with reasonable prices.
SO
CIA
L
US
NT
N
IRO
V
EN
ITY
BIL
DA
R
FO
AF
E
NM
NT
ME
IRO
V
EN
INFRASTRUCTURE
US
AG
E
Oslo is outperforming other
cities in
TY
ILI
AB the index,
the social dimensionRDof
T
FO
EN above-average
AF scores in health,
with
NM
O
R
VI education, safety and inclusion. The
EN
city has an extensive public service
and a high standard of living.
Y
SO
CI
SO
CI
AF
F
Copenhagen
D
OR
TY
ILI
AB
AL
R
FO
IT
BIL
DA
AL
AF
Ericsson
Networked Society City Index 2013 – APPENDIX 2 – CITY PROFILES 9
Oslo
VIR
EN
ITY
L
SO
ICT MATURITY
BIL
A
RD
CIA
L
FO
INFRASTRUCTURE
ICT MATURITY
ECONOMIC
Hong Kong ranks high inITthe
social
Y
IL
IAL
AB well in terms
dimension and performs
D
R
FO
AF inclusion. The
of health and social
infant
mortality is the lowest of the
#7
US
AG
cities included in the index and
E
average life expectancy is very high.
The unemployment rate is oneTAof
L the lowest. However,
US
EN a high score in the social
AGother cities with
M
compared to
E
ON
VIR
dimension,
Hong Kong’s
EN educational attainment among
Hong Kong
citizens is lower.
T
EN
NM
O
VIR
Despite its good business environment, Hong Kong’s economic dimension is not ranked as high as the Y
SO
IT
CIsocial dimension. While Hong AKong
BIL
AL
RD
US
O
F
has high productivity, Amany
GE AF other
cities in the index have a higher GDP
EN
ECONOMIC
Hong Kong is a Special Administrative Region of the
People’s Republic of China. The population is 7 million
and Hong Kong is one of the most densely populated
areas in the world.
E
M
ON
E
TA
EN
AG
ECONOMIC
#7 Hong
Oslo Kong
#7
TRIPPLE BOTTOM LINE
R
FO
AF
B
DA
AG
NT
NV
AF
SO
C
L
TRIPPLE BOTTOM LINE
TY
ILI
CIA
US
ME
N
IRO
E
Oslo is ranked #1
for ICT affordability.
SO
CI
AL
The city offers affordable
ICT for its
Oslo
inhabitants, with low tariffs for both
fixed and mobile broadband, and
affordable transit prices, reflecting what
seems toOslo
be a competitive ICT market.
A
US
A
SO
FF
ECONOMIC
Internet coverage NisMEalmost 100
US
O
AG
VIRnumber of broadband
percent, but the
E
EN
users is not that extended. Oslo’s
T
relatively modest performance
in ICT
EN
TY
S
NM
ILI
infrastructure isNVOIaCROIAresult
of
moderate
AB
L
D
R
E
FO
expansion of, and access to fiber, highAF
speed mobile broadband
and Wi-Fi hotspots. While
T
EN the city are quite high, international
TY
SO
M
broadband speeds
in
ILI
C N
AB
D
IROIAL
V
OR
internet bandwidth
capacity can be improved.
EN
FF
ECONOMIC
ECONOMIC
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC ECONOMIC
NT
TY
ILI
AB
D
OR
INFRASTRUCTURE
O
FF
INFRASTRUCTURE
INFRASTRUCTURE
M
ON
TRIPPLE BOTTOM LINE
E
ECONOMIC
AG
A
VIR of
Oslo performs fairly well in terms
EN
ICT usage. Norway has a highly
L
educated population
with early
TA
US
EN
AG
NM
E
adoption of new technology
such
as
O
VIR
US
EN high
AG
smartphones, and Oslo has a
E
rate of mobile subscribers. Oslo
Oslo high in individual and market use, but the usage
scores
US open
result is negatively affected by a less developed
AG
E
data source environment.
TY
SO Networked Society City
Hong Kong ranks
ILI #7 in the
CIA
AB
D
L
R
O
Index andFperforms
especially
well in ICT usage. Since
F
A
1998, the Digital 21 Strategy has set out the government’s vision of developing Hong Kong into a leading
digital city. The Hong Kong ICT Awards was established
#7
in 2006 as a collaborative
effort by the industry, academia and the government. The objective is to recognize and to promote further achievements. Hong Kong
L
citizens and
access
to fast broadband,
TA
US businesses have
EN
AG
M
N the penetration of smartmany wirelessE hotspots and
O
IR
NV
phones and tablets is Ehigh.
While Hong Kong was rapidly industrialized as a manufacturing center, driven by exports, it now has a major
service-based economy with low taxation and free
T
EN
NV
NM
Hong
Kong
IRO
INFRASTRUCTURE
TY
ECONOMIC ECONOMIC
AL
INFRASTRUCTURE
S
OC
BI performs
ILI environOslo
well
inDthe
IAL
DA
AB
OR
R
F
O
F
AF mental #6
dimension,
AF with low CO2
emissions and pollution considerably
TY
lower
T
SO average, mainly due to
ILI than the
EN
CIA
AB
M
D
N
L
R
O
using
climate-friendly
hydropower for
O
F
AL
IR
#6
F
V
A US
NT
EN
AG city’s rail-based
ME
the
public
transport.
N
E
O
VIR
However, Oslo scores less well
EN in the use of resources,
SO
with average
waste per capita and energy
ITY
ILconsumption.
L
Oslo CIAL
TA DAB
US
#6
EN
R
CI
Hong Kong is a leading center for management, financial,
IT, business consultation and professional services, with
one of the greatest concentrations of corporate headquarters in the Asia-Pacific region. The Hong Kong Stock
Exchange is the seventh largest in the world. Hong Kong
is the world’s eleventh largest trading entity with the total
value of imports and exports exceeding its GDP. Much of
Hong Kong’s exports consist of re-exports, which are
products made outside of the territory, especially in
mainland China, and distributed via Hong Kong.
ECONOMIC
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
Y
LIT
TRIPPLE
LINE BOTTOM LINE
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LINEBOTTOM
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ICT MATURITY
ECONOMIC
INFRASTRUCTURE
ECONOMIC
SO
trade. The currency, the Hong Kong dollar, is the eighth
most traded currency in the world. Hong Kong has one
of the world’s highest per-capita incomes. It has numerous high international rankings in various aspects such
as economic competitiveness, quality of life and corruption perception.
INFRASTRUCTURE
#6
With the highest GDP per capita of all
cities included in the Networked
Society City Index, Oslo scores high
L
TA
US
in the economic
dimension, mainly
EN
AG
M
E
US
ON
R
I
AG influence on
due Nto
the
oil
industry’s
V
E
E
the Norwegian economy. Oslo is the
business center of Norway and the impact of the oil
industry is visible. Oslo performs well in economic
competitiveness and is equally strong and above
average in employment in knowledge-intensive services
T
EN
as well as inNMtertiary
educational
ITY
SO attainment. However,
BIL
O
CIA
IR
DA
US
V
its performance
regarding
business
and
L startups
R
EN
AG
FO
AF
E
patents could be enhanced.
ICT MATURITY
INFRASTRUCTURE
ECONOMIC
ICT MATURITY
O
VIR
EN
TRIPPLE BOTTOM LINE
GE
SA
GE
ON
VIR
ECONOMIC
per capita. The city performs well in terms of future
competitiveness owing to good business environment
with many business startups. However, the education
level among the citizens and employment in the knowledge-intensive services are not as highUSas
AG in many other
E
top-performing cities. ILITY
S
OC
IAL
ICT MATURITY
A
RD
AL
INFRASTRUCTURE
D
OR
SO
CIA
L
FF
A
AG
#8
US
NT
O
CI
AL
ECONOMIC
New York City has a population of over 8 million and it is
the largest city in the United States. The New York Metropolitan Area has about 22 million inhabitants, which makes
it one of the most populated urban areas in the world.
L
New York performs well inITthe
social
Y
IL
Bespecially
A
dimension of the index,
in
RD
FO
terms of educationAFwhere
it performs
best of the included AmericanUScities.
AG
E
The city’s score for the health indicator
is above average. The social inclusion
indicator with slightly above-average values for both
unemployment and homicide rates leaves room for
improvement.
New York
SO
#8 New York
VIR
EN
E
NM
VIR
EN
Hong Kong
E
M
ON
E
TA
EN
AG
The mobile phone
tariffs in Hong
SO
ITY
CI
BIL
ALfixed broadband
Kong are low, but
DA
R
FO
AF
prices are not as low as in many other
Hong
Kong
cities with
a high
ranking. On the
other hand, the citizens have one of
the fastest broadband speeds among
the cities. The IP transit prices are relatively high compared to other well-performing cities in ICT.
TRIPPLE BOTTOM LINE
US
ECONOMIC
ECONOMIC
ICT MATURITY
TY
ILI
AB
INFRASTRUCTURE
ECONOMIC
FO
The broadband speeds in Hong Kong
AF
are the highest among the cities in the
index. However, regarding the mobile
US
AG
broadband quality, the
E
NT city does not
E
M
N
O
perform equallyVIRwell.
The internet
N
access is highE among the citizens and
Hong Kong is one of the most fiber-dense cities globally.
Hong
TY
Hong Kong
hasSKong
wireless hotspots. It also provides
Omany
ILI
CI
AB
AL
D
R
computers with an internet
connection for free
FO public use
T
AF
EN
M
at convenient locations
such
as
public
libraries,
commuON
VIR and district cyber centers.
N
nity cyber points
E
T
EN
INFRASTRUCTURE
ITY
BIL
CI
ECONOMIC
INFRASTRUCTURE
ECONOMIC
ECONOMIC
SO
New York ranks #8 in the Networked Society City Index
and it performs well in each of the ICT dimensions of
usage, infrastructure and affordability. New York is ranked
highest out of all cities outside Europe. The city has a
Y
SO
well-developedBIinfrastructure
and can offer high quality
LIT
CIA
A
D
L For example, it has a
R
services atFFOaffordable
prices.
A
developed open data site and high rate of electronic
payments. The slight weakness lies in the relatively low
proportion of the population with internet access and low
#8
amount of smartphones.
However, projects are being
developed to increase the connectivity of New Yorkers.
For example, AT&T has developed a number of solarL
powered street
charge stations
TAfor smartphones, which
US
EN
AG
NMconcerning the importance
E a statement
can be seen as
O
VIR
EN
of ICT and the environment.
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
ECONOMIC
Hong Kong performs well#7
in all ICT
TY ICT usage.
I
dimensions, especially
in
SO
L
I
CIA
AB
L
RD
The city has the Fhighest
technology
O
F
A
use, with high penetration rates for L
US
TA
US
Hongphones,
Kong smartphones,
AG
EN
mobile
comAG
E
NM
E
O
IR
puters and tablets. Even if the
city’s
V
EN
result in the individual use#7is not equally good, it is still
above the average. The city performs better in market
and public use, with good open data services and quite
L
high usage of electronic
payments. NOver
the past
TA
US
E
AG NT
NM a full range of
E
E
decade, the government
has
made
O
M
VIR
ON
information available
throughENits websites and a variety
VIR
EN
US or
of electronic services are accessible by phone
AG
E
internet.
Many districts and landmarks in the city have become
well known to its approximately 50 million annual
visitors. The financial district, anchored by Wall Street in
Lower Manhattan, has been called the world’s leading
financial center and it is home to the New York Stock
Exchange. Manhattan’s real estate market is among the
most expensive in the world.
TRIPPLE BOTTOM LINE
ICT MATURITY
ECONOMIC
ICT MATURITY
TRIPPLE BOTTOM LINE
ECONOMIC
Hong Kong performs above average in
the environmental dimension. Its
pollution values are better than in
T
many other
#7 cities and almost all the
EN
NM
O
wastewater
is treated. The city’s per
R
VI
EN
capita impact on climate change is
quite low compared to cities
of the same
economic
L
TA
ITY
US
SO
Y
EN
BIL
AGHong
SO
CNIM
A
performance.
While
Kong
has
a
high
rate
LIT
Irecycling
A
DE
CI
AB
AL
RO L
OR
I
D
F
V
F waste per Eperson
R
N
and the amountAof
is
around
average,
it
O
F
AF
has relatively high fossil fuel energy consumption.
INFRASTRUCTURE
AB
RD
FO
AF
In 2010, The Urban Elite Global Cities Index ranked New
York one of the most global cities based on five aspects
of globalization: business activity, human capital,
information exchange, cultural experience, and political
engagement. A total of 26 Fortune Global 500 companies have their headquarters in the city and New York is
arguably the strongest global center of international
business activity. The city exerts a significant global
impact upon finance, media, art, fashion, research
technology, education and entertainment.
INFRASTRUCTURE
EN
M
Since New York has
ON the second highest GDP per capita
VIR
of the includedENcities, it is no surprise that the city is
ITY
SO
BIL
C
IAL City Index 2013 – APPENDIX 2 – CITY DPROFILES A
Ericsson Networked Society
11
R
FO
AF
E
M
ON
L
TA
EN
AG
VIR
INFRASTRUCTURE
INFRASTRUCTURE
SO
CIA
O
VIR
N
L E
EN
ITY
INFRASTRUCTURE
NT
E
NM
T
INFRASTRUCTURE
SO
Helsinki
a high quality
of life to
Coffers
IAL
TY
ILI
AB
its
exception#9 inhabitants. It performs
D
R
FO
AF average in the
ally well and above
social dimension of the index,
with
US
GE
equally highTAscores
in health, AeducaL
#9
US
N
AG
ME
tion andONinclusion.
However, the
E
IR
V
unemployment rate still
EN leaves some room for improvement.
L
TA
EN
Helsinki USAGE
NM
O
IR performs well above average
Helsinki
TNV
ENE
M
in
the
economic dimension. The
ON
VIR
productivity measured through the
EN
GDP per capita and economic
US
AG
competitiveness measured
through
SO
E
ITY
CI
BIL
AL
business
startups, patents, tertiary
DA
R
O
FF
educational attainment and employment in Aknowledge
intensive services score high, even if the
US result does not
AG
stand out in comparison to several similarE cities.
BIL
DA
CIFOR
A
AF L
SO
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
ICT MATURITY
Helsinki is the capital and largest city of Finland. The
municipality has 611,000 inhabitants and the population
of the Helsinki metropolitan area is 1.4 million, representing more than 25 percent of Finland’s population.
Helsinki receives high positions in many rankings listing
the most livable cities in the world. Finland is known to
have one of the best educational systems in Europe and
T IL
NB
EA
MD
N
OR
O
F
R
IF
VA
AL
E
TRIPPLE BOTTOM LINE
#9 Helsinki
AG
#9
US
AG
E
ITY
ECONOMIC
New York
US
TRIPPLE BOTTOM
TRIPPLE
LINEBOTTOM LINE
F
AF
L
ECONOMIC
TY
ILI
AB
D
OR
CIA
ECONOMIC
The leading
indicator for New York
NewICT
York
SO
CI
AL very competitive
is affordability, with
broadband and mobile cellular tariffs
and the IP transit prices on a global
scale. This could imply challenges in
New
York the city has to
other areas
where
develop its use of ICT even further.
AF
ECONOMIC
A
SO
FO
ECONOMIC
New York hasEa well-developed ICT
US
AG
infrastructure concerning broadband
E
quality, with both
fiber
and
LTE
well
SO
ITY
CI
BIL
AL NT However,
established in society.
DA
E
R
FO
NM
AF
internet accessVIcould
be further
RO
EN
enhanced; for example, the number of
hotspots is slightly below
average. It seems that the
T
EN sector need to adjust moreITY
M
inhabitants andSOpublic
IL to
CO
IAN
AB
VIR L
RD
these new possibilities.
O
EN
FF
ITY
BIL
A
RD
ECONOMIC
ECONOMIC
ECONOMIC
NV
TRIPPLE BOTTOM LINE
ECONOMIC
ECONOMIC
N
ME
N
IRO
Helsinki is the main ICT cluster in Finland and ranks #9
L
in the Networked
Society City
Index.
Finland is a highly
TA
US
EN
AG
M
E
advanced country
whenVIRitONcomes to the production and
EN
application of telecommunication
services.
ECONOMIC
TRIPPLE BOTTOM LINE
TRIPPLE BOTTOM
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LINE BOTTOM LINE
ECONOMIC
ECONOMIC
AL
New York
US reasonably
#8
NT
New York performs
well
AG
ME
N
E
O
considering ICT usage. The city
VIR is
EN
New York
hosting
many ICT initiatives, including
free Wi-Fi in 32 parks
and several NTAL
US
US
AG
AG
ME
E solar mobile
subway stations, free
E
ON
R
I
V
N
E
charging stations and deployment
of
fiber optic cabling. This dimension can be summarized
by the fact that public, market and individual use are
clear strengths, while the city’s performance UinSAGterms of
E
technology use is average.
T
Helsinki is Finland’s major political, educational, financial, cultural and research center. The Helsinki metropolitan area generates approximately one third of
TY 83 ofS the 100 largest Finnish compaFinland’s GDPABand
ILI
OC
IAL
D
R
O
nies are headquartered
in
the
city. Approximately 70
F
AF
percent of multinational companies operating in Finland
have settled in the Helsinki region. Finland is well known
for its design and was chosen as the World Design
Capital for 2012. #9
ECONOMIC
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
ECONOMIC
TY
SO
New
in the
ILIYork’s performance
CIA
AB
D
L
R
E
O
environmental
dimension
leaves room
F
NM
AF
IRO
V
for
improvement.
The
city
uses a lot
EN
T
of
resources,
which
is
not
fully
EN
NM
O
compensated
for
by
the
fact
that a lot
R
VI
ITY
SO
TY
ENSO
#8is recycled.
BIL
ILI consumpCIA
CI
A
of
waste
The
B
A
AL
L
RD
RD
FO
FO fuels. At the
tion of energy isAFmostly
based on fossil
AF
TY
SO New York has low concentrations
same time,
ILI of particuCI
AB
AL
D
Y
L
T though
late matter in theUair
even
dioxide
SO the
OR
TA
ILI
Fnitrogen
CIA EN
SA DAB
AF
RGEout. The climate
NML
emissions still stand
indicator
has a
O
O
F
#8 NVIR
AF
E
lower value due to above-average
emissions of carbon
dioxide.
NT
was recently ranked as one of the world’s most peaceful
and economically competitive nations.
INFRASTRUCTURE
INFRASTRUCTURE
EN
one of the highest achieving on the
economic dimension. It is a competitive city with an above-average result
for both employment in knowledgeAG
intensive services asUSwell
as in
E
tertiary educational attainment.
However, its result in business startupsUSand
patents
AG
E
does not quite reach the same level.
ICT MATURITY
US
I
O
VIR
EN
INE
GE
Helsinki is a clean city and performs
very well regarding pollution. As
EN
Helsinki Helsinki is a highly developed city
with a high standard of living,
the
NT
SO NME
ITY
ILchange
C
O
city’s
impact
on
climate
is
B
I
A
VIR AL
RD
EN
FO
notable. The environmental
perforF
A
mance is affected by the use of resources. Compared to
SO
other similar
cities, Helsinki scores high inILterms
of
ITY
CI
B
AL
DA
R
recycled waste.
FO
EN
NM
O
VIR
AF
Helsinki
Helsinki
INFRASTRUCTURE
AG
INFRASTRUCTURE
CIA
L
US
AG
#10
US
T
E
VIR
EN
EN
M
ON
M
ON
VIR
EN
E
L
TA
EN
AG
Helsinki offers affordable ICT for city
FO
SO
AF
ITY
Helsinki
CI tariffs for fixed and
BIL
dwellers, with low
AL
DA
R
FO
mobile broadband as well as affordAF
able transit prices, reflecting a competitive ICT market. The high penetration rates of new communication
devices, low prices and the success of Finnish telecom
Helsinki
service and
equipment producers can be explained by
the early liberalization of the Finnish telecom market.
Helsinki
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
INFRASTRUCTURE
A
TRIPPLE BOTTOM LINE
ITY
BIL
Tokyo has a high score inITthe
social
Y
IL
AB very well in
D
OR
FF
health, education Aand
social inclusion.
Y
Infant
mortality
is
low
and
the
T
US average
SO
ILI
AG
CIA
AB
E
D
life
expectancy
is
very
high.
The
L
R
FO
AF
unemployment rate is one of the
lowest. The educational attainment among the citizens is
one of the highest.Y Japan has an aging society with a
T
ILI
birth
rate declining
at theSOworld’s
fastest pace. The
CIA
#10
AB
Tokyo
L
RD
O
F
F
i-Japan Strategy
2015
has
pointed
out healthcare as one
A
NT
ME
N
of the three priority
areas
in
aiming
to create a citizenO
VIR
EN
driven, reassuring
and vibrant Tdigital
city to meet the
L
A
U
EN
M
challenges SinAGthe
future.
Telemedicine
technologies and
E
#10 VIRON
N
digital infrastructure
are
just
an
example
of the measures
E
SO
ITY
C
BIL
DA
to be taken to raiseIALthe efficiency of healthcareORwork.
CI
ICT MATURITY
ICT MATURITY
LINE
BOTTOM LINE
ECONOMIC
Described as an alpha+ world city by the Globalization
and World Rankings Research Institute, Tokyo is known
as one of the three “command centers” for the world
economy, along with New York City and London. Tokyo
is a major international finance center and houses the
headquarters of several of the world’s largest investment banks and insurance companies. It also serves as
a hub for Japan’s transportation, telecommunication,
publishing and broadcasting industries. Although Japan
is not fully recovered after the financial crisis in the late
1980s, Tokyo is one of the leading engines in Asia.
ECONOMIC
Tokyo, the capital of Japan, is the largest metropolitan
area in the world. It hosts approximately 35 million
people and is the world’s largest urban agglomeration
economy.
ECONOMIC
#10 Tokyo
AL
L
TA
INFRASTRUCTURE
SO
A
RD
SO
FF
ECONOMIC
AL
ECONOMIC
CI
D
OR
TY
ILI
AB
E
Helsinki has fairly good broadband
TY
SO
ILI
CIspeed in fixed and
quality regarding
AB
AL
D
R
FO
mobile broadband. Both internet
AF
access and access Eto
NT high-speed
M
ON are widespread.
mobile broadband
R
I
NV
NT
However, the Ecity performs
less well in
ME
ON
R
I
V
internet bandwidth
capacity
and has few Wi-Fi hotspots.
N
E
SO
CIA
F
AF
N
The city scores
well in the economic
ME
ON
R
I
dimension.
Tokyo
has high productivV
EN
ity and ranks high in competitiveness
owing to high education level among
AG
the citizens and highUSapplication
level
E
for
patents.
The
knowledge
intensiveTokyo
ness in the economy is not as high as in many other top
performing cities. Despite high productivity, the city has
had modest economic growth. Increasing
the efficiency
US
AG
E
of economy will be crucial in order to compete
globally.
US
AG
E
ECONOMIC
ECONOMIC
Tokyo ranks #10 in the Networked Society City Index
and performs quite well in infrastructure and affordability. It does not perform equally well in the ICT usage
– just above average. While the rate of mobile phones
and personal computers is high, the penetration of more
advanced technology such as smartphones and tablets
is low compared to other cities with high ICT performance. The internet use in Tokyo is just above average
relative to other cities in the index. At the same time, the
city, and the country, have high internet access, high
NT
ME
N
IRO
INFRASTRUCTURE
ECONOMIC
ECONOMIC
US
SO
L
fiber penetration
and high broadband
speed. Tokyo has
F
AF
a relatively good ICT infrastructure, but does not seem
to use its potential to the same extent as many other
cities. Japan has a very advanced and well-maintained
#10undergoes regular upgrading and
infrastructure, which
expansion. The telecommunication system consists of
private and public service providers, although the public
AL Telegraph (NTT) is the
company Nippon
Telephone Eand
US
NT
AG
M
E
largest provider,
controlling
ON about 95 percent of the
VIR
fixed telephone lines. EN
ECONOMIC
ECONOMIC
#9Helsinki.
ICT usage score is high for
Helsinki has earlier been a world
AL
US
NT
leader in mobile subscriptions,
partly
AG
ME
N
E
IRO
L
due to Finland’s leading
role Ein
NV the NTA
US
US
AG
ME
AG
N
telecom market but also
due toRthe
E
O
E
VI
N
E
early liberalization of the telecom
market and highly affordable prices. The use of Smartphones is very high in Helsinki. The computer penetration is one of the highest among the cities in the
Networked Society City Index. The penetration of tablets
T
US
ENlow, which lowered the overall
is however relatively
very
AG
NM
E
O
VIR the ICT usage
high outcomeENfor
TY
ILI
AB
D
OR
ICT MATURITY
#9
TRIPPLE BOTTOM LINE
INFRASTRUCTURE
INFRASTRUCTU
O
VIR
EN
ECONOMIC
ECONOMIC
ICT MATURITY
ICT MATURITY
GE
PPLE
TRIPPLE
BOTTOM
BOTTOM
LINE LINE
F
AF
Tokyo is one of the best-performing
cities in the environmental dimension.
The CO2 emissions in the city are
SO
ITY
CI
below average and especially
low
T
BIL
AL EN
DA
R
M
Oeconomic perforN
F
regarding
the
city’s
O
F
A
VIR
EN
mance. Both energy consumption
and waste per person are low. Compared to other cities,
Tokyo’s Spollution
levels are very low. Tokyo’s
ITYgood
OC
BIL
IAL
DA explained by
R
environmental
performance can be partly
FO
V
EN
AF
Tokyo
IL
AB
RD
O
FF
SO
CIA
L
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
ICT MATURITY
INFRASTRUCTURE
INFRASTRUCTURE
TRIPPLE BOTTOM LINE
#11 Angeles performs below
Los
average
TY
ILI
ABof the index
in
the
social
dimension
D
R
#11
FO
AF
and the overall result
is lowered due
L
to
relatively
high
rates
of unemployA
US
US
NT
A
AG
MEhomicide. The city’s GperforE
ment
and
N
E
O
L
R
A
I
T
V
US
N
E
EN
mance
regarding
health
and
educaAG
M
E
ON
tion is above average.ENVIR
SO
CI
AL
INFRASTRUCTURE
Los Angeles is known to score high in
economic
power in various global
NT
ME
N
indexes
and
has a comparatively high
O
VIR
EN
GDP per capita. The economy is
US
AG of the city.
clearly a major strength
E
US
However,
the
competiveness
is not
TY
AG
SO
ILI
CI
E
AB
AL
Y
D
higher than average.
T
SO
OR
ILI
Los Angeles
CIA
L
INFRASTRUCTURE
INFRASTRUCTURE
AB
RD
FO
AF
F
AF
INFRASTRUCTURE
ICT MATURITY
TRIPPLE BOTTOM LINE
Los Angeles is a city with high values
for the use of resources, partly due to
NT
E
the extended urban sprawl. The
M
ON
T
VIR
consumption
of energy is high and is
#11
N
N
E
ME
ON
R
almost
exclusively
based on fossil
I
V
EN
fuel.
However,
the
city
is among
the
Los Angeles
TY
SO
ILI has a low
CI
B
best for recycling
waste.
While
Los
Angeles
L
AL
TA DA
US
EN FOR
TY
SO
Amatter
F
level of particulate
in theOair,
nitrogen
dioxide
GE
ILI
NM Athe
CI
AB
AL
IR
D
V
R with emissions
O
emissions are high. The climate
indicator
EN
F
AF
of carbon dioxide leaves room for improvement.
Los Angeles is considered among the
top 10 in ICT maturity and one of the
key technology hubs in the USA. This
Los Angeles
is also displayed in the ICT usage
Los Angeles
where
the city performs quite well.
ECONOMIC
NT
ME
US
AG
ASTRUCTURE
The city has its own Information Technology Agency
(ITA), responsible for planning, designing, implementing,
operating and coordinating the city’s information
AL
T
SO
EN
CIA
NM
O
L
R
I
SO
NV
CIA E
L
ECONOMIC
The city is an important economic hub in the United
States, with strengths in everything from business, media
and fashion to science and sports. However, it is perhaps
best known for its entertainment industry in Hollywood
that has long been a world icon in the creation of films,
television productions, video games and recorded music.
ITYUS
AG
BIL
E
DA
R
Y
O
T
T
F
I
AF MENBIL
A
N
O RD
VIR FO
EN AF
E
TRIPPLE
TRIPPLE
BOTTOM
BOTTOM
LINE LINE
Los Angeles has 3.4 million inhabitants and it is the
second largest city in the United States. The Greater Los
Angeles Area has a population of 15 million. The city is
situated in California in western USA and is known for its
mild climate, large highways, celebrities, shopping and
beautiful beaches. It has been recognized as one of the
most ethnically-diverse cities in the country.
AG
#11
ECONOMIC
#11 Los Angeles
US
ECONOMIC
ECONOMIC
The affordability
in Tokyo is good and
ITY
TokyoSOCIA
BIL
clearly not a critical
L aspect in the
DA
R
FO
AF
relatively low ICT usage compared to
the good infrastructure. The fixed
broadband prices are low, while the
Tokyotariffs seem a bit
mobile phone
over-priced compared to many high-ranked cities. The
IP transit prices are relatively high in comparison to
other cities
that perform well in ICT.
Tokyo
SO
CIA
L
ECONOMIC
ECONOMIC
A
ITY
BIL
DA
R
FO
AF
ECONOMIC
ECONOMIC
While Tokyo scores
well in fixed
US
EN
AG
broadband quality, its result in mobile
E
broadband speed is not on the same
TY
SO
ILI
CI time,
level. At the same
the city has
AB
AL ENT
D
R
M
FO
ON
many wireless hotspots.
The internet
AF
VIR
EN
access and fiber penetration among
the citizens are among
the highest. Tokyo has a good
NT
TY
ME does not use its full potential
SO Nbut
ICT infrastructure
ILI to
CI
AB
AL
IRO
V
D
the same degree
as many other top-performing
cities.
EN
OR
FF
ECONOMIC
ECONOMIC
INFRASTRUCTURE
ECONOMIC
T
EN
NM
O
VIR
ITY #11 in
SOthe Networked Society City
Los Angeles ranks
BIL
CIA
DA
R
O
Index. The
city
performs
on Lan even and high level for
F
AF
each of usage, infrastructure and affordability. The
infrastructure is relatively well developed when it comes
to the fixed and mobile components, even though the
broadband speeds#11
and number of smartphones and
subscriptions for mobile lag behind the better performing cities. A good example of ICT solutions is an initiaL
tive startedUSby Edge.LA – a hub
TA for start-up companies,
EN
AG
M
E
ON
which offers various
resources
to increase the flow of
VIR
EN
technology and information
among people.
ICT MATURITY
ICT MATURITY
INFRASTRUCTURE
ECONOMIC
AL
#10
US above
Tokyo performs just
average
inT
EN
AG
NM
E
O
the ICT usage. The city has high
VIR use
EN
of mobile phones and computers, but
L
lower penetrationUSfor more advanced
TA
EN
AG
US
M
AG
technologies such asE smartphones
ON
E
VIR
N
and tablets. The internet use Eis not
high compared to other cities that perform well in the
index and social network penetration among the
US
citizens is moderate. The use of electronic payments
is
AG
E
not high compared to most cities.
technology system and networks, and for the delivery of
information processing and communication services.
TRIPPLE BOTTOM LINE
ECONOMIC
ECONOMIC
the smart city, created inY its suburbs in partnership with
IT
SO
BIL
CIA
Panasonic among others.
The “eco-burb”
will integrate
#10
DA
L
OR
F
Panasonic devices
like solar panels, storage batteries
AF
and light bulbs based on LEDs (light-emitting diodes)
TY
SO
along with air-conditioners,
washing
machines
and floor
L
ILI
CIA NTA
US DAB
LE each other to
ARG
M
O
heating that can Fcommunicate
with
F
E
#10 VIRON
A
maximize energy efficiency. Tokyo
city will also promote
EN
smart mobility solutions.
ECONOMIC
LINE
BOTTOM
TRIPPLE
LINEBOTTOM LINE
ICT MATURITY
A
E
NT
ME
TY
ILI
AB
V
D
N
R
E
FO
AF
N
IRO
ICT MATURITY
INFRASTRUCTURE
INFRASTRUCTURE
TY
ILI
AB
D
OR
F
ECONOMIC
Los Angeles
#12 Miami
T
EN
NM
O
VIR
ECONOMIC
ITY
FO
AF
AF
AL
T
While Miami
EN is considered a leader in
NM
O
economic
terms, its performance in
VIR
EN
the economic dimension of the index
is average. The city has quite high
US
AG by the GDP
productivity as indicated
E
per capita, but when it comes to
economic competitiveness, Miami does not compare
favorably to many other cities. This is mostly due to the
post-secondary educational attainment,USwhich
holds the
AG
E
lowest value of all the cities from developed
countries.
BIL
The affordability
of ICT in Los Angeles
SO
CI
AL
is undoubtedly competitive
on a
global scale. This is especially true for
the low fixed broadband tariffs and IP
transit prices.
AL
US
AG
E
A
RD
AL
CI
ECONOMIC
ICT MATURITY
GE
CI
LINE
BOTTOM LINE
SA
SO
ECONOMIC
ECONOMIC
ECONOMIC
SO
SO
CIA
L
Miami performs on an average
level in
Y
LIT
BIthe
A
the
social
dimension
of
index.
The
D
ITY
OR
SO
FF
BIL city
CIA
A
obtains
relatively
high
values
for
#12
A
L
RD
FO
health and education dimensions.
AF
Regarding the inclusion dimension,
Miami has the
L second highest homiTA
US
EN
AG the third highest
M
cide rate and
unemployment
rate out
E
#12 VIRON
of all cities in the study,
EN which both affect the city’s
performance
negatively.
Miami
The performance in individual, market and technology
usage is on a consistently even level, but as there are
US
no exceptionally good results, the city could further
AG
E
enhance the usage on every level.
U
The ICT infrastructure in Los Angeles
is well developed in terms of broadband quality and both fiber and LTE
T
have been implemented.
However,
EN
NM
internet accessVIcould
be
further
RO
T
EN
EN
M
improved. There
is
room
for
improveON
VIR
ment in manyENinfrastructure
indicators.
INFRA
VI
EN
E
Miami is oneSOof the least polluted
CIA
L and has been
cities in the study
SO
ranked as oneCof
IAL the cleanest cities in
TY
SO
ILI
CI
the
country
in
other
studies.
On the
AB
AL EN
D
OR
NM
F
O
other
hand,
the
city
performs
less well
F
A
VIR
EN
ITYit#12
SO to recycling waste,
L
I
when
comes
CIA
AB
L
RD
even though there
FO is a city-wide recycling program in
AF
#12
TY
SO the relative consumption of non-fossil
place, and
fuels.
ILI
CI
AB
AL
D
LOR carbon dioxide.
The latter can lead
to
high
emissions
of
A
US
NTFF
ME A
GE
To summarize, theAcity
performs
average level in
ONon an
R
I
AL
#12 ENV
US has room
NT
this dimension and
for
improvement
in its
E
AG
NM
E
Miami
IRO
environmental awareness to Ecounter
these
weaknesses.
V
N
Miami ranks #12 in the Networked Society City Index
and performs on an even and quite high level in each of
the ICT dimensions of usage, infrastructure and affordability. The infrastructure is well developed in terms of
the fixed and mobile parts, even though the broadband
speeds and the number of smartphones and subscriptions for mobile lag behind the top-performing cities.
However, projects are being developed to use the new
possibilities. For example, Miami Children’s Hospital has
recently launched a free iPhone application that uses
Wi-Fi positioning to help patients and their families
navigate through the hospital.
Miami performs quite
well when it ENTAL
US
AG
NM
comes to ICT usage.E It has a consisIRO
NV
E
Miami
tent
level for all of the individual,
market and technology indicators,
but as there are no exceptionally high
levels, the target should be to enhance the usage on all levels.
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
ECONOMIC
L
AG
E
US
AG
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
E
The ICT infrastructure in Miami is well
US
AG
E
developed when it comes to broadT
N
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Los Angeles
Miami has more than 400,000 inhabitants and the population of Miami Metropolitan Area is around 5.5 million,
making it the eighth largest urban agglomeration in the
US. In 2010, Miami was classified as an alpha world city
by the World Cities Study Group. It is a leading player in
finance, commerce, culture, media, entertainment arts,
and international trade. It is also a major television
production center and the most important city in the US
for Spanish language media. Tourism is another important industry and the city attracts over 38 million visitors
annually.
ITY
BIL
A
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FO
AF
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Miami
ECONOMIC
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AG
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Seol
O
INFRASTRUCTURE
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The Tcity does not perform equally
EN
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NM in the economic dimension.
IRO
V
Compared to many other well- perEN
forming cities, Seoul gets a relatively
US
AG
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While
E
TY
SO
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competitiveness
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its
D
R
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NT
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ME the index.
VIR
Seol
CI
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F
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Seolperforms wellEin ICT usage.
O The
Seoul
VIR
EN
rates of computer use and penetration for more advanced technologies
such as smartphones and tablets are
US
AG
high. The same is true for both
E
internet use and the use of electronic
US data
payments. The city has a well-developed open
AG
E
homepage.
U
Seoul performs well in both fixed
NT
broadband and mobile
broadband
ME
ON
R
I
V
N
quality. The international
bandwidth
E
capacity is not so high
compared
to
T
EN
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O
the other top-performing
cities.
The
R
T
SVI
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internet access
isOIANLalmost 100 percent.
R
VI
EN
The city has many
wireless hotspots.
SO
SA
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CI
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A
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Compared to other
well-performing
SO
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AL income level, the
cities with a similar
fixed broadband and mobile phone
tariffs in Seoul are not as low as
expected.
The IP transit prices are
Seol
relatively high in the city.
D
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F
AF
ITY
BIL
A
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FO
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Taipei is the capital of the island state Taiwan in southeast China. Located on the northern tip of Taiwan, the
city has a population of about 2.6 million, while the
metropolitan area has almost 7 million inhabitants. Taipei
is the political, economic and cultural center of Taiwan.
Considered a global city, Taipei is part of a major
industrial area. The city is home to Taiwan’s democratically elected national government.
As Taiwan’s largest metropolis, Taipei has been at the
center of rapid economic development in the country
and has now become one of the global cities in the
production of high-tech products and its components.
This is part of the so-called Taiwan Miracle, which refers
to the dramatic industrialization and economic growth in
the state since the 1960s. Together with Singapore,
South Korea and Hong Kong, Taiwan has become
known as one of the “Four Asian Tigers.”
SO
AL
NT
E
NM
#14 Taipei
Seol
Seoul has a high score inITthe
social
Y
SO
IL
CI
AB well in health,
AL
#13
dimension
and performs
D
R
FO
AF
education and social
inclusion. Infant
mortality is low and the average
life
US
AG
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is
E
A
T
US
EN
AG
ment rate
NM is low and the educational
E
O
R
I
NV
attainment among the Ecitizens
is high. Seoul is one of the
best-performing cities in the social dimension.
EN
ON
VIR
EN
Seol
TRIPPLE BOTTOM LINE
INFRASTRUCTURE
E
NT
E
NM
EN
ICT MATURITY
TRIPPLE BOTTOM LINE
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A
ECONOMIC
ECONOMIC
D
OR
INFRASTRUCTURE
ICT MATURITY
ECONOMIC
TRIPPLE BOTTOM LINE
Seoul ranks #13 in the Networked Society City Index
and performs well in usage, infrastructure and affordability. The use of electronic payments is high among
the citizens. Seoul #13
has a very high internet access, high
fiber penetration and a high broadband speed. South
Korea has been ranked as number one in ITU’s ICT
L
development
2015,” the Strategic
TA
US index. “Smart Seoul
EN
AG
M
N
E
Plan for Informatization
of
Seoul,
is
aiming to make
O
VIR
Seoul the city that bestEN applies smart technologies.
AG
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
IAL
TRIPPLE BOTTOM
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LINE
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A
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OR
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US
ECONOMICECONOMIC
ECONOMIC
Since the Korean War, Seoul has been the focus of
immense reconstruction and modernization efforts.
Today, Seoul is considered a leading and rapidly rising
global city, resulting from an economic boom since the
1980s. With its Digital Media City, Seoul is the world
leader in technology and boasts well-known multinaITYsuch as
SOSamsung and LG.
tional companies
BIL
C
E
ECONOMICECONOMIC
ECONOMIC
Seoul, the capital and largest metropolitan area of
South Korea, is a megacity that hosts a population of
more than 10 million. The Seoul Capital Area is the
world’s second largest metropolitan area with over 25.6
million people, home to over half of South Korea’s
population.
AG
Seoul’s performance in the environmental dimension is average. The
TY
CO2
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the
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ITY
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AF
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#13total energy
SO reduce
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the
city’s
use
ITYby 10
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CI
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AL
DA electricity,
R
percent by recording the consumption
of
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water and gas in homes, #13
offices andA in factories.
L
However, the levels
of pollution are Nabove
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TA
US
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#13
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the total waste perAGcapita
is theIROhighest
among the
E
V
cities. The very high recyclingENrate compensates
for the
AL
NT
high waste levelsUSto
some
extent.
E
AG
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ICT MATURITY
ICT MATURITY
ICT MATURITY
#13 Seoul
US
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L
TRIPPLE BOTTOM TRIPPLE
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BOTTOM LINE
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L
INFRASTRUCTURE
ICT MATURITY
ECONOMIC
ICT MATURITY
ECONOMIC
ECONOMIC
Taipei has a high score inITYthe social
SO
CI
BIL
AL
well in
DA
OR
TY
F
I
S
F
L
I
Oeducation
A
B
#14
health,
and
social
incluC
A
IAL
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F
sion.
The
infant
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rate
A
US is low
AG
E is
and the average life expectancy
L
high. The unemployment
rate
is
low
A
US
NT
AG
ME
and the educational
attainment
among
the
citizens
is
N
E
#14 VIRO
EN best-performing cities in the
high. Taipei is one of the
social
dimension.
Taipei
E
TA not score equally well
The
NM city does
EN
NM
E N
O
R
E
in the
dimension. ComVIeconomic
EN
pared to many other well-performing
Y
SO cities in the index, Taipei obtainsLITa
I
U
CI
AB
AL
relatively
lower score.SABoth
productivD
GE
R
FO
AF around
ity and competitiveness are
average. Taipei does not have as many business startups and patent applications as other top-performing
cities in the index. The education level and
knowledge
US
AG
intensiveness in the economy are high. E
O
VIR
AG
ECONOMIC
ECONOMIC
T
EN
NM
O
VIR
Taipei performs well in the environmental dimension. The CO2 emissions in the city are belowY average
T
SO
ILI
CI
and very low compared
T
AB to the city’s
AL N
E
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O
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economic performance.
The energy
ON
AF
VIR
EN
consumption is low, as is waste per
capita. Taipei’s good performance is not only due to
Y
Tthe
good results
in the use of resources, and in
areas of
SO
ILI
C
EN
Taipei
IAL
Taipei
AB
RD
FO
AF
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
R
FO
AF
INFRASTRUCTURE
INFRASTRUCTURE
Taipei performs well in both fixed
US
AG
broadband and mobile broadband
E
quality, even though the international
bandwidth capacityENisT not at the
M
ON has many wiresame level. TheVIRcity
EN
less hotspots. Taipei City has proTaipei
vided a public Wi-Fi access service since 2011. The
T
EN
TY
internet accessSOCamong
the citizens is high and the
ILI fiber
NM
O
I
AB
AL
R
I
D
V
penetration isENone
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OR
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A
A
US
INFRASTRU
ICT MATU
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TRIPPLE
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T
EN
M
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NT
AG
BOTTOM LINE
US
E
ECONOMIC
AG
#14
TRIPPLE BOTTOM LINE
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ECONOMIC
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ONOMIC
CIA
ECONOMIC
ECONOMIC
A
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Taipei performs above
ILIaverageSin
OC ICT
AB
IAL
D
R
usage. The computer
use
is
high,
but
O
F
#14
AF
the penetration for more advanced
technologies such as smartphones
US
AG
and tablets is modest. While internet L
E
A
T
US
#14
N
use is high, the citizens
do
not
use
E
AG
M
N
E
O
electronic payments to the same
VIR extent as in many
EN
other cities. The city has a well-developed open data
L
homepage. Another
example of theNgovernment
use of
TA
US
E
AG
NM applications,
E16 smartphone
ICT is the launch of
O
VIR
NT
EN
ranging from areas
MElike city administration to transportaN
O
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tion, tourism,ENemployment,
education, environmental
protection, disaster prevention and culture. The aim is to
US
facilitate the access to, and use of, citizen services
and
AG
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government information
through
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climate change and pollution, but also
AL on a consistently
US
NT
AGin all measured
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N
E
O
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many other cities perform
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EN either
IAL
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ECONOMIC
ECONOMIC
TRIPPLE BOTTOM LINE
Taipei ranks #14 in the Networked Society City Index
and performs quite well in infrastructure and affordability. Taipei does not perform equally well in ICT usage.
While personal computer ownership is high, the penetration rate of more advanced technology such as
smartphones and tablets is low compared to other
Y
SO
LIT
cities with highABIICT
performance.
The city has a high
CIA
D
L
R
O
rate of internet
access,
very
high
fiber
penetration and a
F
AF
high broadband speed. Taipei City Government has
initiated a network city program to respond to the global
digitalization trend. In 2012, 19.41 million visitors had
browsed the home#14
page of Taipei City Government’s
global website and 1.95 million visitors had browsed
“Taipei E-Services Online.” Citizens are now able to
L
access government
servicesEN24
TA hours a day through
US
AG
M
E
ON
convenient, easy-to-use,
and obstacleIRhigh-speed
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smart network access.E
#14
The fixed broadband
prices are low in
SO
IAL
the city, but the Cmobile
phone tariffs
are not low compared to many other
high-ranked cities. The IP transit
prices are relatively high compared to
Taipei
other cities
that perform well in ICT.
TY
ILI
AB
D
OR
F
AF
#15 Sydney
Taipei
Sydney is the most populous city in Australia and the
capital of New South Wales. The population of the
greater metropolitan area is above 4.6 million and the
residents comprise a cosmopolitan and international
population. The city is a high-ranking world city for
quality of life.
Sydney is a prosperous city and its residents enjoy the
world’s second highest earnings (purchasing power
parity) among world cities. The largest economic
sectors in Sydney include property and business
services, retail, manufacturing, and health and community services. Sydney provides approximately 25 percent
of the country’s total GDP.
Sydney ranks #15 in the Networked Society City Index
and does not perform at the expected level considering
the size of its economy. The main drawback is its
underdeveloped infrastructure when it comes to fixed
broadband and the almost non-existing access to fiber
US
NT
ME
N
IRO
NV
E
N
IRO
V
TY
EN
SO
CIA
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AF
E
ILI
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AL
ECONOMIC
ICT MATURITY
CI
ECONOMIC
As Sydney is considered Ito
be a
TY
IL
Bfor
A
high-ranking world city
quality
of
RD
FO
AF
life,
as
a
surprise
#15 it does not come
TY
SO
ILI that the
performs well inUthe social
Ccity
AB
IAL
D
R
SA
O
F
GEhas
dimension
of
the index. The city
F
A
good resultsTAfor
health and inclusion
L
U
EN
dimensions.SAThe
GE educational
NM dimension indicates a slight
IRO
V
weakness due to modest
EN secondary educational attain#15
ment,
especially
in
relation
to comparable cities.
Sydney
SO
N
ME city performs on a slightly lower
The
L
V
TA
N
US
level in the
dimension even
Neconomic
AG E
ME
N
E
Oit is considered as the finanR
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I
V
EN
cial and economic hub of Australia.
TY
SO
ILI
CI
SA
AB
AL
While
Sydney has a Urelatively
Dhigh
GE
R
FO
AF compare
GDP per capita, it does not
favorably to the highest performing cities. The same is
true for the indicator of economic competitiveness
where the result is about average for business startups,
employment in knowledge intensive services
as well as
US
AG
E
NT
in tertiary educational
attainment.
E
M
N
IRO
ECONOMIC
Sydney
INFRASTRUCTURE
ECONOMIC
ON
VIR
EN
INFRASTRUCTURE
Sydney
#16 Moscow
Moscow is the capital of Russia and a major political,
economic, cultural and scientific center. With a population of 11.9 million, it is the largest city in Russia.
Moscow is one of the most expensive cities of the world
and has one of the largest municipal economies in
Europe. It accounts for approximately 22 percent of
Russia’s GDP.
Moscow’s economy is highly diversified. It is the undisputed financial center of Russia and home to the
country’s largest banks and companies, including the
leading natural gas and oil companies. While remaining
one of Russia’s major industrial centers, it has started
transferring some industries out of the city to improve
its conditions.
CIA
L
#16
US
AL
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INFRASTRUCTURE
AF
NT
AG
E
E
NM
O
VIR
EN
ECONOMIC
Sydney
SO
FO
A
ICT is important for Sydney considering
that since the
Sydney
1980s many jobs have moved from manufacturing to
ITY
BIL
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B
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ICT MATURITY
Sydney’s performance
in the ICT
SO
ITY
CI
BIL
AL
affordability dimension
is average.
DA
R
Sydney
FO
AF
Both fixed and mobile cellular tariffs
and the IP transit prices are high in
Sydney
relation to
other well-developed cities
in the index. Increased competitiveness in the market could be one way to decrease the
prices for ICT services in Sydney.
Sydney mostly performs well in the
environmental dimension. It is considSO
ITY
CI
ered one of the least polluted
cities
BIL
AL
DA
R
O low use of
F
and
it
has
a
relatively
F
A
NT
ME
resources. However, there are areas in
ON
R
I
V
EN
need of improvement as the city has
the highest carbon dioxide emission out of all the cities
and the energy
consumption is comparatively
TY high.
SO
ILI
C
IAL
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EN
The ICT infrastructure in Sydney can
NT with opposite
be divided in two Nparts
ME
US
O
AG
IR
performance Elevels.
Mobile broadE
NV
T
band is well developed,
with
LTE
EN
NM
technology for Vall
IRO three leading
TY
ENSO
ILI
CI
operators. However,
the development
AB
AL
D
R
FO
of fixed broadband is not so advanced, with
AF low fiber
SO access availability to ICT can beLITY
penetration. The
I
CI
AB
AL ENT
RD
improved, as indicated
by the low number Fof
NM
FO Wi-Fi
O
A
VIR
hotspots.
EN
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#15
the services and information sectors,
which have benefited from well-develL
oped ICT. While on
TA
US an individual level
EN
AG
NM
E quite highOfor
the ICT usage scores
VIR
US
EN
AG
Sydney, on technology and market
E
levels it is average. However, as there
US
are no clear lows or highs for any of these indicators,
AG
E
there is room for further improvement.
ICT MATURITY
INFRASTRUCTURE
ICT MATURITY
AG
TRIPPLE BOTTOM LINE
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INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
L
E
M
ON
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INE
BOTTOM LINE
CIA
ECONOMIC
ECONOMIC
AF
L
TA
EN
AG
ECONOMIC
SO
FO
US
ECONOMIC
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ECONOMIC
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broadband in particular. However, the National Broadband Network is making efforts to increase fiber rollout
TY metropolitan
across the Sydney
area. The IP transit
SO
ILI
CIA
AB
D
L high compared to prices
R all networks are
prices across
O
F
AF
in similar cities in the index. At the same time, mobile
broadband is well developed, with LTE for all three
leading operators and mobile broadband speeds, which
#15 among all the included cities. The
are the second fastest
usage of mobile networks is quite good and electronic
payments are frequently used. There are some new ICT
L
initiatives spurring
development
TA such as the Electronic
US
EN
AG
NM and Electronic Medication
E Programme
Medical Record
O
VIR
EN
Management Programme
in health care.
GE
US
AG
E
INFRASTRUCTURE
E
#17 São Paulo
AG
FO
A
RD
AF
VIR
SO
CIA
L
EN
ICT MATURITY
INFRASTRUCTURE
E
ICT MATURITY
INFRASTRUCTURE
INFRASTRUCTURE
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E
L
E
TA
EN
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ON
São Paulo performs below
average in
TY
ILI
#17 social dimension. DItABhas a high
the
R
FO
AF which indicates
infant mortality rate,
that it is facing challenges inUreaching
SA
GE
out with healthcare
to all its citizens.
AL
T
US
N
E
AG
M
Its educational
system is facing similar
E
ON
VIR
challenges and despiteENseveral
efforts in the past decade, large disparities in the educational system remain.
SO
CI
AL
Sao Paolo
TheNTcity performs less well in the
E
NM
economic
dimension. With relatively
IRO
V
EN
modest GDP per capita and modest
scores in economic competitiveness,
US
AG leaves room
TY
SO the overall performance
E
ILI
CI
AL
Moscow
ECONOMIC
ITY
AG
T IL
NB
EA
RD
N
OM
F
O
IRF
A
NV
FO
AF
AG
#17
ECONOMIC
ITY
BIL
A
RD
L
ECONOMIC
Moscow scores
SO high in ICT affordabilCI
AL
ity. Low fixed broadband
and mobile
phone tariffs together with low IP
Moscow
transit prices indicate that Muscovites
have access to a competitive market
Moscowprices.
with reasonable
CIA
US
ECONOMIC
A
A
US
Moscow scores around average in
US
AG
NT
E
terms of ICT infrastructure.
While the
ME
N
O
R
I
V
city’s fixed broadband
speed
is
good,
N
E
T
mobile broadband quality
score does
EN
NM
O
not reach the same
level.
The
overall
R
VI
TY
ENSOC
ILI
result is also affected
by the modest
IAL
AB
D
R
FO penetrascore in fiber and high-speed
mobile broadband
AF
NT
E
TY
SO ONM
tion. Weak ICT infrastructure
could have negative effects
on
ILI
C
AB
VIR IAL
D
N
R center.
E
the city’s competitiveness
and role as a business
O
FF
SO
FF
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ECONOMIC
ECONOMIC ECONOMIC
Moscow scores around average in ICT
usage, but has a Umoderate
score inENTAL
SA
M
GE
Moscow
ON
electronic payments. While Muscovites
VIR
EN
are in many aspects early adopters of
US
AG
new technology, in an international
E
comparison there is a delay in develMoscow
US
opment.
This could be explained by income disparities
AG
E
and a diverse economic ability of the citizens.
TY
ILI
AB
D
OR
INFRASTRUCTURE
E
NV
N
IRO
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INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
E
ECONOMIC
ECONOMIC ECONOMIC
IAL
A
ECONOMIC
ICT MATURITY
ICT MATURITY
ICT MATURITY
L
Moscow is ranked #25 out of the 31
E
cities in#16
the environmental dimension.
ITY
SO
L
I
The
overall
result
CIA is affected by low
AB
L
RD
SO
ITY
Oscores
T
F
in
recycled
waste,
CI
BIL high CO2
AL EN AF
#16
DA
M
R
N
O
O
L
Ffossil
emissions and high
fuel energy
ATFA
VIR
US
N
EN
AG
ME
consumption
–
areas
that
would benefit
N
E
O
VIR
EN
from improved city management,
increased
awareness
AL
#16
US
NT ICT Lsolutions.
SO
ITY
and changed
behaviors,
aided
by smart
AG
C
ME
BI
NV
ECONOMIC
CIA
TRIPPLE BOTTOM
TRIPPLE LINE
BOTTOM
TRIPPLE
LINEBOTTOM LINE
SO
FF
TRIPPLE BOTTOM LINE
ECONOMIC
IRO
T
ILI
AB
D
OR
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
NT
E
NM
TY
São Paulo ranks
SO index. While its performance
ILI #17 in the
CIA
AB
D
L included cities, it should
is averageFFcompared
to other
OR
A
be noted that in comparison to other developing economies, it is performing very well. In connection with the
FIFA World Cup in 2014, the city mayor’s office has
launched initiatives#17
to improve ICT. For example, there
are plans to install free Wi-Fi access in 120 public
spaces, including parks, squares, and public transit
L
stations. São
growth over the past
TA
US Paulo has seenENrapid
NM initiatives have been taken
E
decade, andAGwhile
significant
O
VIR
EN
to spur the development,
many of the challenges remain.
B
DA
OR
F
AF
NT
ME
RASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
ICT MATURITY
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BOTTOM LINE
ECONOMIC
AL
T
Moscow’s
status
as the economic
EN
NM
E
O
IRof Russia could be better
center
V
EN
reflected in its performance in the
economic dimension. While the GDP
US
per capita is relatively
(much
Ahigh
GE
higher than the average in Russia), its
score in several aspects of economic competitiveness
such as business startups,
patents
and employment in
ITY
SO
BIL
CIA
DA services leaves
US
L
R
knowledge-intensive
room
for improveAG
FO
AF
E
ment. Tertiary educational
attainment
is
high.
Y
US
São Paulo has the largest economy by GDP among Latin
American cities. It is considered the financial capital of
Brazil, as it is home to the headquarters of many major
corporations and the country’s most renowned banks and
financial institutions. Also, 63 percent of all the international companies with business in Brazil have their head
offices in São Paulo. The São Paulo Stock Exchange is the
largest stock exchange in Latin America. Although the city
used to have a strong industrial character, its economy has
followed the global trend of shifting to services.
INFRASTRUCTURE
IAL
Moscow scores relativelyITYhigh in the
SO
IL
CI
AB the low
AL
social dimension dueRDto
FO
F
A
unemployment rate.
However, life
ITY
SO
BIL expectancy
C
is
fairly
low
and more
A
IAL
#16
RD
FO
than 10 years lower for men than for
AF
women. Educational attainment could
be improved to increase Moscow’s
result in the social
L
TA
U
EN
AG
dimension. SDespite
the
low
unemployment
rate, the
M
E
#16
ON
VIR
N
city’s
result
in
social
inclusion
is
affected
by
the homiE
Moscow
cide rate that is higher than in many other cities.
INFRASTRUCTURE
OC
INFRASTRUCTURE
BI
DA
OR
F
AF
São Paulo is the largest city in Brazil and has a population of about 11 million. The metropolitan area has a
population of about 19 million. While São Paulo is not the
capital of Brazil, it is the capital of Brazil’s most populous
state. It exerts strong regional influence in commerce,
finance, arts and entertainment. São Paulo is said to be
among the 10 most expensive cities in the world.
ICT MATURITY
Moscow ranks #16 both in the Networked Society City
Index and the TBL
Index and its performance in many of
NT
ME is average. Its score in the ICT index is
the dimensions
N
IRO
mainly EaNVresult of
the high
score in ICT affordability.
Y
S
LIT
AG
#18
US
AG
E
ITY
SO
CIA
VIR
N
L E
TRIPPLE BOTTOM LINE
TRIPPLE BOTTOM LINE
E
ECONOMIC
INFRASTRUCTURE
L
E
TA
EN
M
ON
ECONOMIC
ECONOMIC
T IL
NB
EA
M
RD
N
O
O
F
IRF
NVA
E
L
US
E
AG
CIA
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
ICT MATURITY
ICT MATURITY
INFRASTRUCTURE
AF
AG
US
SO
FO
TRIPPLE BOTTOM LINE
US
ITY
BIL
A
RD
ECONOMIC
ICT MATURITY
As the only sea route between the oil-rich Black Sea
and the Mediterranean, the Bosporus has shipping
L
traffic three
Canal. Istanbul is an
TA
US times that of theENSuez
AG
M
N destination and in 2012, it
E
increasingly popular
tourist
O
VIR
EN
was the world’s fifth most-visited
city.
ECONOMIC
TRIPPLE
TRIPPLE
BOTTOM
BOTTOM
LINE TRIPPLE
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ECONOMIC
ECONOMIC
ECONOMIC
São Paulo scores around average in
ICT usage. The results
are consistent
AL
US
NT
AG
ME
N
Eusage and reflect
in all aspects of ICT
O
VIR
EN
Saothe
Paolo
both
economy’s and citizens’
ability to adopt new technology as
well as the extension of ICT infrastructure and affordability.
ECONOMIC
ECONOMIC
E
#18
INFRASTRUCTURE
C
L
INFRASTRUCTURE
SO
CIA
to the focus on high-value-added activities. Yet its
low-value-added manufacturing sector is still substantial, and represents four-fifths of the city’s total exports.
ICT MATURITY
ITY
BIL
A
IAL
São
Paulo
performs
especially well in
RD
FO
TY
I
AF
S
L
Ienvironmental
OC
B
the
dimension.
The
A
IAL
RD
FOoverall result is supported by equally
F
A
good performance in all environmenNT
E
NM
O
#17 (climate, pollution and use
tal aspects
R
VI
EN
TY
I
of resources)
SOof the index. São Paulo
L
BI
CIA
#17
DA
has a high scoreFFin
ORrecycling wasteL and has relatively
A
SO consumption. However, like
ITY
low energy
AL allBILeconomies
CI
US
A
AL
NT
E
D
R
that are moving upAGthe
value chain,
NM the
E
FO city needs to
AFAL
IRO
T
NVpatterns
US
N
focus on energy consumption
and use of
E
AG
ME
E
#17 VIRON
resources.
N
A
ECONOMIC
US better for
for improvement. However, the results are
AG
business startups, indicating potential for Eimprovement.
SO
FF
TRIPPLE BOTTOM LINE
ECONOMIC
TY
ILI
AB
D
OR
AL
Istanbul
ECONOMIC
INFRASTRUCTURE
CI
ECONOMIC
INFRASTRUCTURE
SO
ECONOMIC
INFRASTRUCTURE
Turkey’s ranking in several social
NT
areas
does not
compare favorably to
ME
L
ON
R
I
TA
V other, especially
US
N
N
European, cities
E
AG E
NM
E
IRO in the index. The low life
included
V
EN
AG
expectancy and highUSinfant
mortality
E
SO
ITY
CI
BIL
rate
indicate that there is room
AL
DA for
R
FO
improvement in healthcare. While the literacy
AF rate is
fairly high, Istanbul’s score in educational attainment is
modest. The social rifts in Istanbul can be partly explained by immigration from less prosperous parts of
T
US
EN
Turkey in search
of employment and better
living
AG
NM
O
E
IR
conditions.
V
EN
INFRASTRUCTURE
São Paulo’s performance
in the affordSO
ITY
BIL
IAL the index does not
ability dimensionCof
DA
R
FO
compare favorably to other cities. While
AF
Sao Paolo
fixed broadband tariffs and transit
Paolo (around average
prices areSao
reasonable
in this study, but higher than in cities in
developed countries), the result in ICT affordability is
lowered by less competitive prices for mobile phone tariffs.
However,Sao
the market
Paolo is improving, because broadband
services are now increasingly offered by both mobile
phone operators and cable TV operators.
ICT MATURITY
Istanbul is ranked #18 in ITthe
NetY
BIL
worked
Society City RIndex.
Many of
#18
DA
FO
its challenges areAFsimilar
to those of
ITY
SO
L
I
B
CIA countries rather than of
developing
A
L
US
RD
FO
AG
other European
countries. Istanbul
AF
E
AL
T
US
N
E
AG
M Europe’s fastest growing
has oneONof
E
VIR
populations causing both
social and economic strains
EN
on the city.
#18
ICT MATURITY
São Paulo scores around average in
the ICT infrastructure. While the city’s
US
AG
NT
broadband qualityNis
E
ME slightly below
O
R
VI
average, the access
to
NT ICT scores
EN
E
NM for newer techfairly well, especially
IRO
NV
E
nology such as high-speed mobile
TY
S
ILI on
CI
broadband and Ofiber.
While the rather modest score
AB
AL
D
R
FO
usage could beSOan
indicator of economic inequality,
ITYa
AF
CI
BIL
AL ENT
DA
R
M
high score in high-speed
broadband
demonstrates
good
N
FO
IRO
AF
NV future development.
preconditionsEfor
Istanbul
While Istanbul is not the capital of Turkey, it is the
country’s economic, cultural and historical center.
Istanbul’s population is estimated at 13.9 million, which
accounts for 18 percent of the country’s population and
makes it the largest city in Turkey and one of the largest
in Europe.
Istanbul is one of the fastest-growing metropolitan
economies in the world. It hosts the headquarters of
many companies and accounts for more than a quarter
of Turkey’s GDP. Its GDP per capita and productivity are
much greater than the national averages, owing in part
CI
IAL
INFRASTRUCTURE
#18 Istanbul
The city scores below average in all
TY
ILI
economic aspects of Dthe
AB index. The
AL
R
FO
GDP per capita isAFmodest
and the
T
results
in
all
aspects
of
economic
EN
NM
competitiveness, especially for
IRO
V
EN
knowledge-intensive services, leave
room for improvement. The fast growth of Istanbul’s
SO affects the result of the economic
ITY dimension.
population
C
BIL
SO
DA
OR
F
AF
Istanbul
Istanbul
scores relatively high in the environmental
dimension. The good result is partly explained by the
fact that Istanbul has many similarities to developing
cities. It has low CO2 emissions and low energy consumption. In terms of further economic development,
Istanbul needs to focus on tackling the negative enviIstanbul
ICT MATURITY
INFRASTRUCTURE
L
M
ON
VIR
EN
INFRASTRUCTURE
EN
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
E
CIA
L
TA
EN
SO
TRIPPLE BOTTOM LINE
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ITY
CI
AL ABIL
RD
FO
INFRASTRUCTURE
Beijing
performs above average
in the
#19
ITY
BIL
OC
Ainfant
social Sdimension.
The
mortality
D
IAL
R
FO
AF average life
rate is low and the
AF
expectancyTis
US The
AL above average.
US
AG
EN
AG
E
M
rates
of
unemployment
and
homicide
N
E
IRO
V
N
are Elow.
The literacy rate is high, but
#19
the educational attainment is below average.
SO
The city scores below average in the
AL
NT
economic
Despite high
Edimension.
AG
T
M
N
E
ON
ME
R
I
economic
growth
over
an extended
N
V
O
EN
VIR
EN
period, the city’s performance in
US
Acompare
productivity does not
GE
favorably
to
the
other
cities in the
TY
SO
ILI
CI
AB
AL
D
index. While the education
level among the citizens
is
R
FO
AF
low, the proportion of employees in the knowledgeintensive service sector is high. The number of patent
US than in many
applications is below average,
higher
ITY
Sbut
AG
OC
BIL
E
IAL
DA cities.
NT
R
E
other top-performing
FO
NM
Beijing
US
TRIPPLE BOTTOM LINE
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AF
O
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EN
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
Beijing performs below average in the
Beijing environmental dimension.TYThe CO2
SO
ILI
CI
#19 in the city are
emissions
AB high and very
AL
RD
O
F
high compared toAFthe
city’s economic
T
EN
NM
O
performance.
The
energy
consumpVIR
EN
L
tion
is
above
average
and
most of the
A
US
NT
AGfossil fuels. The
ME pollution levels are
energy comes from
N
E
O
VIR
TY lower than
SO
EN per personILIis
above average.
The total waste
CI
B
A
DA
R
the averageL among the cities.
FO
ICT MATURITY
AF
Beijing
Beijing performs below average in ICT
usage. Computer use is high, but the
tablet penetration is modest. The
penetration rate of mobile phones and
US
AG
smartphones is around average. Use
E
ofBeijing
the internet is high, but the penetration of social networking does not compare favorably to
many other cities. The use of electronic payments and
advanced open data resources are limited.
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
TRIPPLE BOTTOM LINE
AG
E
ECONOMIC
Beijing ranks #19 in the Networked Society City Index
and it performs below average in usage, infrastructure
and affordability. The city performs below average in the
TBL index as well. Internet access and use of the
internet are above average, but the infrastructure
penetration of high-speed mobile and fixed broadband
TYUS
ILI
AB
RD
T
FO
AF MEN
N
O
VIR
ECONOMIC
Beijing, the Chinese capital, is also the administrative,
cultural and educational center of China. The city of
Beijing, which is under direct control of the central government, has a population of about 20 million. Even though
Shanghai is a larger city and the financial center of China,
most of the largest state-owned companies have their
headquarters in Beijing. Beijing has a reputation for
hosting many innovative enterprises and small, but fast
growing companies. The area of Zhongguancun, in the
northwestern part of the city, is a center of electronics and
computer related industries. The area of Yizhuang, in the
southeast of the city, hosts a center in information technology. The two Chinese universities with the highest international reputation – Beijing University and Tsinghua University – are situated in Beijing. One of the main challenges
Beijing faces concerns the quality of air. Even though the
government has recognized this and taken a number of
actions, air pollution is still a major problem.
AG
#19
ECONOMIC
Istanbul
#19 Beijing
L
ECONOMIC
F
AF
CIA
US
ECONOMIC
TY
ILI
AB
D
OR
A
ECONOMIC
Istanbul performs
above average in
SO
IAL
ICT affordability,Cwith
fairly low tariffs
Istanbul
for both fixed
broadband and mobile
phones together with low IP transit
prices. This
indicates that it has a
Istanbul
competitive market with affordable
prices.
SO
FF
ECONOMIC
ECONOMIC
Istanbul’s ICT infrastructure has room
T
for improvement. It
has
a moderate
EN
US
NM
O
AG
IR
score in broadband
quality
and a
V
E
EN
relatively low speed for
both
fixed
and
T
N
ME
mobile broadband.
ON The city has no
R
I
V
TY
OC
ENSnetwork,
ILI
extended fiber
which affects
IAL
AB
D
R
FO
the overall result. A strong ICT infrastructure
AF is essential
to increase theSOcity’s
competitiveness and efficiency
ITY in
CI
BIL
NT
L E
DA
R
the public sectorOAin
NM order to meet the challenges
FO
AF
VIR
mentioned above.
EN
D
OR
TY
ILI
AB
ECONOMIC
ECONOMIC
ECONOMIC
Istanbul scores around average in ICT
usage. This performance is partly
explained by the Urather
moderate ENTAL
SA
GE
NM
score in the economic dimension
and
IRO
NV
US
E
AG
some citizens’ lack of economic
E
ability to adopt new technologies and,
consequently, services such as social networking
and
US
AG
E
electronic payments.
ICT MATURITY
ON
VIR
EN
L
leave room for improvement. The fixed broadband
#19
quality is about average
and the mobile broadband
speed is slow compared to the other cities in the index.
However, the international bandwidth capacity is higher
L
than in many
ICT cities. The
TA
US other high-performing
EN
AG
M
N and the mobile phone
O
mobile phoneEtariffs areVIlow
R
EN
penetration is about average.
ICT MATURITY
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRU
ICT MATURITY
ICT MATU
ICT MATURITY
#18
ECONOMIC
GE
CIA
TRIPPLE BOTTOM LINE
CIA
ronmental impact, resulting from a Lgrowing
population,
L
TA
EN
M
increased standards of living and
challenges
related to
ON
VIR
the use of resources. Smart ICT
solutions in this area
EN
AL
US
NT
would help to improve
the situation.
A
ME
SO
A
RD
FO
AF
ECONOMIC
SO
#18
BOTTOM
TRIPPLE LINE
BOTTOMTRIPPLE
LINE
BOTTOM LINE
TY
ILI
AB
RD
FO
AFU
SA
GE
ONOMIC
ECONOMIC
#18
NT
ME
ON
R
I
V
Ericsson Networked NSociety
City Index 2013 – APPENDIX 2 – CITY PROFILES 21
E
SO
CI
A
TY
ILI
AB
AG
NM
E
AG
N
IRO
E
AG
US
O
VIR
EN
E
V
EN
INFRASTRUCTURE
TY
ILI
AB
M
ON
VIR
CIA
L
L
TA
EN
L
SO
FF
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
INFRASTRUCTURE
CIA
E
EN
EN
D
OR
TRIPPLE BOTTOM LINE
SO
AG
F
T
AF
EN
NM
O
VIR
ECONOMIC
TY
US
ILI
AB
D
OR
E
#20
Shanghai’s
performance in
the social
TY
ILI
AB
AL
dimension is around average.
While the
D
R
FO
AF is below average, it
infant mortality rate
is
higher than
ALin many other cities. The
#20
US
NT
AG
ME
N
unemployment
rate is low, butUSAhigher
E
O
GE
VIR
EN
compared
to Beijing. The literacy rate is
high, but the educational attainment
is below average.
L
US
N
IRO
E
A
NT
ME
AG
INFRASTRUCTURE
A
SO
CI
TheEcity
scores under average in the
NV
economic dimension. Despite the
T
economic
growth, the city performs
EN
NM
Obelow
R
average
in both productivity
I
V
US
EN
AG
and economic competitiveness
E
compared to the other cities in the
Y
SO
LIT
index. Tertiary education
level among the citizensABIis
CI
AL
D
R
US
modest and the knowledge intensiveness
service
FO
Fthe
AG in
E A
economy is below average compared to the
other cities.
Shanghai
INFRASTRUCTURE
INFRASTRUCTURE
T
EN
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
ICT MATURITY
ECONOMIC
ICT MATURITY
EN
LINE
BOTTOM LINE
Shanghai
also
performs below average
ITY
SO
BIL
CIA
DAthe environmental
in
dimension. The
L
R
FO
AF
CO2 emissions in the city are high
compared to the city’s economic
NT
TY
SO NME
ILI
Shanghai
C
O
I
performance.
EnergyRconsumption
is
R
AB
A
I
Y
L
D
V
T
I
SO
O
EN
BILhigh
CIA AFFof the energy
A
also
and
most
#20
L
RD
FO
AF fuels. The total waste per person is lower
comes from fossil
TY
than theSaverage
among the cities, but the Brecycling
rate is
OC
ILI
IAL
A
D
R
quite low. The pollution levels are above
average.
However,
O
L
F
A
US
ATF
EN
AG
Shanghai has a well-developed
website
for accessing
NM
E
#20
O
VIR
information about air quality. The
EN aim is to spread knowledge about adverse health effects due to poor air quality.
Shanghai
NM
O
VIR
AL
US below average Ein
NT
Shanghai performs
AG
NM
E
O
R
I
ICT usage. Computer use is Ehigh,
but
NV
Shanghai
tablet
penetration is modest. Mobile
phone and smartphone penetrations
US
AG
are below average. Use of the interE
net is around average and the penetration of social networking does not compare favorably to many other cities. The use of electronic
US resources
payments is modest and advanced open data
AG
E
are limited. These results leave room for improvement.
ECONOMIC
NT
ME
N
IRO
V
The fixed broadband
speed is higher
EN
in Shanghai than in many other cities,
but still below average. Internet
SO
Caverage
access is above
and the fiber
IAL ENT
M
ON
broadband penetration
is
higher than
R
I
V
EN
SO
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
Shanghai ranks #20 in the Networked Society City Index
and it performs below average in usage, infrastructure
and affordability. The city performs below average in the
TBL index. Internet access and use of the internet are
above average, but the infrastructure penetration of
high-speed mobile broadband leaves room for improvement. However, fiber penetration is better than in many
other cities with high ICT performance. The fixed
broadband quality is about average and the mobile
broadband speed is slow compared to the other cities
in the index. The use of electronic payments is low.
#20
ECONOMIC
The economy is growing fast, even by Chinese standards. Except for the years during the financial crisis of
2008 and 2009, the city has experienced two-digit
economic growth since 1992. The city has emerged as
one of the world’s most important financial centers, and
in 2009, the Shanghai stock exchange was the world’s
third largest in terms of trading volumes. Shanghai
hosts the world’s largest container port. Despite a very
quick expansion of the metro system, the rapid growth
in population and living standard is making traffic jams
an increasing problem for Shanghai. The government
has made an effort to tackle the problem by limiting the
number of registration plates and thus the number of
cars in traffic.
AG
ECONOMIC
The municipality
Beijing of Shanghai is one of the four Chinese
urban areas, which are under direct control of the
central government. Shanghai has one of the highest
living standards in China, and the highest life expectancy in mainland China. In the 2010 census, the
population of the municipality was estimated at over 23
million, which makes Shanghai one of the largest cities
in the world. The city’s population is also growing
rapidly (by 35 percent between 2000 and 2010). The
major part of this growth is due to immigration from
rural areas and other urban areas in China.
US
TRIPPLE BOTTOM
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#20 Shanghai
L
ECONOMIC
F
AF
CIA
ECONOMIC
TY
ILI
AB
D
OR
SO
F
AF
ECONOMIC
While theBeijing
IP transit
prices are relaSO
CI
AL fixed broadband
tively high and the
tariffs are not equally affordable, the
mobile phone tariffs are low in Beijing.
TY
ILI
AB
D
OR
ECONOMIC
ECONOMIC
The fixed broadband speed is higher
in Beijing than in many other cities,
but still below average. The mobile
broadband speed isENlow.
The internaT
NM
O
tional bandwidth
capacity
is higher in
VIR
EN
relation to many
other cities that
US
AG
perform better in ICT infrastructure. Internet access
is
E
Y
T
SO
high, but the penetration
of
high-speed
mobile
broadI
CI
BIL
AL
DA
band and fiber broadband
is modest. However,
OR China
F
AF
Unicom has recently launched a new broadband
connection scheme that will increase speeds and make
4Mbps the slowest connection
in the city. The initiative
T
EN
M
will upgrade the broadband
use
for both individuals and
N
IRO
businesses. ENV
INFRASTRUCTURE
INFRASTRUCTURE
E
L
TA
N
ME
US
E
MIC
US
ITY
BIL
A
RD
FO
AF
ITY
BIL
CI
AL
AF
FO
A
RD
ITY
BIL
A
RD
FO
AF
INFRASTRUCTURE
T
E
VIR
EN
EN
VIR
SO
Buenos Aires performs fairly
well in
TY
ILI
AB
the social dimension,RDwith
an espeO
FF education. The
cially good result Afor
result of the health indicatorUis below
SA
GEinfant
average due to a relatively high
mortality rate. While there has been
CI
ECONOMIC
AL
Buenos Aires
T
EN
NM
EN
O
VIR
INFRASTRUCTURE
EN
M
ON
L
TA
EN
AG
M
ON
INFRASTRUCTURE
US
E
ICT MATURITY
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
ICT MATURITY
INFRASTRUCTURE
ICT MATURITY
#21
A
RD
FO
AF
Buenos Aires scores below average
in Buenos
ICT usage.
This is partly reflected in
Aires
AL
the rather modest
US score in the
NT
AG
ME
N
E
O
economic dimension and the citizens’
VIR
US
EN
AG
ability to adopt new technologies.
The
E
US
result is improved by a well-develAG
E
Buenos
oped
openAires
data source environment on city level.
The ICT infrastructure dimension in
Buenos Aires leaves room for imT
EN performs on a
provement, as theNMcity
US
AG
O
R
I
E
T
modest level Ein
and mobile
NV both
Nfixed
E
M
N
O
broadband, fiber
and
high-speed
R
VI
EN
mobility broadband
penetration. Two
TY
SO
ILI
CI dominate the broadband market
large companies
AB in
AL
D
R
FO competiTY
different parts Sof
OC the city, which results in low
ILI
AF
IAL
AB
D
R
tion and lack of market
pressure to spur improvements.
FO
NT
AF
ME
N
An enhanced ICT
infrastructure
would
probably
improve
O
VIR
EN
the city’s competitiveness.
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
ICT MATURITY
AG
#21
TRIPPLE BOTTOM LINE
US
IAL
ECONOMIC
L
TRIPPLE
TRIPPLE
BOTTOM
BOTTOM
LINE LINE
TRIPPLE BOTTOM LINE
Buenos Aires’ performance in the
environmental
dimension is moderate.
#21
The city
performs
fairly well
Y when it
SO
LIT
TY #21
CI
SO
BIthe
ILI
comes
to
pollution,
but
overall
A
AL NT
B
CIA
D
A
E
L FOR
RD
NM
Oresult
F L a modest score
O
F
is
affected
by
A
F
R
A U
VI
TA
SA
EN
EN
GE
concerning
untreated
water. Buenos
NM
O
IR
AL
US emissions
NT
NV and Ehigh
Aires has high CO2
energy
conE
AG
NM
E
Y
T
IRO
SO from fossil fuels.
I
sumption
V
C
BIL
EN
ECONOMIC
ECONOMIC
CIA
ECONOMIC
ECONOMIC
AF
T
EN AFFO
NM
ECONOMIC
SO
FO
AG
ECONOMIC
ECONOMIC
TRIPPLE BOTTOM LINE
ECONOMIC
Buenos Aires is ranked #21 in the Networked Society
City Index. Its scores in several indicators of the three
L
Aroom
ICT maturity
dimensions leave
for development.
US
NT
AG
ME
N
E TBL is slightly
The ranking for
higher
(#20) due to a fairly
O
R
VI
EN dimension.
good result in the social
ITY
AL
T
The city performs
less well in the
EN
NM
E
O
IR
economic
dimension.
While producV
EN
tivity, measured through GDP per
capita, is below average in the
US
AG Index,
Networked Society City
E
Buenos Aires performs fairly well
compared to other cities in its region. Regarding economic competitiveness,
TYBuenos
SO Aires performs on a
ILI
CIA
AB
US tertiary educamoderate level inFOall
except
for
L
RD aspects,
AG
ITY
SO
L
E
AF
I
CIA
tional attainment. RDAB
L
US
EN
Buenos Aires is the political, financial, industrial, commercial, and cultural hub of Argentina and its port is one
of the busiest in South America. The economy in the city
amounts to nearly a quarter of Argentina’s as a whole.
The city’s service sector is diversified and well develITY
oped by international
standards,
and accounts for 76
SO
BIL
CIA
DA
R
percent ofFFits
O economy. The Lfinancial and real estate
A
service sectors are the largest, and contribute to 31
percent of the city’s economy. Manufacturing is, nevertheless, still prominent.
BIL
VIR
EN of living over the last decade, a
progress in the standard
large income gap between rich and poor remains.
O
VIR
Shanghai
Buenos Aires is the capital and largest city of Argentina.
While the city has 3 million inhabitants, the Greater
Buenos Aires area constitutes the third-largest conurbation in Latin America, with a population of around 13
million. Buenos Aires’ quality of life is often ranked high
and its per capita income is among the three highest in
the region. Buenos Aires is the most visited city in
South America.
A
RD
#21
L
TA
EN
M
ON
ECONOMIC
#21 Buenos Aires
#21
E
INFRASTRUCTURE
INFRASTRUCTURE
The mobile phone
tariffs are low, but
SO
CI
AL
the fixed broadband
tariffs are not
equally affordable. The IP transit
prices are high.
AG
ECONOMIC
in many other high-performing cities in ICT. The penetration of high-speed mobile broadband and the mobile
broadband speed areT moderate. However, Shanghai is
EN
one of the densest
NMcities when it comes to wireless
IRO
V
hotspots.
EN
US
ECONOMIC
INFRASTRUCTURE
E
INFRASTRUCTUREIN
I
AG
M TRIPPLE
LINE
BOTTOM LINE
C
US
ICT affordability
SO in Buenos Aires is
CI
AL
mainly affected by
quite high tariffs
Buenos Aires
for mobile phones, while tariffs on
Buenos Aires
fixed broadband
and transit prices
are around average.
TY
ILI
AB
D
OR
F
AF
#22 Johannesburg
Buenos Aires
Johannesburg has a population of 3.2 million and the
metropolitan area has more than 7 million inhabitants,
making it the largest city in South Africa. It does, however, have a moderate population density since the city’s
land area is large compared to many other cities.
Johannesburg is the economic and financial hub of
South Africa, producing 16 percent of the national GDP.
Due to its location, it is the center of a large-scale gold
and diamond trade. The city’s manufacturing industries
MIC
US
AG
ITY
CIA
INFRASTRUCTURE
ICT MATURITY
AG
#22
US
TY
T ILI
NB
EA
M
RD
N
O
O
F
IRF
VA
M
ON
VIR
SO
CIA
L
EN
INFRASTRUCTURE
ICT MATURITY
L
TRIPPLE BOTTOM LINE
EN
E
TA
EN
AG
E
TRIPPLE BOTTOM LINE
US
ECONOMIC
ECONOMIC
L
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
SO
AF
AL
INFRASTRUCTURE
ECONOMIC
CI
ECONOMIC
Johannesburg’s performance
in the
ITY
BIL compare
A
social
dimension does
not
#22
D
OR
FF
favorably to most Acities
in the index.
The infant mortality rate is high
US and life
AG
E
expectancy TisAL low. The rates of unemUS
N
E
AG
M
ployment
and
homicide
are
higher
than
E
ON
VIR
in the other cities. The literacy
rate is around average, but
EN
the educational attainment is below average.
SO
Johannesburg
NT
ME
N
IRO
INFRASTRUCTURE
ECONOMIC
TheNTcity performs on a modest level
E
inMthe economic dimension and the
V
N
E
economic growth does not compare
favorably to the other included cities.
US
AG
the ILITY
SO The education level among
E
CI
AB
AL
citizens and the knowledgeFOintensiveRD
AF
ness in the economy are moderate. On the other hand,
the number of business startups is quite high and the
business environment is good compared to many other
cities in the index.
N
IRO
Johannesburg
performs below average in the environV
EN
mental dimension.
The CO2 emissions are high comJohannesburg
SO
CI
RD
INFRASTRUCTURE
The mobile phone
tariffs are high in
SO
ITY
CI
BIL
AL
relation to the income
level in the city,
DA
R
Johannesburg
FO
AF
but despite the high tariffs there is
still a high penetration of mobile
Johannesburg
phones and
smartphones. The fixed
broadband tariffs are also above
average in relation to income levels and IP transit prices
are rather high.
Johannesburg
#23 Mexico City
Mexico City is Mexico’s largest city as well as its most
important political, cultural, educational and financial
center. With its 21 million residents, the metropolitan
area of Mexico City is home to one-fifth of Mexico’s
population. Three decades of explosive population
growth from the 1960s through the 1980s transformed
Mexico City into the third largest urban agglomeration in
the world.
The estimated population of the city is around 9 million.
In 2011, Mexico City was responsible for generating 21
percent of Mexico’s GDP, while the metropolitan area
accounted for 34 percent. The city is one of the most
important economic hubs in Latin America and has one
of the world’s fastest-growing economies.
Mexico City ranks #23 in the Networked Society City
ITY
O
24 Ericsson Networked Society City Index 2013
FF – APPENDIX 2 – CITY PROFILES
A
INFRASTRUCTURE
ICT MATURITY
ICT MATURITY
ICT MATURITY
The fixed broadband speed and
T
EN
broadband penetration
are low in
US
NM
O
AG
R
IOn the other hand,
V
Johannesburg.
E
EN
T
the mobile broadband
speed
is
above
N
ME
ON three biggest
average and allVIRthe
TY
ENSOC
ILI
operators offer
high-speed
mobile
IAL
AB
D
OR
FF
broadband. The reason behind the higher Apenetration
TY
SO
rate of smartphones
compared to computers isBprobILI
CI
A
AL ENT
D
R
M of the infrastructure. The
ably due to the level
FO internaON
AF
VIR
tional broadband
capacity is low.
EN
IL
AB
AL
Johannesburg performs below
average in ICT usage. Smartphone
L
penetration is average,
but computer
TA
US
EN
A
NM
E
Johannesburg
use
is modest. The Ghigh
penetration
O
VIR
US
AG
of smartphones compared toEN other
E
technologies can probably be exUS and use
plained by the city’s infrastructure. Internet use
AG
E
of electronic payments are below average.
ECONOMIC
TRIPPLE BOTTOM LINE
ECONOMIC
ITY
BIL
DA
R
FO
O
VIR
EN
INFRASTRUCTURE
CI
A
AL
RD ranks #22 in the
Johannesburg
FO
AF
Index, but the city performs better in ICT than in the TBL
part of the index. The smartphone penetration rate is
average compared to other cities, but computer usage is
#22 high in relation to the income level.
modest. The tariffs are
The fixed broadband speed and fixed broadband penetration are low. On the other hand, the mobile broadband
AL than in many other
speed is above
average and faster
US
NT
AG
ME
E cities. All ofONthe biggest operators in
top-performing
VIR
Johannesburg can offerENhigh-speed mobile broadband.
#22
ECONOMIC
ECONOMIC
SO
E
TRIPPLE BOTTOM
TRIPPLE LINE
BOTTOM TRIPPLE
LINE
BOTTOM LINE
Y
IT
BIL
C
ECONOMIC
Johannesburg is the telecommunications hub of South
Africa. The city hosts the headquarters of numerous
local and international operations, and serves as the
base for multinationals operating in the rest of the
continent. The country has one of fastest growing GSM
markets in the world. According to the Johannesburg
2030 Strategy, the city will actively promote further
development in ICT sector.
SO
BIL
A
IAL
RD
pared
to the city’s
economic perforFO
AF
mance.
However,
the
energy
ITY
SO
BIL
CIAlow and the pollution
consumption
is
A
D
L
OR
FF levels are below average and low
NTA
E
M
ON
#22 to the city’s economic
compared
VIR
EN
development. The total waste per
TY
SO
person is low, but so Bis
recycling
rate. On the other
ILI the
CIA
#22
A
D
L
R
SO
O
hand, Pikitup,
the
waste
management
ITY of JohanF
AL service
CI
BIL
AFUS
NT
AL
DA
AG
ME
R
nesburg, has
introduced
a
smart
card
system
for
N
E
O
FO
AF
VIR
EN
customers at some of its landfill
sites
to
speed
up the
AL
NT
process of wasteUSdumping.
E
AG
NM
ECONOMIC
ECONOMIC
extend across a range of areas and there is still a
reliance on heavy industries such as steel and cement
plants. Other prominent industries include banking, IT,
real estate as well as leisure and consumer retail market.
E
Index. The city is experiencing a huge surge in demand
L
for broadband
internet services
TA as a result of rapid
US
EN
AG
M
E
ON
growth and tremendous
increase
in the number of
VIR
EN
broadband internet subscribers.
NT
ITY
BIL
DA
R
FO
AF
SO
CIA
L
E
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
US
AG
E
CI
TRIPPLE BOTTOM LINE
AG
#23
V
EN
SO
US
ME
N
IRO
SO
CIA
L
ECONOMIC
ECONOMIC
ITY
BIL
DA
R
FO
AF
Broadband quality and speed are
rather good compared to other similar
cities. However, the overall performance in ICT infrastructure
is affected
T
EN
NM in access, mainly
O
by moderate scores
VIR
NT
EN
fiber and internet
penetration,
despite
ME
ON
R
I
NV expand fiber in the city.
recent effortsEto
AL
NT
ME
N
O
VIR
EN
TRIPPLE BOTTOM LINE
INFRASTRUCTURE
TRIPPLE BOTTOM LINE
#23ENT
ECONOMIC
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
AL
ECONOMIC
ICT MATURITY
CI
ECONOMIC
Mexico City scores below
TYaverage in
ILI
AB
the social dimension,RDwith
a low level
FO
AF
#23educational attainment
of
and a high
infant mortality rate. DespiteUSthe
AG
E and
elimination of most shanty towns
ITY
SO
L
I
B
L
CIA
slums,
income
inequality
remains
very
A
A
D
L NT
UO
SR
ME
FF AGE
high. The Acity
has large districts
where
slum-like
characN
O
VIR
teristics such as high rates
of poverty and crime are
EN
prevalent.
Mexico City
SO
NM
Despite
its economic importance and
growth rate, Mexico City’s performance in the economic dimension is
L
TA
US
EN GDP per capita does
TY not
AG SO modest. The
M
ILI
CI
US
E
ON
AB
AL
R
A
D
I
compare
favorably
to
many
cities
in
G
R
V
E
FO
EN
AF a moderthe index. Mexico City has
ate score in business start-ups, patents and employment in knowledge-intensive services. However, tertiary
educational attainment scores higher than in several
comparable cities in terms of development. While
T
EN
industries remain
important
forSemployment
in Mexico
TY
NM
ILI
OC
O
AB
R
IAL
I
D
V
U
City, services
have
increasingly
dominated
the
city’s
R
SA
EN Mexico
FOCity
GE
AF
economic activity
over the past two decades.
IRO
ICT MATURITY
TRIPPLE BOTTOM LINE
SO
INFRASTRUCTURE
ECONOMIC
INFRASTRUCTURE
ECONOMIC
V
EN
ITY
INFRASTRUCTURE
AL
ECONOMIC
BIL
Mexico City performsDAfairly
well in the
R
O
F
F
environmental
dimension.
Dangerous
#23
A
levels of air pollution in the 1990s led
officials to relocate a large part of
T
EN
NM
O
heavy industry away
AL from the city to
VIR
US
NT
EN
AG
ME
reduce
health
risks.
The overall result
N
E
O
VIR
is affected by insufficient wastewater
treatment and, to
EN
TY
S
some extent,
non-recycled waste.
ILI
IAL
MexicoOCCity
AB
RD
CI
O
FF
T
EN
NM
O
VIR
EN
SO
CI
A
INFRASTRUCTURE
ECONOMIC
ICT usage in Mexico City is fairly A
modest concerning both individual
usage and the use of technology. This
could be a result of insufficient ICT
US
AG
infrastructure and modest economic
E
standards for a part of the population.
Mexico
City
Mexico
City
lacks a well-developed open data source
environment, which affects the overall score.
US
AG
E
US
AG
E
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCT
ICT MATURI
CONOMIC
MIC
LE BOTTOM LINE
ECONOMIC
#23
TY
ILI
AB
AL
RD
Mexico City scores
below average in
FO
SO
ITY
AF
C
BIL
IAL dimension.
the ICT affordability
DA
R
FO
Despite rather high prices of mobile
AF
cellular in relation to income, the
overall result is improved owing to
transit prices. The citizens now find
themselves in a rather competitive market after years of
Mexico
monopoly
in the City
telecom market. After converting the
MexicanMexico
telecomCity
market from a state monopoly to a
private monopoly in 1990, it took the Mexican government five years to establish regulations through the
Telecommunications Act and only then were competitors allowed to enter the market. However, development
has been moderate and improvements in market
functions are needed.
#24 Manila
Manila, the capital of the Philippines, has a population of
over 1.6 million and is the second largest city in the
country. Together with 15 other cities, it makes up the
National Capital Region called Metro Manila, which has
a population of 12 million. Manila is one of the most
densely populated cities in the world.
Manila holds bustling commerce and some of the most
historically and culturally significant iconic landmarks in
the country, as well as governmental, scientific and
educational institutions. With its well-protected harbor,
the city serves as the country’s chief seaport. Diverse
manufacturers produce industrial-related products such
as chemicals, textiles, clothing and electronic goods.
The food-processing industry is one of the most stable
major manufacturing sectors in the city. Tourism is
another of Manila’s most important sources of income
and the city attracts over 1 million tourists each year.
Manila ranks #24 in the Networked Society City Index,
but attains a comparatively higher ranking in the TBL
index. Despite Manila’s global status, its ICT maturity is
moderate and needs improvement in order to use the
ICT capability to its full potential and better benefit
businesses. The broadband speeds are below average,
but in many cases higher than in other higher-ranking
cities in ICT maturity. Internet penetration and its affordability are modest. While the penetration of computers in
households is rather modest, the use of electronic
payments is quite high compared to other cities with the
same ICT maturity.
TY
ILI
AB
AG
IRO
VIR
SO
CIA
L
Manila’s
performance in the
social
#24
ITY
BIL improveA
AL
dimension leaves room
for
RD
FO
AF
ment. The infant mortality
rate is above
average andTthe
life
expectancy
is below
AL
#24
US
EN
AG
M
average.
The
rates
of
unemployment
US
N
E
AG
IRO
NV
andEhomicide
are below average.EThe
literacy rate and educational attainment are around average.
ECONOMIC
ECONOMIC
US
M
ON
E
L
TA
EN
AG
INFRASTRUCTURE
F
SOA
CI
ECONOMIC
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
#25 Jakarta
Manila
Jakarta is the capital of Indonesia, the largest economy
in Southeast Asia. Jakarta is the most populous city in
the region. It is home to over 10 million people and
during the day another 2 million people commute to the
city for work. Greater Jakarta has been growing rapidly
for some decades and is one of the largest urban
agglomerations in the world, with a total population of
28 million.
Similar to other big cities, Jakarta is strained by traffic
problems, with probably the worst traffic jams in Southeast Asia, with resultant pollution. The city is a melting
pot of cultures and religions as well as one of the most
promising economies of the Asia-Pacific region. Its
ITY financial
economy reliesBILon
SO services, trade and manuCI
DA
R
facturing, Fwhile
industries inAL Jakarta include electronics,
FO
A
automotive, chemicals, mechanical engineering and
biomedical sciences manufacturing.
Jakarta ranks #25 #25
in the Networked Society City Index.
While the ICT sector is not yet a major economic sector,
ICT services are growing. The demand for information,
AL is growing at an
media andU edutainment services
NT
SA
ME
G
N
E pace in Indonesia
unprecedented
and the country is
O
VIR
EN
emerging as a major global
market.
INFRASTRUCTURE
CI
AL
ManilaS
ITY
AF
FO
RD
EN
E
Jakarta scores relatively Ihigh
in the
TY
IL
AB
social dimension in relation
to
other
D
R
FO
AF
developing economies,
and about
average compared to all included
US
AG
cities. However, the high infant
E
mortality rate and low educational
CI
OC
26 Ericsson Networked
2B–ILCITY PROFILES
IA Society City Index 2013 – APPENDIX A
L
T
O
VIR
SO
INFRASTRUCTURE
EN
L
TA
EN
M
ON
VIR
EN
US
AG
E
T
ILI
AB
RD
FO
AF
AG
#25
AL
ECONOMIC
The fixed broadband speed in Manila
is below average, but higher than in
many other top- performing cities in
ICT. The broadband Epenetration
is
NT
M
ON
modest and theVIRmobile
broadband
US
EN
NM
SO
CIA
L
ECONOMIC
ECONOMIC
SO
ITY
BIL
DA
R
FO
AF
TRIPPLE BOTTOM LINE
ECONOMIC
Manila’s performance in ICT
#24 usage is
rather modest. While mobile phone
penetration is high, it is still below
Manila
average, and the penetration of
L
US
TA
AG
EN
smartphones andUScomputers
does
not
AG
M
E
N
E
O
R
Icities
V
compare favorably to the other
in
EN
theManila
index. The use of electronic payments is relatively
high in the city in relation to the overall ICT maturity and
the use of social networking is high. The government has
taken advantage of that fact in the face of frequent flood
T
EN uses social networks to coordinate
waters in the city, and
NM
O
VIR missions. Many Filipinos have taken to
efforts and rescue
EN
US
Facebook and Twitter to post updates and supplement
AG
E
government and media information about the floods.
Y
ECONOMIC
TRIPPLE BOTTOM LINE
AB
RD
FO
AF
ECONOMIC
IAL
FO
TRIPPLE BOTTOM LINE
NV
ECONOMIC
Manila performs well in the environmental#24
dimension, despite the fact
E
that the pollution levels are below
average. The CO2 emissions
are low,
NT
Y
SO NME
LIT economic
I
C
O
even
in
relation
to
the
city’s
Manila
B
L
I
Y
TA DA
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US
SO
LIT
EN OR
EN
AG ABI
CNIM
performance.
While
AL AFF energy consumpDE
O
R
FO
VIR
AF
tion and total waste
per capita
EN are low, the overall result
TY
SO by untreated wastewater.
is affected
ILI
C
ME
N
IRO
A
RD
AF
ECONOMIC
ICT MATURITY
ECONOMIC
NT
TRIPPLE BOTTOM LINE
The city’s
performance in the ecoVIR
EN
nomic dimension is quite moderate
despite
the high economic growth
T
EN
NM
rate.
The
GDP per capita is modest.
O
VIR
U
EN
The level of educationSAamong
the
GE
citizens and knowledge-intensive
Yare moderate. On the other
TY
services in the economy
SO
SO
ILI
LIT
CI
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AB
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D
D
R
hand, there are cities
with
higher
economic
performance
U
L
R
O
SA
FO
FF
G
AF
where the education
level is more modest.E A
Manila
ITY
BIL
INFRASTRUCTURE
ITY
BIL
DA
M
ON
EN
E
L
TA
EN
L
INFRASTRUCTURE
CIA
E
INFRASTRUCTURE
SO
AG
Manila has a moderate
score in the
SO
CI
AL
affordability dimension
of the index.
Fixed broadband prices and mobile
phone tariffs are high compared to
the income level. Also, IP transit
prices are high.
ICT MATURITY
#24
US
E
ICT MATURITY
AG
ECONOMIC
ICT MATURITY
INFRASTRUCTURE
US
Jakarta
T
EN
NM
N
O
VIR
INFRASTRUCTURE
L
TRIPPLE BOTTOM
TRIPPLE
LINEBOTTOM LINE
INFRASTRUCTURE
INFRASTRUCTURE
CIA
ECONOMIC
SO
F
AF
ITY
speeds are below average. However, they are higher
than in many other well-developed
cities. The city does
NT
ME
not have many wireless
hotspots
and
the international
N
O
VIR
EN
bandwidth capacity
is low.
TRIPPLE BOTTOM LINE
ECONOMIC
TY
ILI
AB
D
OR
INFRASTRUCTURE
V
EN
IL
AB
RD
O
T
F
AF MEN
ON
R
I
NV
R
FO
E
NM
E
INFRASTRUCTURE
US
SO
CIA
L
INFRASTRUCTURE
AG
#26
T
EN
O
VIR
EN
ITY
The price levels are high in relation to income
FO in Jakarta
AF
and internet access costs are fairly high. In order to
L
TA
EN
NM
O
VIR
EN
AL
INFRASTRUCTURE
INFRASTRUCTURE
CI
BIL
E
Delhi scores relatively high
in the
TY
ILI
ABindex comsocial dimension of the
D
R
FO
AF
pared to other developing
economies.
However, Delhi has a fairly high
US infant
AG
E is
mortality rate and life expectancy
below average. This suggests that a
part of the population has inadequate access to quality
health care. Like many cities in the index, income
inequality
Delhi remains high in Delhi. A significant part of
Delhi’s population liveNTin shantytowns, with limited food
E
NM
supply and education.
IRO
SO
A
RD
TRIPPLE BOTTOM LINE
US
US
AG
E
NM
SO
CIA
L
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
TY
ILI
AB
D
R
FO
AF
ECONOMIC
AL
AF
SO
CI
AL
New Delhi is ranked #26 in the
Index. The city has seen major infrastructural changes
over the past few years, with increased foreign investment and economic growth. Delhi’s infrastructure is
#26 corporations and corporate
attracting multinational
bodies from all over the world. Information technology,
business process outsourcing and other ICT-based
ALin Delhi and action is
services are
US growing industries
NT
AG
ME
N
E an expansion
taken to ensure
of educational services to
IRO
NV
increase the supply ofEICT
professionals.
ECONOMIC
CI
ITY
BIL
DA
R
FO
AF
TRIPPLE BOTTOM LINE
ECONOMIC
R
FO
Jakarta’s ICT infrastructure is in the
early stages of development, and is
dominated by 2G and 3G players.
T existing
Having invested heavily,
EN
NM
O
operators are keen
to
protect their
R
I
NV
market share Ewithout costly investments. Jakarta
Delhi is also the largest commercial center in northern
India, with a dominant service sector that contributes
over 70 percent of the regional GDP. Key service industries are information technology, telecommunications,
hotels, banking, media and tourism. Construction,
power, health and community services and real estate
are also important to the city’s economy.
ECONOMIC
TRIPPLE BOTTOM LINE
ECONOMIC
ECONOMIC
A modest result in ICT usage is due to
moderate economic development
and
#25
a poorly-developed ICT infrastructure
– areas that can affect the citizens’
US
AG
ability to use and adopt new technol- L
E
A
T
US as well as public
N
ogy. Internet usage
E
AG
M
N
E
O
and market use are in the early
VIRstages of development.
EN
However, the overall result is positively affected by the
high results in mobile phone subscriptions and smartphone penetration compared to other cities with a
NT
similar ICT maturity.
number of internet users in
EThe
NM
O
IR
Indonesia is expected
to
increase from 40 million in
V
EN
2011 to 175 million by 2016. To meet this growth,
Jakarta’s ICT maturity level should be furtherUdevelSA
GE ITY
SO
CI
oped.
BIL
AL
DA
F
AF
Delhi metropolitan region includes New Delhi, the national capital city of India. It is the largest city in the country
in terms of area and its more than 22 million residents
make it one of the most populous cities in the world.
Modern Delhi is a cluster of a number of cities spread
across the metropolitan region.
ECONOMIC
ECONOMIC
TRIPPLE BOTTOM LINE
Transportation poses a growing
NT
E
challenge for Jakarta and influences
NM
IRO
V
the city’s environment. Jakarta’s
EN
overall environmental performance is
T
EN
NM
affected
by the
results for Yair pollution
O
TY
SO
ILI
VIR
T
CIA
AB
ENSOC
ILI
D
and
untreated
wastewater.
Jakarta
L
R
IAL
AB
FO
RD
O
AF
F
performs fairly well in the areas of waste,
energy
F
A
Y
consumption
and climate (CO2 emissions).ILITThese
areas
SO
CI
B
AL
DA become a
are often correlated
to income and could
R
FO
AF
future challenge without a#25
proper infrastructure
to
manage a higher consumption rate and changing
transport behaviors. However, the City Government of
Jakarta won the Air Quality Management
Champion
L
TA
US
Jakarta
EN
AG
M
Award from the Clean
Air
Initiative
for
Asian
Cities for
E ITY
ON
IL
VISROC
their introduction ofRDcompressed
natural
gas (CNG)
AB
EN
IAL
O
buses
in 2006. AFF
Jakarta
TY
ILI
AB
D
OR
#26 Delhi
Jakarta
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
ECONOMIC
Jakarta’s GDP per capita is relatively
modest and the city’s overall performance in the economic dimension is
modest, too. However, Jakarta has
US
AG
been subject to development
and
E
economic growth during the last
decade and the economy is increasingly
US relying on
AG
E
financial services, trade, and manufacturing.
ICT MATURITY
ON
VIR
EN
spur economicS growth, the governOC
IALshould focus on
ment in Indonesia
regulating the telecom and broadband markets to improve competitiveness and increase investments in
ICT infrastructure.
ICT MATURITY
ECONOMIC
ECONOMIC
GE
ICT MATURITY
INFRA
EN
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
SO
CIA
L
attainment indicate great inequalities between the
#25
richest and the poorest.
Land prices have reduced the
amount of available land for low-income housing and a
large part of Jakarta’s population live in slums and
#25
semi-legal settlements. The underdeveloped
infrastrucL
TA
US
EN
AG
M
ture contributes
to
the
situation
where
a
large
number of
E
ON
VIR
citizens have inadequate
EN access to jobs, healthcare and
AL
education.USA
NT
ME
ICT MATURITY
N
IRO
V
TY
ILI
AB
D
R
FO
AF
SO
NT
ME
TRIPPLE BOTTOM
TRIPPLELINE
BOTTOM LINE
ICT MATURITY
ICT MATURITY
BIL
DA
OR
F
AF
V
EN
Y
SO
CI
AF
F
Jakarta
D
OR
T
ILI
AB
AL
INFRASTRUCTURE
ICT MATURITY
V
EN
ITY
BIL
DA
R
SO FFO
ACIA
L
SO
C
VIR
EN
AL
INFRASTRUCTURE
ECONOMIC
ICT MATURITY
ICT MATURITY
IAL
Cairo’s performance
in the
TY social
ILI
AB
dimension is modest.
The
gap beD
OR
FF
tween the richestAand
the poorest in
Cairo has increased due to an
uneven
US
ITY
SO
AG
BIL development
CIA
A
#27
that
has
created
an
E
L
RD
FO
AF
affluent class. A significant number
of Cairo’s citizens have poor, overcrowded housing and
limited food supply. Inadequate
AL access to clean water,
US
NT
AGhealth care and
ME education is reflected in
good-quality
N
E
Cairo
O
#27
VIR
the index as well as inETNthe
city’s high infant mortality
EN
M
rate and low educational
attainment.
ON
LINE
BOTTOM LINE
T
EN
The GDPNMper
capita is modest in
O
R
I
V
Cairo
and
the
city’s performanceITYin
SO
EN
CI
BIL
AL
the
economic dimension is rather
DA
OR
F
moderate. Cairo performsAF poorly in
U
the area of economicSAcompetitiveGE
ness, mainly due to a small number of
business startups and patents. Employment in knowledge-intensive services and tertiary educational attainment score higher in relation to severalUSother
cities in
AG
E
developing
economies.
Cairo
US
AG
E
T
EN
NM
O
VIR
EN
SO
CI
AL ENT
NM
O
VIR
EN
SO
INFRASTRUCTURE
NT
E
L
TA
EN
M
ON
VIR
EN
US
AG
E
ME
N
IRO
ECONOMIC
Cairo, the capital of Egypt, has a population of 6.7
million and is the largest city in the Arab world and
Africa. Cairo is the center of the region’s political life. It
has long been a hub of education and is home to the
world’s second-oldest institution of higher learning,
al-Azhar University. Most of Egypt’s commerce is
generated in the city, which also has the oldest and
largest film and music industries in the Arab world.
Many international media, businesses and organizations
have located their regional headquarters in Cairo.
#27
ECONOMIC
#27 Cairo
Delhi
AG
ECONOMIC
FO
AF
US
ECONOMIC
ITY
BIL
A
RD
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
ECONOMIC
Delhi performs Sfairly
well in ICT affordDelhi OCIA
ability and the price
L levels are around
average. Compared to other cities with
developing economies, Delhi has quite
low tariffsDelhi
and transit prices, indicating
that the telecom market is competitive.
SO
CIA
L
TRIPPLE BOTTOM LINE
ECONOMIC
T
TY
ILI
AB
D
R
FO
AF
ECONOMIC
ECONOMIC
A meager result in the
EN
dimension could be explained by the
Delhi
modest economic development and
AL
poorly-developedUSICT infrastructure,
NT
AG
US
ME
N
E
AG
O
which affect the citizens’
abilityVIRto
E
N
E
Delhinew technologies. However, the
adopt
Indian government has taken on a range of responsibiliUS
ties, including ensuring the expansion of educational
AG
services to increase the supply of ICT specialists.E
N
Delhi’s ICT infrastructure
is in the early
ME
ON
R
I
V
stages of development.
The
results are
N
US
E
AG
E
modest in both broadband quality and
T
ICT access, with theENexception
of
TY
SO NM
ILI
CI
Wi-Fi hotspots Vand
AB
AL high-speed mobile
IRO
D
R
EN
FO
broadband, where
the performance is
AF
slightly better. However, on a national level, investments
TY the
SO of the ICT infrastructure, especially
in the expansion
ILI
CI
AB
AL ENT
D
R gateM
availability of high-speed
links and international
FO
ON
AF
VIR
EN
ways with sufficient
bandwidth, are prioritized.
TRIPPLE BOTTOM LINE
ECONOMIC
ECONOMIC
ON
VIR
ICT#26
usage
ECONOMIC
A A
NT
ME
US
AG
E
ECONOMIC
DelhiTperforms
better in the environI Y
SO
BIL
CIA
A
mental
dimension,
with good results
L
E
RD
FO
#26
AF for CO2
emissions, waste and energy
T
consumption – areas that Yare often
EN
T
SO NM
ILI
O
C
correlated to income Dand
R
AB consumpVI IAL
R
Y
EN
T
O
I
FL
SOHowever,
tionILbehavior.
the city is
ATFA
CIA N
#26
US DAB
MLE pollution, caused
OARGE
facing great challenges
regarding
air
N
F
O
AF
VIR
TY
EN
by road Sdust
and industry – issues
that have
OC
ILI become a
IAL
AB
D
major source of health concern.
OR
FFL
ME
ON
IR
NV
ITY
S
Cairo is ranked
Society City
BIL#27 in theOCNetworked
IAL
DA
R
O
Index. In A1999,
ICT
was
identified
as
a
priority at the
F
F
highest policy level and a new Cabinet ministry was
established – the Ministry of Communications and
Information Technology (MCIT). Investments in ICT
infrastructure have#27
been made and the internet in Cairo
is built upon a rather modern infrastructure, including
broadband internet access via ADSL. However, the
L
organization
industry is still
TA
US of the telecommunications
EN
AG
M
N
E
O
relatively traditional,
with
one
operator
being
the domiVIR
EN
nant player.
ECONOMIC
TRIPPLE BOTTOM
TRIPPLE
LINEBOTTOMTRIPPLE
LINE
BOTTOM LINE
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
AF
NT
During the Arab Spring, social media was extensively
used by protesters to organize themselves, which led to
attempts by the government to eliminate the nation’s
internet access. The Muslim Brotherhood, that held
power for a short period, has also been accused for
attempting to silence dissent and media freedoms.
INFRASTRUCTURE
INFR
ICT
ECONOMIC
Delhi’s performance in the economic
dimension is modest. The GDP per
capita is moderate and so is the score
in the area of economic competitiveUS
AG
ness. While Delhi is ranked
third from
E
the bottom in the areas of patents and
business startups, it has slightly better results for
US
employment in knowledge-intensive
services
and tertiary
ITY
SO
AG
BIL
CIA
E
DA
L
R
educational attainment.
FO
ICT MATURITY
AL
NT
ME
N
O
VIR
EN
US
AG
E
OM LINE
O
VIR
EN
C
GE
Cairo performs better in the environmental dimension, with a low value for
CO2 emissions and overall
low energy
ITY
ILthe
B
consumption. However,
city has
DA
OR
FF
problems with airApollution
and
ITY
BIL
CI
AL
AF
FO
A
RD
ICT MATURITY
INFRASTRUCTURE
US
E
M
ON
L
TA
EN
AG
TRIPPLE BOTTOM LINE
ECONOMIC
#28
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
A
A
NT RD
ME FFO
A
N
IRO
Mumbai’s meager result in ICT
V usage
EN
Mumbai
could
be due to modest economic
development and ICT infrastructure,
which affect the citizens’ ability to
US
AG
adopt new technologies. However, the
E
Indian government has taken on a
Mumbai
range
of responsibilities, including ensuring the expanUS
sion of educational services to increase the supply
of IT
AG
E
specialists.
INFRASTRUCTURE
INFRASTRUCTURE
L
TRIPPLE BOTTOM
TRIPPLE
LINEBOTTOM LINE
CIA
A
E
ECONOMIC
SO
AB
AG
ECONOMIC
Mumbai generates 5 percent of India’s GDP and accounts for 25 percent of the industrial output, 70 percent
of the maritime trade and 70 percent of capital transactions in India’s economy. It is home to important financial
institutions and some of the country’s premier scientific
institutes. Mumbai is also known for Bollywood, India’s
Hindi film and television industry.
US
ECONOMIC
IAL
ECONOMIC
Mumbai, also known as Bombay, is situated on the west
coast of India and is the capital of Maharashtra State.
The metropolitan area has a population of approximately
20.5 million, which makes it the most populous city in
India and the fourth most populous city in the world.
Mumbai is also India’s wealthiest city and has the
highest GDP of any city in South, West or Central Asia.
RD
ITY
SO
BIL
CIArelatively high in the
Mumbai
scores
DA
L
OR
F
dimension. The city has
#28
AF environmental
TY
SO
ILI
CI
low levels of CO2 emissions,
waste,
AB
AL
D
OR
F
T
and
energy
consumption.
However,
it
F
A
EN
NM
O
faces
great
challenges
regarding
air
L
R
VI
TA
#28
US
EN
EN
AG
pollution,
which
NMis caused by increasE
O
VIR
ing traffic density and high concentration
of pollutants
EN
ITY
such as Snitrogen
dioxide.
OC
BIL
L
#28 Mumbai
O
FF
O
VIR
EN
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
L
RD
Cairo performsS fairly
well in ICT
FO
ITY
AF
OC
BIL
IAL
affordability. Compared
to other cities
DA
R
FO
in developing economies, Cairo has
AF
low tariffs for mobile phones, which
has probably affected the rather high
Cairo
penetration of mobile phones in the
city. Tariffs for fixed broadband are lower than the average, but Cairo
high IP transit prices indicate that the telecom
market has
the potential to become more competitive.
Cairo
TY
ILI
AL
US
A
A
CI
The city’s performance
in the ecoAL
NT
nomic
dimension
is
rather
modest.
E
AG
NM
E
IRO per capita is moderate and
TheEGDP
V
N
so are the scores in several aspects of
US
AG
economic competitiveness.
However,
E
compared to similar developing
economies, Mumbai performs well in employment in
knowledge-intensive services. This demonstrates that
Mumbai is the commercial
andSentertainment
capital of
ITY
OC
BIL
IAL centers
DAworld’s top 10
US
India and one of the
of
commerce
R
O
AG
FF
E
NTA financial flow.
in terms of Nglobal
ME
Y
IT
BIL
CI
INFRASTRUCTURE
ITY
BIL
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
GE
FO
AF
TRIPPLE BOTTOM LINE
TRIPPLE BOTTOM LINE
Mumbai has a very low life
expectancy
ITY
BIL
and one of the lowestRDAeducational
FO
attainments
of theAFcities
in the index.
#28
ITY
SO
L
I
B
CIA
This
suggests
inadequate
access to
A
L
RD
FO
quality health care and education for a
AF
big part of its
AL citizens. Like many
U
NT
ME
cities in theSAindex,
incomeONinequality
remains high and a
GE
VIR
significant number #28
of Mumbai’s
population live in poor
EN
conditions
Mumbai in slum areas.
SO
ECONOMIC
SO
F
SA
A
RD
E
AF
ECONOMIC
Cairo performs well below average in
NT
all aspects of ICT Ninfrastructure.
The
ME
O
R
I
V
result leaves room
for
improvement
in
EN
T
many areas. An improved
ICT
infraEN
NM
structure couldVhave
positive effects
IRO
T
ENSOC
EN
on the city’s competitiveness
and role
IANLM
O
R
I
V
as a center forENdevelopment
in Egypt.
AG
ECONOMIC
ECONOMIC
ECONOMIC
ECONOMIC
Cairo’s meager performance in ICT
usage could be a result of modest
economic development and ICT
infrastructure, which affect the citizens’
US
AG
ability to adopt new technology.
E
However, the individual use of internet
and social networks are slightly higher than in UcompaSA
GE
rable cities, as also seen during the Arab Spring
protests.
U
ICT MATURITY
E
US
AG
E
US
Mumbai is ranked #28 in the Networked Society City
Index. Mumbai initially led the way in the country’s ICT
industry, and despite fierce competition from another
Indian city, Bangalore, Mumbai has created a niche in
ICT. The Santa Cruz Electronic Export Processing Zone
NT
and the International
InfoTech
Park offer excellent
ME
ITY
SO
ON
BIL
R
CIA
I
A
Vto ICT
D
N
facilities
companies.
L
R
E
O
untreated wastewater – areas that would benefit from
US
various ICT solutions.
AG
ICT MATURITY
INFRASTRUCTURE
INFRASTRUC
INF
ICT MATURITY
ICT MATUR
I
AL
NT
ME
N
O
VIR
EN
L
TA
EN
M
ON
AL
VIR
NT
EN
ME
N
O
VIR
EN
CONOMIC
#27
M
E
RIPPLE
LINE
BOTTOM
BOTTOM
LINE LINE
US
AG
E
ECONOMIC
CONOMIC
#27
T
EN
Mumbai’s ICT infrastructure
is in the
NM
O
R
I
V
early stages of
development.
The
EN
results are meager in both broadband
quality and ICT access.
NT However,
TY
SO NME
ILI
C
O
Mumbai has a fairly
high
result for
AB
IR IAL
V
D
R
EN
FO
internet bandwidth
capacity and
AF
high-speed mobile broadband. On a national level,
TY
investments in Srapid
expansion of the IT infrastructure,
OC
ILI
IAL
AB
D
especially the availability of high-speed linksFFand
internaOR
A
tional gateways with sufficient bandwidth, are prioritized.
VIR
EN
Mumbai
ECONOMIC
Mumbai
U
INFRASTRUCTURE
ICT MATURITY
ICT MATURITY
Price levels in Srelation
to income in
OC
IALthe highest in the
Lagos are among
index. The price levels are also
affected by the available infrastrucLagos
ture, which
has not been updated
and makes relative prices even higher.
INFRASTRUCTURE
INFRASTRUCTURE
ITY
BIL
A
RD
FO
AF
#30 Karachi
Lagos
Karachi is the former capital of Pakistan and the largest
and most populous metropolitan area in the country. It is
situated in the south of the country, along the coastline
meeting the Arabian Sea. With an estimated population
of 23.5 million and density of 6,000 people per square
F
AF
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
ICT MATURITY
ICT MATURITY
INFRASTRUCTURE
D
OR
T
ILI
AB
AL
TRIPPLE BOTTOM LINE
LINE
BOTTOM LINE
CI
ECONOMIC
SO
ECONOMIC
ECONOMIC
AL
ECONOMIC
L
TA
EN
NM
O
VIR
EN
ECONOMIC
E
Even though Lagos has one
of the
TY
ILI
AB
highest standards ofRDliving
compared
FO
AF
to other cities in Nigeria,
its performance in the social dimension is
US
AGof the
rather modest. Lagos has one
E
highest infant mortality rates and life
expectancy is below 50 years. Considered the center of
Nigeria’s modern economy, Lagos has many millionaires,
but it is estimated that two thirds of the populaLagos
tion live in slums. The rates of literacy and educational
T
EN the lowest. These results demonattainment are among
NM
O
VIR improved quality and availability of
strate the needENfor
healthcare and education and reflect a large gap
between the richest and the poorest.
Y
CI
ECONOMIC
#29
EN
O
The city’s ICT infrastructure is in the
early stages of development, which
US
SO
AG ILITY
CI of the dimension.
affects all aspects
ABE
AL
D
OR
F
T
The telephone network
needs
imF
A
EN
NM
provements and
IROthere are problems
V
N
connecting toE land lines and between
cellular phone networks. The same applies to the
TY
SO
internet. The broadband
quality is weak and even
ILI if
CI
AB
AL ENT
D
R
M
Lagos to some extent
offers non-mobile internet,
Wi-Fi
FO
ON
AF
VIR
EN
is slow.
Lagos
TRIPPLE BOTTOM LINE
AG
O
VIR
While Lagos performs rather moder- L
TA
US the result can be
EN
ately in ICT usage,
AG
NM
E
O
#29
Lagos
seen
as positive regarding the
VIR
EN
country’s modest level of ICT infraUS
AG
structure and meager results in terms
E
L
A
of affordability. The
results
indicate
a
T
US
N
E
A
M
ON
willingness to adaptGEnew technologies
and stay conVIR
EN
nected. There are examples of how youth have used
social media as a tool to organize protests in the city.
US use in
Lagos also performs well in public and market
AG
E
NT
E
relation to other comparable
cities.
NM
VIR
US
US
AG
E
TheILcity’s
performance
in the environITY
SO
B
CIA
DA
mental
dimension
of
the
index is
L
R
E
FO
AF
modest. While it has fairly low levels
T
of CO2 emissions, waste and
energy
EN
Y
SO NM
LIT
Iconstraints
O
C
consumption,
its
major
B
R
VI IAL
DA
EN
OR
are the
ever-increasing
traffic and a
#29
FF
A
Y
T
SO
ILI
high concentrationRDof
such
as sulphur dioxAB pollutants C
IAL
FO
TY
ide. OnlySOCa tenth
of
AF of the city has a proper system
ILI
IAL
AB
D
R
sewers. With a rapidly expanding population,
a
limited
L
O
A
F
US
N
ATF
AG network andMEan economy centered
public transportation
N
E
O
IR
ITY
NV S
largely on refining petrochemicals,
Lagos is facing major
BIL
#29 E OCIA
DA
L
R
O
challenges in improving
the
air
quality.
F
AF
Lagos
NV
EN
SO
CIA
L
ECONOMIC
ECONOMIC
TY
ILI
AB
D
R
FO
AF
NT
ME
N
IRO
ECONOMIC
TRIPPLE BOTTOM LINE
ECONOMIC
Lagos is ranked #29 in the Networked Society City Index.
The infrastructure of Nigeria is regarded as a major
#29
constraint facing business
in the country. However, over
the past 10 years, the country has experienced massive
improvement in ICT infrastructure and has adopted a
AL
gradual approach
to telecomEsector
reform through
US
NT
AG
M
N
E
Omanaged competition in
selective privatization and
R
I
V
EN
different segments of the
telecom market.
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
The city is a major port and the economic focal point of
the country, generating about a quarter of Nigeria’s
GDP. The commercial center is located on Lagos Island,
hosting headquarters of banks, insurance and oil
companies. While Lagos is one of the world’s largest
cities, it has less developed infrastructure than other
Y
SO severely hampers its ecoLIT
cities of similarABIsize,
which
CIA
L
RD
O
nomic development.
F
F
A
SO
Lagos’ performance in the economic
dimension of the index is rather
moderate, with modest GDP per capita and a meager score for economic
US
AG
competitiveness. However,
the
E
fast-growing urbanization in Lagos is
also driving the economic growth and in terms of
US than many
business start-ups, Lagos scores better
AG
E
similar cities.
ECONOMIC
R
FO
AF
Lagos is Mumbai
located in the southern part of Nigeria and with
a population of 21 million in the metropolitan area it is
now the largest city in Africa. Lagos is the second-fastest growing city in Africa and is estimated to be the
sixth-fastest growing city in the world during the next 10
years. Every day 2,000 people move to Lagos.
T
INFR
ICT
INFRA
TY
ILI
B
DA
#29 Lagos
EN
AL
NT
ME
N
O
VIR
EN
US
AG
E
Mumbai’s performance
in ICT affordSO
CI
ALother comparable
ability is similar to
cities. Price levels are fairly high in
relation to income.
NM
O
VIR
EN
OM LINE
V
EN
GE
C
NT
ME
N
IRO
MIC
ICT MATURITY
#30
NT
ME
E
TY
ILI
B
DA
N
IRO
V
EN
SO
CIA
L
R
FO
AF
E
E
AL
NT
ME
AG
NV
TRIPPLE BOTTOM LINE
AG
US
N
IRO
ECONOMIC
US
TRIPPLE BOTTOM LINE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
ECONOMIC
ECONOMIC
Karachi’s performance inITthe
social
Y
CI
BILmost modest
A
AL
dimension is among Rthe
D
FO
AF
in
the index, followed
only by Lagos
#30
and Dhaka. With the highestUinfant
SA
GE
mortality rate, one of the lowest
literacy and Teducational
attainment
L
A
US
EN
AG care and educational
rates, its health
systems are in
NM
E
O
VIR
urgent need of development.
Karachi is also one of the
EN
cities
with the highest homicide rates.
Karachi
SO
NT
ME
Karachi
is the main port and financial
V
center of Pakistan. However, due to a
EN
considerable gap between the richest
and the poorest, its GDP per capita
Y is
SO
LIT
CI
SA index.ABI
AL
among
the lowest in Uthe
GE
RD
FO
AF
Karachi also performs modestly
in
economic competitiveness. However, there are signs of
improvement as the importance of ICT and related
services is increasing in the economy and the city has a
fast-growing free trade zone. The World Bank has
T
EN
identified Karachi
as the most business-friendly city in
NM
O
IR
Pakistan.
V
EN Karachi
N
IRO
INFRASTRUCTURE
ECONOMIC
SO
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
US
AG
E
AL
NT
ME
N
IRO
A meager result in
is NTAL
V
US the ICT usage
EN
AG
ME
E
due to modest economic
developON
R
I
V
ment and ICT infrastructure –ENareas
that affect citizens’ ability to use and
US
AG
Karachi
adopt
new technologies. However,
E
compared to other cities with similar
potential in the index, Karachi has a fairly high rate of
mobile phone subscriptions and internet use.UThis
SA
GE
reflects the positive development during recent
years.
U
T
EN
Karachi’s ICT infrastructure
is in the
NM
IRO
Vdevelopment,
N
early stages of
characE
terized by the absence of most
technologies and
insufficient
quality.
NT
SO
ME
CO
Nperforms
I
However, Karachi
well
on
A
VIR L NT
E
EN
M
mobile broadband
quality
and
internet
ON
VIR
access compared
to similar cities.
EN
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
L
INFRASTRUCTURE
AF
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
RD
FO
ECONOMIC
CIA
TRIPPLE BOTTOM
TRIPPLE
LINE
TRIPPLE
BOTTOM
BOTTOM
LINE LINE
SO
L
Karachi performs better in the environmental
dimension of the index. The
ITY
SO
ILhas
B
city
fairly
low
CIA levels of CO2
A
L
RD
Y
O
F emissions,
IT #30 waste
F
S
and energy conL
T
I
OC
EN A
AB
IAL
M
D
R
N
O
O
sumption.
However,
as a large indusF
VIR
AF
EN
trial city with several large industrial
areas on its outskirts,
Karachi is facing
AL major challenges
US
NT
#30
AG
ME
SO increasing
with everThe
combination
of
ITY
E road traffic.ON
CI
BIL
VIR
AL
DA
EN
R
large industries
and heavy#30
traffic
could
lead
to
severe
O
FF
pollution problems if the situation is Anot improved.
ECONOMIC
ECONOMIC
ITY
IL
AB
E
ECONOMIC
ECONOMIC
TRIPPLE BOTTOM LINE
Karachi is ranked #30 in the Networked Society City
TY
Index. In a few Byears
the Smobile
phone density jumped
ILI
OC
A
IAL
D
Rpercent in Pakistan
from 6 to 57
and the country has
O
F
AF
become one of the fastest-growing mobile markets
among the emerging telecom markets worldwide.
Internet services are becoming an integral part of life in
#30
Karachi and other urban
areas in Pakistan. Today,
Karachi is the software-outsourcing hub of Pakistan. Call
centers for foreign companies have been targeted as a
AL
significant Uarea of growth, andNTthe
government is now
SA
E
GE to reduce taxes
NM
making efforts
in
order
to gain foreign
O
IR
NV
investments in the ICTEsector.
FO
AF
AG
CIA
ECONOMIC
ECONOMIC
Karachi is the center of education, banking, industry,
economic activity and trade, and hosts the largest
corporations in the country. The GDP of Karachi is
around 20 percent of the total national GDP. Karachi is
rated as a beta world city according to the Globalization
and World Rankings Research Institute.
RD
US
SO
ECONOMIC
kilometer, Karachi is the third largest city in the world by
population within city limits. Ethnically and religiously it
is the most diverse city in Pakistan.
AB
TY
ILI
SA
GE
F
AF
SO
CI
The price levels
ofAL ICT are high in relaSO
CI
tion to income in AKarachi,
resulting in
L
a fairly meager performance in ICT
affordability.
Price levels are affected
Karachi
by the available infrastructure, which
is not updated, and makes the relative
prices even higher.
Karachi
TY
ILI
AB
D
OR
TY
ILI
AB
D
OR
F
AF
TY
ILI
AB
D
OR
F
AF
Karachi
#31 Dhaka
Dhaka, the capital of Bangladesh, has an estimated
population of more than 15 million. The city is located in
the Ganges Delta and is one of the world’s most densely
populated and fastest-growing cities. Modern Dhaka is
the seat of the Bangladeshi Republic. Lately, there has
been strong urban development with growth in the
finance, banking, manufacturing, telecommunications
and service sectors, but growth only reaches a small
part of the population.
As Dhaka’s population grows, the city’s pressure on the
environment is increasing. As an effect of climate
change, sea level rise is expected to force millions of
people in Bangladesh, now living along its coast, to seek
drier ground, which will contribute to further population
growth in an already crowded city. Dhaka needs to invest
in urban development. A large “sustainable garden city”
is planned on the outskirts of Dhaka to provide for
expansion, without further degrading the already
stressed environment.
ITY
BIL
CI
AL
AF
FO
A
RD
VIR
NT
EN
E
NM
V
EN
TY
ILI
AB
D
OR
SO
CIA
L
FF
A
US
EN
AG
E
NM
O
VIR
A
NT
E
NM
IRO per capita is less than 10
TheEGDP
NV
percent of the average and despite
SO the fact that Dhaka is the major LITY
I
CI
AB
AL
economic
hub in Bangladesh
RDand one
FO
US
F
A
AG and
of the two main financial
indusE
trial centers of the country, the city’s
performance in the economic dimension is very modest.
US index for both
Dhaka has the most modest results in the
AG
E
productivity and economic competitiveness.
EN
ECONOMIC
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
T
EN
Dhaka performs well in the environDhaka
NM
mental dimension of the index. The
EN
city’s low level of development leads
T
to low levels of CO2 emissions,
waste
N
TY
SO NME
ILI Today, the
CO
B
and
energy
consumption.
I
R
A
VI AL
RD
EN
FO in Dhaka is
result for air pollution
AF
below average. However, regarding the tremendous
TY
SO the city population, environmental
growth of
ILI issues will
CI
AB
AL
D
be a future challenge for the city.
OR
FF
O
VIR
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
E
Dhaka’s ICT infrastructure
is in the
NM
IRO
V
early stages of
development,
which
EN
explains the modest result in this
dimension. Most technologies
are
T
EN
TY
NM
ILI
C
O
absent and theSVOIquality
is
poor.
HowR IAL
AB
D
R
EN
FO
ever, on a national
level, ICT has been
AF
treated as a key issue to lift Bangladesh out of
US poverty.
AG
EanaTY
As most of theSOtelephone
service
uses
outdated
ILI
CI
AB
AL
D
R
logue technology, the quality of telecommunication
FO
AF
services is often poor and in need of upgrading.
However, with international assistance and increasing private
investments, the city government is now modernizing its
Dhaka
telecommunicationsNinfrastructure,
introducing internet
T
ME
N
and e-mail services
as
well
as
expanding
cellular mobile
O
VIR
EN
services.
Dhaka
The price levelsSOare high in relation to
ITY
C
BIL
L
DA
income in Dhaka IAand
the poor level
R
FO
AF
of the infrastructure offered to
subscribers.
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
ECONOMIC
ECONOMIC
TRIPPLE BOTTOM
TRIPPLE
LINEBOTTOM LINE
Dhaka’s performance in the
social
TY
SO
ILI
CI
Bdoes
dimension
of
the
index
not
A
AL
D
ITY
OR
SO
FFto other developBIL compare
CIAfavorably
A
A
L
RD
FO
ing
#31 economies. The healthcare
AF
US system
A
E
in Dhaka is not accessible to aGlarge
part of the population in slum areas.
As no healthcare facilities
are provided
in the slums,
AL
#31
US
NT
AG
ME left without healthcare. Of
Dhaka’s poorest
residents
are
N
E
O
VIR
allDhaka
cities in the index, Dhaka
has the lowest rates of
EN
literacy and educational
attainment.
T
L
M
ON
VIR
EN
A
Dhaka
Dhaka
INFRASTRUCTURE
E
M
ON
L
TA
EN
AG
IRO
INFR
ICT
INFRASTRUCTURE
ICT MATURITY
US
E
NT
ECONOMIC
AG
#31
TRIPPLE BOTTOM LINE
US
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
L
GE
TRIPPLE BOTTOM LINE
CIA
ECONOMIC
ECONOMIC
A
ECONOMIC
SO
FF
Y
IT
SO
Dhaka’s meager result
is
BILin ICT Nusage
VIROCI
AL
DA
E
R
FO
due to modest economic
developF
A
ment and ICT infrastructure – areas
that affect citizens’ ability to use and
US
AG
adopt new technologies. Newer
E
#31
technologies such as smartphones
and tablets are almost absent in the city, and both
mobile phone subscriptions and internet use Uhave
a very
SA
GE
L
TA
modest score. USA
N
E
ECONOMIC
TY
ILI
AB
D
OR
E
AL
NT
E
NM
ECONOMIC
ECONOMIC
TRIPPLE BOTTOM LINE
L
RD
Dhaka is ranked
#31 in the Networked
Society City
FO
AF
Index. Although it has the most developed urban infrastructure in the country, Dhaka suffers from urban
problems of poverty, pollution and overpopulation due to
#31
increasing rural-to-urban
migration in Bangladesh.
Telecommunication services are underdeveloped and the
city has one of the lowest rates of telephone ownership
per 100 inhabitants
in the world.
AL More advanced ICT is
US
NT
AG
ME
N
almost absent
also scores lowest (#31)
E in the city. Dhaka
O
VIR
in the TBL dimensions.EN
AG
OM LINE
CIA
VIR
EN
US
SO
O
IC
ITY
IL
AB
GE
Dhaka
Ericsson is shaping the future of mobile and broadband internet communications through
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The content of this document is subject to revision without
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Networked Society City Index

Transcription

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